Hotel Riu Palace Meloneras
US$385
/ night
Avg. for October
Prices for Hotel Riu Palace Meloneras
Select dates to see prices and availability
US$385
/ night
Avg. for October
Monthly average prices
Nightly prices at Hotel Riu Palace Meloneras average US$313 in the cheapest month (May) and US$531 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$436 |
| February | US$531 |
| March | US$502 |
| April | US$431 |
| May | US$313 |
| June | US$351 |
| July | US$323 |
| August | US$339 |
| September | US$361 |
| October | US$385 |
| November | US$499 |
| December | US$483 |
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Oct · US$385
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Most expensive: February (~US$531)
Cheapest: May (~US$313)
About this property
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wir...
Amenities
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite at Magnolia, one of the hotel's 3 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 515 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.
Location
With a stay at Hotel Riu Palace Meloneras in San Bartolomé de Tirajana (Maspalomas), you'll be a 2-minute drive from Maspalomas Lighthouse and 10 minutes from Maspalomas Dunes. This family-friendly hotel is 3.3 mi (5.4 km) from Yumbo Shopping Center and 10.9 mi (17.6 km) from Playa del Cura.
What's nearby
Maspalomas Lighthouse(0.5 Miles)
La Charca Lagoon(0.5 Miles)
Playa de las mujeres(0.6 Miles)
Maspalomas Golf Course(1.3 Miles)
Holiday World Maspalomas(1.8 Miles)
Maspalomas Botanical Garden(2 Miles)
Maspalomas Dunes(2.1 Miles)
Paseo Costa Canaria(2.2 Miles)
Playa de Pasito Blanco(2.6 Miles)
Las Palmas Beaches(2.6 Miles)
CITA Shopping Center(2.6 Miles)
Yumbo Shopping Center(2.7 Miles)
Playa de las Mujeres(3.1 Miles)
Centro Cultural San Fernando de Maspalomas(3.1 Miles)
Aqualand Maspalomas(3.3 Miles)
The nearest major airport is Gran Canaria Airport (LPA)(21.7 Miles)
Location
Avenida Mar Mediterráneo s/n - Meloneras, Meloneras, San Bartolomé de Tirajana, Comarca Sur, Canary Islands, Spain
Maspalomas Lighthouse (0.5 Miles)
La Charca Lagoon (0.5 Miles)
Playa de las mujeres (0.6 Miles)
Maspalomas Golf Course (1.3 Miles)
Holiday World Maspalomas (1.8 Miles)
Maspalomas Botanical Garden (2 Miles)
Room options
2
Single Room, Balcony
Room details
1 Extra-Large Double Bed
280 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Junior Suite, Balcony
Room details
1 Extra-Large Double Bed
Sleeps 2
495 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
4
Double Room, Balcony, Partial Sea View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
344 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Standard Double Room, Balcony, Garden View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
301 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Standard Double Room, Balcony
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
344 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
4
Double Room, Balcony, Sea View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
344 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Riu Palace Meloneras
9.2
Superb
Based on 686 verified reviews
Who stays here?
Business
0%
Couple
65%
Family
26%
Group
5%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Riu Palace Meloneras, travellers repeatedly praise the friendly, service‑minded staff, the high‑quality buffet dining, and the attractive pools and gardens in a convenient seaside location, with many also noting attentive housekeeping throughout their stay.
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What guests think
At Hotel Riu Palace Meloneras, travellers repeatedly praise the friendly, service‑minded staff, the high‑quality buffet dining, and the attractive pools and gardens in a convenient seaside location, with many also noting attentive housekeeping throughout their stay.
Some guests question the five‑star value, citing dated areas and elements needing refurbishment. Securing tables at the à la carte restaurants can be difficult, and the no‑reserving‑sunbeds policy is not always enforced. A few report climate control and noise issues (weak air‑conditioning, no heating in cool weather, thin walls, or evening music). Expect a calm, service‑focused resort experience.
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AI-generated summary based on recent guest reviews
Facilities
Well‑kept grounds and multiple pools (including adults‑only areas) are widely praised; spa feedback is positive. Several reviews note early sunbed reserving and that the no‑reservation rule is inconsistently enforced.
Related guest reviews
10
JOAQUIN
19 Apr 2022
·
Stayed 5 nights
El hotel tiene varias piscinas que para poder disfrutar tanto si vas en pareja como si vas con niños. Es un hotel mediano (500 habitaciones) lo suficientemente pequeño para que el recorrido entre las habitaciones, comedor y zona exterior resulte agradable y no una travesía interminable. La atención en recepción y comedor es excepcional y el director está muy encima de la actividad diaria, lo cual supongo garantiza un mejor funcionamiento. Está a 10 min andando de la playa por el paseo marítimo y tiene al lado todo tipo de tiendas y restaurantes. Volvería a alojarme sin duda.
