Name: Sleep Inn & Suites Marshall - University Area
Address: 1300 Nwakama Street, Marshall, Minnesota, United States of America, Marshall, Minnesota, US
Price range: $89–$183 per night
Rating: 8.98

What guests think

Across recent reviews of Sleep Inn & Suites Marshall - University Area, travelers consistently highlight clean, quiet rooms, comfortable beds, and friendly service, while a subset report hallway noise, occasional maintenance issues, and intermittent unpleasant odors in the lobby or bathrooms.

Breakfast is frequently praised for variety and quality. The pool and hot tub are appreciated, though several guests found the pool small or cold and the hot tub not always clean. The location is convenient to the highway and area restaurants. Overall, expect a practical, no-fuss stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and hot tub and note convenient pool hours. Some found the pool small or cold, mentioned a dirty hot tub, and occasional noise from common areas or equipment.

Related guest reviews

8

Peter

Nov 29, 2025

·

Stayed 1 night

Nice hotel that is very well maintained. Only complaint was the party in the community room.

4

Sarah

Sep 3, 2025

·

Stayed 3 nights

The moment I walked into the hotel, there was a smell in the lobby. As if someone just had an upset stomach. It carried on to the 2nd floor and then into our room. By the afternoon of the second day (we stayed three nights), I was nauseous and called down to the desk. They told me no one else was complaining of a smell but they would come up and spray our room. I asked if we could switch rooms to the 3rd floor and they agreed. There was hardly anyone in the hotel the first two nights but they tried to tell me they had no availability. By the third and last night, the smell wasn't in our room anymore, but it was everywhere else, the moment you stepped into the hallway. My whole family smelled it. It was awful and I'm not convinced there isn't a dead body somewhere that's decaying. Honestly. My eyes were watering. If they hadn't moved us to the 3rd floor where it was at least tolerable in the room, we were prepared to move to another hotel altogether. They would not give us any discount or break at all. Awful! On the other hand, my kid loved the pool and hot tub. I was told breakfast offered was pretty decent, too.

10

Rachel

Jun 22, 2025

·

Stayed 1 night

Very quiet and clean. Nice pool area which I used and had to myself. Check in was fast. Good selection at breakfast and room was very comfortable. The air conditioner working great, which was nice since it was 100 degrees!

10

Robin

Apr 19, 2025

·

Stayed 2 nights

Bed was comfortable, room was clean, quiet, staff easy going, letting us play board games and accordions in the breakfast area in the evening. All around a pleasant stay.

10

Jonina

Dec 3, 2024

·

Stayed 1 night

Hotel was clean, updated and quiet. Breakfast in the morning had a lot of options considering it was a typical free breakfast

10

Brenda

Jul 9, 2025

·

Stayed 2 nights

Quick check-in, great pool hours and friendly, helpful staff

10

Lori

Apr 18, 2025

·

Stayed 2 nights

It was a good experience overall, the pool was a little too cold, and a lot smaller than I thought it would be. Also, the hot tub was visibly dirty.

8

Ruth

Apr 20, 2025

·

Stayed 1 night

Pool was a little small and not very warm

10

Boston

Jul 18, 2025

·

Stayed 1 night

I thought the facilities were in great shape and friendly staff.

10

Stanley

Jul 4, 2025

·

Stayed 1 night

Clean and comfortable. Didn’t like hearing the noise from the elevator and the ice machine at 5:30 am

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise overall cleanliness and quiet. However, recurring reports note sewer-like odors in the lobby or bathrooms and a few lapses (e.g., a dirty first room, stained carpet, and a report of bites); hot tub cleanliness was also criticized.

Related guest reviews

2

Dennis

Aug 7, 2025

·

Stayed 1 night

I woke up with half dozen bites on my body.

4

Sarah

Sep 3, 2025

·

Stayed 3 nights

The moment I walked into the hotel, there was a smell in the lobby. As if someone just had an upset stomach. It carried on to the 2nd floor and then into our room. By the afternoon of the second day (we stayed three nights), I was nauseous and called down to the desk. They told me no one else was complaining of a smell but they would come up and spray our room. I asked if we could switch rooms to the 3rd floor and they agreed. There was hardly anyone in the hotel the first two nights but they tried to tell me they had no availability. By the third and last night, the smell wasn't in our room anymore, but it was everywhere else, the moment you stepped into the hallway. My whole family smelled it. It was awful and I'm not convinced there isn't a dead body somewhere that's decaying. Honestly. My eyes were watering. If they hadn't moved us to the 3rd floor where it was at least tolerable in the room, we were prepared to move to another hotel altogether. They would not give us any discount or break at all. Awful! On the other hand, my kid loved the pool and hot tub. I was told breakfast offered was pretty decent, too.

10

Rachel

Jun 22, 2025

·

Stayed 1 night

Very quiet and clean. Nice pool area which I used and had to myself. Check in was fast. Good selection at breakfast and room was very comfortable. The air conditioner working great, which was nice since it was 100 degrees!

