What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Shinjuku, Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Shinjuku Gyoen National Garden. It is approximately 2.9 miles from Shibuya Crossing and 3.7 miles from Tokyo Dome. Nearby attractions include the Samurai Museum (0.5 km), Isetan Department Store Shinjuku (0.6 km), and Shinjuku Gyoen National Garden (1.3 km).

What are the hotel's policies for guests staying with children?

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Bespoke Hotel Shinjuku - Tokyo Accommodation

Average nightly price at Bespoke Hotel Shinjuku by month, last 12 months (USD)
Month	Average price
January	US$137
February	US$165
March	US$205
April	US$235
May	US$206
June	US$149
July	US$157
August	US$145
September	US$172
October	US$223
November	US$220
December	US$184

What guests think

Across many reviews of Bespoke Hotel Shinjuku, guests highlight friendly staff and thoughtful perks like a simple breakfast, all-day donuts and coffee, and an evening happy hour, while repeatedly noting compact rooms with limited storage.

The location is walkable to several subway stops and dining, slightly removed from the busiest streets, though some found the 10-15 minute trek to JR Shinjuku tiring with luggage. Most find the interiors clean, but recurring comments mention musty or mildew smells and stained carpets in some rooms and corridors. Expect small, functional rooms; some lack natural light or face walls, mattresses are firm, Wi-Fi can be slow, and a few guests experienced street noise. Overall, it suits travelers who value freebies and convenience over space and full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A relaxed lobby/lounge and handy self-service laundry stand out, and many enjoyed the evening ‘free flow’ drinks. No gym or pool is available.

Related guest reviews

10

Tat jin

29 Oct 2025

·

Stayed 7 nights

Near to convenient stores, subway station, restaurants. Room clean. Size still acceptable. Staff friendly. Free flow of drinks from 5pm is a very nice gesture. Lobby good vibes. Overall very welcoming and comfortable. Breakfast light and convenient to begin the day with.

8

Carol

31 Dec 2024

·

Stayed 5 nights

Overall very solid. Good location, nice common areas. While doesnt have the amenities of higher star hotels, they maximize what they have (free breakfast, coffee machine, wine hour, good laundry room). Street can be a bit noisy (sirens).

10

Kaitlin

12 Mar 2025

·

Stayed 1 night

It was a nice surprise to find out on check in that there was free continental breakfast, donuts and coffee all day and free flow in the evening. Nice vibes in the lobby with a classy lounge area. Love this spot!

10

Kristi

16 Jun 2024

·

Stayed 3 nights

Great property, very convenient to have washer/dryer on the premises. Really nice that they had a mini breakfast and afternoon drink/snacks. Would stay again.

10

David

19 Dec 2025

·

Stayed 7 nights

Awesome hotel. We will definately be back. Clean room + excellent housekeeping. Light breakfast and all day mini doughnuts. Free evening drinks an unexpected bonus.

10

Roman

6 May 2025

·

Stayed 4 nights

Very nice hotel, close to Shinjuku - about 10 min walk. Close to a few metro stations. Clean room, nice facilities, included breakfast (cereals, pastry, tea/coffee/juice). Free flow drinks in the lobby from 5 to 9 pm was a nice bonus. The staff at the hotel was great.

10

Dina

7 Sept 2025

·

Stayed 4 nights

Everything about this hotel is super great. They have a nice happy hour time in between 5 to 9 PM daily. Front desk is helpful and nice. Laundry room was good and the password function is a big plus. Also, close by subway and not too far walk from JR as well. And is very close by lots of massage place so you can get a nice massage after a long day of shopping.

10

Frida

19 Oct 2025

·

Stayed 1 night

An easy and clean hotel. Super friendly and helpful staff. My kids loved the doughnuts and pastries for breakfast and I loved the happy hour with free sake in the afternoon!

10

Linh

29 May 2025

·

Stayed 5 nights

Positives: Excellent location, within 15min walk to the heart of Shinjuku but without being right in the chaos. Hotel has excellent amenities including lots of lounges/sitting areas in the lobby, laundry room, free water, and free snacks during the afternoon. The staff are fairly hands off but helpful when you need something. There is daily room servicing OR they give you clean towels if you opt not to have your room serviced. Overall an excellent option. There is no gym or pool.

10

Agnes

3 Mar 2025

·

Stayed 3 nights

Reasonable price, bathroom and room a bit small; but maybe not for Japanese standard. Water shower has great pressure. Location is in the quite area of busy Shinjuku. Easy to get around. Free pastries and drink with communal table is a great plus. Good ammenities available at the front desk.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and solid housekeeping, but recurring reports mention musty or mildew odors and stained or grubby carpets in some rooms and corridors.