El hotel tiene varias piscinas que para poder disfrutar tanto si vas en pareja como si vas con niños. Es un hotel mediano (500 habitaciones) lo suficientemente pequeño para que el recorrido entre las habitaciones, comedor y zona exterior resulte agradable y no una travesía interminable. La atención en recepción y comedor es excepcional y el director está muy encima de la actividad diaria, lo cual supongo garantiza un mejor funcionamiento. Está a 10 min andando de la playa por el paseo marítimo y tiene al lado todo tipo de tiendas y restaurantes. Volvería a alojarme sin duda.
4
GIUSEPPE
26 Aug 2023
·
Stayed 3 nights
Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
10
Torbjörn
8 Feb 2023
·
Stayed 5 nights
Utmärkt service. Vill särskilt framhålla den utomordentliga städningen, den fantastiskt goda och vällagade maten maten, de stora fina rummen, inklusive toalett och duschrum. Vi bodde i rum 5035 med morgon och eftermiddagssol på balkongen. Snabb Wi-Fi. Trevlig hotellträdgård och poolområde. Proffsigt bemötande reception. Några saker som skulle ytterligare förbättra hotellupplevelse: Skippa minibaren. Kassaskåpet borde vara tillgängligt för gästerna utan extra kostnad. Det kostade nu 25 Euro för fem dagar. Det informerades på väl synliga skyltar om att förbokning av solstolar inte var tillåtet. Ändå var det mer regel än undantag att solstolarna vid poolen närmast strandpromenaden bokades av gäster innan de gick för att äta frukost och många som sen inte kom till poolområdet förrän sent på förmiddagen. Se till att hantera detta så får alla får plats några timmar också vid det poolområdet.
Utmärkt service. Vill särskilt framhålla den utomordentliga städningen, den fantastiskt goda och vällagade maten maten, de stora fina rummen, inklusive toalett och duschrum. Vi bodde i rum 5035 med morgon och eftermiddagssol på balkongen. Snabb Wi-Fi. Trevlig hotellträdgård och poolområde. Proffsigt bemötande reception. Några saker som skulle ytterligare förbättra hotellupplevelse: Skippa minibaren. Kassaskåpet borde vara tillgängligt för gästerna utan extra kostnad. Det kostade nu 25 Euro för fem dagar. Det informerades på väl synliga skyltar om att förbokning av solstolar inte var tillåtet. Ändå var det mer regel än undantag att solstolarna vid poolen närmast strandpromenaden bokades av gäster innan de gick för att äta frukost och många som sen inte kom till poolområdet förrän sent på förmiddagen. Se till att hantera detta så får alla får plats några timmar också vid det poolområdet.
10
Fidel Perez
16 Aug 2023
·
Stayed 6 nights
Altamente recomendable para unas vacaciones de descanso. A destacar la calidad (y cantidad) del buffet: MUY muy bueno. Pero sobretodo la atención personalizada y amable de todo el personal: que es MARAVILLOSA. En el buffet la amabilidad y gran profesionalidad de Elías y Roberto lo hacen tan estupendo, que hasta anulamos las reservas de restaurantes a la carta😅 (que seguro serán fantásticos también). Las 2 piscinas "adults only" son un remansito de paz, y Romero te hará pasar un buen rato siempre y sirve las mejores consumiciones de la piscina 😉. En recepción extrema amabilidad también con Elena y todo el equipo
Altamente recomendable para unas vacaciones de descanso. A destacar la calidad (y cantidad) del buffet: MUY muy bueno. Pero sobretodo la atención personalizada y amable de todo el personal: que es MARAVILLOSA. En el buffet la amabilidad y gran profesionalidad de Elías y Roberto lo hacen tan estupendo, que hasta anulamos las reservas de restaurantes a la carta😅 (que seguro serán fantásticos también). Las 2 piscinas "adults only" son un remansito de paz, y Romero te hará pasar un buen rato siempre y sirve las mejores consumiciones de la piscina 😉. En recepción extrema amabilidad también con Elena y todo el equipo
10
Heikki
17 Feb 2023
·
Stayed 9 nights
Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!
Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!
10
nadia
3 Sept 2022
·
Stayed 5 nights
Séjour magnifique, cadre très agréable, très belle réception, personnel avenants (Estefania à la réception), (Joanna, Chawki, German.. au restaurant). Très belles piscines surtout celles qui ont une vue sur la mer. Le buffet est varié et de bonne qualité. La chambre est spacieuse et la litterie est confortable.
Séjour magnifique, cadre très agréable, très belle réception, personnel avenants (Estefania à la réception), (Joanna, Chawki, German.. au restaurant). Très belles piscines surtout celles qui ont une vue sur la mer. Le buffet est varié et de bonne qualité. La chambre est spacieuse et la litterie est confortable.
