Is parking available at the hotel?

Yes, the hotel offers covered self-parking for JPY 1500 per night, which includes in/out privileges. No reservation is required.

What type of breakfast is offered and what are the costs?

The hotel offers a buffet breakfast at a cost of approximately JPY 2400 for adults and JPY 1200 for children.

What are the standard check-in and check-out times?

Check-in time is from 14:00, and check-out is until 11:00. Early check-in and late check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The hotel provides step-free entrances, elevators, and wheelchair-accessible facilities in public areas, including the registration desk and bathrooms.

Where is the hotel located in relation to key attractions?

The hotel is located in the Naka ward of Yokohama, just a short walk from Yokohama Chinatown (0.2 miles) and Yamashita Park (0.3 miles). It is also close to public transport options, including Kannai and Nihon-odori Stations.

Hotel JAL City Kannai Yokohama

Average nightly price at Hotel JAL City Kannai Yokohama by month, last 12 months (USD)
Month	Average price
January	US$76
February	US$84
March	US$101
April	US$113
May	US$108
June	US$82
July	US$79
August	US$78
September	US$97
October	US$99
November	US$108
December	US$103

What guests think

Across recent reviews, Hotel JAL City Kannai Yokohama is praised for its convenient, walkable location near Chinatown, Yamashita Park, and the cruise terminal, alongside generally friendly staff and good value for a short stay.

Cleanliness is generally acceptable, but multiple guests noted bathroom maintenance issues such as moldy shower curtains, stained fixtures, or lingering smells. Rooms range from compact to fairly spacious, with several comments about dated decor and firm pillows or mattresses that some found uncomfortable. Breakfast receives strong praise, frequently highlighted for quality and made-to-order items like mini burgers and seafood bowls, though seating can feel crowded at peak times. Better for sightseeing stopovers and cruise departures than for those seeking luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; parking is available but can feel tight or confusing to access, and there is no coin laundry.

Related guest reviews

10

takashi

11 Aug 2024

·

Stayed 1 night

中華街が近く地下鉄の駅も近く、交通の便が良く予め車の駐車も可能なので横浜に行く時は次回も利用を考えています

8

Masatsugu

17 Feb 2023

·

Stayed 1 night

液晶テレビの画面サイズがもう少し大きいとよい。ベッドに寝転んで視聴すると画面が遠かったので…。クルマは提携駐車場での入出庫となったがフロントの丁寧な説明で困ることはなかった。

10

MIWA

18 Feb 2023

·

Stayed 3 nights

駐車場利用を到着してから依頼したけど快く対応してくれた

4

Arcelmarie

13 Jan 2026

·

Stayed 1 night

There was parking which was nice. But on a weekday, with no view, on the lowest guest floor, i cannot justify the price. I guess we paid for the location. The hotel is walking distance to Chinatown and the Yamashita Park. For the room itself, I did not mind the was no view, but the toilet.. i had to clean it myself because i use it because there were pee stains. And the shower curtain smelled, which enters the room when the bathroom door is kept open. I don’t expect much from older hotels, but i think cleanliness is a must. I guess I’m just disappointed because I expected a lot from the brand.

4

Hiroko

8 Feb 2023

·

Stayed 2 nights

No coin laundry Dusty Bathtub was not installed appropriately (almost fall down when i sit on the rim of bathtub

8

Masaya

6 Jan 2023

·

Stayed 2 nights

立地は非常に便利な場所で、駐車場は共用の中華街パーキングでしたが問題無し。ホテル自体はロビーの対応もJALグループだけあり対応が良かった。中華街、山下公園、赤レンガ倉庫、地下鉄と近いため移動には何も困らなかった。

10

CHIZURU

20 Feb 2024

·

Stayed 1 night

駐車場の入口が少しわかりにくかったですが、お部屋はアップグレードしていただき、フロントの方もとても親切にしていただきました。

10

Ming

19 Mar 2023

·

Stayed 7 nights

Unfortunately no coin LAUNDRY Facility

8

Mei Yee Mimei

29 Oct 2025

·

Stayed 2 nights

酒店整體比較舊。最奇怪的是，只要一使用馬桶，就會傳出很大的流水聲，不過用完之後會慢慢靜下來。另外，職員說已經幫我升級了房間，但我查看後覺得和自己原本預訂的房型照片差不多，看不出有什麼分別，所以也不太確定是否真的有升級。酒店位置算方便，不過停車區域比較狹窄，上下行李時會有點擔心影響到後方車輛。

10

Brandon

17 Feb 2025

·

Stayed 4 nights

clean and relaxing hotel with plenty food options in walking distance. Wish parking was a little more convenient but overall great experience and will definitely stay again!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but recurring reports cite bathroom issues (moldy or smelly shower curtains, stained toilets, dust) and some age-related wear.

