Moon Palace The Grand Cancun All Inclusive
From
634 US$
/nat
Vælg datoer for at se priser og tilgængelighed
From
634 US$
/nat
Om dette overnatningssted
Lad dig forkæle med massage, kropsbehandlinger og ansigtsbehandlinger på stedet. Få lidt motion med en runde golf, eller nyd en doven dag på den private strand. Dette overnatningssted i art deco-stil tilbyder desuden gratis trådløs internet...
Faciliteter
Lad dig forkæle med massage, kropsbehandlinger og ansigtsbehandlinger på stedet. Få lidt motion med en runde golf, eller nyd en doven dag på den private strand. Dette overnatningssted i art deco-stil tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og spillehal/spillerum.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til en computerstation, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Cancún? På dette overnatningssted er der et område på 3031 kvadratmeter til rådighed, bestående af konferencelokaler og 10 mødelokaler. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt), og gratis parkeringsservice findes desuden på stedet.
Spisning
Få en bid mad på JC Steakhouse, som er en af 12 restauranter på dette overnatningssted. Du kan også blive på værelset og nyde godt af roomservice døgnet rundt eller hente en snack på stedets kaffebar/café. Når du har brug for en forfriskende drink, kan du besøge strandbaren, de 9 barer/lounger eller de 5 barer i poolen. Gratis komplet morgenmad serveres dagligt fra kl. 07.00 til kl. 11.00.
Værelser
Forkæl dig selv med et ophold i et af de 1304 værelser, der indeholder indendørs private boblebade og smart-tv. Værelserne har privat balkon med møbler. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Faciliteter inkluderer pengeskabe med plads til bærbar computer og skriveborde, samt telefoner med gratis internationale opkald.
Lokation
Med et ophold ved Moon Palace The Grand Cancun - All-inclusive i Cancún er du kun 15 minutters gang fra Moon Palace Golfklub og Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark. Dette overnatningssted med alt inklusive ligger 19,1 km fra Delfines-stranden og 24,9 km fra La Isla Butikscenter.
I nærheden
Moon Palace Golfklub(0.6 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark(0.6 mil)
Arrecife de Puerto Morelos Nationalpark(0.6 mil)
Grand Outlet Riviera Maya(2.2 mil)
Xoximilco(2.3 mil)
El Tinto Golf Course(3.3 mil)
Playa Coral(7.8 mil)
Riviera Cancun Golf Resort(8.7 mil)
Parroquia de Cristo Resucitado(9.1 mil)
Petempich-bugten(9.4 mil)
Delfines-stranden(11.8 mil)
Puerto Morelos Strand(12 mil)
Pabellón Cumbres Indkøbscenter(12.1 mil)
Jungle Spa(12.2 mil)
Monumento Ruta de los Cenotes(12.3 mil)
Den foretrukne lufthavn for Moon Palace The Grand Cancun - All-inclusive er Cancun, Quintana Roo (CUN-Cancun Intl.)(7.2 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Lokation
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Cancún, Benito Juárez, Quintana Roo, Mexico
Moon Palace Golfklub (0.6 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark (0.6 mil)
Arrecife de Puerto Morelos Nationalpark (0.6 mil)
Grand Outlet Riviera Maya (2.2 mil)
Xoximilco (2.3 mil)
El Tinto Golf Course (3.3 mil)
Værelsesmuligheder
12
Grand Villa Pool Four Bedroom
Værelsesoplysninger
3× Ekstra Store Dobbeltsenge
og 2 Dobbeltsenge
AltanKlimaanlægWi-Fi (Gratis)KaffemaskineIndendørs privat spabadPrivat spabad
10
Grand Swim Up Suite Garden View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenge
Sover 4
850 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
9
Grand Family Suite Garden View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Dobbeltsenge
Sover 6
1658 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelseIndendørs privat spabadPrivat spabad
7
Grand-værelse
Værelsesoplysninger
2 Dobbeltsenge
1 Ekstra Stor Dobbeltseng
Sover 4
828 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
8
Grand Governor Suite - King Size Bed
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 4
1625 ft²
AltanKlimaanlægWi-Fi (Gratis)Krybbe(r) (gratis)Indendørs privat spabadPrivat spabad
8
Grand Presidential Suite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Dobbeltsenge
Sover 6
2497 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
6
Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenge
Sover 4
828 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)Indendørs privat spabadPrivat spabad
6
Grand Villa Sunset View Three Bedroom
Værelsesoplysninger
2 Ekstra Store Dobbeltsenge
og 2 Dobbeltsenge
Sover 8
AltanKlimaanlægWi-Fi (Gratis)KaffemaskineIndendørs privat spabadPrivat spabad
5
Grand Villa Sunset View Four Bedroom
Værelsesoplysninger
3× Ekstra Store Dobbeltsenge
og 2 Dobbeltsenge
AltanKlimaanlægWi-Fi (Gratis)KaffemaskineIndendørs privat spabadPrivat spabad
4
Grand Villa Four Bedroom
Værelsesoplysninger
3× Ekstra Store Dobbeltsenge
og 2 Dobbeltsenge
AltanKlimaanlægWi-Fi (Gratis)KaffemaskineIndendørs privat spabadPrivat spabad
7
Grand Honeymoon Suite - King Size Bed
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
829 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelseIndendørs privat spabadPrivat spabad
16
Grand Villa Pool Three Bedroom
Værelsesoplysninger
2 Ekstra Store Dobbeltsenge
og 2 Dobbeltsenge
Sover 8
AltanKlimaanlægWi-Fi (Gratis)KaffemaskineIndendørs privat spabadPrivat spabad
5
Grand Villa Three Bedroom
Værelsesoplysninger
2 Ekstra Store Dobbeltsenge
og 2 Dobbeltsenge
AltanKlimaanlægWi-Fi (Gratis)KaffemaskineIndendørs privat spabadPrivat spabad
Gæsteanmeldelser af Moon Palace The Grand Cancun All Inclusive
8
God
Baseret på 2.148 verificerede anmeldelser
Hvem overnatter her?
