Grand Palladium White Island Resort & Spa - All Inclusive
$780
/ night
Avg. for November
Prices for Grand Palladium White Island Resort & Spa - All Inclusive
Select dates to see prices and availability
$780
/ night
Avg. for November
Monthly average prices
Nightly prices at Grand Palladium White Island Resort & Spa - All Inclusive average $318 in October, the cheapest month, and $780 in November, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| April | $444 |
| May | $386 |
| June | $504 |
| July | $497 |
| August | $589 |
| September | $474 |
| October | $318 |
| November | $780 |
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Nov · $780
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Most expensive: November (~$780)
Cheapest: October (~$318)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a health club.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a health club.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Sa Prunera, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 430 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Location
When you stay at Grand Palladium White Island Resort & Spa - All Inclusive in Sant Josep de sa Talaia, you'll be by the sea, a 1-minute drive from Bossa Beach and 8 minutes from Port of Ibiza.
What's nearby
Bossa Beach(0.2 miles)
Gran Piruleto Park P. Bossa(1.1 miles)
Illa de ses Rates(1.9 miles)
Ibiza Club de Campo(2 miles)
CRIC Ses Salines(2.4 miles)
Necropolis del Puig des Molins(3 miles)
Paseo Vara de Rey(3 miles)
Baluard de Sant Pere(3.1 miles)
Marina Botafoch(3.2 miles)
Hospital Can Misses(3.4 miles)
Can Misses Football Stadium(3.4 miles)
Dalt Vila(3.4 miles)
Baluard de Sant Jaume(3.4 miles)
Teatro Pereyra(3.6 miles)
Port of Ibiza(3.6 miles)
The preferred airport for Grand Palladium White Island Resort & Spa - All Inclusive is Ibiza Airport (IBZ)(2.6 miles)
Parking
Restaurant
Swimming pool
Babysitting / Child Services
Room Service
Tour Desk
Location
Playa d'en Bossa, s/n, Sant Josep de sa Talaia, Balearic Islands, Spain
Bossa Beach (0.2 miles)
Gran Piruleto Park P. Bossa (1.1 miles)
Illa de ses Rates (1.9 miles)
Ibiza Club de Campo (2 miles)
CRIC Ses Salines (2.4 miles)
Necropolis del Puig des Molins (3 miles)
Room options
5
Superior Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
5
Deluxe Room, Sea View
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
291 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
7
Deluxe Room, Pool View
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
291 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
6
Deluxe Room (Single Use)
Room details
1 Full Bed
2 Twin Beds
291 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
7
Deluxe Double Room Single Use, Pool View
Room details
1 Full Bed
2 Twin Beds
291 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
5
Suite, Sea View (Seafront View)
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
614 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
6
Deluxe Room, Connecting Rooms
Room details
1 Full Bed
and 2 Twin Beds
Sleeps 4
581 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
5
Superior Room (Poolside Single Use)
Room details
1 Full Bed
2 Twin Beds
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
6
Deluxe Room, Terrace (Jacuzzi)
Room details
1 Full Bed
and 1 Sofa Bed
2 Twin Beds
and 1 Sofa Bed
Sleeps 2
377 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
6
Superior Room, Connecting Rooms
Room details
1 Full Bed
and 2 Twin Beds
Sleeps 6
818 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
8
Premium Room, Poolside
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
5
Superior Room, Poolside
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
8
Premium Room, Poolside (Single Use)
Room details
1 Full Bed
2 Twin Beds
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
5
Superior Room, Poolside (2+2)
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Crib(s) (Free)
8
Premium Room, Poolside (2+2)
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Crib(s) (Free)
11
Premium Room (Superior)
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
6
Deluxe Room
Room details
2 Twin Beds
and 1 Sofa Bed
1 Full Bed
and 1 Sofa Bed
Sleeps 3
291 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
7
Deluxe Room (Seafront View)
Room details
1 Full Bed
and 1 Sofa Bed
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
291 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
6
Select Rooms Single Use
Room details
1 Full Bed
2 Twin Beds
291 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
6
Select Rooms
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
291 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
11
Premium Room (Superior | 2 + 2)
Room details
1 Full Bed
2 Twin Beds
Sleeps 3
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Private Bathroom
5
Superior Room (2 + 2)
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
409 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Sofa Bed
Guest reviews of Grand Palladium White Island Resort & Spa - All Inclusive
8.4
Very good
Based on 891 verified reviews
Who stays here?
Business
2%
Couple
44%
Family
32%
Group
18%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Grand Palladium White Island Resort & Spa - All Inclusive, travelers praise the convenient beach-and-airport location, friendly staff, and good all-inclusive food and drinks, but report downsides like hard-to-book à la carte restaurants, scarce sunbeds, and aircraft noise.
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What guests think
At Grand Palladium White Island Resort & Spa - All Inclusive, travelers praise the convenient beach-and-airport location, friendly staff, and good all-inclusive food and drinks, but report downsides like hard-to-book à la carte restaurants, scarce sunbeds, and aircraft noise.
Rooms range from comfortable to dated, with thin walls and occasional maintenance issues. Guests also note limited or seasonal entertainment, restricted access to the neighboring sister property’s facilities, and no hotel-run beach service or chairs. Best for those seeking a lively all-inclusive near clubs and the beach, accepting some noise and occasional service bottlenecks.
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AI-generated summary based on recent guest reviews
Facilities
Multiple pools and easy beach access create a fun vibe, but sunbeds are frequently reserved early and entertainment can be limited or seasonal. Access to the neighboring sister property is restricted, there is no hotel beach service, and pool water can be cold.
Related guest reviews
10
Steve
Jul 20, 2023
·
Stayed 7 nights
A great all-inclusive with the use of two hotel facilities, including three pools, two buffets and three specific restaurants. The hotel manages to be able to cater to families and also groups of young people staying at the hotel because of its proximity to the big nightclubs. Only real downside is the planes constantly taking off and the noise from the planes
A great all-inclusive with the use of two hotel facilities, including three pools, two buffets and three specific restaurants. The hotel manages to be able to cater to families and also groups of young people staying at the hotel because of its proximity to the big nightclubs. Only real downside is the planes constantly taking off and the noise from the planes
6
Laura
Apr 18, 2025
·
Stayed 4 nights
Lovely hotel. Not a 5 star, maybe just about a 4. Stay could have been better. We went in shoulder season (late April) so you expect some amenities to be reduced however the hotel was extremely busy - too busy for the reduced amenities. Pros - clean modern facilities - fantastic staff - easy to get to right by the airport - quality of food / drink - kids club staff and mini disco / show Cons - check in experience, queued 1 hour to ‘check on’ even though had done this on line. And then Had to queue a further 1hr 15min to collect the room key later in the day. - queues generally - queued to get into buffet at most meal times due to lack of space (assume as other food options weren’t available) - kids club minis (our daughter was 4) was regularly at capacity. Kids club is small - and covers both hotels so can imagine at high season it’s full a lot. Facilities are basic. - coffee at breakfast - only had the 3in1 available so sugary powered coffee. Tip - get better coffee from the bar and carry in! - lack of pool towels - regularly didn’t have towels, ‘come back in 30mins’ - they tell you to download the app - very useful - but the app talks about facilities across both hotels and implies you can use them all. But you can’t. You won’t get served in all bars. Eg; the outdoor sports bar at the other hotel if you’re staying at the palace. I get it - but don’t advertise you can. We like the brand, just a few things that could make a huge difference.
