What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 1650 per person.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Yokohama, within a 15-minute walk of Yokohama Arena and Nissan Stadium. It is 5.4 mi (8.7 km) from Tokyo Bay and 16 mi (25.7 km) from Shibuya Crossing.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Best Western Hotel Fino Shin-Yokohama

Average nightly price at Best Western Hotel Fino Shin-Yokohama by month, last 12 months (USD)
Month	Average price
January	US$74
February	US$77
March	US$91
April	US$95
May	US$87
June	US$68
July	US$67
August	US$70
September	US$80
October	US$89
November	US$99
December	US$83

What guests think

At Best Western Hotel Fino Shin-Yokohama, travellers consistently praise the convenient location near Shin-Yokohama Station, comfortable beds and quiet rooms, and helpful staff, noting strong value for money for short stays and event or transit visits.

Cleanliness is generally good, though several guests mention slow bathroom drains, occasional sewer smells, and stray hairs or dust. Rooms are compact yet practical, with sensible layouts; some guests found certain rooms more spacious than expected for a business hotel. Breakfast is usually good value, but a few found it limited or repetitive; coin laundry and on-site parking exist yet can be limited. Overall, it suits travellers prioritizing efficiency over extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Coin laundry is available but capacity can be tight and some reported washing or drying issues; parking exists yet spaces are limited, though a few appreciated the elevator or assisted system. A couple guests also noted few English TV channels.

Related guest reviews

10

Michael

21 Oct 2024

·

Stayed 2 nights

This was by far the best hotel stay of the 3 during my trip! Clean, comfortable, perfect! The bed was super comfortable and there were definitely enough pillows. Bathrooms was amazing and the products they made available were awesome! Quick walk from Shin-Yokohama Station, and I loved being steps away from a 7/11. I did utilize the laundry room and appreciated the fact they were washer dryer combos. (Although I wished before hand that they were 2 hr cycles) as I would have stated earlier. This place will definitely be on my list for my next trip to Japan. Highly Recommended!!

8

Lai Hang

3 Apr 2024

·

Stayed 6 nights

如果能夠改善洗衣問題就最好，我住6天，第三天去洗衣等咗幾個小時（因為太小洗衣機）。到我洗完衣焗乾衫及毛巾後，發覺衣物很臭（好似完全沒有落洗衣液洗一樣）。

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6

Hiroshi

2 May 2025

·

Stayed 1 night

ホームページの駐車場の案内が不親切に感じました。更に着いてから電話で確認した際の応対も感じ悪かったです。

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10

Ryan

6 Mar 2024

·

Stayed 2 nights

We arrived in the evening around 8 p m and the staff was very accommodating. We arrived in a rent a car but couldn\'t park in there parking lot as we had a van but allowed us to park in the handicap spot, which was on thenfirst floor. Staff was very friendly an accommodating. Tons of restaurants in the area. For the price , you can\'t go wrong as we were able to book one night for $25. All we needed was a bed, roof, hot shower, and access to the train statiom and this spot was perfect! Last, We put the "don\'t disturb sign" on our door yet, they still left clean towels and new slippers at the front door for us. five star plus for sure!! Thank you again for accomodating us!!

8

Risa

12 Jun 2025

·

Stayed 1 night

駅からもイベント会場からも程よく近くて便利でした。コインランドリーを使用する身としては、もう少し台数があれば助かります。

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10

Liwen

27 Oct 2024

·

Stayed 7 nights

Good value for price! Close to Shin-Yokohama station with a convenience store and restaurants nearby. Room cleaned daily, with washing machines/dryers and water dispenser available on lower floor. Hotel has a restaurant though we did not get a chance to try it.

10

shari

9 Mar 2024

·

Stayed 1 night

The hotel had elevator parking, which made it very convenient. The front desk gentleman also spoke excellent English, and was very friendly. The hotel has many dining options within a couple blocks and a Lawton’s and small supermarket/minimart within a block. Nice area, safe, well lit. Fine for women. The rooms are small, probably catering to the business crowd but it was clean and comfortable and such a good price! We only stayed one night so did not eat there. Would definitely recommend it.

8

Denise

6 Apr 2024

·

Stayed 4 nights

Very clean. Handy to everything. Would have been nice to have another english speaking channel except for CNN repeats.

