El Cid El Moro Beach
US$ 166
/noite
Média para outubro
Preços para El Cid El Moro Beach
Selecione datas para ver preços e disponibilidade
US$ 166
/noite
Média para outubro
Preços médios mensais
Em El Cid El Moro Beach, o preço por noite é, em média, US$ 145 no mês mais barato (junho) e US$ 352 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 184 |
| fevereiro | US$ 299 |
| março | US$ 160 |
| abril | US$ 261 |
| maio | US$ 230 |
| junho | US$ 145 |
| julho | US$ 352 |
| agosto | US$ 318 |
| setembro | US$ 182 |
| outubro | US$ 166 |
| novembro | US$ 184 |
| dezembro | US$ 238 |
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out. · US$ 166
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Mais caro: julho (aprox. US$ 352)
Mais barato: junho (aprox. US$ 145)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Os amantes de golfe irão exultar com as instalações esta estância, que oferece ainda um health club e uma piscina exterior. Wi-fi grátis, ser...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Os amantes de golfe irão exultar com as instalações esta estância, que oferece ainda um health club e uma piscina exterior. Wi-fi grátis, serviços de concierge e uma sala de jogos são algumas das comodidades adicionais disponíveis esta estância. O hotel disponibiliza transporte local, que opera num raio de 30 quilómetros.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Mazatlán? esta estância dispõe de um centro de conferências e de 5 salas de reuniões, com uma área total de 900 metros quadrados. Esta estância conta com transporte de/para o aeroporto (mediante pedido) mediante uma sobretaxa e há estacionamento no local.
Restaurante
Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 2 bares/lounges. Esta estância serve pequenos-almoços completos diariamente entre as 7:00 e as 11:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 294 quartos com decoração personalizada, com um frigorífico e um televisor de ecrã plano. As unidades contam com uma varanda com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene exclusivos.
Localização
Com uma estadia El Cid El Moro Beach Hotel em Mazatlán (Zona Dorada), ficará a 5 minutos de carro de Malecón de Mazatlán e de Praia Sábalo. Este resort de praia está a 8,5 km (5,3 mi) de Playa Olas Altas e a 1,5 km (0,9 mi) de Ilhas e Áreas Protegidas do Golfo da Califórnia.
O que há nas proximidades
Praia Sábalo(0.5 milhas)
Playa Punta Camarón(0.8 milhas)
Ilhas e Áreas Protegidas do Golfo da Califórnia(0.9 milhas)
Reserva Ecológica Islas de Mazatlán(0.9 milhas)
Museo Ciudad de las Conchas Mariñas(1 milhas)
Campo de Golfe El Cid Country Club(1 milhas)
Cassino MonteCarlo(1.3 milhas)
Casino del Rey(1.3 milhas)
Monumento a la Familia(1.5 milhas)
Caverna do Diabo(1.6 milhas)
Malecón de Mazatlán(1.6 milhas)
Letras de Mazatlán(1.6 milhas)
Pacific Golf Center(1.9 milhas)
Centro Comercial La Gran Plaza(2.2 milhas)
Bula(2.4 milhas)
O aeroporto preferencial para El Cid El Moro Beach Hotel é o de Mazatlan, Sinaloa (MZT-Aeroporto Internacional General Rafael Buelna)(21.9 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Avenida Camaron Sabalo Sin Numero, El Encanto, Mazatlán, Estado de Sinaloa, México
Praia Sábalo (0.5 milhas)
Playa Punta Camarón (0.8 milhas)
Ilhas e Áreas Protegidas do Golfo da Califórnia (0.9 milhas)
Reserva Ecológica Islas de Mazatlán (0.9 milhas)
Museo Ciudad de las Conchas Mariñas (1 milhas)
Campo de Golfe El Cid Country Club (1 milhas)
Opções de quartos
6
Suite, 1 quarto
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Murphy Bed
Dormidas 6
592 ft²
VarandaAr condicionadoSala de estar separadaFrigorífico
7
Quarto de Luxo (All Inclusive Elite)
Detalhes do quarto
2 Camas De Casal
Dormidas 4
592 ft²
VarandaAr condicionadoFrigoríficoCasa de banho privada
7
One Bedroom Elite
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Murphy Bed
Dormidas 6
581 ft²
VarandaAr condicionadoSala de estar separadaFrigorífico
8
Quarto Duplo de Luxo (Elite Golf Experience)
Detalhes do quarto
2 Camas De Casal
Dormidas 4
592 ft²
VarandaAr condicionadoFrigoríficoCasa de banho privada
6
Quarto de Luxo
Detalhes do quarto
2 Camas De Casal
Dormidas 4
592 ft²
VarandaAr condicionadoFrigoríficoCasa de banho privada
8
One Bedroom Elite Golf Experience
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Murphy Bed
Dormidas 6
570 ft²
VarandaAr condicionadoSala de estar separadaFrigorífico
Avaliações dos hóspedes sobre El Cid El Moro Beach
7.8
Bom
Com base em 1.001 avaliações verificadas
Quem se hospeda aqui?
