Name: Motel 6-Whitby, ON - Toronto East
Address: 165 Consumers Drive, Whitby, Canada, Whitby, Ontario, CA
Price range: US$77–US$153 per night
Rating: 7.23

What guests think

At Motel 6-Whitby, ON - Toronto East, travelers consistently praise the friendly front-desk team and the convenient location near Highway 401 and many restaurants, but reviews frequently cite strong odors, dated spaces, and uneven maintenance throughout the property.

Multiple reviews report poor cleanliness, including dirty bathrooms and pests such as cockroaches or bed bugs. Comfort is mixed, with recurring HVAC problems, thin walls and late-night noise, lumpy pillows or worn mattresses, and in-room amenities like fridges or microwaves often missing despite expectations. Facilities are basic; the elevator has been noisy or out of service at times, and the parking lot shows maintenance issues. Overall, expect a budget stay in a convenient spot with notable compromises in upkeep and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Guests report a noisy or out-of-service elevator at times, on-site parking that can be partially closed or untidy, a lobby microwave instead of in-room units, a laundry room, and pet-friendly policies.

Related guest reviews

2

Joanne

28 Feb 2023

·

Stayed 1 night

Poor looking room. Cramped. Elevator broken. Not happy at all. Poorest hotel I have ever stayed in.

8

Cheryl

18 Dec 2022

·

Stayed 1 night

Check-in was smooth, the lady was very friendly. Room was clean and fairly updated. We didn't hear a peep all night! (Room 309) Elevator was loud and bumpy which was a little frightening and the back of the property had overflowing garbage cans, broken cement work and generally untidy. Not bad for the price!

10

william

18 Dec 2022

·

Stayed 19,339 nights

plenty of room to park a truck and trailer.free coffee in the morning.frendly staff.

4

David

7 Jun 2024

·

Stayed 2 nights

Motel is older. Elevator was out of service. Lots of people appear to be living at the location. Possible government placement space. Noisy at night in the halls with people living on site.

8

Lanie

8 Jul 2025

·

Stayed 2 nights

Check-in was good, the hotel room was clean but really needs an update; outside premises need a good clean-up, there was an old mattress, old kids bicycles lying outside, there was even a toilet; carpets in the lobby needs replacement or at least a shampoo

8

Cheryl

7 Jul 2025

·

Stayed 1 night

Staff was nice, room clean. Did not have a microwave in room, so had to use communal one in lobby. Beds not very comfy. Outside property had lots of trash on grass. 2 accessible parking spots were taken up by cars that looked like they haven’t moved in months. One had flat tire.

6

Susan

1 Mar 2023

·

Stayed 1 night

Elevator not working

6

Larry

4 Sept 2025

·

Stayed 1 night

No Mini Fridge The parking lot was half closed The AC wasn't working

8

Jade

10 Mar 2024

·

Stayed 2 nights

Dog friendly! No extra fees for dog, will accept any size of dogs.

4

Feiyang

11 Oct 2025

·

Stayed 1 night

This hotel has good fundamentals with its great location, quiet surroundings, elevator, and laundry room. However, the management really leaves a lot to be desired. The hallways have a strange odor, and the room floor was so dirty that my feet turned black immediately after walking barefoot. The wooden floorboards were also warped and creaked loudly with every step. To make things worse, the water pressure in the bathroom was very weak, making washing and showering a poor experience. I sincerely hope the management addresses these issues.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with many complaints about dirty rooms or bathrooms, stained or worn fixtures, and strong odors. Multiple reviews also mention cockroaches and bed bugs.

Related guest reviews

2

Hailey

20 Oct 2025

·

Stayed 2 nights

I did not end up staying here once I saw the room and the condition of the motel. The room was, filthy, to say the least. Bathtub had dirt (?) on the bottom of it- garbage from previous guests in the gloor

2

Nia

20 Apr 2023

·

Stayed 1 night

Disgusting has bedbugs . Worst room I’ve ever stayed in I left within a few hours

2

Suzanne

7 Dec 2025

·

Stayed 1 night

Second floor had at least 5 rooms where ppl found bed bugs. Room was in a general state of disrepair. Once we found out about the bed bugs on the second floor, I checked our mattresses. Absolutely filthy - strains (yellow and red).

2

Eric

18 Sept 2024

·

Stayed 3 nights

Cockroach- nuff said.