Familie
100%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Moon Palace The Grand Cancun All Inclusive beskriver rejsende et stort familievenligt resort med omfattende pools, et vandland, børnefaciliteter, venlig service og varieret mad, men også ulemper såsom påtrængende salg af medlemskaber, logistiske udfordringer og en skuffende strand.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Moon Palace The Grand Cancun All Inclusive beskriver rejsende et stort familievenligt resort med omfattende pools, et vandland, børnefaciliteter, venlig service og varieret mad, men også ulemper såsom påtrængende salg af medlemskaber, logistiske udfordringer og en skuffende strand.
Familier fremhæver vandlandet, legeværelserne, de daglige shows og de mange pools som fremragende faciliteter, og flere roser spaen. Madudvalget er stort, men kvaliteten er ujævn – der er nogle fremragende restauranter, men buffeter eller drikkevarer kan være gennemsnitlige; bordreservationer og ventetid er almindelige. Værelserne er generelt rummelige, selvom der rapporteres om vedligeholdelsesproblemer og lejlighedsvis lugt eller skadedyr i nogle bygninger. Forvent et aktivt ophold, der er fantastisk for familier, der prioriterer sjov på stedet over tid på stranden.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Stort resort med mange pools, et stort vandland, børneklubber/legeværelser, shows og en velrenommeret spa; intern golfbiltransport hjælper, men kan medføre ventetid. Appen letter bookinger, men nogle finder størrelsen udmattende.
Relaterede gæsteanmeldelser
10
Roksana
13. aug. 2025
·
Overnattede 5 nætter
Beautiful resort with top not amenities and a lot of kid friendly activities. Convenient transportation around the hotel and wonderful staff.
Beautiful resort with top not amenities and a lot of kid friendly activities. Convenient transportation around the hotel and wonderful staff.
10
John
10. okt. 2025
·
Overnattede 5 nætter
The staff and facilities were great at the Moon palace the Grand. We had great events at dinners including a blue fin tuna carving at a sushi restaurant, a Mexican fiesta at the cantina and a circus performance at their kids restaurant.
The staff and facilities were great at the Moon palace the Grand. We had great events at dinners including a blue fin tuna carving at a sushi restaurant, a Mexican fiesta at the cantina and a circus performance at their kids restaurant.
10
Andrew
9. nov. 2025
·
Overnattede 8 nætter
Amazing resort. Clean room, shuttles were always available. Room service was incredible. Staff went above and beyond. Pools were always accessible. Was hard to accommodate large groups, had to sit at different tables. A little pushy on selling the future stay at the beginning and end.
Amazing resort. Clean room, shuttles were always available. Room service was incredible. Staff went above and beyond. Pools were always accessible. Was hard to accommodate large groups, had to sit at different tables. A little pushy on selling the future stay at the beginning and end.
10
Maria
17. maj 2025
·
Overnattede 4 nætter
Everything was great! Really good food and many options to choose from. No issues with reservations for dinner, plenty of options. App works great. Plenty of amenities for kids and adults. The Spa is the best one I have seen. The water park, playroom and shows were amazing. We had a blast and we can’t wait to be back!
Everything was great! Really good food and many options to choose from. No issues with reservations for dinner, plenty of options. App works great. Plenty of amenities for kids and adults. The Spa is the best one I have seen. The water park, playroom and shows were amazing. We had a blast and we can’t wait to be back!
10
Chen
24. feb. 2025
·
Overnattede 5 nætter
great for families with kids. a lot to do on site. a lot of dining options but need to use their app to book reservations in advance or else you wont get a table for dinner. the grand buffet is always available as back up option if you didn't a spot in restaurant for dinner. all the staff are very nice and friendly. very close to airport too.
great for families with kids. a lot to do on site. a lot of dining options but need to use their app to book reservations in advance or else you wont get a table for dinner. the grand buffet is always available as back up option if you didn't a spot in restaurant for dinner. all the staff are very nice and friendly. very close to airport too.
8
Steven
28. maj 2025
·
Overnattede 5 nætter
Water park was great especially families with kids where there was always something to do. Even later in the evening there was bowling and wired arcade lounge daily shows etc.
Water park was great especially families with kids where there was always something to do. Even later in the evening there was bowling and wired arcade lounge daily shows etc.
10
Jeremy
27. nov. 2025
·
Overnattede 7 nætter
It was an amazing time for us and our 5 and 7 year old. The Activity Staff at both the Fun and Kids pool were nothing short of amazing. Shout to to Tony, Benji, Luigi, Job and the rest of the team.
It was an amazing time for us and our 5 and 7 year old. The Activity Staff at both the Fun and Kids pool were nothing short of amazing. Shout to to Tony, Benji, Luigi, Job and the rest of the team.
10
Jillian Leigh
22. nov. 2025
·
Overnattede 10 nætter
Their app works great, staff were almost exclusively awesome, and the food was good. Our daughter loved the kids club (she is 4.5) which made going to dinner with my husband easy. Minor annoyances on occasion (yes the resort credits feel like a scam, but I did get a lovely spa experience with just $46 owing). Drinks are great, wine is actually good, loved it. Chairs by the pools were easy to come by. Yes, there is a lot of walking, but we’re mobile and could use the exercise from all the food! My only knock is the lobby area isn’t the prettiest place I’ve been. It’s not open air and feels like a Vegas hotel. The grounds make up for it though.
Their app works great, staff were almost exclusively awesome, and the food was good. Our daughter loved the kids club (she is 4.5) which made going to dinner with my husband easy. Minor annoyances on occasion (yes the resort credits feel like a scam, but I did get a lovely spa experience with just $46 owing). Drinks are great, wine is actually good, loved it. Chairs by the pools were easy to come by. Yes, there is a lot of walking, but we’re mobile and could use the exercise from all the food! My only knock is the lobby area isn’t the prettiest place I’ve been. It’s not open air and feels like a Vegas hotel. The grounds make up for it though.
