Is parking available at the property?

Self parking is available on-site for a fee of JPY 1600 per night. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered?

A buffet breakfast is available daily from 7:00 AM to 9:30 AM for a fee of approximately JPY 1760 for adults and JPY 1210 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 5:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is located in Taito, Tokyo, within a 5-minute drive of Sensoji Temple and Tokyo Skytree. Ueno Park is approximately 0.6 miles (0.9 km) away, and Tokyo Dome is about 2.2 miles (3.5 km) from the property.

Are children allowed at the property?

Children are welcome at the property. Up to 2 children aged 6 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Mystays Ueno East in Tokyo

Average nightly price at HOTEL MYSTAYS Ueno East by month, last 12 months (USD)
Month	Average price
January	US$83
February	US$77
March	US$94
April	US$99
May	US$82
June	US$49
July	US$74
August	US$59
September	US$76
October	US$107
November	US$106
December	US$82

What guests think

At HOTEL MYSTAYS Ueno East, travelers consistently praise the friendly staff and convenient, quiet location near Inaricho and Ueno stations, while noting compact rooms and an older building with quirks like central climate control and occasionally unreliable Wi‑Fi.

Many found the rooms clean and comfortable enough, but recurring comments mention musty bathrooms, stained linens, worn carpets, and dust in hard‑to‑reach areas. Several reviews report temperature control limitations and warm rooms in hotter months, plus an entrance with stairs and no ramp that makes luggage or accessibility challenging. Breakfast is generally well liked, though options can sell out, and vegetarian choices are limited. Expect a budget‑friendly base with helpful service and great transport access, but modest rooms and some aging details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Several guests mention a coin laundry behind the hotel and an amenity bar in the lobby, but the stair-only lobby entrance (no ramp) is a recurring drawback; a nearby smoking room can leave odor near reception.

Related guest reviews

10

Thiew Kheng

8 Sept 2024

·

Stayed 4 nights

Th hotel is near the Ueno station, about 5 mins walk. There is a washer/dryer room behind the hotel, ¥100 for washer, ¥100 for dryer for 15 mins, you can top up ¥100 for additional 15 mins. There are Family Mart and Lawson around the corner. I love that the hotel provides free good quality skin care and we can replenish it anytime as many as you want.

8

Brandon

16 Sept 2024

·

Stayed 6 nights

A very budget friendly hotel. The staff were helpful and the area was amazing. Be warned booking during hotter months, the hotel uses central A/C and gets very warm. The laundry service is behind the hotel but was very easy to use. I highly recommend the nearby Bath house as well.

6

mei kam

6 Sept 2025

·

Stayed 4 nights

成田機場到京成上野站行去洒店大約14分鐘，建議坐銀座線到稻荷町站，行4分鐘到酒店，站出來有超市，便利店，麥當勞，松屋…..，酒店用DHC 產品，大堂可拎個人用品，每日執房，缺點：酒店沒有斜坡，行動不便和大型行李不方便，要行幾級樓梯，電視不是智能電視，看不到YouTube，洗手間沒有抽氣，比較焗

6

Jenny

20 Aug 2024

·

Stayed 3 nights

大廳前面的階梯完全沒有斜坡，對於拿著大行李的住宿客真是一個很不便的考驗

8

Nana

1 Aug 2024

·

Stayed 1 night

駅にも近く便利な場所でした。スタッフのみなさん対応も良かったです。少し敏感過ぎかもしれないですが、喫煙室が1階にありフロントがタバコ臭いのが気になりました。

8

Angela

18 Sept 2023

·

Stayed 3 nights

住宿附近沒太多餐廳，自助洗衣服務如能24小時服務則更好

8

Melissa

15 Nov 2024

·

Stayed 3 nights

This hotel is part of a nice, affordable chain. The rooms are quite nice for a business hotel. You can get breakfast for a reasonable cost, but there are no vegetarian/ vegan options. The biggest issue here is stairs. There is no way to enter the lobby without going up around a dozen stairs. A pain when you have luggage, but it would make this hotel very challenging for someone with mobility issues.