Negócios
5%
Casal
15%
Família
65%
Grupos
10%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No El Cid El Moro Beach, os hóspedes elogiam a localização à beira-mar, as grandes piscinas e a proximidade a pé de atrações, enquanto as reclamações frequentes mencionam o barulho de casas noturnas à noite e várias taxas extras por itens como Wi‑Fi, água engarrafada e outros serviços.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No El Cid El Moro Beach, os hóspedes elogiam a localização à beira-mar, as grandes piscinas e a proximidade a pé de atrações, enquanto as reclamações frequentes mencionam o barulho de casas noturnas à noite e várias taxas extras por itens como Wi‑Fi, água engarrafada e outros serviços.
O serviço é frequentemente descrito como amigável e atencioso, mas alguns hóspedes relatam respostas lentas ou pouco prestativas e abordagens insistentes de venda por parte dos funcionários da piscina. Os quartos são espaçosos com excelentes vistas para o oceano, mas muitos parecem antigos, e vários mencionam camas ou travesseiros desconfortáveis. As opiniões sobre a comida são variadas: os buffets podem ser sem graça ou frios, enquanto os restaurantes à la carte são melhores, e as restrições de pacotes e a necessidade de reserva frustram muitos. Espere uma experiência em um resort animado e familiar, com forte foco na praia e na piscina, compensada pelo barulho e pelas limitações nas condições.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As várias piscinas e o acesso direto à praia são os destaques. As instalações mostram sinais de desgaste, com fechamentos ocasionais para manutenção ou áreas escorregadias, algumas áreas para adultos ou hóspedes de pacotes superiores (incluindo a hidromassagem) com acesso restrito e custos adicionais para serviços como Wi-Fi ou estacionamento.
Avaliações dos hóspedes relacionadas
6
Adriana Yolanda
16 de ago. de 2023
·
A estadia foi de 3 noites
The dining options are amazing and staff are kind in order to be able to book these restaurants you need to pay for the all inclusive option if you don’t you will be limited to an “international buffet” La Pergola which is quite a horrible buffet and the food is quite nasty also the fact that there is only 1 pool for el Moro hotel is incredibly bad it’s filled and can’t have a moment of peace because of kids and the abundance of people around Overall I would rate my experience quite average my highlight would be the Italian restaurant which is beautiful
The dining options are amazing and staff are kind in order to be able to book these restaurants you need to pay for the all inclusive option if you don’t you will be limited to an “international buffet” La Pergola which is quite a horrible buffet and the food is quite nasty also the fact that there is only 1 pool for el Moro hotel is incredibly bad it’s filled and can’t have a moment of peace because of kids and the abundance of people around Overall I would rate my experience quite average my highlight would be the Italian restaurant which is beautiful
8
Gretty
7 de jun. de 2024
·
A estadia foi de 2 noites
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
4
Adalberto
16 de abr. de 2024
·
A estadia foi de 1 noite
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
6
Cinthia R.
19 de ago. de 2024
·
A estadia foi de 3 noites
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
10
Luis Garcia
1 de mai. de 2025
·
A estadia foi de 5 noites
Would definitely recommend, more family friendly so if your traveling as a couple then choose the adult only side
Would definitely recommend, more family friendly so if your traveling as a couple then choose the adult only side
6
James
16 de dez. de 2021
·
A estadia foi de 4 noites
The Property was a 4-star property, and wonderful greeting. Excellent location on the Beach, but the valet parking was Self Service (you had to pay to park your own car across the street) There were many restaurants, but all required 24 hour reservations (why go on vacation when you have to plan every step) the food on the buffet was only fair, and when you busted your rear to go out and get a wonderful spot on the beach, they parked a family right in front of us, between us and the water. Paid way too much for a substandard trip to the beach !! Advice, do not buy the All Inclusive package !! And when you see someone pitching their tent in front of your wonderful spot on the beach, make them move before they get comfortable !!
The Property was a 4-star property, and wonderful greeting. Excellent location on the Beach, but the valet parking was Self Service (you had to pay to park your own car across the street) There were many restaurants, but all required 24 hour reservations (why go on vacation when you have to plan every step) the food on the buffet was only fair, and when you busted your rear to go out and get a wonderful spot on the beach, they parked a family right in front of us, between us and the water. Paid way too much for a substandard trip to the beach !! Advice, do not buy the All Inclusive package !! And when you see someone pitching their tent in front of your wonderful spot on the beach, make them move before they get comfortable !!