10
Zalika
1. jul. 2025
·
Overnattede 7 nætter
Love this property. Stayed with husband and 2 young kids. There is something for everyone. The facilities are top tier and well kept. We will be returning!! 5 stars!
Love this property. Stayed with husband and 2 young kids. There is something for everyone. The facilities are top tier and well kept. We will be returning!! 5 stars!
10
Vikram
22. feb. 2025
·
Overnattede 5 nætter
Amazing Stay with Family! Every part of the hotel, its staff and all the facilities were what you’d expect from a luxurious resort like this one. Many restaurants choices at The Grand and nearby hotels to choose from. Kids had multiple swimming pools to choose. All in all a great family spot!
Amazing Stay with Family! Every part of the hotel, its staff and all the facilities were what you’d expect from a luxurious resort like this one. Many restaurants choices at The Grand and nearby hotels to choose from. Kids had multiple swimming pools to choose. All in all a great family spot!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange gæster finder værelser og område rene. Der rapporteres dog gentagne gange om skadedyr (kakerlakker eller myrer), fugt eller lugt og lejlighedsvis beskidte pools eller ustabil genopfyldning.
Relaterede gæsteanmeldelser
10
Shilpi
2. nov. 2025
·
Overnattede 3 nætter
Clean room , staff amenities everything is so good
Clean room , staff amenities everything is so good
4
Ning
19. nov. 2025
·
Overnattede 7 nætter
We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.
We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.
2
Danhong
27. jun. 2025
·
Overnattede 4 nætter
Dirty and ants in the room anywhere
Dirty and ants in the room anywhere
10
OREN
5. sep. 2025
·
Overnattede 7 nætter
An absolutely wonderful experience from start to finish. The resort is beautiful, very well-maintained, and offers everything you need for a relaxing stay. The rooms are comfortable and spotless, the food is excellent with plenty of variety, and the staff is attentive and professional. The atmosphere is calm and welcoming, making it easy to unwind and enjoy every moment. Highly recommend this resort for anyone looking for comfort, quality, and great service.
An absolutely wonderful experience from start to finish. The resort is beautiful, very well-maintained, and offers everything you need for a relaxing stay. The rooms are comfortable and spotless, the food is excellent with plenty of variety, and the staff is attentive and professional. The atmosphere is calm and welcoming, making it easy to unwind and enjoy every moment. Highly recommend this resort for anyone looking for comfort, quality, and great service.
10
thomas
6. sep. 2025
·
Overnattede 6 nætter
Mis à part la propriété de certaines piscines, l'endroit est parfait
Mis à part la propriété de certaines piscines, l'endroit est parfait
2
Qingsong
27. dec. 2025
·
Overnattede 5 nætter
Room service is below average. Room not made up timely. Sometime fogot to put new towels. Found a cockroach. Food is also below average. Not that many protein options. Service is also bad. For buffet you still need to wait every time with wide empty space. Very often short of plates. Hotel layout is horrible. Spread out long building with a lot of walking. Golf cart transportation is great though. The place is so big and guests are scattered so you don’t feel the resort vibe. Some shows are good. Beach is not good either. Very narrow without any activities. After you check out, a lot of sales will try to sell membership to you. They should put those people to do real work and improve service quality. If you are the first time coming to Cancun, it might seem ok for you. We have been there for more than 10 times, and this is the worst.
Room service is below average. Room not made up timely. Sometime fogot to put new towels. Found a cockroach. Food is also below average. Not that many protein options. Service is also bad. For buffet you still need to wait every time with wide empty space. Very often short of plates. Hotel layout is horrible. Spread out long building with a lot of walking. Golf cart transportation is great though. The place is so big and guests are scattered so you don’t feel the resort vibe. Some shows are good. Beach is not good either. Very narrow without any activities. After you check out, a lot of sales will try to sell membership to you. They should put those people to do real work and improve service quality. If you are the first time coming to Cancun, it might seem ok for you. We have been there for more than 10 times, and this is the worst.
4
Whitney
31. maj 2025
·
Overnattede 5 nætter
The food was decent, kid activities were nice. Poor customer service. Air conditioning was not working properly. Rooms are outdated. Very humid. Could not sleep because sheets were damp😩
The food was decent, kid activities were nice. Poor customer service. Air conditioning was not working properly. Rooms are outdated. Very humid. Could not sleep because sheets were damp😩
10
Jeffrey Clarence
31. okt. 2025
·
Overnattede 4 nætter
Clean rooms! Staff was amazing. Food was excellent.
Clean rooms! Staff was amazing. Food was excellent.
6
SHAISHAV
26. aug. 2025
·
Overnattede 4 nætter
The check-in was great, when in the room we noticed there was a cockroach in the bathroom and a live lizard crawling on the wall. When notified the front desk about it, they replied lizard is ok but the cockroach is gross. I was amazed by this response. They eventually sprayed my room since changing the room would have left us without a place for few hrs as per the front desk person. We asked for extra bed which arrived after 4-5 hrs and multiple phone calls.
The check-in was great, when in the room we noticed there was a cockroach in the bathroom and a live lizard crawling on the wall. When notified the front desk about it, they replied lizard is ok but the cockroach is gross. I was amazed by this response. They eventually sprayed my room since changing the room would have left us without a place for few hrs as per the front desk person. We asked for extra bed which arrived after 4-5 hrs and multiple phone calls.
6
Blanca
12. okt. 2025
·
Overnattede 3 nætter
Amazing amenities lots to do food and drinks delicious. Pools dirty and dated need maintenance, room halls dirty unattended mattresses and towels on the floor. We upgraded to a ocean view and ended up on a room where pillows and mattresses smell bad. They offered pillow mist and humidifier that help with the smell but not enough. Beach full of sea weed but I don’t blame that on the hotel. Overall the hotel lobby, restaurants and activities are amazing it just needs some money on the room cleaning.
