Name: Puro Grand Hotel
Address: Carrer de Montenegro, 10, La Llotja-Born, Palma de Mallorca, Balearic Islands, Spain, Palma de Mallorca, Balearic Islands, ES
Price range: US$314–US$1,709 per night
Rating: 9.43

What guests think

Puro Grand Hotel is a small, elegant boutique property in Palma's Old Town where many guests praise the exceptionally friendly service, excellent a la carte breakfasts, and comfortable, tastefully designed rooms inside a beautifully restored historic building.

Its central location makes it easy to walk to the cathedral, shops, restaurants and bars. Facilities are intimate, with access to a small rooftop pool at the sister property rather than an on-site pool. A few guests mention nighttime noise from nearby streets or kitchen areas, while others found it quiet. Expect a refined, personalized stay in the heart of Palma.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are intimate. Several reviews mention using a small rooftop pool at the sister property instead of an on-site pool.

Related guest reviews

10

Iain Stephen

2 Mar 2023

·

Stayed 5 nights

The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.

10

Mika

16 Oct 2023

·

Stayed 5 nights

Ett superfint litet boutique hotell. Mysigt och fräscht Vi hade ett superior rum. Stor skön säng. Rummet fint. Toalett och dusch fräscha. Vid ankomst bjöds på ett glas bubbel. På rummet fanns en flaska bubbel o choklad! Frukost som innehöll det man behövde, yoghurt, frukt, bröd, juicer och bubbel. Riktigt bra frukostmeny med olika äggrätter. På taket fanns några få solstolar och en liten pool att svalka sig i. Dock ingen bar. Hotellet ligger vägg i vägg med systerhotellet som även är entren till Puro grande

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10

Thomas

8 Oct 2023

·

Stayed 2 nights

It was beautifully redone to be old Spanish style. Good food, felt like a resort, showed up early and room wasn't ready, so gave my wife and I private use of the spa to shower and get cleaned up from trip.

10

Christiane

26 May 2023

·

Stayed 4 nights

Super schönes Hotel in einer perfekten zentralen Lage! Ist deshalb natürlich nicht ganz ruhig in der Nacht (die engen Gassen verstärken alles). Kein Pool im Hotel, man kann aber die Dachterrasse vom puro Urban nutzen mit einen kleinen Pool (sehr klein!) und traumhafter Aussicht :)

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Cleanliness

Rooms and bathrooms are described as very clean and well maintained, with attentive turndown service noted. No recurring cleanliness issues are reported.

Related guest reviews

10

Gianna

3 Mar 2024

·

Stayed 3 nights

Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!

10

Robert

21 Mar 2023

·

Stayed 4 nights

Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.

10

Jens

9 Dec 2024

·

Stayed 5 nights

Sehr schön direkt in der Altstadt gelegen, sehr ruhig und hochwertig. Freundliches, zuvorkommendes Personal incl. der Reinigungsfachkraft, die uns jeden Abend ein kleines Täfelchen Schokolade und Kamillentee vorbei brachte.

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10

Mika

16 Oct 2023

·

Stayed 5 nights

Ett superfint litet boutique hotell. Mysigt och fräscht Vi hade ett superior rum. Stor skön säng. Rummet fint. Toalett och dusch fräscha. Vid ankomst bjöds på ett glas bubbel. På rummet fanns en flaska bubbel o choklad! Frukost som innehöll det man behövde, yoghurt, frukt, bröd, juicer och bubbel. Riktigt bra frukostmeny med olika äggrätter. På taket fanns några få solstolar och en liten pool att svalka sig i. Dock ingen bar. Hotellet ligger vägg i vägg med systerhotellet som även är entren till Puro grande

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10

Clodagh

26 Mar 2023

·

Stayed 5 nights

The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.

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Rooms

Guests praise comfortable, well appointed rooms with huge beds, tasteful historic decor and quality amenities. Some report noise in certain rooms due to the central location or proximity to kitchen areas.

Related guest reviews

10

Gerhard

11 Jan 2025

·

Stayed 2 nights

Einzigartiges Ambiente. Sehr geschmackvoll eingerichtetes Hotel in einem alten Palast aus dem 15. Jhdt., mitten in der Altstadt idealer Ausgangspunkt um Palma zu erkunden. Mitarbeiter sehr freundlich.

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10

Isabelle

22 Feb 2024

·

Stayed 4 nights

Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.

10

Carl Fredrik

17 Sept 2025

·

Stayed 4 nights

Nydelig lite hotell med super beliggenhet i gamlebyen. Varm atmosfære, deilig frokost, fantastiske ansatte som yter topp service hele tiden. Stor og god seng, gode hodeputer. Kommer veldig gjerne tilbake hit! Anbefales!

