Name: Homewood Suites by Hilton Dulles-North/Loudoun
Address: 44620 Waxpool Rd, Ashburn, Virginia, United States of America, Ashburn, Virginia, US
Price range: $162–$366 per night
Rating: 7.85

What guests think

At Homewood Suites by Hilton Dulles-North/Loudoun, guests praise the generally good free breakfast, while many describe inconsistent service and check-in support, with staffing gaps and reliance on the connected Embassy Suites front desk.

Cleanliness feedback is mixed: several note very clean rooms, while others report pests, missed housekeeping, or maintenance issues. Suites are spacious with kitchens and living areas, though some feel dated, noise from upstairs or airplanes affects some stays, and parking carries a fee. Facilities like the outdoor pool, gym, and dog area are appreciated, but luggage carts can be scarce and some machines (such as guest laundry) were out of order. Overall, it suits travelers who prioritize space and value and can tolerate occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the outdoor pool, gym, and the connection to the Embassy Suites. Downsides include paid parking, scarce luggage carts, and some equipment not working (e.g., guest laundry or bike pedals).

Related guest reviews

10

Jasmine

Mar 11, 2024

·

Stayed 2 nights

I stayed for a conference at the Embassy Suites and when I arrived I was pleasantly surprised that the Homewood and Embassy Suites were connected! The place was clean, quiet, the gym was in great condition, and the desk clerk gave me two bottles of water for my room Which I was so thankful for. I will stay here again for the conference next year as well.

10

Motahara

Jul 8, 2025

·

Stayed 2 nights

Rooms were clean and hotel was quiet. Love the outdoor pool and breakfast selection was great

10

ching

Apr 5, 2024

·

Stayed 3 nights

clean, offer suite at a reasonal price, but don't like it is not include parking, it suppose not charege parking in this area, it is not downtown.

8

Walter

Jun 22, 2025

·

Stayed 1 night

Decent digs. Good night sleep. Great breakfast. Only thing I wish wasn't so scarce were the luggage carts. Never found one.

10

Stephanie

Aug 28, 2023

·

Stayed 2 nights

Great stay. Wish the peloton bike in the gym had pedals for regular shoes. Would stay again.

8

Geraldine

Nov 16, 2023

·

Stayed 3 nights

Property and room was adequate for what we were in town for. Amenities could use an upgrade. When we checked in we were a bit confused as we had to go to the embassy suites front desk to get help. The two properties were connected which was a surprise and they only had 1 desk rep taking care of both hotels’ check in desks and it was only 8pm. Fortunately we did not need any additional assistance during our stay. My only real complaint would be charging for parking. It didn’t make sense to me for a property so out of the way from things (in my opinion) to charge guests to park their car in their lot—plain old uncovered parking lot. I could see if it was someplace that was close to a sought after attraction, park or museum or something of that nature, but it was Sterling/Ashburn area. Other than that, everything else was fine.

8

Clarissa

Oct 29, 2024

·

Stayed 2 nights

Couldn’t use the washer/dryer at this facility or the Embassy Suites which is attached. Employees state they have no idea why they don’t work but guests can call number on machine. This is poor management from Corporate. Employees also don’t know rules about toll road and HOV restriction on 66. Again poor management by Corporate.

8

Cynthia

Nov 3, 2024

·

Stayed 1 night

Check-in was great. They have a dog exercise area which was great, with ample parking. However, the TV in our room was not working and we could not get anyone to help us. The desk clerk, who said he was the manager, told us they had "more severe issues to take care of" and said this was a low priority for them. Also the "bold" coffee tasted like hot water.

10

Michele

Aug 4, 2023

·

Stayed 2 nights

The outdoor swimming pool was very nice! Breakfast was delicious, too!

10

Alex Michael

Jul 22, 2024

·

Stayed 1 night

Great place has two pools and a hot tub

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Cleanliness

Many reviews praise very clean rooms, but several report pests (roaches/bugs), leftover items, or missed housekeeping. Maintenance issues like clogged toilets and overflows were also noted.

Related guest reviews

4

Jacob

Sep 17, 2025

·

Stayed 2 nights

No customer service was offered. When told Cheetos were left by the the beside table, and that a phone was not working. Both broken phone, and Cheetos stayed for the entire visit. Toilet ran all night, no one at either desk for more than 2 hours. Was forced to turn off toilet at the inlet value.

10

Peggy

Oct 2, 2025

·

Stayed 1 night

Room immaculate and staff efficient and friendly

8

Arrikka

Oct 21, 2025

·

Stayed 2 nights

Clean room

10

Louis

Sep 7, 2025

·

Stayed 1 night

Place was clean and comfortable.

