Name: Diamond INN
Address: 8609 Sepulveda Blvd, North Hills East, North Hills, California, United States of America, Los Angeles (and vicinity), Los Angeles County, US
Price range: $109–$130 per night
Rating: 8.8

What guests think

Diamond INN receives very mixed reviews, with some guests appreciating low prices, quick check-in, and occasionally spacious rooms, while many others report serious cleanliness problems, broken or outdated fixtures, and frequent noise from the surrounding area and on-site construction.

Multiple reviews cite dirty floors, stained linens, moldy bathrooms, and occasional roaches, with some saying rooms did not match photos. Service is inconsistent: several mention friendly staff and easy check-in, but others experienced rudeness, unhelpful responses to disturbances, and inconvenient daily re-check procedures or unexpected pricing. Rooms are basic and dated; some have in-room jacuzzis, but functionality varies and maintenance issues like nonworking TVs or broken fixtures are common. Expect a budget stay with significant trade-offs, especially around cleanliness and environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities appear limited; parking is available but affected at times by ongoing construction, which has caused debris and daytime noise.

Related guest reviews

2

MARK

Oct 30, 2024

·

Stayed 1 night

Currently under renovation, loud banging and noise from workers right outside my door. Also, bathroom was disgusting, ants everywhere and mildew throughout baseboards...

6

Edward

May 24, 2024

·

Stayed 1 night

Last minute booking here. I wanted to rest but they had workers running machines. So loud and load workers. I could not rest

6

Guadalupe

Jul 28, 2024

·

Stayed 1 night

Parking situation

4

Vicki

Aug 13, 2024

·

Stayed 1 night

Not as advertised. I was given a room in an adjacent bldg under construction. The room was without a dresser so the dirty tile floor and floor boards were visible. The fixtures were old so the water out of the sink was little more than a dribble. The parking lot was fine.

4

Maria Elena

Mar 14, 2023

·

Stayed 1 night

The price for the 2-bed room was not terrible, more reasonable than any hotels/places to stay at nearby. There were enough parking spaces. That is where the positive review ends. On to the actual room, we stayed on the second floor. Right as we walked in, there was an extremely prominent smell of cigarettes thought the room was supposed to be non-smoking. The beds were the squeakiest beds I’ve ever heard. It was absolutely terrible, you’d turn over and the loudest squeaking would be heard. We all couldn’t sleep very much that night. The bathroom had a windowsill and there were leftover soap pieces from the previous person that had stayed there. There was also hair in the restroom. There were dark brown trails of liquid all over the room. Also, the mini fridge was rusting on the inside excessively. The walls were not very sound proof and could hear the next door person listening to their television. We really needed a place to stay that wouldn’t cost us an arm and a leg and decided to stay in this hotel, can’t say we’ll go back.

4

Harvey

Jul 6, 2024

·

Stayed 1 night

Place was pretty dirty, construction on the complex, made for limited parking.

6

Agnieszka

Jan 8, 2025

·

Stayed 1 night

The hot tub was the reason I got that hotel room and on that it delivered. Otherwise, it is a bare bone motel. Room had a small fridge and a TV. I was not able hook up my laptop as only cable box remote was provided and the service had programing with nothing watchable. But hot tub worked.

2

Sunshine

Jul 2, 2024

·

Stayed 1 night

This property has construction going on so there is debris from the roof all over the entrance and parking lot. Strange people are walking around and hanging outside all times of the night as if it’s where prostitutes work from. The water would not get hot so we had to take cold showers. The towels and washcloths look dirty. I killed a roach there. The tv doesn’t work well either and the room stinks.

2

Brittany

Apr 21, 2023

·

Stayed 1 night

Do NOT believe the good reviews! There are your basic, no frills motels and then there is this. We pulled into a very sketchy neighborhood and turned into the Diamond Inn lot. Noticed the good lighting in the parking area…but then everything else we noticed was awful. Room was dirty, countertops and remote had weird substances on them. Walls and floors were in need of repair. We found hair in the shower. It was just gross.

8

Alexander R

Sep 5, 2023

·

Stayed 2 nights

It was reasonable over all. We were assigned a jacuzzi room which J is no longer operational. We fully understand the property is already plenty of years in service but we do appreciate the lodging experience.