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10

Robert

21 Mar 2023

·

Stayed 4 nights

Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.

10

Fredrik

6 May 2025

·

Stayed 4 nights

Toppen frukost Stor säng Hjälpsam personal

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10

Lonneke

16 Sept 2025

·

Stayed 1 night

Wat een geweldig hotel! En we hebben ook nog een kostenloze upgrade van de kamer gekregen. Tot in de puntje verzorgd.

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6

Juan Francisco

18 Jan 2023

·

Stayed 19,370 nights

Wir hatten ein Zimmer mit Fenster zum Innenhof Leider mit offenen Fenster zu Laut. Küchen Abzugshaube untern Fenster Küche bis 23.00 Geöffnet, also bis dahin Fenster zu. Schade

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10

Robert

2 Sept 2023

·

Stayed 2 nights

Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.

10

Christiane

26 May 2023

·

Stayed 4 nights

Super schönes Hotel in einer perfekten zentralen Lage! Ist deshalb natürlich nicht ganz ruhig in der Nacht (die engen Gassen verstärken alles). Kein Pool im Hotel, man kann aber die Dachterrasse vom puro Urban nutzen mit einen kleinen Pool (sehr klein!) und traumhafter Aussicht :)

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10

Clodagh

26 Mar 2023

·

Stayed 5 nights

The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.

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Service

Service is widely praised, with warm, proactive staff who can't do enough, smooth check in, and personal touches like upgrades and turndown. The intimate scale supports attentive, personalized service.

Related guest reviews

10

andrew

6 Feb 2024

·

Stayed 2 nights

Staff were extremely friendly and helpful.

10

Julie

7 Apr 2025

·

Stayed 3 nights

Absolutely brilliant hotel. The staff couldn’t do enough for us. We loved it

10

Michael

26 Sept 2025

·

Stayed 5 nights

Really a treat to stay here (2nd time) staff can not do enough for you/2 min walk for shopping dinning a calm no hastle stay 10/10

10

Gianna

3 Mar 2024

·

Stayed 3 nights

Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!

10

Carl Fredrik

17 Sept 2025

·

Stayed 4 nights

Nydelig lite hotell med super beliggenhet i gamlebyen. Varm atmosfære, deilig frokost, fantastiske ansatte som yter topp service hele tiden. Stor og god seng, gode hodeputer. Kommer veldig gjerne tilbake hit! Anbefales!

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10

Susanne

8 Oct 2023

·

Stayed 3 nights

Lovely place with excellent service.

10

Chris

29 Dec 2024

·

Stayed 1 night

5 star experience all around, really accommodating and helpful staff. Receptionist at check in was especially helpful

10

Simon

12 Jun 2023

·

Stayed 3 nights

Really intimate hotel with staff that couldn’t do enough during our stay

10

Lonneke

16 Sept 2025

·

Stayed 1 night

Wat een geweldig hotel! En we hebben ook nog een kostenloze upgrade van de kamer gekregen. Tot in de puntje verzorgd.

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10

Iain Stephen

2 Mar 2023

·

Stayed 5 nights

The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.

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Location

Exceptionally central in Palma's Old Town, close to the cathedral, shops, restaurants and bars, making it easy to explore on foot. A few guests noted nighttime noise from the narrow streets, while others found it quiet.

Related guest reviews

8

Robert Erik

21 Apr 2024

·

Stayed 4 nights

Zentral gelegen, dennoch ruhig. Schöne Atmosphäre. Reichhaltiges Frühstück. Mehrere nette Tapas Bars in der Nähe. Sehr freundliches Personal.

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10

Gerhard

11 Jan 2025

·

Stayed 2 nights

Einzigartiges Ambiente. Sehr geschmackvoll eingerichtetes Hotel in einem alten Palast aus dem 15. Jhdt., mitten in der Altstadt idealer Ausgangspunkt um Palma zu erkunden. Mitarbeiter sehr freundlich.

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10

Michael

26 Sept 2025

·

Stayed 5 nights

Really a treat to stay here (2nd time) staff can not do enough for you/2 min walk for shopping dinning a calm no hastle stay 10/10

10

Isabelle

22 Feb 2024

·

Stayed 4 nights

Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.

10

Gianna

3 Mar 2024

·

Stayed 3 nights

Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!