Related guest reviews

8

Andrew

15 May 2024

·

Stayed 1 night

As a whole, the hotel is quite clean, except for sticky floors.

10

Raymond

28 Feb 2026

·

Stayed 2 nights

Room was clean. Staff were courteous. Great location!

6

TOMOYA

4 Aug 2025

·

Stayed 2 nights

ゴミが多く清掃が行き届いてない

6

harada

28 Nov 2024

·

Stayed 3 nights

ユニットバスの排水溝の流れが悪い清掃がイマイチ

8

Chilly

20 Aug 2023

·

Stayed 2 nights

Floor cleaning needs to be improved

4

Arcelmarie

13 Jan 2026

·

Stayed 1 night

There was parking which was nice. But on a weekday, with no view, on the lowest guest floor, i cannot justify the price. I guess we paid for the location. The hotel is walking distance to Chinatown and the Yamashita Park. For the room itself, I did not mind the was no view, but the toilet.. i had to clean it myself because i use it because there were pee stains. And the shower curtain smelled, which enters the room when the bathroom door is kept open. I don’t expect much from older hotels, but i think cleanliness is a must. I guess I’m just disappointed because I expected a lot from the brand.

6

KEIKO

6 Sept 2025

·

Stayed 1 night

ある程度清潔で問題はないです。てすが、洗面所の水の水圧が低いこと、バスルームのタイルの目地やシャワーカーテンの黒カビが目立つこと、が気になりました。

6

Kazuko

1 Nov 2024

·

Stayed 1 night

４ヶ月前にもこちらにお世話になりましたが、その時は何も不満に感じることなく、朝食は美味しいし、バリエーションにとんでるな！ととても気持ち良く後にしたのですが、今回は、部屋の便器の内側が汚れていたのと、バスのシャワーヘッドがカビのようなもので汚れていました(思わずティッシュで拭き取りました) ルーム係の方も短時間で掃除、片付け等大変だと思いますが、定期的な備品のメンテナンスを徹底していただきたいです。

4

Yoshiyuki

9 Aug 2025

·

Stayed 1 night

施設が古いのか、部屋の所々が汚いテレビが小さい冷蔵庫が冷たくならない窓が汚い

2

Hiroki

15 Nov 2024

·

Stayed 1 night

基本的に掃除してない適当に拭いてあるだけ前の客の髪の毛が浴槽のカーテンに残ってるトイレ後にもゴミ絨毯にも細かいゴミが多数 JALの名前に騙されない方がいい

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally compact with some larger layouts; decor feels dated in places. Several guests found beds and pillows quite firm, with occasional A/C control or TV size frustrations.

Related guest reviews

8

Alan

18 Oct 2025

·

Stayed 2 nights

Overall, our stay was great. The only thing was that the room was extremely small. I guess that is the norm for other local properties, so its not a deal breaker.

6

Joo Meng

27 Mar 2023

·

Stayed 2 nights

Poor wifi😓😓😓

8

Jim

15 Sept 2025

·

Stayed 1 night

The price was real good. The only thing I have problem with the room is too small. Hardly walk with 2 person and luggagea in room.. also need luggage racks for the luggages.

6

KENTARO

9 Jun 2024

·

Stayed 1 night

設備は古め

8

Doug

15 Oct 2025

·

Stayed 3 nights

JAL City Kannai is a nice hotel with a very good breakfast. Premium location close to Yamashita park, China Town, baseball stadium, train station, bus routes, shopping street. Bad: hard bed and pillow, slightly showing its age, but overall quite good.

4

Yoshiyuki

9 Aug 2025

·

Stayed 1 night

施設が古いのか、部屋の所々が汚いテレビが小さい冷蔵庫が冷たくならない窓が汚い

8

Edward

1 Oct 2025

·

Stayed 1 night

Pillows and mattress were definitely not Western friendly. The mattress was flat and like a rock. The pillows were like pizza boxes. We had to ask for additional pillows which came as equally uncomfortable buckwheat filled pillows.

