Name: Four Seasons St. Louis
Address: 999 North 2nd Street, St. Louis, Missouri, United States of America, St. Louis, St Louis City County, US
Price range: $360–$714 per night
Rating: 8.68

What guests think

Across reviews of Four Seasons St. Louis, guests consistently praise friendly staff, comfortable rooms, and striking Arch and river views, with many enjoying the rooftop pool and spa for a relaxing, upscale stay.

Service is a standout in most stays, though a few guests reported slow restaurant service, housekeeping misses, or poor follow-up during issues. Rooms are widely described as spacious and comfortable, but some noted dated decor, maintenance problems, or occasional city and siren noise. The downtown setting offers easy access to major venues, yet the immediate area and casino connection feel rough to some, with parking and wayfinding frustrations. Expect upscale comfort and amenities, with some trade-offs to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and spa are frequent highlights with Arch/river views; gym and poolside service also praised. Some note limited spa/pool hours or closures, awkward pool-floor access, and parking linked to the adjacent casino.

Related guest reviews

10

Crystal

Jun 5, 2025

·

Stayed 2 nights

We really enjoyed our stay at the St. Louis FS. It’s right downtown, beautiful pool with great access to the Arch, the Dome for the concert we attended and to my surprise there’s a casino next door that turned out to be a fun time. I will definitely stay here again on my next trip to St. Louis.

10

Alethea

Mar 12, 2025

·

Stayed 4 nights

Connected to a casino that is rough and smells of cigarettes

8

Roberto

Feb 18, 2023

·

Stayed 2 nights

The property is great. But they never announced the pool was closed, the spa and jacuzzi are only open from 9 to 5.

10

Monica

Feb 14, 2024

·

Stayed 1 night

Our stay at the Four Seasons St. Louis was top-notch! The highlights included clean, comfy beds, super quiet rooms, a fantastic view of The Arch, the best rooftop pool and hot tub ever and very friendly staff! The only drawback was getting a little lost in the hotel and having to ask for directions alot (it is a huge hotel and it was a first-time stay) and parking was a bit spendy ($49 for overnight valet parking). This hotel is adult, not kid-friendly, which made for a quiet, relaxing getaway! Had a great time and would definitely stay again!

10

Gary

Jul 23, 2025

·

Stayed 3 nights

The staff at the Four Seasons was amazing, especially in the pool area where Danielle and her staff went over and above to make the experience very special! The spa staff and front desk (Akrim?) were also very helpful and welcoming

8

Alex

Sep 18, 2025

·

Stayed 4 nights

The bedrooms and bathrooms are tired and typical of outdated US hotels needing some tlc. Staff were great though and the food good too. Albeit paying $60 a day for breakfast is a bit mad. The Gordon Ramsey restaurant was okay but like lots of his places, the menu was naff and the wine list worse. How he manages to keep open is beyond me. Annoyingly, guests were unable to go to the pool area from the floor the pool is on. Bizarrely you had to go down to the 7th floor and back up stairs to the 8th. Someone needs to get some common sense and think that one over, again.

10

Jero

Aug 5, 2024

·

Stayed 1 night

Absolutely amazing service! Pool was absolutely heavenly. It was like I was on the beach, we got served drinks while sitting by the pool, the temperature of the pool was absolutely perfect (salt water, so no chlorine!) The staff set up the chairs for you and had fresh towels that were good quality. One downside was the kids were loud, but luckily I had noise counseling headphones :P Rooms always nice, tub is amazing! Bed sheets were top notch. View was stunning!

6

Bliss

Jul 26, 2025

·

Stayed 1 night

This is a solid four seasons except for the horseshoe next door. Parking is gross. The freeway is too close

10

James

Oct 5, 2025

·

Stayed 1 night

The views from the pool were great as well as the access to the Spa with the whirlpool. Restaurant experience was underwhelming for a very nice hotel but it was kind of convenient although service was NOT fast or attentive. The room did have a comfortable bed. First room had a bath tub that was not working properly and maintenance came and tried to fix it and could not, so I was switched to a suite to "compensate". The suite had a special view and a working bathtub. The experience overall was pretty good. Thanks.

