What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 8:30 AM to 10:00 AM for a fee of approximately EUR 11.50 per person.

What are the standard check-in and check-out times?

Check-in is from 14:00 to 20:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 72 hours before arrival for arrangements.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge, but specific pricing and service hours are not detailed. Guests can arrange the transfer by contacting the property.

What is the location of the property in relation to key landmarks?

The property is located in Playa del Ingles, within a 5-minute drive of Yumbo Shopping Center and Maspalomas Dunes. It is approximately 3.8 miles from Maspalomas Lighthouse and 10.9 miles from Anfi Beach. Nearby attractions include Paseo Costa Canaria (0.2 km), English Beach (0.6 km), and Kasbah Shopping Center (0.6 km).

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

Apartamentos El Palmar

What guests think

Apartamentos El Palmar draws praise for its quiet yet convenient setting near the beach, restaurants and nightlife, plus handy facilities like a large outdoor pool, a rooftop sun terrace, and an on-site spa and gym.

Apartments are generally spacious with balconies and good views, but many note the lack of air conditioning (only fans), and a few mention dated decor or inconsistent in-room Wi-Fi. Service is mostly friendly and professional, though there are occasional reports of slow responses or a rude interaction, and cleanliness is widely appreciated with some lapses in housekeeping or shared-area upkeep. Breakfast is often described as good and varied, but on-site options feel limited, with no pool bar noted. Overall, expect a comfortable apartment-style stay if you can manage without air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the large outdoor pool and the rooftop sun terrace; several also mention an on-site spa and gym. A couple of reviews note there is no pool bar.

Related guest reviews

8

Elisabeth

8 Sept 2025

·

Stayed 9 nights

Store rom, fint uteområde, kort vei til både sentrum og strand. God WiFi dekning.

10

K M B

22 Dec 2024

·

Stayed 23 nights

Fint leilighetshotell med store, gode rom. Romslig altan med delvis havutsikt fra 4. etasje. Stort baderom. Utmerket solterrasse på taket og god plass omkring poolen i hagen. Hyggelig og hjelpsom stab. Ligger i rolig kvarter ca. 100 m fra strandpromenaden.

10

Nick

4 Jul 2025

·

Stayed 5 nights

The Apartments are im a nice location great views. The rooftop has great views. Only thing is were there 5 nights and roof terrace bin not emptied all week or sunbeds rinsed daily or floor swept. Ive been many times to playa del ingles and defo my favourite very modern our Apartment sofa was not comfy needs replacing and the walls needed a paint refresh but on the whole brilliant stay.

8

Conny

17 Nov 2024

·

Stayed 4 nights

Bra men saknade en poolbar. Ventilationen på rummet va urusel.

10

Joanne

21 Feb 2025

·

Stayed 7 nights

This accommodation is an absolute gem in terms of location. Close to the beach and to great nighlife. The staff are welcoming and friendly, the suites are exceptionally good, very clean, sunny balcony. The roof terrace is amazing and with a gym and spar on site too, theres not much else yoj could ask for.

8

Anders

11 Jan 2026

·

Stayed 6 nights

Stor uppvärmd pool med en massa solsängar. Det var även en solterrass på taket med gott om plats. Rymlig, fin lägenhet, sköna sängar, kunde varit bättre tryck i duschen. Personalen verkade allmänt trött. Städningen kan vara bättre.

8

Dag Sigurd Sørlie Larsen

28 Feb 2024

·

Stayed 7 nights

Nice hotel / apartments very close to the beach, but in a quiet and nice neighborhood. Spacious room, fantastic view (we ordered see view), single beds only, no aircon, kitchen with all amenities. Both English and Continental style breakfast, remember to order breakfast when booking the room (cheapest). Walking distance to everything in Playa del Ingles. Outdoor pool area but no bar. Indoor Spa (1 hour free use per day included for residents). We did not test the SPA, but it looked nice.

10

Dimitar

2 Jul 2025

·

Stayed 7 nights

I like it's quite,it's clean it's with good amenities,it's with great location near the beach and shopping centres and restaurants and bars,it have spa and gym,the staff are very friendly and welcoming.only thing I didn't had so good experience is that don't have air conditioning(but apparently on the whole island that's an issue). Overall great place and experience,will visit again.

10

Diego

11 Dec 2021

·

Stayed 3 nights

A great tranquil out of the way oasis. Beautiful views from the top terrace. Adults Only. Spacious and clean. Terrace balcony a gem

8

Elizabeth

8 May 2023

·

Stayed 2 nights

Good location except many stairs down to beach which was ok for me but maybe not for others. Then back up stairs or take taxi. Nice to have kitchenette and couch. Swimming pool and top floor sun deck was very nice. Friendly staff. I would definitely stay again.

