Is parking available at the property?

Self parking is available onsite for a fee of JPY 1500 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately JPY 5175 for adults and JPY 2875 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms, ensuring comfort for guests with disabilities.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Tokyo, a 5-minute drive from Tokyo Tower and 8 minutes from Tokyo Imperial Palace. Nearby attractions include Happoen Garden (1.7 km), Tokyo Bay (2.9 km), and Shiba Park (3.2 km).

Is there a swimming pool at the property?

The property has a swimming pool, which is closed seasonally from September 1 to July 24.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room using existing bedding. However, children under 6 years old are not allowed in the sauna and hot tub.

The Prince Sakura Tower Tokyo, Autograph Collection

Average nightly price at The Prince Sakura Tower Tokyo, Autograph Collection by month, last 12 months (USD)
Month	Average price
January	US$324
February	US$328
March	US$422
April	US$445
May	US$386
June	US$344
July	US$338
August	US$317
September	US$336
October	US$448
November	US$442
December	US$407

What guests think

At The Prince Sakura Tower Tokyo, Autograph Collection, travellers highlight a convenient base near Shinagawa Station with spacious rooms and generally polished operations, creating a calm retreat that balances easy transport access with a serene, upscale atmosphere.

Staff are widely praised as friendly, professional, and proactive, though a few guests experienced uneven restaurant service or underwhelming arrival assistance. Facilities stand out, especially the Japanese gardens, spa and sauna areas, a well-equipped gym, and executive lounges, while access can be limited by tattoo policies, seasonal or paid pool use, or busy and time-restricted lounges. Breakfast often earns strong reviews, but dining can feel pricey or limited in hours and options, and some found lounge or vegan choices average. Expect a restful, well-run stay with excellent transport links.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout facilities include serene Japanese gardens, a well-equipped gym, relaxing spa and sauna areas, and executive lounges, with some access across sister properties. Tattoos can restrict spa entry, the pool is seasonal or paid/closed, and lounge hours or crowding may limit use.

Related guest reviews

10

Ginger

15 Apr 2024

·

Stayed 3 nights

The hotel gardens are beautiful, the sauna is amazing after a busy day exploring Tokyo, and the relaxation room with massage chair was terrific! Thank you for a wonderful experience.

6

MARK

6 Nov 2025

·

Stayed 4 nights

Executive lounge over-booked at times and offering a poor quality breakfast. At check-in, the lobby staff didn't even show us to the lift let alone offer to help with our bags. For a five star hotel, expected rather better albeit this was a holiday weekend.

10

Carey

25 Jun 2025

·

Stayed 4 nights

Prime location just 7 minute walk from Shinagawa Station / Takanawa Gateway and all of its transportation connections (metro/subway, Shinkansen), it is a veritable oasis in the middle of Tokyo shared with two other sister properties around a green space. With the ability to access restaurants and lounges (i.e. assuming you book a club room which we did) across all of the adjacent sister properties, we always had choices on dining and relaxing. Add in an on-site 7-Eleven with its delicious snacks and Seven Bank ATM, we had everything we needed on-site. The staff were also amazing, assisting with getting our formal clothes we brought pressed and ready for a wedding we were there to attend. The staff also seemlessly handled forwarding our luggage to our next destination - Osaka for Expo 2025 - with aplumb. We had a wonderful stay and will definitely consider staying here again on our next annual visit to Japan.

10

Hannah

18 Oct 2025

·

Stayed 1 night

This was one of, if not the, best hotel experience I’ve ever had. The staff was so kind and attentive, the spa was so relaxing. Get the Japanese breakfast in the morning, it was amazing & filling. The gardens are lovely, the rooms are spacious and comfortable, the lounges are a fun perk if you get them, there is gym access, it’s near the train station. Fantastic hotel.

10

Shawn

1 May 2025

·

Stayed 2 nights

Wonderful hotel with amazing staff. The limited hours for VIP access was not the best, if you are VIP you should have unlimited access to everything.

10

Lily

4 Aug 2024

·

Stayed 6 nights

I like the hotel location, very convenient for traveling. That save me a lot of time and stress. Hotel staffs are very friendly and helpful. Room is clean and spacious. I will consider stay here again. The only issue was the swimming pool is under construction, my kids did not get to use the pool.

10

Douglas

9 Aug 2024

·

Stayed 4 nights

Great service and convenient location near Shinagawa Station and a lovely garden courtyard. (Just FYI - you have to pay extra if you want to use the pool)

10

Thomas

19 Nov 2025

·

Stayed 13 nights

The staff was extremely friendly helpful and happy. The hotel was clean and well maintained. It was a 5 minute walk to the train station which was convenient. There was a nice gym, great hot tub and saunas. The lounge was great too. The room was nice.