8

Teri

25 Nov 2025

·

Stayed 2 nights

Everything was Clean and enjoyable. Towels and facecloths were not as thick as other hotels we stayed at. We couldn’t decipher how to use the a/c so the room was very stuffy and we couldn’t ope. The windows.

2

Dave

16 May 2025

·

Stayed 1 night

Air conditioning was not working properly. We had a horrible night sleep. Staff were extremely attentive and jumped to fix the problem as soon as we brought it to their attention in the morning. If we stayed longer I think our rating would be much higher.

8

Patricia

24 Oct 2025

·

Stayed 2 nights

Great location to shopping areas and port area to our cruise. Property looks great but rooms were a bit dated.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly and helpful, assisting with requests and logistics. A few reviews mention slower responses or limited English.

Related guest reviews

10

Anthony

13 Jun 2025

·

Stayed 2 nights

The Customer service was stellar. We had left items at a previous hotel, and the JALCity Kannai Yokohama staff helped us to communicate with that hotel, and in the end, we got our items back. The Location is convenient for exploring Yokohama Chinatown.

6

EMI

24 Feb 2026

·

Stayed 1 night

フロントの女性が冷たい感じでした。お部屋はきれいです。

6

Emily Yuenchi

20 Oct 2024

·

Stayed 3 nights

It is a convenient location and the staff is helpful but the room is small and the staff only has limited English skill.

10

Miwa

9 Nov 2025

·

Stayed 1 night

I didn’t take breakfast option. The staff was nice and friendly, ready to help on anything. Very comfortable and good location.

2

taiyaokun

3 Oct 2024

·

Stayed 1 night

The staff is slow to deal with problems and accept orders. A simple online reservation takes 40 minutes to confirm, and it doesn't ask questions about cleaning the room. Will enter the room directly without permission. Is a group of people who can't understand! This is strange.

10

YOKO

19 Nov 2024

·

Stayed 1 night

フロントの人も感じ良く親切

10

Paul

10 Apr 2023

·

We only stayed on night before our cruise and have to say the hotel was amazing. Not because it was super fancy, but the rooms were super clean and the staff were absolutely fantastic, especially the man in the front desk who told me he spent sometime in Canterbury a few years ago. A credit to JAL hotels.

6

NAOKI

3 Mar 2025

·

Stayed 10 nights

スタッフの対応が良かった。

10

Luis

1 Aug 2025

·

Stayed 2 nights

Hotel located close and walkable distance to the cruise terminal . (10 min walk ) . Clean and comfortable. Staff was great and helped me with some documents that needed to be print . Breakfast on site and there is a 7 eleven close to it . Chinatown 5 min walk . Will recommend!

10

Suk

16 May 2025

·

Stayed 2 nights

Great hotel and the location is perfect. We took the bus from Haneda Airport and the Osanbashi bus stop is less than 10mins walk to hotel. The hotel is 5 mins walk from Chinatown and 10 mins walk to the cruise terminal. Staff was friendly and we asked for a quiet room as we were so tired after our 14 hours flight. We were given room 816, which was nice and quiet, and away from the lifts. The room was nice and clean, and came with plenty of complimentary toiletries and bathroom essentials. We stayed for two nights before our cruise and it was perfect. We will definitely stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent, walkable base near Chinatown, parks, the cruise terminal, and public transport; many also found the surroundings quiet despite the central area.

Related guest reviews

10

Diane

8 Nov 2025

·

Stayed 2 nights

Bon petit déjeûner, tout près du quartier chinois et de celui de Motomachi. Près des transport publics.

10

Hidetoshi

15 Sept 2025

·

Stayed 3 nights

ロケーション最高

10

Shuji

15 Oct 2025

·

Stayed 3 nights

Fairly large room for Japanese standards. Comfortable and clean. Near trains and Chinatown.

10

Richard

26 Sept 2025

·

Stayed 1 night

Good location for the port and easy access to public transport

10

Irene

27 Nov 2024

·

Stayed 2 nights

JAL city was conveniently located near the Minatomirai station, Chinatown, Redbrick Warehouse and Yamashiro Park.

8

Yasushi

17 Oct 2025

·

Stayed 2 nights

地下鉄の最寄駅から近くて非常に便利。中華街にも非常に近くて食事に困ることはなかった。部屋がもう少し広いと完璧でした。

10

Guy

8 Sept 2025

·

Stayed 4 nights

My wife and I stayed at the hotel for 4 nights before taking a cruise. For us, the best thing about this hotel was how close it was to both the Nihon-Odori train station and the Osanbashi cruise terminal. It was also located on a side street, so there was no traffic noise. Would happily stay there again.

