Is parking available at the property?

Self-parking is available on-site for a fee of ZAR 30 per night. Please note that parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately ZAR 135 to 225 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of ZAR 695 per vehicle (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests can inquire about specific room accessibility options.

How is the property located in relation to key landmarks?

The hotel is centrally located in Johannesburg, just a 1-minute drive from Nelson Mandela Square and 5 minutes from Melrose Arch Shopping Centre. Sandton City Mall is only 0.4 km away.

Does the property have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Guests can enjoy the pool during operational hours.

What are the policies for guests staying with children?

Children 3 years old or younger stay free when occupying the parent or guardian's room using existing bedding. Only registered guests are allowed in the guestrooms.

Radisson Blu Gautrain Hotel in Sandton Johannesburg

Average nightly price at Radisson Blu Gautrain Hotel, Sandton Johannesburg by month, last 12 months (USD)
Month	Average price
January	$104
February	$129
March	$131
April	$116
May	$124
June	$115
July	$119
August	$158
September	$119
October	$135
November	$222
December	$103

What guests think

At Radisson Blu Gautrain Hotel, Sandton Johannesburg, travellers repeatedly praise the convenient location by the Gautrain and Sandton City, friendly staff, and generally comfortable rooms, while also noting that cleanliness and maintenance standards can be inconsistent between stays.

Breakfast is widely liked, and the free shuttle to Mandela Square is convenient. Several reviews report slow or uneven restaurant and room service, an underperforming executive lounge at times, and experiences with parking that vary. Guests also mention sporadic Wi-Fi issues. Overall, expect a well-located base with strong breakfasts and service that can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and bar are popular, and the free shuttle to Mandela Square is handy. Experiences with the executive lounge and parking vary, and a few note the bar closes early or limited pool area/service.

Related guest reviews

6

Tien-Yi

Jun 15, 2025

·

Stayed 1 night

I booked the ‘Executive Room with Club Lounge access (high floor)’ but we were given room 604 (not a high floor) and the staff member checking us in did not inform us about any lounge access. We called from the room to check on the lounge access and the staff who answered did not seem to know anything or even want to help. She told us just to just go to the business centre (?) on the 9th floor and it felt like she just wanted to hand us off to someone else to deal with. We were tired from extensive travelling and did not want to deal with more drama so we did not escalate this then. I intentionally booked the Executive room (not a standard room) because we would be arriving in the late afternoon/evening had to leave early the next day to catch a flight, and thought to use the lounge in case we were too tired to leave the hotel. On top of this, there were no face towels, only one hand towel in the bathroom, and the hair dryer was hung up in a dusty bag, which triggered bouts of sneezing when I tried to remove it from the bag to use. The entire experience was very disappointing and I feel that I wasn’t given the room/facilities that I booked. We had to check out at about 5am because of our early flight and there was no one at reception to whom we could provide feedback. I will say that the male staff manning the ground floor entry and shuttle to Sandton City Mall, as well as the shuttle driver, were very helpful and friendly. The complimentary shuttle service was great.

10

Pheary

Oct 16, 2025

·

Stayed 3 nights

Bar was nice but closed too early

10

Fernando

Oct 22, 2025

·

Stayed 3 nights

Muy buena ubicación, a dos cuadras de la Plaza Mandela, restaurante, bar y piscina muy buena. Personal atento

8

Massimo

Nov 25, 2024

·

Stayed 4 nights

Good for business. Limited facilities for pool area, restaurant and room service

8

Jamar

Mar 15, 2025

·

Stayed 4 nights

The rooms were spacious and clean and the hotel amenities were excellent with a gym and a great executive lounge. There is a shuttle to the mall which is very convenient.

8

Rachel

Mar 20, 2025

·

Stayed 1 night

Nice modern and clean room. Flexible with request for late check out. Moved rooms no issue due to noisy aircon, next room very quiet. Breakfast was nice. Bar nice but lacking ambience- not many there. Unsafe area at night addressed with shuttle on demand to mall/ eateries. Very close to Gautrain. Would stay again but be mindful can't just pop out of hotel as you please.