Amazing amenities lots to do food and drinks delicious. Pools dirty and dated need maintenance, room halls dirty unattended mattresses and towels on the floor. We upgraded to a ocean view and ended up on a room where pillows and mattresses smell bad. They offered pillow mist and humidifier that help with the smell but not enough. Beach full of sea weed but I don’t blame that on the hotel. Overall the hotel lobby, restaurants and activities are amazing it just needs some money on the room cleaning.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er rummelige og komfortable for mange, men nogle finder dem daterede og rapporterer om problemer som støjende eller svag aircondition, lugt fra vand eller balkon, defekte badekarshaner og ødelavte elevatorer.
Relaterede gæsteanmeldelser
10
Mayka
10. maj 2025
·
Overnattede 1 nat
The space in the room, very comfortable.
The space in the room, very comfortable.
10
Mirian
6. nov. 2025
·
Overnattede 3 nætter
Habitaciones amplias, limpias y cómodas. Comida deliciosa y de muy buena calidad. Muchas actividades para niños. Personal atento y amable. Me encantó el hotel.
Habitaciones amplias, limpias y cómodas. Comida deliciosa y de muy buena calidad. Muchas actividades para niños. Personal atento y amable. Me encantó el hotel.
6
Kentrell
25. nov. 2025
·
Overnattede 4 nætter
The room was decent but the rugs were dirty in the room. Also, for some reason we had a hard time getting small towels. Even after the room was cleaned we were only given 2 small towels to bath with, there were 4 of us. One night it took 2 hours to get towels. We put in 3 request and still had to wave a staff member down to bring us towels. The waiter at the Jade restaurant ignored my sister after she complained about not receiving her food. We were intial told that only the credits given to us by expedia expired but were later told that all credits expire at the end of stay. We missed out on a lot of activities. The presentations that they offer take up majority of your trip.
The room was decent but the rugs were dirty in the room. Also, for some reason we had a hard time getting small towels. Even after the room was cleaned we were only given 2 small towels to bath with, there were 4 of us. One night it took 2 hours to get towels. We put in 3 request and still had to wave a staff member down to bring us towels. The waiter at the Jade restaurant ignored my sister after she complained about not receiving her food. We were intial told that only the credits given to us by expedia expired but were later told that all credits expire at the end of stay. We missed out on a lot of activities. The presentations that they offer take up majority of your trip.
10
Matthew
20. sep. 2025
·
Overnattede 5 nætter
Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.
Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.
4
Ning
19. nov. 2025
·
Overnattede 7 nætter
We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.
We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.
6
Connie
5. sep. 2025
·
Overnattede 4 nætter
The rooms were a bit dated. When we checked in, the elevators didn’t work and none of the amenities we had requested in advance were in the room, so we had to switch buildings. They were able to upgrade us due to Expedia. The restaurants and food was good, but a few of us ended up catching the stomach bug afterwards. Don’t think we’ll be coming back here.
The rooms were a bit dated. When we checked in, the elevators didn’t work and none of the amenities we had requested in advance were in the room, so we had to switch buildings. They were able to upgrade us due to Expedia. The restaurants and food was good, but a few of us ended up catching the stomach bug afterwards. Don’t think we’ll be coming back here.
10
margaret
23. feb. 2026
·
Overnattede 2 nætter
Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie
Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie
8
Christopher
12. aug. 2025
·
Overnattede 2 nætter
Very Clean beautiful room but there was a terrible vomit inducing smell on the balcony of the room
Very Clean beautiful room but there was a terrible vomit inducing smell on the balcony of the room
4
suping
22. nov. 2025
·
Overnattede 5 nætter
The hotel room is very old, the water smells bad, and the AC is extremely noisy. It’s also very inconvenient that we have to make reservations just to have dinner.
The hotel room is very old, the water smells bad, and the AC is extremely noisy. It’s also very inconvenient that we have to make reservations just to have dinner.
10
Quynh Thi Ngoc
15. nov. 2025
·
Overnattede 3 nætter
Very nice room
Very nice room
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet roses bredt for at være venligt og imødekommende med hjælpsom concierge-service. Gentagne klager fokuserer på aggressive salgstaktikker for tidsdeling eller medlemskab og til tider langsom restaurantbetjening eller besværlig ind- og udtjekning.
Relaterede gæsteanmeldelser
10
Herlinda
30. nov. 2025
·
Overnattede 6 nætter
Staff was the best customer service
Staff was the best customer service
10
Calvin
25. nov. 2025
·
Overnattede 6 nætter
Staff was incredible. They went above and beyond to make our trip great.
Staff was incredible. They went above and beyond to make our trip great.
10
David
20. apr. 2025
·
Overnattede 4 nætter
The staff were very friendly and accommodating. Cecilia, our VIP assistant was excellent. The hotel was nice, safe and clean. One thing I hated was the sales staff calling every morning at 8:00, waking up the whole family, trying to sign me up for a tour of the property.
The staff were very friendly and accommodating. Cecilia, our VIP assistant was excellent. The hotel was nice, safe and clean. One thing I hated was the sales staff calling every morning at 8:00, waking up the whole family, trying to sign me up for a tour of the property.
10
Matthew
20. sep. 2025
·
Overnattede 5 nætter
Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.
Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.
2
Yong Fu
25. aug. 2025
·
Overnattede 7 nætter
I was thrilled to stay at Moon Palace Cancun for a week, but my excitement was marred by a deceptive timeshare sales ordeal that wasted two vacation days. The resort is stunning, but aggressive sales tactics left me disappointed. Upon checking in, I was invited to a presentation about a new building, which piqued my interest as I planned to return. However, it quickly became a high-pressure timeshare pitch. Despite repeatedly saying “no” to the first representative, I was handed off to another, Chris, to “sign out.” Instead, he offered a free room upgrade for minor stay issues, enticing me to stay longer. The pitch dragged on, and after hours, Chris presented a membership deal slashed by 70%, claiming I could cancel within five business days. Pressured and exhausted, I signed, losing half a vacation day. When I tried to cancel, I was hit with a shocking $16,000 cancellation fee, and staff even threatened to call security. After tense hours of negotiations, a director offered to cancel for $700, citing the “free” upgrade. This consumed another vacation day, leaving me frustrated. Other guests later confirmed this was a common timeshare tactic, using manipulation to extract money. The lack of transparency was infuriating, tainting an otherwise enjoyable stay. I urge future guests to avoid any “presentations” offered at check-in—they’re timeshare traps.