8

David

14 Jan 2023

·

Stayed 19,366 nights

No ramp for suitcase at the front door of hot

4

Zi Kent Anson

3 Nov 2025

·

Stayed 6 nights

酒店在內街有點難找，特別是晚上外圍也沒有看到招牌。酒店房間比較舊和網上看到的照片差很遠。酒店大堂入口只有樓梯拿大件及重的行李時比較不方便。

6

Thirachat

12 Nov 2023

·

Stayed 1 night

โลเคชั่นดี ห้องพักสะอาด แต่ไม่สะดวกเวลามีกระเป๋าใบใหญ่ เพราะว่า ทางโรงแรมไม่มี ทางลาดให้ลากกระเป๋า ต้องยกขึ้นบันไดเอง และพนักงานโรงแรมก็ไม่ช่วยยก

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and bathrooms clean, but recurring complaints cite musty or moldy smells, stained linens, dusty carpets or under-beds, and occasional missed housekeeping details.

Related guest reviews

2

motoko

13 Sept 2025

·

Stayed 1 night

カビ臭い

4

Satomi

14 Nov 2024

·

Stayed 1 night

眺望は始めから期待していなかったが、浴室の不備のため非常に不便を感じた。入浴の際、浴槽に栓をしようとしたらボールチェーンと排水口を覆うカバーごと外れ、強く引っ張ったわけでもないので唖然としてしまった。しかも外れたカバーの裏と排水口は汚れで真っ黒。非常に不快で、シャワーで凌がざるを得なかったが、享受できるはずのサービスが受けられなかったわけで、その分の返金をしてもらいたいくらいだった。

10

MAYUKA

20 Oct 2025

·

Stayed 1 night

清潔な客室。水回りもきれいで安心して過ごせました！

10

sugai

6 Nov 2025

·

Stayed 1 night

とても清潔で、スタッフの対応もとても良かったです

4

Lewis Raymond

29 Nov 2023

·

Stayed 13 nights

Quite a bit smaller than planned. Hard for two travellers. Also had some mould and stains in the bathroom area.

8

Rommel

7 Feb 2023

·

Stayed 7 nights

Room is very small which is a standard in tokyo but the place is clean and well maintained. Staff are helpfull and friendly.

6

Brittany

13 Jan 2026

·

Stayed 4 nights

Staff were very friendly. Good location. Room was a bit dirty, mold near the heating vent. Top bed duvet had stains on.

8

KA MAN

24 Jan 2024

·

Stayed 2 nights

地點方便，比較接近銀座線的稻荷町站，走路到JR山手線的上野站也只是7、8分鐘的路程。前台服務人員態度良好，可以英文溝通。個人洗漱用品放在地下樓層的櫃子裡，需要就可以拿（但提供的洗臉膏和卸妝油味道很大，建議帶自己用的）早餐需於前一天晚上10點前下訂，只吃過一次，味道普普通通，飲料選擇亦不多；咖啡機是家用機型號，只有espresso 可以選，自己加奶/糖。房間較為殘舊，沒有一次性拖鞋，只有可重用的皮革拖鞋提供，但同時因為地氈非常骯髒，只能硬著頭皮使用房間的拖鞋。房間隔音較差，其他旅客在走廊說話大聲一點都會覺得吵。另外訂房的時候是選雙人房，但感覺實際上房間是由單人房改成，兩人睡在床上較為擠擁。

10

priscilla

11 Oct 2025

·

Stayed 3 nights

clean

8

Tanya Marie

14 Jun 2025

·

Stayed 2 nights

Great location within walking distance of Ueno station (JR lines) and Inaricho (Tokyo subway). Able to leave bags before and after check in, these are stored in the lobby. Check in process was simple and quick, did have to pay a city tax on check in (either cash or card was accepted). Room and bathroom were clean and functional and good range of amenities provided.

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Rooms

Rooms are compact and somewhat dated; several guests report limited temperature control due to central heating or cooling and frequently weak Wi‑Fi. Some noise between rooms is noted, though beds are comfortable enough for short stays.

