Name: DAVINCI Hotel on Nelson Mandela Square
Address: Corner Maude and 5th Street, Sandton, Johannesburg, South Africa, Johannesburg, Gauteng, ZA
Price range: $233–$279 per night
Rating: 8.68

What guests think

At DAVINCI Hotel on Nelson Mandela Square, travellers consistently praise the safe, convenient location and the generally friendly, helpful staff, while highlighting comfortable, modern rooms and a well-regarded breakfast, with occasional service and maintenance lapses.

Most guests find the hotel very clean, though a few reported issues like bathtub stains, mold, cockroaches, cigarette smells, or rooms not serviced on time. Many appreciate direct access to Sandton City and Nelson Mandela Square and complimentary shuttles to the Gautrain or sightseeing buses. Breakfast and on-site dining are widely praised for quality and variety, though a few found the food average or had room service problems. Overall, expect a polished base in Sandton that suits shopping, business, and short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are viewed as good, with several mentions of the spa.

Related guest reviews

10

Janeth

Dec 6, 2025

·

Stayed 1 night

Great staff. Breakfast was delicious with a great variety of food. The room: I was upgraded to an apartment, and it was perfect. This hotel is right at the Mandela Plaza and has an internal passage to the mall. Simply perfect. I highly. recommend this hotel.

10

Luís André

Feb 24, 2026

·

Stayed 2 nights

O hotel é espetacular, quarto, cama, banheiro, restaurantes, spa e localização no Mandela Square. Gostaria de ter ficado mais tempo. Daqueles hotéis que sempre queremos voltar

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10

Karin

May 1, 2025

·

Stayed 3 nights

Everything was absolutely perfect from the moment I arrived. Kind, professional staff, beautiful facilities, comfortable bed, great value. I plan on staying here again.

10

Bruce

Feb 24, 2025

·

Stayed 3 nights

great property with outsyanding restaurants adjacent to it.

10

Yuka

Oct 6, 2024

·

Stayed 2 nights

It had good facilities, great food and nice complimentary items.

10

Jelena

Oct 12, 2025

·

Stayed 1 night

Een prachtig hotel met zeer vriendelijk personeel. Alles was er een anders werd je vriendelijk geholpen. Enig minpunt was dat het zwembad bij de eetgelegenheden was. Dat nodigt niet echt uit om te gaan zwemmen. Verder was ook de omgeving prima: The Mall en Nelson Mandela Square.

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10

Ben

Oct 25, 2024

·

Stayed 2 nights

With beautiful attentive staff, great facilities and an incomparably good location, this is the ONLY hotel in Jo’burg for my wife and I.

10

Fernando

Oct 22, 2025

·

Stayed 1 night

Excelente habitación, buen tamaño, el baño completo,con bañera y ducha. Además tenia un balcon con vista a la piscina . El hotel se conecta con el centro comercial y la Plaza Mandela , hay un transfer gratis desde el Hotel a la estacion Gautrain de Sandton

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10

RAMOTSUMI

Jan 20, 2024

·

Stayed 3 nights

Excellent property attached to the mall

8

Andreas

Dec 29, 2025

·

Stayed 1 night

Bra spa och frukost

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Cleanliness

Overall cleanliness is rated highly, with many calling rooms spotless or very clean. A few guests reported stains, mold, pests, smoke smells, or delayed housekeeping.

Related guest reviews

6

Suleiman

Oct 29, 2024

·

Stayed 2 nights

Left the room at 10 am for meetings on first day and was shocked on return at 10 pm to find the room still not cleaned. The in-room coffee machine was also faulty. Not a great first stay but will give benefit of the doubt for a second visit.

8

Erlend

Mar 10, 2023

·

Stayed 1 night

cockroaches in the room

10

Maria-Nazare

Sep 4, 2025

·

Stayed 1 night

clean and safe

8

Bonney

Feb 11, 2026

·

Stayed 2 nights

Nice room, clean.