10
Derek
20 Sept 2023
·
Stayed 7 nights
Beautiful complex could not fault it in any way, maybe if I had one criticism it would be the hotel caters for a slightly older person bet that’s it food staff & grounds were all amazing.
Beautiful complex could not fault it in any way, maybe if I had one criticism it would be the hotel caters for a slightly older person bet that’s it food staff & grounds were all amazing.
6
Andrew
21 Mar 2023
·
Stayed 10 nights
Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
8
JOHN
18 Jun 2022
·
Stayed 5 nights
Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
6
Jon
1 Feb 2025
·
Stayed 3 nights
This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
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AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is repeatedly praised as thorough and attentive, with some noting very frequent towel changes. Overall cleanliness is described as spotless.
Related guest reviews
10
Torbjörn
8 Feb 2023
·
Stayed 5 nights
Utmärkt service. Vill särskilt framhålla den utomordentliga städningen, den fantastiskt goda och vällagade maten maten, de stora fina rummen, inklusive toalett och duschrum. Vi bodde i rum 5035 med morgon och eftermiddagssol på balkongen. Snabb Wi-Fi. Trevlig hotellträdgård och poolområde. Proffsigt bemötande reception. Några saker som skulle ytterligare förbättra hotellupplevelse: Skippa minibaren. Kassaskåpet borde vara tillgängligt för gästerna utan extra kostnad. Det kostade nu 25 Euro för fem dagar. Det informerades på väl synliga skyltar om att förbokning av solstolar inte var tillåtet. Ändå var det mer regel än undantag att solstolarna vid poolen närmast strandpromenaden bokades av gäster innan de gick för att äta frukost och många som sen inte kom till poolområdet förrän sent på förmiddagen. Se till att hantera detta så får alla får plats några timmar också vid det poolområdet.
Utmärkt service. Vill särskilt framhålla den utomordentliga städningen, den fantastiskt goda och vällagade maten maten, de stora fina rummen, inklusive toalett och duschrum. Vi bodde i rum 5035 med morgon och eftermiddagssol på balkongen. Snabb Wi-Fi. Trevlig hotellträdgård och poolområde. Proffsigt bemötande reception. Några saker som skulle ytterligare förbättra hotellupplevelse: Skippa minibaren. Kassaskåpet borde vara tillgängligt för gästerna utan extra kostnad. Det kostade nu 25 Euro för fem dagar. Det informerades på väl synliga skyltar om att förbokning av solstolar inte var tillåtet. Ändå var det mer regel än undantag att solstolarna vid poolen närmast strandpromenaden bokades av gäster innan de gick för att äta frukost och många som sen inte kom till poolområdet förrän sent på förmiddagen. Se till att hantera detta så får alla får plats några timmar också vid det poolområdet.
10
David
24 Apr 2022
·
Stayed 7 nights
Spotless resort. Super efficient staff. Buffet half board can sometimes be a problem finding good options but here the choice is huge and quality very good. Options have included fresh grilled lobster, fresh cut and grilled sirloin, and Easter eggs on Easter Sunday :)
Spotless resort. Super efficient staff. Buffet half board can sometimes be a problem finding good options but here the choice is huge and quality very good. Options have included fresh grilled lobster, fresh cut and grilled sirloin, and Easter eggs on Easter Sunday :)
10
ADRIANA
4 Jul 2024
·
Stayed 9 nights
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
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AI-generated summary based on recent guest reviews
Rooms
Many guests find rooms spacious and comfortable. Others mention dated bathrooms, weak air‑conditioning or lack of heating in cool weather, inconsistent shower temperature, and noise from thin walls or evening entertainment.
Related guest reviews
6
MOHAMMED Zakarya
4 Oct 2025
·
Stayed 7 nights
L’hôtel Riu Palace Meloneras offre un cadre agréable, mais dans l’ensemble, il ne correspond pas vraiment aux standards d’un établissement 5 étoiles. Le restaurant principal dégage une odeur de renfermé, ce qui pousse la plupart des clients à manger à l’extérieur. La salle de bain mériterait une rénovation, et la réception manque un peu de modernité. Dommage, car le potentiel est là, mais une mise à jour serait nécessaire pour retrouver le niveau attendu d’un hôtel de cette catégorie.
L’hôtel Riu Palace Meloneras offre un cadre agréable, mais dans l’ensemble, il ne correspond pas vraiment aux standards d’un établissement 5 étoiles. Le restaurant principal dégage une odeur de renfermé, ce qui pousse la plupart des clients à manger à l’extérieur. La salle de bain mériterait une rénovation, et la réception manque un peu de modernité. Dommage, car le potentiel est là, mais une mise à jour serait nécessaire pour retrouver le niveau attendu d’un hôtel de cette catégorie.