Lovely hotel. Not a 5 star, maybe just about a 4. Stay could have been better. We went in shoulder season (late April) so you expect some amenities to be reduced however the hotel was extremely busy - too busy for the reduced amenities. Pros - clean modern facilities - fantastic staff - easy to get to right by the airport - quality of food / drink - kids club staff and mini disco / show Cons - check in experience, queued 1 hour to ‘check on’ even though had done this on line. And then Had to queue a further 1hr 15min to collect the room key later in the day. - queues generally - queued to get into buffet at most meal times due to lack of space (assume as other food options weren’t available) - kids club minis (our daughter was 4) was regularly at capacity. Kids club is small - and covers both hotels so can imagine at high season it’s full a lot. Facilities are basic. - coffee at breakfast - only had the 3in1 available so sugary powered coffee. Tip - get better coffee from the bar and carry in! - lack of pool towels - regularly didn’t have towels, ‘come back in 30mins’ - they tell you to download the app - very useful - but the app talks about facilities across both hotels and implies you can use them all. But you can’t. You won’t get served in all bars. Eg; the outdoor sports bar at the other hotel if you’re staying at the palace. I get it - but don’t advertise you can. We like the brand, just a few things that could make a huge difference.
8
Edna M Bullon
Sep 1, 2025
·
Stayed 5 nights
The room was clean, staff was very helpful, short walk to the beach. The only thing I didn't like was how we didn't have access to all the restaurants, pools, or bars on the property.
The room was clean, staff was very helpful, short walk to the beach. The only thing I didn't like was how we didn't have access to all the restaurants, pools, or bars on the property.
8
Kylie
Aug 6, 2024
·
Stayed 5 nights
The hotel was great. The only faults are the quality of food is very average and Very hard to book into any of the al a carte restaurants. We tried to book for our group on the day of arrival and were told everything was booked out for next 6 days so we only had the buffet option. We ended up showing up to one of the restaurants to try our luck one of the nights and the restaurant was empty so we got a table. But very frustrating that we couldn’t book. Same goes with the pool chairs. Everyone gets down early and puts their towel down then takes off for the day. Then to return in the afternoon to use the chairs they saved. Meanwhile people that are wanting to use the pool can’t get a chair. The drinks are either very sweet or real bottom shelf bad tasting alcohol. Makes it hard to drink the all day package.
The hotel was great. The only faults are the quality of food is very average and Very hard to book into any of the al a carte restaurants. We tried to book for our group on the day of arrival and were told everything was booked out for next 6 days so we only had the buffet option. We ended up showing up to one of the restaurants to try our luck one of the nights and the restaurant was empty so we got a table. But very frustrating that we couldn’t book. Same goes with the pool chairs. Everyone gets down early and puts their towel down then takes off for the day. Then to return in the afternoon to use the chairs they saved. Meanwhile people that are wanting to use the pool can’t get a chair. The drinks are either very sweet or real bottom shelf bad tasting alcohol. Makes it hard to drink the all day package.
6
Danielle
Jul 22, 2025
·
Stayed 4 nights
The hotel is nice, but it’s disappointing that nothing on the description of the hotel advises you that you’ve now split with next door and we can’t use those facilities. It should also tell you that drinks are chargeable after 1am The biggest let down is the restaurant and food, pretty much the same thing every day, unappetising, and the service is incredibly slow. I wouldn’t consider this a 5 star hotel.
The hotel is nice, but it’s disappointing that nothing on the description of the hotel advises you that you’ve now split with next door and we can’t use those facilities. It should also tell you that drinks are chargeable after 1am The biggest let down is the restaurant and food, pretty much the same thing every day, unappetising, and the service is incredibly slow. I wouldn’t consider this a 5 star hotel.
8
AMIN
Oct 4, 2023
·
Stayed 3 nights
This is a 4 star establishment, and gets a 4 star from me to match it. We were told we can dine at one of 4 Ala Carte restaurants, but they were all fully booked at our arrival, all but one! We arrived to two single beds, and had to call a bunch of times to have this fixed, the drink selection at open bars is limited, there is no servers to come to your sun-bed to take your orders or bring your drinks, and the pool's water is just too cold. Beyond these, the rest was ok. It was our intention to have a good time here at this resort, and so we did! But nothing exceeded any of our expectations. Things are either ok (which is wonderful!) or a little sub-par.
This is a 4 star establishment, and gets a 4 star from me to match it. We were told we can dine at one of 4 Ala Carte restaurants, but they were all fully booked at our arrival, all but one! We arrived to two single beds, and had to call a bunch of times to have this fixed, the drink selection at open bars is limited, there is no servers to come to your sun-bed to take your orders or bring your drinks, and the pool's water is just too cold. Beyond these, the rest was ok. It was our intention to have a good time here at this resort, and so we did! But nothing exceeded any of our expectations. Things are either ok (which is wonderful!) or a little sub-par.
6
Paul
Sep 24, 2025
·
Stayed 7 nights
Rooms need updating, rust and wear and tear damage throughout, leaking toliets, not 5 star standard, fridges are small and limited drinks which are free however the canned water leaves an interesting taste in your mouth. while you can fight over the one can of coke daily! Outside areas need maintenance, general jobs around the walls, grass/plants lighting and the block pavement, so many are loose and trip hazards, a weekly check would highlight the issues and have them sorted in no time. When it comes to noise, at no stage do they tell you that there is constant flow of aircraft directly overhead, Rooms are not sound proofed, so no need to set your alarm clock as 0630 onwards flights are in and outbound, and don't worry about the evening as flights carry on through the night!! Pool noise is okay, some days they have an in-house DJ which were good. Pool side is fun as it's either British or Germans putting their towels out before sunrise to secure their spots. potential for a new reality show "fastest towels in Ibiza" Beach is located very close, however the hotel does not have a referral or discount program with the three beach bars so you will pay full price unless you take hotel towels to the beach with you. All you can eat buffer, several stations, fair amount of food is cooked fresh that day, however not 5 star and some dishes will not make your taste buds jump for joy.
Rooms need updating, rust and wear and tear damage throughout, leaking toliets, not 5 star standard, fridges are small and limited drinks which are free however the canned water leaves an interesting taste in your mouth. while you can fight over the one can of coke daily! Outside areas need maintenance, general jobs around the walls, grass/plants lighting and the block pavement, so many are loose and trip hazards, a weekly check would highlight the issues and have them sorted in no time. When it comes to noise, at no stage do they tell you that there is constant flow of aircraft directly overhead, Rooms are not sound proofed, so no need to set your alarm clock as 0630 onwards flights are in and outbound, and don't worry about the evening as flights carry on through the night!! Pool noise is okay, some days they have an in-house DJ which were good. Pool side is fun as it's either British or Germans putting their towels out before sunrise to secure their spots. potential for a new reality show "fastest towels in Ibiza" Beach is located very close, however the hotel does not have a referral or discount program with the three beach bars so you will pay full price unless you take hotel towels to the beach with you. All you can eat buffer, several stations, fair amount of food is cooked fresh that day, however not 5 star and some dishes will not make your taste buds jump for joy.
8
Daniel
Jul 8, 2025
·
Stayed 3 nights
Hotel com localização privilegiada para quem quer curtir as festas no Ushuaia. Perto do centrinho tb. Praia excelente, porém sem serviço de praia do hotel. Refeições em espaços com reserva boas, as demais bem razoáveis.
Hotel com localização privilegiada para quem quer curtir as festas no Ushuaia. Perto do centrinho tb. Praia excelente, porém sem serviço de praia do hotel. Refeições em espaços com reserva boas, as demais bem razoáveis.
8
Dana
Sep 27, 2023
·
Stayed 5 nights
The resort is amazing! Food is delicious and always available. Reservations for the restaurants were hard to make and we were told they were fully booked almost every night. When we did have reservations, we had issues with restaurant staff saying we didn’t really have reservations. The restaurants looked empty most nights so not sure why they made things so difficult. Staff could improve on customer service skills. We didn’t get to experience all the restaurants. The pools are amazing. There is no beach for this resort. They do not have a beach, you have to pay to rent chairs in front of the hotel. We were not aware of that.