10

Karen

Nov 3, 2025

·

Stayed 1 night

The room was spotless and the staff was very courteous.

10

Stefano

Jan 6, 2024

·

Stayed 1 night

Struttura bella e pulita Al centro di Sandton

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2

Jarah

Nov 6, 2023

·

The hotel didnt seem secure as Sandton Mall foot traffic was in/out of the front doors/lobby. At check-in, I wasn’t offered a room upgrade. Arriving to my room, I found significant amounts of mold on the walls of the shower. I made the staff aware and was told that I must speak with the morning staff. The next day, I met with Benedict, he was smug and replied with “Ok, do you want us to clean it?” I advised that the room/shower needs to be cleaned, I don’t want to stay in a room with visible mold in the shower. Benedict immediately seemed irritated that I was requesting an alternate solution. He offered another room whose bathroom was in the middle of the floor. Having no hotel staff assistance to review the rooms with me, I came back to advise that I didn’t want the room. Benedict stated “I can offer a room w/ a balcony” this new room was smaller than the corner exec. room that I booked. However, I no longer wanted to engage w/ Benedict’s unprofessional attitude, lack of empathy, and dismissive behavior. I was forced to repack all of my belongings, move them from the 7th floor to the 6th floor. The bed in the room was terribly uncomfortable as it was a relatively thin spring mattress. The sheets, duvet & pillow case all had stains, so I requested that the linens be changed. During my stay, I could smell heavy cigarette smoke coming through the vents in my room. Thank you to Solley, Bellman & Sticks, Waiter, they were kind, always willing to help & tried to make things better

6

Pegywell

Jun 20, 2025

·

Stayed 3 nights

The staff were not friendly but the hotel looks very clean ,modern, classy & nice…

8

Alka

Nov 9, 2025

·

Stayed 3 nights

The day we checked in the we found a stain on the bathtub and the next day the staff was made aware of the same.

10

Rui

Feb 15, 2026

·

Stayed 1 night

very ckean and spotless.

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Rooms

Rooms are modern, comfortable, and often spacious, with occasional upgrades and some great views. Some guests noted noise in certain rooms, weak air conditioning, or uncomfortable bedding.

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4

KHALID

Feb 2, 2025

·

Stayed 3 nights

Very poor condition. Air conditioner are not able to cool the room . Poor air conditioning . Water leaking from Ir conditioner. Staff is not very cooperative. Never recommend to stay in this Hotel.

10

Janeth

Dec 6, 2025

·

Stayed 1 night

Great staff. Breakfast was delicious with a great variety of food. The room: I was upgraded to an apartment, and it was perfect. This hotel is right at the Mandela Plaza and has an internal passage to the mall. Simply perfect. I highly. recommend this hotel.

10

Andrew

Mar 24, 2024

·

Stayed 3 nights

Clean nice room. Convenient location lots of shops and restaurants. In the heart of sandton.

8

Peter

Sep 10, 2024

·

Stayed 1 night

As always the hotel was comfortable, clean and the staff very efficient. The room was spacious and comfortable.

10

Irina

Oct 7, 2025

·

Stayed 2 nights

Wir hatten ein schönes Executive-Zimmer (Round) mit einem Panoramablick. Das Check in verlief professionell und freundlich, so dürften unser Zimmer bereits um 11:00 Uhr beziehen (vor 14:00!). Obwohl ich das Hotel vorher kontaktiert habe und sie gebeten das Zimmer vorher zur Verfügung zu stellen, da wir bereits früh gelandet sind. Das Frühstück war umfangreich und alles war frisch. Auch die Lage war sehr gut.