6

MINAMI

13 Jan 2025

·

Stayed 2 nights

新横浜周辺に用事があり2泊しました。車で行きましたが駐車台数は限られており鉄道利用が前提のホテルです。宿のすぐ近くにウェルシア系ドラッグストア、イオンのミニスーパーがあるので日用品や飲料食料品も日常価格で調達出来ました。新横浜駅周辺はものすごくホテルが多いですがここは買い出しの便利さでアドバンテージがあるかと思います。

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8

FRANCISCA

5 Oct 2024

·

Stayed 1 night

Great Staff, friendly and helpful (although very limited English. Very clean, very close to train station, excellent breakfast food.Very convenient money exchange machine in lobby. The only thinking would suggest is to offer better TV entertainment available in other lenguajes. It was frustrating getting to hotel and not Been able to watch tv cause we couldn’t understand anything. Only 1 channels in English and it was News that repeated over and over. Other than that great place to rest.

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Cleanliness

Many reviews praise overall cleanliness, but recurring issues include slow or poor bathroom drainage, occasional sewer odors, and stray hairs or dust; a few noted minor maintenance lapses.

Related guest reviews

8

mizue

15 Oct 2023

·

Stayed 1 night

水回りに付着していた、髪の毛が気になりました

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10

Correy

19 Nov 2025

·

Stayed 10 nights

Rooms was kept very clean

6

Moeko

21 May 2024

·

Stayed 1 night

バスルームがすごくカビ臭くて残念でした。浴槽に髪の毛が付いていたのも残念です。全体的に埃っぽさも感じました。空気洗浄機があったので耐えられました。それ以外のリネンや設備等は問題なかったです。

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10

Valentino

29 Oct 2025

·

Stayed 1 night

Check in was easy. The hotel was quiet and very clean. A 10 minute walk from Shin-Yokohama Station.

8

okamoto

1 Oct 2023

·

Stayed 1 night

とても綺麗なお部屋でした！気になったのは、トイレを流した時の下水の匂いと、洗面所の水が詰まっているのか流れにくかった事と、バスタブの排水溝部分に黒カビが生えていた点が気になりましたが、それを除けば快適に過ごせましたし、ゆっくりと睡眠をとることができました。

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10

Randy

16 Nov 2024

·

Stayed 2 nights

Conveniently located near train station. Very clean overall.

8

Richard

16 Nov 2023

·

Stayed 5 nights

Excellent hotel with excellent service. Small room but worked well for me. Only complaint was sometimes bathroom had sewer smell. Not sure if drain issue or something else.

8

Yumi

31 Jul 2025

·

Stayed 1 night

荷物を預けるために、チェックイン時間よりも早く伺ったところ、客室の清掃が終わっているとのことで部屋に通してもらえました。とても暑くて少し具合が悪かったのでとても助かりました。その際もフロントの方がとても丁寧に対応してくだいました。ありがとうございました。１つ残念だったのは客室の清掃があまり行き届いていないところです。特に洗面所の排水が悪くてなかなか水が流れないうえに、下水の匂いが上がって来ていました。清掃面以外は本当に良かったです。また利用したいと思いました。

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4

??

5 Aug 2024

·

Stayed 1 night

ドライヤーのほこりや空気清浄機の汚れが気になりました。また、洗面台の排水溝から硫黄のような臭いがしました。2回目の利用はないと思います。

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8

TOSHITAKA

16 Sept 2025

·

Stayed 1 night

暑い外から部屋に入るとエアコンがしっかりと冷やしていて心地よい。全体的に清潔で文句なし。ただし２箇所気になりました。テレビのリモコンがホコリだらけで、触る気になれなかった。浴室の手すりと壁との繋ぎ目からサビが流れ落ちていて残念だった。

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Rooms

Rooms are compact but functional with comfortable beds and sensible layouts; some guests found certain rooms more spacious than expected for a business hotel.

Related guest reviews

10

ZHI

11 May 2025

·

Stayed 1 night

部屋が広くて、すごく綺麗です。また泊まりたいと思いました。

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8

Ken

26 Aug 2025

·

Stayed 5 nights

Good access from shin yokohama station if you're using shinkansen. Many choices to dine n shopping. Small room but clean. Good bed.

10

Gabriel

2 Jun 2025

·

Stayed 1 night

Vergleichsweise großes und sauberes Einzelzimmer mit guter Ausstattung. Der Aufenthalt hat die Erwartungen erfüllt.

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10

akio

6 Dec 2025

·

Stayed 1 night

ベッドも広く、枕が2種類ありよく眠れました。

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10

Takuya

4 Dec 2024

·

Stayed 3 nights

新しいホテル、清潔感がある。部屋は狭いが必要十分。次回も利用したい。

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10

Yefim

6 Jan 2025

·

Stayed 3 nights

Room is small but location is nice. Walkable with a lot of stores and restaurants. Close to the metro.