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Cleanliness

Overall cleanliness is praised, with many noting tidy rooms and well-kept spaces. Some guests report lapses in housekeeping frequency or shared-area upkeep such as roof-terrace bins.

Related guest reviews

8

Bernardino

17 Nov 2025

·

Stayed 10 nights

I round like the beds to be made every day not necessary to change the sheets, but just the beds to be made rveyday

10

Nick

4 Jul 2025

·

Stayed 5 nights

The Apartments are im a nice location great views. The rooftop has great views. Only thing is were there 5 nights and roof terrace bin not emptied all week or sunbeds rinsed daily or floor swept. Ive been many times to playa del ingles and defo my favourite very modern our Apartment sofa was not comfy needs replacing and the walls needed a paint refresh but on the whole brilliant stay.

10

Joanne

21 Feb 2025

·

Stayed 7 nights

This accommodation is an absolute gem in terms of location. Close to the beach and to great nighlife. The staff are welcoming and friendly, the suites are exceptionally good, very clean, sunny balcony. The roof terrace is amazing and with a gym and spar on site too, theres not much else yoj could ask for.

8

Cordell

16 Jun 2025

·

Stayed 3 nights

I was surprised that there was no air conditioning in the room. But very spacious very clean and very lovely balcony

8

Anders

11 Jan 2026

·

Stayed 6 nights

Stor uppvärmd pool med en massa solsängar. Det var även en solterrass på taket med gott om plats. Rymlig, fin lägenhet, sköna sängar, kunde varit bättre tryck i duschen. Personalen verkade allmänt trött. Städningen kan vara bättre.

10

Roya

10 Jan 2024

·

Stayed 2 nights

Väldigt fint och rent. Trevligt personal, det kan rekommendera.

10

Jan

8 Feb 2026

·

Stayed 7 nights

alt var som det skulle være, god udsigt, stort rent værelse og god morgenmad

8

German

7 Oct 2024

·

Stayed 6 nights

Tres bon hôtel et très bien placé. Très propre, personnel très aimable et professionnel. Par contre, selon la période a réserver, faire attention à qu'il n'a pas de climatisation dans les chambres. Le wifi fonctionnait parfaitement.

10

GLORIA

27 Sept 2025

·

Stayed 4 nights

Good service from all staff, clean. Good location, close to the restaurants and many shops

8

Anders Burkey

14 Jan 2026

·

Stayed 7 nights

Behagelig sted. Kort vei til alt av restauranter og barer. Ok renhold

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Rooms

Apartments are spacious with balconies and good views; beds are comfortable. A recurring drawback is the lack of air conditioning (fans provided), and a few mention dated decor or inconsistent in-room Wi-Fi.

Related guest reviews

4

Laureen

16 Aug 2025

·

Stayed 5 nights

Hôtel très bien situé Personnel très professionnel et à l’écoute En ce qui concerne le logement je suis relativement déçu. Aucune Clim à disposition mais un tout petit ventilateur qui émet de l’air chaud. Les nuits étaient horrible et nous avons dû ouvrir la fenêtre du balcon puis la porte de notre chambre pour obtenir du vent. Pommeau de douche défectueux + pas d’eau froide dans la douche, lavabo et cuisine.

8

Elisabeth

8 Sept 2025

·

Stayed 9 nights

Store rom, fint uteområde, kort vei til både sentrum og strand. God WiFi dekning.

6

Elena

22 Jul 2025

·

Stayed 5 nights

El alojamiento cumplía expectativas excepto porque no tenía aire acondicionado

8

Cordell

16 Jun 2025

·

Stayed 3 nights

I was surprised that there was no air conditioning in the room. But very spacious very clean and very lovely balcony

8

Anders

11 Jan 2026

·

Stayed 6 nights

Stor uppvärmd pool med en massa solsängar. Det var även en solterrass på taket med gott om plats. Rymlig, fin lägenhet, sköna sängar, kunde varit bättre tryck i duschen. Personalen verkade allmänt trött. Städningen kan vara bättre.

10

Jan

8 Feb 2026

·

Stayed 7 nights

alt var som det skulle være, god udsigt, stort rent værelse og god morgenmad

8

Dag Sigurd Sørlie Larsen

28 Feb 2024

·

Stayed 7 nights

Nice hotel / apartments very close to the beach, but in a quiet and nice neighborhood. Spacious room, fantastic view (we ordered see view), single beds only, no aircon, kitchen with all amenities. Both English and Continental style breakfast, remember to order breakfast when booking the room (cheapest). Walking distance to everything in Playa del Ingles. Outdoor pool area but no bar. Indoor Spa (1 hour free use per day included for residents). We did not test the SPA, but it looked nice.

