Helan Family & SPA

From

US$83

/ night

Select dates to see prices and availability

From

US$83

/ night

About this property

Pamper yourself with onsite massages or enjoy recreation amenities such as a sauna. This Edwardian hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. Getting to nearby attractions i...

Amenities

Business amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zakopane? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.

Rooms

Make yourself at home in one of the 41 guestrooms featuring refrigerators. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Location

With a stay at Helan Family & SPA in Zakopane, you'll be near ski lifts, within a 10-minute drive of Krupowki Street and Pardalowka Ski Lift. This family-friendly hotel is 1.2 mi (2 km) from Koziniec Ski Lifts and 1.3 mi (2.1 km) from Nosal Ski Center.

What's nearby

Pardalowka Ski Lift(0.5 Miles)
Koziniec Ski Lifts(0.8 Miles)
Nosal Ski Center(1.3 Miles)
Zakopane Aqua Park(1.5 Miles)
Tatrzański Park Narodowy(1.5 Miles)
Krupowki Street(1.7 Miles)
Teatr Witkacego(1.8 Miles)
Kolej linowa Kasprowy Wierch(1.8 Miles)
Wielka Krokiew(1.8 Miles)
Wooden Tserkvas of the Carpathian Region in Poland and Ukraine(1.8 Miles)
Snowlandia Snow Maze(1.9 Miles)
Jaszczurowka Chapel(1.9 Miles)
Zakopane Art Gallery(1.9 Miles)
Gugu Park Linowy(2 Miles)
Nosal(2 Miles)
Poprad (TAT-Poprad - Tatry)(41.9 Miles)
John Paul II - Balice Airport (KRK)(69.6 Miles)

Location

Stara Pardałówka 6, Zakopane, Poland

Pardalowka Ski Lift (0.5 Miles)

Koziniec Ski Lifts (0.8 Miles)

Nosal Ski Center (1.3 Miles)

Zakopane Aqua Park (1.5 Miles)

Tatrzański Park Narodowy (1.5 Miles)

Krupowki Street (1.7 Miles)

Room options

Comfort Suite

1 Double Bed

and

2 Single Beds

Sleeps 4

269 ft²

Balcony

Heating

Wi-Fi (Free)

Refrigerator

Classic Single Room

1 Single Bed

108 ft²

Balcony

Heating

Wi-Fi (Free)

Refrigerator

Premium Double Room

1 Double Bed

Sleeps 2

215 ft²

Balcony

Heating

Wi-Fi (Free)

Refrigerator

Classic Double Or Twin Room

1 Double Bed

Sleeps 2

151 ft²

Balcony

Heating

Wi-Fi (Free)

Refrigerator

Classic Triple Room

1 Double Bed

and

1 Single Bed

Sleeps 3

172 ft²

Balcony

Heating

Wi-Fi (Free)

Refrigerator

Comfort Double Room Single Use

1 Single Bed

129 ft²

Balcony

Heating

Wi-Fi (Free)

Refrigerator

Guest reviews of Helan Family & SPA

8.6

Fabulous

Based on 1,306 verified reviews

Facilities

8.1

Cleanliness

8.8

Rooms

8.8

Service

8.8

Location

8.7

Dining

7.9

Who stays here?

Business

Couple

50%

Family

27%

Group

Solo

OFER

3 Jan 2024

Stayed 2 nights

The room was stincky as if no one has cleaned it for ages. We complained and a cleaning lady came. But it didn't help. It took one full day for the smell to disappear. Moreover, the furnitures were dirty and broken. How can a hotel offer such a room? And how come they didn't immediately send us for another hotel if they couldn't offer another room? Very very disappointing and very surprised that this hotel is rated very highly.

Imre

1 Jan 2025

Stayed 4 nights

Mindenkinek ajánlom! Nagyon szép tiszta, rendkívüli a reggeli, minden hibátlan! Nem nagy a wellneszrész de tökéletes!

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Helan Family & SPA

Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 8 AM to 10 AM.

Does the hotel allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of PLN 400 per vehicle (one way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel provides limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, and guests are encouraged to contact the property for detailed information.

Where is the hotel located in relation to key attractions?

The hotel is located near ski lifts, within a 10-minute drive of Krupowki Street and Pardalowka Ski Lift. It is approximately 1.2 km from Koziniec Ski Lifts and 1.3 km from Nosal Ski Center.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool and an indoor pool. The operational hours may vary, and seasonal availability is applicable.

What are the policies for guests staying with children?

Children 3 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding. The hotel is family-friendly and offers amenities suitable for children.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for infants at a fee of PLN 20 per stay. Advance request for cribs is recommended to ensure availability.

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Prices for upcoming dates

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $244	17
18 $63	19 $73	20 $74	21 $73	22 $73	23	24
25 $75	26 $74	27 $83	28 $85	29 $163	30	31

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.

Airport shuttle fee: PLN 400 per vehicle (one way)
Self parking fee: PLN 20 per day
Crib (infant bed) fee: PLN 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $83	2 $74	3	4 $73	5 $74	6	7
8	9	10	11	12	13	14
15 $74	16 $83	17 $83	18 $83	19 $83	20	21
22 $75	23 $83	24 $83	25 $105	26 $83	27	28
29 $100	30 $101