Name: Hilton St. Louis at the Ballpark
Address: 1 S Broadway, St. Louis, Missouri, United States of America, St. Louis, Missouri, United States of America
Rating: 7.55

Guest reviews

7.5

Good

Based on 1,209 verified reviews

Who stays here?

Business

28%

Couple

27%

Family

27%

Group

13%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Hilton St. Louis at the Ballpark, travelers praise the unbeatable location by Busch Stadium and the Arch, plus the popular rooftop bar, but many note dated rooms, inconsistent maintenance and cleanliness, long elevator waits, and occasional delays at check‑in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Cara

6 days ago

·

Stayed 1 night

The room was nice but not special, breakfast options were good but very pricy. We only stayed one night so didn't experience all the bars and restaurants, but 360° had amazing views and lots of nice people. Elevator doors need to be lubricated, squeaked horribly.

8

Cynthia

last week

·

Stayed 4 nights

The property is large with two separate towers for rooms. The east tower rooms are older. The bathrooms are small and do not have towel racks for some reason. They do have one hook on the door, however. The rooms are otherwise clean and have a great views of the city. The cleaning staff would not clean our room even when we asked the cleaning staff when they were directly outside of our room too please clean our room, they did not do so. They did drop off new towels after repeated requests. So the cleaning staff is not great during your stay. The room was clean when we checked in. It has a very decent gym and pool. The restaurant at the bar is very good. The staff at the bar is super friendly. The breakfast buffet is probably not worth the cost, but if you are in a hurry, it is a decent breakfast. There are other options around the downtown area.

6

Abby

last week

·

Stayed 1 night

Check-in was not available at 4pm. No comp was offered. Never received the promised call when our room was ready. I had to get back in line and inquire again. My 8 year old was told by staff the pool was closed for weather; it was not. Thankfully we went and checked the area out and discovered it was fully open with other swimmers.

8

Nathan

2 weeks ago

·

Stayed 1 night

Great location

2

Lindsay

2 weeks ago

·

Stayed 1 night

Hotel needs updated rooms need cleaned my tub didn’t drain huge stain on the floor

1 S Broadway, St. Louis, Missouri, United States of America

Location

Located in St. Louis (Downtown St. Louis), Hilton St. Louis at the Ballpark is within a 10-minute walk of Busch Stadium and Gateway Arch. This hotel is 0.6 mi (1 km) from Dome at America’s Center and 0.7 mi (1.2 km) from Enterprise Center.

Gateway Arch National Park(0.1 miles)

Kiener Plaza(0.1 miles)

Old Courthouse(0.1 miles)

Citygarden Sculpture Park(0.2 miles)

Museum at the Gateway Arch(0.3 miles)

Busch Stadium(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 02:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers covered self-parking for a fee of approximately USD 40.00 per night with in/out privileges. Valet parking is also available for USD 50.00 per night. Reservations are not required.

Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee ranging from approximately USD 11.99 to 16.99 per person.

Yes, pets are allowed at the hotel with a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request but are subject to availability and may incur additional charges.

The hotel provides several accessibility features including elevators, wheelchair-accessible facilities, a wheelchair-accessible registration desk, and a wheelchair-accessible pool. There are also well-lit paths to the entrance and valet services for wheelchair-equipped vehicles.

The hotel is located in Downtown St. Louis, within a 10-minute walk of Busch Stadium and Gateway Arch. It is approximately 0.6 miles from the Dome at America’s Center and 0.7 miles from the Enterprise Center.

Yes, the hotel features an indoor pool, which is accessible from 6:00 AM to 9:00 PM.

Children are welcome at the hotel. The minimum age for children to stay for free is not specified in the provided information.

Hilton St. Louis at the Ballpark

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Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Hilton St. Louis at the Ballpark