I was thrilled to stay at Moon Palace Cancun for a week, but my excitement was marred by a deceptive timeshare sales ordeal that wasted two vacation days. The resort is stunning, but aggressive sales tactics left me disappointed. Upon checking in, I was invited to a presentation about a new building, which piqued my interest as I planned to return. However, it quickly became a high-pressure timeshare pitch. Despite repeatedly saying “no” to the first representative, I was handed off to another, Chris, to “sign out.” Instead, he offered a free room upgrade for minor stay issues, enticing me to stay longer. The pitch dragged on, and after hours, Chris presented a membership deal slashed by 70%, claiming I could cancel within five business days. Pressured and exhausted, I signed, losing half a vacation day. When I tried to cancel, I was hit with a shocking $16,000 cancellation fee, and staff even threatened to call security. After tense hours of negotiations, a director offered to cancel for $700, citing the “free” upgrade. This consumed another vacation day, leaving me frustrated. Other guests later confirmed this was a common timeshare tactic, using manipulation to extract money. The lack of transparency was infuriating, tainting an otherwise enjoyable stay. I urge future guests to avoid any “presentations” offered at check-in—they’re timeshare traps.
8
Hugo
8. sep. 2025
·
Overnattede 5 nætter
Hotel, servicio e instalaciones de primer nivel. La mala experiencia es la insistencia de querer venderte sus planes vacacionales y peor aún es en el check out te siguen hasta la calle para venderte algo.
Hotel, servicio e instalaciones de primer nivel. La mala experiencia es la insistencia de querer venderte sus planes vacacionales y peor aún es en el check out te siguen hasta la calle para venderte algo.
8
Kristi
9. dec. 2024
·
Overnattede 3 nætter
Amazing service throughout the entire week's stay, memorable personnel were Cecilia and Monserrat at check in and all the service staff in all of the restaurants. Lots of dining options, standouts are the steak house and Habibi, the mediterranean restaurant. Plenty of coffee, dessert stands, bars, and entertainment. Rhe value here is extraordinary. The resort is very, very large. No real ocean view, as the property is bordered by foliage. The Moon Palace Grand clearly cares about making guests happy and it shows. Definitely worth checking out!
Amazing service throughout the entire week's stay, memorable personnel were Cecilia and Monserrat at check in and all the service staff in all of the restaurants. Lots of dining options, standouts are the steak house and Habibi, the mediterranean restaurant. Plenty of coffee, dessert stands, bars, and entertainment. Rhe value here is extraordinary. The resort is very, very large. No real ocean view, as the property is bordered by foliage. The Moon Palace Grand clearly cares about making guests happy and it shows. Definitely worth checking out!
10
Hira
21. apr. 2025
·
Overnattede 4 nætter
Its a good very family friendly resort has lots of activities for kids. Only thing I don’t like it they push you to buy the membership from them. Needs to add some halal options.
Its a good very family friendly resort has lots of activities for kids. Only thing I don’t like it they push you to buy the membership from them. Needs to add some halal options.
8
Daniel
22. feb. 2025
·
Overnattede 4 nætter
The concierge service from Cecilia at Moon Palace The Grand was the best! She made sure we were set up with restaurant reservations, answered any questions we had, and was able to provide us with a complementary late check out. She truly went above and beyond and provided a great overall experience.
The concierge service from Cecilia at Moon Palace The Grand was the best! She made sure we were set up with restaurant reservations, answered any questions we had, and was able to provide us with a complementary late check out. She truly went above and beyond and provided a great overall experience.
10
Alisha
10. mar. 2025
·
Overnattede 4 nætter
We stayed at the Grand and the facilities were so clean! You never saw room service trays or random drink cups sitting around. Staff were all beyond friendly and accommodating. Property is very big so they have golf cart service to give rides to wherever you want to go, and we never waited more than a few minutes, if that! Restaurants were easy to get into and make reservations, buffett was also good! Only negative to the trip was the salespeople trying to book you into the vacation club. We tried a dozen ways to say we would not be making a decision today and I get they have to keep trying but it got annoying at a certain point. If the club would let people think on it and come back you may get people to purchase more.
We stayed at the Grand and the facilities were so clean! You never saw room service trays or random drink cups sitting around. Staff were all beyond friendly and accommodating. Property is very big so they have golf cart service to give rides to wherever you want to go, and we never waited more than a few minutes, if that! Restaurants were easy to get into and make reservations, buffett was also good! Only negative to the trip was the salespeople trying to book you into the vacation club. We tried a dozen ways to say we would not be making a decision today and I get they have to keep trying but it got annoying at a certain point. If the club would let people think on it and come back you may get people to purchase more.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Bekvemt i forhold til lufthavnen, men relativt afsides i forhold til Hotelzonen. Strandforholdene er ofte dårlige (tang og uklart vand), så nogle gæster besøger søsterhoteller for bedre strande.
Relaterede gæsteanmeldelser
8
Amrita
4. mar. 2025
·
Overnattede 2 nætter
Too busy, staff seemed over-stretched, over-crowded lobby and common areas. The beach is ok, the sea is very murky.
Too busy, staff seemed over-stretched, over-crowded lobby and common areas. The beach is ok, the sea is very murky.
