Hotel Riu Papayas - All Inclusive
US$300
/ night
Avg. for November
Prices for Hotel Riu Papayas - All Inclusive
Select dates to see prices and availability
US$300
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel Riu Papayas - All Inclusive average US$226 in the cheapest month (May) and US$318 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$292 |
| February | US$315 |
| March | US$318 |
| April | US$274 |
| May | US$226 |
| June | US$232 |
| July | US$270 |
| August | US$287 |
| September | US$262 |
| October | US$298 |
| November | US$300 |
| December | US$313 |
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Nov · US$300
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Most expensive: March (~US$318)
Cheapest: May (~US$226)
About this property
Don't miss out on the many recreational opportunities, including an outdoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and bike stora...
Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and bike storage. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Dining
Satisfy your appetite at one of the hotel's 3 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 468 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Location
With a stay at Hotel Riu Papayas - All Inclusive in San Bartolomé de Tirajana (Maspalomas), you'll be within a 5-minute drive of Yumbo Shopping Center and Maspalomas Dunes. This all-inclusive hotel is 12.5 mi (20.1 km) from Playa del Cura and 13.3 mi (21.4 km) from Puerto Rico Beach.
What's nearby
Kasbah Shopping Center(0.4 Miles)
El Salvador Ecumenical Temple(0.4 Miles)
Paseo Costa Canaria(0.5 Miles)
Yumbo Shopping Center(0.5 Miles)
English Beach(0.6 Miles)
Centro Cultural San Fernando de Maspalomas(0.8 Miles)
Playa de Cochino(0.8 Miles)
Las Palmas Beaches(0.9 Miles)
Playas del Veril(0.9 Miles)
CITA Shopping Center(1 Miles)
Maspalomas Botanical Garden(1.1 Miles)
Las Burras Beach(1.3 Miles)
Holiday World Maspalomas(1.6 Miles)
Maspalomas Dunes(1.6 Miles)
Maspalomas Golf Course(1.9 Miles)
The preferred airport for Hotel Riu Papayas - All Inclusive is Gran Canaria Airport (LPA)(18.8 Miles)
Location
Avenida Gran Canaria 22, Playa del Ingles, Maspalomas, Canary Islands, Spain
Kasbah Shopping Center (0.4 Miles)
El Salvador Ecumenical Temple (0.4 Miles)
Paseo Costa Canaria (0.5 Miles)
Yumbo Shopping Center (0.5 Miles)
English Beach (0.6 Miles)
Centro Cultural San Fernando de Maspalomas (0.8 Miles)
Room options
3
Double Room, Balcony, Garden View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
290 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
3
Family Room, Balcony
Room details
1 Extra-Large Double Bed
and 1 Double Bed
Sleeps 4
398 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
2
Family Room, Balcony, Garden View
Room details
1 Extra-Large Double Bed
and 1 Double Bed
Sleeps 4
398 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
3
Standard Double Room, Balcony
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
291 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Riu Papayas - All Inclusive
8.2
Very good
Based on 1,378 verified reviews
Who stays here?
Business
2%
Couple
48%
Family
33%
Group
12%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, travellers describe Hotel Riu Papayas - All Inclusive as very clean with friendly staff and generally good buffets, though some note corridor noise, a limited gym, and occasional inconsistencies with housekeeping and drinks.
Read moreWas this helpful?
What guests think
Across recent reviews, travellers describe Hotel Riu Papayas - All Inclusive as very clean with friendly staff and generally good buffets, though some note corridor noise, a limited gym, and occasional inconsistencies with housekeeping and drinks.
The beach is a 10–15 minute walk, and a free shuttle runs several times a day. Entertainment and daytime activities are popular, and there are usually plenty of poolside loungers. Overall, expect a well-run all-inclusive with some small trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Pool area with plenty of loungers and regular evening entertainment is a highlight. The gym is small and under-equipped; on-site parking is available.