10

Kimberly

May 25, 2024

·

Stayed 3 nights

We have stayed here 4 times over the last 4 years, as our daughter attended a college in the area and we visited her. The breakfast is wonderful, fresh, hot, healthy. The rooms are clean and fresh, the staff are always friendly and helpful. We've brought our dog 3 times, and there are nice great areas for walking with scooping bags provided. Highly recommend.

10

Brian

Apr 9, 2024

·

Stayed 3 nights

Beautiful experience & top notch service and cleanliness.

2

Frederick

Aug 11, 2024

·

Stayed 2 nights

Biggest problem? Roaches in the room. A LOT of them. I've never seen anything like that at a Homewood Suites before. The halls were dirty and smelled awful. The rooms look like they hadn't been cleaned. And it was next to impossible to get help from staff.

6

DaDresha

Mar 30, 2025

·

Stayed 2 nights

Anytime we travel we always look for bedbugs because we know how common it is to get them and very glad that we do as we found one (dead) in the pull out sofa bed. Explained to front desk and they quickly gave us a new room. The new room was bug free (I hope anyway) but it was not the cleanest. It had built up dirt and oil on the surfaces. There were no extra bedding for the pull out couch so we called down for it but it was never brought up so had to physically walk down to it. The TV just randomly stopped playing the ONE Channel we were trying to watch. It wasnt all bad as the breakfast was good and parking was not an issue at all. Also, the staff was very friendly.

6

Karla

Jan 31, 2025

·

Stayed 2 nights

The Bed sheets were not clean. We had to ask the hotel to change them the following day. I saw bugs in one of the pillows. there was a drip of water on the shower too.

4

Terrie

Jul 27, 2024

·

Stayed 6 nights

I have stayed at this property before and don’t remember it like this or wouldn’t have booked it again, and certainly won’t stay there again. Super musty smell throughout property. People leave their trash in hallways. Actual ROACH on my ‘kitchen’ counter. Stayed 6 nights, had to go to front desk 3 of them to replace the coffee I had drank. Too expensive for this type of place. Very disappointed!

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with kitchens and living areas, though some feel dated. Wi‑Fi can be unreliable, and noise from upstairs neighbors or airplanes affects some stays.

Related guest reviews

4

Veliko

Sep 8, 2025

·

Stayed 1 night

You can hear anyone in the room upstairs. Walking, talking ... any physical motion. Also, the noise from the airplanes is significant. I had to check out 4 hours after check in.

6

Patrick E

May 11, 2024

·

Stayed 1 night

Decent property with clean facilities. I couldn't access the Wi-Fi and the breakfast was limited.

6

Nasser

Aug 12, 2025

·

Stayed 2 nights

An hour to check in. Initially told the credit card is not going through (already pre paid on Expedia). Showed them reservation receipt in the Expedia app. Then, I was told that their system down. Totally unacceptable for a Hilton brand hotel to not have a contingency plan to check in customers. Airplane noise is VERY bad.

4

Todd

Jan 10, 2025

·

Stayed 2 nights

Dated, dirty, useless internet speeds. Beds very uncomfortable.

10

Dorothy

Mar 24, 2025

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Stayed 1 night

Really nice room setup, living room w sofa, chairs and coffee table, dining table by kitchenette, nice bathroom w closet, comfy bed.

10

James

Aug 10, 2025

·

Stayed 2 nights

Place was huge. Got a king with pullout coach. Clean. Good restaurants in walking distance. Very convenient

10

Michael

Aug 15, 2025

·

Stayed 2 nights

We were in town for a wedding. Our room was very spacious, had a nice kitchen, comfortable beds, and was clean. Our room was very quiet in spite being near the airport. We didn't hear any noise from planes overhead while inside. The breakfast was good with plenty of options. I would highly recommend this hotel.

10

Chauncey

Nov 24, 2025

·

Stayed 3 nights

Room was large

6

Charles

Jan 9, 2023

·

Stayed 2 nights

It was rediculous that I had to pay for parking when it was on site parking and I already paid to stay there. Pillows were the worse pillows I have had at a hotel. Hotel was very noisy.

6

Jeremy

Jan 13, 2025

·

Stayed 1 night

Beds need to be updated, bathroom also the bath tub is old.

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Service

Service is mixed: several guests found staff friendly and helpful, but recurring reports cite long or unstaffed check-in, phones going unanswered, and slow follow-up on requests. Some guests had to seek help at the connected Embassy Suites.

