New Linden Hotel

Sehr sauber, gute Lage. Zimmer sind aber sehr klein

Wir fanden das Hotel klasse. Für die Gegend war es prima angebunden und qualitativ (für die Preislage) super. Wir konnten entspannen und die Urlaubstage genießen. Das Hotel ist nicht neu, aber die Mitarbeiter geben sich größte Mühen und sind klasse.

Clean and tidy, friendly staff

Filthy room (stains, hairs), missing services promised in booking confirmation (‘Egyptian cotton’ sheets, ‘balcony’, ‘newspapers’, ‘left luggage’). None of the above services are available and whilst the rest of the staff are lovely the owner is somewhat rude. I booked a “4 star hotel” and was told “this is not a full service hotel”. Separately, they also have hidden surcharges e.g £130 if you leave your room key in your room and need letting in etc. these are only visible inside the property; thus, fleecing unsuspecting customers. Book only if you are okay with dirty 2 star hotels.

Honestly, avoid this hotel. I booked it for family visiting and they had not stipulated clearly they would need ID on arrival. They were really pushy and aggressive when they didn’t immediately present ID, then when more family joined a few days later - no request for the ID at all. On top of that the air con was broken, the room was smaller than described and the extractor fan broke. As if it wasn’t enough, on the final day the boiler broke! So no hot water for a shower. Honestly, just awful.