4
GIUSEPPE
26 Aug 2023
·
Stayed 3 nights
Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
10
Torbjörn
8 Feb 2023
·
Stayed 5 nights
Utmärkt service. Vill särskilt framhålla den utomordentliga städningen, den fantastiskt goda och vällagade maten maten, de stora fina rummen, inklusive toalett och duschrum. Vi bodde i rum 5035 med morgon och eftermiddagssol på balkongen. Snabb Wi-Fi. Trevlig hotellträdgård och poolområde. Proffsigt bemötande reception. Några saker som skulle ytterligare förbättra hotellupplevelse: Skippa minibaren. Kassaskåpet borde vara tillgängligt för gästerna utan extra kostnad. Det kostade nu 25 Euro för fem dagar. Det informerades på väl synliga skyltar om att förbokning av solstolar inte var tillåtet. Ändå var det mer regel än undantag att solstolarna vid poolen närmast strandpromenaden bokades av gäster innan de gick för att äta frukost och många som sen inte kom till poolområdet förrän sent på förmiddagen. Se till att hantera detta så får alla får plats några timmar också vid det poolområdet.
Utmärkt service. Vill särskilt framhålla den utomordentliga städningen, den fantastiskt goda och vällagade maten maten, de stora fina rummen, inklusive toalett och duschrum. Vi bodde i rum 5035 med morgon och eftermiddagssol på balkongen. Snabb Wi-Fi. Trevlig hotellträdgård och poolområde. Proffsigt bemötande reception. Några saker som skulle ytterligare förbättra hotellupplevelse: Skippa minibaren. Kassaskåpet borde vara tillgängligt för gästerna utan extra kostnad. Det kostade nu 25 Euro för fem dagar. Det informerades på väl synliga skyltar om att förbokning av solstolar inte var tillåtet. Ändå var det mer regel än undantag att solstolarna vid poolen närmast strandpromenaden bokades av gäster innan de gick för att äta frukost och många som sen inte kom till poolområdet förrän sent på förmiddagen. Se till att hantera detta så får alla får plats några timmar också vid det poolområdet.
8
Farrah
20 Feb 2022
·
Stayed 7 nights
It\'s a lovely resort and I can\'t fault the staff; however, it feels like a retirement home, with the clientele being all very old people. The entertainment is all aimed at this group, with massive amounts of Credence Clearwater Revival and ABBA tributes. Despite it being half term, there was no kids club for the first two days, and then only for 90 minutes in the morning. For a family holiday, this is not ideal. There were two "menu" restaurants which felt extremely hostile to children (very haute cuisine, no accessible menu options for children) - my daughter lives in London and can happily eat in restaurants without needing some kind of crappy kids menu, but there wasn\'t anything remotely suitable for her here. So despite being a gorgeous resort, I don\'t think we will be coming back here. Also the music goes until 11pm most nights and is extremely loud (there is no double glazing and the hotel walls are very thin) - combined with elderly neighbours waking at the crack of dawn and listening to the news on TV at maximum volume, it is not as restful as it should be.
It\'s a lovely resort and I can\'t fault the staff; however, it feels like a retirement home, with the clientele being all very old people. The entertainment is all aimed at this group, with massive amounts of Credence Clearwater Revival and ABBA tributes. Despite it being half term, there was no kids club for the first two days, and then only for 90 minutes in the morning. For a family holiday, this is not ideal. There were two "menu" restaurants which felt extremely hostile to children (very haute cuisine, no accessible menu options for children) - my daughter lives in London and can happily eat in restaurants without needing some kind of crappy kids menu, but there wasn\'t anything remotely suitable for her here. So despite being a gorgeous resort, I don\'t think we will be coming back here. Also the music goes until 11pm most nights and is extremely loud (there is no double glazing and the hotel walls are very thin) - combined with elderly neighbours waking at the crack of dawn and listening to the news on TV at maximum volume, it is not as restful as it should be.
10
Heikki
17 Feb 2023
·
Stayed 9 nights
Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!
Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!
10
Jalil
23 Aug 2024
·
Stayed 12 nights
Perfect except TV in the room and shower temperature (switching from hot to cold).
Perfect except TV in the room and shower temperature (switching from hot to cold).
10
nadia
3 Sept 2022
·
Stayed 5 nights
Séjour magnifique, cadre très agréable, très belle réception, personnel avenants (Estefania à la réception), (Joanna, Chawki, German.. au restaurant). Très belles piscines surtout celles qui ont une vue sur la mer. Le buffet est varié et de bonne qualité. La chambre est spacieuse et la litterie est confortable.
Séjour magnifique, cadre très agréable, très belle réception, personnel avenants (Estefania à la réception), (Joanna, Chawki, German.. au restaurant). Très belles piscines surtout celles qui ont une vue sur la mer. Le buffet est varié et de bonne qualité. La chambre est spacieuse et la litterie est confortable.