8
Minerva
20 de mai. de 2024
·
A estadia foi de 4 noites
Tenemos años llegando a esté lugar, nos encanta el todo incluído. Gracias a los meseros de los restaurantes italiano japonés y Thai, sobre todo a Darío, super amable y. Tomas del bar de playa, súper amables. Sugerencia para los meseros de la concha y restaurante argentino, que sean más amables y ayentos tardan demasiado en atender.. Nos negaron el acceso a la alberca del Moro con el argu.mento de que era solo para socios. Concierne nos informó que teníamos derecho al uso de todas las albercas, fue bochornoso y desagradable, la alberca estaba vacía.
Tenemos años llegando a esté lugar, nos encanta el todo incluído. Gracias a los meseros de los restaurantes italiano japonés y Thai, sobre todo a Darío, super amable y. Tomas del bar de playa, súper amables. Sugerencia para los meseros de la concha y restaurante argentino, que sean más amables y ayentos tardan demasiado en atender.. Nos negaron el acceso a la alberca del Moro con el argu.mento de que era solo para socios. Concierne nos informó que teníamos derecho al uso de todas las albercas, fue bochornoso y desagradable, la alberca estaba vacía.
4
Antonio Diaz
6 de ago. de 2024
·
A estadia foi de 5 noites
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
8
salvador alfaro
20 de jun. de 2025
·
A estadia foi de 4 noites
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
8
Bianca
28 de set. de 2023
·
A estadia foi de 2 noites
Property is old and expensive Pools are very slippery I was very stressed with my 4 year old he feel head on the slippery rocks on the pool and kids slide was out of service
Property is old and expensive Pools are very slippery I was very stressed with my 4 year old he feel head on the slippery rocks on the pool and kids slide was out of service
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As opiniões sobre a limpeza são mistas: alguns hóspedes acharam os quartos e as áreas comuns limpos, mas outros relataram baratas, pisos ou roupas de cama sujos e banheiros mal limpos, com inconsistência na limpeza.
Avaliações dos hóspedes relacionadas
4
Jacqueline and Miguel
12 de ago. de 2025
·
A estadia foi de 3 noites
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
8
Celina
13 de jul. de 2024
·
A estadia foi de 9 noites
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
2
Anita Suzanne
27 de nov. de 2025
·
A estadia foi de 7 noites
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
2
Juan
15 de jul. de 2024
·
A estadia foi de 1 noite
estuvo pésimo muy mal servicio habitación muy sucia y mala atención al cliente te cobran el estacionamiento aparte y no ay valet parking nada recomendable.
estuvo pésimo muy mal servicio habitación muy sucia y mala atención al cliente te cobran el estacionamiento aparte y no ay valet parking nada recomendable.
2
Jacqueline iline
26 de mar. de 2025
·
A estadia foi de 7 noites
As we entered our room for the first time when we checked in I removed my sandals and the floor was so dirty the bottom of my feet were black within one minute. This tells me that the floor was not cleaned before we checked in. The door to the patio had a gap so big, anything could crawl through from outside. The restroom had hardly any lighting at all. I could not even read the shampoo or conditioner bottle to tell the difference while showering. Walls we're so thin you could hear the Neighbors eating off of their plate when the the fork touched the plate. Had to ask for a new iron 3 times because they were leaking water or burnt. After asking two or three times for these issues to get resolved, they finally got resolved.However, it took at least two days. Never recommending this hotel.
As we entered our room for the first time when we checked in I removed my sandals and the floor was so dirty the bottom of my feet were black within one minute. This tells me that the floor was not cleaned before we checked in. The door to the patio had a gap so big, anything could crawl through from outside. The restroom had hardly any lighting at all. I could not even read the shampoo or conditioner bottle to tell the difference while showering. Walls we're so thin you could hear the Neighbors eating off of their plate when the the fork touched the plate. Had to ask for a new iron 3 times because they were leaking water or burnt. After asking two or three times for these issues to get resolved, they finally got resolved.However, it took at least two days. Never recommending this hotel.
6
nancy a cortes
19 de ago. de 2024
·
A estadia foi de 4 noites
Bathroom toilet dirty also my pillows requested to be removed from room
Bathroom toilet dirty also my pillows requested to be removed from room
2
Francisco
23 de abr. de 2024
·
A estadia foi de 5 noites
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
8
Yaritzi
27 de ago. de 2024
·
A estadia foi de 4 noites
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
6
Kimberly Dawn
16 de nov. de 2025
·
A estadia foi de 9 noites
We found the hotel and our room dirty and not maintained. Broken chairs, bird droppings on the loungers and all over the pool rocks that never seemed to be cleaned, cigarette butts and broken fake nails from the night before not swept around pool area. Our bedroom decorative pillows were dirty and when we had house cleaning (every other day) they did not clean toilets properly. Elevators dirty and cracked floors and Italian restaurant bathroom did not seemed to be cleaned. We had reservations for 5:30 (right when they opened) so you would expect they would have been cleaned.