8

Doug

15 Oct 2025

·

Stayed 3 nights

JAL City Kannai is a nice hotel with a very good breakfast. Premium location close to Yamashita park, China Town, baseball stadium, train station, bus routes, shopping street. Bad: hard bed and pillow, slightly showing its age, but overall quite good.

10

Luis

1 Aug 2025

·

Stayed 2 nights

Hotel located close and walkable distance to the cruise terminal . (10 min walk ) . Clean and comfortable. Staff was great and helped me with some documents that needed to be print . Breakfast on site and there is a 7 eleven close to it . Chinatown 5 min walk . Will recommend!

10

Suk

16 May 2025

·

Stayed 2 nights

Great hotel and the location is perfect. We took the bus from Haneda Airport and the Osanbashi bus stop is less than 10mins walk to hotel. The hotel is 5 mins walk from Chinatown and 10 mins walk to the cruise terminal. Staff was friendly and we asked for a quiet room as we were so tired after our 14 hours flight. We were given room 816, which was nice and quiet, and away from the lifts. The room was nice and clean, and came with plenty of complimentary toiletries and bathroom essentials. We stayed for two nights before our cruise and it was perfect. We will definitely stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and cooked-to-order items like burgers and seafood bowls. Occasional complaints mention crowding or limited variety at busy times.

Related guest reviews

10

Kudo

2 Jan 2026

·

Stayed 1 night

朝食が美味しかった。ひとつひとつの料理が美味ししく、丁寧に作られている事がわかる、品数もそれなりで満足でした。

10

Nathan

1 Nov 2025

·

Stayed 2 nights

Generally very nice and clean, hotel breakfast was great.

10

Yumi

10 Jun 2025

·

Stayed 1 night

駅から近く、中華街へも歩いてすぐです。フロントのスタッフさんも丁寧な対応でした。朝食ブュッフェの海鮮丼とカレーがとても美味しかったです。部屋も広々していて快適に過ごせました。

8

Takeshi

25 Dec 2025

·

Stayed 2 nights

朝食部屋がもう少し広ければ言うこと無しでした！

8

Yutaka

24 Sept 2025

·

Stayed 1 night

8:00に朝食会場に行ったら混雑で15分くらい待たされました。朝食会場に混雑状況をリアルタイムで知らせてほしい。

10

Masayoshi

18 Aug 2025

·

Stayed 1 night

Excellent buffet breakfast!!!

10

yoshihisa

6 Jan 2026

·

Stayed 3 nights

料理朝食が朝からハンバーガーを作ってくれるのが美味しかったです。横浜ならではのニラ饅頭を使っていてよかったです。

10

Wai

19 Apr 2025

·

Stayed 1 night

We stayed one night here before the curise next day. The location is very safe, quiet and walkable to everywhere (chinatown, Yamashita park and the cruise terminal). Breakfast was amazing and lots of choices. We even had cooked-to- order slider size burger, sushi bowl, fresh fruits and lots more. We will definity stay here the next time when we return to Yokohama.

10

KODERA

24 Jul 2025

·

Stayed 1 night

朝食が良かった。ブッフェでしたが、鉄板でパテを焼いてビーフバーガーを作ってくれたり、海鮮丼をその場で作ってくれるサービスもあって満足でした。

8

Roy

10 Aug 2025

·

Stayed 1 night

Staff was great breakfast was great close to China town plenty of shopping and restaurants. Hotel itself was a bit dated needs an update on the carpets and such.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $67	3 $55	4 $61	5 $111	6 $165	7 $259
8 $92	9 $96	10 $70	11 $137	12 $135	13 $126	14 $202
15 $60	16 $67	17 $73	18 $114	19 $166	20 $187	21 $434
22 $404	23 $77	24 $125	25 $112	26 $68	27 $87	28 $260
29 $114	30 $48

Hotel JAL City Kannai Yokohama

Prices for Hotel JAL City Kannai Yokohama

Monthly average prices

About this property

Location

Room options

Superior Twin Room

Comfort Superior Twin Room

Comfort Double Room

Double Room

Single Room

Comfort Twin Room

Twin Room

Comfort Single Room

Guest reviews of Hotel JAL City Kannai Yokohama

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel JAL City Kannai Yokohama

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $76	22 $141	23 $161	24 $270
25	26 $48	27 $127	28 $121	29 $202	30 $141	31 $288