6
Andrew
21 Mar 2023
·
Stayed 10 nights
Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
6
Jon
1 Feb 2025
·
Stayed 3 nights
This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
8
Andreas
16 Feb 2026
·
Stayed 7 nights
Alles wat je van een vijf sterren hotel mag verwachten was aanwezig. Mooie kamer, heerlijk eten, erg vriendelijk en behulpzaam personeel en veel mooie voorzieningen. In één woord geweldig.
Alles wat je van een vijf sterren hotel mag verwachten was aanwezig. Mooie kamer, heerlijk eten, erg vriendelijk en behulpzaam personeel en veel mooie voorzieningen. In één woord geweldig.
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AI-generated summary based on recent guest reviews
Service
Service is a consistent highlight across reception, restaurants and housekeeping, with friendly, professional and personalized attention repeatedly noted.
Related guest reviews
10
JOAQUIN
19 Apr 2022
·
Stayed 5 nights
El hotel tiene varias piscinas que para poder disfrutar tanto si vas en pareja como si vas con niños. Es un hotel mediano (500 habitaciones) lo suficientemente pequeño para que el recorrido entre las habitaciones, comedor y zona exterior resulte agradable y no una travesía interminable. La atención en recepción y comedor es excepcional y el director está muy encima de la actividad diaria, lo cual supongo garantiza un mejor funcionamiento. Está a 10 min andando de la playa por el paseo marítimo y tiene al lado todo tipo de tiendas y restaurantes. Volvería a alojarme sin duda.
El hotel tiene varias piscinas que para poder disfrutar tanto si vas en pareja como si vas con niños. Es un hotel mediano (500 habitaciones) lo suficientemente pequeño para que el recorrido entre las habitaciones, comedor y zona exterior resulte agradable y no una travesía interminable. La atención en recepción y comedor es excepcional y el director está muy encima de la actividad diaria, lo cual supongo garantiza un mejor funcionamiento. Está a 10 min andando de la playa por el paseo marítimo y tiene al lado todo tipo de tiendas y restaurantes. Volvería a alojarme sin duda.
10
Torbjörn
8 Feb 2023
·
Stayed 5 nights
Utmärkt service. Vill särskilt framhålla den utomordentliga städningen, den fantastiskt goda och vällagade maten maten, de stora fina rummen, inklusive toalett och duschrum. Vi bodde i rum 5035 med morgon och eftermiddagssol på balkongen. Snabb Wi-Fi. Trevlig hotellträdgård och poolområde. Proffsigt bemötande reception. Några saker som skulle ytterligare förbättra hotellupplevelse: Skippa minibaren. Kassaskåpet borde vara tillgängligt för gästerna utan extra kostnad. Det kostade nu 25 Euro för fem dagar. Det informerades på väl synliga skyltar om att förbokning av solstolar inte var tillåtet. Ändå var det mer regel än undantag att solstolarna vid poolen närmast strandpromenaden bokades av gäster innan de gick för att äta frukost och många som sen inte kom till poolområdet förrän sent på förmiddagen. Se till att hantera detta så får alla får plats några timmar också vid det poolområdet.
Utmärkt service. Vill särskilt framhålla den utomordentliga städningen, den fantastiskt goda och vällagade maten maten, de stora fina rummen, inklusive toalett och duschrum. Vi bodde i rum 5035 med morgon och eftermiddagssol på balkongen. Snabb Wi-Fi. Trevlig hotellträdgård och poolområde. Proffsigt bemötande reception. Några saker som skulle ytterligare förbättra hotellupplevelse: Skippa minibaren. Kassaskåpet borde vara tillgängligt för gästerna utan extra kostnad. Det kostade nu 25 Euro för fem dagar. Det informerades på väl synliga skyltar om att förbokning av solstolar inte var tillåtet. Ändå var det mer regel än undantag att solstolarna vid poolen närmast strandpromenaden bokades av gäster innan de gick för att äta frukost och många som sen inte kom till poolområdet förrän sent på förmiddagen. Se till att hantera detta så får alla får plats några timmar också vid det poolområdet.
10
Fidel Perez
16 Aug 2023
·
Stayed 6 nights
Altamente recomendable para unas vacaciones de descanso. A destacar la calidad (y cantidad) del buffet: MUY muy bueno. Pero sobretodo la atención personalizada y amable de todo el personal: que es MARAVILLOSA. En el buffet la amabilidad y gran profesionalidad de Elías y Roberto lo hacen tan estupendo, que hasta anulamos las reservas de restaurantes a la carta😅 (que seguro serán fantásticos también). Las 2 piscinas "adults only" son un remansito de paz, y Romero te hará pasar un buen rato siempre y sirve las mejores consumiciones de la piscina 😉. En recepción extrema amabilidad también con Elena y todo el equipo
Altamente recomendable para unas vacaciones de descanso. A destacar la calidad (y cantidad) del buffet: MUY muy bueno. Pero sobretodo la atención personalizada y amable de todo el personal: que es MARAVILLOSA. En el buffet la amabilidad y gran profesionalidad de Elías y Roberto lo hacen tan estupendo, que hasta anulamos las reservas de restaurantes a la carta😅 (que seguro serán fantásticos también). Las 2 piscinas "adults only" son un remansito de paz, y Romero te hará pasar un buen rato siempre y sirve las mejores consumiciones de la piscina 😉. En recepción extrema amabilidad también con Elena y todo el equipo
10
Heikki
17 Feb 2023
·
Stayed 9 nights
Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!
Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!
10
nadia
3 Sept 2022
·
Stayed 5 nights
Séjour magnifique, cadre très agréable, très belle réception, personnel avenants (Estefania à la réception), (Joanna, Chawki, German.. au restaurant). Très belles piscines surtout celles qui ont une vue sur la mer. Le buffet est varié et de bonne qualité. La chambre est spacieuse et la litterie est confortable.
Séjour magnifique, cadre très agréable, très belle réception, personnel avenants (Estefania à la réception), (Joanna, Chawki, German.. au restaurant). Très belles piscines surtout celles qui ont une vue sur la mer. Le buffet est varié et de bonne qualité. La chambre est spacieuse et la litterie est confortable.
10
ADRIANA
3 Aug 2023
·
Stayed 14 nights
Amazing hotel will return for sure and staff are really amazing
Amazing hotel will return for sure and staff are really amazing
8
JOHN
18 Jun 2022
·
Stayed 5 nights
Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
8
Andreas
16 Feb 2026
·
Stayed 7 nights
Alles wat je van een vijf sterren hotel mag verwachten was aanwezig. Mooie kamer, heerlijk eten, erg vriendelijk en behulpzaam personeel en veel mooie voorzieningen. In één woord geweldig.
Alles wat je van een vijf sterren hotel mag verwachten was aanwezig. Mooie kamer, heerlijk eten, erg vriendelijk en behulpzaam personeel en veel mooie voorzieningen. In één woord geweldig.
10
JOAQUIN
10 Apr 2023
·
Stayed 5 nights
Es el mejor hotel de 5 estrellas de la zona. El Lopesan tiene mucha fama por sus instalaciones pero este es un hotel demasiado grande y mal atendido; por contra, el Riu Palace tiene el tamaño justo (en el límite alto) para que la atención sea cercana, no haya que esperar horas en los ascensores y el buffet del comedor es maravilloso (en calidad, variedad y sin esperas).
Es el mejor hotel de 5 estrellas de la zona. El Lopesan tiene mucha fama por sus instalaciones pero este es un hotel demasiado grande y mal atendido; por contra, el Riu Palace tiene el tamaño justo (en el límite alto) para que la atención sea cercana, no haya que esperar horas en los ascensores y el buffet del comedor es maravilloso (en calidad, variedad y sin esperas).
10
ADRIANA
4 Jul 2024
·
Stayed 9 nights
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
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AI-generated summary based on recent guest reviews
Location
Convenient location near the beach promenade with easy access to shops and restaurants.
Related guest reviews
10
JOAQUIN
19 Apr 2022
·
Stayed 5 nights
El hotel tiene varias piscinas que para poder disfrutar tanto si vas en pareja como si vas con niños. Es un hotel mediano (500 habitaciones) lo suficientemente pequeño para que el recorrido entre las habitaciones, comedor y zona exterior resulte agradable y no una travesía interminable. La atención en recepción y comedor es excepcional y el director está muy encima de la actividad diaria, lo cual supongo garantiza un mejor funcionamiento. Está a 10 min andando de la playa por el paseo marítimo y tiene al lado todo tipo de tiendas y restaurantes. Volvería a alojarme sin duda.
El hotel tiene varias piscinas que para poder disfrutar tanto si vas en pareja como si vas con niños. Es un hotel mediano (500 habitaciones) lo suficientemente pequeño para que el recorrido entre las habitaciones, comedor y zona exterior resulte agradable y no una travesía interminable. La atención en recepción y comedor es excepcional y el director está muy encima de la actividad diaria, lo cual supongo garantiza un mejor funcionamiento. Está a 10 min andando de la playa por el paseo marítimo y tiene al lado todo tipo de tiendas y restaurantes. Volvería a alojarme sin duda.
8
Luigi
4 Dec 2025
·
Stayed 3 nights
Quality of food and location
Quality of food and location
10
Heikki
17 Feb 2023
·
Stayed 9 nights
Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!
Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!
6
Andrew
21 Mar 2023
·
Stayed 10 nights
Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
8
JOHN
18 Jun 2022
·
Stayed 5 nights
Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
8
Jose
27 Oct 2022
·
Stayed 2 nights
The location
The location
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AI-generated summary based on recent guest reviews
Dining
The buffet is frequently praised for quality and variety, though some find breakfast or desserts average and aspects not fully five‑star. Reservations for the specialty restaurants can be hard to secure.