8
Thang
14. okt. 2025
·
Overnattede 4 nætter
This is my first time in Cancun. I chose Moon Palace because there are many options to choose from in case I didn't like one. Although I stayed at The Grand, I thought Sunrise was much better and ended up going there more. Unfortunately, the beach water was so dirty that we didn't dare to step into the water. The beach itself was clean, but the water looked like there were sludge in it, not even seaweed. It was so gross I didn't see anyone in it. Nevertheless, the kids enjoyed the pool and entertainment options, and that's all that matters to us. The hair dryer and TV was broken, but maintenance quickly addressed that. I suggest downloading their app and reserving your restaurant in advance, but there are plenty of buffets around as well.
This is my first time in Cancun. I chose Moon Palace because there are many options to choose from in case I didn't like one. Although I stayed at The Grand, I thought Sunrise was much better and ended up going there more. Unfortunately, the beach water was so dirty that we didn't dare to step into the water. The beach itself was clean, but the water looked like there were sludge in it, not even seaweed. It was so gross I didn't see anyone in it. Nevertheless, the kids enjoyed the pool and entertainment options, and that's all that matters to us. The hair dryer and TV was broken, but maintenance quickly addressed that. I suggest downloading their app and reserving your restaurant in advance, but there are plenty of buffets around as well.
10
Alma
10. nov. 2025
·
Overnattede 5 nætter
We always have a great time at the Moon Palace Grand. Food is wonderful, the staff is wonderful and we feel welcome and at home there. My only complaints are: 1. the location is a little bit far and while requesting transportation is fairly easy, it’s just a bit pricey and time consuming to explore other beaches. 2. This year the brown algae (sargassum) was horrific but it’s not the norm. and 3. the Grand has three big hot tubs for the entire resort and they’re always full and not the most clean. Even though it is warm in Cancun, the hot tubs are nice during the rain. These are not things that would make or break our stay-normally a bad beach would turn me off but the brown algae is not something that the property can control so it’s not their fault and since we have been coming here for three years it’s the first time I have seen it this bad and it’s abnormal for this time of year.
We always have a great time at the Moon Palace Grand. Food is wonderful, the staff is wonderful and we feel welcome and at home there. My only complaints are: 1. the location is a little bit far and while requesting transportation is fairly easy, it’s just a bit pricey and time consuming to explore other beaches. 2. This year the brown algae (sargassum) was horrific but it’s not the norm. and 3. the Grand has three big hot tubs for the entire resort and they’re always full and not the most clean. Even though it is warm in Cancun, the hot tubs are nice during the rain. These are not things that would make or break our stay-normally a bad beach would turn me off but the brown algae is not something that the property can control so it’s not their fault and since we have been coming here for three years it’s the first time I have seen it this bad and it’s abnormal for this time of year.
10
Elizabeth Margarita Lazo De
14. sep. 2025
·
Overnattede 7 nætter
Excellent amenities. Great staff. Good location
Excellent amenities. Great staff. Good location
8
Iliana
17. sep. 2025
·
Overnattede 4 nætter
The beach is not good
The beach is not good
10
Erick
20. jun. 2025
·
Overnattede 9 nætter
This is an awesome all inclusive resort, everyone is so welcoming, helpful and kind! We had a great 9 day vacation! Dining options at the 3 resorts are exceptional, installations are luxurious and comfortable at its best. Plenty of pools, bars, shows and activities all day long! The only downside is the beach but with your stay you get the opportunity to go to the other sister hotels at the hotel zone to enjoy a better beach at no cost.
This is an awesome all inclusive resort, everyone is so welcoming, helpful and kind! We had a great 9 day vacation! Dining options at the 3 resorts are exceptional, installations are luxurious and comfortable at its best. Plenty of pools, bars, shows and activities all day long! The only downside is the beach but with your stay you get the opportunity to go to the other sister hotels at the hotel zone to enjoy a better beach at no cost.
8
Melody
21. jun. 2025
·
Overnattede 5 nætter
We loved all of the amenities but the smell the day we arrived by the beach was awful! Loved all the other perks water park, kids club for our older kids was great! Excellent would give 5 of the beach wasn’t so bad. Got upgraded to a suite due to Expedia gold member. Book a trip to beach palace if you are a beach person as we enjoyed the day trip but have to get arranged early for availability. Overall great time for me my husband and two kids (8 and 12)
We loved all of the amenities but the smell the day we arrived by the beach was awful! Loved all the other perks water park, kids club for our older kids was great! Excellent would give 5 of the beach wasn’t so bad. Got upgraded to a suite due to Expedia gold member. Book a trip to beach palace if you are a beach person as we enjoyed the day trip but have to get arranged early for availability. Overall great time for me my husband and two kids (8 and 12)
10
Asim
20. okt. 2025
·
Overnattede 3 nætter
The beach water was not clear
The beach water was not clear
8
Jayasimha
30. nov. 2025
·
Overnattede 5 nætter
Rooms are clean, amenities are great, staff is very friendly. I am not fully satisfied with the food in the buffet. I tried some other all inclusive resorts which have double the size of food items than moon palace. Also the beach access from Grande is not good. You have to travel a bit to get to the beach and on top of that beach is very bad to get in.
Rooms are clean, amenities are great, staff is very friendly. I am not fully satisfied with the food in the buffet. I tried some other all inclusive resorts which have double the size of food items than moon palace. Also the beach access from Grande is not good. You have to travel a bit to get to the beach and on top of that beach is very bad to get in.
8
Zaid
1. mar. 2025
·
Overnattede 4 nætter
Nice property but had to shuttle to other properties to get near beach
Nice property but had to shuttle to other properties to get near beach
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Mange spisemuligheder med flere fremragende steder; variation er en styrke. Kvaliteten er ujævn (lunken buffet og udvandede eller begrænsede drikkevarer), og bordreservationer og ventetid kan være vanskelige.