10

Carl Fredrik

17 Sept 2025

·

Stayed 4 nights

Nydelig lite hotell med super beliggenhet i gamlebyen. Varm atmosfære, deilig frokost, fantastiske ansatte som yter topp service hele tiden. Stor og god seng, gode hodeputer. Kommer veldig gjerne tilbake hit! Anbefales!

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10

Pavel

6 Jun 2025

·

Stayed 2 nights

Excellent hotel in the middle of the old city

10

Åse

11 Jan 2026

·

Stayed 3 nights

Mysigt hotell med när till allt i Gamla stan Restaurang hade väldigt god tapas

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10

ATHINA

6 Sept 2024

·

Stayed 1 night

Gorgeous hotel in old Palma town.

10

Marcel

9 Apr 2023

·

Stayed 2 nights

Sehr central gelegen Frühstück hervorragend Service sehr zuvorkommend

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Dining

Breakfast is a standout across reviews, with generous a la carte options, quality ingredients and even cava; many also enjoyed the on-site restaurant and tasty food. Overall food experiences are consistently praised.

Related guest reviews

10

Louise

14 Apr 2024

·

Stayed 3 nights

Väldigt trevligt hotell, bra läge och mycket trevligt personal. Frukosten är verkligen bra!

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8

Robert Erik

21 Apr 2024

·

Stayed 4 nights

Zentral gelegen, dennoch ruhig. Schöne Atmosphäre. Reichhaltiges Frühstück. Mehrere nette Tapas Bars in der Nähe. Sehr freundliches Personal.

Translate

10

Isabelle

22 Feb 2024

·

Stayed 4 nights

Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.

10

Carl Fredrik

17 Sept 2025

·

Stayed 4 nights

Nydelig lite hotell med super beliggenhet i gamlebyen. Varm atmosfære, deilig frokost, fantastiske ansatte som yter topp service hele tiden. Stor og god seng, gode hodeputer. Kommer veldig gjerne tilbake hit! Anbefales!

Translate

10

Fredrik

6 May 2025

·

Stayed 4 nights

Toppen frukost Stor säng Hjälpsam personal

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10

Mika

16 Oct 2023

·

Stayed 5 nights

Ett superfint litet boutique hotell. Mysigt och fräscht Vi hade ett superior rum. Stor skön säng. Rummet fint. Toalett och dusch fräscha. Vid ankomst bjöds på ett glas bubbel. På rummet fanns en flaska bubbel o choklad! Frukost som innehöll det man behövde, yoghurt, frukt, bröd, juicer och bubbel. Riktigt bra frukostmeny med olika äggrätter. På taket fanns några få solstolar och en liten pool att svalka sig i. Dock ingen bar. Hotellet ligger vägg i vägg med systerhotellet som även är entren till Puro grande

Translate

10

Robert

2 Sept 2023

·

Stayed 2 nights

Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.

10

Thomas

8 Oct 2023

·

Stayed 2 nights

It was beautifully redone to be old Spanish style. Good food, felt like a resort, showed up early and room wasn't ready, so gave my wife and I private use of the spa to shower and get cleaned up from trip.

10

Clodagh

26 Mar 2023

·

Stayed 5 nights

The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.

10

Michael

13 Oct 2024

·

Stayed 2 nights

Underbart boutiquehotel i centrala Palma. Lyxigt och väldesignat hotell med riktigt bra eget kök. Kommer att drömma om frukosten under lång tid framöver. Service i toppklass.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$231
February	US$232
March	US$264
April	US$421
May	US$429
June	US$362
July	US$343
August	US$443
September	US$499
October	US$444
November	US$282
December	US$296

Su	Mo	Tu	We	Th	Fr	Sa
				1 $382	2 $424	3 $1,709
4 $340	5 $346	6 $318	7 $336	8 $473	9 $618	10 $464
11 $346	12 $318	13 $314	14 $321	15 $318	16 $585	17 $618
18 $367	19 $323	20 $318	21 $318	22 $316	23 $361	24 $361
25 $317	26 $318	27 $318	28 $318	29 $318	30 $361	31 $361

Puro Grand Hotel

Prices for Puro Grand Hotel

Monthly average prices

About this property

Location

Room options

the Grand Essence Suite Signature

Nomad Suite Deluxe

the Grand Mediterranean Double Deluxe

Flow- Double Standard

Joy Junior Suite Duplex

the Grand Oasis -Suite Superior

the Grand Flow-Double Deluxe

Flow- Single Use

Mediterranean- Double Superior

Oasis Suite

Guest reviews of Puro Grand Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Puro Grand Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $524	21 $514	22 $467	23 $420	24 $631	25 $659	26
27 $346	28 $392	29 $346	30 $392