Super 8 by Wyndham Salmon Arm

desk service mediocre, room misssing components coffee maker on sliding tray missing an extension cord, had to move whole tray to an adjacent table to access power, curtain pinned together to hold back light, no hair dryer, water cooler in lobby not filled, indifferent response when desk was asked- daytime termperatures 90f

Convenient but noisy. Welcoming and pet friendly.

Our room was very dirty with a hole in the wall. There was stuff smeared all over the mirror snd T.V in the living area. The bathroom had hair in the tub. There was no area to keep multiple tolitery bags. There was no remote for the T.V. had asked mulitple times for one. When one was given, it did not turn the tv on. Ice machine was broken. Complimentary breakfast was a few apples and few yougarts. Heard from other guests that the coffee was cold and was the previous days coffee.

Easy parking

Room was “dated” but clean and comfortable, aircon was working but a little noisy; breakfast was ok, ran out of waffle mix at 8:00 a.m. (breakfast was supposed to be till 9:00). Two floor building, no elevator. Location is good, price reasonable for a one-night stay. Friendly staff.

Apparently only has 2-4 employees serving the entire hotel. No overnight staff. Doors locked after 9pm, key card system went down for 2 days. Had to call a cell# for someone to manually open room doors and front doors after hours. Tv cable box was not connected. 2/3 table lamps didnt work and toilet didn't flush properly. Had to take the lid off to flush manually. Hotel was fully booked due to sports tournament in area and no accommodations could be made and no discount or restitution was offered. 2nd time here, unfortunately. Stay away from this property.

Old old old! Property hasn’t been updated in a long time, and really needs it. Very limited wifi unless you complain and then you might get access to a different network that works very well. Very limited breakfast - fruit, juices, yogurt cereal and toast. We were travelling with another couple and wanted to maybe have a drink and a game of cards or something but nowhere in common area for that sort of thing. Couldn’t visit n the rooms as there is only one chair. Room was a good size but again everything was quite dated. Location is on the outskirts of town so not a lot of amenities walkable. All in all I’d give this Super 8 a 6.5/10.

On arrival, the lobby was scattered with large broken appliances (ie. icemaker, 2 washing machines). The hallways and staircase had dirty, stained carpet. The hotel smelled musty and like vinegar. Once in our bedroom we saw the mirror and TV were smeared with fingerprints. Bathroom faucet was broken. Bathroom fan was loud. Shower nozzle squealed. No microwave in the room. The only plus was the beds were comfortable and the sheets were clean. Also, there was no continental breakfast, even though it was advertised. There was a cold carafe of coffee in the breakfast room, with a loaf of bread next to the toaster and a basket of 4 rotten apples. Sorry, but I won't stay here again.

It was easy to get to off the highway. Parking was adequate.

Parking was sketchy, weird people hanging around in the parking lot

I looked at 3 rooms they smelled horribly of BO. The carpets were stained and filthy yuck. The chairs were stained and filthy. The walls were patched with filler everywhere and not painted. There was hair in my bed. No mattres covers just a flat sheet. I couldn’t stay the night because I couldn’t stand the odor. Just awful mattress cover

Bathroom was dirty, walls have splatters all over them, looks like mold in the tub. Dead bolt barly locked and the upper sucure lever wasnt there and had holes to where it was ripped out numerous times. Chair fabric was so stain we didnt want to sit on them. Hair in the sheets. Bed was comfortable and there was flooring, thank God as I can't imgine if it had carpet. We checked in at 12:30am as late getting out of Vancouver, staff was very slow coming to the door, barly spoke and seemed annoyed we were late. We will never stay here again.

Do not stay here. Greeted by the smell of cigarettes and a musty odour as you walk in the door. This Super 8 will surely get your allergies going. Poorly lit and dingy all around. Things were questionable as to whether they were cleaned at all. Hair, crumbs, and dust on most surfaces. Bedsheets grease stained to the point of being translucent and yellowed. Walking in the room left a brown coating on my socks. Most definitely wouldn’t recommend staying at this not so super Super 8. We managed one night of our stay and had to leave, shouldn’t have even checked in as now we are fighting for a refund.

The first thing that showed us what was to be was the keys did not work in first room, had to hike back down two sets of stairs. We immediately noticed 3 other guests returned to desk also to get their new keys reprogrammed First room had no lights when the switch at the door was turned on- ended up there no lightbulb in the lamp Room 1 smelled very strongly of smoke Tv did not work in first room, when checking power outlets the dust and cobwebs behind the cabinet were very thick Same dust and lack of cleaning evident in room 2 that we were given after the problems continued in first room. Only two flimsy small bathtowels in first bathroom for 2 adults staying for 2 days. In second room both pillow cases on the bed were used and dirty, I switched back those pillows to the first room to get clean pillowcases. When curtains were opened in second room there was a partly drunk large drinking glass on windowsill and several sets of keys from another room also there Hallway did not get cleaned or checked all the first afternoon and evening- it needed food cartons picked up and to be vacuumed of mud and debris Old food in a Tupperware in fridge in room 2, sugar missing from coffee machine in room 2. Breakfast selection very poor choices- no decaf coffee choice or tea choice, no yogurt on second morning.

