Hotel Eliseo Park's

Great staff, above and beyond amazing service!!! Good location Breakfast has a lot of room for improvement. Beds, super firm...like wood.

Very friendly and helpful staff. The hotel is dated but cute and clean. Still has key locks for doors - which was a bit unusual by today’s standards. Overall it was very nice. I’d stay again.

Beautiful hotel, about 25 min walk from Sorrento Train station. We got a double room with 2 balconies overlooking the swimming pool. Breakfast was good and this is right next to one of the best restaurants we visited in Italy. Staffs are all polite and helpful. Unlike other hotels we stayed in Italy, this hotel doesn’t give free coffee machine in the room. Given I drink a lot of coffee, I ducked 1 star off my rating. Otherwise good.

It was a very nice place for our first stay and journey up North. They are not 24/7 hotel for reception service. However, They were kind enough to wait for us and make arrangements upon our arrival to get into our room. (Flight was delayed by a hour and half) Very nice lady at the front desk and plenty of free parking. Breakfast not so good and very limited.

We would like to warn tourists not to book at this hotel, since the manager and the staff were aggressive, disrespectful and rude when raising a complaint and responding to a problem presented with the AC of the hotel room. They alleged that there was no maintenance staff to repair the unit that day and seeing that there was no immediate solution in this regard, we expressed our decision to leave the hotel and their response was completely aggressive and even with shouts, we have evidence available for those people who wish to confirm this information before making a reservation at this hotel. From us, it is not a recommended hotel since the treatment of guests is not the best. We understand that an AC problem can happen to anyone, but the hotel's duty is to find a solution to solve the problem. Additionally, we raise complaints since it has rusty taps, cracked and poorly painted walls, and dirty bathtubs. It is important to mention that this time of summer the heat in Italy is a lot and I recommend placing devices that are in good condition that can regulate the temperature of the room and keep it cool even when the unit is off. We really wouldn't like other people to be affected like us by the bad treatment of the staff since the main idea of vacations are to enjoy and not have a bad time.