Name: Holiday Inn Express Rome-East by IHG
Address: 35 Hobson Way, Rome, Georgia, United States of America, Rome, Georgia, US
Price range: $152–$579 per night
Rating: 8.73

What guests think

Across recent reviews, Holiday Inn Express Rome-East by IHG is often praised for very clean rooms, friendly staff, comfortable sleeps, and a generally quiet stay, while feedback on breakfast and occasional service or housekeeping lapses is mixed.

Many guests highlight convenient access to Rome and the expressway. Other comments note very high beds for some, a closed pool during one stay, and parking that can be tight when the hotel is busy. Best suited to travelers seeking a simple, dependable stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A few notes cite the pool being closed during one stay and parking becoming tight when busy; otherwise there is little detail about amenities.

Related guest reviews

10

Judson

Sep 19, 2023

·

Stayed 3 nights

This hotel was perfect for the imagine festival. It was super clean…spotless!!! And i would def recommend this hotel to anyone. Staff was great!! The only downside was when it was extremely busy, it was hard finding parking on 1 of the 3 nights we stayed there. But even with that, it was WELL WORTH IT!! The beds were comfortable!!! If you can, upgrade to the suite!!! Till next Time!!! 5 stars all the way

8

Jason

Jun 24, 2024

·

Stayed 1 night

Was looking forward to the pool but it was closed due to no furniture?!?! So that was a HUGE let down to my kids.

10

Amanda

May 14, 2024

·

Stayed 1 night

Excellent stay. Quiet, great amenities, friendly staff, comfortable sleep.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and common areas, though a few report serious issues such as dirty sheets and declining standards.

Related guest reviews

8

Mark

Sep 21, 2025

·

Stayed 3 nights

The hotel was nice and clean. Breakfast was wonderful. Staff was very friendly. Only complaint was during our three night stay, room service forgot to service our room on our last night. Wife wasn't happy about it. Other than that it was a pleasant experience.

2

Jimmy

May 29, 2025

·

Stayed 1 night

This property is not clean and very poor customer service

4

Eli

Aug 3, 2025

·

Stayed 1 night

There was blood and hair in our sheets. Staff didn’t care. We replaced them eventually but cmon, almost 200 bucks a night and there’s BLOOD in our sheets

10

Jason

Aug 11, 2025

·

Stayed 1 night

Very clean and quiet.

10

Erik

Mar 6, 2023

·

Stayed 2 nights

Property and room were all very well maintained, clean and very high quality. The staff was incredibly friendly, the room was comfortable and spacious, and the continental breakfast was plentiful and delicious food.

10

Spring

Jun 10, 2025

·

Stayed 1 night

Good breakfast. Clean room and bathroom. Staff very friendly and attentive

10

Tammy

Jun 21, 2025

·

Stayed 1 night

Clean and welcoming!

6

Jonathan

Nov 19, 2023

·

Stayed 3 nights

I am finding the cleanliness is getting worse year by year. I have gone to this hotel for years but will try something else next time

10

Annette

Oct 8, 2025

·

Stayed 1 night

Hotel was clean. Stay was nice.

10

Desiree

Aug 12, 2025

·

Stayed 2 nights

I loved the clean rooms and bathroom. Also, the A/C unit actually worked. I was very comfortable during my stay..

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet, with some noted as spacious and the A/C working well. A few guests reported very high or firm beds and one shower control issue.

Related guest reviews

10

Suzanne

Jun 22, 2024

·

Stayed 1 night

Hotel was convenient to the expressway. Quite, but the bed was too high. Could barely get into it without help.

10

Clare

Aug 25, 2024

·

Stayed 1 night

It was exceptionally clean. The bed was so comfortable I commented I wish it was at my home and the staff friendly and helpful!

10

Jason

Aug 11, 2025

·

Stayed 1 night

Very clean and quiet.

6

YAKARA N

Jun 2, 2025

·

Stayed 1 night

Room was clean but the bed was hard and the pillows were uncomfortable.

10

Amanda

May 14, 2024

·

Stayed 1 night

Excellent stay. Quiet, great amenities, friendly staff, comfortable sleep.

2

Cheryl

Jul 22, 2024

·

Stayed 2 nights

I booked a handicap room. The beds were so high that I had to use a chair from the room to help me boost my disabled mother into the bed. For that matter, at 60, I had to use the chair to get into the bed myself. You’d have to take a running jump to get into those beds. Also, I couldn’t get any water in the shower. When I’d turn on the water and adjust the temperature the water would literally stop running before I could turn on the shower. All the front desk could do was tell me that no one was working from the maintenance department. I check out and went next door to the Comfort Inn and Suites where I had an excellent experience. Holiday Inn should be ashamed…. You have absolutely no idea what a handicap room is.

10

Robert

Jul 19, 2024

·

Stayed 1 night

Room was excellent … clean, spacious, and comfortable.

6

Heaven

Jan 1, 2025

·

Stayed 2 nights

Nice and quiet

10

Desiree

Aug 12, 2025

·

Stayed 2 nights

I loved the clean rooms and bathroom. Also, the A/C unit actually worked. I was very comfortable during my stay..

10

Donna

Apr 30, 2025

·

Stayed 1 night

Very nice hotel. Beds were very comfortable, staff was super nice! We would definitely stay here again.

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Service

Staff are frequently described as friendly, welcoming, and helpful. Some guests reported lapses, including indifference to a cleanliness complaint and a lingering card hold.

