Nishiyama Onsen Keiunkan
From
$379
/ night
Select dates to see prices and availability
From
$379
/ night
About this property
Enjoy recreation amenities such as hot springs or take in the view from a terrace.
Amenities
Enjoy recreation amenities such as hot springs or take in the view from a terrace.
Business amenities
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Dining
Satisfy your appetite at one of the ryokan's 2 restaurants.
Rooms
Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and a turndown service.
Location
With a stay at Nishiyama Onsen Keiunkan in Hayakawa, you'll be 14.4 mi (23.2 km) from Mt. Kushigata and 20.3 mi (32.6 km) from Fujikawa Craft Park. This ryokan is 21.6 mi (34.8 km) from Mount Kita and 21.9 mi (35.2 km) from Minami Alps National Park.
What's nearby
Mt. Kushigata(14.4 miles)
Fujikawa Craft Park(20.3 miles)
Mount Kita(21.6 miles)
Minami Alps National Park(21.9 miles)
Phoenix Sanzan Trail(22.1 miles)
Tsumugi Spa(23.7 miles)
Fujimi Fureai no Mori Park(24.8 miles)
Oboshi Park(28.7 miles)
Ichinomiya Asama Shrine(30.4 miles)
Nanmei-ji Temple(30.4 miles)
Shimizuhachimangu Shrine(31.6 miles)
Shonoki Shrine(31.8 miles)
Yamanamino Yu(32.1 miles)
Kochosenji Temple(32.1 miles)
Koseiin(32.3 miles)
Free Wi-Fi
Elevator / Lift
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Electric Car charging station
Location
Yujimashirasawa 83, Namikima, Hayakawa, Japan
Mt. Kushigata (14.4 miles)
Fujikawa Craft Park (20.3 miles)
Mount Kita (21.6 miles)
Minami Alps National Park (21.9 miles)
Phoenix Sanzan Trail (22.1 miles)
Tsumugi Spa (23.7 miles)
Room options
1
Japanese Style Room For 4 People with Extra Space
Room details
4× Futon Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
1
Japanese Sukiya Style Room For 4 People
Room details
4× Futon Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
2
Japanese Style Room For 4 People
Room details
4× Futon Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Nishiyama Onsen Keiunkan
9.2
Superb
Based on 201 verified reviews
Who stays here?
Couple
31%
Family
61%
Group
7%
What guests think
AI-generated summary based on recent guest reviews
At Nishiyama Onsen Keiunkan, travelers describe a serene, historic mountain retreat with exceptionally warm service, soothing hot-spring baths, and dramatic river-and-valley scenery, where the remote setting and traditional hospitality create a distinctive sense of place.
Read moreWas this helpful?
What guests think
At Nishiyama Onsen Keiunkan, travelers describe a serene, historic mountain retreat with exceptionally warm service, soothing hot-spring baths, and dramatic river-and-valley scenery, where the remote setting and traditional hospitality create a distinctive sense of place.
Rooms are traditional and often spacious, with some comments that the building feels older or could use updates. The hot-spring facilities include multiple public and bookable private baths, widely praised for maintenance and atmosphere; a few guests mention minor drawbacks like a temporarily unavailable sauna, slippery wood, or limited bath-side lockers. Kaiseki dinners and generous breakfasts earn frequent praise for quality and presentation, though portions can feel heavy and the traditional menu adventurous for some. Expect a quiet, restorative stay focused on onsen time and refined meals.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Multiple public and bookable private hot-spring baths are a highlight, generally well maintained and easy to reserve; some note minor issues like a closed sauna, no cold bath, slippery wood, or limited bath-side lockers. Shuttle service helps with access.
Related guest reviews
10
Matthew
Sep 20, 2025
·
Stayed 1 night
Absolutely stunning property! Might as well be out of a movie or painting. The staff was incredibly hospitable and an impressive number spoke English. We had no trouble reserving a beautiful private onsen for our desired time. Dinner and breakfast are expansive and potentially adventurous for those not accustomed to more traditional Japanese food. Possibly the best place in the world to come meditate and relax.
Absolutely stunning property! Might as well be out of a movie or painting. The staff was incredibly hospitable and an impressive number spoke English. We had no trouble reserving a beautiful private onsen for our desired time. Dinner and breakfast are expansive and potentially adventurous for those not accustomed to more traditional Japanese food. Possibly the best place in the world to come meditate and relax.