6

Joy

Sep 9, 2024

·

Stayed 1 night

The first room we were given was still dirty. We were given another room and that one was clean.

10

Lexi

Aug 13, 2025

·

Stayed 1 night

We only stayed for one quick night. Was very clean and quiet

8

Gilberto

Jul 22, 2024

·

Stayed 1 night

Staff was friendly, lobby and other common areas were nice. Our room felt a bit outdated and the bathroom, though clean, had an unpleasant sewer-smell. The shower curtain rod was on the floor and the shower curtain was folded up on a stool in the bathroom. When I let staff know about this, it was fixed by the time we returned to our room later that day. While bedding is not changed out daily (unless requested), I was disappointed that our beds were not made daily. Breakfast had a nice variety of options.

10

Megan

Oct 11, 2025

·

Stayed 1 night

We had a brief stay. Check in was easy, room was clean and good breakfast options.

10

Tanner

Aug 1, 2025

·

Stayed 2 nights

Nice place to stay. Clean rooms, comfortable beds and nice staff.

10

Stanley

Jul 4, 2025

·

Stayed 1 night

Clean and comfortable. Didn’t like hearing the noise from the elevator and the ice machine at 5:30 am

10

Nicole

Sep 10, 2025

·

Stayed 2 nights

Always excellent service, comfortable and clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet with notably cozy beds. However, multiple guests reported noise from halls or nearby equipment and some maintenance issues (e.g., a nonworking TV, loose fixtures, and aging bathrooms); some requested grab bars.

Related guest reviews

10

Joanne

Oct 22, 2024

·

Stayed 2 nights

Bed and sheets were awesome, so soft and comfortable. Slept very well.

10

Mike

Aug 23, 2025

·

Stayed 2 nights

Bed was comfortable, convenient location. Overall, everything was good.

8

Marlette

Jun 15, 2025

·

Stayed 1 night

All fine except you could hear everything from the people in the halls and surrounding rooms. There was a wedding party who came in around 1:00 a.m. and they were very loud for hours.

10

Lexi

Aug 13, 2025

·

Stayed 1 night

We only stayed for one quick night. Was very clean and quiet

10

Donald

Sep 24, 2023

·

Stayed 1 night

Clean, very quiet. Comfy bed! We will happily stay here again when visiting our grandson at college. Only one suggestion: grab bars and non-slip footing in the tub/shower. We're both pretty mobile, but at our age we take the risk of a fall seriously. It was uncomfortable stepping into the shower with nothing to grab but the curtain.

10

James

Jul 20, 2025

·

Stayed 1 night

Great stay! Even though there were a lot of youth baseball teams staying at the hotel the same evening, the room was nice and quiet.

8

Dianna

Nov 3, 2025

·

Stayed 2 nights

Very comfortable and staff was very helpful.

10

Jeff

Dec 25, 2025

·

Stayed 1 night

Everything waa great except the TV, in our room, did not work!

6

Schelly

Oct 22, 2024

·

Stayed 1 night

Everyone was very nice. It was mainly the room. There was something all over the ceiling in the bathroom. Black marks, Two of lamps were falling off the wall. Same with the TV in our room. There was a stain on the carpet near the door coming in.

10

Stanley

Jul 4, 2025

·

Stayed 1 night

Clean and comfortable. Didn’t like hearing the noise from the elevator and the ice machine at 5:30 am

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and efficient at check-in. There are occasional negatives, including a rude employee, a prepaid-reservation incident, unprofessional attire, and inconsistent follow-up on housekeeping or lost-and-found.

Related guest reviews

2

Brittany

Sep 10, 2025

·

Stayed 1 night

Extremely rude employee.

8

Lori

Oct 26, 2025

·

Stayed 1 night

The room was good. Check in was a little weird and so was check out.

2

Jacqueline

May 4, 2023

·

Stayed 1 night

Pre-paid for 2 rooms. We arrived and desk clerk said she had given our rooms we already had paid for to another guest and they were booked and wouldn’t even let us in the hotel. Desk clerk said didn’t know how to find Expedia on her computer to see about a refund. Expedia was contacted and the end result is that the hotel manager isn’t going to refund even after all he/she needed was for us to give him/her the front desk clerks name and even though we got her name Manager isn’t going to issue a refund. We have never experienced this before such horrible customer service with Sleep Inn and Expedia. They have charged my credit card for rooms we prepaid for and they would not let us in to stay in our rooms we paid for ahead of time! Shame on you Sleep Inn and Shame on you Expedia for stealing from your fellow human off of their hard earned monies!

10

Axel

Jul 24, 2025

·

Stayed 1 night

We liked the friendly courteous staff

8

Dianna

Nov 3, 2025

·

Stayed 2 nights

Very comfortable and staff was very helpful.

