Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are available daily from 7 AM to 10 AM for a fee of approximately PHP 220 per person.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.

What is the location of the property in relation to key landmarks?

The property is located a 3-minute drive from SM City Cebu and 6 minutes from Colon Street. It is also 2.6 miles from Ayala Center and 2.7 miles from Waterfront Cebu City Casino.

Does the property have a swimming pool?

Yes, there are 3 outdoor swimming pools, including a children's pool. The pools are operational seasonally.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age. Specific age limits may apply, so guests are encouraged to check with the property for details.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are advised to contact the property in advance to inquire about these options and any associated costs.

Cebu Westown Lagoon - South Wing Resort in Mandaue

Average nightly price at Cebu Westown Lagoon - South Wing by month, last 12 months (USD)
Month	Average price
January	US$60
February	US$66
March	US$58
April	US$47
May	US$43
June	US$51
July	US$61
August	US$48
September	US$59
October	US$58
November	US$56
December	US$61

What guests think

At Cebu Westown Lagoon - South Wing, travelers highlight the large pools and kid-friendly water park, alongside generally spacious rooms with strong air conditioning and good value, making it popular with families and those seeking a relaxing break.

Multiple reviews note crowding and noise from day users and weekends, and some pool-access rooms suffer from people passing across terraces, while service feedback ranges from very friendly to understaffed and unhelpful. Wi-Fi reliability varies, on-site dining is average with limited options at night, and the location is walkable to some restaurants but not lively for everyone. Overall, expect a fun, resort-style stay, not a quiet, business-focused one.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Many guests praise the large pools, water slides, and the convenience of pool-access rooms; however, the pool areas can become busy and noisy when open to the public or on weekends.

Related guest reviews

10

Jack

21 Jun 2024

·

Stayed 3 nights

Hotel was very nice. Clean and mostly in great condition. Great value for money There’s an onsite (basic) water park which we had early access to. There’s also a private pool for hotel guests The staff were nice and helpful The hotel was within a (longer) walking distance to some shops and restaurants. The onsite restaurant wasn’t great, but ok, inc for breakfast

10

Shallynie

25 Mar 2024

·

Stayed 3 nights

great place for kids

10

Steven

29 Feb 2024

·

Stayed 3 nights

Great hotel Lots going on Love the rooms with pool access

10

anthony

14 Oct 2024

·

Stayed 2 nights

the place is nice.. the water park is nice too.

8

Geoffrey

13 Dec 2022

·

Stayed 3 nights

Swimming pools and water slides great. Plenty of room for everyone. Cold air con. A bit noisy over weekend when public there

10

Neil

18 Jun 2025

·

Stayed 1 night

My room was off the pool which was nice.

10

Edward

16 Feb 2025

·

Stayed 12 nights

It was a great stay. It had reasonable pricing and the family enjoyed all the water activities! Location is good for plenty of restaurants.

6

Matthew

17 Jan 2025

·

Stayed 2 nights

Good pools

8

Maria

16 Feb 2026

·

Stayed 1 night

Bra rum, poolen precis utanför.

10

John

19 Dec 2024

·

Stayed 3 nights

Pool

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Several guests describe rooms as very clean, but others report serious issues such as stains, pests, mold, trash in public areas, and maintenance problems, making cleanliness feel inconsistent.

Related guest reviews

10

Jack

21 Jun 2024

·

Stayed 3 nights

Hotel was very nice. Clean and mostly in great condition. Great value for money There’s an onsite (basic) water park which we had early access to. There’s also a private pool for hotel guests The staff were nice and helpful The hotel was within a (longer) walking distance to some shops and restaurants. The onsite restaurant wasn’t great, but ok, inc for breakfast

10

Joe

15 Nov 2024

·

Stayed 2 nights

One of the nicer places to stay but still on the cheaper side. Not many other guests so felt more luxurious with having the pool area to ourselves. Staff could have been a tiny bit more accommodating but not a big problem whatsoever! Very clean and lovely stay.

10

mark

21 Sept 2024

·

Stayed 1 night

Good location. Cold air con. clean spacious room. Easy check in. All good value

10

Mark

7 Feb 2024

·

Stayed 1 night

The room was clean and spacious. The AC was great and bathroom large. The bed was comfortable, refrigerator medium size - perfect and wifi good. The food was excellent and staff super nice. This place is perfect family environment because it has a water park that put a lot of smiles on everyone's face.