The resort is amazing! Food is delicious and always available. Reservations for the restaurants were hard to make and we were told they were fully booked almost every night. When we did have reservations, we had issues with restaurant staff saying we didn’t really have reservations. The restaurants looked empty most nights so not sure why they made things so difficult. Staff could improve on customer service skills. We didn’t get to experience all the restaurants. The pools are amazing. There is no beach for this resort. They do not have a beach, you have to pay to rent chairs in front of the hotel. We were not aware of that.
8
Vanessa
Jun 3, 2023
·
Stayed 3 nights
The property is located about 10min from the airport (taxi transfer approx 20-25 Euros). From the rooms you cannot hear any noise of the airplanes passing, but if you’re outside or by the pool, they’re audible. To bear in mind the air traffic is at specific times, it’s not a big airport like London with continuous flights. The Palace was closed for renovation and re-opened on 1st June, which helped taking the strain away from the White Islands facilities (first days it was a challenge to find a sunbed by the pool). The buffet restaurant is nice, the Palace is much brighter, while White Island some areas were so dark that it felt depressing. We tried the Mexican one and it was really good. There was no entertainment, apart from a singer in the evening inside the main hall. Overall the staff is excellent and always willing to help. Just some personal opinions: - the steps, inside the main pool at the Palace, are a bit sharp. It might lead to injuries, especially for young children playing - should consider elasticated bracelets for guests, in order to recycle as many as possible. The current ones they need to be cut at the end of the stay and cannot be reused, apart from the chip inside. Thank you
The property is located about 10min from the airport (taxi transfer approx 20-25 Euros). From the rooms you cannot hear any noise of the airplanes passing, but if you’re outside or by the pool, they’re audible. To bear in mind the air traffic is at specific times, it’s not a big airport like London with continuous flights. The Palace was closed for renovation and re-opened on 1st June, which helped taking the strain away from the White Islands facilities (first days it was a challenge to find a sunbed by the pool). The buffet restaurant is nice, the Palace is much brighter, while White Island some areas were so dark that it felt depressing. We tried the Mexican one and it was really good. There was no entertainment, apart from a singer in the evening inside the main hall. Overall the staff is excellent and always willing to help. Just some personal opinions: - the steps, inside the main pool at the Palace, are a bit sharp. It might lead to injuries, especially for young children playing - should consider elasticated bracelets for guests, in order to recycle as many as possible. The current ones they need to be cut at the end of the stay and cannot be reused, apart from the chip inside. Thank you
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AI-generated summary based on recent guest reviews
Cleanliness
Common praise for clean public areas contrasts with recurring reports of worn carpets, bathroom odors or mold, missing toiletries, and occasional lapses in housekeeping.
Related guest reviews
8
Franklin
Jul 18, 2023
·
Stayed 6 nights
Pools were nice but entertainment was lacking. Rooms were dated and bathrooms smelled of urine. They had old dirty carpet on hallways and with no AC in hallways it smelled. Beach was beautiful and easily accessible but other than that they need a lot of work.
Pools were nice but entertainment was lacking. Rooms were dated and bathrooms smelled of urine. They had old dirty carpet on hallways and with no AC in hallways it smelled. Beach was beautiful and easily accessible but other than that they need a lot of work.
10
ara
Oct 19, 2024
·
Stayed 4 nights
No soap/ shampoo in the shower fist night
No soap/ shampoo in the shower fist night
10
Marilin
Apr 26, 2023
·
Stayed 1 night
The staff were friendly and welcoming. The hotel super clean and amenities were very good. Food delicious and very food assortment in buffet area.
The staff were friendly and welcoming. The hotel super clean and amenities were very good. Food delicious and very food assortment in buffet area.
10
Corinne
May 24, 2022
·
Stayed 7 nights
Super séjour dans cet hôtel ! Les repas sont très bien, il y’a de tout. Les chambres sont top, propres, joliment aménagées. Les piscines
Super séjour dans cet hôtel ! Les repas sont très bien, il y’a de tout. Les chambres sont top, propres, joliment aménagées. Les piscines
10
Erik
Sep 17, 2025
·
Stayed 10 nights
Medewerkers zijn goed, netjes, servicegericht. Accommodatie en omgeving super schoon. Prijs/kwaliteit goed. Wat kan beter, een glutenvrij buffet met bijvoorbeeld brood en koekjes, eventueel beleg.
Medewerkers zijn goed, netjes, servicegericht. Accommodatie en omgeving super schoon. Prijs/kwaliteit goed. Wat kan beter, een glutenvrij buffet met bijvoorbeeld brood en koekjes, eventueel beleg.
8
Danielle
May 7, 2023
·
Stayed 4 nights
Lovely "new" facilities. Pool very clean. Food quality was great! We utilised the kids club for our toddler, 2 hours free childcare per day which was great! However our room wasnt cleaned at all during our 4 night stay, even when we asked for it and toilet roll it still didnt happen. It was also very busy and i don't think there were enough staff working in reception or at the pool or lobby bar (i waited 10 mins to get my son milk for bed!). Other than these 2 things it was fabulous
Lovely "new" facilities. Pool very clean. Food quality was great! We utilised the kids club for our toddler, 2 hours free childcare per day which was great! However our room wasnt cleaned at all during our 4 night stay, even when we asked for it and toilet roll it still didnt happen. It was also very busy and i don't think there were enough staff working in reception or at the pool or lobby bar (i waited 10 mins to get my son milk for bed!). Other than these 2 things it was fabulous
10
Sophia
Nov 2, 2025
·
Stayed 6 nights
Das Zimmer war sehr schön und die ganze Anlage immer sauber! Vor allem der Guest Service war besonders aufmerksam und freundlich!
Das Zimmer war sehr schön und die ganze Anlage immer sauber! Vor allem der Guest Service war besonders aufmerksam und freundlich!
6
Laura Marie
Aug 16, 2024
·
Stayed 4 nights
There was nothing that was terribly bad, it was just very average and a bit disappointing for the price. Rooms were average; the balcony overlooked a gravel rooftop. Pull out sofa bed was uncomfortable. Minibar contained a few cans of soft drink and water and one packet of almonds. Quite often there was a sewerage smell in the bathroom, metal trims around bath jets were falling off. Shampoo/handwash containers all had old labels that were looking worse for wear. Hallways had old dirty looking carpets, stairwells were a bit grubby. Rooms are poorly sound insulated so you’re able to hear other people’s alarms going off in the morning/ children crying etc. Food in the buffet was fine. Around the pool area the cocktails/mocktails could have been better. All pre mixed, no fresh ingredients etc. Staff in the buffet restaurant and bars were friendly and helpful. Reception staff seemed less friendly / forthcoming with help. No assistance was offered to take our suitcases to our room. This was difficult as there are some stairs before you can access the lift. I had hoped it would be of a higher standard all round.
There was nothing that was terribly bad, it was just very average and a bit disappointing for the price. Rooms were average; the balcony overlooked a gravel rooftop. Pull out sofa bed was uncomfortable. Minibar contained a few cans of soft drink and water and one packet of almonds. Quite often there was a sewerage smell in the bathroom, metal trims around bath jets were falling off. Shampoo/handwash containers all had old labels that were looking worse for wear. Hallways had old dirty looking carpets, stairwells were a bit grubby. Rooms are poorly sound insulated so you’re able to hear other people’s alarms going off in the morning/ children crying etc. Food in the buffet was fine. Around the pool area the cocktails/mocktails could have been better. All pre mixed, no fresh ingredients etc. Staff in the buffet restaurant and bars were friendly and helpful. Reception staff seemed less friendly / forthcoming with help. No assistance was offered to take our suitcases to our room. This was difficult as there are some stairs before you can access the lift. I had hoped it would be of a higher standard all round.