10
Christian
Jun 13, 2024
·
Stayed 2 nights
This ryokan is intended to be a place you go to relax. There isn’t a lot to do by design, other than eat, sleep, onsen, and enjoy the beautiful surroundings in comfort. We did half-board and the food is fantastic. The staff were very nice. The onsen were beautiful, especially the open air one on the fourth floor. There are six or seven onsen total including the three private ones.
This ryokan is intended to be a place you go to relax. There isn’t a lot to do by design, other than eat, sleep, onsen, and enjoy the beautiful surroundings in comfort. We did half-board and the food is fantastic. The staff were very nice. The onsen were beautiful, especially the open air one on the fourth floor. There are six or seven onsen total including the three private ones.
10
Andres
May 18, 2024
·
Stayed 1 night
Traditional classic Japanese hotel, experience of a life time. Dinner and breakfast included in fare. Complimentary water and coffee in hotel grounds. Clothing and slippers given at check in. Many varieties of natural spring onsen (with schedules for men and women). You get 30 mins of private onsen included in the fare (as a couple). Quiet, peaceful. Recommended.
Traditional classic Japanese hotel, experience of a life time. Dinner and breakfast included in fare. Complimentary water and coffee in hotel grounds. Clothing and slippers given at check in. Many varieties of natural spring onsen (with schedules for men and women). You get 30 mins of private onsen included in the fare (as a couple). Quiet, peaceful. Recommended.
10
Sekuini
Oct 3, 2025
·
Stayed 2 nights
Amazing hospitality. Food was incredible, and the onsens were awesome.
Amazing hospitality. Food was incredible, and the onsens were awesome.
10
まさこ
Sep 15, 2025
·
Stayed 1 night
ご飯が美味しくてお部屋も綺麗で、何よりお風呂が最高でした。 サウナが使えなかったのと、サウナがあるのに水風呂がなかったのが残念です。 温泉としても雰囲気としても、山形の水田テラスや九州の羅漢の湯同様の最高級のお宿だと思います。 値段はもう少し上がってもいいので、サウナ関連だけ設備が整えばなぁと思います。
ご飯が美味しくてお部屋も綺麗で、何よりお風呂が最高でした。 サウナが使えなかったのと、サウナがあるのに水風呂がなかったのが残念です。 温泉としても雰囲気としても、山形の水田テラスや九州の羅漢の湯同様の最高級のお宿だと思います。 値段はもう少し上がってもいいので、サウナ関連だけ設備が整えばなぁと思います。
10
Armin
May 29, 2023
·
Stayed 1 night
private Onsen was a great experience (otherwise difficult to experience together for couples due to gender segregation of onsens)
private Onsen was a great experience (otherwise difficult to experience together for couples due to gender segregation of onsens)
10
Si Kiu Vicky
Feb 28, 2025
·
Stayed 1 night
Very nice and friendly staff. Everyone greets you as you walk by. The negative is that neither of the non-reserved outdoor baths have a locker to put our valuables. Some of the wood in the baths are a little slippery as well. Otherwise we had an amazing stay and I’ll come again.
Very nice and friendly staff. Everyone greets you as you walk by. The negative is that neither of the non-reserved outdoor baths have a locker to put our valuables. Some of the wood in the baths are a little slippery as well. Otherwise we had an amazing stay and I’ll come again.
10
Camilla Brinch
Apr 30, 2024
·
Stayed 1 night
The hotel and facilities were amazing, and the staff was very nice and helpful. It is a bit away from any public transportation, but the hotel has a shuttlebus, we could use to get to the station, so that was convenient. We highly recommend going here for some relaxation and beautiful scenery. A hidden gem!
The hotel and facilities were amazing, and the staff was very nice and helpful. It is a bit away from any public transportation, but the hotel has a shuttlebus, we could use to get to the station, so that was convenient. We highly recommend going here for some relaxation and beautiful scenery. A hidden gem!
10
Katherine
Aug 5, 2024
·
Stayed 1 night
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
10
JASON
Sep 5, 2025
·
Stayed 1 night
Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company. How old, you ask? 1,320 years. No, that's not a typo. For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week. Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro. The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company. How old, you ask? 1,320 years. No, that's not a typo. For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week. Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro. The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe the property, rooms, and baths as clean and well maintained; a couple of notes mention slippery wood in some baths and outdoor insects typical of the natural setting.
Related guest reviews
10
Joyce
Nov 4, 2024
·
Stayed 1 night
There are 6 onsens total (2 outdoors, 2 indoors, and 2 private), everyone single one had amazing views. The staff is incredible and so accomodating! I love the personalized touches by the staff. One downside is there are a lot of spiders and roaches outside (definitely none in our room) but that's not a hotel issue and unavoidable since the onsen is in a pretty remote area.