4

Winston

19 Feb 2025

·

Stayed 2 nights

I have stayed in motels before and had no issues with them. I did not see the red flags when I reached Motel 6, to check-in. First of all, there were a number of people hanging out in the lobby and hallways. They were not guest checking in. I was kept waiting 20 mins for a cart to bring my luggage to the room. When I got to the room, found that one of the side tables for the bed was missing. We were not aware that the toilet seat needed repairs until we went to use it. This is something the housekeeper should have noticed and reported. This led us to believe the toilet was not cleaned. The next day, there was no room service, nor were the hallways which were dirty with salt from outside cleaned up. The housekeeper was seen cleaning other rooms, but never came to our room, or even asked if we needed service. When we went out into the hallway to ask for clean towels, she was gone. This is not a place I would be returning to anytime soon.

4

Susan

31 Jul 2023

·

Stayed 1 night

Floor was dirty, shower curtain smelled of urine. When i first entered my hotel room it was a musty smoky odor as if someone had been smoking in the room. I honestly wouldn't stay here again.

6

Amanda

18 Oct 2025

·

Stayed 1 night

There was a cockroach by the ice machine on the 2nd floor. The bathroom tub plug needs replacing, all cracked from years of use. The tv had limited cable. The reception didnt tell customers the wifi. Just poor all around. Thank goodness it was just 1 night. Never stay here again.

2

Hina

14 Oct 2025

·

Stayed 3 nights

This was one of the worst motel stays I’ve ever had. The room smelled awful the moment I walked in, and there were cockroaches crawling around. The toilet and bathroom were filthy, and the entire property felt neglected and unclean. I had to leave early because it was just unbearable. I definitely wouldn’t recommend this Motel 6 to anyone.

2

Adam

8 Sept 2025

·

Stayed 3 nights

Mon lit était infesté de punaises de lit !!!!!!!!! Endroit vraiment sale

Translate

4

Nathan

22 Oct 2025

·

Stayed 5 nights

-Stench of hotel was very irritating -Bugs everywhere -Overall cleanliness was very poor

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and basic, with recurring HVAC issues, thin walls and late-night noise, thick or lumpy pillows and worn mattresses, and limited TV or Wi-Fi. In-room fridges or microwaves are often missing or inconsistent across bookings.

Related guest reviews

6

Dan

26 Oct 2024

·

Stayed 1 night

The stay was fine but traffic noise was loud all night long

8

Paul

17 Nov 2025

·

Stayed 2 nights

The room was clean and comfortable. The staff were very friendly and helpful. Our room at least ,if not the motel had issues with the hvac system. We could not seem to control temperature and room was very warm. We had to open the window to be able to sleep. The people on the front desk brought a fan to our room for us to use. We would stay here again but will ascertain that we have a room that has a hvac system that works correctly. We noticed a lot of other vistors had their windows open as well.

8

Steve

10 Jun 2025

·

Stayed 1 night

Generally liked the room, but there was supposed to be a fridge; there wasn't. The young man at the front desk quickly resolved that, although it was very small. He also provided a good iron and ironing board. He was very helpful and polite.The bathroom layout was very good, especially the large counter around the sink. Biggest negative was the limited TV channels. I couldn't watch the Jays game.

4

nelson

24 Oct 2025

·

Stayed 1 night

This place felt like a residential apartment building with people coming in and out at all hours of the night, with their dogs, barking, talking in hallway at 230am. Doors slamming with no concern to other guests. Also very outdated interior and could not control thermostat. Will not be recommending this place.

8

Rose

1 Aug 2023

·

Stayed 2 nights

Room was comfortable and clean. Be careful when booking, however, as the listing dor the motel said there are fridges in the room but when we checked in, the lobby said we booked a room without a fridge. Misleading advertising. The motel shouldn't list room amenities that aren't available in each room.

6

Jenna

27 Aug 2023

·

Stayed 1 night

Air conditioning too loud. Mattress very lopsided.

6

Nadya

22 Sept 2024

·

Stayed 2 nights

Convenient location and parking. Right next to the GO station and lots of options for food, etc. Definitely a little dated and nothing fancy, but the rooms were clean and were great for somewhere to shower and sleep. Staff were friendly. Only real issue that my husband and I both had were with the pillows - they were almost like couch cushions. Super thick and uncomfortable - after 2 nights my neck is definitely a little sore. Would recommend bringing your own if you can!