Related guest reviews
10
Margaryta
26 May 2025
·
Stayed 4 nights
Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
8
Martin
12 Nov 2023
·
Stayed 6 nights
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
8
Anthony
14 May 2023
·
Stayed 7 nights
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu. Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner. Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before. Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu. Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner. Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before. Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
8
John
15 Feb 2026
·
Stayed 2 nights
Mycket solstolar, bra
Mycket solstolar, bra
10
Corinne
7 Jun 2025
·
Stayed 4 nights
Hôtel top ! Personnel super aimable et souriant. Très bon buffet. Belle piscine. Parking chambre très propre
Hôtel top ! Personnel super aimable et souriant. Très bon buffet. Belle piscine. Parking chambre très propre
10
Sebastian
19 Jan 2026
·
Stayed 4 nights
Rummet rent personal va underbara. Hjälpsamma. Trevliga. maten bra men lite variation och kunde markera ut maten bättre. Underbar varm pool . Trevligt med live band.
Rummet rent personal va underbara. Hjälpsamma. Trevliga. maten bra men lite variation och kunde markera ut maten bättre. Underbar varm pool . Trevligt med live band.
10
Sarah
2 Jun 2024
·
Stayed 7 nights
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
10
David
10 Jan 2026
·
Stayed 7 nights
Mycket bra boende, riktigt med mat & starka drycker och uppdaterat gym från förra årets vistelse!
Mycket bra boende, riktigt med mat & starka drycker och uppdaterat gym från förra årets vistelse!
8
Yvonne
22 Jul 2025
·
Stayed 4 nights
Lot's of choice with the food. Room nice size and beds comfy. Drink option ok Staff friendly and helpful. Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
Lot's of choice with the food. Room nice size and beds comfy. Drink option ok Staff friendly and helpful. Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
10
Mika
11 Dec 2025
·
Stayed 7 nights
Väldigt bra städning, trevlig personal. Bra mat, gym ganska daterat men fungerade ok.
Väldigt bra städning, trevlig personal. Bra mat, gym ganska daterat men fungerade ok.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the hotel and common areas as very clean. Some note housekeeping gaps (e.g., toiletries/towel quality or linens changed only on request) and an isolated pest issue.
Related guest reviews
8
Willy Samuelsen
7 Nov 2025
·
Stayed 1 night
Kun 1natt. Rent og bra mat
Kun 1natt. Rent og bra mat
10
Jon Ivar
10 Jan 2026
·
Stayed 5 nights
Positivt Opphold Det mest positive med mitt opphold var det bra renholdet og de vennlige ansatte. Renholdet var upåklagelig, og hotellet var alltid skinnende rent. Ansatte var imøtekommende og gjorde opplevelsen enda mer behagelig. Jeg har ikke hatt noen negative opplevelser her, så jeg kan trygt si at dette var et flott opphold!
Positivt Opphold Det mest positive med mitt opphold var det bra renholdet og de vennlige ansatte. Renholdet var upåklagelig, og hotellet var alltid skinnende rent. Ansatte var imøtekommende og gjorde opplevelsen enda mer behagelig. Jeg har ikke hatt noen negative opplevelser her, så jeg kan trygt si at dette var et flott opphold!
6
Waldemar
13 Nov 2024
·
Stayed 7 nights
We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
10
DOMINIQUE
13 Mar 2023
·
Stayed 7 nights
Très bon accueil en français. Personnel à notre disposition. Locaux repas impecables
Très bon accueil en français. Personnel à notre disposition. Locaux repas impecables
10
Anita Maria
17 Jan 2024
·
Stayed 8 nights
Utrolig rent og lækkert hotel. Alle medarbejdere er så venlige og rigtig gode med børn.
Utrolig rent og lækkert hotel. Alle medarbejdere er så venlige og rigtig gode med børn.
10
Sarah
2 Jun 2024
·
Stayed 7 nights
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
10
Kerry
24 Feb 2026
·
Stayed 7 nights
Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.
Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.