10

Cheryl

Jun 9, 2024

·

Stayed 1 night

Amazing staff, nice pool area, great gym, and nice restaurant. We enjoyed our short stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean, with several calling the hotel immaculate. A few reports mention smoke odors and missed or delayed housekeeping.

Related guest reviews

10

Kim

Jul 7, 2025

·

Stayed 2 nights

Excellent! Clean and professional friendly staff.

6

Tanya

May 16, 2023

·

Stayed 2 nights

For 2 days out of my 4 days stay my room was not cleaned. We left at 7am and when we came back at 3pm it still was not done. The housekeeper alleged that she had to clean the rooms for in coming guests first. Another factor was how rude and disconnected the front desk staff was. You could not believe you were staying at a Four Seasons by their demeanor to their guests. I was highly disappointed at the level of service for the high price being paid.

2

Courtney

Nov 20, 2023

·

Stayed 8 nights

It is without a doubt the worst four seasons I have ever stayed in around the world. It is dirty- it smells like old cigarette smoke- it is next to a casino- the rooms are more like a Hilton (even the suites)- just atrocious.

10

James

May 18, 2025

·

Stayed 3 nights

This is beautiful hotel. It is immaculately clean. Service is outstanding. The pool facility is gorgeous. Room service food was high quality and promptly delivered. Maid service was provided twice a day. It has amazing views of the Arch.

6

Michael

Jun 20, 2025

·

Stayed 1 night

The elevators reaked of tobacco smoke. The temperature of the shower was difficult to regulate.

10

Daniel

Nov 19, 2023

·

Stayed 4 nights

Clean and comfortable

10

Kimberly

Jul 25, 2025

·

Stayed 2 nights

Staff and service was excellent. Rooms were spacious and clean.

10

Alicia

Jul 6, 2025

·

Stayed 1 night

This hotel was absolutely amazing with breathtaking views of the Mississippi river end of the Gateway arch. All of the staff were so amazing in the way that they were helpful and welcoming, and the restaurant was amazing. Room service was always right on time and the beds were super comfortable, and the rooms were spacious, modern and clean with all of the amenities that you would ever need. We’ll definitely stay here again, this hotel is highly recommended

10

Yan

Mar 11, 2024

·

Stayed 2 nights

Very nice and clean. And the service is good.

2

Shalini

Aug 20, 2023

·

Stayed 2 nights

Beautiful building and amenities but terrible service. Nightlight was flickering as soon as we arrived late and was on hold for a long time to just get to front desk (everytime i called) and then was told someone would come fix it. Never came and we wanted to go to the casino but waited so long we ended up not going. Then 2nd say needs made but no towel refresh, cup or coffee or creamer refills and had to call next morning for it. When checking out asked to come to deal which I had to challenge twice before being allowed to check out by calling. I can’t believe we paid so much money for such poor service. Did appreciate late check out.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with excellent Arch/river views and plush beds. Some guests noted dated decor or maintenance issues (bathtub/shower problems) and occasional city or siren noise.

Related guest reviews

8

Kelly

Jun 11, 2024

·

Stayed 1 night

City view wasn’t great, but the room and hotel were very nice.

10

Yvonne

Dec 25, 2023

·

Stayed 1 night

Not cheap but worth the treat. Get the river view…awesome!

10

Holly

Nov 16, 2025

·

Stayed 2 nights

The room was amazing, the bathroom was incredible. We were upgraded without asking. The staff was always smiling and welcoming. The spa experience was beautiful.

10

Christopher

Jul 7, 2025

·

Stayed 2 nights

Very comfortable

6

Michael

Jun 20, 2025

·

Stayed 1 night

The elevators reaked of tobacco smoke. The temperature of the shower was difficult to regulate.

10

Charles

Jul 10, 2025

·

Stayed 2 nights

Great place to stay! We had a fantastic view of the arch and river.

8

Alex

Sep 18, 2025

·

Stayed 4 nights

The bedrooms and bathrooms are tired and typical of outdated US hotels needing some tlc. Staff were great though and the food good too. Albeit paying $60 a day for breakfast is a bit mad. The Gordon Ramsey restaurant was okay but like lots of his places, the menu was naff and the wine list worse. How he manages to keep open is beyond me. Annoyingly, guests were unable to go to the pool area from the floor the pool is on. Bizarrely you had to go down to the 7th floor and back up stairs to the 8th. Someone needs to get some common sense and think that one over, again.