Related guest reviews

4

Amber

Mar 4, 2025

·

Stayed 1 night

This is a two hotel property and they are attached by a hallway. When I arrived, no one was at the desk for the side I was staying so I had to walk to the other side, the person there was on her personal cell phone, she started to check me in and then we had to walk back so she could make me a key. As a handicap person this was very difficult for me. The toilet stopped working in the middle of the night, the shower was crap, one of my keys stopped working and when I walked to get it fixed the employee was on his personal phone. The food at breakfast was mislabeled and when I checked out a different employee was on her personal phone (so three different people on personal phones). Also charging $12 per car to park in an open lot is juts ridiculous. I will not be back. I emailed the property about this at check out and of course no response.

2

Chris

Jun 3, 2025

·

Stayed 1 night

No desk agent - had to walk over to embassy suites - told them I accidentally made the reservation for a week out and I needed to cancel the one a week out and book a new one for that night, still no cancellation of the accidental booking and no response from the hotel - when you call the front desk it just rings and rings and rings no matter if you call the embassy suites or the Homewood suites - I will say the women who checked me in was incredibly nice and kind but I am very disappointed my reservation cancellation wasn’t handled

10

Steve

Oct 7, 2025

·

Stayed 2 nights

The breakfast was great both mornings. We even saw some white tail deer at the end of the parking lot. The staff was very polite and accommodating.

10

Peggy

Oct 2, 2025

·

Stayed 1 night

Room immaculate and staff efficient and friendly

2

Lauren

Nov 9, 2025

·

Stayed 2 nights

Service is lacking. Took forever to check in. The toilet clogged while we were staying here and it took over 2 hours to get a plunger. Pet fee is listed at $50 per night on here and the hotel insists it’s $75. Even showed them that it’s listed as $50 on here. When we were trying to check in there was not a front desk attendant for 15-30 mins. Once we finally got a room the door would not work. The front desk attendant made it seem like our fault and said she didn’t know if they had another room for us… during this whole situation and stay the customer service was lacking. The door problem was out of her control but from a customer service perspective it was handled extremely poorly. I have stayed at lots of Homewood Suites and this was not a standard experience.

10

Laurel

Sep 9, 2023

·

Stayed 1 night

Would stay here again. It was good price. Nice location, etc. A Hilton property, always a plus. Nice complimentary breakfast and available early @ 6:30 am. Great for travelers. Only complaint is not staffing at the front and more the phone is not answered at all. Three times, at different times and not answered and no way to leave a message requesting a call back.

4

Joshua

Apr 2, 2025

·

Stayed 1 night

Upon entering hotel, no one was at the front desk and we had to wait. Once in the room we discovered there were no towels in the bathroom which required another lengthy trip to the front desk. Once again no one was at the front desk. A sign directed us to walk down to the connecting hotel for assistance.

6

Lawrence

Mar 24, 2024

·

Stayed 1 night

Good location. Beautiful large rooms. Bed a little hard. But here’s the frustration: we got to our room after dinner around 7:30 PM and our key didn’t work any longer. Went down to the front desk and help and there was NOBODY there. We looked everywhere for some help. Finally found a housekeeping person who told us we had to go next-door to the Embassy suites to get help. It was pouring down rain. What a disaster. Are you telling me that you can’t afford to have a staff person at the desk During evening hours? It’s not like it was 3 AM. Then the people next-door to our room were really loud running around outside in the hallway. One guy was swearing and laughing and appeared drunk. Again, we called the front desk and nobody ever picked up the phone. Wonderful property with horrible staff service.

10

Donald

Apr 19, 2024

·

Stayed 1 night

Alex, the front desk representative, was amazing! He was managing check-ins at 1030pm for both the Homewood Suites and the attached Embassy Suites hotel. Training new staff over at the Embassy Suites checking in a large group (3 Charter Busses) and taking the time to walk next door and professionally, efficiently and courteously check my family and I in to to the Homewood Suites. This young man is a true ASSET to the Hilton Group!!!!

10

Laura

Nov 8, 2023

·

Stayed 1 night

The staff was very helpful in allowing me to check in early and invite me to join for complimentary breakfast in the morning….

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Location

Convenient for Dulles and close to multiple restaurants and shops. Some guests experienced airplane noise.

Related guest reviews

4

Veliko

Sep 8, 2025

·

Stayed 1 night

You can hear anyone in the room upstairs. Walking, talking ... any physical motion. Also, the noise from the airplanes is significant. I had to check out 4 hours after check in.

10

Daniel

Mar 30, 2024

·

Stayed 1 night

Great deal in my opinion. Room and hotel was clean. Friendly staff. Easy parking and a few restaurants right behind hotel. Safe area but not really walkable. We just needed to stay for 1 night and this worked out well.

10

Bryan

Mar 9, 2023

·

Stayed 5 nights

Convenient location and ease of check in/out

6

Nasser

Aug 12, 2025

·

Stayed 2 nights

An hour to check in. Initially told the credit card is not going through (already pre paid on Expedia). Showed them reservation receipt in the Expedia app. Then, I was told that their system down. Totally unacceptable for a Hilton brand hotel to not have a contingency plan to check in customers. Airplane noise is VERY bad.