8

Gabriel

29 Sept 2025

·

Stayed 2 nights

I chose this hotel specifically for its swimming pool, hoping to unwind after walking 68 km weekly for three consecutive weeks. I booked a two-night stay from September 2–4, 2025, only to be told upon arrival that the pool had closed as of September 1st. With outside temperatures soaring to 38°C, the closure felt poorly timed and inconsiderate — especially during an ongoing heatwave. A heads-up during booking or a more flexible closure schedule would have made a big difference.

10

Thomas

16 Aug 2024

·

Stayed 1 night

Amazing sanctuary in a very easy part of the city to explore from. Garden was incredible. Sauna, spa and onsen were magic. Plus they have relaxation room with massage chairs.

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Cleanliness

Reviews consistently praise very clean rooms and meticulous housekeeping, with thoughtful turndown touches. A few guests noted isolated issues like mold in fixtures, musty odors, or a leak.

Related guest reviews

10

Philip

5 Apr 2025

·

Stayed 4 nights

We really enjoyed 4 nights in Tokyo in rainy days because of the hotel. The room was very spacious, clean and well equipped. The staffs are kind and helpful all the time. The breakfast buffet was also excellent with variety of foods. The garden was in full bloom with Sakura. The hotel is near Shinagawa train station. Taxis are always waiting in front of the hotel so easy to get to anyplaces. We throughly enjoyed the stay.

10

Joseph

7 Dec 2025

·

Stayed 1 night

Clean room, great staff who are very welcoming and helpful. The ability to leverage the executive lounge was an excellent touch.

10

Ranauld

16 Sept 2023

·

Stayed 5 nights

Impeccable housekeeping

6

Chana

20 Jun 2024

·

Stayed 2 nights

The hotel itself was a short walk from Shinagawa station, so that was nice. There was a huge construction site next door, so the view wasn’t great, but couldn’t be helped. The rooms were basic and clean. The front desk staff and concierge were just ok- not super friendly. But the bell desk staff was great.

4

Haotian

21 May 2024

·

Stayed 1 night

The room has a musty smell, the bath has no clean hair The overall decoration style is not modern enough Floor walkway too long from the elevator is not convenient

10

Dora

12 Mar 2025

·

Stayed 1 night

Everything was great. Friendly staff, cleanliness and informative.

6

Masaki

25 Aug 2023

·

Stayed 1 night

全体的に快適でした。ありがとうございました。バスタブのピンクカビがとても不快でした。改善したらまた利用します。

10

DAISUKE

9 Dec 2025

·

Stayed 1 night

very professional, clean, the service is at top notch.

4

Christopher

21 Jun 2024

·

Stayed 4 nights

There was a faucet leak in my original room that flooded my washroom floor.

10

YUFEI

8 Feb 2025

·

Stayed 3 nights

房间很大，品川交通便利。浴室卫生度还有待提高。花洒喷头发霉了

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AI-generated summary based on recent guest reviews

Rooms

Rooms are notably spacious for Tokyo, comfortable, and some offer Tokyo Tower views or smart layouts. Several guests felt the décor and bathrooms are dated in places.

Related guest reviews

10

Jorge

22 Jan 2024

·

Stayed 3 nights

Very close to Shinagawa station spacious rooms and very clean nice view of Tokyo tower if you get this type of room

6

John

3 Aug 2025

·

Stayed 2 nights

Good service. Very clean. Rooms and public spaces are dated. Dining options very limited.

10

Charlynn

2 Jan 2025

·

Stayed 4 nights

Professional, friendly, service oriented, large rooms, English speaking and a short walk from Shinagawa station.

10

peter

13 Oct 2024

·

Stayed 1 night

Great staff and very large rooms. Very clean but slightly outdated. Nothing to worry about though. Area was a bit less walkable than other areas in Tokyo. However, the train is right there and super easy to get to where you need to. Definitely recommend going to restaurant Karyon which is about 10min walk from hotel.

8

Taylor

4 Jun 2023

·

Stayed 1 night

Everything was great / the hotel staff and overall hospitality was excellent. This was a fine option for one night. Our room was pretty outdated compared to the rest of the hotel (lobby and bar area).

8

Julianne Monalisa

30 Jun 2025

·

Stayed 3 nights

The hotel was very beautiful, however the bathrooms could use a little updating.