10

Kimberly

Jul 25, 2025

·

Stayed 2 nights

Staff and service was excellent. Rooms were spacious and clean.

10

Alicia

Jul 6, 2025

·

Stayed 1 night

This hotel was absolutely amazing with breathtaking views of the Mississippi river end of the Gateway arch. All of the staff were so amazing in the way that they were helpful and welcoming, and the restaurant was amazing. Room service was always right on time and the beds were super comfortable, and the rooms were spacious, modern and clean with all of the amenities that you would ever need. We’ll definitely stay here again, this hotel is highly recommended

10

James

Oct 5, 2025

·

Stayed 1 night

The views from the pool were great as well as the access to the Spa with the whirlpool. Restaurant experience was underwhelming for a very nice hotel but it was kind of convenient although service was NOT fast or attentive. The room did have a comfortable bed. First room had a bath tub that was not working properly and maintenance came and tried to fix it and could not, so I was switched to a suite to "compensate". The suite had a special view and a working bathtub. The experience overall was pretty good. Thanks.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, attentive, and personalized, with helpful staff and proactive upgrades. Occasional lapses include slow responses, check-in mishaps, and poor follow-up during incidents.

Related guest reviews

2

Tiancheng

Aug 27, 2025

·

Stayed 1 night

My girlfriend and I stayed at the Four Seasons St. Louis on June 21st, which was my birthday. What should have been a special and relaxing occasion turned into a very distressing experience. While using the bathroom, my girlfriend fainted — primarily due to the dangerously deep and slippery bathtub design, which lacked proper anti-slip protection. She fell and hit her chin on the sharp corner of the table leg, causing bleeding and severe bruising that lasted for days. After returning home, we had to seek medical treatment and pay additional out-of-pocket expenses. The hotel’s response was minimal — just a bandage and some ice. There was no professional medical assessment or follow-through on safety protocols. It’s now been nearly two months, and despite a brief voicemail from hotel security, we have received no clear follow-up, apology, or discussion of compensation or safety improvements. This is absolutely unacceptable for a property under the Four Seasons brand. I am writing this review not just for accountability but also to warn other guests about the potential safety risks. We expected a standard of care and attention that was simply not there when it mattered most.

10

Aaron

Jun 17, 2025

·

Stayed 1 night

5 star experience every time we stay here. The staff is incredible and everything is perfect!

6

Tanya

May 16, 2023

·

Stayed 2 nights

For 2 days out of my 4 days stay my room was not cleaned. We left at 7am and when we came back at 3pm it still was not done. The housekeeper alleged that she had to clean the rooms for in coming guests first. Another factor was how rude and disconnected the front desk staff was. You could not believe you were staying at a Four Seasons by their demeanor to their guests. I was highly disappointed at the level of service for the high price being paid.

10

Michele

Aug 3, 2025

·

Stayed 1 night

Wonderful staff and incredible views. Valet manger Armon (sp) went over and beyond to help us with parking our truck. So grateful.

10

Debra

Sep 5, 2024

·

Stayed 1 night

Once again a perfect place to stay. The service is top notch. Every encounter with an employee was nice and positive. We will be back.

10

Gary

Jul 23, 2025

·

Stayed 3 nights

The staff at the Four Seasons was amazing, especially in the pool area where Danielle and her staff went over and above to make the experience very special! The spa staff and front desk (Akrim?) were also very helpful and welcoming

10

April

Jun 20, 2025

·

Stayed 4 nights

From the moment we stepped in the lobby you felt the quality of the establishment. Everyone was helpful and kind and just everything was amazing.

10

Aaron

Jun 30, 2024

·

Stayed 1 night

This was a perfect one night staycation. Every member of the staff we had the pleasure of interacting with was phenomenal. Easy checking in, easy self park. I was proposing to my fiancé & they helped have a gift in the room before we arrived & the even upgraded my room to an ‘arch view’ in the top floor. We had room service, food was amazing from RK & again staff was extremely pleasant & were top notch. Best luxury stay in StLouis & highly recommended.