There are 6 onsens total (2 outdoors, 2 indoors, and 2 private), everyone single one had amazing views. The staff is incredible and so accomodating! I love the personalized touches by the staff. One downside is there are a lot of spiders and roaches outside (definitely none in our room) but that's not a hotel issue and unavoidable since the onsen is in a pretty remote area.
10
Lucille
Aug 14, 2024
·
Stayed 1 night
This was one of the best experiences I’ve had traveling. The onsen was incredibly beautiful, clean, and serene, and the staff were extremely attentive and helpful. The food especially stood out as one of the best meals I’ve had in Japan. I highly, highly recommend this onsen!
This was one of the best experiences I’ve had traveling. The onsen was incredibly beautiful, clean, and serene, and the staff were extremely attentive and helpful. The food especially stood out as one of the best meals I’ve had in Japan. I highly, highly recommend this onsen!
10
casey
Oct 3, 2025
·
Stayed 2 nights
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
10
Mark
Oct 27, 2023
·
Stayed 2 nights
We had a very enjoyable stay and plan to go back. Foreigners should be prepared to have very sumptuous traditional Japanese meals. The building is getting a little run down, but it's still very nice. The baths are wonderful.
We had a very enjoyable stay and plan to go back. Foreigners should be prepared to have very sumptuous traditional Japanese meals. The building is getting a little run down, but it's still very nice. The baths are wonderful.
10
Si Kiu Vicky
Feb 28, 2025
·
Stayed 1 night
Very nice and friendly staff. Everyone greets you as you walk by. The negative is that neither of the non-reserved outdoor baths have a locker to put our valuables. Some of the wood in the baths are a little slippery as well. Otherwise we had an amazing stay and I’ll come again.
Very nice and friendly staff. Everyone greets you as you walk by. The negative is that neither of the non-reserved outdoor baths have a locker to put our valuables. Some of the wood in the baths are a little slippery as well. Otherwise we had an amazing stay and I’ll come again.
10
ATSUSHI
Jul 24, 2024
·
Stayed 1 night
温泉、料理、清潔感に接客どれをとってもレベルが高い。 また泊まりに行きたいです。
温泉、料理、清潔感に接客どれをとってもレベルが高い。 また泊まりに行きたいです。
10
Katherine
Aug 5, 2024
·
Stayed 1 night
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
10
Jocelyn
Sep 27, 2025
·
Stayed 2 nights
Clean room, staff were very nice, spa clean, family friendly.Variety of food. Menu changes every day.
Clean room, staff were very nice, spa clean, family friendly.Variety of food. Menu changes every day.
10
JASON
Sep 5, 2025
·
Stayed 1 night
Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company. How old, you ask? 1,320 years. No, that's not a typo. For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week. Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro. The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company. How old, you ask? 1,320 years. No, that's not a typo. For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week. Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro. The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
10
Marcelo
Aug 16, 2024
·
Stayed 2 nights
perfect and quiet. 10 for service. needs a bit of updating but also great as it is. excellent food. have a car if you stay more than one night or stay in, nothing around but nature
perfect and quiet. 10 for service. needs a bit of updating but also great as it is. excellent food. have a car if you stay more than one night or stay in, nothing around but nature
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are traditional and often spacious, with mountain or river views and occasional complimentary upgrades; several comments note the building feels older or could use some updates.
Related guest reviews
10
Terumi
Dec 2, 2023
·
Stayed 1 night
高齢な母との宿泊のせいだったか予約のお部屋をグレードアップいただき、とても快適で優雅に滞在させていただきました。ご配慮に感謝です。
高齢な母との宿泊のせいだったか予約のお部屋をグレードアップいただき、とても快適で優雅に滞在させていただきました。ご配慮に感謝です。
10
casey
Oct 3, 2025
·
Stayed 2 nights
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
10
Anthony
Apr 22, 2025
·
Stayed 1 night
A very enjoyable experience as the oldest hotel in the world. The food is a bit intense for foreigners, but excellently presented and flavorful nonetheless. Extremely professional staff. The room has beautiful scenery of the river and a cozy interior space.
A very enjoyable experience as the oldest hotel in the world. The food is a bit intense for foreigners, but excellently presented and flavorful nonetheless. Extremely professional staff. The room has beautiful scenery of the river and a cozy interior space.
10
Mark
Oct 27, 2023
·
Stayed 2 nights
We had a very enjoyable stay and plan to go back. Foreigners should be prepared to have very sumptuous traditional Japanese meals. The building is getting a little run down, but it's still very nice. The baths are wonderful.