Related guest reviews

6

Natalie

23 Aug 2025

·

Stayed 5 nights

Rooms are much smaller than indicated Also we had no window ! Just curtain that covered a wall The carpets were super dirty as was the furniture Location was good They give complimentary alcohol 5-9pm

4

Johnson

30 Dec 2024

·

Stayed 5 nights

Small rooms, old hotel. A little dirty.

6

David Asante

14 Nov 2025

·

Stayed 3 nights

Room had a mildew smell too it but other than that the room was okay

4

Victoria

8 Feb 2024

·

Stayed 3 nights

We arrived back in Tokyo after a jaunt around Japan for our last leg. We were met with a free sake bar and treats with a lively lobby environment, but only to find that it was masking the poor conditions of the rooms. The carpets were full of stains and the walls unkept for an uncomfortable feel of the room. We ended up checking out within 30 min and found a better deal with nicer rooms 2 blocks away.

6

Carrie

28 Sept 2025

·

Stayed 2 nights

Great location. Nice lounge area. Has a great free breakfast and coffee and also a free happy hour with drinks each evening. Rooms are not nice. The entire hotel smells of mildew and mold. Our room was the worst. When you opened the door, the smell would hit you like a ton of bricks. You could still smell it hours later even after your nose got used to it. Spend the money somewhere else, would not recommend. Wish I could take a picture of a smell to share.

8

Lauren

16 Nov 2025

·

Stayed 4 nights

We had stayed in Kyoto before this and the hotel was spotless, whilst this was a lovely looking hotel but it was noticeably grubby. Floors in the reception and bedroom carpets were stained and even carpet in the lifts felt grubby. However the rest of the room was clean we found the room to be noisy from the road below, even though we were 6 floors up. Reception were very helpful and offered another room but we didn't take it as it was smaller and settled for better ear plugs instead. Location wise we found ourselves walking constantly to the station which was around a 12-15 min walk but if I did it again I'd stay closer as after a long day that extra walk is annoying.

4

Ariana

25 Jan 2024

·

Stayed 1 night

Photos look beautiful but the reality is that only the lobby is like the photos, super dirty everywhere, the rooms extremely small and smell like mold, carpet is disgusting, walls are dirty. Price is good but is not worth it, rather pay a little more and be in a cleaner environment.

6

Stuart

17 Dec 2025

·

Stayed 3 nights

Room was clean but smelled terribly. Constant smell of a used bathroom.

6

Emily Hoi Yan

4 Jan 2025

·

Stayed 5 nights

We found the room a bit too dark, especially the window it facing another building. The elevators definitely need some cleaning, they are smelly and dirty.

4

Sara

4 Apr 2025

·

Stayed 3 nights

Surprisingly dirty

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact with minimal storage; some lack natural light or face a wall, and mattresses lean firm. A few guests noted street noise and occasionally slow Wi-Fi.

Related guest reviews

8

Jennifer

13 Jun 2025

·

Stayed 4 nights

Rooms are very small but standard for Tokyo. However very clean and about 10 min walk to center of shinjuku.

10

Larry

26 Oct 2025

·

Stayed 3 nights

Clean, nicely decorated hotel! Very quiet. Mattress is on the firmer side. Great location with friendly staff. Would stay again!

6

Peter

5 Feb 2024

·

Stayed 1 night

Very small room with a wall one meter from the window.

8

Lara

8 Apr 2025

·

Stayed 3 nights

The location is wonderful. The rooms are SMALL. I was expecting to be able to comfortably walk between the bed and the wall. We could barely squeeze by. The breakfast was bare. The staff is not particularly friendly or helpful. We were hoping for minimal guodance from the front desk, but that was not the case.

6

Ahmed Amine

14 Jun 2025

·

Stayed 6 nights

Room quite small

10

Tracy

10 Apr 2025

·

Stayed 3 nights

Great location. Not too loud area in city. Shinjuku cross about a ten min walk. All staff was very helpful , friendly, and spoke English/ understood it well. Very accommodating to every ask we had. The standard queen room space was definitely too small. I had read this before booking ; just confirming it is very small. Bathroom as well. Somehow it is raised off the floor-almost like a porta potty- very small- but doable for people who travel light and are barely in the room when traveling.

8

Sally

17 Oct 2025

·

Stayed 6 nights

Overall the hotel was well located. The free bar from 5 to 9 in the pm was a bonus plus a continental breakfast was included. The room however was small, nowhere to put clothes and no window. The bed was also small.