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10

Alan

Nov 14, 2025

·

Stayed 1 night

Staff are terrific, nothing too much for them. The room was excellent, top quality fixtures and fittings and a very comfy bed

10

Fernando

Oct 22, 2025

·

Stayed 1 night

Excelente habitación, buen tamaño, el baño completo,con bañera y ducha. Además tenia un balcon con vista a la piscina . El hotel se conecta con el centro comercial y la Plaza Mandela , hay un transfer gratis desde el Hotel a la estacion Gautrain de Sandton

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10

CLARA

Nov 29, 2025

·

Stayed 3 nights

After the first night and not able to sleep because location of the room, managers where very helpful and change to our room where we were able to have 2 nights on a very quite room!! Thank you for making my Birthday memorable!!

8

Bonney

Feb 11, 2026

·

Stayed 2 nights

Nice room, clean.

2

Jarah

Nov 6, 2023

·

The hotel didnt seem secure as Sandton Mall foot traffic was in/out of the front doors/lobby. At check-in, I wasn’t offered a room upgrade. Arriving to my room, I found significant amounts of mold on the walls of the shower. I made the staff aware and was told that I must speak with the morning staff. The next day, I met with Benedict, he was smug and replied with “Ok, do you want us to clean it?” I advised that the room/shower needs to be cleaned, I don’t want to stay in a room with visible mold in the shower. Benedict immediately seemed irritated that I was requesting an alternate solution. He offered another room whose bathroom was in the middle of the floor. Having no hotel staff assistance to review the rooms with me, I came back to advise that I didn’t want the room. Benedict stated “I can offer a room w/ a balcony” this new room was smaller than the corner exec. room that I booked. However, I no longer wanted to engage w/ Benedict’s unprofessional attitude, lack of empathy, and dismissive behavior. I was forced to repack all of my belongings, move them from the 7th floor to the 6th floor. The bed in the room was terribly uncomfortable as it was a relatively thin spring mattress. The sheets, duvet & pillow case all had stains, so I requested that the linens be changed. During my stay, I could smell heavy cigarette smoke coming through the vents in my room. Thank you to Solley, Bellman & Sticks, Waiter, they were kind, always willing to help & tried to make things better

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Service

Service receives plenty of praise for friendliness, helpfulness, and smooth check-ins, including early room readiness. However, several reports cite missed turndown or housekeeping, slow responses (extra beds, room service), upgrade disputes, and a few unfriendly interactions.

Related guest reviews

6

Suleiman

Oct 29, 2024

·

Stayed 2 nights

Left the room at 10 am for meetings on first day and was shocked on return at 10 pm to find the room still not cleaned. The in-room coffee machine was also faulty. Not a great first stay but will give benefit of the doubt for a second visit.

10

Derek

Dec 1, 2025

·

Stayed 3 nights

Courteous staff, unbeatable location, well appointed rooms, housekeeping on prompt call…

6

Camille

Oct 30, 2023

·

Stayed 3 nights

Great location and above average hotel. But disappointed by 2 things: 1- at check-in, I specifically took time to mention that I booked through Expedia and asked if there were any upgrades available. The clerk didn’t seem eager to engage and was quick to say there weren’t any executive suites available. I had take the time to check online to see if they had any suites available and saw junior suites available. Checked the following day and still saw suites available. So I’m disappointed that I picked this hotel because I’m a gold Expedia member and didn’t get any benefits from my membership. 2- at check in, I asked for an extra bed for my 8 year old daughter. This was around 5:30 pm. We left our room to eat around 7 pm and came back at 10 pm and still no bed in our room. Called the front seat and was told they would follow-up and get the bed to the room. Called 20 minutes later and told they will look into it and get back to me asap. At 11 pm, I had to take my pj’s off and get dressed to physically go to the front desk to confront them. I was the. Told they only had one person working in maintenance in the evening and that person was busy with another task and he would come bring me a bed as soon as possible. Around 11:15 pm, bes was finally brought. The next day, told someone at the customer service desk my ordeal after being told there was no one from mgmt to talk to. The lady apologized profusely and got me a bottle of wine and a plate desserts for my room. Nice gesture.

