Is parking available at the hotel?

Yes, parking is available on-site and is free for guests. However, parking is limited.

Does the hotel allow pets?

No pets and no service animals are allowed at the property.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:30, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

Where is the hotel located in relation to nearby attractions?

The hotel is located in a shopping district, just a 3-minute walk from Austin Heights Water & Adventure Park and a 4-minute drive from AEON Tebrau City. It is approximately 7.5 miles from KSL City Mall and 8.8 miles from Komtar JBCC.

What are the hotel's policies for guests staying with children?

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Austin Park Hotel in Johor Bahru

Average nightly price at Austin Park Hotel by month, last 12 months (USD)
Month	Average price
January	US$49
February	US$47
March	US$50
April	US$53
May	US$60
June	US$62
July	US$65
August	US$73
September	US$57
October	US$52
November	US$55
December	US$62

What guests think

Austin Park Hotel is praised for its spacious, very clean rooms and a convenient Mount Austin location with plentiful dining and shopping, while recurring gripes include inconvenient car-park validation, uneven breakfast quality, and spotty in-room Wi-Fi.

Service is generally friendly, though several reviews cite inconsistent attentiveness, including unfulfilled requests and a mishandled passport. Some guests noted worn towels, occasional room odor, and limited TV news channels, while others appreciated the quiet environment. Overall, expect a clean, roomy stay in a lively area at fair value, with a few operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking is appreciated, but many dislike having to validate at the front desk each time they exit the car park. TV selection has improved, though Channel NewsAsia remains unavailable for some stays.

Related guest reviews

8

Victor

13 Jul 2024

·

Stayed 3 nights

Hotel staff were friendly and pleasant. Location is good with many F&B outlets available within walking distance. Hotel has a large and secured carpark complimentary to hotel guest,

8

Vincent

11 Dec 2023

·

Stayed 1 night

Many food options around the hotel and there is even a big supermarket on the ground level of the hotel. Great for a couple of days stay to R&R

10

Spencer

23 Apr 2023

·

Stayed 1 night

Very user-friendly hotel. Impressive with 4 Free Water refill machines located at the lobby. Amber basement car park. Many F&B outlets within walking distance.

8

Tiam Huat

23 Jun 2025

·

Stayed 1 night

Good location for food & shopping. Room is spacious, bright & clean. Exiting car park should be automated; no need to validate each time since already have my car details.

8

Sim

11 Aug 2025

·

Stayed 3 nights

Need to inform the receptionist before driving out. Been charge RM17 for parking, not able to reimburse.

8

ng

21 Oct 2023

·

Stayed 1 night

No swimming pool

6

shien peow

8 Jul 2025

·

Stayed 2 nights

A hotel with big and clean rooms. Lots of dining options are available, with a 7-Eleven just a block away. Ample parking space. You will need to inform the front desk every time you drive your car out. Quite troublesome.

8

Yuk King

27 Jul 2024

·

Stayed 1 night

Pls check yr tv program signal for CNA (Channel News Asia), we cannot catch up on news when we were staying at yr property for last 3-4 stays

8

Jacqueline

24 Jun 2025

·

Stayed 1 night

Great improvement in the TV program selections, it will be better if you can include CNA (Channel News Asia) for guests to keep in touch with current affairs. Pls also replace old & flat towels with new fluffy ones. We stayed in 2 different room types & notice the quality of towels were different.

8

ENG KWANG

29 Jan 2026

·

Stayed 1 night

Surprisingly a large hotel with free parking lot within Mt Austin. Room was clean,quiet and spacious. All was ok except for 1 thing; The pillow was very uncomfortable for me due to its too thick such that I had to use folded bath towel to replace it as a “pillow . buffetfood

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are widely described as very clean and well maintained. A few guests mention worn towels or a musty/sweaty odor in isolated rooms.

Related guest reviews

10

Georgina Siew Ling

7 Jun 2024

·

Stayed 1 night

The room is well maintained & clean

10

Sharon

25 Dec 2025

·

Stayed 1 night

Room was clean and big.

10

Hiroyuki

14 Feb 2024

·

Stayed 2 nights

Hot bath water didn't come enough, but the room is always very clean was good impression.

6

kevin yoke seng

17 Nov 2023

·

Stayed 1 night

Good location. A lot of restaurants around. Room condition is ok. However the room smells of dry sweat.

10

Nancy

18 Feb 2026

·

Stayed 2 nights

Good service, clean room, good breakfast

10

Anthony

23 Aug 2025

·

Stayed 1 night

Very clean & well maintained

10

Hiroyuki

1 Jan 2024

·

Stayed 2 nights

Very clean and room was big.