We had a very enjoyable stay and plan to go back. Foreigners should be prepared to have very sumptuous traditional Japanese meals. The building is getting a little run down, but it's still very nice. The baths are wonderful.
10
Courtney
Sep 2, 2023
·
Stayed 1 night
The staff was very polite and accommodating. The rooms were beautiful and well equipped. The hot springs were so relaxing. The nature and tradition was wonderful. I highly recommend it.
The staff was very polite and accommodating. The rooms were beautiful and well equipped. The hot springs were so relaxing. The nature and tradition was wonderful. I highly recommend it.
10
Martin
Jul 24, 2025
·
Stayed 1 night
Due to an incident with our car, we had to postpone our arrival date at the last minute. The hotel allowed us to do so at no extra cost. In the end, we even got a free room upgrade (because the hotel then had an incident with the rooms...;)
Due to an incident with our car, we had to postpone our arrival date at the last minute. The hotel allowed us to do so at no extra cost. In the end, we even got a free room upgrade (because the hotel then had an incident with the rooms...;)
10
Victoria
Aug 20, 2025
·
Stayed 1 night
The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan.
The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan.
10
Unique
Jan 28, 2024
·
Stayed 1 night
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
10
JASON
Sep 5, 2025
·
Stayed 1 night
Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company. How old, you ask? 1,320 years. No, that's not a typo. For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week. Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro. The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company. How old, you ask? 1,320 years. No, that's not a typo. For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week. Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro. The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
10
Marcelo
Aug 16, 2024
·
Stayed 2 nights
perfect and quiet. 10 for service. needs a bit of updating but also great as it is. excellent food. have a car if you stay more than one night or stay in, nothing around but nature
perfect and quiet. 10 for service. needs a bit of updating but also great as it is. excellent food. have a car if you stay more than one night or stay in, nothing around but nature
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive, and accommodating, with staff guiding onsen etiquette, handling changes and upgrades, and communicating well in English. A small number cite lapses such as a brusque interaction or payment support delays.
Related guest reviews
10
Chieh-An
Nov 17, 2023
·
Stayed 1 night
Super unique experience--ancient onsen with a semi-modern hotel. All of the staff were incredibly attentive, helpful, and willing to make our stay amazing. Multiple public onsens and bookable private onsens. The hotel trusts you to know how it all works. Most of the water in--for everything from drinking to bathing--is the hot spring water that somehow felt cleansing and healthy.
Super unique experience--ancient onsen with a semi-modern hotel. All of the staff were incredibly attentive, helpful, and willing to make our stay amazing. Multiple public onsens and bookable private onsens. The hotel trusts you to know how it all works. Most of the water in--for everything from drinking to bathing--is the hot spring water that somehow felt cleansing and healthy.
10
casey
Oct 3, 2025
·
Stayed 2 nights
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
4
KAZUMI
Aug 8, 2022
·
Stayed 1 night
ネットの状況が悪く、クレジットカード決済ができないとのこと。宿のwifiはつながっているのに?？ 対応に不満ありです。
ネットの状況が悪く、クレジットカード決済ができないとのこと。宿のwifiはつながっているのに?？ 対応に不満ありです。
10
Jorge
Sep 9, 2023
·
Stayed 1 night
The Nishiyama Onsen Keiunkan stands on its own as a unique experience, not only by feeling the vibes of staying in a place that has over 1300 years of operation, but the world class service you receive from the staff who are beyond kind and friendly. One of the key things here to highlight is that they help you understand the rules of an onsen in a way that you can be a part of the experience and don’t disrupt others’ in a way that’s very clear and interesting at the same time. The food is absolutely out of this world, my wife and I love Japanese food in all its presentations but this was special; everything sourced locally and using only what’s seasonally available to prepare dinner and breakfast. In sum, I recommend this to any one, even more to those that want to be part of traditional Japan for the time you stay surrounded by the most amazing landscapes in the middle of the Minami Alps. We will be back for sure and will plan to stay more days, Thank you for a wonderful experience!
The Nishiyama Onsen Keiunkan stands on its own as a unique experience, not only by feeling the vibes of staying in a place that has over 1300 years of operation, but the world class service you receive from the staff who are beyond kind and friendly. One of the key things here to highlight is that they help you understand the rules of an onsen in a way that you can be a part of the experience and don’t disrupt others’ in a way that’s very clear and interesting at the same time. The food is absolutely out of this world, my wife and I love Japanese food in all its presentations but this was special; everything sourced locally and using only what’s seasonally available to prepare dinner and breakfast. In sum, I recommend this to any one, even more to those that want to be part of traditional Japan for the time you stay surrounded by the most amazing landscapes in the middle of the Minami Alps. We will be back for sure and will plan to stay more days, Thank you for a wonderful experience!