10

Thomas

Jan 23, 2026

·

Stayed 3 nights

Great location, prompt services, and most importantly excellent service. After flying over 30hrs + to get to Sandton, the lady at front was very understanding and got me into a room asap (hours before check in time) so I get crash for a few hours before biz meeting. If I could give her 6 stars (out of 5) I would. Breakfast is also equally as awesome. Shout out to the gentleman behind bar preparing fresh juice. His ginger/ carrot juice shots are fantastic to get you going every morning!

10

Eric

Jun 21, 2024

·

Stayed 1 night

Excellent hotel great location staff were extremely professional and helpful

8

Roland

Nov 2, 2024

·

Stayed 5 nights

I ordered Room Service which never arrived. No explanation was given.

4

Jaen Jacques

Oct 5, 2025

·

Stayed 1 night

When entering the property, you do not feel welcomed. We had to struggle with a porter service to help us with our bags from the car. Then when we reception was very serious, the place is expensive and supposed to be “higher class” but I didn’t know friendliness stopped at a certain star. I wouldn’t rate this as a 5 star hotel. We also didn’t have turn down service at our room, when we had left our room at 6:30pm at arrived late at 11:30pm. Next morning we checked easily requested a porter which was very friendly but overall, it felt cold, snobbish and out right unwelcoming. Not really worth the money, or stars in my opinion.

2

Shanise G

Apr 29, 2025

·

Stayed 6 nights

Came from United States to South Africa for the first time. I wanted to celbrate my 4pth birthday. However, the hotel did not provide the room that i paid for. They kept blaming it on the booking agency. The did not accomdate. They wanted to provided a lower level room not equal to what i paid for. I cried on my birthday. I was in another country and very upset.

10

Maalani

Dec 9, 2025

·

Stayed 1 night

Excellent service

10

Jeffrey

Jun 13, 2025

·

Stayed 2 nights

The staff was great, very helpful getting us checked in, handling luggage, and recommending dining options.

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Location

In Sandton with direct access to Sandton City and Nelson Mandela Square, making shopping and dining easy; many felt the area was safe. A few described the busy city center and advised caution at night.

Related guest reviews

10

Luís André

Feb 24, 2026

·

Stayed 2 nights

O hotel é espetacular, quarto, cama, banheiro, restaurantes, spa e localização no Mandela Square. Gostaria de ter ficado mais tempo. Daqueles hotéis que sempre queremos voltar

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8

Momodou

Oct 24, 2025

·

Stayed 4 nights

The hotel is in The World Famous Mandela Square. Best place to stay for easy access to shopping and restaurants.

8

castro

Jun 3, 2025

·

Stayed 3 nights

Conveniently located

8

thomas

Apr 5, 2025

·

Stayed 2 nights

So very nice hotel with very nice amenities. But it is in the middle of a very busy downtown city center. Not particularly wise if you walk out at night.

10

Thomas C

Sep 18, 2025

·

Stayed 1 night

Large and safe area connected to Nelson Mandela Square. Lots of restaurants etc you can access without having to go outside

10

Fernando

Oct 22, 2025

·

Stayed 1 night

Excelente habitación, buen tamaño, el baño completo,con bañera y ducha. Además tenia un balcon con vista a la piscina . El hotel se conecta con el centro comercial y la Plaza Mandela , hay un transfer gratis desde el Hotel a la estacion Gautrain de Sandton

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10

Vladlen

Oct 20, 2024

·

Stayed 1 night

This hotel is located in Sandton district. It is included in a very big shopping Mall. On the 3rd floor Nelson Mandela square with his monument

10

Helena

Jun 16, 2025

·

Stayed 2 nights

This property is located in a great place for a short stay in Johannesburg. It is basically next to a huge mall where you can spend the day shopping and dining. It is next to the Nelson Mandela square (there is an exit door from the hotel) where you can admire art or take a picture with a tall statue of Nelson Mandela. We only stayed two nights in Johannesburg and then continued our trip. For this purpose the hotel was perfect. In the morning there is a free shuttle to the "Hop on Hop off" tourist bus, which is a great way to get an overview of Johannesburg. We never even got off the bus. Da Vinci hotel is an upscale hotel, clean with great service. I would stay here again if I ever came back to Johannesburg.

