Comfort Inn & Suites Airdrie

Average place. No hot tub.

My original room was freezing as the air con temp was too cold, then couldn't be corrected, so was upgraded to a room on the third floor. Breakfasts and the staff working there were great. The gym equipment was either old or non functioning due to missing power cords. The hotel needs a refresh. There were mismatched light bulbs throughout the hotel common areas and in both room. The attention to these details would create a better first impression. Adding a hottub and/or sauna would be an improvement.

Everything was good, except the pool was too cold. Thank you.

Cold pool was disappointing but overall a good room/stay

Fast friendly service The only thing is lack of parking especially when hotel is fully booked

The room was clean and comfortable. Staff were pleasant. the elevator was out of service but a room on the main floor was found for us.

Room was great. Elevator was broken 1st day and fixed the next day.

As always, the staff and the room were great. The only suggestion I could make is to update some of the equipment in the gym. It’s pretty dated. Otherwise the Comfort Inn is always my go-to when in Airdrie.

Been to this hotel 3 times now. It’s excellent. Very clean. Only thing I wished they had is a hot tub. Other than that it’s well worth it .

Almost perfect, elevator closed for service

Bed bugs, god damn bed bugs

Our room was very humid and the air conditioning didnt seem to work very well. The beds were extremely hard and we noticed as we were packing to leave, there was harbage under one of the beds from the previous guests.

Hôtel offrant un bon déjeuner. La propreté de la chambre n'est pas à la hauteur de la bannière. Il y avait des insectes morts par terre, les interrupteurs de lumières étaient vraiment sales et le réfrigérateur coulait par terre. Le tapis au plancher demanderait un meilleur entretien.

Stained sheets, odor in room. Rude Karen working at the front desk. Not worth the price!!! There are much nicer hotels in Airdrie for the same or better price!

It was a great hotel, very clean and quiet!

The staff was very courteous. Especially the young girl Cailey/Kailey (sp) at Reception, she was very helpful and polite. Room was very clean, beds comfy.

The place was spotless. Great customer service. I stayed for 4 nights, the check in was smooth and the staff were friendly and helpful.

Clean quiet room .pleasant staff . Many nearby restaurants AC ,black out drapes

We checked in late first room had bed bugs

The staff were great and the room was clean and comfortable. Breakfast was very good with lots of options.

Front desk staff at check in amd checkout were very nice. Housekeeping and other staff were unfriendly

Overall a good stay for the money. Furniture and amenities a bit outdated but it is a value hotel. TV way, way too big for the room but other than that everything fine. Area very quiet but still well within walking distance of everything a person would need, including many dining options. Will stay again if in Airdrie.

Excellent stay. Nice and quiet. Clean room, great customer service from the front desk, enjoyed the breakfast as well.

Great beds

Decent stay, room was clean and had everything we needed. Wish the TV was updated, not much to wtach

Overall experience was good. Was easy to get to from highway which is why I chose this accommodation. Staff very polite and friendly. The only I had a problem with was the fan situation in the room. Very loud.

The room was very small and facing a gas station, which made it noisy

Chose to stay here because it was close to family and had a pool for the kids. Breakfast was great, lots of options. Room was spacious and clean. Lots of dining and shopping nearby. Would stay again

Front desk was exceptional. Room was amazing bed was fantastic great stay

Decent rooms at a reasonable price. Lots of food options nearby. It's Airdrie so don't expect a ton, overall a clean hotel. Jacuzzi room has 2 tvs. Staaf are attentive and friendly .

Friendly front desk staff that had a great sense of humour and was easy to understand.

I booked this hotel using Expedia with my Mastercard/debit. Upon checking in late at night the hotel clerk said my card wasn't acceptable. Ok, then can I pay for everything upfront plus a damage deposit? No. What if I give you my non-debit Visa credit card number? No has to be physical card. What if we use my Apple Pay on my iPhone? No. Can you send me a link and I'll use my VISA number to approve that? No. I was visiting a sick relative out of province and had to get their VISA card. I complained to the manager who responded by telling me that they didn't accept Apple Pay because I could've later changed the number and swapped it to a different credit card number? Really? After offering to pay for the room upfront plus a damage deposit, offering to enter my credit card number, offering to do anything to book the room I would surreptitiously change the credit card number associated with my Apple Pay on my iPhone and put them at risk? This was the worst customer experience I have ever experienced, especially when I gave the manager the opportunity to address it afterwards. The worry is that this is not an isolated incident, namely if they wouldn't help me out in this specific case where else would they superciliously decline to help their customers when they truly needed them. I am FLOORED by their lack of empathy and bureaucratic mindset, they could've easily said "Yeah sure we can make something work but can you bring your physical VISA to us next time".