Related guest reviews

6

Wei Ting

29 Oct 2024

·

Stayed 4 nights

房間大小與照片符合…交通算方便，晚上很安靜👍。唯一小缺點因為是中央空調房間很熱…但櫃檯可以借用冷風扇。

2

Nimit

28 Jun 2025

·

Stayed 1 night

Terrible experience. Aircon not cooling room down after 2 hours inside room. Hotel provided clock / room temperature showing 23 degree. Upon checking with reception, they said set aircon dial to high which is just fan dial no temperature setting in room. If that doesn’t work, open window of room or can borrow fan. It’s terrible for aircon to not work when outside temperature during day is 33 humid and nights are 23.

8

Calvin

22 Mar 2025

·

Stayed 3 nights

Close to the subway. A little walk to the JR Ueno station and Keisei Skyliner. No AC in winter, only central heating.

8

John

15 Jan 2023

·

Stayed 19,368 nights

Room was tiny, clean and quiet. It had a half length tub. The AC did not work and the room was warm even though it was cool outside. The portable cooler made it liveable. Good location 10 minute walk to JR Ueno.

8

Rebecca

22 Oct 2025

·

Stayed 3 nights

Enjoyed our stay. The room was very tiny but you figure out how to step over and around your belongings as it’s just a place to crash at night. It felt very clean! We paid for breakfast buffet one morning and it was a very nice spread of both Japanese and American food. The area is close to multiple subway stations and shopping/food.

8

Kin

19 Oct 2023

·

Stayed 7 nights

It is closed to the main Ueno metro station. It is also only couple minutes from the Ginza line. The hotel is on the quiet side of Ueno station. The other side has lot of restaurants and shops which are about 10 mins way. The hotel is fine except the wifi is horrible. I had stayed at the same chain in Yokohama which had no problem at all.

6

Kwok Fai

30 Oct 2025

·

Stayed 4 nights

酒店地點ok，附近多間便利店，服務人員友善。唯獨是酒店房間很多設施殘舊及破損（窗簾破爛、冷氣入風位及洗手間多處用透明膠紙貼住、洗水盆磁漆剝落等），需要大規模翻新。

10

Alice

7 Sept 2025

·

Stayed 1 night

I think it was really worth the price. It was kinda old and I wouldn’t say it was the cleanest hotel because of that but it made my trip worth what I paid

8

HIROSHI

24 Nov 2024

·

Stayed 2 nights

隣の部屋の音が聞こえる

10

Carlo

12 Dec 2023

·

Stayed 6 nights

Practically everything about this property was good. One thing that can be improved is the poor wifi— it has been a consistent complaint of guests. The property should do something about it.

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Service

Staff are frequently described as friendly, helpful, and efficient, with smooth check-in and useful luggage storage. However, several guests reported housekeeping missteps (early or intrusive cleaning, inconsistent replenishment) and occasional communication issues.

Related guest reviews

10

Anthony

12 Apr 2025

·

Stayed 5 nights

Awesome stay! First time in Japan and it was our second week when we stayed here in Tokyo. Great hotel very safe, quiet, and convenient. Walking distance to a lot of attractions and close to our favorite line which was the Ginza line, it took us to all the other major cities in Tokyo. Pleasant stay, staff very polite and nice! Also were kind enough to hold luggage after checkout time so we can explore a little more before we left home. Would stay here again! I was traveling with my partner and we stayed in a double bed which fit us perfect!

8

YU CHANG

25 Sept 2025

·

Stayed 2 nights

房間空調無法調整溫度，只能調整風量。早上9:00就開始整理房間，都還沒出門，就開始打掃，若你還在房間內，那就掛一袋浴巾毛巾在門口。房間完全沒有整理。（連住兩晚）。體驗不好。

4

Billy

14 May 2024

·

Stayed 18 nights

The front desk staff were great! I definitely had some miscommunications with the house keeping staff. Which may be on me. But they did disturb me with the "Do not disturb" sign up. But the nooks and crannies of this room were gross. Bathroom had a moldy smell, especially after a rain. There are better places in the area to stay.

