fav KUMAMOTO

The male staff was very polite and helpful! The hotel was also very clean and spacious, and the children loved it.

Room clean. Big area. Value for money. But Breakfast so little..

Nice boutique hotel with large rooms and a small kitchenette. Staff are super friendly. The city centre and Kumamoto Castle are just a few minutes away by foot and there is plenty of parking options next to the hotel. Rooms are equipped with a washing machine but no dryer, which is surprising, If you have quite a bit of clothes to wash, like we did (4 pax), there is a laundromat just 2 minutes away where you can dry your clothes after washing them in the room. Another surprise is that here is no cupboard to hang any clothes and no daytime curtains (only black-out curtains). There is no breakfast buffet but you can pay for coffee and a small breakfast selection at the reception area. Otherwise, there’s a 7Eleven just across the street where you can find plenty of breakfast options.

Front desk staff is polite to assist us to check in and check out. Room is tidy and bed is big and comfortable. Kitchen is a bit small but ok.

I had a great stay at Fav Kumamoto. I arrived earlier than the standard check-in time (around 1 PM) and didn’t expect the room to be ready yet, but the staff kindly checked and let me know it was available. I really appreciated their helpfulness and flexibility. The room itself was spacious and comfortable. It had all the basic necessities—shampoo, conditioner, body wash, and soap—which made the stay very convenient. There was also a laundry machine with detergent included. While there wasn’t a traditional dryer, the bathroom had a heated fan option that worked surprisingly well for drying clothes. Overall, a very pleasant and convenient stay. I’d definitely consider coming back!