8

Linda

Jan 8, 2025

·

Stayed 2 nights

Fina rum och bra med gratis shuttle. Dock inte ok att här har ni gratis drinkbiljetter, logga in på och sen tog de över telefonen och gav sig själv toppbetyg. Smutsiga handdukar vid poolen. Men mkt bra frukostbuffé!

8

Vongai

Apr 7, 2025

·

Stayed 5 nights

I think the parking issue has to be cleared. At one point I was told I need my parking ticket to be stamped then I would be let out but when I did they still have to call the reception to open up for me to which I see no point in having it stamped in the first place. Another time one of the receptionist told me I had to pay for parking and when I mentioned I had never paid before she tells me ‘those that allowed me were just lazy to mention I had to pay’ when I leave there’s no charge on my invoice so it was just confusing honestly and I found her to be rude in the way that she said it

10

Claus Ræbild

Oct 28, 2025

·

Stayed 1 night

Nice pool arear. Fantastisk breakfast buffet. Very close to Mandela Plaza

4

Michael

Feb 15, 2025

·

Stayed 1 night

Our room was not ready at check in time. The executive lounge was unstaffed, unstocked, and littered with dirty cups, glasses, and dishes. This hotel is a far cry from the Radisson Blu hotels at Durban, Andermatt, and Rouen. The breakfast good. The parking garage was secure and easy to access.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms very clean, but several report issues such as hair or residue left behind, odors from drains, occasional bugs, and some dirty public areas.

Related guest reviews

6

Bolaji

Dec 14, 2025

·

Stayed 1 night

Room looks like it wasnt cleaned ,strungs of human hair was everywhere, bathroom tubs,shower , on the chair in the room, the wooden floor was sticky if step on bare foot , u can tell.itbqasnr moppednor clean prior my arrival. Alsp no telephone directory in the room to call

8

Jennifer

Apr 16, 2025

·

Stayed 2 nights

All was well except the washrooms. The drains had an odour which was nasty

6

FABRICE

Mar 20, 2023

·

Stayed 3 nights

Salle de bain à nettoyer (joints noirs et évacuation des eaux usées douteuse. Pas de WIFI pendant presque 24h. Aucune excuse ni compensation.

10

John

Jun 8, 2023

·

Stayed 3 nights

Friendly staff, great location...only issue was recurring bugs in my room

6

Mark

Mar 25, 2024

·

Stayed 3 nights

Food was poor and public areas dirty

6

Neima

Oct 12, 2025

·

Stayed 2 nights

Improve the higiene

8

SANTOSH

Oct 1, 2025

·

Stayed 6 nights

Beyond expectations Clean and well maintained rooms , orderly breakfast

8

Albert

Dec 1, 2024

·

Stayed 1 night

Location was great, but room wasn’t clean.

10

barbara

Feb 23, 2026

·

Stayed 2 nights

La chambre était impeccable, avec baignoire et douche, j'adore! Literie parfaite, et ménage fait tous les jours avec eau gratuite et thé, café. Le personnel très aimable, sympathique, à l'écoute et serviable. les extérieurs sont tres agréables, le restaurant est délicieux. Je recommande vivement.

8

Anfernie

Apr 2, 2025

·

Stayed 2 nights

The staff was lovely and extremely helpful and the room was okay the only downside was the room was a little dirty, the shower had old soap stains, the bar soap provided was used and the fridge also smelled of old food. The bedding and other areas of the room was clean and the area felt safe with lots of dining options

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Rooms

Rooms are generally comfortable and often spacious or quiet, with some good views. Others mention dated decor, smaller layouts in some cases, noise from common areas, and unreliable or slow Wi-Fi.

Related guest reviews

8

Allen

Feb 19, 2025

·

Stayed 1 night

I liked the proximity to the Gautrain and Sandton city mall. I think that the rooms lack USB jacks and they look "tired" or out of date.