2

Shalini

Aug 20, 2023

·

Stayed 2 nights

Beautiful building and amenities but terrible service. Nightlight was flickering as soon as we arrived late and was on hold for a long time to just get to front desk (everytime i called) and then was told someone would come fix it. Never came and we wanted to go to the casino but waited so long we ended up not going. Then 2nd say needs made but no towel refresh, cup or coffee or creamer refills and had to call next morning for it. When checking out asked to come to deal which I had to challenge twice before being allowed to check out by calling. I can’t believe we paid so much money for such poor service. Did appreciate late check out.

10

VANESSA

Mar 23, 2025

·

Stayed 1 night

Amazing service and attention to detail. Had robes/slippers for each member of my family. Greeted my son a Happy Birthday upon arrival, they had a cupcake and personalized note when we entered our room!

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AI-generated summary based on recent guest reviews

Location

Downtown location gives quick access to the Arch, riverfront, Dome, and ballpark, plus strong views. Several disliked the immediate surroundings and casino connection, citing rough or dirty areas, sirens, limited walkability, and confusing access or parking.

Related guest reviews

6

Justin

May 8, 2025

·

Stayed 1 night

High quality, staff and service, but the property is showing its age and is due for an upgrade. Free parking in the adjoining casino garage is convenient, but there could be better and more dining options.

2

Shelagh

Sep 25, 2023

·

Stayed 1 night

This was the worst Four Seasons I have ever been to -- it does not live up to the expectation of the brand. The location is horrible. While it overlooks the arch from one side, they have barricades to block out how awful the rest of the surrounding neighborhood is. The Horseshoe casino adjacent to the property is smelly, run-down and detracts from the hotel. The driveway is bumpy and dirty and it is right next to a highway and an urban wasteland with bags of trash piled up. The rooms are fine and room service was fine, but nothing is walkable and there are no restaurants nearby that one could choose. It wouldn't feel safe to do so. When I asked the concierge for advice, he said he just moved here, which would seem to make him not the best person for that type of job. His lunch recommendation was not good and far away. Finally, our room was not ready when we arrived at 2pm, but the hotel seemed empty. They made us upgrade for $60 to get into a room. Overall, very disappointing -- I would not return.

10

Crystal

Jun 5, 2025

·

Stayed 2 nights

We really enjoyed our stay at the St. Louis FS. It’s right downtown, beautiful pool with great access to the Arch, the Dome for the concert we attended and to my surprise there’s a casino next door that turned out to be a fun time. I will definitely stay here again on my next trip to St. Louis.

10

Phillip

May 4, 2025

·

Stayed 3 nights

To bad hotel has nothing around it

10

Anita

Nov 14, 2023

·

Stayed 2 nights

Nice property with close proximity to the Jefferson Expansion, bars and restaurants.

10

Charles

Jul 10, 2025

·

Stayed 2 nights

Great place to stay! We had a fantastic view of the arch and river.

6

Bliss

Jul 26, 2025

·

Stayed 1 night

This is a solid four seasons except for the horseshoe next door. Parking is gross. The freeway is too close

10

David

Aug 28, 2023

·

Stayed 1 night

Very nice and up to date, and expensive - not in the best area though

10

Theodore

May 28, 2024

·

Stayed 1 night

Great views of Mississippi River and the Gateway Arch.

10

Margaret

Jul 9, 2023

·

Stayed 2 nights

This is a great hotel. The pool area is stunning. We really enjoyed standing outside and watching boats on the river. The adjacent area to the north is a bit abandoned though, and our Google maps kept routing us through barricaded off streets, thinking we could access the hotel from them.

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AI-generated summary based on recent guest reviews

Dining

Many enjoyed the on-site restaurants (Ramsay’s/Cinder House) and timely room service. Others found service slow or inconsistent and prices high, with limited options at times.

Related guest reviews

6

Justin

May 8, 2025

·

Stayed 1 night

High quality, staff and service, but the property is showing its age and is due for an upgrade. Free parking in the adjoining casino garage is convenient, but there could be better and more dining options.