8
Pradyut
Apr 10, 2025
·
Stayed 4 nights
Property was ok , only issue was bathroom was mouldy and smelly :( which not what I expected, staying second time with hotel. I requested for water as they missed refilling the mini bar and the guy who brought in the water cans was very rude . Other then this staff is friendly and overall experience was good.
Property was ok , only issue was bathroom was mouldy and smelly :( which not what I expected, staying second time with hotel. I requested for water as they missed refilling the mini bar and the guy who brought in the water cans was very rude . Other then this staff is friendly and overall experience was good.
2
Mostafa
Jun 30, 2023
·
Stayed 1 night
The room was dirty, I did not check the beds when I put my luggage in the room, and I cane back to hotel at 11:00 pm and I found that poo poo, I went to the reception and he said there is no house keeping at this time and he just gave me a sheet to change, I went back to the room and I wanted to take shower because I touched the sheet, and the shampoo container was empty, so had terrible experience with the hotel , and for sure the whole money should be refunded as I have enough evidences and photos
The room was dirty, I did not check the beds when I put my luggage in the room, and I cane back to hotel at 11:00 pm and I found that poo poo, I went to the reception and he said there is no house keeping at this time and he just gave me a sheet to change, I went back to the room and I wanted to take shower because I touched the sheet, and the shampoo container was empty, so had terrible experience with the hotel , and for sure the whole money should be refunded as I have enough evidences and photos
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AI-generated summary based on recent guest reviews
Rooms
Many find the rooms dated with thin walls, small or basic bathrooms, and limited minibars or AC frustrations, while others report comfortable beds and some upgraded options.
Related guest reviews
10
Susann
Apr 3, 2024
·
Wir wurden sehr herzlich ❤empfangen.Alle Mitarbeiter sind sehr freundlich und aufmerksam. Das Essen ist völlig ausreichend und lecker. Super Cocktails. Die Betten auf den Zimmern sind sehr bequem.Wir haben sehr gut geschlafen. Ein wirklich angenehmer Aufenthalt. Wir würden jederzeit wiederkommen. Danke für den schönen Aufenthalt auf Ibiza.
Wir wurden sehr herzlich ❤empfangen.Alle Mitarbeiter sind sehr freundlich und aufmerksam. Das Essen ist völlig ausreichend und lecker. Super Cocktails. Die Betten auf den Zimmern sind sehr bequem.Wir haben sehr gut geschlafen. Ein wirklich angenehmer Aufenthalt. Wir würden jederzeit wiederkommen. Danke für den schönen Aufenthalt auf Ibiza.
6
Vivek
Sep 26, 2025
·
Stayed 5 nights
The property is old and not the best in the area
The property is old and not the best in the area
10
brett
Sep 2, 2025
·
Stayed 3 nights
Great location, near the airport and easy walking into playa Bossa. Third stay at the property now, the jacuzzi room was amazing.
Great location, near the airport and easy walking into playa Bossa. Third stay at the property now, the jacuzzi room was amazing.
6
Saunak
Jun 30, 2023
·
Stayed 2 nights
It was just ok for the price we paid. The view from room was terrible woth cigerette butts on the roof view.
It was just ok for the price we paid. The view from room was terrible woth cigerette butts on the roof view.
6
André
Apr 19, 2024
·
Stayed 3 nights
Meu ar condicionado não saía do 26 graus , o frigobar não gela , a atendente disse que ele estava lá só para guarda bebida rs
Meu ar condicionado não saía do 26 graus , o frigobar não gela , a atendente disse que ele estava lá só para guarda bebida rs
8
Arantza
Jun 3, 2024
·
Stayed 4 nights
The food of the buffet was not too great. And for the menu restaurants you needed a reservation, and was usually full. We could just make one 2 days in advance. Other than that, staff was very kind and helpful, the rooms were spacious and clean, very quiet and with comfy beds, many choices of pools and the beach was very pretty. Again, staff was amazing!
The food of the buffet was not too great. And for the menu restaurants you needed a reservation, and was usually full. We could just make one 2 days in advance. Other than that, staff was very kind and helpful, the rooms were spacious and clean, very quiet and with comfy beds, many choices of pools and the beach was very pretty. Again, staff was amazing!
6
Laura Marie
Aug 16, 2024
·
Stayed 4 nights
There was nothing that was terribly bad, it was just very average and a bit disappointing for the price. Rooms were average; the balcony overlooked a gravel rooftop. Pull out sofa bed was uncomfortable. Minibar contained a few cans of soft drink and water and one packet of almonds. Quite often there was a sewerage smell in the bathroom, metal trims around bath jets were falling off. Shampoo/handwash containers all had old labels that were looking worse for wear. Hallways had old dirty looking carpets, stairwells were a bit grubby. Rooms are poorly sound insulated so you’re able to hear other people’s alarms going off in the morning/ children crying etc. Food in the buffet was fine. Around the pool area the cocktails/mocktails could have been better. All pre mixed, no fresh ingredients etc. Staff in the buffet restaurant and bars were friendly and helpful. Reception staff seemed less friendly / forthcoming with help. No assistance was offered to take our suitcases to our room. This was difficult as there are some stairs before you can access the lift. I had hoped it would be of a higher standard all round.
There was nothing that was terribly bad, it was just very average and a bit disappointing for the price. Rooms were average; the balcony overlooked a gravel rooftop. Pull out sofa bed was uncomfortable. Minibar contained a few cans of soft drink and water and one packet of almonds. Quite often there was a sewerage smell in the bathroom, metal trims around bath jets were falling off. Shampoo/handwash containers all had old labels that were looking worse for wear. Hallways had old dirty looking carpets, stairwells were a bit grubby. Rooms are poorly sound insulated so you’re able to hear other people’s alarms going off in the morning/ children crying etc. Food in the buffet was fine. Around the pool area the cocktails/mocktails could have been better. All pre mixed, no fresh ingredients etc. Staff in the buffet restaurant and bars were friendly and helpful. Reception staff seemed less friendly / forthcoming with help. No assistance was offered to take our suitcases to our room. This was difficult as there are some stairs before you can access the lift. I had hoped it would be of a higher standard all round.
6
Brooklyn
Oct 1, 2024
·
Stayed 3 nights
To start, this was suppose to be a 5 star resort and it is definitely not 5 star. This is why I am giving a lower rating. The rooms are VERY NOISY. The walls are paper thin and they have a 2 inch gap under the door. You hear everything and all the people partying, talking and yelling all hours of the night. This was the worst part and why we wouldn’t stay again. The sports bar doesn’t have very good options of food, it is hot dogs, nachos and hummus for the most part. Everything is was good!
To start, this was suppose to be a 5 star resort and it is definitely not 5 star. This is why I am giving a lower rating. The rooms are VERY NOISY. The walls are paper thin and they have a 2 inch gap under the door. You hear everything and all the people partying, talking and yelling all hours of the night. This was the worst part and why we wouldn’t stay again. The sports bar doesn’t have very good options of food, it is hot dogs, nachos and hummus for the most part. Everything is was good!
6
Paul
Sep 24, 2025
·
Stayed 7 nights
Rooms need updating, rust and wear and tear damage throughout, leaking toliets, not 5 star standard, fridges are small and limited drinks which are free however the canned water leaves an interesting taste in your mouth. while you can fight over the one can of coke daily! Outside areas need maintenance, general jobs around the walls, grass/plants lighting and the block pavement, so many are loose and trip hazards, a weekly check would highlight the issues and have them sorted in no time. When it comes to noise, at no stage do they tell you that there is constant flow of aircraft directly overhead, Rooms are not sound proofed, so no need to set your alarm clock as 0630 onwards flights are in and outbound, and don't worry about the evening as flights carry on through the night!! Pool noise is okay, some days they have an in-house DJ which were good. Pool side is fun as it's either British or Germans putting their towels out before sunrise to secure their spots. potential for a new reality show "fastest towels in Ibiza" Beach is located very close, however the hotel does not have a referral or discount program with the three beach bars so you will pay full price unless you take hotel towels to the beach with you. All you can eat buffer, several stations, fair amount of food is cooked fresh that day, however not 5 star and some dishes will not make your taste buds jump for joy.