10
Mika
11 Dec 2025
·
Stayed 7 nights
Väldigt bra städning, trevlig personal. Bra mat, gym ganska daterat men fungerade ok.
Väldigt bra städning, trevlig personal. Bra mat, gym ganska daterat men fungerade ok.
10
Priyan
23 Aug 2023
·
Stayed 6 nights
Clean. Excellent service and staff very helpful and friendly.
Clean. Excellent service and staff very helpful and friendly.
6
Aapo
17 Feb 2026
·
Stayed 7 nights
Small things that could have been done better: for example, the shower gel wasn't refilled unless requested, the sheets weren't changed unless requested, and advance requests weren't taken into account at all. However, the room and the hotel were clean and the food was quite good.
Small things that could have been done better: for example, the shower gel wasn't refilled unless requested, the sheets weren't changed unless requested, and advance requests weren't taken into account at all. However, the room and the hotel were clean and the food was quite good.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and reasonably sized, with good showers and some nice views. Corridor noise and occasional maintenance or comfort issues (e.g., fluctuating hot water or a sagging mattress) are mentioned.
Related guest reviews
10
Margaryta
26 May 2025
·
Stayed 4 nights
Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
8
Martin
12 Nov 2023
·
Stayed 6 nights
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
10
Frédéric
16 Apr 2023
·
Stayed 8 nights
Tout parfait à part l’insonorisation de la chambre
Tout parfait à part l’insonorisation de la chambre
8
John
15 Feb 2026
·
Stayed 2 nights
Rätt bra, mycket att välja på i buffén, lyhört i rummen mot korridoren
Rätt bra, mycket att välja på i buffén, lyhört i rummen mot korridoren
10
Francisco Javier
14 Jun 2025
·
Stayed 2 nights
Todo muy bien pero la cama se hundía , necesitan un cambio de colchón . Todo lo demás bastante bien y los empleados maravillosos y serviciales. Siempre buscando que estés cómodo y que no te falte mada
Todo muy bien pero la cama se hundía , necesitan un cambio de colchón . Todo lo demás bastante bien y los empleados maravillosos y serviciales. Siempre buscando que estés cómodo y que no te falte mada
10
Keith
28 Feb 2023
·
Stayed 4 nights
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
6
Daniel
16 Nov 2025
·
Stayed 7 nights
Camera pulita , ma carente di confort, come ventilatore sempre attivo, tasto non funzionante per spegnerlo, comunicato alla reception inizio vacanza, mancanza di tavolo d’appoggio e sedie, mancanza bidet. Mobilio standard per un 4* stelle. Sicuramente non tornerò più in questa struttura, in questa località.
Camera pulita , ma carente di confort, come ventilatore sempre attivo, tasto non funzionante per spegnerlo, comunicato alla reception inizio vacanza, mancanza di tavolo d’appoggio e sedie, mancanza bidet. Mobilio standard per un 4* stelle. Sicuramente non tornerò più in questa struttura, in questa località.
10
Tomasz
19 May 2022
·
Stayed 10 nights
Top hotel! Great staff, modern furnished rooms, very comfortable beds, nice shower, lovely food and drinks, main restaurant with big terrace (table outside), additional two delicious restaurants (Asia and Spain food). I can really recommend this hotel for everyone!
Top hotel! Great staff, modern furnished rooms, very comfortable beds, nice shower, lovely food and drinks, main restaurant with big terrace (table outside), additional two delicious restaurants (Asia and Spain food). I can really recommend this hotel for everyone!
8
Yvonne
22 Jul 2025
·
Stayed 4 nights
Lot's of choice with the food. Room nice size and beds comfy. Drink option ok Staff friendly and helpful. Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
Lot's of choice with the food. Room nice size and beds comfy. Drink option ok Staff friendly and helpful. Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
8
Andrew
13 May 2024
·
Stayed 9 nights
The hotel is very high standard. Two things were disappointing 1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice. 2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
The hotel is very high standard. Two things were disappointing 1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice. 2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, attentive, and helpful. A few guests reported slow follow-up or unhelpful responses when issues were raised.