6

p

14 Nov 2022

·

Stayed 3 nights

The location of the hotel is good, my main issues with the property was not having access to the wi-fi in my room, and every time I went to ask for help, they said they will try to fix next day, but never happen also they said the wi-fi should work fine at the balcony or by the pool. However, I paid to have wi-fi inside my room.

10

Lennart

13 May 2025

·

Stayed 11 nights

Een fijne rustige en nette accommodatie op een prima locatie op loopafstand van zowel de boulevard, het strand, maar ook van Yumbo. Kamers zijn lekker ruim. Alleen geen airco, maar een ventilator. Voor ons geen probleem, maar wellicht iets waar je bij het boeken rekening mee moet houden. Personeel is vriendelijk en behulpzaam.

6

Mr.J

20 Jan 2026

·

Stayed 8 nights

Decor very dated with no air conditioning….. ok for this time of year. Would we stay again NO ….

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Service

Service is generally friendly, welcoming and professional. There are occasional complaints about a rude interaction or slow follow-up on problems.

Related guest reviews

4

Laureen

16 Aug 2025

·

Stayed 5 nights

Hôtel très bien situé Personnel très professionnel et à l’écoute En ce qui concerne le logement je suis relativement déçu. Aucune Clim à disposition mais un tout petit ventilateur qui émet de l’air chaud. Les nuits étaient horrible et nous avons dû ouvrir la fenêtre du balcon puis la porte de notre chambre pour obtenir du vent. Pommeau de douche défectueux + pas d’eau froide dans la douche, lavabo et cuisine.

10

nisrine

5 Jul 2025

·

Stayed 5 nights

Très bon service, petit déjeuner riche et varié

10

K M B

22 Dec 2024

·

Stayed 23 nights

Fint leilighetshotell med store, gode rom. Romslig altan med delvis havutsikt fra 4. etasje. Stort baderom. Utmerket solterrasse på taket og god plass omkring poolen i hagen. Hyggelig og hjelpsom stab. Ligger i rolig kvarter ca. 100 m fra strandpromenaden.

10

Joanne

21 Feb 2025

·

Stayed 7 nights

This accommodation is an absolute gem in terms of location. Close to the beach and to great nighlife. The staff are welcoming and friendly, the suites are exceptionally good, very clean, sunny balcony. The roof terrace is amazing and with a gym and spar on site too, theres not much else yoj could ask for.

6

Anja Bloemheuvel

1 Jan 2025

·

Stayed 7 nights

God service. Rolig område. Enkelt å ta buss og finne frem. God frokost.

8

German

7 Oct 2024

·

Stayed 6 nights

Tres bon hôtel et très bien placé. Très propre, personnel très aimable et professionnel. Par contre, selon la période a réserver, faire attention à qu'il n'a pas de climatisation dans les chambres. Le wifi fonctionnait parfaitement.

6

sheena

12 Dec 2024

·

Stayed 3 nights

Our key card didn’t work most of the time and it was a nuisance. The lady at the reception desk at 12pm on 14/12/24 was very rude. She had a very poor attitude to her job and had no interest in her customers at all. She needs training. The girl who was there at 4pm when we ordered our taxi to the airport was pleasant and had a smile on her face which makes such a difference. Apartment was lovely and cleaning staff were very nice and friendly and also helpful

6

p

14 Nov 2022

·

Stayed 3 nights

The location of the hotel is good, my main issues with the property was not having access to the wi-fi in my room, and every time I went to ask for help, they said they will try to fix next day, but never happen also they said the wi-fi should work fine at the balcony or by the pool. However, I paid to have wi-fi inside my room.

10

GLORIA

27 Sept 2025

·

Stayed 4 nights

Good service from all staff, clean. Good location, close to the restaurants and many shops

10

Lennart

13 May 2025

·

Stayed 11 nights

Een fijne rustige en nette accommodatie op een prima locatie op loopafstand van zowel de boulevard, het strand, maar ook van Yumbo. Kamers zijn lekker ruim. Alleen geen airco, maar een ventilator. Voor ons geen probleem, maar wellicht iets waar je bij het boeken rekening mee moet houden. Personeel is vriendelijk en behulpzaam.

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AI-generated summary based on recent guest reviews

Location

Consistently praised location close to the beach, promenade, restaurants, shops and nightlife, yet in a quiet area and walkable to Yumbo.

