Hôtel l'Empress

Name: Hôtel l'Empress
Address: 360 Montée Industrielle-et-Commerciale, Rimouski, Canada, Rimouski, Quebec, Canada
Rating: 7.78

"Clean beds"

"Lovely beds"

"Convenient location"

"Great on-site restaurant"

"Staff provided great service"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features a banquet hall and a vending machine.

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Guest reviews

7.8

Good

Based on 1,003 verified reviews

Who stays here?

Business

30%

Couple

22%

Family

32%

Group

14%

What guests think

AI-generated summary based on recent guest reviews

Travellers describe Hôtel l'Empress as a clean, convenient stop near highways and shopping, with comfortable beds and straightforward rooms, but recurring remarks note small room sizes, traffic and hallway noise, dated furnishings in places, and uneven bathroom upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Christian

Dec 8, 2025

·

Stayed 1 night

Was met by a very rude associate. We were early and asked if we could access our room. She rudely told us check in was at 4 and our room was not ready. We asked if we could maybe have a different room. She said they were not obligated to give us a room before 4 pm. She was ready for an argument even if that is not what we wanted. We sat in our vehicle to figure out what to do, I need the washroom so went back in. I had just entered and she came up to the counter and said "YES MADAME!!!" as if I was coming in to argue. I asked if there was a washroom I could use. She felt pretty stupid for acting that way and got all friendly when she realized we were not looking to argue with her. Lucky for her we are nice people. Anyway despite it being in a great shopping district, we will not be going back. Room was nice though. Hallway and stairs are pretty outdated.

8

Sonia

Nov 29, 2025

·

Stayed 5 nights

The room as well as the bathroom were really nice and clean, the staff was professional and efficient. The parking is kind of small which could have been an issue but overall I was satisfied fo my stay.

8

Ronald

Nov 24, 2025

·

Stayed 2 nights

Big room

8

luc

Nov 22, 2025

·

Stayed 1 night

The hide a bed was brutal, they need to upgrade their mattresses!! Very uncomfortable!!

10

Josée

Nov 19, 2025

·

Stayed 1 night

good

360 Montée Industrielle-et-Commerciale, Rimouski, Canada

Location

In the heart of Rimouski, Hôtel L'Empress is within a 5-minute drive of University of Quebec at Rimouski and Rimouski Regional Hospital. This hotel is 2.5 mi (4.1 km) from Musée Régional de Rimouski and 2.6 mi (4.2 km) from The Lamontagne House.

University of Quebec at Rimouski(0.7 miles)

Carrefour Rimouski(1 miles)

Saint Lawrence River(1.6 miles)

Rimouski - Forestville Ferry(1.8 miles)

Cegep de Rimouski(1.9 miles)

Rimouski Regional Museum(2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 03:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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