Related guest reviews
4
GIUSEPPE
26 Aug 2023
·
Stayed 3 nights
Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
Impressive lobby Nice garden with pools Very good dinner buffet Average breakfast buffet Not bad rooms but like any B&B or 3 star hotel Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel. The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars
8
Luigi
4 Dec 2025
·
Stayed 3 nights
Quality of food and location
Quality of food and location
10
Fidel Perez
16 Aug 2023
·
Stayed 6 nights
Altamente recomendable para unas vacaciones de descanso. A destacar la calidad (y cantidad) del buffet: MUY muy bueno. Pero sobretodo la atención personalizada y amable de todo el personal: que es MARAVILLOSA. En el buffet la amabilidad y gran profesionalidad de Elías y Roberto lo hacen tan estupendo, que hasta anulamos las reservas de restaurantes a la carta😅 (que seguro serán fantásticos también). Las 2 piscinas "adults only" son un remansito de paz, y Romero te hará pasar un buen rato siempre y sirve las mejores consumiciones de la piscina 😉. En recepción extrema amabilidad también con Elena y todo el equipo
Altamente recomendable para unas vacaciones de descanso. A destacar la calidad (y cantidad) del buffet: MUY muy bueno. Pero sobretodo la atención personalizada y amable de todo el personal: que es MARAVILLOSA. En el buffet la amabilidad y gran profesionalidad de Elías y Roberto lo hacen tan estupendo, que hasta anulamos las reservas de restaurantes a la carta😅 (que seguro serán fantásticos también). Las 2 piscinas "adults only" son un remansito de paz, y Romero te hará pasar un buen rato siempre y sirve las mejores consumiciones de la piscina 😉. En recepción extrema amabilidad también con Elena y todo el equipo
10
nadia
3 Sept 2022
·
Stayed 5 nights
Séjour magnifique, cadre très agréable, très belle réception, personnel avenants (Estefania à la réception), (Joanna, Chawki, German.. au restaurant). Très belles piscines surtout celles qui ont une vue sur la mer. Le buffet est varié et de bonne qualité. La chambre est spacieuse et la litterie est confortable.
Séjour magnifique, cadre très agréable, très belle réception, personnel avenants (Estefania à la réception), (Joanna, Chawki, German.. au restaurant). Très belles piscines surtout celles qui ont une vue sur la mer. Le buffet est varié et de bonne qualité. La chambre est spacieuse et la litterie est confortable.
6
Andrew
21 Mar 2023
·
Stayed 10 nights
Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, "freezing" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+. Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the "No reserving of beds" rule though, it is completely ignored by the staff and guests. Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them. The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.
8
JOHN
18 Jun 2022
·
Stayed 5 nights
Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
Great location. great hotel and good parking. Friendly staff. Good value. Only 2 speciality restaurants which are always busy. The staff was a little noisy around the pool area.
6
Jon
1 Feb 2025
·
Stayed 3 nights
This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
8
Andreas
16 Feb 2026
·
Stayed 7 nights
Alles wat je van een vijf sterren hotel mag verwachten was aanwezig. Mooie kamer, heerlijk eten, erg vriendelijk en behulpzaam personeel en veel mooie voorzieningen. In één woord geweldig.
Alles wat je van een vijf sterren hotel mag verwachten was aanwezig. Mooie kamer, heerlijk eten, erg vriendelijk en behulpzaam personeel en veel mooie voorzieningen. In één woord geweldig.
10
David
24 Apr 2022
·
Stayed 7 nights
Spotless resort. Super efficient staff. Buffet half board can sometimes be a problem finding good options but here the choice is huge and quality very good. Options have included fresh grilled lobster, fresh cut and grilled sirloin, and Easter eggs on Easter Sunday :)
Spotless resort. Super efficient staff. Buffet half board can sometimes be a problem finding good options but here the choice is huge and quality very good. Options have included fresh grilled lobster, fresh cut and grilled sirloin, and Easter eggs on Easter Sunday :)
10
ADRIANA
4 Jul 2024
·
Stayed 9 nights
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
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AI-generated summary based on recent guest reviews
10
Caroline
13 May 2026
·
Stayed 5 nights
The rooms were beautifully cleaned, plenty of clean towels. The staff went over and above to help. And fulfil your needs. Breakfast and dinner was truly enjoyable with every food you could possibly want, fresh and plentiful. The hotel was truly relaxing, with a beautifully calm and relaxing feel.
The rooms were beautifully cleaned, plenty of clean towels. The staff went over and above to help. And fulfil your needs. Breakfast and dinner was truly enjoyable with every food you could possibly want, fresh and plentiful. The hotel was truly relaxing, with a beautifully calm and relaxing feel.
10
Karin
4 May 2026
·
Stayed 7 nights
.
.