The staff were great. My 93 year old dad needed an accessible room but it had been booked. When we arrived they arranged for him to have the room. He was very happy

The check-in was great with very friendly staff and a phone call later to make sure everything was ok in the room. The room was very clean, quiet and had a keurig coffee machine which a lot of hotels don't have. Breakfast had great choices for every taste. Highly recommend this property.

I would like to share my experience with the manager, Lisa at the Airdrie Comfort Inn and Suites. Her customer service went above and beyond any service we have encountered. When we arrived at the hotel we were told that there were no rooms, it was full. I was on the phone to Expedia and Lisa approached me telling me she would get us a room. She was at home on her day off and was working on the hotel computer and saw what was going on. She came to work on a Saturday night and found us a room that had a few maintenance issues, nothing that affected our stay whatsoever!! It’s not very often that someone cares so much about their job and other people. Her exceptional customer service should not go unnoticed!! We were so grateful for what she did for us.

The staff was very courteous. Especially the young girl Cailey/Kailey (sp) at Reception, she was very helpful and polite. Room was very clean, beds comfy.

Was not happy with our room we booked on Expedia. They told me I could go to my vehicle. Cancel the room online and rebook the room to a double queen? I argued with the desk clerk then she finally said I could just pay $10 more to get room I wanted? It seems like if you book online they give you their dirtiest rooms with the worst beds that they usually book for a construction workers. The room had a bad smell to it and the desk clerk was very rude.

Very clean hotel and very reasonably priced which is why I keep coming back. Multiple restaurants across the street or within walking distance. Front check in was excellent. She was quick and friendly. Highly recommend this hotel.

Front desk staff was friendly. However; there was a language barrier with housekeeping staff and they entered the room of the bride and groom who clearly had the do not disturb sign displayed on their door. The bride and groom had stuff laid out on their bed in an organized manner for their wedding and the housekeeper took it upon themselves to move that stuff off the bed so they had to reorganize everything. Very unacceptable.

The staff were so lovely. The person who checked us in was friendly and informative and once we got to our room we received a call from the front desk checking in on us asking if we were happy with our room.

Great location with easy access to highway

We had a nice stay. Location of the Hotel is great!

It was clean, quiet. Food options near by. Mall and downtown short drive away.

The room was small but very adequate. We are here for one night. Staff was exceptionally welcoming. Room is very clean and the bed was very comfortable. Location is 10 minutes away from Calgary airport so for travellers with a car to drop off, very convenient. Several good eating places within a 5-10 minute walk which is great if you enjoy a glass of wine with dinner. Very comfy & clean. Large parking lot.

Check in staff were very professional. Good location, easy to access, easy parking. Lots of walkable restaurants nearby.

Very accessible to highway, shopping, and dining facilities.

Love how easily accessible hotel is to a great variety of dining and shopping

Excellent location!

Always stay here when going to the airport. Good location, places to eat across the road 5 mins to cross iron mills and 10 mins airport.

Chose to stay here because it was close to family and had a pool for the kids. Breakfast was great, lots of options. Room was spacious and clean. Lots of dining and shopping nearby. Would stay again

Breakfast was disappointing. We went for breakfast in the dining room at 9am, all hot food was gone. We waited over 30 minutes and there was no refills for eggs, bacon, ham, ect. Finally decided to eat cereal, and had to ask the staff to refill the milk so we could have cereal.

Great price, nice room and good breakfast.

Overall great but the breakfast area was messy. They did not clean tables between customers

The included breakfast was fantastic

The breakfast room was underdstaffed which meant there was a shortage of the hot items

It was good. It would have been great if they have provided more options for breakfast.

The breakfast selection was great, the lady working there was very efficient

Breakfast was mediocre, parking lot’s lights were almost all out, wi-fi was really slow. Big room for the king, nice staff!

The staff were great and the room was clean and comfortable. Breakfast was very good with lots of options.

Staff were very good and helpful Room was clean and the huge tv was nice Breakfast was tasty with lots of options