8

Randal

15 Sept 2025

·

Stayed 3 nights

Big clean rooms. Air conditioning worked great.

4

KEIKO

25 Mar 2024

·

Stayed 1 night

全体的にゴミなど汚かった。関係ないかもしれないが、そこらじゅうでタバコ吸っていたり、痰はいてたり、動物のフンがあったりと、清潔とは言えない。部屋はわりと快適だったが、冷蔵庫壊れていたり、水が流れない。洗面所も水捌け悪くて、快適とは言い難い。

2

Leibnizz

9 Dec 2022

·

Don’t book this property Firstly the staff attitude was Terrible there was no one that was professional all laughing / taking selfies in the lobbies and no one even greeted us at the entrance. Upon checking in the room we found that there were stains in the room , cockroaches, hair strands on the bed AND TO TOP IT UP WAS MOULD on shower heads and walls. We asked them to check it out and what they can do and literally said “we can’t do anything”. We asked to speak to the manager and we got told to wait for 3 hours. 3 hours later they said that the manager is not coming. After that they called us saying that he’s in a meeting. They kept making lies about the manager and who we could speak to. They were not helpful at all. All the descriptions on their cebu page is a complete lie. I have photos and videos of it. Disgusting place and staff. Would NEVER go back there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with strong air conditioning, and pool-access layouts are popular. Noise from the water park or weekends and privacy concerns on ground-floor terraces, plus inconsistent Wi-Fi, affect some stays.

Related guest reviews

6

Sylvain

18 Jun 2023

·

Stayed 3 nights

Trop de monde après la chambre qui donne sur la piscine le top sinon à la wi-fi tout pourri

10

Gary

30 Mar 2023

·

Stayed 5 nights

First up the staff are excellent,they are friendly always smiling and greeting you.at the time they were having priblem with new wifi sevice being installed so no wifi but after asking the desk staff went out of there way and went to manager who organized a router for my room so i could get wifi to contact my son back in Australia. Stayed in south wing and only little probem was other guests kids using your terrace on ground floor as a thourough fair.maybe when busy have staff there to control kids.speacial mention to the security guard who was on dury when i was there such a nice and helpfull man.also as i said before the girls on frint desk and also staff in restaurant a well done you should be proud

10

mark

21 Sept 2024

·

Stayed 1 night

Good location. Cold air con. clean spacious room. Easy check in. All good value

10

Mark

7 Feb 2024

·

Stayed 1 night

The room was clean and spacious. The AC was great and bathroom large. The bed was comfortable, refrigerator medium size - perfect and wifi good. The food was excellent and staff super nice. This place is perfect family environment because it has a water park that put a lot of smiles on everyone's face.

8

Geoffrey

13 Dec 2022

·

Stayed 3 nights

Swimming pools and water slides great. Plenty of room for everyone. Cold air con. A bit noisy over weekend when public there

10

Neil

18 Jun 2025

·

Stayed 1 night

My room was off the pool which was nice.

8

Randal

15 Sept 2025

·

Stayed 3 nights

Big clean rooms. Air conditioning worked great.

4

Yusuke

21 Sept 2025

·

Stayed 2 nights

朝ごはんが食べれたものではない。プール施設に隣接していることもあり、朝早くから騒がしい。部屋はまずまずのレベルだが、アメニティーの、シャンプーと石鹸は品質が低かった。受付のスタッフも1つ質問するとため息などをして態度が悪く、施設などの案内も一切受けなかった。

8

HAKYUNG

13 Feb 2023

·

Stayed 3 nights

풀억세스 발코니에서 바로 물에 들어가기 좋다. 현지인들이 우리 룸 발코니를 아침,저녁할거없이 넘어 다녀서 불편했다.

8

Maria

16 Feb 2026

·

Stayed 1 night

Bra rum, poolen precis utanför.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Feedback is mixed: many mention friendly, helpful staff and easy check-in, yet others cite limited night staffing, poor attitudes, unresponsive management, and a theft incident.