8
Luigi
14 Apr 2026
·
Stayed 1 night
The hotel is super! The only problems had been the dinner at the buffet restaurant( real bad experience) and even the breakfast ( a lot of different food/offers but poor quality( for us). It has been strange because the hotel is very nice, nice clients and very kind service.
The hotel is super! The only problems had been the dinner at the buffet restaurant( real bad experience) and even the breakfast ( a lot of different food/offers but poor quality( for us). It has been strange because the hotel is very nice, nice clients and very kind service.
10
johan
5 Apr 2026
·
Stayed 7 nights
Its an amazing hotel
Its an amazing hotel
8
Luigi
4 Dec 2025
·
Stayed 3 nights
Quality of food and location
Quality of food and location
FAQs about Hotel Riu Palace Meloneras
Is parking available at the property?
Uncovered self-parking is available on-site for a fee of EUR 9 per night. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the property located in relation to key landmarks?
The hotel is located in San Bartolomé de Tirajana (Maspalomas), just a 2-minute drive from Maspalomas Lighthouse and 10 minutes from Maspalomas Dunes. It is 3.3 miles from Yumbo Shopping Center and 14.9 miles from Mogan Port.
Does the property have a swimming pool?
Yes, the property features 5 outdoor swimming pools, including an infinity pool and a children's pool. The pools are available seasonally and operational hours may vary.
Are children allowed at the property?
Children are welcome at the property, and there is no minimum age requirement for children to stay for free.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. It is recommended to contact the property directly for specific requests regarding additional sleeping arrangements.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-08: NO DATA
- 2026-10-09: 359.32162200000005USD
- 2026-10-10: 416.41010400000005USD
- 2026-10-11: 359.32162200000005USD
- 2026-10-12: NO DATA
- 2026-10-13: 354.4298598040772USD
- 2026-10-14: 355.963476USD
- 2026-10-15: 353.54266894952394USD
- 2026-10-16: 355.963476USD
- 2026-10-17: 355.963476USD
- 2026-10-18: 737.9534716815186USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 418.64886800000005USD
- 2026-10-24: 422.007014USD
- 2026-10-25: 422.007014USD
- 2026-10-26: 422.007014USD
- 2026-10-27: 422.007014USD
- 2026-10-28: 360.441004USD
- 2026-10-29: 422.007014USD
- 2026-10-30: 422.007014USD
- 2026-10-31: 360.441004USD
- 2026-11-01: 507.08004600000004USD
- 2026-11-02: 500.77884221661384USD
- 2026-11-03: 500.77884221661384USD
- 2026-11-04: 507.08004600000004USD
- 2026-11-05: 500.77884221661384USD
- 2026-11-06: 507.08004600000004USD
- 2026-11-07: 524.8101304383546USD
- 2026-11-08: 523.6612676441041USD
- 2026-11-09: 522.751394USD
- 2026-11-10: 525.9340558284302USD
- 2026-11-11: 527.6159300162965USD
- 2026-11-12: 502.60251800000003USD
- 2026-11-13: 527.6159300162965USD
- 2026-11-14: 523.6612676441041USD
- 2026-11-15: 494.76684400000005USD
- 2026-11-16: 494.76684400000005USD
- 2026-11-17: 518.2452050656128USD
- 2026-11-18: 494.42113642431644USD
- 2026-11-19: 514.9157200000001USD
- 2026-11-20: 494.76684400000005USD
- 2026-11-21: 527.0946016257325USD
- 2026-11-22: 465.66291200000006USD
- 2026-11-23: 447.75280000000004USD
- 2026-11-24: 487.05476387438966USD
- 2026-11-25: 447.75280000000004USD
- 2026-11-26: 466.6117289876099USD
- 2026-11-27: 467.8307581218262USD
- 2026-11-28: 467.8307581218262USD
- 2026-11-29: 469.83002055926517USD
- 2026-11-30: 419.9469111285401USD
- 2026-12-01: 423.95182407818606USD
- 2026-12-02: 420.84773215332035USD
- 2026-12-03: 421.84738045245365USD
- 2026-12-04: 420.84773215332035USD
- 2026-12-05: 420.84773215332035USD
- 2026-12-06: 419.9469111285401USD
- 2026-12-07: 398.499992USD
- 2026-12-08: 420.84773215332035USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses some solar energy
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Business details
Property registration number H-35/1/0000244
- Uncovered self parking fee: EUR 9 per night
- In-room safe fee: EUR 7 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Activities
Swimming pool
Garden
Golf course (nearby)
Beach (nearby)
Scuba diving
Windsurfing
Child pool
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Pool (Infinity)
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Electric car charging station
Parking Onsite
General
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Kids club
Beach Sun Loungers
Snack Bar/Deli
Services
Babysitting/Child services
Housekeeping
Currency exchange
Safe-deposit box
Self laundry
24-Hour Front Desk
Internet
Free wi-fi