We found the hotel and our room dirty and not maintained. Broken chairs, bird droppings on the loungers and all over the pool rocks that never seemed to be cleaned, cigarette butts and broken fake nails from the night before not swept around pool area. Our bedroom decorative pillows were dirty and when we had house cleaning (every other day) they did not clean toilets properly. Elevators dirty and cracked floors and Italian restaurant bathroom did not seemed to be cleaned. We had reservations for 5:30 (right when they opened) so you would expect they would have been cleaned.
10
Blanca
14 de out. de 2025
·
A estadia foi de 4 noites
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos, com vistas impressionantes para o oceano, mas muitos são antigos e alguns hóspedes acharam as camas ou travesseiros desconfortáveis.
Avaliações dos hóspedes relacionadas
6
Simonete
4 de abr. de 2024
·
A estadia foi de 5 noites
Very old outdated hotel needs renovation as soon as possible, gaps in between the doors, windows only one glass i didn't sleep well because I can hear all the noise from a bar across the street from the hotel and all the noise from the cars passing by all night long and i was a the 26th floor, i can just imagine people on the lower floor how horrible it will be.
Very old outdated hotel needs renovation as soon as possible, gaps in between the doors, windows only one glass i didn't sleep well because I can hear all the noise from a bar across the street from the hotel and all the noise from the cars passing by all night long and i was a the 26th floor, i can just imagine people on the lower floor how horrible it will be.
4
Adalberto
16 de abr. de 2024
·
A estadia foi de 1 noite
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
10
Guillaume
19 de mar. de 2025
·
A estadia foi de 3 noites
Nice room, nice beach, chilly pool, good activities. We only book the room and it was enough. Great supermarket across the street.
Nice room, nice beach, chilly pool, good activities. We only book the room and it was enough. Great supermarket across the street.
8
manuel
23 de abr. de 2024
·
A estadia foi de 3 noites
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
4
Elsa
23 de dez. de 2024
·
A estadia foi de 2 noites
The beds are terrible, including the pillows, which are super uncomfortable.
The beds are terrible, including the pillows, which are super uncomfortable.
6
Joyce
26 de mar. de 2024
·
A estadia foi de 16 noites
Room was facing North #1829 Cold, No Sun at all! Plus the Nightclub from 10 pm to 4 am everynight ( Boom Boom music) No sleep! Horrible Internet for $50 US Drops every few Seconds😞 Check your Charges CLOSELY before paying your Bill….
Room was facing North #1829 Cold, No Sun at all! Plus the Nightclub from 10 pm to 4 am everynight ( Boom Boom music) No sleep! Horrible Internet for $50 US Drops every few Seconds😞 Check your Charges CLOSELY before paying your Bill….
6
James
27 de mar. de 2023
·
A estadia foi de 7 noites
The location was great. Right in the middle of shopping and dining options within walking distance. The room had a gorgeous view of the ocean. The lighting over the bathroom sink was really dim. No light over the tub/shower area. The shower water temperature was inconsistent so it would be either really hot or really cold. The property is located near an open air nightclub which was loud from 10 pm to around 4 am.
The location was great. Right in the middle of shopping and dining options within walking distance. The room had a gorgeous view of the ocean. The lighting over the bathroom sink was really dim. No light over the tub/shower area. The shower water temperature was inconsistent so it would be either really hot or really cold. The property is located near an open air nightclub which was loud from 10 pm to around 4 am.
8
Angel
2 de jun. de 2025
·
A estadia foi de 2 noites
La almoadas esta demasiado altas
La almoadas esta demasiado altas
8
salvador alfaro
20 de jun. de 2025
·
A estadia foi de 4 noites
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
10
Mark
27 de abr. de 2024
·
A estadia foi de 9 noites
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são frequentemente elogiados por sua simpatia e atenção nos bares, restaurantes e atividades, mas as avaliações também mencionam serviço inconsistente, respostas lentas ou erros nas reservas e abordagens insistentes de venda à beira da piscina.