10

sugai

6 Nov 2025

·

Stayed 1 night

とても清潔で、スタッフの対応もとても良かったです

8

Russell

30 Aug 2025

·

Stayed 5 nights

Great location and value! Slightly cosy rooms, but manageable! Staff were fantastic

2

JUNGWOOK

11 Oct 2023

·

Stayed 1 night

部屋で低周波騒音がして眠れないので部屋を変えましたが、相変わらず同じように騒音が発生しました。最悪の夜でした。マネージャーに払い戻しやディスカウントを求めましたが、積極的な対応を避けてからかうことさえしました。最悪です。行かないでください。

10

David

22 Sept 2024

·

Stayed 4 nights

This hotel was conveniently located near the Ginza subway line. While the room’s size took some getting used to, the hotel’s location and the incredibly helpful staff made our stay amazing.

2

Ka Yan

8 Mar 2023

·

Stayed 5 nights

The whole room is dirty. Bedsheet got some dirt marks and hotel refused to change until next day. The bathroom is full of scent of urine. very disgusting. couldnt change room and didnt make any cleaner even have reported for few times. The staff there couldnt speak english and not willing to help at all.

8

Tanya Marie

14 Jun 2025

·

Stayed 2 nights

Great location within walking distance of Ueno station (JR lines) and Inaricho (Tokyo subway). Able to leave bags before and after check in, these are stored in the lobby. Check in process was simple and quick, did have to pay a city tax on check in (either cash or card was accepted). Room and bathroom were clean and functional and good range of amenities provided.

8

Graham

21 Feb 2026

·

Stayed 2 nights

Very friendly staff. Good location for the station (Ueno).

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Location

Convenient, quiet location within walking distance of Inaricho and Ueno stations, with shops and eateries nearby and easy access to Ueno Park and Asakusa. A few guests found it harder to find at night.

Related guest reviews

10

Henry

16 May 2025

·

Stayed 4 nights

Great location for access to Ueno, Asakusa areas and transportation to other areas

10

Tracy

28 Sept 2025

·

Stayed 3 nights

Loved the location in a quieter street, loved the staff. Very close to Ueno Park and handy for Asakusa! I woukd stay again.

8

Kai Wa

7 May 2025

·

Stayed 2 nights

15 mins walk to JR Ueno station. Hotel is situated in a residential area. Quiet place.

10

Jastin

2 May 2025

·

Stayed 4 nights

Quaint and calm neighborhood, with lots of good food options nearby! Very walkable and easy to get around in! A train station away from all the places you would like to see. Highly recommend!

10

Jacky

30 Apr 2025

·

Stayed 6 nights

Great overall experience during my 6 night stay at this hotel. It is conveniently located near 2 stations. Our room is very spacious for Tokyo. Staff is also very friendly and knowledgable.

10

??

22 Apr 2025

·

Stayed 1 night

駅から近く、アメ横も近い。コンビニも数軒あり不便とは思わなかった。朝食付きだったので満足です。

8

Faith

11 Oct 2025

·

Stayed 2 nights

Plenty of good shops and eateries nearby.

4

Zi Kent Anson

3 Nov 2025

·

Stayed 6 nights

酒店在內街有點難找，特別是晚上外圍也沒有看到招牌。酒店房間比較舊和網上看到的照片差很遠。酒店大堂入口只有樓梯拿大件及重的行李時比較不方便。

8

Tanya Marie

14 Jun 2025

·

Stayed 2 nights

Great location within walking distance of Ueno station (JR lines) and Inaricho (Tokyo subway). Able to leave bags before and after check in, these are stored in the lobby. Check in process was simple and quick, did have to pay a city tax on check in (either cash or card was accepted). Room and bathroom were clean and functional and good range of amenities provided.

8

Graham

21 Feb 2026

·

Stayed 2 nights

Very friendly staff. Good location for the station (Ueno).

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well reviewed for taste and value, with Japanese and Western options. You need to pre-order and items can sell out, and vegetarian or vegan choices are limited.

Related guest reviews

6

Gail

23 May 2024

·

Stayed 1 night

Breakfast- You had to order breakfast when you check-in and most breakfast was sold out except egg sandwich. Rooms seem smaller than pictures.