Relaterede gæsteanmeldelser
6
Angel
3. nov. 2025
·
Overnattede 3 nætter
The resort itself is beautiful and the staff is very friendly, but there are a few things future guests should know before booking. The rooms look amazing online, but in person they’re definitely more edited than accurate. Still nice, just not as luxurious as the photos suggest. The biggest issue for us happened right at check-in. Before you even get to relax, you’re pressured into attending a “breakfast presentation” the next morning. It’s basically a timeshare pitch disguised as a membership offer that costs thousands. After a long trip, the last thing you want is sales pressure when all you want is food and rest. Speaking of food, this was the biggest disappointment. Most of the food we tried was cold and bland. Maybe my expectations are high, but the quality just wasn’t there for a resort at this level. The one exception was their pizza spot, Pepe’s that was actually really good.
The resort itself is beautiful and the staff is very friendly, but there are a few things future guests should know before booking. The rooms look amazing online, but in person they’re definitely more edited than accurate. Still nice, just not as luxurious as the photos suggest. The biggest issue for us happened right at check-in. Before you even get to relax, you’re pressured into attending a “breakfast presentation” the next morning. It’s basically a timeshare pitch disguised as a membership offer that costs thousands. After a long trip, the last thing you want is sales pressure when all you want is food and rest. Speaking of food, this was the biggest disappointment. Most of the food we tried was cold and bland. Maybe my expectations are high, but the quality just wasn’t there for a resort at this level. The one exception was their pizza spot, Pepe’s that was actually really good.
8
Victor
18. jul. 2025
·
Overnattede 3 nætter
People was great! Great service. Food experience was not the best.
People was great! Great service. Food experience was not the best.
8
Ramin
3. apr. 2025
·
Overnattede 5 nætter
Everything was great but it was impossible to book any restaurant before 9 pm which was super late with kids. Everything else perfect but food is a key item. They definitely need many more restaurant
Everything was great but it was impossible to book any restaurant before 9 pm which was super late with kids. Everything else perfect but food is a key item. They definitely need many more restaurant
8
PHUC
1. jun. 2025
·
Overnattede 4 nætter
The service and location is very nice only one thing I don’t like it about the buffet it just normal not much type of food and boring. The things i like it about the restaurant, it’s the best food when you compare with different resorts
The service and location is very nice only one thing I don’t like it about the buffet it just normal not much type of food and boring. The things i like it about the restaurant, it’s the best food when you compare with different resorts
10
margaret
23. feb. 2026
·
Overnattede 2 nætter
Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie
Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie
8
ashley marie
30. mar. 2025
·
Overnattede 7 nætter
Food was 50/50
Food was 50/50
8
Siwei
26. jul. 2025
·
Overnattede 4 nætter
3 out of the 4 dinner nights turned out to be a disappointment meal . Our last night dinner at JC steakhouse was a long time waiting game .
3 out of the 4 dinner nights turned out to be a disappointment meal . Our last night dinner at JC steakhouse was a long time waiting game .
8
Alex Lombardo
17. aug. 2025
·
Overnattede 6 nætter
We recently stayed at The Grand, and overall, it was an okay experience. What really made it better was the upgrade we received through Expedia (or possibly the hotel) — that definitely earned it an extra star, so I’m giving it four. To keep it short: the drink options were disappointing — they only had one beer (Dos Equis Light), and the cocktails were very watered down. The restaurants tried, but the food was pretty average at best. They really push the timeshare presentation hard, offering $1,200 in resort credits as an incentive. However, once you’re in, it’s tough to get out — they keep pressuring you even after the presentation ends. On top of that, you can’t use those credits on most excursions, and the ones you can use them on still come with a 16% tax. If you’ve never stayed at an all-inclusive before, this could be a decent intro. But for the price, there are probably better options — and I can only imagine how tough it is to book restaurant reservations through the app during peak season. We stayed in the Governor’s Presidential Suite. Even though half the suite had issues (a bad smell and a non-working Jacuzzi jet), I didn’t bother complaining since the upgrade gave us an extra room anyway. As for activities, we did the Extreme ATV excursion, the dolphin experience (which you can use resort credits for), and the boat trip to Isla Mujeres. The first two were just okay — the boat trip was the highlight. We spent six days there and found the pools at Sunrise bet
We recently stayed at The Grand, and overall, it was an okay experience. What really made it better was the upgrade we received through Expedia (or possibly the hotel) — that definitely earned it an extra star, so I’m giving it four. To keep it short: the drink options were disappointing — they only had one beer (Dos Equis Light), and the cocktails were very watered down. The restaurants tried, but the food was pretty average at best. They really push the timeshare presentation hard, offering $1,200 in resort credits as an incentive. However, once you’re in, it’s tough to get out — they keep pressuring you even after the presentation ends. On top of that, you can’t use those credits on most excursions, and the ones you can use them on still come with a 16% tax. If you’ve never stayed at an all-inclusive before, this could be a decent intro. But for the price, there are probably better options — and I can only imagine how tough it is to book restaurant reservations through the app during peak season. We stayed in the Governor’s Presidential Suite. Even though half the suite had issues (a bad smell and a non-working Jacuzzi jet), I didn’t bother complaining since the upgrade gave us an extra room anyway. As for activities, we did the Extreme ATV excursion, the dolphin experience (which you can use resort credits for), and the boat trip to Isla Mujeres. The first two were just okay — the boat trip was the highlight. We spent six days there and found the pools at Sunrise bet
8
Nam
18. okt. 2025
·
Overnattede 5 nætter
The resort is very nice for it age, the staff was attentive...the only complaints we had was the food temperature. Food was good and presentation was on point but food at restaurant/buffet serving temperature was all off...cold food wasn't cold, hot food wasn't hot also a bit under seasoned but that could be to fit all visitors vs minority.
The resort is very nice for it age, the staff was attentive...the only complaints we had was the food temperature. Food was good and presentation was on point but food at restaurant/buffet serving temperature was all off...cold food wasn't cold, hot food wasn't hot also a bit under seasoned but that could be to fit all visitors vs minority.