10

cyril

Oct 13, 2024

·

Stayed 1 night

Incredible service . Amazing food at Ramsays restaurant

8

Dennis

Aug 4, 2024

·

Stayed 1 night

I understand that amenities at a Four Seasons will come at a higher cost but to charge $29 for a less than mediocre drink is not acceptable.

10

elvin

Apr 7, 2023

·

Stayed 1 night

The property was very nice and the room felt luxurious. We were able to take advantage of an upgrade opportunity which provided us with a corner room with a view of the river which was amazing. We had appetizers and drinks at Cinder House which the ambiance is very inviting and comfortable, especially near the fireplace. And we had room service for dinner. It was such a great time in the hotel that we didn't leave to explore downtown at all. Great time overall and definitely recommending to my friends and family.

8

Valerie

Jun 28, 2025

·

Stayed 1 night

Service in restaurant not up to par. Slow and Order was wrong.

10

James

May 18, 2025

·

Stayed 3 nights

This is beautiful hotel. It is immaculately clean. Service is outstanding. The pool facility is gorgeous. Room service food was high quality and promptly delivered. Maid service was provided twice a day. It has amazing views of the Arch.

10

Lori

Sep 8, 2024

·

Stayed 1 night

This is a very nice Four Seasons! So excited we were able to get a reservation! Excellent view of the Arch and Ramsay’s Kitchen offered an excellent dinner! Can’t wait to stay again in the near future!

8

Alex

Sep 18, 2025

·

Stayed 4 nights

The bedrooms and bathrooms are tired and typical of outdated US hotels needing some tlc. Staff were great though and the food good too. Albeit paying $60 a day for breakfast is a bit mad. The Gordon Ramsey restaurant was okay but like lots of his places, the menu was naff and the wine list worse. How he manages to keep open is beyond me. Annoyingly, guests were unable to go to the pool area from the floor the pool is on. Bizarrely you had to go down to the 7th floor and back up stairs to the 8th. Someone needs to get some common sense and think that one over, again.

10

Kenneth

Jan 1, 2023

·

Stayed 1 night

The cinder House restaurant is special

10

James

Oct 5, 2025

·

Stayed 1 night

The views from the pool were great as well as the access to the Spa with the whirlpool. Restaurant experience was underwhelming for a very nice hotel but it was kind of convenient although service was NOT fast or attentive. The room did have a comfortable bed. First room had a bath tub that was not working properly and maintenance came and tried to fix it and could not, so I was switched to a suite to "compensate". The suite had a special view and a working bathtub. The experience overall was pretty good. Thanks.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$450
February	$396
March	$405
April	$482
May	$479
June	$488
July	$517
August	$479
September	$507
October	$458
November	$480
December	$473

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $360	17 $377	18 $386	19 $461
20 $376	21 $376	22 $394	23	24	25 $397	26 $578
27 $396	28 $548	29 $714	30 $398

Su	Mo	Tu	We	Th	Fr	Sa
				1 $398	2 $385	3 $578
4 $378	5 $378	6 $378	7 $378	8 $378	9 $519	10 $398
11 $378	12 $378	13 $378	14 $378	15 $378	16 $394	17 $398
18 $398	19 $399	20 $548	21	22 $399	23 $399	24 $457
25 $379	26 $378	27 $378	28 $378	29 $429	30 $398	31 $433

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Luxury Suite, 1 King Bed

Presidential Suite, 1 King Bed

Room, 1 King Bed, Accessible, City View

Suite, 1 Bedroom, Accessible (Arch)

Room, 1 King Bed, City View

Grand Room, 1 King Bed, Accessible, City View

Room, 2 Double Beds, Accessible, City View

Four Seasons Riverfront Room

Arch View One Bedroom Suite

Premier Room, 1 King Bed (Arch View Room)

Suite, 1 Bedroom, Accessible (Arch View)

Room, 2 Double Beds, City View

Room, 1 King Bed (Arch View Room)

Room, 2 Double Beds (Arch View Room)

Grand Room, 1 King Bed, City View

Premier Room, 2 Double Beds

Premier Room, 2 Double Beds, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Seasons St. Louis

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Prices for upcoming dates