Rooms need updating, rust and wear and tear damage throughout, leaking toliets, not 5 star standard, fridges are small and limited drinks which are free however the canned water leaves an interesting taste in your mouth. while you can fight over the one can of coke daily! Outside areas need maintenance, general jobs around the walls, grass/plants lighting and the block pavement, so many are loose and trip hazards, a weekly check would highlight the issues and have them sorted in no time. When it comes to noise, at no stage do they tell you that there is constant flow of aircraft directly overhead, Rooms are not sound proofed, so no need to set your alarm clock as 0630 onwards flights are in and outbound, and don't worry about the evening as flights carry on through the night!! Pool noise is okay, some days they have an in-house DJ which were good. Pool side is fun as it's either British or Germans putting their towels out before sunrise to secure their spots. potential for a new reality show "fastest towels in Ibiza" Beach is located very close, however the hotel does not have a referral or discount program with the three beach bars so you will pay full price unless you take hotel towels to the beach with you. All you can eat buffer, several stations, fair amount of food is cooked fresh that day, however not 5 star and some dishes will not make your taste buds jump for joy.
6
Liayne
Jul 13, 2023
·
Stayed 3 nights
The rooms are dated, the bathrooms are small and uncomfortable with not enough lighting. The room is small for a family of four, the sofa bed was very uncomfortable. The food variety at the buffet was good. There is not service at the beach, and you have to pay for the hamacas and umbrella.
The rooms are dated, the bathrooms are small and uncomfortable with not enough lighting. The room is small for a family of four, the sofa bed was very uncomfortable. The food variety at the buffet was good. There is not service at the beach, and you have to pay for the hamacas and umbrella.
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AI-generated summary based on recent guest reviews
Service
Many guests highlight friendly, helpful staff, but service can be inconsistent with long check-in queues, occasional rudeness, privacy lapses, and slow responses to issues or reservations.
Related guest reviews
6
Laura
Apr 18, 2025
·
Stayed 4 nights
Lovely hotel. Not a 5 star, maybe just about a 4. Stay could have been better. We went in shoulder season (late April) so you expect some amenities to be reduced however the hotel was extremely busy - too busy for the reduced amenities. Pros - clean modern facilities - fantastic staff - easy to get to right by the airport - quality of food / drink - kids club staff and mini disco / show Cons - check in experience, queued 1 hour to ‘check on’ even though had done this on line. And then Had to queue a further 1hr 15min to collect the room key later in the day. - queues generally - queued to get into buffet at most meal times due to lack of space (assume as other food options weren’t available) - kids club minis (our daughter was 4) was regularly at capacity. Kids club is small - and covers both hotels so can imagine at high season it’s full a lot. Facilities are basic. - coffee at breakfast - only had the 3in1 available so sugary powered coffee. Tip - get better coffee from the bar and carry in! - lack of pool towels - regularly didn’t have towels, ‘come back in 30mins’ - they tell you to download the app - very useful - but the app talks about facilities across both hotels and implies you can use them all. But you can’t. You won’t get served in all bars. Eg; the outdoor sports bar at the other hotel if you’re staying at the palace. I get it - but don’t advertise you can. We like the brand, just a few things that could make a huge difference.
Lovely hotel. Not a 5 star, maybe just about a 4. Stay could have been better. We went in shoulder season (late April) so you expect some amenities to be reduced however the hotel was extremely busy - too busy for the reduced amenities. Pros - clean modern facilities - fantastic staff - easy to get to right by the airport - quality of food / drink - kids club staff and mini disco / show Cons - check in experience, queued 1 hour to ‘check on’ even though had done this on line. And then Had to queue a further 1hr 15min to collect the room key later in the day. - queues generally - queued to get into buffet at most meal times due to lack of space (assume as other food options weren’t available) - kids club minis (our daughter was 4) was regularly at capacity. Kids club is small - and covers both hotels so can imagine at high season it’s full a lot. Facilities are basic. - coffee at breakfast - only had the 3in1 available so sugary powered coffee. Tip - get better coffee from the bar and carry in! - lack of pool towels - regularly didn’t have towels, ‘come back in 30mins’ - they tell you to download the app - very useful - but the app talks about facilities across both hotels and implies you can use them all. But you can’t. You won’t get served in all bars. Eg; the outdoor sports bar at the other hotel if you’re staying at the palace. I get it - but don’t advertise you can. We like the brand, just a few things that could make a huge difference.
8
Fernando Rodríguez
May 14, 2025
·
Stayed 7 nights
The people where nice and overall had a good experience the things that would make this stand out and excellent is more than anything the attention to the client is lacking compared to other resorts I’ve been too.
The people where nice and overall had a good experience the things that would make this stand out and excellent is more than anything the attention to the client is lacking compared to other resorts I’ve been too.
2
James
May 10, 2024
·
Stayed 3 nights
Terrible experience. Not 5 star anymore. Before I start I want to express that I have stayed at this hotel twice before with my partner and then my family. This time I decided to bring my business partners which was a mistake. So what went wrong? The reservation made through hotels.com was 3 nights and on each room we specifically selected the drop down for twin beds as we were travelling as 4 men all married. Both rooms checked in arrived at rooms to find 1 kind bed in each. It took 3 requests over 24 hours to finally get the beds changed. Communication is terrible in the hotel. First day we showered in the morning but there was an empty shampoo and shower gel bottle in the shower connected to wall. We informed house keeping. Day 1 afternoon still empty, day 1 evening still empty, day 2 morning still empty. I came back to room for 2/3 minutes to change into swimming shorts and was rudely told by the cleaner at room 8208 that I needed to leave now and not come back for 5 minutes. Myself and my colleague were pretty appalled by the comments. Not the level of service for 5 star. Toilet facilities in public areas, sinks not working, locks on cubicles not working. It really does feel like the hotels standards have really fallen down since my last visit 2 years ago. Who ever the manager is of the hotel he needs to fix fast! I will however say service staff in bars and restaurant was fantastic. I won’t be back and I won’t be recommending to family and friends.
Terrible experience. Not 5 star anymore. Before I start I want to express that I have stayed at this hotel twice before with my partner and then my family. This time I decided to bring my business partners which was a mistake. So what went wrong? The reservation made through hotels.com was 3 nights and on each room we specifically selected the drop down for twin beds as we were travelling as 4 men all married. Both rooms checked in arrived at rooms to find 1 kind bed in each. It took 3 requests over 24 hours to finally get the beds changed. Communication is terrible in the hotel. First day we showered in the morning but there was an empty shampoo and shower gel bottle in the shower connected to wall. We informed house keeping. Day 1 afternoon still empty, day 1 evening still empty, day 2 morning still empty. I came back to room for 2/3 minutes to change into swimming shorts and was rudely told by the cleaner at room 8208 that I needed to leave now and not come back for 5 minutes. Myself and my colleague were pretty appalled by the comments. Not the level of service for 5 star. Toilet facilities in public areas, sinks not working, locks on cubicles not working. It really does feel like the hotels standards have really fallen down since my last visit 2 years ago. Who ever the manager is of the hotel he needs to fix fast! I will however say service staff in bars and restaurant was fantastic. I won’t be back and I won’t be recommending to family and friends.
