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Emperador


Amenities

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Room Service

  • Tour Desk

  • Dry Cleaning

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Property description

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers describe Emperador as a centrally located, classic hotel on Gran Vía with friendly staff, a standout rooftop pool and bar, and generally clean rooms, but with dated areas, thin walls, and occasional service or maintenance issues.

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Facilities

Good

Cleanliness

Mixed

Service

Friendly

Location

Central

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10

Kerry

IAN-logo

2 weeks ago

·

Stayed 2 nights

The breakfast was outstanding but unfortunately the rooftop food and wine was disgusting.
The breakfast was outstanding but unfortunately the rooftop food and wine was disgusting.

10

POLAM

IAN-logo

2 weeks ago

·

Stayed 1 night

Centrally located in
Centrally located in

8

Åge

IAN-logo

3 weeks ago

·

Stayed 2 nights

Pool on the roof was nice
Pool on the roof was nice

10

Charles

IAN-logo

4 weeks ago

·

Stayed 3 nights

Clean room, attentive staff, great location and we loved the roof bar (although would have been nice to apply the 20% discount to alcoholic drinks!).
Clean room, attentive staff, great location and we loved the roof bar (although would have been nice to apply the 20% discount to alcoholic drinks!).

6

PRITIBHA-RANI

IAN-logo

last month

·

Stayed 3 nights

Location is ideal for being in central Madrid. However the hotel is dated in terms of features and bedrooms We complained about the shower as the water was extremely hot and would then fluctuate with the pressure. Maintenance said there was nothing wrong. The WiFi didn’t work at times and there was no indication of when it would be restored. Lastly, there is not much sitting in the lobby and if you chose to sit around the hotel bar, just to rest or wait for other guests to join you, you must purchase something to be seated.
Location is ideal for being in central Madrid. However the hotel is dated in terms of features and bedrooms We complained about the shower as the water was extremely hot and would then fluctuate with the pressure. Maintenance said there was nothing wrong. The WiFi didn’t work at times and there was no indication of when it would be restored. Lastly, there is not much sitting in the lobby and if you chose to sit around the hotel bar, just to rest or wait for other guests to join you, you must purchase something to be seated.

Gran Vía, 53, Palacio, Madrid, Spain

Location

A stay at Hotel Emperador places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. This hotel is 0.5 mi (0.7 km) from Puerta del Sol and 0.5 mi (0.8 km) from Plaza Mayor.

Gran Via(0.1 Miles)

Lope de Vega Theatre(0.1 Miles)

Plaza de España - Princesa(0.1 Miles)

Preciados Street(0.2 Miles)

Plaza de Callao(0.2 Miles)

Plaza de Oriente(0.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 24 for adults and children.


Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.


The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities.


The hotel is located in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. It is approximately 0.5 miles from Puerta del Sol and Plaza Mayor.

Yes, there is an outdoor swimming pool that is seasonal, open from May to September.


Children are allowed at the property, and the minimum age for children to stay for free is not specified.


The property offers rollaway beds at a fee of EUR 66.0 per day, and advance request or confirmation may be required.


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