8

LIHUA

16 Sept 2025

·

Stayed 1 night

部屋を広い

10

Sheila Vaughn

11 Apr 2025

·

This hotel was possibly the best hotel I have ever stayed. The gardens were beautiful, the beds were comfortable, the rooms had plenty of space for 3 people, the shower had solid water pressure, the toilet was in a different room than the shower (which was great for 3 people sharing a room), the hotel provided a ton of free quality toiletries, the breakfast buffet was DELICIOUS, and the hotel was a 3 min walk to Shinagawa station making travel so convenient within and outside of Tokyo.

10

Monica

25 Jun 2025

·

Stayed 5 nights

The hotel is nicely kept. My room was spacious, comfortable and the amenities great

10

Garvey

27 Jun 2024

·

Stayed 1 night

A bit overpriced for an old facility, but I like the spacious room and the fitness center that is open 24 hours.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, professional, and proactive, with teams often going above and beyond. Some guests reported inconsistent service in restaurants or at check-in and occasional lack of VIP recognition.

Related guest reviews

6

MARK

6 Nov 2025

·

Stayed 4 nights

Executive lounge over-booked at times and offering a poor quality breakfast. At check-in, the lobby staff didn't even show us to the lift let alone offer to help with our bags. For a five star hotel, expected rather better albeit this was a holiday weekend.

8

Dorothy

5 May 2025

·

Stayed 3 nights

Housekeeping gets a big thumbs up! Best turned down service I've ever had at any hotel. It was spectacular. Hotel common areas and landscape gorgeous. Rooms are standard. We ate at 3 different restaurants at the hotel. Restaurant staff either ignored us, or we got mediocre service. I never play this card, but after seeing how other guests were treated I wonder if we were treated badly because we were Black or American. Outside of restaurant service, the rest of the hotel was great.

10

Phillip

25 Feb 2025

·

Stayed 4 nights

property is clean, well maintained. Service is excellent at all levels

10

Rory

23 Dec 2025

·

Stayed 2 nights

Staff so friendly and super helpful. Great location next o Shinagawa station easy access to all parts of Tokyo and beyond. Highly recommend.

10

Randall

13 Mar 2024

·

Stayed 2 nights

The people at this hotel have set a high bar for quality of service, from running down to us in the street walking from the train station to the folks in the restaurant call us by name, the staff are friendly, polite, accommodating helpful. Arranging for taxi service that took us right to the line for the bullet train. The best ever. Room was clean and spacious, the breakfast buffet was great. They even provided an electrical adapter to charge the iPhone/ipad.

10

Alison

2 Sept 2023

·

Stayed 3 nights

We stayed 3 nights and had a magnificent time! The property including gardens are beautiful and the staff was incredibly professional and friendly. Helped us with our piles of luggage and secured us a large taxi to Haned in the morning. Highly recommended this property!

4

Yoshino

3 Nov 2025

·

Stayed 1 night

We stayed at Executive floor and the room was old, but clean and comfortable. Hotel staff was great, but the restaurant service was not so great. She, the restaurant manager?, seemed so annoyed when we showed up with the welcome drink coupon from Expedia. She escorted Japanese guests to the window seat and told her staff to put us in the back far away from the window even though the window seat had a plenty of open seats. And they put us on the ONLY dirty table in the restaurant. All other tables were clean. They wiped the table after we sat down. They did not even give us napkins either. Meanwhile, the manager was talking to Japanese customers on her knees and smiling. There was no annoyed facial expression. If the Welcome drink was not so welcome, why do they offer? Breakfast was the same way, we noticed that they only escorted Japanese customers to the window seats. We will never go back to the hotel again. If you are staying there, we recommend you stay out of the restaurant on the 1st floor.

10

Frankie

25 May 2025

·

Stayed 1 night

Amazing facility, great staff, super accommodating. Me and my partner will be coming back

10

Jerek

29 Dec 2024

·

Stayed 1 night

Amazing service!

10

Debbie

3 Mar 2025

·

Stayed 2 nights

Everyone was so nice and accommodating! Staff were simply amazing.

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Location

Convenient base a short walk from Shinagawa Station for Shinkansen, airports, and city transport. The immediate area is quieter with fewer dining options, and nearby construction was noted by some.

Related guest reviews

10

William

13 Oct 2023

·

Stayed 1 night

The Prince Sakura Tower Tokyo is a great option, convenient to the Shinagawa train station. We flew into Haneda Airport Sunday afternoon, took a 20-minute train ride and then a 6-minute walk to the hotel across the street to the station. The next morning, we walked back across the street and caught the Shinkansen train to Kyoto. Very convenient.