Avaliações dos hóspedes relacionadas
8
susan
24 de fev. de 2025
·
A estadia foi de 7 noites
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted. We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of. The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them. Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa! There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted. We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of. The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them. Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa! There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
6
Pam
18 de jan. de 2025
·
A estadia foi de 7 noites
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
4
Hector
17 de abr. de 2022
·
A estadia foi de 5 noites
El hotel tiene una vista maravillosa, pero salvo a los meseros en restaurantes y recepción, la demás gente no tiene actitud de servicio ( la persona de toallas, la hostess del restaurante mexicano); los meseros de alberca solo se dedican a vender lo que no está en el Plan todo Incluido. las toallas de alberca escasas y muy, muy viejas. Aunque te hacen firmar un reglamento para “no contratar bandas”, no lo hacen cumplir: todo el día, de 2 a 10 PM hay bandas en la playa, contratados por los mismos hospedes; es muy, muy molesto, tres y cuatro bandas tocando al mismo tiempo, no se puede disfrutar de estar en la playa (para nada hay tranquilidad). Mucho que desear en la actitud de servicio del personal, en general; ni siquiera te ceden el paso cuando se cruzan con huéspedes, ni un hola. Concierge, bien a medias
El hotel tiene una vista maravillosa, pero salvo a los meseros en restaurantes y recepción, la demás gente no tiene actitud de servicio ( la persona de toallas, la hostess del restaurante mexicano); los meseros de alberca solo se dedican a vender lo que no está en el Plan todo Incluido. las toallas de alberca escasas y muy, muy viejas. Aunque te hacen firmar un reglamento para “no contratar bandas”, no lo hacen cumplir: todo el día, de 2 a 10 PM hay bandas en la playa, contratados por los mismos hospedes; es muy, muy molesto, tres y cuatro bandas tocando al mismo tiempo, no se puede disfrutar de estar en la playa (para nada hay tranquilidad). Mucho que desear en la actitud de servicio del personal, en general; ni siquiera te ceden el paso cuando se cruzan con huéspedes, ni un hola. Concierge, bien a medias
8
Maria
23 de jun. de 2022
·
A estadia foi de 5 noites
When we arrived, they told us that our rooms (2) were not available which we had already paid for. They tried to put us in a room with 2 rooms, but when we got to the room, the living room was considered a room. When we complained, they gave us our original room. Why tell us our rooms were unavailable.
When we arrived, they told us that our rooms (2) were not available which we had already paid for. They tried to put us in a room with 2 rooms, but when we got to the room, the living room was considered a room. When we complained, they gave us our original room. Why tell us our rooms were unavailable.
8
Abel
11 de nov. de 2025
·
A estadia foi de 3 noites
La atencion al llegar excelente pero los meseros de las albercas parece que les molesta atenderte cuando traes un plan todo incluido y creo que si uno ya pago es porque quiere evitarse esos tratos, en general buen servicio aunque creo que la calidad de los alimentos ha bajado considerablemente con los años.
La atencion al llegar excelente pero los meseros de las albercas parece que les molesta atenderte cuando traes un plan todo incluido y creo que si uno ya pago es porque quiere evitarse esos tratos, en general buen servicio aunque creo que la calidad de los alimentos ha bajado considerablemente con los años.
8
Diana
11 de dez. de 2024
·
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.
10
Ilieda
24 de jan. de 2025
·
A estadia foi de 4 noites
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
10
Arturo
19 de abr. de 2025
·
A estadia foi de 6 noites
Friendly staff
Friendly staff
8
Raquel
7 de set. de 2025
·
A estadia foi de 3 noites
Customer service terrible hotel was wonderful
Customer service terrible hotel was wonderful
8
Conny
23 de mai. de 2024
·
A estadia foi de 3 noites
Ya es la segunda vez que voy a Cid el Moro un año cambié a Castilla y fue mala decisición si cambia mucho uno de otro. Al llegar el check in fue rápido llegamos a las 12 del medio día y nos dieron nuestras pulceras para hacer uso de las instalaciones y consumir alimentos y bebidas y ya a las 4 pm nos dieron nuestra habitación. el Check out ya es a las 11 am cuando en otros hoteles es a las 12. Las instalaciones son buenas, la habitación la aseaban diario solo 1 de las almohadas olía a cigarro. Las personas que brindan las toallas en alberca son las únicas con mala atención, meseros siempre disponibles al igual que botones y recepción. Los alimentos en los restaurantes de reserva y La concha super rico todo. Las bebidas preparadas en la alberca si son un poco malas pero en general la estadía estuvo muy bien, lo recomiendo para viajes familiares, los niños se divierten mucho y están seguros.
Ya es la segunda vez que voy a Cid el Moro un año cambié a Castilla y fue mala decisición si cambia mucho uno de otro. Al llegar el check in fue rápido llegamos a las 12 del medio día y nos dieron nuestras pulceras para hacer uso de las instalaciones y consumir alimentos y bebidas y ya a las 4 pm nos dieron nuestra habitación. el Check out ya es a las 11 am cuando en otros hoteles es a las 12. Las instalaciones son buenas, la habitación la aseaban diario solo 1 de las almohadas olía a cigarro. Las personas que brindan las toallas en alberca son las únicas con mala atención, meseros siempre disponibles al igual que botones y recepción. Los alimentos en los restaurantes de reserva y La concha super rico todo. Las bebidas preparadas en la alberca si son un poco malas pero en general la estadía estuvo muy bien, lo recomiendo para viajes familiares, los niños se divierten mucho y están seguros.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar em uma área acessível a pé, perto de lojas e restaurantes, mas a música alta de casas noturnas próximas até tarde da noite é um problema recorrente.