4

Kevindrin

May 26, 2024

·

Stayed 2 nights

Disappointing...a shortage of water bottles limits each room to one bottle. The internet is so slow that YouTube is unusable. No room upgrades offered until I reviewed

6

Robertson

May 1, 2023

·

Stayed 3 nights

The property is well maintained but the rooms are small

6

EDWARD

Feb 11, 2023

·

Stayed 1 night

The staff were very polite and friendly… from bell boys to check in. - The noise from the bar area was so loud it drowned out the reception area and the ability to hear what was being said. As a business traveler I missed the ability to get decent wifi. I was told by reception that it does not work with IOS devices (iPhones and iPads)

10

Briana

Jan 11, 2025

·

Stayed 6 nights

Loved this hotel we stayed I. 2 bedroom suite with the best views !

8

Rachel

Mar 20, 2025

·

Stayed 1 night

Nice modern and clean room. Flexible with request for late check out. Moved rooms no issue due to noisy aircon, next room very quiet. Breakfast was nice. Bar nice but lacking ambience- not many there. Unsafe area at night addressed with shuttle on demand to mall/ eateries. Very close to Gautrain. Would stay again but be mindful can't just pop out of hotel as you please.

10

Alexandra

Feb 18, 2023

·

Stayed 2 nights

unfortunately the walls are very thick in this hotel. Each time I spoke with my husband I got nocks from the neighbors , room beside. All other experiences were very good. Best breakfast, best room , best view, safety and clean

10

Paulo

Jan 11, 2026

·

Stayed 2 nights

Excelente hotel. Localizacao estrategica, cafe da manha de extrema qualidade, equipe muito gentil. Quarto amplo, silencioso. Um hotel que com certeza voltaria. Apenas, como sugestao... climatizaria a piscina.

10

Joakim

Apr 3, 2024

·

Stayed 1 night

Quiet rooms with great view. Breakfast was excellent.

10

Nicola

Mar 4, 2025

·

Stayed 4 nights

Hotel staff was superb. Solo traveler,, stayed 4 nights. Everything was smooth. Hotel room beautiful and comfortable. Movie selection was great on television, would stay again.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and helpful, including shuttle and lobby teams. However, multiple reviews note slow or unresponsive room/restaurant service, check-in or communication issues, inconsistent VIP recognition, and occasional rudeness.

Related guest reviews

2

Kebaso

Mar 6, 2025

·

Stayed 2 nights

Initial check in was excellent but multiple reconfirmations by 4 different staff members on extension of stay was a little excessive. Some including phone calls after 10 pm disrupting our rest others door knocks excluding my two visits to the counter to share payment confirmation and receipt from Radisson. Further training required at this property

8

Cintia

Jun 30, 2025

·

Stayed 4 nights

Hotel super bem localizado, cama e banho confortáveis, com café da manhã bem servido. Os seguranças que ajudam com as malas e pedem o shuttle são super atenciosos. A Shakira na recepção do café tb uma simpatia! Acontece que o atendimento do room service e dos atendentes de cozinha (café da manhã) deixaram muito a desejar. Dos 4 dias que ficamos, 3 tivemos que pedir toalhas pois deixavam somente 1 em cada quarto e éramos 4, o problema era a demora para entrega da toalha… teve dias que descemos para tentar pedir pessoalmente e outro que demorou mais de 2horas…. No café da manhã tb muita demora para fazer omelete, hoje pedi ovos benedict e não vieram… fui lá novamente lembra-los do meu pedido… e nada!! Acabei desistindo. 😓😏 O ralo do chuveiro do quarto dos meus filhos parecia estar entupido, alagava muito.

10

WAYNE

May 30, 2025

·

Stayed 2 nights

Good value, clean hotel with very friendly staff. Would not hesitate to recommend.