Related guest reviews

10

Jack

21 Jun 2024

·

Stayed 3 nights

Hotel was very nice. Clean and mostly in great condition. Great value for money There’s an onsite (basic) water park which we had early access to. There’s also a private pool for hotel guests The staff were nice and helpful The hotel was within a (longer) walking distance to some shops and restaurants. The onsite restaurant wasn’t great, but ok, inc for breakfast

10

Gary

30 Mar 2023

·

Stayed 5 nights

First up the staff are excellent,they are friendly always smiling and greeting you.at the time they were having priblem with new wifi sevice being installed so no wifi but after asking the desk staff went out of there way and went to manager who organized a router for my room so i could get wifi to contact my son back in Australia. Stayed in south wing and only little probem was other guests kids using your terrace on ground floor as a thourough fair.maybe when busy have staff there to control kids.speacial mention to the security guard who was on dury when i was there such a nice and helpfull man.also as i said before the girls on frint desk and also staff in restaurant a well done you should be proud

10

mark

21 Sept 2024

·

Stayed 1 night

Good location. Cold air con. clean spacious room. Easy check in. All good value

10

Mark

7 Feb 2024

·

Stayed 1 night

The room was clean and spacious. The AC was great and bathroom large. The bed was comfortable, refrigerator medium size - perfect and wifi good. The food was excellent and staff super nice. This place is perfect family environment because it has a water park that put a lot of smiles on everyone's face.

4

Yusuke

21 Sept 2025

·

Stayed 2 nights

朝ごはんが食べれたものではない。プール施設に隣接していることもあり、朝早くから騒がしい。部屋はまずまずのレベルだが、アメニティーの、シャンプーと石鹸は品質が低かった。受付のスタッフも1つ質問するとため息などをして態度が悪く、施設などの案内も一切受けなかった。

2

Jason

3 Jan 2023

·

Stayed 19,360 nights

Be careful as they promise to deliver but don’t. Sky TV included but not working for 10 days. Wifi doesn’t reach the room so not able to use. Very noisy as they allow day stays to have 10 people in one room. What is worse than all of this is that they don’t care as they are full every night with party guests.

2

Leibnizz

9 Dec 2022

·

Don’t book this property Firstly the staff attitude was Terrible there was no one that was professional all laughing / taking selfies in the lobbies and no one even greeted us at the entrance. Upon checking in the room we found that there were stains in the room , cockroaches, hair strands on the bed AND TO TOP IT UP WAS MOULD on shower heads and walls. We asked them to check it out and what they can do and literally said “we can’t do anything”. We asked to speak to the manager and we got told to wait for 3 hours. 3 hours later they said that the manager is not coming. After that they called us saying that he’s in a meeting. They kept making lies about the manager and who we could speak to. They were not helpful at all. All the descriptions on their cebu page is a complete lie. I have photos and videos of it. Disgusting place and staff. Would NEVER go back there again.

8

Antony

29 Mar 2023

·

Stayed 5 nights

My daughters swimming float was stolen from our room, not good

4

My

15 May 2025

·

Stayed 1 night

Besviken över att ha bokat rum med tillgång till pool direkt från rummet till en pool med poolbar enligt bilderna, men baren var igenbommad och används inte. Dock hade poolen som tillhörde ”vattenlandet” för barn på området öppet. Dålig service och det matchar inte priset för boendet, att inte ha baren igång. Fanns roomservice dock. Rätt trist område och fanns inte mycket att tillgå i närheten förutom en restaurang på hotellets område. Vill man ha något annat finns ett köpcenter ca 10-15 min gångväg därifrån.

2

John Paul

24 Oct 2025

·

Stayed 1 night

They have limited crew at night

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Some find the location convenient, with restaurants and shops within walking distance; others feel the immediate area is limited or dull, with a mall about 10-15 minutes away.

Related guest reviews

10

Jack

21 Jun 2024

·

Stayed 3 nights

Hotel was very nice. Clean and mostly in great condition. Great value for money There’s an onsite (basic) water park which we had early access to. There’s also a private pool for hotel guests The staff were nice and helpful The hotel was within a (longer) walking distance to some shops and restaurants. The onsite restaurant wasn’t great, but ok, inc for breakfast

10

mark

21 Sept 2024

·

Stayed 1 night

Good location. Cold air con. clean spacious room. Easy check in. All good value

10

Edward

16 Feb 2025

·

Stayed 12 nights

It was a great stay. It had reasonable pricing and the family enjoyed all the water activities! Location is good for plenty of restaurants.