Avaliações dos hóspedes relacionadas
2
Joan
24 de mar. de 2024
·
A estadia foi de 14 noites
Good hotel very clean. Easy access to transportation such as taxi and bus service. Staff very pleasant. Regret will never stay here again or at the other adjoining El Cid properties! The 2 night clubs across the street ruined our stay here. The nightclubs were EXTREMELY NOISY!! They start between 8pm & 10pm depending on the days. THEY DO NOT STOP UNTIL 4a.m. We tried to change our room 3 times but no success. Probably due to maximum reservations as it was getting close to spring break & Easter. There is supposedly a “quiet” side but cannot say for sure as we were not allowed to see a different room even though we were promised at check in. There are quieter rooms but we were told they only had double beds in them. The rooms overlooking the nightclubs were the rooms with King beds. The hotel didn’t have any queen beds. Service in the dining room was very slow for a-la-carte service! We didn’t buy all inclusive as it was buffet only. Only one dining room & bufet was too expensive. $450 pesos per person breakfast & $750 pesos per person evening. We could eat breakfast for about $600 pesos total for us as a couple - much less than $900 pesos for us as a couple. We tried supper once & sevice was not good. They expect everyone will use the buffet. I tried to order 1 glass of wine with my supper but was told they only sold by the bottle! After much insistence they finally gave me 1 glass. Number 1 reason we will never come back is the noise from the 2 night clubs to 4 a.m.
Good hotel very clean. Easy access to transportation such as taxi and bus service. Staff very pleasant. Regret will never stay here again or at the other adjoining El Cid properties! The 2 night clubs across the street ruined our stay here. The nightclubs were EXTREMELY NOISY!! They start between 8pm & 10pm depending on the days. THEY DO NOT STOP UNTIL 4a.m. We tried to change our room 3 times but no success. Probably due to maximum reservations as it was getting close to spring break & Easter. There is supposedly a “quiet” side but cannot say for sure as we were not allowed to see a different room even though we were promised at check in. There are quieter rooms but we were told they only had double beds in them. The rooms overlooking the nightclubs were the rooms with King beds. The hotel didn’t have any queen beds. Service in the dining room was very slow for a-la-carte service! We didn’t buy all inclusive as it was buffet only. Only one dining room & bufet was too expensive. $450 pesos per person breakfast & $750 pesos per person evening. We could eat breakfast for about $600 pesos total for us as a couple - much less than $900 pesos for us as a couple. We tried supper once & sevice was not good. They expect everyone will use the buffet. I tried to order 1 glass of wine with my supper but was told they only sold by the bottle! After much insistence they finally gave me 1 glass. Number 1 reason we will never come back is the noise from the 2 night clubs to 4 a.m.
4
Adalberto
16 de abr. de 2024
·
A estadia foi de 1 noite
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
10
ALFREDO
4 de jan. de 2025
·
A estadia foi de 4 noites
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
10
carlos
26 de jul. de 2025
·
A estadia foi de 5 noites
Muy bien ubicado, tienes un centro comercial enfrente y un señor frogs a lado y una panadería Panamá muy cerca, muy atentos te atneo
Muy bien ubicado, tienes un centro comercial enfrente y un señor frogs a lado y una panadería Panamá muy cerca, muy atentos te atneo
8
Patricia
2 de jun. de 2025
·
A estadia foi de 4 noites
Excellent location
Excellent location
8
Josiah
27 de fev. de 2024
·
A estadia foi de 3 noites
The check in was very nice and easy. The staff was very friendly and ready to help. The hotel is clean, pools were nice and plenty to do around the place. The room was nice. The only thing I didn't like was the noise at night you could hear the club across the street. The shopping across is nice incase you need something you forgot. Plenty of food around the hotel and at the hotel. overall nice place to stay
The check in was very nice and easy. The staff was very friendly and ready to help. The hotel is clean, pools were nice and plenty to do around the place. The room was nice. The only thing I didn't like was the noise at night you could hear the club across the street. The shopping across is nice incase you need something you forgot. Plenty of food around the hotel and at the hotel. overall nice place to stay
8
Wilhelm
15 de jan. de 2023
·
A estadia foi de 19.370 noites
Everything was fine, but there’s a bar right close by, with the music blaring pretty much every evening, so loud that you have a rough time sleeping,
Everything was fine, but there’s a bar right close by, with the music blaring pretty much every evening, so loud that you have a rough time sleeping,
8
douglas
12 de dez. de 2022
·
A estadia foi de 1 noite
Great location to walk to different restaurants and to the golf course. Outstanding ocean view and room. Did not like the loud music from near by night clubs that play to 4 AM and hard to great pool towels in afternoon if you golfed the morning.
Great location to walk to different restaurants and to the golf course. Outstanding ocean view and room. Did not like the loud music from near by night clubs that play to 4 AM and hard to great pool towels in afternoon if you golfed the morning.