10

Godsway

Sep 13, 2025

·

Stayed 6 nights

I stayed at the Radisson Blu Hotel for one week and had an excellent experience. The staff were warm, professional, and always ready to assist. The room was clean, comfortable, and well-maintained throughout my stay. I particularly enjoyed the variety and quality of the breakfast buffet as well as the relaxing atmosphere around the pool. The hotel’s central location made it convenient for both business and leisure. Overall, it was a pleasant and memorable stay, and I would gladly return.

4

Andrew

May 6, 2025

·

Stayed 1 night

First, and probably last, time staying at a Radisson. Arriving ( a little jaded) after a near 20 hour journey the first room we were given was already occupied, the second didn't have a second bed for our daughter. Staff initially tried to blame that error on us, then finally conceded to bring the extra bed. Only 1 set of towels in the room, which whilst not unclean just felt a bit grubby. On the plus side, breakfast was excellent and the staff looking after baggage & airport shuttles were very helpful & courteous.

10

Moses

May 12, 2025

·

Stayed 3 nights

The staff were amazing

6

Debra

May 9, 2025

·

Stayed 2 nights

Dining room service was excellent however front desk service underwhelming and not appreciative of our business The request for late check out was provided which we did appreciate

10

Shannon

Mar 6, 2025

·

Stayed 1 night

Great single night stay. Walking distance to Sandton City which is great. Only thing they need to work on is their inroom dining, I ordered a meal at 7pm, after it hadnt arrived by 8pm I phoned down again and it finally arrived around 40 minutes later. I was told it was a mix up with room numbers but surely a hotel brand of this calibre should have the room number show up on their switch board. Anyway this mishap aside the lamb was excellent and the carrot cake too. The staff where super friendly and all very accomodating. I will be back.

6

ramakrishna

Jun 10, 2025

·

Stayed 1 night

Very clean property. Room and bed very comfortable and bathroom is clean. The problem is restaurant. They served uncooked chicken and test of the food is terrible. Not professional staff in restaurant. Front desk people are excellent. Other than that very nice hotel.

2

Daniel

Oct 15, 2023

·

Stayed 6 nights

Booked at your own risk but highly advised to STAY AWAY!!! HR or whoever if your reading this please retrain ALL your front desk receptionist on proper customer service, and the worst of them all is the skinny kid on night shift his just terrible

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Location

Across from the Gautrain and a short walk or shuttle to Sandton City/Nelson Mandela Square, making airport and city access easy. A few guests prefer using the shuttle at night.

Related guest reviews

10

Camila

Feb 5, 2026

·

Stayed 2 nights

Adoramos o hotel e o melhor é ter o Tranfer para te levar para a Mandela Square.

10

Rufaro

Feb 18, 2025

·

Stayed 3 nights

Great place to stay in Sandton. Walking distance from Gautrain and the Sandton City/Nelson Mandela Square mall. Highly recommend it.

10

DAWERSON

Feb 22, 2026

·

Stayed 2 nights

Hotel muito bom com excelente localização. Serviço de van cortesia pata a Mandela Square.

10

Leslie

Dec 19, 2023

·

Stayed 2 nights

Very nice hotel convenient to train station and shopping mall

8

Rachel

Mar 20, 2025

·

Stayed 1 night

Nice modern and clean room. Flexible with request for late check out. Moved rooms no issue due to noisy aircon, next room very quiet. Breakfast was nice. Bar nice but lacking ambience- not many there. Unsafe area at night addressed with shuttle on demand to mall/ eateries. Very close to Gautrain. Would stay again but be mindful can't just pop out of hotel as you please.

10

Claus Ræbild

Oct 28, 2025

·

Stayed 1 night

Nice pool arear. Fantastisk breakfast buffet. Very close to Mandela Plaza

10

Dee

Feb 13, 2025

·

Stayed 3 nights

Lovely hotel centrally located in a very safe area. Great breakfast and fabulous customer service. Train station to airport is across the road. Would definitely recommend staying here while staying in Johannesburg

10

vaclav

May 26, 2025

·

Stayed 3 nights

Clean room, efficient service, convenient location by Gautrain station (2 minute walk from station to hotel) direct line from JNB airport.