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Cleanliness

Reviews repeatedly mention dirty floors that turn feet black, stained or worn linens, mold in bathrooms, and pests like roaches; a few guests did find their rooms acceptably clean.

Related guest reviews

8

caryn

May 1, 2025

·

Stayed 1 night

My husbad and I had a pleasant stay. It was quiet, the bed was comfortable, customer service was excellent and everything was in descent working order. As for cleanliness, everything was clean and presentable except the floors. Walking on the floor turned my feet/socks black.The floors need to be mopped and cleaned every day as part of the daily tasks that come with cleaning the rooms and keeping them germ-free. However, i would stay ther again.

2

Brian

Oct 19, 2025

·

Stayed 1 night

I wish I would’ve taken pictures but we ran out of there so quick that I forgot, this place is dirty! The first room had a toilet that didn’t work so we ended up getting moved but let me tell you that once I turned on the lights you could see all the dust on base board, furniture, and floor. There was mold all over the shower and the bottom was dirty like it had never been scrubbed. The photos posted must’ve been when they first opened, does not look like the pictures. There were multiple burns/holes on comforter, walls are dirty just horrible. Go somewhere else!!

2

Alexandra

Mar 31, 2025

·

Stayed 1 night

Bed sheets were literally stained brown like under the covers, only two towels were given.

2

Cole

May 17, 2025

·

Stayed 1 night

Filthy room, dirty floors, dirty sheets, roaches

2

Maria Nenita

Aug 8, 2025

·

Stayed 1 night

There was a man who was yelling outside the office when I was checking in. The room needs deep cleaning, most especially the bathroom. There was a key that fell off from the bed (that did not belong to me)where I was sleeping that night. There are unswept stuff on the side of the bed. The bathroom is horrible. The grouts and the bathtub floor are black with accumulated dirt. We did not bother to take a shower as we cannot afford to bathe in such dirty shower/bathtub. I have taken photos if you need a proof.

2

George

Oct 13, 2025

·

Stayed 1 night

not clean. roaches. brown water coming from faucet

2

Tyler

Mar 10, 2025

·

Stayed 1 night

Absolutely disgusting milk left in the mini fridge shower didn’t work walls had graffiti all over it some weird ass black stains all over the pillows some nasty mold growing in the corner of the room screen on the air conditioner. Unit didn’t work. This is an inhabitable hotel.

6

Cristina

Aug 4, 2025

·

Stayed 1 night

This property is a mixed bag. The staff at check in was super pleasant and kind. We got our room which was clean and spacious. The bathroom was old and outdated. The tv didn’t work so then we got moved to a room downstairs. The room was smaller and cleanish (the room looked clean but the floor turned my feet black). The bathroom was bigger and clean and new. The area around the property is…interesting. Lots of sirens all night. Overall it was good. Staff was pleasant at checkout as well.

4

Reginald

Mar 29, 2025

·

Stayed 1 night

I was able to sleep but there were a lot of roaches in the room

6

Elder

Apr 23, 2025

·

Stayed 1 night

The hotel people were nice but the overall hotel was bad the comforters had stains , sheets , I told hotel & they gave us another room there was only one stain sheet

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Rooms

Rooms are basic and often dated, with mixed feedback on size (some spacious) and frequent maintenance problems such as nonworking TVs or broken fixtures; noise from outside or other guests is also reported.

Related guest reviews

6

Lisa

Oct 5, 2023

·

Stayed 1 night

The jacuzzi tub was extremely small and out dated. The advertised picture of the jacuzzi tub was not what was offered at the time I checked in. Very disappointed.

10

Darlin

Jan 28, 2024

·

Stayed 1 night

Loved The Jacuzzi!

6

Agnieszka

Jan 8, 2025

·

Stayed 1 night

The hot tub was the reason I got that hotel room and on that it delivered. Otherwise, it is a bare bone motel. Room had a small fridge and a TV. I was not able hook up my laptop as only cable box remote was provided and the service had programing with nothing watchable. But hot tub worked.

2

Josh

Sep 7, 2024

·

Stayed 1 night

Booked it because it had a nice spa in the room got there and it looked nothing like the pictures didn’t even have a drain plug. Ultimately couldn’t even use it nor did I want to after looking at it.