6

Rob

5 Jan 2024

·

Stayed 4 nights

The room had a bad tv

4

nelson

8 Nov 2025

·

Stayed 7 nights

Very warm in the room, talked to manager about it, nothing done, A/C not working. Needed a recycle bin, never got one. My recycle accumulated everyday until i checked out. Found large insect in bathroom. Noisy hallways like residential apartment building (Late night). Staff at check in was great!

6

kathryn

24 Nov 2025

·

Stayed 1 night

Staff was great, the rooms were extremely hot and could not control thermostat

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Service

Service is frequently described as friendly and helpful. However, some guests experienced unattended or slow front-desk support, check-in delays, or miscommunications about refunds or promised discounts.

Related guest reviews

10

brenda

11 Jun 2025

·

Stayed 1 night

As you are aware the room was cancelled on sunday june 6th due to an unexpected change of plans. I appreciated the email confirming this that was sent immediately during the cancellation call. The staff there is very friendly, polite, efficiently and knowledgable. Extra praise for emily who was especially kind when the room was first booked. Thank you for such great staff, which had I stayed there I'm confident it would have been a good experience.

2

Evelyn

31 May 2025

·

Stayed 1 night

Staff at front desk were friendly. My friend and I (both female) did not feel safe and decided to check out again after about an hour. Front desk provided manager’s email without asking. Manager responded promptly and a full refund was issued. We found a lot of negative reviews afterwards which confirmed our sense of not feeling safe. I very much appreciated the manager’s response and was thankful for the refund.

2

Jean

30 Jul 2025

·

Stayed 3 nights

Air conditionning wasn't working in first room, they gave us another room but the beds were bumpy (spring problems I guess). Police cars were on site for most of the time, even forinsic van (for 2 days). When they switch our rooms, they forgot to record it so at 1 o'clock during the night, they try to get in the room to rent it to someone else so I had to get out of bed and explain them why I was in that room. Worst motel/hotel experience ever.

8

Kandis

30 Nov 2025

·

Stayed 1 night

The room was clean. The concierge was pleasant and professional. Comfortble beds and nice hot shower.

6

Glenn

17 Nov 2025

·

Stayed 1 night

The room was fine, the staff fine. But the TV didn't work and the night guy couldn't get it going with fresh batteries for the converter so he promised me a 10 per cent reduction. The clerk at checkout said he didn't have tha authority to do that. So here we are

8

Rick

28 Sept 2024

·

Stayed 1 night

Checking in was excellent. The gentleman that was running the front desk was very helpful and efficient.

10

Jeff

28 Nov 2025

·

Stayed 1 night

Of course her name slips my mind now but the Lady at the front desk that works the week during the day is amazing! Very welcoming and checked every box to make my stay very nice. The Room was comfortable and since I had my dog there she was also comfortable. Great Job cleaning the room as all the ladies were very nice as well. Would def stay again

2

Aidan

26 Oct 2024

·

Stayed 1 night

When we first arrived to check in, there was nobody at the desk. We had to wait almost 30 minutes for someone to show up. When we got our room keys and opened up the room it smelled terribly of cigarette smoke. We then had to go back and ask for a new room which was slightly better, it at least didn’t smell like smoke but the floor was peeling up in the bathroom. The whole motel had a terrible smell to it and the carpets in the hallways were terribly stained as well.

10

Michelle

16 Nov 2025

·

Stayed 1 night

Everything was great and the staff were very efficient and friendly

4

Timothy

16 Feb 2024

·

Stayed 2 nights

Good location in Whitby. Close to restaurants and GO station. Reasonable rates...HOWEVER disappointed this time: i) very poor mattress sagging and needs desperately to be replaced. ii) needed to reactivate card for the room for 2nd night and waited almost 15 minutes for clerk to appear at Front desk. Was astounded that Reception area was left unattended and unsupervised for such a long time. Anyone can enter and could cause trouble with no supervision of access. Did not feel safe or secure with such lax control at front desk. Having no one at Front desk (and entrance) exposes Hotel (and guests) to risk and creates vulnerabilties. On a positive note: 2nd time I have registered when Amanda was on (day shift) Reception. She is a REAL ASSET to the company: super courteous, efficient, helpful and great rapport with sense of humour with guests in those instances I witnessed. She needs to be commended. A bright light in this otherwise disappointing experience. I do not enjoy feeling 'vulnerable' when I am a guest in a hotel/motel. I hope management increases resources....

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AI-generated summary based on recent guest reviews

Location

Convenient just off Highway 401 with many restaurants and the GO station nearby. Some reviews note highway noise.