8

Jacqueline

24 Jun 2025

·

Stayed 1 night

Great improvement in the TV program selections, it will be better if you can include CNA (Channel News Asia) for guests to keep in touch with current affairs. Pls also replace old & flat towels with new fluffy ones. We stayed in 2 different room types & notice the quality of towels were different.

8

Sim

16 Dec 2025

·

Stayed 3 nights

Big n clean room

8

ENG KWANG

29 Jan 2026

·

Stayed 1 night

Surprisingly a large hotel with free parking lot within Mt Austin. Room was clean,quiet and spacious. All was ok except for 1 thing; The pillow was very uncomfortable for me due to its too thick such that I had to use folded bath towel to replace it as a “pillow . buffetfood

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AI-generated summary based on recent guest reviews

Rooms

Rooms are consistently spacious and comfortable, with several noting large beds and a generally quiet environment. However, in-room Wi-Fi can be unreliable and some guests find the pillows uncomfortably high.

Related guest reviews

6

Nguk Har

9 Nov 2025

·

Stayed 1 night

Wifi connection quite bad

10

Merwin

21 Oct 2025

·

Stayed 1 night

Rooms are huge and well kept! Walking distance to all the amazing shops and restaurants in the town of Mount Austin.

8

tan

25 Jan 2023

·

Stayed 1 night

The room is big. The hotel is quiet and nice. Suitable for family. However, breakfast is not great.

10

Hui Li

19 Dec 2024

·

Stayed 2 nights

Great stay, big beds. Friendly staff

10

Mohd sidik

20 Jun 2025

·

Stayed 1 night

It was spacious and clean

10

Sharon

25 Dec 2025

·

Stayed 1 night

Room was clean and big.

6

Bobby

11 Jun 2025

·

Stayed 1 night

Excellent choice for its price and location. Room is clean. Breakfast can give a miss, wasnt bothered since there are many other food choices around. The pillow is way too high and cause stiff neck after a night of sleep. Hope the hotel can look into it and provide more alternatives. Other than that this is my go-to hotel whenever i visit JB.

6

HIROTOMO

20 Sept 2025

·

Stayed 9 nights

部屋のインターネットが使えなくてルームチェンジを依頼したが、受け入れてもらえず。インターネットは、まったく使えず本当困った…

8

Sim

16 Dec 2025

·

Stayed 3 nights

Big n clean room

8

ENG KWANG

29 Jan 2026

·

Stayed 1 night

Surprisingly a large hotel with free parking lot within Mt Austin. Room was clean,quiet and spacious. All was ok except for 1 thing; The pillow was very uncomfortable for me due to its too thick such that I had to use folded bath towel to replace it as a “pillow . buffetfood

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly, but attentiveness is inconsistent, with reports of unfulfilled requests, reluctance to address issues, and a mishandled passport.

Related guest reviews

8

Victor

13 Jul 2024

·

Stayed 3 nights

Hotel staff were friendly and pleasant. Location is good with many F&B outlets available within walking distance. Hotel has a large and secured carpark complimentary to hotel guest,

10

THIAM GUAN

30 Apr 2023

·

Stayed 1 night

Friendly staffs, good and clean room

6

Jasmine

9 Jun 2025

·

Stayed 2 nights

convenient location. i mentioned i don’t want last room at the corridor but they still gave me the last room

10

Hui Li

19 Dec 2024

·

Stayed 2 nights

Great stay, big beds. Friendly staff

8

Sim

11 Aug 2025

·

Stayed 3 nights

Need to inform the receptionist before driving out. Been charge RM17 for parking, not able to reimburse.

8

Prislin

8 Sept 2025

·

Stayed 1 night

fourth stay and will still be back. room is spacious and comfortable with a lot of dining options at the surrounding. For this price, it was definitely a good catch. Service staff should smile more and be more welcoming.

6

HIROTOMO

20 Sept 2025

·

Stayed 9 nights

部屋のインターネットが使えなくてルームチェンジを依頼したが、受け入れてもらえず。インターネットは、まったく使えず本当困った…

10

Nancy

18 Feb 2026

·

Stayed 2 nights

Good service, clean room, good breakfast

6

shien peow

8 Jul 2025

·

Stayed 2 nights

A hotel with big and clean rooms. Lots of dining options are available, with a 7-Eleven just a block away. Ample parking space. You will need to inform the front desk every time you drive your car out. Quite troublesome.

6

Jasmine

23 Sept 2024

·

Stayed 1 night

Room and overall is ok. But staff forgot to return me my passport after collecting the deposit and etc. Was so afraid I lost it when I realized and when return to counter they put it right on top of the counter table which is so dangerous !