Related guest reviews

8

Mark

Sep 21, 2025

·

Stayed 3 nights

The hotel was nice and clean. Breakfast was wonderful. Staff was very friendly. Only complaint was during our three night stay, room service forgot to service our room on our last night. Wife wasn't happy about it. Other than that it was a pleasant experience.

10

Amanda

Jul 8, 2024

·

Stayed 3 nights

Great staff always so kind and interactive with my son!!

8

Lee

Aug 17, 2025

·

Stayed 2 nights

Staff was amazing

2

Jimmy

May 29, 2025

·

Stayed 1 night

This property is not clean and very poor customer service

10

Lisa

Nov 3, 2025

·

Stayed 4 nights

Nice staff, housekeeping was extremely efficient.

4

Eli

Aug 3, 2025

·

Stayed 1 night

There was blood and hair in our sheets. Staff didn’t care. We replaced them eventually but cmon, almost 200 bucks a night and there’s BLOOD in our sheets

10

Kristy

Jan 22, 2023

·

Stayed 1 night

Front desk staff was super friendly and very helpful. They went out of their way to be kind to us.

10

Spring

Jun 10, 2025

·

Stayed 1 night

Good breakfast. Clean room and bathroom. Staff very friendly and attentive

2

john

Jan 16, 2024

·

Stayed 1 night

Spent night on 2nd of January after booking through hotels.com. Paid online with girlfriends credit card. Upon checking in , I was told I needed to provide a credit card for “incidentals” and got an alert via text that $164 charge was pending on my credit card. When I went on my app, I discovered I was charged 3x for the identical amount. I went downstairs and spoke with the front desk employee. That explained that “it sometimes happens” but should fall off within a day or 2. I requested she leave a message for the manager as I was going to be extremely displeased if it didn’t. The following morning during checkout I requested to speak with manager. She assured me that it should disappear within 3 or 4 days (yet it showed up within 60 seconds as being held on my phone app). Just went on my app and it’s Still showing pending 13 days later??? Don’t care whether the stay was great or poor, just shocked that my $ is still pending after being assured it would be handled!!!!

10

Allen

Jan 9, 2025

·

Stayed 2 nights

Great staff, great hotel, made for a comfortable relaxing experience

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AI-generated summary based on recent guest reviews

Location

Guests find the location convenient to Rome and the expressway, with one noting it is a little over an hour from the airport.

Related guest reviews

10

Charlene

May 13, 2024

·

Good location to down town and a little over an hour to the airport. Would stay here again.

10

Suzanne

Jun 22, 2024

·

Stayed 1 night

Hotel was convenient to the expressway. Quite, but the bed was too high. Could barely get into it without help.

10

Thomas

Nov 10, 2024

·

Stayed 1 night

Convenient to Rome a surrounding area. Clean and nice breakfast.

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Dining

Breakfast feedback is mixed, ranging from wonderful and plentiful to mediocre or poor, with some items not hot and coffee underwhelming.

Related guest reviews

8

Mark

Sep 21, 2025

·

Stayed 3 nights

The hotel was nice and clean. Breakfast was wonderful. Staff was very friendly. Only complaint was during our three night stay, room service forgot to service our room on our last night. Wife wasn't happy about it. Other than that it was a pleasant experience.

10

Lori

May 26, 2024

·

Stayed 1 night

The hotel was very clean. Beds extremely comfortable. The breakfast included was quite extensive. Very friendly staff all around

8

Justin

Jan 15, 2025

·

Stayed 1 night

A guest turned the toaster up too high and burnt their bread. It caused a visit from the local Fire Department. Other than that everything was great.

10

Cherie

Apr 10, 2023

·

Stayed 3 nights

Hotel was clean and staff was friendly. Breakfast was not the best though

10

Erik

Mar 6, 2023

·

Stayed 2 nights

Property and room were all very well maintained, clean and very high quality. The staff was incredibly friendly, the room was comfortable and spacious, and the continental breakfast was plentiful and delicious food.

10

Ronald

Mar 23, 2025

·

Stayed 1 night

Nice rooms and good breakfast

10

Howard

Jan 10, 2023

·

Stayed 19,365 nights

Great except breakfast was very poor!!

10

Spring

Jun 10, 2025

·

Stayed 1 night

Good breakfast. Clean room and bathroom. Staff very friendly and attentive

10

Deanna

Oct 17, 2024

·

Stayed 1 night

Only downside— the complimentary breakfast was mediocre. Food wasn’t as hot as it should be and not the best coffee

10

Thomas

Nov 10, 2024

·

Stayed 1 night

Convenient to Rome a surrounding area. Clean and nice breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $234	17 $441	18 $579	19 $397
20 $154	21 $159	22 $159	23 $156	24 $153	25 $275	26 $305
27 $152	28 $156	29 $156	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
				1 $195	2	3 $236
4 $159	5 $160	6 $172	7 $157	8 $227	9 $251	10 $307
11 $172	12 $182	13 $203	14 $224	15 $271	16 $340	17 $260
18 $161	19 $154	20 $153	21 $171	22 $216	23 $318	24 $378
25 $159	26 $163	27 $176	28 $205	29 $213	30 $348	31 $237

Select dates to see prices and availability

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Suite, Multiple Beds

Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Rome-East by IHG

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Prices for upcoming dates