Gardentree Hotels Memphis East near I 40

When I fist got there I had to tote all my belongings up 3 flights of steps and then had to change rooms no tv,no heat in room and no microwave and then they brought me a tv that didn’t show very good and a fridge but still no microwave.If you’re not gonna give and what you say when customers are booking tell them that online and they kept my id.i will never go back there.

Fine and nice

No nothing felt safe what so ever when I walked up the steps it looked like I was going into a abandoned insane hospital. The lights didn't work and TV didn't either so no it's the worst hotel I been too.

This was the absolute worst hotel I have ever stepped foot on the property of. Traveling across the country multiple times: Alaska through Canada to Texas and Texas to PA and back, I have never experienced a worse property. It is set in a bad neighborhood. Looking at it from the outside this place looks like it should be condemned, with broken windows, it looked like there was black mold all over the exterior walls, old yellowing insulation around some of the windows. You could also see the curtains broken and even out of a window. We should have drove away right then, but it was late and we were tired. When I got in the building, the lady didn't speak to me except for the room number and that the elevator was broken. so my husband, 2 kids and I had to climb 4 flights of stairs with our luggage. There is graffiti everywhere. The floors look like they have never been cleaned. Every floor smelled like STRONG weed (skunk smell). There were leaks everywhere, including a trail of liquid halfway down the hall on the fourth floor. The fire hose door was broken with glass on the floor. When we got to the room, there was a small nasty garbage can by our door, outside of the room with things in the bottom in a black liquid substance. When we opened the door it was a VERY strong odor of bleach, like someone had just poured bleach on the floor. There were roaches crawling on the wall and by the bed there was feces smeared on the wall! My daughter opened the fridge and was horrified to

The rooms were unsafe and nasty. Our door was already unlocked and opened when we got there and would not lock once you entered. There was a toilet full of poop. I want my money back