10

Edward

11 Feb 2024

·

Stayed 2 nights

Very convenient location near Shinagawa station. Property was very clean and facilities were excellent. Staff was amazing and the ground were nice. I have stayed there twice - not the most hip area - but being near Shinagawa is great for the airports and day trips on Shinkansen and shopping at the station is good with Dean and Deluca and a very good food hall. Will go back again.

10

Don

17 Apr 2025

·

Stayed 4 nights

Off the beaten path. Beautiful grounds. Staff was amazing. Onsite restaurants were expensive but very good. Shinakawa Station was very convenient. Could use more local dining options. Glad we stayed though.

10

Tifinnie Rose

9 Apr 2025

·

Stayed 9 nights

This hotel is within walking distance to Shinagawa station and bus stops which can take you all over Tokyo and Japan!

10

Andrea

2 Jan 2025

·

Stayed 6 nights

We chose this hotel because I had business there but chose to extend our stay. This hotel was beautiful and conveniently located, just quick walk from the train station. Great for business and for a romantic getaway. The breakfast was wonderful!

10

Samuel

14 May 2023

·

Stayed 2 nights

The Prince Sakura is in a fantastic location - within walking distance (5m) to a major JR train station. The hotel staff were exceptionally helpful, and the breakfast buffet was well worth the price of entry. Lots of greenery in the attached gardens. One of the best hotels we have stayed in across five trips to Japan.

10

Joan

6 Sept 2025

·

Stayed 6 nights

Wonderful stay and I look forward to my return. Great location.

10

Omid

13 May 2025

·

Stayed 1 night

Great location!

10

Ana B D M S

29 Dec 2024

·

Stayed 5 nights

Fantastic hotel… very close to Shinagawa Station. Excelent location Room size amazing Beatifull

10

Launi

8 Apr 2025

·

Stayed 5 nights

Well located nearby to Shinagawa Station. Great staff. lovely garden.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, though some found it average or limited for certain diets, and executive-lounge breakfast could disappoint. On-site dining can be expensive or limited in options or hours, with service inconsistencies reported.

Related guest reviews

6

MARK

6 Nov 2025

·

Stayed 4 nights

Executive lounge over-booked at times and offering a poor quality breakfast. At check-in, the lobby staff didn't even show us to the lift let alone offer to help with our bags. For a five star hotel, expected rather better albeit this was a holiday weekend.

8

Dorothy

5 May 2025

·

Stayed 3 nights

Housekeeping gets a big thumbs up! Best turned down service I've ever had at any hotel. It was spectacular. Hotel common areas and landscape gorgeous. Rooms are standard. We ate at 3 different restaurants at the hotel. Restaurant staff either ignored us, or we got mediocre service. I never play this card, but after seeing how other guests were treated I wonder if we were treated badly because we were Black or American. Outside of restaurant service, the rest of the hotel was great.

10

Aloke

31 Aug 2023

·

Stayed 5 nights

Excellent staff and service. Easy access to the Shinagawa station. The Japanese garden in between the 3 Prince branded hotels are beautiful. Very limited restaurant choices in the three inter-connected hotels. All are very expensive!

10

Thomas

4 Jan 2025

·

Stayed 3 nights

Good Hotel at a great location (very close to Shinagawa station). Has all the amenities. I would not give it a 5 star hotel rating, more like a 4.5 stars. That is due to the fact that all restaurants close for food at 9:30pm and that the front desk closes at 9pm. Other then that it is an outstanding choice to explore Tokyo

10

Michael

30 Apr 2025

·

Stayed 4 nights

I don't usually leave hotel reviews... this is an exception. I travel so much, over 1000 room nights, and I generally don't review hotels as they are all the same. This one is different. Its a wonderful location, very easy to get to from Narita airport by train... just a short walk from the station By Japanese standards, the hotel rooms are huge. More importantly, the rooms are impeccably cleaned each day, the bed is perfect, and the hotel is a joy to return to. The morning breakfast buffet is overwhelming in its options for both western and Japanese selections. For those of you that appreciate history and nature, stroll around the gardens. They are amazing. Overall, a great value, a wonderful serene hotel with an amazing garden. I very much look forward to my next visit.

10

Andrea

2 Jan 2025

·

Stayed 6 nights

We chose this hotel because I had business there but chose to extend our stay. This hotel was beautiful and conveniently located, just quick walk from the train station. Great for business and for a romantic getaway. The breakfast was wonderful!

