Alma Resort Cam Ranh

The resort was beautiful a the apartment was amazing. The clean my room service could use some improvements as one time we had not towels and we ended up running out of body wash. They didn’t leave much for two people. Also we couldn’t use the spa voucher as it was always booked. There was one time where the lifeguards allowed a family with small children at the adults only pool which was rather annoying but the place was beautiful

Nice and clean, restaurant staff were amazing. Beautiful gardens. The waterpark was great but the location makes it feel separate to the resort. The pool bar was the only negative, the staff were not very responsive and it was just chaos, I paid cash but they charged to the room also, sorted out in the end but it took awhile.

Goods: • Many staff members are friendly and pleasant • Unlimited pool towel usage is very convenient • The tapioca milk tea in the lounge is genuinely delicious and highly recommended • Great vibe and atmosphere. Bad (Well not that bad but disappointing for a 5-star resort) • A resort that constantly ties guests to schedules, despite being a place to relax. Even though this is a resort, guests are required to constantly watch the clock. Dinner must be reserved in advance. Sauna and sports activities are limited to very specific time slots (only a few hours in the morning and evening). You are always reminded of “until what time” and “from what time next.” Not for those seeking an escape from daily stress. • No outside food allowed, yet extremely limited dining options. The restaurants were fully booked, and the next available seating was at 8:30 PM. • Too many hidden extra costs, leaving a sense of distrust There were many unexpected additional charges during the stay, and the pricing felt lacking in transparency. • Noise issues from nighttime shows Shows held inside the hotel continue until before 10 PM, and the sound directly reaches the room. Children prbly cannot sleep, and it is stressful for those looking for a quiet stay. Better volume control or structural consideration is needed. • Very loud lawn mowing starting at 7 AM. The noise from early morning maintenance made it impossible to sleep in and relax.

All good

Customer service is fantastic! its quite and away from everything. Just be aware of this. This is great when u want peace and quite. Staff is EXCELLENT!