6

Adam

Jan 3, 2025

·

Stayed 1 night

Check was easy, bed was decent, tv in room did not work, towel rack was on the floor, ac worked great

6

Gabi

Mar 31, 2025

·

Stayed 1 night

Too much noise from the outside and people walking around Toilet seat was broken,and the whole place seemed little dirty I stayed one night,so not a big deal

10

Ana

Mar 28, 2025

·

Stayed 1 night

Good hotel for the price it’s spacious I would book again here.

8

Bret

Feb 9, 2025

·

Stayed 1 night

Room was roomy

8

Alexander R

Sep 5, 2023

·

Stayed 2 nights

It was reasonable over all. We were assigned a jacuzzi room which J is no longer operational. We fully understand the property is already plenty of years in service but we do appreciate the lodging experience.

6

Cristina

Aug 4, 2025

·

Stayed 1 night

This property is a mixed bag. The staff at check in was super pleasant and kind. We got our room which was clean and spacious. The bathroom was old and outdated. The tv didn’t work so then we got moved to a room downstairs. The room was smaller and cleanish (the room looked clean but the floor turned my feet black). The bathroom was bigger and clean and new. The area around the property is…interesting. Lots of sirens all night. Overall it was good. Staff was pleasant at checkout as well.

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Service

Staff impressions are mixed: several guests highlight friendly, efficient check-in, while others report rude or unhelpful interactions, daily re-check/payment requirements, pricing discrepancies, and a room being given away after midnight.

Related guest reviews

2

Victor

Oct 22, 2024

·

Stayed 4 nights

Had to check out every day and swipe my card during a five day stay. Prices I paid were not the prices listed on the Hotels.com app or what was proposed on my itinerary. Lots of foot traffic after 10 PM. loud stereos and hotel room parties.

2

John

Jun 20, 2024

·

Stayed 1 night

Room was not cleaned properly, receptionist was quite rude. It was too expensive for the level of quality it was.

2

antonio

Mar 31, 2024

·

Stayed 2 nights

i order on line for Two days booked they said pay one day then the next day .. i went to work and my date got kicked out disrespectfully . saying they gonna call the cops . terible service

10

Angelina

Oct 8, 2024

·

Stayed 1 night

Was a great stay. Very vert nice ppl at service desk. Very genuine service. Respectful, understanding, accommodating, and trustworthy. Small fridge, No microwave, No deposit required. Housemaids very accommodating. Clean room. CONSTRUCTION WORKING IN MORNING but will be over soon. Other then that...id label it perfect. My new go-to. Rm212. Good ppl

2

Jesse

Aug 17, 2023

·

Stayed 1 night

When i arrived to the hotel after dinner and dancing, The hotel rep told that he gave my room away to someone else because i didnt arrive to my paid room before 12 midnight. Im out eating dinner and dancing , im 100+ miles from home now with no where to stay. Super update , never in my life has this happen before. How to you just cancel someones paid reservation and then give my room to someone else. Mind Blowing, not a good experience using Hotels.com

6

ELVIA

Jul 16, 2025

·

Stayed 1 night

It ok not to but the staff very friendly and quick checkin

10

Atalissa

May 12, 2025

·

Stayed 1 night

Easy check in food near by friendly staff big rooms for a affordable price

6

Cristina

Aug 4, 2025

·

Stayed 1 night

This property is a mixed bag. The staff at check in was super pleasant and kind. We got our room which was clean and spacious. The bathroom was old and outdated. The tv didn’t work so then we got moved to a room downstairs. The room was smaller and cleanish (the room looked clean but the floor turned my feet black). The bathroom was bigger and clean and new. The area around the property is…interesting. Lots of sirens all night. Overall it was good. Staff was pleasant at checkout as well.

10

Jaya

Oct 19, 2024

·

Stayed 1 night

I really enjoyed the quick check in and every time I called with a question they answered without any irritation.

2

Kevork

Jun 18, 2024

·

Stayed 1 night

Staff was very rude and off putting. Room wasnt all that clean. The bathroom door had multiple holes as if someone had been kicking and punching in the door, on both sides of the door. Ants were crawling all over the outside of the main entry door as well. Refused to stay the night and left shortly after arriving.