Related guest reviews
6
Derek
26 Dec 2024
·
Stayed 5 nights
The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up. The last thing a person on holiday wants us being woken up early in the morning. No card to say do not disturb. They did an Asian night in a seperate restaurant that was superb. The Desserts were poor considering the good food for the main. The same desserts every single night , just a different colour, same flavour every night . This lets the food side down. Rest was ok
The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up. The last thing a person on holiday wants us being woken up early in the morning. No card to say do not disturb. They did an Asian night in a seperate restaurant that was superb. The Desserts were poor considering the good food for the main. The same desserts every single night , just a different colour, same flavour every night . This lets the food side down. Rest was ok
10
Jon Ivar
10 Jan 2026
·
Stayed 5 nights
Positivt Opphold Det mest positive med mitt opphold var det bra renholdet og de vennlige ansatte. Renholdet var upåklagelig, og hotellet var alltid skinnende rent. Ansatte var imøtekommende og gjorde opplevelsen enda mer behagelig. Jeg har ikke hatt noen negative opplevelser her, så jeg kan trygt si at dette var et flott opphold!
Positivt Opphold Det mest positive med mitt opphold var det bra renholdet og de vennlige ansatte. Renholdet var upåklagelig, og hotellet var alltid skinnende rent. Ansatte var imøtekommende og gjorde opplevelsen enda mer behagelig. Jeg har ikke hatt noen negative opplevelser her, så jeg kan trygt si at dette var et flott opphold!
10
ISAAC
31 Jul 2024
·
Stayed 2 nights
Estancia perfecta con un servicio impecable, no nos faltó nada. Totalmente recomendable.
Estancia perfecta con un servicio impecable, no nos faltó nada. Totalmente recomendable.
8
Beverly
24 Mar 2025
·
Stayed 7 nights
Great staff
Great staff
4
Omar
27 Oct 2024
·
Stayed 1 night
La verdad que esta viejo, la comida muy mediocre y la directora segun ella del hotel nos trato de muy mala manera al llegar. No volvere a eate hotel.
La verdad que esta viejo, la comida muy mediocre y la directora segun ella del hotel nos trato de muy mala manera al llegar. No volvere a eate hotel.
10
Kerry
24 Feb 2026
·
Stayed 7 nights
Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.
Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.
10
Stina
2 Nov 2025
·
Stayed 7 nights
Vi hade en fantastisk vecka på RIU Papaya, två vuxna och två äldre tonåringar. Bra mat, fin service och fräscha rum. Kan starkt rekommenderas!
Vi hade en fantastisk vecka på RIU Papaya, två vuxna och två äldre tonåringar. Bra mat, fin service och fräscha rum. Kan starkt rekommenderas!
10
Jyrki
30 Jan 2025
·
Stayed 7 nights
Very nice hotela and good service. The whole staff was exceptionally friendly and caring.
Very nice hotela and good service. The whole staff was exceptionally friendly and caring.
10
Tania
9 Aug 2025
·
Stayed 3 nights
Lovely hotel. Good food and drink options. Lovely staff. Would stay again
Lovely hotel. Good food and drink options. Lovely staff. Would stay again
8
Andrew
13 May 2024
·
Stayed 9 nights
The hotel is very high standard. Two things were disappointing 1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice. 2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
The hotel is very high standard. Two things were disappointing 1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice. 2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
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AI-generated summary based on recent guest reviews
Location
About a 10–15 minute walk to the beach, with a free shuttle running several times daily. Central and convenient, though a few rooms face a busy road.
Related guest reviews
10
odd arild
26 Jan 2022
·
Stayed 6 nights
Flott opphold, rolig sted, sentralt og fint. Lett å leie bil , sykkel osv. Blir en lei av all inclusive er det flott restauranter rett ved.