10
Jeffrey Clarence
31. okt. 2025
·
Overnattede 4 nætter
Clean rooms! Staff was amazing. Food was excellent.
Clean rooms! Staff was amazing. Food was excellent.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
pedro
sidste uge
·
Overnattede 2 nætter
Increible para niños, el water park y el restaorante circo
Increible para niños, el water park y el restaorante circo
10
guillermo
sidste uge
·
Overnattede 6 nætter
Hotel muy bonito, excelente servicio y alimentos excelentes sin embargo es un hotel un poco viejo en cuanto a las habitaciones y zonas comunes
Hotel muy bonito, excelente servicio y alimentos excelentes sin embargo es un hotel un poco viejo en cuanto a las habitaciones y zonas comunes
10
Fabricio
sidste uge
·
Overnattede 4 nætter
Excelente para ir en familia. Reservar con anticipación cenas. Buen servicio y comida en la mayoría de restaurantes.
Excelente para ir en familia. Reservar con anticipación cenas. Buen servicio y comida en la mayoría de restaurantes.
10
Ana Georgina
sidste uge
·
Overnattede 2 nætter
Los cuartos y los toboganes un poco sucios. De resto la pasamos increible
Los cuartos y los toboganes un poco sucios. De resto la pasamos increible
10
Luis
for 2 uger siden
·
Overnattede 4 nætter
Todo bien Solo que buffets muy llenos , agendar en restaurantes es complicado Por los precios debe haber más mesas
Todo bien Solo que buffets muy llenos , agendar en restaurantes es complicado Por los precios debe haber más mesas
Overnatningsstedets retninglinjer
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-18: 615.5156243469238USD
- 2026-09-19: 495.47130546874996USD
- 2026-09-20: 485.64023978881835USD
- 2026-09-21: 591.5358364074707USD
- 2026-09-22: 577.7839817962646USD
- 2026-09-23: 387.18613052062983USD
- 2026-09-24: 573.9972219604492USD
- 2026-09-25: 289.91362119750977USD
- 2026-09-26: 574.3402817962647USD
- 2026-09-27: 748.8211168273925USD
- 2026-09-28: 760.8043548828125USD
- 2026-09-29: 733.8984168273926USD
- 2026-09-30: 554.4825716491699USD
- 2026-10-01: 543.568974053955USD
- 2026-10-02: 445.33654176330566USD
- 2026-10-03: 571.6193790588378USD
- 2026-10-04: 636.689909375USD
- 2026-10-05: 784.075463104248USD
- 2026-10-06: 395.598505581665USD
- 2026-10-07: 879.953488317871USD
- 2026-10-08: 463.20108582458494USD
- 2026-10-09: 629.6722636413574USD
- 2026-10-10: 629.6722636413574USD
- 2026-10-11: 610.6617112609863USD
- 2026-10-12: 569.6172099731444USD
- 2026-10-13: 558.6152989044189USD
- 2026-10-14: 443.11038364562984USD
- 2026-10-15: 1126.2203559204102USD
- 2026-10-16: 498.3351001770019USD
- 2026-10-17: 672.7289529174805USD
- 2026-10-18: 569.6172099731444USD
- 2026-10-19: 569.6172099731444USD
- 2026-10-20: 586.6456661041259USD
- 2026-10-21: 584.6234592132568USD
- 2026-10-22: 632.6855712036132USD
- 2026-10-23: 696.7549819458008USD
- 2026-10-24: 696.7549819458008USD
- 2026-10-25: 681.7386787719726USD
- 2026-10-26: 619.6714371154785USD
- 2026-10-27: 544.5900964019775USD
- 2026-10-28: 533.6632920715332USD
- 2026-10-29: 594.6543774780273USD
- 2026-10-30: 621.6736062011719USD
- 2026-10-31: 668.7246147460937USD
- 2026-11-01: 469.88138179626463USD
- 2026-11-02: 609.5234097900391USD
- 2026-11-03: 639.6931279724121USD
- 2026-11-04: 668.7246147460937USD
- 2026-11-05: 682.7397983459472USD
- 2026-11-06: 652.697243157959USD
- 2026-11-07: 652.697243157959USD
- 2026-11-08: 543.2134081054687USD
- 2026-11-09: 682.7397983459472USD
- 2026-11-10: 652.697243157959USD
- 2026-11-11: 668.7246147460937USD
- 2026-11-12: 689.747355114746USD
- 2026-11-13: 755.8289538452148USD
- 2026-11-14: 689.747355114746USD
- 2026-11-15: 676.7332910888672USD
- 2026-11-16: 641.6952970581054USD
- 2026-11-17: 497.1945216827392USD
- 2026-11-18: 645.5101168273925USD
Dette overnatningssted tilbyder transport fra lufthavnen (tillægsgebyrer kan forekomme). Gæster skal kontakte overnatningsstedet med ankomstoplysninger inden afrejse ved hjælp af oplysningerne på reservationsbekræftelsen. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, røgalarm, sikkerhedsalarm og vinduesikring
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Byggearbejde er i gang ved en nabobygning, og der kan forekomme støj fra dette byggeriarbejde.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Gebyr for lufthavnstransport: 26 USD pr. person (retur)
- Gebyr for lufthavnstransport pr. barn: 26 USD (retur) (op til 17 år)
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Damprum
Massage
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Børneklub
Bar ved poolen
Morgenmad på værelset
Familierum
Beach Sun Loungers
Hegn omkring svømmepøl
Snack Bar/Deli
Serviceydelser
Forretningscenter
Turistservice
Renseri
Børnepasning
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Cykeludlejning
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Lockers Available
Aktiviteter
Swimmingpool
Tennisbaner
Privat strand
Have
Golfbane (i nærheden)
Strand - i nærheden
Cykling
Billiard
Fiskeri
Minigolf
Ridning
Legeplads
Udendørs pool
Udendørs opvarmet pool
Livemusik
Bicycle Tour Information
Evening Entertainment
Udendørs møbler
Pool (Rooftop)
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi