Is parking available at the property?

Parking is available nearby for a fee of EUR 20 per night, located approximately 919 ft away. Limited on-site parking may also be available.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served for a fee of approximately EUR 15 for adults and children. Breakfast is available on weekdays and weekends from 8:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in time is from 3:00 PM to 11:59 PM, and check-out time is at 12:00 PM. Early or late check-in and check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available; however, specific pricing and arrangements should be confirmed with the property directly.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available; please inquire directly for more details.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Segovia, just steps from San Millan Church and San Clemente Church. It is approximately 0.3 miles from The Beaks House and Mirador de la Canaleja. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 30 per night. Advance request or confirmation may be required for availability.

Hotel Cetina Palacio Ayala Berganza in Segovia

Average nightly price at Hotel Cetina Palacio Ayala Berganza by month, last 12 months (USD)
Month	Average price
January	US$104
February	US$108
March	US$123
April	US$139
May	US$157
June	US$131
July	US$113
August	US$146
September	US$152
October	US$174
November	US$132
December	US$117

What guests think

Across recent reviews, travellers describe Hotel Cetina Palacio Ayala Berganza as a charming historic property with a central but generally quiet location, friendly and professional staff, spacious comfortable rooms, and a breakfast many find delicious, varied, and good value.

Many appreciate the clean, well-maintained spaces and the tasteful blend of old architecture with modern updates. Recurring downsides include occasional noise or weak soundproofing, some darker or strongly scented rooms, a few dated bathrooms, intermittent Wi-Fi, and parking that can be costly or confusing. A solid pick for a relaxed, memorable visit to Segovia.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic property with attractive common areas and a small bar; some guests enjoyed a welcome cocktail. Parking is available nearby (on street via app or in garages), though a few found the costs or logistics inconvenient.

Related guest reviews

10

jean-pierre

2 Nov 2025

·

Stayed 2 nights

Tout était impeccable. Le parking voiture un peu cher...

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10

Thomas

18 Apr 2025

·

Stayed 1 night

The property is a remodeled palace or villa in an excellent location. The staff is just incredible, so helpful and friendly. We’d love to keep Cetina as our secret but we’ll go ahead and give it our highest recommendation. Superb.

10

Angela

21 Sept 2025

·

Stayed 4 nights

We had an amazing time in Segovia staying at the Palacio Ayala Berganza. Our room was large and very comfortable. Everywhere in the room and hotel was exceptionally clean and well maintained. Our room had both a Netspresso machine and kettle to make drinks with a good selection provided.The bathroom was well equipped with lovely toiletries, a hairdryer and straighteners. The breakfast was gorgeous with plenty of choices. Netspresso machines and hot water for drinks. There were a selection of milk options including plant based milks. The reception staff were excellent. The ladies who ran the breakfast service were lovely and very efficient. Veronica who managed the bar provided excellent customer service and gave us some restaurant recommendations. The welcome cocktail she made us was lovely. There was a lovely garden to sit outside with a coffee or a drink. We would definitely like to return for another visit

10

Lothar

18 Sept 2024

·

Stayed 2 nights

Very charming small Hotel, very closely located to the Highlights of Segovia. Nice People, large rooms and good breakfast and a Super nice, well Designer lobby hat invites for a break and read a book. Along with the charme of an old building come the typical small disadvantages, like soundproofing. But the Location is super quiet, although it is so central. All in all, I would choose this Hotel again, should I return to Segovia.

10

Elizabeth

2 Dec 2022

·

Stayed 2 nights

This hotel was a breath of fresh air! So clean, so spacious and well apportioned. We were incredibly comfortable here. The room felt like a suite, with bathrobes and slippers (maybe we didn’t get the basic room?) we had windows too, not out to a beautiful view, but still nice to see neighborhoods. The location is super convenient to the main streets with food and within 5 minutes of the aqueduct and a viewpoint for sunset and sunrise. Parking can be expensive if you drove, 16E under the city, and the streets, I don’t think are worth it, as they were giving out tickets left and right. Maybe it is possible to park just outside or at the bus station, but very few spaces. The breakfast is HUGE. There were at least 7 different milk/creamer options for your coffee. Pastries, some veg and fruit, bread, and every fixin’ I didn’t even imagine how many there could be. 9 different kinds of cheese 🧀 it is a good way to start the day. Really loved this hotel!

10

Alberto

12 Dec 2024

·

Stayed 1 night

ha sido una estancia esplendida. el ambiente y limpieza de todo el recinto fantastico, localizacion del hotel inmejorable. no suelo decir esto, pero he tenido suerte de escoger este hotel para este viaje. y el coctel de bienvenida estupendo.

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10

Andrea

27 Aug 2024

·

Stayed 4 nights

Very pretty hotel in an old building with a nice modern renovation. extremely comfortable large rooms, great service, very clean and quiet. Breakfast could use some changing form one day to another but the food was absolutely delicious and lots of variety

8

Joaquin

26 Mar 2023

·

Stayed 1 night

La uvicacion Pero no me gusto el aparcamiento

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10

David

4 Jun 2025

·

Stayed 4 nights

Great location a couple of minutes walk to the Aquaduct then follow the pedestrian walkway up to the cathedral 10-12 minutes walk and continue to the Alcazar. Buffet breakfast available in the hotel or use one of the many cafes near the aqueduct. Parking on street available via topping up a parking app. The staff were friendly and helpful, room was spacious. A traditional well run hotel.

10

Andrew

30 Mar 2025

·

Stayed 1 night

Loved being here. The hotel is very clean and the staff are very helpful. It’s also well located just a short walk from the aqueduct. I parked on street and it was easy to pay via an app, and cheaper than the hotel deal.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently note very clean rooms and public spaces, with overall good upkeep. A few mentioned strong fragrances or signs of age in fixtures, but hygiene feedback remains positive.

Related guest reviews

10

Lilian

3 Jan 2026

·

Stayed 1 night

Staff was incredible, room was clean & beautiful & couldn’t recommend more

10

Ulises

26 Oct 2025

·

Stayed 1 night

Excelente alojamiento en el centro de Segovia, nos ha encantado el hotel y las habitaciones son cómodas y limpias. Estamos deseosos de volver

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10

Elizabeth

2 Dec 2022

·

Stayed 2 nights

This hotel was a breath of fresh air! So clean, so spacious and well apportioned. We were incredibly comfortable here. The room felt like a suite, with bathrobes and slippers (maybe we didn’t get the basic room?) we had windows too, not out to a beautiful view, but still nice to see neighborhoods. The location is super convenient to the main streets with food and within 5 minutes of the aqueduct and a viewpoint for sunset and sunrise. Parking can be expensive if you drove, 16E under the city, and the streets, I don’t think are worth it, as they were giving out tickets left and right. Maybe it is possible to park just outside or at the bus station, but very few spaces. The breakfast is HUGE. There were at least 7 different milk/creamer options for your coffee. Pastries, some veg and fruit, bread, and every fixin’ I didn’t even imagine how many there could be. 9 different kinds of cheese 🧀 it is a good way to start the day. Really loved this hotel!

10

Xiaoling

12 Jan 2026

·

Stayed 1 night

Clean room

10

AV

18 Nov 2025

·

Stayed 2 nights

Perfect place to stay in Segovia! Wonderful hotel, junior suite is very nice, comfortable and clean. Friendly staff. Good breakfast. Recommended

10

Raymond

15 Sept 2025

·

Stayed 1 night

Excellent reception: friendly, welcoming, helpful and informative. Excellent location: quiet but central. Spotlessly clean and comfortable and spacious room. I would certainly recommend.

10

Michael

4 Jun 2023

·

Stayed 1 night

Beautiful hotel in the heart of Segovia. Friendly staff, clean comfortable rooms and great location.

10

Renee

15 Nov 2024

·

Stayed 2 nights

We had a great stay here; the room and bathroom were very spacious and clean and the bed was comfortable. It’s a short walk to all the sites in Segovia and the breakfast was excellent!