10

Steven

8 Mar 2024

·

Stayed 4 nights

Great location Great hotel with the pool access rooms Great live bands at the m02 bar Love it here

4

My

15 May 2025

·

Stayed 1 night

Besviken över att ha bokat rum med tillgång till pool direkt från rummet till en pool med poolbar enligt bilderna, men baren var igenbommad och används inte. Dock hade poolen som tillhörde ”vattenlandet” för barn på området öppet. Dålig service och det matchar inte priset för boendet, att inte ha baren igång. Fanns roomservice dock. Rätt trist område och fanns inte mycket att tillgå i närheten förutom en restaurang på hotellets område. Vill man ha något annat finns ett köpcenter ca 10-15 min gångväg därifrån.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Dining feedback is inconsistent: breakfast ranges from okay to poor and evening choices can be limited, though a few guests enjoyed the food.

Related guest reviews

10

Jack

21 Jun 2024

·

Stayed 3 nights

Hotel was very nice. Clean and mostly in great condition. Great value for money There’s an onsite (basic) water park which we had early access to. There’s also a private pool for hotel guests The staff were nice and helpful The hotel was within a (longer) walking distance to some shops and restaurants. The onsite restaurant wasn’t great, but ok, inc for breakfast

10

Mark

7 Feb 2024

·

Stayed 1 night

The room was clean and spacious. The AC was great and bathroom large. The bed was comfortable, refrigerator medium size - perfect and wifi good. The food was excellent and staff super nice. This place is perfect family environment because it has a water park that put a lot of smiles on everyone's face.

4

Yusuke

21 Sept 2025

·

Stayed 2 nights

朝ごはんが食べれたものではない。プール施設に隣接していることもあり、朝早くから騒がしい。部屋はまずまずのレベルだが、アメニティーの、シャンプーと石鹸は品質が低かった。受付のスタッフも1つ質問するとため息などをして態度が悪く、施設などの案内も一切受けなかった。

10

Steven

8 Mar 2024

·

Stayed 4 nights

Great location Great hotel with the pool access rooms Great live bands at the m02 bar Love it here

4

My

15 May 2025

·

Stayed 1 night

Besviken över att ha bokat rum med tillgång till pool direkt från rummet till en pool med poolbar enligt bilderna, men baren var igenbommad och används inte. Dock hade poolen som tillhörde ”vattenlandet” för barn på området öppet. Dålig service och det matchar inte priset för boendet, att inte ha baren igång. Fanns roomservice dock. Rätt trist område och fanns inte mycket att tillgå i närheten förutom en restaurang på hotellets område. Vill man ha något annat finns ett köpcenter ca 10-15 min gångväg därifrån.

8

Steven

24 Nov 2023

·

Stayed 3 nights

Nice rooms Pool access great Breakfast wasn’t the best Limited food options at night Great friendly staff

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $45	17
18 $52	19 $45	20 $43	21 $44	22 $44	23 $63	24 $73
25 $54	26 $44	27 $51	28 $44	29 $51	30 $67	31 $65

Su	Mo	Tu	We	Th	Fr	Sa
1 $56	2 $45	3 $54	4 $55	5 $54	6 $64	7 $67
8 $51	9 $55	10 $51	11 $55	12 $51	13 $44	14 $64
15 $54	16 $51	17 $55	18 $51	19 $55	20 $44	21
22 $55	23 $55	24 $55	25 $53	26 $53	27 $69	28 $66
29 $55	30 $55

Cebu Westown Lagoon - South Wing

Prices for Cebu Westown Lagoon - South Wing

Monthly average prices

About this property

Location

Room options

Superior Twin Room, Balcony

Superior King with Pool Access

Superior Twin with Pool Access

Superior King with Balcony

Guest reviews of Cebu Westown Lagoon - South Wing

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Cebu Westown Lagoon - South Wing

Prices for upcoming dates