Flott opphold, rolig sted, sentralt og fint. Lett å leie bil , sykkel osv. Blir en lei av all inclusive er det flott restauranter rett ved.
10
Margaryta
26 May 2025
·
Stayed 4 nights
Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
10
Sarah
2 Jun 2024
·
Stayed 7 nights
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
8
Kenneth
6 Feb 2022
·
Stayed 3 nights
Reiste med datter på 9 år. Det positive er blant annet: • God service • God mat / buffet • Hyggelige ansatte. • Bra med desinfeksjon sprit til hendene over alt på hotellet. • Renhold var veldig bra. • Mulighet å bytte badehåndklær hver dag om ønskelig. • Gratis buss til stranden • Ganske stille etter kl 23 Negativt: • Ganske lytt ut i gangen. Hører godt de som vasker kl 7 på morgenen • Hotellet er formet som en hestesko, så en del støy vil forplantes og høres opp på rommene. • Dårlig utstyrt gym / treningsrom. Kun tre maskiner og noe kondisutstyr. Ingen hantler / manualer. Hantler burde de ha investert i. • ikke kaffe til lunsj eller middagen. (Muligheter for dette i en annen bar på hotellet) • ikke det mest spennende bassengområdet for barn.
Reiste med datter på 9 år. Det positive er blant annet: • God service • God mat / buffet • Hyggelige ansatte. • Bra med desinfeksjon sprit til hendene over alt på hotellet. • Renhold var veldig bra. • Mulighet å bytte badehåndklær hver dag om ønskelig. • Gratis buss til stranden • Ganske stille etter kl 23 Negativt: • Ganske lytt ut i gangen. Hører godt de som vasker kl 7 på morgenen • Hotellet er formet som en hestesko, så en del støy vil forplantes og høres opp på rommene. • Dårlig utstyrt gym / treningsrom. Kun tre maskiner og noe kondisutstyr. Ingen hantler / manualer. Hantler burde de ha investert i. • ikke kaffe til lunsj eller middagen. (Muligheter for dette i en annen bar på hotellet) • ikke det mest spennende bassengområdet for barn.
10
Keith
28 Feb 2023
·
Stayed 4 nights
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
10
Tomasz
19 May 2022
·
Stayed 10 nights
Top hotel! Great staff, modern furnished rooms, very comfortable beds, nice shower, lovely food and drinks, main restaurant with big terrace (table outside), additional two delicious restaurants (Asia and Spain food). I can really recommend this hotel for everyone!
Top hotel! Great staff, modern furnished rooms, very comfortable beds, nice shower, lovely food and drinks, main restaurant with big terrace (table outside), additional two delicious restaurants (Asia and Spain food). I can really recommend this hotel for everyone!
10
Jose manuel valiño
31 Mar 2022
·
Stayed 10 nights
Es la segunda vez que pasamos nuestras vacaciones en el Riu Papayas y estamos muy satisfechos con nuestra estancia,tanto el personal como el equipo de animación estan geniales y si quieres tranquilidad y no tener que aguantar turismo de borrachera lo recomiendo. En la piscina siempre hay hamacas libres,el bufé no esta mal lo que preparan esta bueno,las habitaciones bien,la limpieza bien. Por ponerle un pero " los pasillos de acceso a las habitaciones necesitan una mano de pintura".
Es la segunda vez que pasamos nuestras vacaciones en el Riu Papayas y estamos muy satisfechos con nuestra estancia,tanto el personal como el equipo de animación estan geniales y si quieres tranquilidad y no tener que aguantar turismo de borrachera lo recomiendo. En la piscina siempre hay hamacas libres,el bufé no esta mal lo que preparan esta bueno,las habitaciones bien,la limpieza bien. Por ponerle un pero " los pasillos de acceso a las habitaciones necesitan una mano de pintura".