4
Clare
Oct 3, 2023
·
Stayed 3 nights
Staff stole from my purse kept in a cupboard in my room and when reported no action was taken, only defensiveness and dismissal. No feedback received on any investigation, it wouldn’t have been difficult for them to identify who had entered during the timeline and I was left to feel that it was my fault for not putting it in the safe. Otherwise this is a nice hotel, so a very sad ending to my stay here and I would not recommend this hotel as a result as they can’t be trusted to make you feel safe.
Staff stole from my purse kept in a cupboard in my room and when reported no action was taken, only defensiveness and dismissal. No feedback received on any investigation, it wouldn’t have been difficult for them to identify who had entered during the timeline and I was left to feel that it was my fault for not putting it in the safe. Otherwise this is a nice hotel, so a very sad ending to my stay here and I would not recommend this hotel as a result as they can’t be trusted to make you feel safe.
10
Christian
Jul 28, 2025
·
Stayed 4 nights
Staff
Staff
10
Erik
Sep 17, 2025
·
Stayed 10 nights
Medewerkers zijn goed, netjes, servicegericht. Accommodatie en omgeving super schoon. Prijs/kwaliteit goed. Wat kan beter, een glutenvrij buffet met bijvoorbeeld brood en koekjes, eventueel beleg.
Medewerkers zijn goed, netjes, servicegericht. Accommodatie en omgeving super schoon. Prijs/kwaliteit goed. Wat kan beter, een glutenvrij buffet met bijvoorbeeld brood en koekjes, eventueel beleg.
8
Danielle
May 7, 2023
·
Stayed 4 nights
Lovely "new" facilities. Pool very clean. Food quality was great! We utilised the kids club for our toddler, 2 hours free childcare per day which was great! However our room wasnt cleaned at all during our 4 night stay, even when we asked for it and toilet roll it still didnt happen. It was also very busy and i don't think there were enough staff working in reception or at the pool or lobby bar (i waited 10 mins to get my son milk for bed!). Other than these 2 things it was fabulous
Lovely "new" facilities. Pool very clean. Food quality was great! We utilised the kids club for our toddler, 2 hours free childcare per day which was great! However our room wasnt cleaned at all during our 4 night stay, even when we asked for it and toilet roll it still didnt happen. It was also very busy and i don't think there were enough staff working in reception or at the pool or lobby bar (i waited 10 mins to get my son milk for bed!). Other than these 2 things it was fabulous
4
IONA
Sep 27, 2024
·
Stayed 4 nights
On the first night two of my friend’s rooms were completely ransacked (conjoining rooms) while we were out. Suitcases were emptied, clothes were everywhere, the safe was broken into. And the hotel refused to check the cameras or do anything about it. Also asked us are we sure we didn’t do it ourselves. All they did was switch their room. A Louis Vuitton bracelet went missing from our room and also nothing was done about that. If you stay here please have some type of process for your valuables. The staff entered our room EVERY day without an OK. They literally knock and unlock, regardless if you tell them to wait or give you a minute. There were multiple times when they entered and we were naked, sleeping, or the DND sign was on the door knob. No privacy. Very uncomfortable. Knock and wait for a response, don’t just enter every time. Other than that the food and dining options are good, catching cabs around town was easy, and the facilities were clean. But never again.
On the first night two of my friend’s rooms were completely ransacked (conjoining rooms) while we were out. Suitcases were emptied, clothes were everywhere, the safe was broken into. And the hotel refused to check the cameras or do anything about it. Also asked us are we sure we didn’t do it ourselves. All they did was switch their room. A Louis Vuitton bracelet went missing from our room and also nothing was done about that. If you stay here please have some type of process for your valuables. The staff entered our room EVERY day without an OK. They literally knock and unlock, regardless if you tell them to wait or give you a minute. There were multiple times when they entered and we were naked, sleeping, or the DND sign was on the door knob. No privacy. Very uncomfortable. Knock and wait for a response, don’t just enter every time. Other than that the food and dining options are good, catching cabs around town was easy, and the facilities were clean. But never again.
10
Marcia
Jul 18, 2025
·
Stayed 3 nights
Service was wonderful. Very satisfied. Will consider staying there again.
Service was wonderful. Very satisfied. Will consider staying there again.
8
Natalia
Aug 24, 2025
·
Stayed 4 nights
Front desk staff very friendly and accommodating. Some bartenders were very friendly but most were not. Location very convenient.
Front desk staff very friendly and accommodating. Some bartenders were very friendly but most were not. Location very convenient.
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AI-generated summary based on recent guest reviews
Location
Very close to the airport, beach, and major clubs, with easy access to Ibiza Town by taxi or bus. The trade-off is frequent aircraft noise outdoors.
Related guest reviews
10
Karsten
Apr 2, 2023
·
Stayed 2 nights
It’s a great place to stay if you are looking for an all-inclusive pool vacation with good access to public transportation, very close to the airport.
It’s a great place to stay if you are looking for an all-inclusive pool vacation with good access to public transportation, very close to the airport.
10
Steve
Jul 20, 2023
·
Stayed 7 nights
A great all-inclusive with the use of two hotel facilities, including three pools, two buffets and three specific restaurants. The hotel manages to be able to cater to families and also groups of young people staying at the hotel because of its proximity to the big nightclubs. Only real downside is the planes constantly taking off and the noise from the planes
A great all-inclusive with the use of two hotel facilities, including three pools, two buffets and three specific restaurants. The hotel manages to be able to cater to families and also groups of young people staying at the hotel because of its proximity to the big nightclubs. Only real downside is the planes constantly taking off and the noise from the planes
10
brett
Sep 2, 2025
·
Stayed 3 nights
Great location, near the airport and easy walking into playa Bossa. Third stay at the property now, the jacuzzi room was amazing.
Great location, near the airport and easy walking into playa Bossa. Third stay at the property now, the jacuzzi room was amazing.
10
David
May 30, 2025
·
Stayed 3 nights
Nice and chilled but close to the nightlife
Nice and chilled but close to the nightlife
8
Dennis
Sep 22, 2025
·
Stayed 4 nights
Super Lage für Unternehmungen an der Playa den Bossa und man ist schnell mit dem Taxi oder Bus in Eivissa.
Super Lage für Unternehmungen an der Playa den Bossa und man ist schnell mit dem Taxi oder Bus in Eivissa.
10
Michael
Oct 13, 2025
·
Stayed 3 nights
Das Essen war wunderbar, Lage Top, Flughafen sehr Nahe, kann auch störend sein wegen dem Lärm falls das jemanden stört.
Das Essen war wunderbar, Lage Top, Flughafen sehr Nahe, kann auch störend sein wegen dem Lärm falls das jemanden stört.
10
Olga
Jul 27, 2025
·
Stayed 4 nights
El hotel tiene ubicación excelente. Las playas son preciosas.
El hotel tiene ubicación excelente. Las playas son preciosas.