Door to room was dropped and didn’t work properly. Room look Renovated and things not put back into place properly. also hair still in the tub so didn’t look like it was cleaned very well.

Room was dirty. Bathroom walls and shower are filthy Bedding was all stained and dirty. Towels filthy. Nothing about that this room was up to Canadian Cleanliness Standards To be under a branch of Super 8, this private owner needs to dealt with.

The room smells horrible. Asked for a new room it was no different. Stains on the bedding. Used coffee in the machine. Drips of something of the furniture. We left 5mins after we arrived and checked out. They nicely still charged me for the room even though I had to book at the hilltop down the street. Hilltop was great.

Our room was awful. Blood stains on both mattresses, dirty floors, mirrors and bathroom. Air conditioner case was off, on the floor and the unit itself was filled with dust. Blankets and pillows were stained and appeared not to be washed. The Manager was sarcastic and didn’t seem to care that we were unhappy. We saw a bug scurry in the floor while the manager was there and he laughed and said “at least it wasn’t a snake”.

Very dirty hotel and room. Dirty walls, dirty floors, dirty mirror and sheets. Half the things in the room didn’t work including lights. Also the tub drain wouldn’t drain well and I was scared to look at why. Also the room and hotel was really loud. Wouldn’t stay here again.

On arrival, the lobby was scattered with large broken appliances (ie. icemaker, 2 washing machines). The hallways and staircase had dirty, stained carpet. The hotel smelled musty and like vinegar. Once in our bedroom we saw the mirror and TV were smeared with fingerprints. Bathroom faucet was broken. Bathroom fan was loud. Shower nozzle squealed. No microwave in the room. The only plus was the beds were comfortable and the sheets were clean. Also, there was no continental breakfast, even though it was advertised. There was a cold carafe of coffee in the breakfast room, with a loaf of bread next to the toaster and a basket of 4 rotten apples. Sorry, but I won't stay here again.

Stayed two different weeks in different rooms and both times tv cable boxes did not work

You get what you pay I suppose. No iron in room or glassware.

Rooms are noisy and had a strong chemical smell.

Room was “dated” but clean and comfortable, aircon was working but a little noisy; breakfast was ok, ran out of waffle mix at 8:00 a.m. (breakfast was supposed to be till 9:00). Two floor building, no elevator. Location is good, price reasonable for a one-night stay. Friendly staff.

Room door did not lock!

No microwave in room

The location can be noisy due to service station on one side and a liquor store on the other, but was reasonably quiet later in the evening. Room was clean and comfortable.

Tv service did not work

Room was clean but had evidence of significant wear with marks on the walls, curtain partly disconnected. Towels were nice - partial roll of toilet paper with no spare can be disconcerting but managed.

We stayed in the private suite which was nice for our larger family. It was way bigger than we expected. It was a two bedroom, two bathroom, with a tv living room area and a large kitchen with a deck. Across the street from the mcdonalds which made it easy to get food for our kids. The unit was a little run down with some damage. TV did not have cable but had smart apps to sign into (we didnt end up watching anything)The kitchen faucet was leaking when we used it. There was no blinds in the one room so they let us tape up a garbage bag on the window.

When I arrived, the front desk was unmanned for about 25 minutes and I could not check in

The front desk gentleman was beyond unprofessional, rude, unhelpful, and never at the front desk. I had to take my dog outside in the morning, and forgot the key card in the room. I had to wait for 1hour and 30 minutes! repetedly calling him with my calls being transferred to Voicemail. When he finally came, he was rude. The same absence of the staff happened during the check-in. People have been waiting in the lobby, calling the staff. The corridors are I vacuumed, the floor in the room was covered with large dirty spots.

We arrived late in the evening for check in after travelling for the day. Our host told us our room was 208 we went and opened that door only to interrupt a room that already had guests in it. We looked through our paperwork to find that it was actually room 218 and our room key opened that door as well without being reprogrammed. The next day we tried our key card on several rooms without opening doors and all doors give us the green light. As a parent with young children and a wife who travels alone this is unacceptable to give a master key to a guest. I would not stay here again

Terrible place and staff, except cleaning workers. Breakfast what a joke just bread and no condiments. Front desk guy was never at the check in counter always in his room.

The fellow at the desk was very short with customers and seemed very stressed. Our room smelled musty. There was so much dust around an electrical plug that we cleaned it because we were concerned about fire hazard Breakfast was a huge disappointment. We got there half an hour before closing, there was no milk left. There was only two slices of bread. We asked for more bread which was brought, and when we asked for more milk, the employee had to go to the store next-door to buy it. She seemed quite put out to have to do that.