8

Guilherme A

Jan 15, 2026

·

Stayed 3 nights

A localização e segurança

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10

Alka

Oct 21, 2024

·

Stayed 1 night

Its very convenient to the mall and restaurants

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Dining

Breakfast is frequently praised for quality, variety, and fresh juices; on-site dinners and special events also impressed. A few guests found the food average or experienced room-service issues.

Related guest reviews

10

Janeth

Dec 6, 2025

·

Stayed 1 night

Great staff. Breakfast was delicious with a great variety of food. The room: I was upgraded to an apartment, and it was perfect. This hotel is right at the Mandela Plaza and has an internal passage to the mall. Simply perfect. I highly. recommend this hotel.

10

Thomas

Jan 23, 2026

·

Stayed 3 nights

Great location, prompt services, and most importantly excellent service. After flying over 30hrs + to get to Sandton, the lady at front was very understanding and got me into a room asap (hours before check in time) so I get crash for a few hours before biz meeting. If I could give her 6 stars (out of 5) I would. Breakfast is also equally as awesome. Shout out to the gentleman behind bar preparing fresh juice. His ginger/ carrot juice shots are fantastic to get you going every morning!

10

Mbang

Jan 4, 2026

·

Stayed 4 nights

Breakfast options were great and service was pleasent.

8

Roland

Nov 2, 2024

·

Stayed 5 nights

I ordered Room Service which never arrived. No explanation was given.

8

Peter Murimi

Jan 9, 2023

·

Stayed 19,365 nights

Loveky place with goid surroundings and easy access to shopoijg malls and restaurants. However, the restaurant and the property does not meet the standard. The food at the restaurant including breakfast were of a 3-star quality

10

Michael

Apr 6, 2023

·

Stayed 2 nights

We were travelling with grandchildren and staff were wonderful to them. We had a roll out bed in each of two rooms to accommodate the 6 of us. Bed so comfortable for a child or an adult. Breakfasts are truly world class

10

Ksenia

Mar 27, 2025

·

Stayed 3 nights

Service was great. Free breakfast was very nice , staff was very helpful .

10

Nana

Nov 13, 2025

·

Stayed 2 nights

Breakfast was great.

10

Kathryn

Oct 5, 2025

·

Stayed 2 nights

Excellent Hotel. Great staff. Huge beautiful mall attached and Mandela Square for evening drinks and dinner. Restaurant dinner was great. Good buffet breakfast!

8

Andreas

Dec 29, 2025

·

Stayed 1 night

Bra spa och frukost

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Month	Average price
January	$205
February	$243
March	$240
April	$232
May	$225
June	$222
July	$215
August	$247
September	$206
October	$799
November	$210
December	$157

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $252	7 $252	8 $251	9 $233	10 $233	11 $233	12 $235
13 $234	14 $252	15 $252	16 $254	17 $254	18 $252	19 $255
20 $234	21 $237	22 $234	23 $234	24 $245	25 $244	26 $237
27 $234	28 $234	29 $234	30 $234

Su	Mo	Tu	We	Th	Fr	Sa
				1 $270	2 $270	3 $270
4 $270	5 $279	6 $238	7 $234	8 $234	9 $238	10 $242
11 $242	12 $243	13 $234	14 $242	15 $234	16 $235	17 $234
18 $234	19 $234	20 $234	21 $234	22 $246	23 $234	24 $242
25 $238	26 $234	27 $234	28 $234	29 $234	30 $234	31 $242

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About this property

Location

Guest reviews

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What guests think

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FAQs about DAVINCI Hotel on Nelson Mandela Square

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