8
Simon
Aug 28, 2025
·
Stayed 5 nights
Great all inclusive hotel - appeals to families and young clubbers with some big clubs nearby. Has a fun vibe with live dj’s by the pool, lots of loungers, right by the beach or a €14 taxi to Old Town…. Perfect getaway
Great all inclusive hotel - appeals to families and young clubbers with some big clubs nearby. Has a fun vibe with live dj’s by the pool, lots of loungers, right by the beach or a €14 taxi to Old Town…. Perfect getaway
8
Stephanie
Jul 2, 2025
·
Stayed 2 nights
Excellent location close to beach and clubs, drinks were great but food is somewhat limited
Excellent location close to beach and clubs, drinks were great but food is somewhat limited
8
Vanessa
Jun 3, 2023
·
Stayed 3 nights
The property is located about 10min from the airport (taxi transfer approx 20-25 Euros). From the rooms you cannot hear any noise of the airplanes passing, but if you’re outside or by the pool, they’re audible. To bear in mind the air traffic is at specific times, it’s not a big airport like London with continuous flights. The Palace was closed for renovation and re-opened on 1st June, which helped taking the strain away from the White Islands facilities (first days it was a challenge to find a sunbed by the pool). The buffet restaurant is nice, the Palace is much brighter, while White Island some areas were so dark that it felt depressing. We tried the Mexican one and it was really good. There was no entertainment, apart from a singer in the evening inside the main hall. Overall the staff is excellent and always willing to help. Just some personal opinions: - the steps, inside the main pool at the Palace, are a bit sharp. It might lead to injuries, especially for young children playing - should consider elasticated bracelets for guests, in order to recycle as many as possible. The current ones they need to be cut at the end of the stay and cannot be reused, apart from the chip inside. Thank you
The property is located about 10min from the airport (taxi transfer approx 20-25 Euros). From the rooms you cannot hear any noise of the airplanes passing, but if you’re outside or by the pool, they’re audible. To bear in mind the air traffic is at specific times, it’s not a big airport like London with continuous flights. The Palace was closed for renovation and re-opened on 1st June, which helped taking the strain away from the White Islands facilities (first days it was a challenge to find a sunbed by the pool). The buffet restaurant is nice, the Palace is much brighter, while White Island some areas were so dark that it felt depressing. We tried the Mexican one and it was really good. There was no entertainment, apart from a singer in the evening inside the main hall. Overall the staff is excellent and always willing to help. Just some personal opinions: - the steps, inside the main pool at the Palace, are a bit sharp. It might lead to injuries, especially for young children playing - should consider elasticated bracelets for guests, in order to recycle as many as possible. The current ones they need to be cut at the end of the stay and cannot be reused, apart from the chip inside. Thank you
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AI-generated summary based on recent guest reviews
Dining
Buffet offerings are widely liked with plenty of choice and good drinks, but à la carte reservations are hard to secure, some food is lukewarm or average, late-night options are limited, and premium liquors may cost extra.
Related guest reviews
10
Gwenaelle
Nov 2, 2025
·
Stayed 7 nights
L hôtel est très bien situé près de l aéroport . La nourriture du matin au soir est absolument délicieuse . Les restaurants à la carte compris dans le tout inclus ont une cuisine raffinée . Lés boissons sont bonnes . Bémol sur le nombre de transats et une piscine pas chauffée au mois de novembre et le personnel sûrement fatigué par la saison. Le recommande chaleureusement
L hôtel est très bien situé près de l aéroport . La nourriture du matin au soir est absolument délicieuse . Les restaurants à la carte compris dans le tout inclus ont une cuisine raffinée . Lés boissons sont bonnes . Bémol sur le nombre de transats et une piscine pas chauffée au mois de novembre et le personnel sûrement fatigué par la saison. Le recommande chaleureusement
8
Charles
Oct 28, 2024
·
Stayed 4 nights
Wonderful property and everyone was very friendly and helpful. Very close to the airport about 5 min uber. Uber easily accessible. Drinks were very good and the food was exceptional for being an all inclusive
Wonderful property and everyone was very friendly and helpful. Very close to the airport about 5 min uber. Uber easily accessible. Drinks were very good and the food was exceptional for being an all inclusive
8
Kylie
Aug 6, 2024
·
Stayed 5 nights
The hotel was great. The only faults are the quality of food is very average and Very hard to book into any of the al a carte restaurants. We tried to book for our group on the day of arrival and were told everything was booked out for next 6 days so we only had the buffet option. We ended up showing up to one of the restaurants to try our luck one of the nights and the restaurant was empty so we got a table. But very frustrating that we couldn’t book. Same goes with the pool chairs. Everyone gets down early and puts their towel down then takes off for the day. Then to return in the afternoon to use the chairs they saved. Meanwhile people that are wanting to use the pool can’t get a chair. The drinks are either very sweet or real bottom shelf bad tasting alcohol. Makes it hard to drink the all day package.
The hotel was great. The only faults are the quality of food is very average and Very hard to book into any of the al a carte restaurants. We tried to book for our group on the day of arrival and were told everything was booked out for next 6 days so we only had the buffet option. We ended up showing up to one of the restaurants to try our luck one of the nights and the restaurant was empty so we got a table. But very frustrating that we couldn’t book. Same goes with the pool chairs. Everyone gets down early and puts their towel down then takes off for the day. Then to return in the afternoon to use the chairs they saved. Meanwhile people that are wanting to use the pool can’t get a chair. The drinks are either very sweet or real bottom shelf bad tasting alcohol. Makes it hard to drink the all day package.
8
michael
Oct 12, 2023
·
Stayed 5 nights
I did not like having to pay for premium liquor and a premium for more expensive entrees on the menu Staff basically did good job majority of the time The restaurant staff were not as attentive as other resorts I’ve been too
I did not like having to pay for premium liquor and a premium for more expensive entrees on the menu Staff basically did good job majority of the time The restaurant staff were not as attentive as other resorts I’ve been too
6
Danielle
Jul 22, 2025
·
Stayed 4 nights
The hotel is nice, but it’s disappointing that nothing on the description of the hotel advises you that you’ve now split with next door and we can’t use those facilities. It should also tell you that drinks are chargeable after 1am The biggest let down is the restaurant and food, pretty much the same thing every day, unappetising, and the service is incredibly slow. I wouldn’t consider this a 5 star hotel.
The hotel is nice, but it’s disappointing that nothing on the description of the hotel advises you that you’ve now split with next door and we can’t use those facilities. It should also tell you that drinks are chargeable after 1am The biggest let down is the restaurant and food, pretty much the same thing every day, unappetising, and the service is incredibly slow. I wouldn’t consider this a 5 star hotel.
8
AMIN
Oct 4, 2023
·
Stayed 3 nights
This is a 4 star establishment, and gets a 4 star from me to match it. We were told we can dine at one of 4 Ala Carte restaurants, but they were all fully booked at our arrival, all but one! We arrived to two single beds, and had to call a bunch of times to have this fixed, the drink selection at open bars is limited, there is no servers to come to your sun-bed to take your orders or bring your drinks, and the pool's water is just too cold. Beyond these, the rest was ok. It was our intention to have a good time here at this resort, and so we did! But nothing exceeded any of our expectations. Things are either ok (which is wonderful!) or a little sub-par.
This is a 4 star establishment, and gets a 4 star from me to match it. We were told we can dine at one of 4 Ala Carte restaurants, but they were all fully booked at our arrival, all but one! We arrived to two single beds, and had to call a bunch of times to have this fixed, the drink selection at open bars is limited, there is no servers to come to your sun-bed to take your orders or bring your drinks, and the pool's water is just too cold. Beyond these, the rest was ok. It was our intention to have a good time here at this resort, and so we did! But nothing exceeded any of our expectations. Things are either ok (which is wonderful!) or a little sub-par.
8
Tawanda
Oct 29, 2025
·
Stayed 4 nights
Staff was very accommodating. The only reservation I had was the food. There was an abundance of food, however the temperature was room temperature where it should have been hot.
Staff was very accommodating. The only reservation I had was the food. There was an abundance of food, however the temperature was room temperature where it should have been hot.
8
Dana
Sep 27, 2023
·
Stayed 5 nights
The resort is amazing! Food is delicious and always available. Reservations for the restaurants were hard to make and we were told they were fully booked almost every night. When we did have reservations, we had issues with restaurant staff saying we didn’t really have reservations. The restaurants looked empty most nights so not sure why they made things so difficult. Staff could improve on customer service skills. We didn’t get to experience all the restaurants. The pools are amazing. There is no beach for this resort. They do not have a beach, you have to pay to rent chairs in front of the hotel. We were not aware of that.