Related guest reviews

4

Laureen

16 Aug 2025

·

Stayed 5 nights

Hôtel très bien situé Personnel très professionnel et à l’écoute En ce qui concerne le logement je suis relativement déçu. Aucune Clim à disposition mais un tout petit ventilateur qui émet de l’air chaud. Les nuits étaient horrible et nous avons dû ouvrir la fenêtre du balcon puis la porte de notre chambre pour obtenir du vent. Pommeau de douche défectueux + pas d’eau froide dans la douche, lavabo et cuisine.

8

Elisabeth

8 Sept 2025

·

Stayed 9 nights

Store rom, fint uteområde, kort vei til både sentrum og strand. God WiFi dekning.

10

K M B

22 Dec 2024

·

Stayed 23 nights

Fint leilighetshotell med store, gode rom. Romslig altan med delvis havutsikt fra 4. etasje. Stort baderom. Utmerket solterrasse på taket og god plass omkring poolen i hagen. Hyggelig og hjelpsom stab. Ligger i rolig kvarter ca. 100 m fra strandpromenaden.

10

Joanne

21 Feb 2025

·

Stayed 7 nights

This accommodation is an absolute gem in terms of location. Close to the beach and to great nighlife. The staff are welcoming and friendly, the suites are exceptionally good, very clean, sunny balcony. The roof terrace is amazing and with a gym and spar on site too, theres not much else yoj could ask for.

8

Dag Sigurd Sørlie Larsen

28 Feb 2024

·

Stayed 7 nights

Nice hotel / apartments very close to the beach, but in a quiet and nice neighborhood. Spacious room, fantastic view (we ordered see view), single beds only, no aircon, kitchen with all amenities. Both English and Continental style breakfast, remember to order breakfast when booking the room (cheapest). Walking distance to everything in Playa del Ingles. Outdoor pool area but no bar. Indoor Spa (1 hour free use per day included for residents). We did not test the SPA, but it looked nice.

8

JOSE ANGEL

28 Jun 2024

·

Stayed 5 nights

Céntrico , tranquilo

10

GLORIA

27 Sept 2025

·

Stayed 4 nights

Good service from all staff, clean. Good location, close to the restaurants and many shops

8

Elizabeth

8 May 2023

·

Stayed 2 nights

Good location except many stairs down to beach which was ok for me but maybe not for others. Then back up stairs or take taxi. Nice to have kitchenette and couch. Swimming pool and top floor sun deck was very nice. Friendly staff. I would definitely stay again.

8

Anders Burkey

14 Jan 2026

·

Stayed 7 nights

Behagelig sted. Kort vei til alt av restauranter og barer. Ok renhold

10

Claudia Cornelia Klazina

13 Nov 2024

·

Stayed 7 nights

Close to everythibg you need for a relax vacation

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Dining

Breakfast is often described as good and varied, with English and continental options. On-site dining appears limited for some, with no pool bar mentioned.

Related guest reviews

10

nisrine

5 Jul 2025

·

Stayed 5 nights

Très bon service, petit déjeuner riche et varié

8

Conny

17 Nov 2024

·

Stayed 4 nights

Bra men saknade en poolbar. Ventilationen på rummet va urusel.

6

Anja Bloemheuvel

1 Jan 2025

·

Stayed 7 nights

God service. Rolig område. Enkelt å ta buss og finne frem. God frokost.

10

Jan

8 Feb 2026

·

Stayed 7 nights

alt var som det skulle være, god udsigt, stort rent værelse og god morgenmad

8

Dag Sigurd Sørlie Larsen

28 Feb 2024

·

Stayed 7 nights

Nice hotel / apartments very close to the beach, but in a quiet and nice neighborhood. Spacious room, fantastic view (we ordered see view), single beds only, no aircon, kitchen with all amenities. Both English and Continental style breakfast, remember to order breakfast when booking the room (cheapest). Walking distance to everything in Playa del Ingles. Outdoor pool area but no bar. Indoor Spa (1 hour free use per day included for residents). We did not test the SPA, but it looked nice.

6

Corey

8 Oct 2024

·

Stayed 3 nights

Place had no air conditioning and small rooms. Reception service was terrible. The breakfast should not be based on a Britiish style of breakfast.

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Apartamentos El Palmar

About this property

Location

Room options

Apartment, 1 Bedroom, Balcony (2 Adults and 1 Child)

Superior Room, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Terrace (2 Adults and 1 Child)

Apartment, 1 Bedroom, Terrace

Superior Suite, Balcony

Junior Studio Suite, Balcony

Apartment, 1 Bedroom, Balcony

Superior Studio Suite, Balcony

Junior Studio Suite, Balcony, Tower

Guest reviews of Apartamentos El Palmar

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Apartamentos El Palmar