10

john

3 Dec 2023

·

Cozy room

10

Sayuri

29 Jun 2025

·

Stayed 1 night

2人で利用しました。価格も立地条件、お部屋も広く快適に過ごせました。

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8

Marissa

30 Apr 2025

·

Stayed 1 night

Good location. Comfy beds

10

Veronica

26 Oct 2023

·

Stayed 1 night

Great hotel with comfortable beds.

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Service

Staff are frequently described as friendly, polite, and helpful, accommodating luggage holds and late or early needs; however, a few guests cited disappointing interactions or unclear early check-in charges.

Related guest reviews

8

Yorihide

26 Jan 2026

·

Stayed 1 night

フロントが丁寧

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10

Emiko

6 Nov 2024

·

Stayed 1 night

駅近で利便性が高く、部屋もきれいでした。こちらの都合でチェックイン時刻がかなり遅くなる旨の連絡を入れた際も丁寧に対応いただきました。チェックイン前に荷物を預かっていただくのは身軽に行動できるのでありがたいです。ありがとうございました。

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8

eika

6 Dec 2022

·

Stayed 1 night

人手不足なのか、あまり良い対応とは言えませんでした。こんなものだと納得しています。

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8

Joanna

21 Aug 2025

·

Stayed 2 nights

Staffs are nice and helpful.

10

Kenneth

19 Sept 2024

·

Stayed 5 nights

The staff was very eager to provide excellent service. They went above and beyond to help us in every way.

8

Nobuyuki

30 Oct 2025

·

Stayed 3 nights

新横浜駅からすごく近いので便利でした。　フロント・スタッフが親切で気軽で心地良かったです。

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6

Hiroshi

2 May 2025

·

Stayed 1 night

ホームページの駐車場の案内が不親切に感じました。更に着いてから電話で確認した際の応対も感じ悪かったです。

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4

Hiroshi

24 Nov 2025

·

Stayed 1 night

40分前到着、早く到着したのでアーリーチェックインインですと2000円の請求あり。あと30分程度時間を潰してから帰ってくれば別料金はかからないなどの説明があっても良いのでは？サービス業の根本がわかっていない印象を受けたが、面倒なので何も言わなかった

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10

Bernard

7 Nov 2025

·

Stayed 5 nights

Great staff, clean rooms and very helpful when needing to hold luggage after we checked out.

10

Michael

9 Jun 2025

·

Stayed 4 nights

This is BY-FAR my favorite place to stay when in Japan. I have stayed here 4 times, and always the same level of excellence. The location, service and comfort are a welcome attribute for this Hotel. We even had an issue where we needed extra days added, and the manager went above an beyond to accomodate. HIGHLY RECOMMEND!

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Location

Widely praised for being a short walk from Shin-Yokohama Station with easy access to shinkansen, Yokohama Arena, Nissan Stadium, and many restaurants, convenience stores, and the Ramen Museum. A few found directions from the station confusing or certain venues a bit farther.

Related guest reviews

8

Junko

24 May 2023

·

Stayed 1 night

ホテルの問題というよりは新横浜駅の構造の問題だが、駅からの行き方がわかりづらかった。駅から階段を登って歩道橋を使って行くということが、事前にわかっていなかったので、地上で右往左往、Googleマップには「まず歩道に出てください」と指示されるのみで戸惑った。結局、広場から交番方向に向かうとGoogleからの指示が出たので行くことが出来た。レストランは朝食利用のみとのことで昼には利用できなかった。こちらの確認不足であった。近くにスタバがあったので利用した。アメニティを1階で受け取らずに部屋に行ったので、寝る前に歯ブラシがなくて困った。シャワーキャップはアメニティには入っていないので、持参することをお勧めする。とてもリーズナブルに泊まれたのでよかった。次回からは便利に使えると思う。

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10

Valentino

29 Oct 2025

·

Stayed 1 night

Check in was easy. The hotel was quiet and very clean. A 10 minute walk from Shin-Yokohama Station.

8

Chi

27 Jan 2025

·

Stayed 1 night

Very close to the Shin-Yokohama train station

8

George

7 Aug 2024

·

Stayed 1 night

Strong value given the proximity to Shin Yokohama station. It was about a 10 min walk from the exit to the hotel.

10

Simon

18 Aug 2025

·

Stayed 4 nights

Close to Shinyokohama station and plenty of food options. No far from the Shinyokohama Ramen Museum.