The resort is amazing! Food is delicious and always available. Reservations for the restaurants were hard to make and we were told they were fully booked almost every night. When we did have reservations, we had issues with restaurant staff saying we didn’t really have reservations. The restaurants looked empty most nights so not sure why they made things so difficult. Staff could improve on customer service skills. We didn’t get to experience all the restaurants. The pools are amazing. There is no beach for this resort. They do not have a beach, you have to pay to rent chairs in front of the hotel. We were not aware of that.
8
Stephanie
Jul 2, 2025
·
Stayed 2 nights
Excellent location close to beach and clubs, drinks were great but food is somewhat limited
Excellent location close to beach and clubs, drinks were great but food is somewhat limited
10
Marco
Jun 9, 2023
·
Stayed 6 nights
friendly staff, different pools, food in a la carte restaurants very good - food in buffet restaurant often cold
friendly staff, different pools, food in a la carte restaurants very good - food in buffet restaurant often cold
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AI-generated summary based on recent guest reviews
8
Steve
4 weeks ago
·
Stayed 3 nights
Very good value clean and consistent…
Very good value clean and consistent…
6
Charles
Sep 22, 2026
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Stayed 3 nights
Would not say this is a 5* property at all - two Twin beds pushed together for a double, a few incidents of rude staff.
Would not say this is a 5* property at all - two Twin beds pushed together for a double, a few incidents of rude staff.
10
Mariyat
Sep 16, 2026
·
Stayed 1 night
Absolutely amazing service! As they mentioned, everything was truly all-inclusive, even beyond the usual check-in and check-out times. The staff were incredibly friendly, attentive, and flexible with our travel plans. Their understanding and support made our arrival and departure from Ibiza so much smoother and stress-free. We genuinely appreciated their hospitality and would definitely recommend this place!
Absolutely amazing service! As they mentioned, everything was truly all-inclusive, even beyond the usual check-in and check-out times. The staff were incredibly friendly, attentive, and flexible with our travel plans. Their understanding and support made our arrival and departure from Ibiza so much smoother and stress-free. We genuinely appreciated their hospitality and would definitely recommend this place!
8
Russell
Sep 1, 2026
·
Stayed 4 nights
Great location and atmosphere. The property was clean. Some staff were fantastic whilst others were poor. Bookings for a la carte restaurants can be improved.
Great location and atmosphere. The property was clean. Some staff were fantastic whilst others were poor. Bookings for a la carte restaurants can be improved.
10
Richard
Aug 16, 2026
·
Stayed 2 nights
We enjoyed our stay there. The buffet meals were very good.
We enjoyed our stay there. The buffet meals were very good.
FAQs about Grand Palladium White Island Resort & Spa - All Inclusive
Is parking available at the property?
Self parking is available on-site for a fee of EUR 15 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may include accessible bathrooms.
Where is the property located in relation to key landmarks?
The property is located in Sant Josep de sa Talaia, just a 1-minute drive from Bossa Beach and 8 minutes from the Port of Ibiza. It is 3.2 miles from Marina Botafoch and 3.4 miles from Dalt Vila.
Does the property have a swimming pool?
Yes, there are 2 outdoor swimming pools available, including a children's pool. Pool access is available from 10:00 AM to 6:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly with the property for specific requests.
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Instant AI responses are based on hotel information
Considering this hotel for your Sant Josep de sa Talaia trip?
When is the quietest time to visit Grand Palladium White Island Resort & Spa - All Inclusive in Sant Josep de sa Talaia?
The hotel is busiest in October, and demand builds through the summer months; December is the quietest month to visit the Grand Palladium White Island Resort & Spa - All Inclusive in Sant Josep de sa Talaia. If you prefer fewer crowds and easier access to local sights, plan for early winter when visitor numbers drop off.
What attractions and traveller types is Grand Palladium White Island Resort & Spa - All Inclusive best suited for?
Set in the Balearic Islands, the Grand Palladium White Island Resort & Spa - All Inclusive in Sant Josep de sa Talaia is a short trip from Bossa Beach, Dalt Vila and Marina Botafoch, making it easy to mix beach time with sightseeing. The resort caters mainly to couples and families and highlights Beach / Coast and Spa / Relaxation themes for a laid-back, upscale stay.
How do room rates at Grand Palladium White Island Resort & Spa - All Inclusive compare with nearby hotels?
Cheaper than 7 of 12 comparable hotels nearby in Sant Josep de sa Talaia, the Grand Palladium White Island Resort & Spa - All Inclusive posts a typical median of $509 a night versus about $553 for its peer set. That places it below the neighbourhood norm while remaining within the local market range.
How does the nightly price at Grand Palladium White Island Resort & Spa - All Inclusive in Sant Josep de sa Talaia compare to recent weeks?
The current price at Grand Palladium White Island Resort & Spa - All Inclusive in Sant Josep de sa Talaia is $1,064 per night for 2 guests, which is high for this hotel: about 155% above its $414 average over the last 60 days. Most nights over that period fell between $227 and $902.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 1110.8086266220093USD
- 2026-11-10: 1103.123063119507USD
- 2026-11-11: 1103.487765939331USD
- 2026-11-12: 1146.4939749038697USD
- 2026-11-13: 1189.3603354187012USD
- 2026-11-14: 1103.1430806427002USD
- 2026-11-15: 1101.1127416549682USD
- 2026-11-16: 1103.487765939331USD
- 2026-11-17: 1106.3843426773071USD
- 2026-11-18: 1189.3603354187012USD
- 2026-11-19: 1106.3843426773071USD
- 2026-11-20: 1104.3189044708251USD
- 2026-11-21: 1106.35740128479USD
- 2026-11-22: 1106.0979961212158USD
- 2026-11-23: 1226.5519337677001USD
- 2026-11-24: NO DATA
- 2026-11-25: 1105.319986289978USD
- 2026-11-26: 1105.7265750915528USD
- 2026-11-27: 1143.5793001312256USD
- 2026-11-28: 1226.5519337677001USD
- 2026-11-29: 1143.5793001312256USD
- 2026-11-30: 1143.5523587387086USD
- 2026-12-01: 1106.1069080322266USD
- 2026-12-02: 1143.5793001312256USD
- 2026-12-03: 1226.5519337677001USD
- 2026-12-04: 1143.5793001312256USD
- 2026-12-05: 1102.8838811386108USD
- 2026-12-06: NO DATA
- 2026-12-07: 1226.5718141845703USD
- 2026-12-08: 1226.5718141845703USD
- 2026-12-09: NO DATA
- 2026-12-10: 1226.5519337677001USD
- 2026-12-11: 1226.5519337677001USD
- 2026-12-12: 1143.5793001312256USD
- 2026-12-13: 1226.5519337677001USD
- 2026-12-14: 1105.319986289978USD
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: 1105.319986289978USD
- 2026-12-25: 1226.5718141845703USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: 1102.8838811386108USD
- 2026-12-30: NO DATA
- 2026-12-31: 1236.6746307189942USD
- 2027-01-01: 1161.7247735870362USD
- 2027-01-02: 1143.5184934768677USD
- 2027-01-03: 1226.5718141845703USD
- 2027-01-04: NO DATA
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 10:00 AM to 6:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number H-PM-2572
- Uncovered self parking fee: EUR 15 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Babysitting / Child Services
Room Service
Tour Desk
Activities
Swimming pool
Tennis Courts
Garden
Beach (Nearby)
Billiards
Golf (miniature)
Playground
Child Pool
Pool Outdoor
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Services
Tour Desk
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Body Treatments
Facial Treatments
Kids Club
Poolside Bar
Packed Lunches
Vending Machines
Family Room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Parking Onsite
Internet
Free Wi-Fi