10
Gustavo
27 de ago. de 2023
·
A estadia foi de 5 noites
Resort is very nice along with pools and amazing balcony views but it’s about a 7 min drive from the malecón and about a 15 minute walk from all the main shops and the malecón letters
Resort is very nice along with pools and amazing balcony views but it’s about a 7 min drive from the malecón and about a 15 minute walk from all the main shops and the malecón letters
10
Timothy M
16 de mar. de 2025
·
A estadia foi de 7 noites
Location was very very good and the grounds were kept very clean
Location was very very good and the grounds were kept very clean
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A experiência gastronômica é variada: os restaurantes à la carte recebem boas avaliações, enquanto os buffets são frequentemente sem graça ou frios; é necessário fazer reserva e pode ser difícil conseguir, e os diferentes tipos de pacotes podem limitar o que está incluído no sistema all-inclusive.
Avaliações dos hóspedes relacionadas
4
Jacqueline and Miguel
12 de ago. de 2025
·
A estadia foi de 3 noites
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
10
Harry
15 de dez. de 2024
·
A estadia foi de 5 noites
El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
8
Lyn
30 de nov. de 2024
·
A estadia foi de 3 noites
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
8
Sheila
6 de mar. de 2025
·
A estadia foi de 13 noites
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants. Or difference should be explained on website.
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants. Or difference should be explained on website.
10
Lizeth
22 de jul. de 2025
·
A estadia foi de 4 noites
Excelente servicio, muy atentos todo el personal. Restaurantes muy ricos
Excelente servicio, muy atentos todo el personal. Restaurantes muy ricos
10
Penny
25 de abr. de 2025
·
A estadia foi de 11 noites
We had a beautiful oceanfront corner suite with stunning views. The beach service was outstanding thanks to Tomas and Martine. Thank you. The Elite all inclusive is definitely the way to go. Our meals and service in the La Concha restaurant were just excellent. A wonderful relaxing holiday
We had a beautiful oceanfront corner suite with stunning views. The beach service was outstanding thanks to Tomas and Martine. Thank you. The Elite all inclusive is definitely the way to go. Our meals and service in the La Concha restaurant were just excellent. A wonderful relaxing holiday
6
Carrie
26 de fev. de 2025
·
A estadia foi de 7 noites
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
8
Aaron J
20 de mar. de 2025
·
A estadia foi de 5 noites
This was our 3rd time at El Cid. The rooms at Moro are huge and a great value for the money. While the food is acceptable with suffient options, we typically eat outside the hotel. The reaort is conveniently located within walking distance to nurmerous good local restaurants. The resort's pools are the best in Mazatlán! Access to tennis, pickleball, and golf were nice amenities not available at other resorts in the area. The fitness facility has cardio, machines, and free weights to complete any kind of workout.
This was our 3rd time at El Cid. The rooms at Moro are huge and a great value for the money. While the food is acceptable with suffient options, we typically eat outside the hotel. The reaort is conveniently located within walking distance to nurmerous good local restaurants. The resort's pools are the best in Mazatlán! Access to tennis, pickleball, and golf were nice amenities not available at other resorts in the area. The fitness facility has cardio, machines, and free weights to complete any kind of workout.
8
Lizbeth
24 de jun. de 2025
·
A estadia foi de 5 noites
The rooms were great! But the restaurant variation was limited. Especially for those that don’t eat sea food .
The rooms were great! But the restaurant variation was limited. Especially for those that don’t eat sea food .
8
Martin
9 de mar. de 2025
·
A estadia foi de 6 noites
Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
2
Jose
11 de ago. de 2024
·
A estadia foi de 1 noite
Está regular
Está regular
8
Rina
há 4 semanas
·
A estadia foi de 3 noites
Views were amazing loved the location
Views were amazing loved the location
2
Yesenia
23 de jun. de 2026
·
A estadia foi de 5 noites
El Cid Moro needs to remodel. It’s so outdated and old. Needs improvement on cleaning. Customer service is alright i guess Not all employees are friendly. Definitely not returning to this place.
El Cid Moro needs to remodel. It’s so outdated and old. Needs improvement on cleaning. Customer service is alright i guess Not all employees are friendly. Definitely not returning to this place.