10

Sharvil

13 Jun 2024

·

Stayed 3 nights

Wonderful breakfast. Beautiful garden. Amazing hot tub/ sauna experience all included. Top notch service. Right across street from main shinagawa train station with connections to subway, Narita express to air port and Shinkansen bullet train

4

Yoshino

3 Nov 2025

·

Stayed 1 night

We stayed at Executive floor and the room was old, but clean and comfortable. Hotel staff was great, but the restaurant service was not so great. She, the restaurant manager?, seemed so annoyed when we showed up with the welcome drink coupon from Expedia. She escorted Japanese guests to the window seat and told her staff to put us in the back far away from the window even though the window seat had a plenty of open seats. And they put us on the ONLY dirty table in the restaurant. All other tables were clean. They wiped the table after we sat down. They did not even give us napkins either. Meanwhile, the manager was talking to Japanese customers on her knees and smiling. There was no annoyed facial expression. If the Welcome drink was not so welcome, why do they offer? Breakfast was the same way, we noticed that they only escorted Japanese customers to the window seats. We will never go back to the hotel again. If you are staying there, we recommend you stay out of the restaurant on the 1st floor.

10

Seda

13 Sept 2024

·

Stayed 3 nights

One of the best hotels I have stayed at! The staff members are so nice, respectful and helpful beyond my understanding. The main breakfast restaurant is a dream come true overlooking a beautiful Japanese garden and Momoji trees. There is a walking garden right by the hotel that is very beautiful both at night and during the day time. The location is excellent with a 5-minute walk to Shinagawa train station, where you can take both the regular train and the Shinkansen. I also appreciated that although it is close to a busy area, the hotel itself is in a quiet neighborhood and gives peace in Tokyo's fast-paced environment. I stayed on a high floor overlooking the Tokyo Tower, and it is a sight to see for sure. A big shoutout to Marie at the restaurant for making us feel welcome and at home. Ricky at the reception desk for helping us check in early and making us love the hotel in the first 2 minutes we entered.

8

Juan

31 Aug 2024

·

Stayed 3 nights

Dinner in restaurant was excellent. Breakfast buffet average

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $628	17 $568
18 $568	19 $658	20 $645	21 $567	22 $673	23 $657	24 $597
25 $634	26 $541	27 $658	28 $677	29 $568	30 $515	31 $541

Su	Mo	Tu	We	Th	Fr	Sa
1 $424	2 $424	3 $467	4 $491	5 $568	6 $515	7 $515
8 $506	9 $568	10 $597	11 $665	12 $696	13 $568	14 $626
15 $467	16 $491	17 $568	18 $597	19 $597	20 $568	21 $658
22 $597	23 $515	24 $515	25 $515	26 $541	27 $541	28 $568
29 $467	30 $467

The Prince Sakura Tower Tokyo, Autograph Collection

Prices for The Prince Sakura Tower Tokyo, Autograph Collection

Monthly average prices

About this property

Location

Room options

[Executive Floor] Deluxe Twin Room, + Lounge Sauna Access

Deluxe Twin Room with Extra Bed + Sauna Access

[Upper Floor] Tower Side Deluxe Twin Room, + Sauna Access

[Executive Floor] Junior Suite King Room, + Lounge Sauna Access

Sakura Suite

[Executive Floor] Tower Side Deluxe Twin Room, Tokyo Tower View + Lounge Sauna Access

Junior Suite Twin Room, +Sauna Access

[Executive Floor] Tower Side Deluxe King Room, Tokyo Tower View + Lounge Sauna Access

[Upper Floor] Tower Side Deluxe Twin Room with Extra Bed + Sauna Access

Corner King Room

Junior Suite King Room

[Upper Floor] Deluxe King Room, +Sauna Access

Deluxe Twin Room + Sauna Access

[Upper Floor] Deluxe Twin Room with Extra Bed + Sauna Access

[Executive Floor] Deluxe King Room, + Lounge Sauna Access

[Upper Floor] Junior Suite King Room, + Sauna Access

[Upper Floor] Junior Suite Twin Room, + Sauna Access

[Executive Floor] Junior Suite Twin Room, + Lounge Sauna Access

[Upper Floor] Deluxe Twin Room, + Sauna Access

[Upper Floor] Tower Side Deluxe King Room, +Sauna Access

Deluxe King Room + Sauna Access

Guest reviews of The Prince Sakura Tower Tokyo, Autograph Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Prince Sakura Tower Tokyo, Autograph Collection

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