Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel
Property description
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. The beach shuttle (surcharge) ...
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Guest reviews
8.4
Very good
Based on 508 verified reviews
Facilities
9.2
Cleanliness
9
Service
8.8
10
Ahmad
25 Mar 2026
·
Stayed 2 nights
All ok
All ok
6
Faisal
23 Mar 2026
·
Stayed 5 nights
The hotel is great and check-in was easy and effortless. I just wanted to make some suggestions: review the breakfast selection and quality and compare with other hotels to ensure its great quality and varied. Pay attention to the small details, at the rate you offer you can include a turn down service, make sure the mattress converters are new as the one in my room was old and worn (i could feel the middle of the bed). Also improve the professionality of your service. Small tweaks can turn your hotel from ok/fine to great! It will also ensure a return guest instead of being a once-off. The staff is very helpful, but perhaps train them to be forward thinking and focussed on great service.
The hotel is great and check-in was easy and effortless. I just wanted to make some suggestions: review the breakfast selection and quality and compare with other hotels to ensure its great quality and varied. Pay attention to the small details, at the rate you offer you can include a turn down service, make sure the mattress converters are new as the one in my room was old and worn (i could feel the middle of the bed). Also improve the professionality of your service. Small tweaks can turn your hotel from ok/fine to great! It will also ensure a return guest instead of being a once-off. The staff is very helpful, but perhaps train them to be forward thinking and focussed on great service.
10
Anthonius
16 Feb 2026
·
Stayed 1 night
Real warm welcome, arriving early Gerard did his utmost to get a room straight away. Sean the F&B manager special mention for his way of handling staff AND guests, fantastic hospitality. And very special mentioning for Griszelda: summum of True Friendliness and smiles. She even found out our son’s 40th anniversary and conposed and sang for him in the restaurant. What a wonderful person. Than you for all fhis
Real warm welcome, arriving early Gerard did his utmost to get a room straight away. Sean the F&B manager special mention for his way of handling staff AND guests, fantastic hospitality. And very special mentioning for Griszelda: summum of True Friendliness and smiles. She even found out our son’s 40th anniversary and conposed and sang for him in the restaurant. What a wonderful person. Than you for all fhis
10
Aruna
15 Feb 2026
·
Stayed 3 nights
What a lovely room, very good breakfast,
What a lovely room, very good breakfast,
10
tara
14 Jan 2026
·
Stayed 4 nights
From the moment you walk in the door, Julia and her team are outstanding. Nothing is to much trouble. So helpful with everything. The rooms are super clean. Lovely pool area too. This was our second visit to the LC and it won’t be our last!
From the moment you walk in the door, Julia and her team are outstanding. Nothing is to much trouble. So helpful with everything. The rooms are super clean. Lovely pool area too. This was our second visit to the LC and it won’t be our last!
Cnr R44 and Main road, Heldervue, Cape Town, Cape Town (and vicinity), South Africa
Location
With a stay at Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel in Cape Town (Somerset West), you'll be a 4-minute drive from Cheetah Outreach and 5 minutes from Lourensford Wine Estate. This hotel is 4.6 mi (7.5 km) from Vergelegen Wine Estate and 4.9 mi (7.9 km) from Erinvale Golf Club.
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