8

Gilberto

Jul 22, 2024

·

Stayed 1 night

Staff was friendly, lobby and other common areas were nice. Our room felt a bit outdated and the bathroom, though clean, had an unpleasant sewer-smell. The shower curtain rod was on the floor and the shower curtain was folded up on a stool in the bathroom. When I let staff know about this, it was fixed by the time we returned to our room later that day. While bedding is not changed out daily (unless requested), I was disappointed that our beds were not made daily. Breakfast had a nice variety of options.

10

WILLIAM

Apr 27, 2023

·

Stayed 1 night

The woman that helped me at check in was extremely friendly and helpful. I didn’t catch her name, it might have been Mimi? Anyway, she is a great ambassador for you and good in a customer-facing role.

10

Megan

Oct 11, 2025

·

Stayed 1 night

We had a brief stay. Check in was easy, room was clean and good breakfast options.

10

Brenda

Jul 9, 2025

·

Stayed 2 nights

Quick check-in, great pool hours and friendly, helpful staff

10

Kayla

Aug 16, 2025

·

Stayed 1 night

Great service

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AI-generated summary based on recent guest reviews

Location

Considered convenient for the Marshall area, close to the highway, restaurants, and local destinations, with quiet surroundings noted by some.

Related guest reviews

8

Carrie

Aug 24, 2023

·

Stayed 3 nights

I have never stayed at a Sleep Inn. I was pleasantly surprised. It is fairly new and clean. Bed was pretty comfortable. Close to Starbucks and restaurants. In room fridge. Fresh fruit with continental breakfast. Would stay here again.

10

Aaron

May 16, 2024

·

Stayed 3 nights

Clean, reasonably priced, and good location. Good breakfast selection.

10

Irving

Dec 5, 2024

·

Stayed 1 night

Location and pricing meet my needs.

10

Mike

Aug 23, 2025

·

Stayed 2 nights

Bed was comfortable, convenient location. Overall, everything was good.

10

Surat

Mar 22, 2025

·

Stayed 1 night

The best option in that area

10

Randall

Apr 7, 2024

·

Stayed 1 night

Well keeped motel. Convenient off highway exit. Quiet surroundings.

6

Nikki

Jun 15, 2025

·

Stayed 2 nights

Clean, good location, staff was great. However, we were awakened every day by yelling and running in the hallway and slamming doors.

8

Tanya L

Sep 8, 2024

·

Stayed 1 night

Clean, convenient with comfortable lobby and rooms.

10

Gary

Aug 28, 2025

·

Stayed 1 night

The location is/was close to my destination.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently praised for variety and quality, with several noting a full selection and fresh items. Other on-site dining was not discussed in the reviews.

Related guest reviews

8

Denise

Jun 22, 2025

·

Stayed 1 night

Clean and quiet. Good continental breakfast as well.

10

Aaron

May 16, 2024

·

Stayed 3 nights

Clean, reasonably priced, and good location. Good breakfast selection.

10

Rachel

Jun 22, 2025

·

Stayed 1 night

Very quiet and clean. Nice pool area which I used and had to myself. Check in was fast. Good selection at breakfast and room was very comfortable. The air conditioner working great, which was nice since it was 100 degrees!

10

Ruth

Aug 7, 2025

·

Stayed 1 night

It’s a good place. Breakfast was one of the best while we were on vacation.

10

Zong

May 20, 2025

·

Stayed 1 night

Smoke free environment and breakfast was great!

10

John

Mar 21, 2025

·

Stayed 3 nights

Good breakfast, clean room, friendly staff

10

Mark

Aug 29, 2024

·

Stayed 1 night

Great staff, clean room and bathroom, and tasty breakfast!

8

Gilberto

Jul 22, 2024

·

Stayed 1 night

Staff was friendly, lobby and other common areas were nice. Our room felt a bit outdated and the bathroom, though clean, had an unpleasant sewer-smell. The shower curtain rod was on the floor and the shower curtain was folded up on a stool in the bathroom. When I let staff know about this, it was fixed by the time we returned to our room later that day. While bedding is not changed out daily (unless requested), I was disappointed that our beds were not made daily. Breakfast had a nice variety of options.

10

Megan

Oct 11, 2025

·

Stayed 1 night

We had a brief stay. Check in was easy, room was clean and good breakfast options.

10

Billy

Jul 14, 2024

·

Stayed 1 night

Very nice rooms and clean. Staff very friendly and full breakfast was very good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $183	3 $183
4 $89	5 $105	6 $105	7 $105	8 $105	9 $175	10 $176
11 $89	12 $105	13 $105	14 $105	15 $105	16 $162	17 $162
18 $89	19 $105	20 $105	21 $105	22 $105	23 $162	24 $162
25 $89	26 $106	27 $97	28 $97	29 $97	30 $145	31 $145

Sleep Inn & Suites Marshall - University Area

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed

Suite, 1 King Bed

Room, 1 King Bed, Accessible

Guest reviews of Sleep Inn & Suites Marshall - University Area

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Sleep Inn & Suites Marshall - University Area

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $142
20 $105	21 $131	22	23 $131	24 $115	25 $183	26
27 $89	28 $97	29 $97	30 $97