10

vaclav

Jun 28, 2025

·

Stayed 2 nights

Excellent and safe location by a Gautrain station. Easy train access to the JNB airport or Pretoria. walking distance to many restaurants or nearby mall. Good breakfast.

10

Sven

Jan 16, 2026

·

Stayed 1 night

Top Hotel, gutes Frühstück, direkt am Gautrain Station.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety. Dinner and room service receive mixed feedback, with some slow service or poor dishes reported alongside positive meals.

Related guest reviews

8

Eric

Jan 10, 2026

·

Stayed 1 night

Good breakfast

10

Karen

Sep 10, 2025

·

Stayed 3 nights

Staff very helpful. Restaurant food disppointing.

8

Jackline

Oct 2, 2025

·

Stayed 2 nights

Breakfast was great.

8

Giuseppe

Jan 19, 2025

·

Stayed 6 nights

Tutto sommato un discreto hotel. Camera silenziosa e letto comodo. Buona e varia la prima colazione. Ristorante alquanto caro e con scelta limitata. Il servizio di pulizia delle camere dovrebbe essere coordinato meglio.

8

SANTOSH

Oct 1, 2025

·

Stayed 6 nights

Beyond expectations Clean and well maintained rooms , orderly breakfast

10

Shannon

Mar 6, 2025

·

Stayed 1 night

Great single night stay. Walking distance to Sandton City which is great. Only thing they need to work on is their inroom dining, I ordered a meal at 7pm, after it hadnt arrived by 8pm I phoned down again and it finally arrived around 40 minutes later. I was told it was a mix up with room numbers but surely a hotel brand of this calibre should have the room number show up on their switch board. Anyway this mishap aside the lamb was excellent and the carrot cake too. The staff where super friendly and all very accomodating. I will be back.

10

Andrea

Jan 12, 2026

·

Stayed 5 nights

Soggiorno qui ogni volta che passo a Johannesburg Colazione ampia e di ottima qualità

6

ramakrishna

Jun 10, 2025

·

Stayed 1 night

Very clean property. Room and bed very comfortable and bathroom is clean. The problem is restaurant. They served uncooked chicken and test of the food is terrible. Not professional staff in restaurant. Front desk people are excellent. Other than that very nice hotel.

8

YUSUKE

Oct 23, 2023

·

Stayed 2 nights

良い点、駅が近い、観光バスの出発地点になっているのでとても便利。改善が必要な点、ラディソングループ共通化と思いますがレストランでの食事は少し工夫が必要です。食器が冷たいためか、スープや、ステーキなど、盛り付けた段階で様てしまっています。また、レストランスタッフの対応にも工夫が必要な気がします。このホテルには喫煙室がまだ無いため改善に期待します。

10

Sven

Jan 16, 2026

·

Stayed 1 night

Top Hotel, gutes Frühstück, direkt am Gautrain Station.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $101	2 $136	3 $136	4 $136	5 $127	6 $92	7 $92
8 $107	9 $115	10	11 $116	12 $115	13 $108	14 $88
15 $100	16 $110	17 $124	18 $123	19 $118	20 $99	21 $95
22 $108	23 $138	24 $151	25 $151	26 $150	27 $111	28 $98
29 $100	30 $140

Radisson Blu Gautrain Hotel, Sandton Johannesburg

Prices for Radisson Blu Gautrain Hotel, Sandton Johannesburg

Monthly average prices

About this property

Location

Room options

Junior Suite, Club

Superior Room, City View (Sandton)

Superior Room (High Floor)

Executive Room, Club (High Floor)

Standard Room

Suite, Club , City View (Balcony)

Guest reviews of Radisson Blu Gautrain Hotel, Sandton Johannesburg

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Radisson Blu Gautrain Hotel, Sandton Johannesburg

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $166	22 $144	23 $97	24 $91
25 $113	26 $142	27 $141	28 $157	29 $162	30 $102	31 $99