8

Fung

5 Sept 2023

·

Stayed 1 night

鄰近拉麵博物館，附近便利店聚集。

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10

carla

23 Jan 2025

·

Stayed 1 night

Very close to metro station. Very well locat

10

MICHIYO

8 Aug 2025

·

Stayed 3 nights

ライブ会場は少し遠く感じたが、道一本で迷いようがなく、駅からも近くいつも初めてのホテルは迷うが全く迷わず行けました

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10

Michael

30 Apr 2025

·

Stayed 1 night

Close to the Shin-Yokohama station. I had an early trip scheduled the next morning, so the convenience of having so many choices of restaurants within walking distance was great.

10

KOVID

20 Oct 2025

·

Stayed 5 nights

Great stay, very convenient travel wise as it is close to the shinkansen station plus there is wide range of convenience stores and food options nearby. I would stay here again.

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Dining

Breakfast is generally good value and enjoyable, though some guests found the selection limited or repetitive.

Related guest reviews

10

Richard

16 Nov 2023

·

Stayed 1 night

Had a little confusion checking in but it was sorted quickly. The staff was friendly and patient. We had 12 of us on a business trip. the room was standard. Clean. Breakfast was decent for a Japanese hotel. Would stay again.

10

Kumiko

16 Jan 2025

·

Stayed 1 night

部屋はもちろん建物内部は清潔で清掃が行き届いており、安心して休めました。アメニティも揃っており不足はありませんでした。朝食ビュッフェも美味しくいただけましたし、スタッフの方々の対応も落ち着いていて良かったです。新横浜駅から徒歩数分の好立地なうえ、宿泊費が高騰する都心に比べると納得感のある料金帯でした。近くにまいばすけっとやコンビニ、飲食店もあり、便利です。

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8

Fenny

25 Nov 2024

·

Stayed 1 night

Reasonable price and breakfast was good

8

Joel

27 Feb 2026

·

Stayed 3 nights

Clean. Comfortable bed and decent bathroom. Nicely situated very close to ramen museum and the bus/train station. Seemingly okay breakfast for the price but I ended up not having it. Nothing special but for the price it's hard to come over anything better.

6

Roberta

24 Nov 2025

·

Stayed 1 night

Colazione molto scarsa

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10

HARUMI

12 Mar 2025

·

Stayed 1 night

部屋が広々していて、また加湿器等完備しており、有難かった。また、朝食が色々取り揃えてあり、満足しました😊

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10

Reiji

23 Jan 2025

·

Stayed 1 night

立地が良くて便利朝食も良い。

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10

william

25 Feb 2025

·

Stayed 4 nights

Great hotel location in Shin-Yokohama. Breakfast item is same daily during my stay. There are restaurants nearby and close to Shin-Yokohama train station. However, train ride to Tokyo takes about 50 mins and 15 mins to Yokohama area. If you want to save some money and don't mind the train ride time, I recommend this hotel.

10

Rachelle

31 Mar 2024

·

Our experience at BW Fino Shin Yokohama has been the best. This was our first Japan trip and they made everything easy. The staff is was super kind, accommodating and courteous. We gave the buffet a chance and it’s pretty good for the price. The best part is that they change the menu daily. This BW is perfectly located near Yokohama station, so it’s perfect if you want some good food to eat. We definitely enjoyed our stayed there and definitely will come back.

8

FRANCISCA

5 Oct 2024

·

Stayed 1 night

Great Staff, friendly and helpful (although very limited English. Very clean, very close to train station, excellent breakfast food.Very convenient money exchange machine in lobby. The only thinking would suggest is to offer better TV entertainment available in other lenguajes. It was frustrating getting to hotel and not Been able to watch tv cause we couldn’t understand anything. Only 1 channels in English and it was News that repeated over and over. Other than that great place to rest.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $67	2 $53	3 $46	4 $45	5 $55	6 $86	7 $172
8 $58	9 $48	10 $53	11 $80	12 $98	13 $69	14 $227
15 $73	16 $55	17 $55	18 $64	19 $80	20 $102	21
22 $356	23 $39	24 $50	25 $89	26 $52	27 $66	28 $200
29 $62	30 $38

Best Western Hotel Fino Shin-Yokohama

Prices for Best Western Hotel Fino Shin-Yokohama

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Twin Beds, Refrigerator

Executive Room, 2 Twin Beds, Refrigerator (With Sofabed)

Deluxe Room, 1 Twin Bed, Refrigerator

Standard Room, 1 Double Bed, Refrigerator

Guest reviews of Best Western Hotel Fino Shin-Yokohama

What guests think

No written reviews

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Hotel Fino Shin-Yokohama

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $183
25 $70	26 $84	27 $85	28 $98	29 $98	30 $98	31 $129