8

Rebecca

22 Oct 2025

·

Stayed 3 nights

Enjoyed our stay. The room was very tiny but you figure out how to step over and around your belongings as it’s just a place to crash at night. It felt very clean! We paid for breakfast buffet one morning and it was a very nice spread of both Japanese and American food. The area is close to multiple subway stations and shopping/food.

10

Marcelo

18 Jul 2025

·

Stayed 4 nights

The experience was amazing! The service was great and the food was pretty good as well. For traveling, I’ll be sure to return here!

10

??

22 Apr 2025

·

Stayed 1 night

駅から近く、アメ横も近い。コンビニも数軒あり不便とは思わなかった。朝食付きだったので満足です。

8

KA MAN

24 Jan 2024

·

Stayed 2 nights

地點方便，比較接近銀座線的稻荷町站，走路到JR山手線的上野站也只是7、8分鐘的路程。前台服務人員態度良好，可以英文溝通。個人洗漱用品放在地下樓層的櫃子裡，需要就可以拿（但提供的洗臉膏和卸妝油味道很大，建議帶自己用的）早餐需於前一天晚上10點前下訂，只吃過一次，味道普普通通，飲料選擇亦不多；咖啡機是家用機型號，只有espresso 可以選，自己加奶/糖。房間較為殘舊，沒有一次性拖鞋，只有可重用的皮革拖鞋提供，但同時因為地氈非常骯髒，只能硬著頭皮使用房間的拖鞋。房間隔音較差，其他旅客在走廊說話大聲一點都會覺得吵。另外訂房的時候是選雙人房，但感覺實際上房間是由單人房改成，兩人睡在床上較為擠擁。

8

Melissa

15 Nov 2024

·

Stayed 3 nights

This hotel is part of a nice, affordable chain. The rooms are quite nice for a business hotel. You can get breakfast for a reasonable cost, but there are no vegetarian/ vegan options. The biggest issue here is stairs. There is no way to enter the lobby without going up around a dozen stairs. A pain when you have luggage, but it would make this hotel very challenging for someone with mobility issues.

10

jeff

12 Sept 2025

·

Stayed 1 night

Great breakfast

10

Ivan

20 May 2024

·

Stayed 2 nights

Great location. The staff were very patient and accomodating. The breakfast was simple, but delicious.

10

Mark S

6 Oct 2025

·

Stayed 3 nights

Nice breakfast. Spacious room. Convenient to transportation and Ueno Park.

10

Raquel

4 Nov 2023

·

Stayed 2 nights

Hotel cómodo, tranquilo, cerca de tren y de metro. Habitaciones pequeñas, como en todo Japón. Cama cómoda. Buen desayuno. Dispone de secador de pelo, gel, mascarilla y champú en las habitaciones. Además ofrece de manera gratuita crema de cara, desmaquillante, espuma de afeitar,cepillo de dientes, de pelo...

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $69	2 $74	3 $69	4 $75	5 $105	6	7
8 $81	9 $81	10 $115	11 $109	12	13 $142	14
15 $88	16 $88	17 $87	18 $103	19 $128	20 $139	21 $202
22 $136	23 $70	24 $80	25 $96	26 $121	27 $98	28 $139
29 $77	30 $77

HOTEL MYSTAYS Ueno East

Prices for HOTEL MYSTAYS Ueno East

Monthly average prices

About this property

Location

Room options

Standard Double Room (Eco Plan No Cleaning Service)

Standard Triple Room

Standard Semi Double

Standard Twin Room (Eco Plan No Cleaning Service)

Standard Twin Room

Standard Semi Double (Eco Plan No Cleaning Service)

Standard Triple Room (Eco Plan No Cleaning Service)

Superior Double Room (Eco Plan No Cleaning Service)

Standard Queen

Standard Double Room

Superior Double Room

Standard Queen (Eco Plan No Cleaning Service)

Guest reviews of HOTEL MYSTAYS Ueno East

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about HOTEL MYSTAYS Ueno East

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $168	22 $103	23 $162	24 $192
25 $71	26	27	28 $118	29 $149	30 $160	31 $154