I tend to stay at this hotel when I am in Salmon Arm. It is clean enough and as Salmon Arm is not that big a place it is close to most all I use during my trip. The first thing that happened this time though is that they tried to put me into an occupied room. I had made the reservation days before. Then for the duration of my stay, 4 nights, not once was my room cleaned. I am not a messy person so it was not a major inconvenience, but after as many hotels that I have spent time in one notices such things. The room was clean and the bed was comfortable. I slept well and after all, that is what one should expect from a discount hotel.

Friendly staff. Nice easy process. Had suggestions for food.

Stayed for 7 nights and requested cleaning 3 times but didn't get any. Was just asking to empty garbage cans, sweep bathroom and pick up dirt towels and put clean ones. We had to request clean towels & facecloths at reception every day.

Staff is just amazing!! Front desk manager if 10 stars. We stayed 2 nights and at times felt we were in a cozy ski chalet. Some folks may write not so nice reviews of this hotel.. however… it is not the Ritz Carlton… if that’s what you are expecting stay somewhere else. Our room was clean and had everything we needed. Would have liked a microwave but it was just down the hall. The breakfast was basic .. but included!!! Coffee, cereal, toast, fruit, yogurt. If you NEED more than that… McDonalds is right across the street. This cozy “inn” is in a great location in salmon arm. For the price.. you get what you get … we will definitely stay here again if we need to be in Salmon Arm!! Again.. cannot say enough about the front desk manager!!

We were not able to get inside to check in. The door was locked, even though it says 24hours front desk. We even called for a late check in.

The property is in a very undesirable area. Extreme noise from the highway, Smokers all around. TV did not work. Internet did not work and no staff to answer an questions. I was travelling with my two young daughters and they were freaked out by the place. I didn't want to leave them alone in the room while I went to the car or in search of staff. Bathroom light flickered like a horror movie, My kid couldn't sleep thinking about it. No one answered the phone at the desk, or was behind the desk ever outside of check in. Liquor store and bar create unsafe environment. Absolute bare minimum on the "Breakfast" For $165 I thought I was travelling in a developing country. The owners of this franchise really need to step up their game. There is no reason for this brand to be in such a state of disrepair. When all of our dollars are so stretched these days. We all should be offering proper value for our money.

Good pub nextdoor

It was close to where we wanted to go.

Great location, nice and close to the Salty Dog Race. Breakfast was pretty minimal, but there's a McD's and Tims right across the street.

The place was convenient to get to, just off the highway. It was clean, affordable, and maintained well. That is hard to beat.

Considering the price of this hotel, it will be your fair choice. Friendly staff and fair enough facilities, but it is too close to main road, so there will be a little bit of noise when you sleep.

Room was “dated” but clean and comfortable, aircon was working but a little noisy; breakfast was ok, ran out of waffle mix at 8:00 a.m. (breakfast was supposed to be till 9:00). Two floor building, no elevator. Location is good, price reasonable for a one-night stay. Friendly staff.

The location can be noisy due to service station on one side and a liquor store on the other, but was reasonably quiet later in the evening. Room was clean and comfortable.

We liked how close and convenient and easy it was to find. Thanks again.

It was easy to get to off the highway. Parking was adequate.

Checked in got second floor requested main level no elevator room had no toilet paper no towels TV did not work windows so dirty could not see out Advertise breakfast included yes just toast juice and yogert

Room was basic. Half of the staff were great, the other half less-than-helpful. Breakfast buffet was very basic. Opened at 7 but no food left after 730 due to large tour groups and staff did not restock, even though breakfast went for a couple more hours. One employee, even when shown an empty 4L milk jug stated "there is milk".

Complimentary breakfast was either stale Cheerios or stale Raisin Bran

The so called continental breakfast was a joke,2 kinda of cold cereal some dry old bread to make toast,and let’s not forget the rotten apples!! If this is breakfast it’s best not to serve anything..

Breakfast was crap...cold cereal and toast

Out stay was pretty much average, the room was clean but a little run down. The breakfast was pretty limited, but if you just wanted toast and coffee it was OK.

Clean. Quiet breakfast not up to standard

Breakfast was from 7-9:30. Went at 8:45, no bread for toast, no water in water cooler, no fruit in the bowl. Room was clean but the bed sheets looked like someone already slept on them. Friendly staff but we problem wouldn’t stay there again.

Breakfast was set at 7:30 which is too late for travelers who are on the road by that time.

The hotel was undergoing renovations. Luckily we got one of the rooms that had been renovated. I heard from other families that their room was not very good. Breakfast was supposed to be included in the price. There was no breakfast. There was pieces of toast, jam, and yogurt. That's it. The coffee was very thin. Staff was not always available at the front desk. Patrons frequently had to wait to be served.