6

Maria

13 Feb 2026

·

Stayed 1 night

The staff and location were great - property lovely. The rooms were so heavily scented that we had to air them and leave for a while- and even on our return the scent was strong. Beds are very firm- not a great night’s sleep

2

joongku

8 Apr 2024

·

Stayed 1 night

Darkness. Too older. Smelling.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some suites and characterful historic decor. Some guests reported darkness in certain rooms, firm beds, limited soundproofing, dated elements, or occasional Wi-Fi dropouts.

Related guest reviews

8

THIERRY

22 May 2024

·

Stayed 1 night

Chambre au dernier étage mal insonorisée. On entendait le voisin ronfler et les bruits de douche.

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8

Thaddeus

13 Jun 2024

·

Stayed 1 night

A very nice hotel with very pleasant staff. The breakfast buffet was decent, but not great. The room was very spacious with a sofa, coffee table, small table & chair, but very dark with only one proportionally small window. The ceiling was very high and made of dark wooden beams lending to its overall dark mood. The way to the room wasn't direct which made it more difficult for my wife in a wheelchair. Overall a good hotel and room, just not our cup of tea for ambience. The ambience in the lobby was fine.

10

Angela

21 Sept 2025

·

Stayed 4 nights

We had an amazing time in Segovia staying at the Palacio Ayala Berganza. Our room was large and very comfortable. Everywhere in the room and hotel was exceptionally clean and well maintained. Our room had both a Netspresso machine and kettle to make drinks with a good selection provided.The bathroom was well equipped with lovely toiletries, a hairdryer and straighteners. The breakfast was gorgeous with plenty of choices. Netspresso machines and hot water for drinks. There were a selection of milk options including plant based milks. The reception staff were excellent. The ladies who ran the breakfast service were lovely and very efficient. Veronica who managed the bar provided excellent customer service and gave us some restaurant recommendations. The welcome cocktail she made us was lovely. There was a lovely garden to sit outside with a coffee or a drink. We would definitely like to return for another visit

10

Enrique

24 Jun 2025

·

Stayed 3 nights

An excellent room: spacious, well appointed and comfortable.

10

Emily

20 Nov 2025

·

Stayed 4 nights

Lovely hotel. Large room. Very quiet. Nice breakfast. Had a restful stay.

10

A

12 Jun 2024

·

Stayed 2 nights

Absolutely wonderful, can’t praise it enough apart from the WiFi which cut out regularly. Such a shame as everything was fantastic. Great staff.

10

Lawrence

16 May 2024

·

Stayed 2 nights

This felt very plush considering the price. Our room was beautiful and comfortable and quiet at night. The jacuzzi bath was a nice bonus.

10

AV

18 Nov 2025

·

Stayed 2 nights

Perfect place to stay in Segovia! Wonderful hotel, junior suite is very nice, comfortable and clean. Friendly staff. Good breakfast. Recommended

8

Thomas

23 May 2024

·

Stayed 1 night

Muy bien ubicado. Los cuartos estan algo anticuados.

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6

Maria

13 Feb 2026

·

Stayed 1 night

The staff and location were great - property lovely. The rooms were so heavily scented that we had to air them and leave for a while- and even on our return the scent was strong. Beds are very firm- not a great night’s sleep

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive and helpful, with smooth check-in/out and useful local or parking advice. A few guests felt hurried or experienced poor handling of issues.

Related guest reviews

10

Lilian

3 Jan 2026

·

Stayed 1 night

Staff was incredible, room was clean & beautiful & couldn’t recommend more

10

Pamela

29 Oct 2024

·

Stayed 3 nights

Beautiful hotel with old world charm. perfect location because near everything but quiet too. Fantastic breakfast and lovely staff. Cynthia at front desk was so nice and helpful. Loved this hotel!

10

Ross

15 Dec 2025

·

Stayed 1 night

Great room and front desk employees were wonderful. The breakfast was terrific and well worth the price. Location was very good. Highly recommend this property.

10

Marina

8 Jul 2025

·

Stayed 1 night

I spent just one night at this hotel and had a great experience from start to finish. The check-in and check-out process was seamless, and the room came well-equipped with everything I needed for a comfortable stay. The location is ideal—tucked away in a quiet area, yet still within easy walking distance of the city center. A special mention goes to the front desk staff, who were absolutely wonderful: warm, helpful, and thorough. They provided detailed guidance on off-site parking, which made things even easier. Highly recommend for a short or extended stay in the area.

10

Claudiu

14 Sept 2023

·

Stayed 1 night

Awesome hotel. Boutique or non-boutique, this hotel has a great personality and the staff is always helpful and kind. I'll definitely stay here again next time I visit Segovia. Gracias!

10

Raymond

15 Sept 2025

·

Stayed 1 night

Excellent reception: friendly, welcoming, helpful and informative. Excellent location: quiet but central. Spotlessly clean and comfortable and spacious room. I would certainly recommend.

2

Isabel

20 Aug 2023

·

Stayed 1 night

Habiacion pequeña no los siguiente, y en plena ola de calor con aire acondicionado roto, para poder soportar el calor tenían ventiladores en un hotel de 4 estrellas, esto es una vergüenza. Ningún tipo de compensación, encima grosería y chulería. Una vergüenza. Además las habitaciones, mobiliario y baños tienen más de 50 años.

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10

Melvin

21 Apr 2025

·

Stayed 3 nights

Good hotel in a very convenient location. Service was excellent

8

Robert

9 Nov 2025

·

Stayed 3 nights

Friendly staff, good location. The young women who booked us in at the hotel was top notch and extremely helpful.

6

Dennis

21 Dec 2024

·

Stayed 1 night

Bonito Hotel. No muy adaptado para ir con carrito de niño. Pocas Mantas. Nos apuraron para salir del hotel a las 12:10, siendo que estuvimos 15 minutos para poder coger una mesa en el desayuno.

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Location

Central and walkable, a few minutes from the Aqueduct and main sights, yet typically quiet at night. Consistently described as convenient for exploring Segovia.

Related guest reviews

10

Claudiu

6 Oct 2025

·

Stayed 3 nights

A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.

10

Katherine

9 Aug 2024

·

Stayed 1 night

Beautiful hotel and walkable: 20 mins away from the Alcazar and 10 minutes away from the Aqueduct. Staff was very helpful and friendly. Breakfast was delicious too. We had a spacious room for our family of 4 and the windows were beautiful.

10

William

3 Oct 2025

·

Stayed 2 nights

Very well run medium sized hotel in a great location.

10

Jihea

8 Aug 2025

·

Stayed 1 night

Location was very convenient. It was located 5 min walking distance from aquaduct but in a quiet neighborhood. Everyone was very nice and professional. We didn't get to try the breakfast due to early departure time but it was only 10 euros per person which seemed very reasonable.

10

Maria Teresa

10 Jun 2023

·

Stayed 1 night

We had a wonderful stay. All the places we wanted to go to was a short walk away.

10

Raymond

15 Sept 2025

·

Stayed 1 night

Excellent reception: friendly, welcoming, helpful and informative. Excellent location: quiet but central. Spotlessly clean and comfortable and spacious room. I would certainly recommend.

10

Timothy

2 Jun 2025

·

Stayed 4 nights

This is a really quiet, nice hotel, that is run by some very kind and helpful people. The breakfast was substantial. Also, this hotel is about a five minute walk to the Roman aqueduct and the center of the medieval town. it's a lovely place!

10

David

4 Jun 2025

·

Stayed 4 nights

Great location a couple of minutes walk to the Aquaduct then follow the pedestrian walkway up to the cathedral 10-12 minutes walk and continue to the Alcazar. Buffet breakfast available in the hotel or use one of the many cafes near the aqueduct. Parking on street available via topping up a parking app. The staff were friendly and helpful, room was spacious. A traditional well run hotel.

10

Lai

22 Mar 2023

·

Stayed 2 nights

Within the old town. very central location. easy to walk to all tourist attractions. decorations are very classic.

10

Andrew

30 Mar 2025

·

Stayed 1 night

Loved being here. The hotel is very clean and the staff are very helpful. It’s also well located just a short walk from the aqueduct. I parked on street and it was easy to pay via an app, and cheaper than the hotel deal.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives frequent praise for quality, variety and value. A few noted specific items like eggs or pastries could be better.

Related guest reviews

10

Claudiu

6 Oct 2025

·

Stayed 3 nights

A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.

10

Ross

15 Dec 2025

·

Stayed 1 night

Great room and front desk employees were wonderful. The breakfast was terrific and well worth the price. Location was very good. Highly recommend this property.

10

Andrew

10 May 2025

·

Stayed 3 nights

Fantastic breakfast. Great variety of food. Not the usual meat, cheese and bread only. Fruit and oatmeal too. The staff was excellent. Very service oriented. Any request was fulfilled.

10

Elizabeth

2 Dec 2022

·

Stayed 2 nights

This hotel was a breath of fresh air! So clean, so spacious and well apportioned. We were incredibly comfortable here. The room felt like a suite, with bathrobes and slippers (maybe we didn’t get the basic room?) we had windows too, not out to a beautiful view, but still nice to see neighborhoods. The location is super convenient to the main streets with food and within 5 minutes of the aqueduct and a viewpoint for sunset and sunrise. Parking can be expensive if you drove, 16E under the city, and the streets, I don’t think are worth it, as they were giving out tickets left and right. Maybe it is possible to park just outside or at the bus station, but very few spaces. The breakfast is HUGE. There were at least 7 different milk/creamer options for your coffee. Pastries, some veg and fruit, bread, and every fixin’ I didn’t even imagine how many there could be. 9 different kinds of cheese 🧀 it is a good way to start the day. Really loved this hotel!

10

AV

18 Nov 2025

·

Stayed 2 nights

Perfect place to stay in Segovia! Wonderful hotel, junior suite is very nice, comfortable and clean. Friendly staff. Good breakfast. Recommended

8

Erik

6 May 2023

·

Stayed 1 night

breakfast eggs were cold, buns very stale. everything else seemed very good. I think the staff didnt know any better.

10

Andrea

27 Aug 2024

·

Stayed 4 nights

Very pretty hotel in an old building with a nice modern renovation. extremely comfortable large rooms, great service, very clean and quiet. Breakfast could use some changing form one day to another but the food was absolutely delicious and lots of variety

10

PILAR

7 Jul 2023

·

Stayed 1 night

Hotel totalmente recomendable. Cerca del acueducto. Desayuno excelente. Habitacion espaciosa. Todo muy limpio. Personal muy amable

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10

Tony

2 Oct 2023

·

Stayed 1 night

Nice hotel walking distance to the Roman aqueduct and cathedral. Rooms are nice and comfortable, the washroom’s are a little dated but functional. Buffet breakfast well worth the 9 euro person if purchased in advance.

8

Simón

10 Sept 2025

·

Stayed 2 nights

El desayuno increible!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $100	5 $106	6 $175	7 $159	8 $190	9 $257	10
11 $233	12 $100	13 $144	14 $167	15 $113	16 $208	17 $219
18 $100	19 $104	20 $103	21 $114	22 $144	23 $257	24 $271
25 $124	26 $196	27 $162	28 $113	29 $99	30 $155	31 $244

Su	Mo	Tu	We	Th	Fr	Sa
1 $145	2 $88	3 $90	4 $93	5 $104	6 $180	7 $219
8 $112	9 $89	10 $90	11 $92	12 $94	13 $200	14 $195
15 $92	16 $93	17 $107	18 $116	19 $96	20 $162	21
22 $90	23 $86	24 $91	25 $97	26 $119	27 $150	28 $161
29 $91	30 $91

Hotel Cetina Palacio Ayala Berganza

Prices for Hotel Cetina Palacio Ayala Berganza

Monthly average prices

About this property

Location

Room options

Superior Room

Executive Room

Deluxe Room

Standard Room

Family Room, 1 Bedroom

Junior Room

Guest reviews of Hotel Cetina Palacio Ayala Berganza

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Cetina Palacio Ayala Berganza

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