10
Martin
Jul 24, 2025
·
Stayed 1 night
Due to an incident with our car, we had to postpone our arrival date at the last minute. The hotel allowed us to do so at no extra cost. In the end, we even got a free room upgrade (because the hotel then had an incident with the rooms...;)
Due to an incident with our car, we had to postpone our arrival date at the last minute. The hotel allowed us to do so at no extra cost. In the end, we even got a free room upgrade (because the hotel then had an incident with the rooms...;)
10
Victoria
Aug 20, 2025
·
Stayed 1 night
The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan.
The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan.
10
Miguel
Aug 1, 2025
·
Stayed 1 night
By far the best stay in our 3 weeks in Japan. We were treated like celebrities. The dinner and breakfast are extraordinary. The onsen baths a dream. The location spectacular
By far the best stay in our 3 weeks in Japan. We were treated like celebrities. The dinner and breakfast are extraordinary. The onsen baths a dream. The location spectacular
10
Unique
Jan 28, 2024
·
Stayed 1 night
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
10
Hureen
Aug 1, 2024
·
Stayed 1 night
awesome location! Amazing staff! We had an incredible dinner and breakfast experience. We would love to come back again. The staff went above and beyond to help us experience an authentic Japanese cultural experience. Wish the checkout time was extended by hour or two. The time felt very short for a day’s visit.
awesome location! Amazing staff! We had an incredible dinner and breakfast experience. We would love to come back again. The staff went above and beyond to help us experience an authentic Japanese cultural experience. Wish the checkout time was extended by hour or two. The time felt very short for a day’s visit.
8
さわこ
Aug 22, 2024
·
Stayed 1 night
温泉が良かった。 料理も種類が豊富で、一つ一つみんな美味しかった。 部屋が空いていたということで、予約した部屋ではなく、アップグレードのお部屋を用意してくれていたこと。売店でワインを購入したら、ワイングラスをわざわざ部屋まで届けてくれたこと。朝食後、ロビーラウンジでコーヒーのサービスがあったことなど、様々な気遣いが嬉しく、おもてなしの心を感じた。
温泉が良かった。 料理も種類が豊富で、一つ一つみんな美味しかった。 部屋が空いていたということで、予約した部屋ではなく、アップグレードのお部屋を用意してくれていたこと。売店でワインを購入したら、ワイングラスをわざわざ部屋まで届けてくれたこと。朝食後、ロビーラウンジでコーヒーのサービスがあったことなど、様々な気遣いが嬉しく、おもてなしの心を感じた。
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Set deep in the mountains with dramatic river and valley scenery, the setting is quiet and restorative but remote. Several reviews note access requires time or reliance on the hotel’s shuttle from the nearest station.
Related guest reviews
10
Andrea
Jul 7, 2025
·
Stayed 1 night
This is a once in a lifetime experience. Beautiful hotel built in the mountains above free flowing river. It was like taking a step back and getting a glimpse of Japan past. Highly recommend
This is a once in a lifetime experience. Beautiful hotel built in the mountains above free flowing river. It was like taking a step back and getting a glimpse of Japan past. Highly recommend
10
Joy
Sep 5, 2025
·
Stayed 2 nights
We loved our stay here. Historic, incredibly beautiful location. Staff really make every one feel so welcome. Personal greetings and incredible attention to every detail.
We loved our stay here. Historic, incredibly beautiful location. Staff really make every one feel so welcome. Personal greetings and incredible attention to every detail.
10
Raymond
Apr 24, 2025
·
Stayed 1 night
Far in the mountains, but nice.
Far in the mountains, but nice.
10
Victoria
Aug 20, 2025
·
Stayed 1 night
The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan.
The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan.
10
Miguel
Aug 1, 2025
·
Stayed 1 night
By far the best stay in our 3 weeks in Japan. We were treated like celebrities. The dinner and breakfast are extraordinary. The onsen baths a dream. The location spectacular
By far the best stay in our 3 weeks in Japan. We were treated like celebrities. The dinner and breakfast are extraordinary. The onsen baths a dream. The location spectacular
10
Camilla Brinch
Apr 30, 2024
·
Stayed 1 night
The hotel and facilities were amazing, and the staff was very nice and helpful. It is a bit away from any public transportation, but the hotel has a shuttlebus, we could use to get to the station, so that was convenient. We highly recommend going here for some relaxation and beautiful scenery. A hidden gem!
The hotel and facilities were amazing, and the staff was very nice and helpful. It is a bit away from any public transportation, but the hotel has a shuttlebus, we could use to get to the station, so that was convenient. We highly recommend going here for some relaxation and beautiful scenery. A hidden gem!
10
Katherine
Aug 5, 2024
·
Stayed 1 night
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
8
TOMOKO
May 27, 2025
·
Stayed 1 night
かなり交通が不便なところで驚きましたが、滞在して良かったです。スタッフの方の対応、お風呂が大変素晴らしかったです。
かなり交通が不便なところで驚きましたが、滞在して良かったです。スタッフの方の対応、お風呂が大変素晴らしかったです。
10
DAISUKE
Jan 4, 2023
·
Stayed 19,357 nights
This property was very far from the city, so it took us some time to got there. Therefore, the surrounding area was very quiet and the hot springs were great,I and my wife were very relaxed.
This property was very far from the city, so it took us some time to got there. Therefore, the surrounding area was very quiet and the hot springs were great,I and my wife were very relaxed.
10
JASON
Sep 5, 2025
·
Stayed 1 night
Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company. How old, you ask? 1,320 years. No, that's not a typo. For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week. Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro. The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company. How old, you ask? 1,320 years. No, that's not a typo. For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week. Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro. The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Kaiseki dinners and generous breakfasts receive consistent acclaim for quality, presentation, and local, seasonal ingredients; portions can be large and the traditional menu may feel adventurous to some visitors.
Related guest reviews
10
Masahiko
Sep 11, 2024
·
Stayed 1 night
部屋も温泉も良かったが、料理が最高に良かった。器や盛り付けなど、舌だけではなく、目も楽しませてくれる工夫があり、和食の素晴らしさを再確認できた。もちろん味の方も素晴らしく、薄味なのに深みのある味を楽しむ事ができた。
部屋も温泉も良かったが、料理が最高に良かった。器や盛り付けなど、舌だけではなく、目も楽しませてくれる工夫があり、和食の素晴らしさを再確認できた。もちろん味の方も素晴らしく、薄味なのに深みのある味を楽しむ事ができた。
10
Helen
Oct 7, 2024
·
Stayed 2 nights
Traditional Japanese onsen. Amazing Japanese food (some not for the faint hearted). Onsen amazing.
Traditional Japanese onsen. Amazing Japanese food (some not for the faint hearted). Onsen amazing.
10
casey
Oct 3, 2025
·
Stayed 2 nights
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
10
Anthony
Apr 22, 2025
·
Stayed 1 night
A very enjoyable experience as the oldest hotel in the world. The food is a bit intense for foreigners, but excellently presented and flavorful nonetheless. Extremely professional staff. The room has beautiful scenery of the river and a cozy interior space.
A very enjoyable experience as the oldest hotel in the world. The food is a bit intense for foreigners, but excellently presented and flavorful nonetheless. Extremely professional staff. The room has beautiful scenery of the river and a cozy interior space.
10
Jorge
Sep 9, 2023
·
Stayed 1 night
The Nishiyama Onsen Keiunkan stands on its own as a unique experience, not only by feeling the vibes of staying in a place that has over 1300 years of operation, but the world class service you receive from the staff who are beyond kind and friendly. One of the key things here to highlight is that they help you understand the rules of an onsen in a way that you can be a part of the experience and don’t disrupt others’ in a way that’s very clear and interesting at the same time. The food is absolutely out of this world, my wife and I love Japanese food in all its presentations but this was special; everything sourced locally and using only what’s seasonally available to prepare dinner and breakfast. In sum, I recommend this to any one, even more to those that want to be part of traditional Japan for the time you stay surrounded by the most amazing landscapes in the middle of the Minami Alps. We will be back for sure and will plan to stay more days, Thank you for a wonderful experience!
The Nishiyama Onsen Keiunkan stands on its own as a unique experience, not only by feeling the vibes of staying in a place that has over 1300 years of operation, but the world class service you receive from the staff who are beyond kind and friendly. One of the key things here to highlight is that they help you understand the rules of an onsen in a way that you can be a part of the experience and don’t disrupt others’ in a way that’s very clear and interesting at the same time. The food is absolutely out of this world, my wife and I love Japanese food in all its presentations but this was special; everything sourced locally and using only what’s seasonally available to prepare dinner and breakfast. In sum, I recommend this to any one, even more to those that want to be part of traditional Japan for the time you stay surrounded by the most amazing landscapes in the middle of the Minami Alps. We will be back for sure and will plan to stay more days, Thank you for a wonderful experience!
10
Amanda
Apr 16, 2025
·
Stayed 1 night
Absolutely beautiful property, a timeless set up with an amazing view. The food provided was also phenomenal and very generous amounts
Absolutely beautiful property, a timeless set up with an amazing view. The food provided was also phenomenal and very generous amounts
10
Andres
May 18, 2024
·
Stayed 1 night
Traditional classic Japanese hotel, experience of a life time. Dinner and breakfast included in fare. Complimentary water and coffee in hotel grounds. Clothing and slippers given at check in. Many varieties of natural spring onsen (with schedules for men and women). You get 30 mins of private onsen included in the fare (as a couple). Quiet, peaceful. Recommended.
Traditional classic Japanese hotel, experience of a life time. Dinner and breakfast included in fare. Complimentary water and coffee in hotel grounds. Clothing and slippers given at check in. Many varieties of natural spring onsen (with schedules for men and women). You get 30 mins of private onsen included in the fare (as a couple). Quiet, peaceful. Recommended.
10
Sekuini
Oct 3, 2025
·
Stayed 2 nights
Amazing hospitality. Food was incredible, and the onsens were awesome.
Amazing hospitality. Food was incredible, and the onsens were awesome.
10
Gillian
Oct 30, 2023
·
Stayed 1 night
Should have stayed longer Food fabulous Staff exceptional Beautiful area Well looked after
Should have stayed longer Food fabulous Staff exceptional Beautiful area Well looked after
10
Katherine
Aug 5, 2024
·
Stayed 1 night
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
Incredible service and absolutely delectable dinner and breakfast multicourse meals. We took a train to Minobu station and were picked up promptly at 1:40 pm for a scenic ride to the onsen. The hot spring pools were on the hot side, so I could only soak for a few min at a time. The entire place was clean and the view out the room wonderful. The dining experience was exceptional. Far better than the fancy pre fixe place in the USA. Price was super reasonable! Can’t recommend this place enough for a romantic retreat.
Was this helpful?
AI-generated summary based on recent guest reviews
10
kate
Aug 21, 2026
·
Stayed 1 night
Amazing experience. Wonderful staff. Outstanding food. Beautiful location. Worth the trip.
Amazing experience. Wonderful staff. Outstanding food. Beautiful location. Worth the trip.
6
nina
Jun 8, 2026
·
Stayed 1 night
I was really looking forward to this trip to Nishiyama Onsen. The hot water springs were amazing the staff not so accommodating. Lots of bowing and thank yous but no real assistance. We requested soy sauce with our appetizer and they said no and wouldn't bring it. Check in is 3PM and check out is 10 AM. It's a rather expensive undertaking considering that the property is quite remote. I really wanted to stay there because of the history, the oldest continuously inhabited hotel in the world. Sadly I was put in the newer rooms so I didn't really get that experience. They practically kick you out at 10:00AM, I was organizing my luggage and the desk clerk approached me and barked, you have to settle your bill, as if I would try and leave without paying. They weren't even prepared I had to wait while they added up all the charges. I have never been treated so poorly anywhere else in the world.
I was really looking forward to this trip to Nishiyama Onsen. The hot water springs were amazing the staff not so accommodating. Lots of bowing and thank yous but no real assistance. We requested soy sauce with our appetizer and they said no and wouldn't bring it. Check in is 3PM and check out is 10 AM. It's a rather expensive undertaking considering that the property is quite remote. I really wanted to stay there because of the history, the oldest continuously inhabited hotel in the world. Sadly I was put in the newer rooms so I didn't really get that experience. They practically kick you out at 10:00AM, I was organizing my luggage and the desk clerk approached me and barked, you have to settle your bill, as if I would try and leave without paying. They weren't even prepared I had to wait while they added up all the charges. I have never been treated so poorly anywhere else in the world.
10
Taylor
May 30, 2026
·
Stayed 2 nights
Very happy with this hotel.
Very happy with this hotel.
10
Bruna
May 19, 2026
·
Stayed 1 night
The most amazing experience me and my husband ever had in our lives. Absolutely beautiful, great food and staff. Highly recommend it!
The most amazing experience me and my husband ever had in our lives. Absolutely beautiful, great food and staff. Highly recommend it!
10
Jonathan E
May 16, 2026
·
Stayed 3 nights
Our 3 Day stay at the onsen was very relaxing. The staff was friendly and informative. The language barrier, though still present, wasn't much of an issue. The staff were quick with their phones to do a translation if needed. We recommend a 2 Day stay and visit the small village of Narada which is a 5 minute bus ride up the mountain. It's a small and quaint little village with engaging museums.