Related guest reviews

6

Dan

26 Oct 2024

·

Stayed 1 night

The stay was fine but traffic noise was loud all night long

10

Debbie

21 Sept 2025

·

Stayed 1 night

Friendly check in. Lots of restaurants within walking distance. Basic hotel but clean

8

Rita

28 Sept 2025

·

Stayed 1 night

I enjoyed the convenient location near the 401.

8

Fan

18 Nov 2025

·

Stayed 1 night

Good location, nice staff. Old facilities and a little bit noisy.

10

Denise

20 Oct 2025

·

Stayed 2 nights

Parking was close, safe and easy. I was especially pleased to find that there were several restaurants within walking distance. The room was comfortable and the staff were helpful and friendly.

10

laura

9 Oct 2025

·

Stayed 1 night

nice location off the highway. nice staff at front desk

6

Nadya

22 Sept 2024

·

Stayed 2 nights

Convenient location and parking. Right next to the GO station and lots of options for food, etc. Definitely a little dated and nothing fancy, but the rooms were clean and were great for somewhere to shower and sleep. Staff were friendly. Only real issue that my husband and I both had were with the pillows - they were almost like couch cushions. Super thick and uncomfortable - after 2 nights my neck is definitely a little sore. Would recommend bringing your own if you can!

8

Dave

21 Jul 2025

·

Stayed 2 nights

great location near our park and restaurants near !!

8

Terri

2 Sept 2025

·

Stayed 2 nights

This property is good value for the price. There is a variety of restaurants within 1.5 km. It's close to the highway making it very convenient.

8

jeremy

18 May 2025

·

Stayed 1 night

Great staff, quiet, eqsy access to the highway with dining options.

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AI-generated summary based on recent guest reviews

Dining

No breakfast or on-site dining; lobby coffee only. Numerous restaurants are within easy walking distance.

Related guest reviews

10

Debbie

21 Sept 2025

·

Stayed 1 night

Friendly check in. Lots of restaurants within walking distance. Basic hotel but clean

8

Trevor

28 Jul 2025

·

Stayed 1 night

Dining options were amazing so close

8

Sabrina

16 Apr 2023

·

Stayed 2 nights

The front desk friendly and restaurants in front of the hotel a few hundred yards away. Good location.

10

Denise

20 Oct 2025

·

Stayed 2 nights

Parking was close, safe and easy. I was especially pleased to find that there were several restaurants within walking distance. The room was comfortable and the staff were helpful and friendly.

8

Dave

21 Jul 2025

·

Stayed 2 nights

great location near our park and restaurants near !!

8

Terri

2 Sept 2025

·

Stayed 2 nights

This property is good value for the price. There is a variety of restaurants within 1.5 km. It's close to the highway making it very convenient.

8

sarah

1 Jul 2025

·

Stayed 1 night

It was a fine place to stay. We had an easy check in and out. Good walkable spots to grab food.

10

Dennis

2 Aug 2025

·

Stayed 1 night

Hotel was very close to where we’re going also very dog friendly We were right next door to several dining options which was great

8

jeremy

18 May 2025

·

Stayed 1 night

Great staff, quiet, eqsy access to the highway with dining options.

8

theresa

18 Jul 2025

·

Stayed 2 nights

Usually Motel 6's are run down and dirty. My room was clean and fresh! Right off the highway. No breakfast. Coffee only in the morning. I would stay again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$82
February	US$78
March	US$88
April	US$92
May	US$95
June	US$95
July	US$80
August	US$79
September	US$94
October	US$89
November	US$83
December	US$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $153
20 $95	21 $90	22 $89	23 $89	24 $93	25 $111	26 $106
27 $87	28 $89	29 $89	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $90	3 $93
4 $86	5 $86	6 $77	7 $88	8 $90	9 $92	10 $92
11 $86	12 $84	13 $86	14 $88	15 $92	16 $92	17 $92
18 $84	19 $86	20 $85	21 $87	22 $90	23 $91	24 $91
25 $90	26 $78	27 $85	28 $87	29 $91	30 $91	31 $98

Motel 6-Whitby, ON - Toronto East

Prices for Motel 6-Whitby, ON - Toronto East

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Deluxe Room, 2 Double Beds, Refrigerator

Standard Room, 2 Double Beds

Deluxe Room, 1 Queen Bed, Refrigerator

Deluxe Room, 1 Queen Bed, Accessible

Guest reviews of Motel 6-Whitby, ON - Toronto East

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Motel 6-Whitby, ON - Toronto East

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