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Location

The area feels rough to many, with sirens, police activity, and loitering reported; some appreciated nearby shops/food, but several felt unsafe or disturbed by late-night noise.

Related guest reviews

2

Jonathan

Jun 18, 2023

·

Stayed 1 night

The place was filthy. I saw two bugs while i was there. The entire hotel was up until 7 am and no one stopped anyone instead their were multiple fights that broke out

2

Alexis

Aug 6, 2024

·

Stayed 14 nights

I booked for two weeks. If you stay here you must pay every night, one night at a time, and they will make whatever price they decide, not what you booked for. There are drug addicts everywhere. I stayed one night out of two weeks because I was told when I tried to pay for the night at 8am (I work overnights so I did this as I'm getting off work) only to be told I can't pay for another night because they are going to do maintenance on the room they booked me into. They told me I'd have to take all my belongings (many) back out and wait until after 3 to check back in. I took my money and left. Stay here if you like to be inconvenienced constantly and like to have criminal activity surrounding you. Don't bring you kids here.

4

Sandra

Sep 14, 2024

·

Stayed 1 night

It's in a really bad area, several unsavory looking people walking around in parking lot, rooms weren't very clean. I took a shower and walked across the floor and my feet were black.

6

Anthony

Sep 9, 2024

·

Stayed 1 night

Cops on property, dirty and old and felt gross being in the room

2

Christopher

Sep 23, 2024

·

Stayed 1 night

This place is located in a dangerous area. I was afraid to walk outside. Suspicious characters in their car fully tinted windows in the back part of the lot. They were not guests and i told the front desk you should keep an eye on them. No response or a glance at the camera. The picture appears that the room is standard. Bed cover full of holes. The towels are so bad you need two to dry off. I'm a seasoned traveler and this is the worse motel I've ever stayed at. Bathtub leaked and thankfully closing the door helped. There is a refrigerator but no place to plug it in. I should've read the reviews. I could write more, but not worth the trouble.

4

Paul

Jun 25, 2025

·

Stayed 3 nights

In a street full of strip joints garbage everywhere. Staff have very poor english. .

10

ELVIA

May 28, 2024

·

Stayed 1 night

Everything was good the only butcher is the noise from car passing

10

Atalissa

May 12, 2025

·

Stayed 1 night

Easy check in food near by friendly staff big rooms for a affordable price

6

Cristina

Aug 4, 2025

·

Stayed 1 night

This property is a mixed bag. The staff at check in was super pleasant and kind. We got our room which was clean and spacious. The bathroom was old and outdated. The tv didn’t work so then we got moved to a room downstairs. The room was smaller and cleanish (the room looked clean but the floor turned my feet black). The bathroom was bigger and clean and new. The area around the property is…interesting. Lots of sirens all night. Overall it was good. Staff was pleasant at checkout as well.

2

Brianna

May 19, 2025

·

Stayed 1 night

DO NOT STAY HERE!!!!!!!!! This was by far the WORST place I have EVER stayed in my whole life, and I’ve had to stay in some pretty sketchy motels before!!! My boyfriend and I were literally woken up at 3am by LAPD, SWAT and a helicopter all trying to get at someone who was just a few rooms down from us, putting us in the line of fire with zero warning what so ever. Then when I tried to talk to the front desk about it they were super dismissive and not helpful or even the slightest bit apologetic!!! DO NOT EVER STAY HERE! Sleep in your car cause you’ll be safer!!!

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Dining

Not enough information in reviews.

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Month	Average price
January	$98
February	$101
March	$97
April	$96
May	$98
June	$100
July	$100
August	$100
September	$99
October	$99
November	$101
December	$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $110	16 $110	17 $110	18 $120	19 $130
20 $110	21 $110	22 $109	23 $110	24 $110	25 $120	26 $130
27 $109	28 $110	29 $110	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $120	3 $130
4 $110	5 $110	6 $110	7 $110	8 $110	9 $120	10 $130
11 $110	12 $110	13 $110	14 $110	15 $110	16 $120	17 $130
18 $110	19 $110	20 $110	21 $110	22 $110	23 $120	24 $130
25 $110	26 $110	27 $110	28 $110	29 $110	30 $120	31 $130

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed

Standard Double Room, 2 Queen Beds

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Diamond INN

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Prices for upcoming dates