10
Héctor
22 de jun. de 2026
·
A estadia foi de 4 noites
Estuvimos 5 días fabulosos, muy bien atendidos, mis mejores comentarios para el joven Marcos del restaurante el Moro, en general todo el personal muy amables. Porsuesto que regresamos
Estuvimos 5 días fabulosos, muy bien atendidos, mis mejores comentarios para el joven Marcos del restaurante el Moro, en general todo el personal muy amables. Porsuesto que regresamos
4
Barbara Jo
21 de jun. de 2026
·
A estadia foi de 9 noites
I felt we were very misled. The picture showed a very large swimming pool. The time we were there at the swimming pool was under construction, which is absolutely unbelievable. We should’ve been notified of that. I felt that the elevators were very dirty. The property is very dated and our Sweet had two bathrooms in one of the bathroom toilets totally leaked when flushing.. we ended up staying one night out of 9 and checking to another resort
I felt we were very misled. The picture showed a very large swimming pool. The time we were there at the swimming pool was under construction, which is absolutely unbelievable. We should’ve been notified of that. I felt that the elevators were very dirty. The property is very dated and our Sweet had two bathrooms in one of the bathroom toilets totally leaked when flushing.. we ended up staying one night out of 9 and checking to another resort
Políticas da propriedade
Check-in
Check-out
De 16:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-04: 72.14752547581483USD
- 2026-10-05: 193.57425162243655USD
- 2026-10-06: 192.57268919204714USD
- 2026-10-07: 196.62847922265627USD
- 2026-10-08: 249.44265540820314USD
- 2026-10-09: 250.8467649131775USD
- 2026-10-10: 247.1668792918091USD
- 2026-10-11: 197.76298137088014USD
- 2026-10-12: 200.7447881188965USD
- 2026-10-13: 200.7447881188965USD
- 2026-10-14: 200.7447881188965USD
- 2026-10-15: 200.7447881188965USD
- 2026-10-16: 202.75470190017703USD
- 2026-10-17: 200.7447881188965USD
- 2026-10-18: 280.0348137305603USD
- 2026-10-19: 344.4541279468384USD
- 2026-10-20: 347.2277012315064USD
- 2026-10-21: 200.7447881188965USD
- 2026-10-22: 284.6670121827088USD
- 2026-10-23: 282.28208322106934USD
- 2026-10-24: 284.6670121827088USD
- 2026-10-25: 282.28208322106934USD
- 2026-10-26: 282.28208322106934USD
- 2026-10-27: 284.529660521576USD
- 2026-10-28: 200.7447881188965USD
- 2026-10-29: 202.75470190017703USD
- 2026-10-30: 250.8467649131775USD
- 2026-10-31: 250.8467649131775USD
- 2026-11-01: 202.80844894586184USD
- 2026-11-02: 200.7447881188965USD
- 2026-11-03: 200.7447881188965USD
- 2026-11-04: 202.75470190017703USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 250.8467649131775USD
- 2026-11-12: 284.529660521576USD
- 2026-11-13: 1535.2788365073243USD
- 2026-11-14: 412.7723858994141USD
- 2026-11-15: 1124.4843008477785USD
- 2026-11-16: 200.7447881188965USD
- 2026-11-17: 195.1401665827942USD
- 2026-11-18: 204.54487354431154USD
- 2026-11-19: 250.8467649131775USD
- 2026-11-20: 1230.9714431120606USD
- 2026-11-21: 1232.9618109584962USD
- 2026-11-22: 239.4766398155823USD
- 2026-11-23: 250.8467649131775USD
- 2026-11-24: 250.8467649131775USD
- 2026-11-25: 203.16313156582643USD
- 2026-11-26: 237.06075884863284USD
- 2026-11-27: 252.68303965472415USD
- 2026-11-28: 252.68303965472415USD
- 2026-11-29: 200.7447881188965USD
- 2026-11-30: 200.7447881188965USD
- 2026-12-01: 204.54487354431154USD
- 2026-12-02: 200.7447881188965USD
- 2026-12-03: 200.7447881188965USD
- 2026-12-04: 220.8085790836487USD
Este alojamento disponibiliza transporte a partir do aeroporto (podem aplicar-se sobretaxas). Para organizar o transporte, os clientes devem contactar o alojamento 72 horas antes da chegada através dos dados que constam da confirmação da reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Terá de efetuar uma reserva se quiser jogar golfe, desfrutar de massagens ou aceder a tratamentos de spa. As reservas podem ser efetuadas contactando Este resort antes da chegada, de acordo com as informações na confirmação de reserva.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Não é necessário automóvel para aceder ao alojamento.
- As áreas públicas dispõem de internet sem fios grátis (limite máximo de aparelhos ligados: 4).
- Tarifa de pequeno-almoço completo: de 20 USD a 50 USD por adulto e de 20 USD a 50 USD por criança (valores aproximados)
- Tarifa de transporte (aeroporto): 35 USD por pessoa (só ida)
- Transporte de/para o aeroporto por criança: 35 USD (só ida), para crianças até aos 17 anos
- Tarifa de estacionamento: 5 USD por noite (entradas e saídas ilimitadas)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Serviço de transporte ao aeroporto
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Serviço de quartos
Serviços
Centro de negócios
Balcão de turismo
Babysitting/Serviço para crianças
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Spa/Health club
Snack Bar/Deli
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Campo de golfe (na proximidade)
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Parque infantil
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Area Shuttle (free)
Parking Onsite
Internet
Wi-fi