Our 3 Day stay at the onsen was very relaxing. The staff was friendly and informative. The language barrier, though still present, wasn't much of an issue. The staff were quick with their phones to do a translation if needed. We recommend a 2 Day stay and visit the small village of Narada which is a 5 minute bus ride up the mountain. It's a small and quaint little village with engaging museums.
FAQs about Nishiyama Onsen Keiunkan
Is parking available at the property?
Yes, free self-parking is available on-site, and it is uncovered.
What are the standard check-in and check-out times?
Check-in is from 15:00 to 17:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Train station pick-up and drop-off services are provided at no charge. Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features does the property offer?
The property features elevators, a stair-free path to the entrance, and handrails in stairways. However, it is not wheelchair accessible.
Where is the property located in relation to key landmarks?
The property is located in Hayakawa, approximately 14.4 miles (23.2 km) from Mt. Kushigata and 20.3 miles (32.6 km) from Fujikawa Craft Park. Other nearby attractions include Mount Kita and Minami Alps National Park.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-27: NO DATA
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 356.17305080261235USD
- 2026-10-01: 327.0791324371338USD
- 2026-10-02: 357.2724289733887USD
- 2026-10-03: 487.06496583404544USD
- 2026-10-04: 360.92591594238286USD
- 2026-10-05: 390.0245547546387USD
- 2026-10-06: 397.3808504196167USD
- 2026-10-07: 390.18230792083745USD
- 2026-10-08: 336.99425734710695USD
- 2026-10-09: 477.30759409027104USD
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 388.5079029724121USD
- 2026-10-13: 363.59383610076907USD
- 2026-10-14: 388.5079029724121USD
- 2026-10-15: 431.62800417175293USD
- 2026-10-16: 487.0679161132813USD
- 2026-10-17: 431.7751363327027USD
- 2026-10-18: NO DATA
- 2026-10-19: 363.59383610076907USD
- 2026-10-20: NO DATA
- 2026-10-21: 388.5079029724121USD
- 2026-10-22: 397.6894496276856USD
- 2026-10-23: 424.93028025054934USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: 452.93929416809084USD
- 2026-10-27: 471.11575628509524USD
- 2026-10-28: NO DATA
- 2026-10-29: 431.7751363327027USD
- 2026-10-30: 471.11575628509524USD
- 2026-10-31: 488.70736893005375USD
- 2026-11-01: NO DATA
- 2026-11-02: 461.41096893005374USD
- 2026-11-03: 466.22835841217045USD
- 2026-11-04: 431.7751363327027USD
- 2026-11-05: 461.35196334533697USD
- 2026-11-06: 476.2748575210572USD
- 2026-11-07: NO DATA
- 2026-11-08: 471.11575628509524USD
- 2026-11-09: 452.93929416809084USD
- 2026-11-10: 461.35196334533697USD
- 2026-11-11: 461.41096893005374USD
- 2026-11-12: 461.35196334533697USD
- 2026-11-13: 462.65095393829347USD
- 2026-11-14: 582.7607437652588USD
- 2026-11-15: 431.62800417175293USD
- 2026-11-16: 405.4841567871094USD
- 2026-11-17: NO DATA
- 2026-11-18: 413.27886394653325USD
- 2026-11-19: 424.9759228057862USD
- 2026-11-20: 421.08353263702395USD
- 2026-11-21: 528.6713655303955USD
- 2026-11-22: 512.7641540740967USD
- 2026-11-23: 431.40239458312993USD
- 2026-11-24: 390.0245547546387USD
- 2026-11-25: 377.8592345169068USD
- 2026-11-26: 388.5079029724121USD
- 2026-11-27: 413.27886394653325USD
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay JPY 7,020 per child, per day at the property for half board meal. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Alcohol is not permitted at this property.
- A car is required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Popular amenities
Free Wi-Fi
Elevator / Lift
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Electric Car charging station
General
Handrails in Stairways
Kaiseki Meal
Stair-Free Path to Entrance
Not Wheelchair Accessible
Elevator Access (Wheelchair Accessible)
Services
Elevator / Lift
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Front Desk (limited hours)
Well-Lit Path to Entrance
Parking
Electric Car charging station
Parking (Self) (free)
Train Station Drop-Off (free)
Train Station Pickup (free)
Parking (Uncovered)
Activities
Newspapers in Lobby (free)
Japanese Garden
Terrace
Internet
Free Wi-Fi