8
Tom
21 Feb 2022
·
Stayed 5 nights
Et av mange hoteller i området. Bra standard, rent og pent. All inclusive maten var overraskende bra og hotellet generelt var i bra stand. En irriterende sak var wifi. Det står at fri wifi var inkludert, men da vi sjekket inn var fri wifi begrenset til 2 enheter pr. rom. Dvs to mobiltelefoner og dersom man hadde en Ipad, laptop eller annet i tillegg måtte man kjøpe ekstra tilgang for disse. Etter en runde med krangling fikk jeg to ekstra påloggingskoder, og oppdaget senere at de hadde gitt meg påloggingskoden til noen andre gjester på 82 år som tydeligvis ikke benyttet wifi. Simple greier.
Et av mange hoteller i området. Bra standard, rent og pent. All inclusive maten var overraskende bra og hotellet generelt var i bra stand. En irriterende sak var wifi. Det står at fri wifi var inkludert, men da vi sjekket inn var fri wifi begrenset til 2 enheter pr. rom. Dvs to mobiltelefoner og dersom man hadde en Ipad, laptop eller annet i tillegg måtte man kjøpe ekstra tilgang for disse. Etter en runde med krangling fikk jeg to ekstra påloggingskoder, og oppdaget senere at de hadde gitt meg påloggingskoden til noen andre gjester på 82 år som tydeligvis ikke benyttet wifi. Simple greier.
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AI-generated summary based on recent guest reviews
Dining
Buffet is generally good with lots of choice, and the Asian restaurant gets frequent praise. Some guests found variety and dessert quality repetitive, and drink options limited or low quality.
Related guest reviews
10
Abdelghani
30 Jan 2026
·
Stayed 5 nights
Superbe logistique, c'est du Riu. Personnel très agréable. Buffet copieux, variés, rien ne manque.
Superbe logistique, c'est du Riu. Personnel très agréable. Buffet copieux, variés, rien ne manque.
8
Anthony
14 May 2023
·
Stayed 7 nights
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu. Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner. Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before. Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu. Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner. Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before. Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
6
Derek
26 Dec 2024
·
Stayed 5 nights
The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up. The last thing a person on holiday wants us being woken up early in the morning. No card to say do not disturb. They did an Asian night in a seperate restaurant that was superb. The Desserts were poor considering the good food for the main. The same desserts every single night , just a different colour, same flavour every night . This lets the food side down. Rest was ok
The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up. The last thing a person on holiday wants us being woken up early in the morning. No card to say do not disturb. They did an Asian night in a seperate restaurant that was superb. The Desserts were poor considering the good food for the main. The same desserts every single night , just a different colour, same flavour every night . This lets the food side down. Rest was ok
8
Daniel
10 Nov 2024
·
Stayed 5 nights
The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
10
Michaël
12 Nov 2023
·
Stayed 10 nights
Very nice hotel, only the food could use some more variation.
Very nice hotel, only the food could use some more variation.
10
Sebastian
19 Jan 2026
·
Stayed 4 nights
Rummet rent personal va underbara. Hjälpsamma. Trevliga. maten bra men lite variation och kunde markera ut maten bättre. Underbar varm pool . Trevligt med live band.
Rummet rent personal va underbara. Hjälpsamma. Trevliga. maten bra men lite variation och kunde markera ut maten bättre. Underbar varm pool . Trevligt med live band.
10
Sarah
2 Jun 2024
·
Stayed 7 nights
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
10
Kerry
24 Feb 2026
·
Stayed 7 nights
Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.
Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.
8
Yvonne
22 Jul 2025
·
Stayed 4 nights
Lot's of choice with the food. Room nice size and beds comfy. Drink option ok Staff friendly and helpful. Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
Lot's of choice with the food. Room nice size and beds comfy. Drink option ok Staff friendly and helpful. Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
8
Kerry
22 Feb 2023
·
Stayed 7 nights
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together. That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together. That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
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AI-generated summary based on recent guest reviews
10
Kerry
24 Feb 2026
·
Stayed 7 nights
Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.
Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.