6

mohammed

Apr 21, 2024

·

Stayed 1 night

Location

10

Katie

Sep 27, 2025

·

Stayed 1 night

Nice and quiet. Good good strip mall close by

10

James

Aug 10, 2025

·

Stayed 2 nights

Place was huge. Got a king with pullout coach. Clean. Good restaurants in walking distance. Very convenient

10

Michael

Aug 15, 2025

·

Stayed 2 nights

We were in town for a wedding. Our room was very spacious, had a nice kitchen, comfortable beds, and was clean. Our room was very quiet in spite being near the airport. We didn't hear any noise from planes overhead while inside. The breakfast was good with plenty of options. I would highly recommend this hotel.

8

Brad

Apr 19, 2024

·

Stayed 1 night

This was an adequate hotel. A little further from the airport than other options; with a car, that isnt a problem. Hotel is in good shape, cookie cutter design and decoration. I would stay here again but it was just a hotel. Tip jar at breakfast was somewhat annoying.

8

Sang

Jul 2, 2023

·

Stayed 1 night

It was nice staying here for my family of 6. Place was clean, lobby, interior etc seemed nice. Also breakfast was pretty good - fresh fruits(melons), freshly made omeletts, etc. Real plates and utensils. Beds were ok, I could feel every movement of the other person sleeping next to me, but it seemed to be in good condition - no sagging, etc. Being next to the airport, I could hear some flights, but not loud enough to bother me. TVs were little older, but the room itself was pretty nice. they charge $10 parking so be aware

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AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently described as good with hot options, though a few guests found it repetitive or limited. Made-to-order omelets were highlighted when available via the connected Embassy Suites.

Related guest reviews

8

Trever

Nov 23, 2025

·

Stayed 2 nights

Breakfast was good.

10

Motahara

Jul 8, 2025

·

Stayed 2 nights

Rooms were clean and hotel was quiet. Love the outdoor pool and breakfast selection was great

8

Walter

Jun 22, 2025

·

Stayed 1 night

Decent digs. Good night sleep. Great breakfast. Only thing I wish wasn't so scarce were the luggage carts. Never found one.

10

Steve

Oct 7, 2025

·

Stayed 2 nights

The breakfast was great both mornings. We even saw some white tail deer at the end of the parking lot. The staff was very polite and accommodating.

8

Reece

Oct 21, 2024

·

Stayed 3 nights

It’s 3rd time my husband and I stied in this hotel. We like the location because it’s really close to our son’s apartment. Their breakfast has been the same menu and not a lot of choices but the staff who has been working there is excellent lady.

10

Scarlett

Apr 23, 2023

·

Stayed 2 nights

Love the made to order omelets and the pool was nice. Grilling out area would be great too if it had not rained. Perfect set up for Homewood as connected to Embassy Suites.

10

Jason

Apr 18, 2024

·

Stayed 3 nights

Lots of food options within a short walking distance. Free breakfast was repetitive and basic.

8

Alberto

Jun 19, 2025

·

Stayed 3 nights

The hotel was pretty decent , continental breakfast is pretty good .. but it was the same food every day .. overall me and my family we satisfy

10

Michael

Aug 15, 2025

·

Stayed 2 nights

We were in town for a wedding. Our room was very spacious, had a nice kitchen, comfortable beds, and was clean. Our room was very quiet in spite being near the airport. We didn't hear any noise from planes overhead while inside. The breakfast was good with plenty of options. I would highly recommend this hotel.

10

Joe

Oct 26, 2025

·

Stayed 1 night

Good breakfast selections. Comfortable beds. Very nice rooms. Overall a great place to stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$133
February	$121
March	$168
April	$191
May	$190
June	$222
July	$192
August	$155
September	$143
October	$163
November	$148
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $254	18 $181	19 $252
20 $180	21 $234	22 $276	23 $333	24 $177	25 $258	26 $189
27 $167	28 $317	29 $366	30 $231

Su	Mo	Tu	We	Th	Fr	Sa
				1 $169	2 $162	3 $164
4 $162	5 $209	6 $230	7 $262	8 $178	9 $186	10 $257
11 $163	12 $207	13 $230	14 $215	15 $171	16 $290	17 $242
18 $162	19 $215	20	21	22 $210	23	24 $324
25 $167	26	27 $283	28	29 $171	30 $167	31 $167

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility)

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 Bedroom

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Studio Suite, 1 King Bed

Suite, 2 Bedrooms

Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Dulles-North/Loudoun

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Prices for upcoming dates