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AI-generated summary based on recent guest reviews

Location

Excellent Mount Austin location, with many eateries, shops, and Aeon Tebrau within easy walking distance.

Related guest reviews

10

Merwin

21 Oct 2025

·

Stayed 1 night

Rooms are huge and well kept! Walking distance to all the amazing shops and restaurants in the town of Mount Austin.

8

Victor

13 Jul 2024

·

Stayed 3 nights

Hotel staff were friendly and pleasant. Location is good with many F&B outlets available within walking distance. Hotel has a large and secured carpark complimentary to hotel guest,

10

Tham Jin

7 Jan 2024

·

Stayed 1 night

Worth the $ for this hotel when you going to stay at austin. 5-10 min walk around the hotel & you get tons of selection of food.

8

May

30 Mar 2025

·

Stayed 1 night

Nice place to shop and makan.

8

David

24 Sept 2023

·

Stayed 1 night

Good place to stay as the shop are nearby.

8

Prislin

8 Sept 2025

·

Stayed 1 night

fourth stay and will still be back. room is spacious and comfortable with a lot of dining options at the surrounding. For this price, it was definitely a good catch. Service staff should smile more and be more welcoming.

8

Vozza

23 Mar 2025

·

Stayed 2 nights

A very convenient place to stay. Many eatery around the area. Near to Aeon Tebrau and many attractions

10

Ramon Antonio

22 Jan 2025

·

Stayed 2 nights

Very convenient. Lots of dining options around the area.

8

Sajin Ahamad

24 Dec 2023

·

Stayed 1 night

Good stay. Near the city heart

10

Ding Yan

30 Dec 2023

·

Stayed 1 night

Bed was great and comfortable. Location ideal for food hunting. Overall is good and will definitely come back again.

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Dining

Breakfast feedback is mixed: some find it good or decent, while others say the selection is limited and not worth it, asking for more variety.

Related guest reviews

8

tan

25 Jan 2023

·

Stayed 1 night

The room is big. The hotel is quiet and nice. Suitable for family. However, breakfast is not great.

10

benjamin

7 Sept 2025

·

Stayed 1 night

exceeded expectation. Clean with room big enough for my small family. Breakfast can be improved on. Suggest to provide more spreads.

10

Shaun

25 Sept 2025

·

Stayed 1 night

AC was notably working a lot better than other hotels in the vicinity. Clean rooms, breakfast was good albeit lesser choices than others.

10

Constance

19 Jun 2023

·

Stayed 1 night

Value for Money. Room rates very reasonable & no extra charge for breakfast. Nice cosy Room, Will definately stay i Austin if I am going to that area

6

Bobby

11 Jun 2025

·

Stayed 1 night

Excellent choice for its price and location. Room is clean. Breakfast can give a miss, wasnt bothered since there are many other food choices around. The pillow is way too high and cause stiff neck after a night of sleep. Hope the hotel can look into it and provide more alternatives. Other than that this is my go-to hotel whenever i visit JB.

8

ASHTON

7 Jul 2023

·

Stayed 1 night

- Hotel breakfast not as good as what I expect. Not even a egg for breakfast choice. - Room view that staff given me is NOT GOOD. I expect a view that can see water park at least but was given a view that face wall Machaim like I was at First world hotel

10

Nancy

18 Feb 2026

·

Stayed 2 nights

Good service, clean room, good breakfast

8

Merlin

30 Dec 2025

·

Stayed 2 nights

Rooms were clean n spacious. Breakfast was decent with variety. One pro n also con was that there was a carpark nearby where fireworks were set off. One of the rooms could see the fireworks so that was lovely but at same time cos it was v loud, had difficulty sleeping. The other room faced a different side so no such concerns. Overall, a pleasant stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $46	19 $46	20 $46	21 $46	22 $46	23 $58	24 $57
25 $51	26 $52	27 $52	28 $52	29 $52	30 $58	31 $58

Su	Mo	Tu	We	Th	Fr	Sa
1 $52	2 $52	3 $52	4 $52	5 $52	6 $58	7 $112
8 $52	9 $52	10 $52	11 $52	12 $52	13 $74	14
15 $57	16 $52	17 $52	18 $59	19 $52	20 $58	21 $62
22 $52	23 $52	24 $52	25 $52	26 $52	27	28 $58
29 $52	30 $52

Austin Park Hotel

Prices for Austin Park Hotel

Monthly average prices

About this property

Location

Room options

Basic Shared Dormitory

Standard Double Room, 1 Queen Bed

Standard Twin Room, 2 Twin Beds

Deluxe Double Room

Deluxe Quadruple Room

Guest reviews of Austin Park Hotel

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Austin Park Hotel

Prices for upcoming dates