6
Aapo
17 Feb 2026
·
Stayed 7 nights
Small things that could have been done better: for example, the shower gel wasn't refilled unless requested, the sheets weren't changed unless requested, and advance requests weren't taken into account at all. However, the room and the hotel were clean and the food was quite good.
Small things that could have been done better: for example, the shower gel wasn't refilled unless requested, the sheets weren't changed unless requested, and advance requests weren't taken into account at all. However, the room and the hotel were clean and the food was quite good.
4
Peter
2 Feb 2026
·
Stayed 7 nights
Average food Credit card payment - A tourist trap! Rooms ok and clean
Average food Credit card payment - A tourist trap! Rooms ok and clean
10
Dwayne
12 Nov 2025
·
Stayed 4 nights
Peaceful get away
Peaceful get away
10
Tania
9 Aug 2025
·
Stayed 3 nights
Lovely hotel. Good food and drink options. Lovely staff. Would stay again
Lovely hotel. Good food and drink options. Lovely staff. Would stay again
FAQs about Hotel Riu Papayas - All Inclusive
Is parking available at the property?
Yes, parking is available on-site and is free of charge.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available; guests are encouraged to inquire directly for specific needs.
Where is the property located in relation to key landmarks?
The property is located in Playa del Ingles, within a 5-minute drive of Yumbo Shopping Center and Maspalomas Dunes. It is approximately 30.2 km from Gran Canaria Airport and close to various attractions such as English Beach and Maspalomas Golf Course.
Does the property have a swimming pool?
Yes, the property features an outdoor heated pool, which is operational seasonally. Guests can enjoy the pool during designated hours.
What are the policies for guests staying with children?
Children are welcome at the property. There is no charge for children up to a certain age, making it a family-friendly destination.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly to inquire about options and any associated costs.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 339.46463754382324USD
- 2026-11-06: 339.46463754382324USD
- 2026-11-07: 339.46463754382324USD
- 2026-11-08: 308.6042004170227USD
- 2026-11-09: 308.6042004170227USD
- 2026-11-10: 308.6042004170227USD
- 2026-11-11: 308.6042004170227USD
- 2026-11-12: 324.046532315094USD
- 2026-11-13: 315.5453974599914USD
- 2026-11-14: 308.6042004170227USD
- 2026-11-15: 327.24120649957274USD
- 2026-11-16: 303.0053453746643USD
- 2026-11-17: 314.2030896295776USD
- 2026-11-18: 303.0053453746643USD
- 2026-11-19: 303.0053453746643USD
- 2026-11-20: 314.2030896295776USD
- 2026-11-21: 303.0053453746643USD
- 2026-11-22: 277.7437803753204USD
- 2026-11-23: 288.0225342795715USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: 287.998341780426USD
- 2026-11-27: 288.0225342795715USD
- 2026-11-28: 289.57854251910396USD
- 2026-11-29: 284.44312076722713USD
- 2026-11-30: 278.7065427477417USD
- 2026-12-01: 278.7065427477417USD
- 2026-12-02: 277.7437803753204USD
- 2026-12-03: 249.96699846446228USD
- 2026-12-04: 258.335108744461USD
- 2026-12-05: 254.69521398425292USD
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: NO DATA
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: 385.76737239849854USD
- 2026-12-28: 385.76737239849854USD
- 2026-12-29: 372.0059408082885USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 438.1552041921997USD
- 2027-01-03: 454.7595277935791USD
- 2027-01-04: 314.8567313190613USD
- 2027-01-05: 277.682872USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses some solar energy
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Business details
Property registration number H-35/1/0000230
Popular amenities
Activities
Swimming pool
Windsurfing
Cycling
Horse riding
Playground
Canoeing
Child pool
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Internet
Free wi-fi
Services
Babysitting/Child services
Housekeeping
Currency exchange
Safe-deposit box
Self laundry
24-Hour Front Desk
General
Restaurant
Non-smoking rooms
Kids club
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Free parking
Parking Onsite