10

Tien

21 Oct 2025

·

Stayed 5 nights

Property and things in the area are good. Just kinda far from major subway lines. Overall, I would come back. Oh! WiFi is kinda slow.

8

Alisa

28 Oct 2025

·

Stayed 6 nights

Die Lage des Hotels ist hervorragend. Modern, cool und sauber. Die Lounge-Atmosphäre hat uns gut gefallen. Die Zimmer sind wie immer in Tokio sehr klein, aber es war für drei Personen völlig okay. Leider hatten wir vor unserem Fenster direkt das nächste Gebäude, ein Bürokomplex- man hätte sich gegenseitig Kaffee durch die Fenster reichen können… Die Fenster sind nicht dicht und der Straßenverkehr ist selbst bei geschlossenem Fenster extrem laut- auch noch im 7.Stock. Wir würden dieses Hotel nicht nochmal buchen, trotz der coolen Atmosphäre und der prima Lage.

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8

Suzy

14 Jun 2025

·

Stayed 5 nights

Great little bespoke accom near transport. Open bar every night is a plus! Beds are very hard.

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AI-generated summary based on recent guest reviews

Service

Staff are generally friendly, helpful, and efficient at Bespoke Hotel Shinjuku. Some guests, however, experienced inconsistent warmth or limited problem-solving.

Related guest reviews

8

Maja Voola

15 Jul 2025

·

Stayed 2 nights

This was our first stop in Japan and it didn’t start too well. We booked a room for 4 people (which said that it could fit 5). The room was small, which was OK, but it could maximum fit 3 people. There was no way that they could squeeze an extra bed on there. When we did the booking we put in the ages of our kids (10yo + 15yo) and the staff said that we should have known from the size of the room, that it could fit 5 people if 2 was (very) small kids and would be able to sleep in the same single bed as the parents. We have travelled for years without having this issue and the staff did not try and solve it at all. They were very nice and understanding, but it seemed like they needed a manager present. I had to book an additional room, since no matter what we did, we would be able to stay in the room all of us. It has not been an issue in the hotels we stayed in after this.

10

Larissa

14 Dec 2025

·

Stayed 2 nights

The staff was absolutely amazing and we were pleasantly surprised with all the great amenities. We loved the room as well. Will definitely stay here again.

10

Tracey

17 Jun 2025

·

Stayed 5 nights

Wonderful services offered with complimentary breakfast & evening wines which was a pleasant surprise. The staff were all amazing and even offered fresh towels, water bottles, and slippers on a daily basis. I highly recommend Bespoke!

6

Kelly

21 Mar 2024

·

Stayed 4 nights

We stayed at four hotels in 2 weeks, this was our least favourite. Hotel staff were not friendly, didn’t greet you or acknowledge us when entering. We were disappointed that they turned off the feature on the tv that would access Netflix, Prime etc and offered their VOD movies for $10 each. This is a basic service that most hotels should offer. Not that we were in the room much, but being able to stream helps winding down at the end of the day (especially with kids). Breakfast was all sweets, nice to have something - but consider it more of a snack. Overall this is a basic hotel but for the price would’ve expected more.

4

Steven

3 Jun 2025

·

Stayed 1 night

Noisy and staff not very friendly

10

Matthew

20 Aug 2025

·

Stayed 3 nights

Our 2nd time at this hotel, the staff are exceptional and make sure you are happy and looked after during your stay. Great people and hotel.

10

Isabel

3 Jul 2025

·

Stayed 2 nights

Great staff. Great location. Away from the crowds but a short walking distance to the fun. A great supermarket is located next door and good restaurants nearby.

10

Man Hin

14 Jan 2025

·

Stayed 4 nights

Nice ambience and nice service provided by staff. Staff are friendly and can speak decent english.

6

Hiu Lam

14 Dec 2025

·

Stayed 3 nights

Female staff not so welcoming, felt the different treatments between Asian travellers and other foreign travellers, more friendly, helpful and welcoming towards US/EU travellers We did receive good service and treatments from male staff, they helped us with resto inquiry and bookings and were all very willing to help.

2

Thomas

27 Apr 2025

·

Stayed 4 nights

Not great The hotel is in much worse condition than photos on hotels.com indicate. Hotel was tired, service was poor, not because the staff were bad but because there were hardly any staff on shift at any time Buffet breakfast was messy and not nice Hotel is very noisy but from internal noise and from the outside world.

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AI-generated summary based on recent guest reviews

Location

Walkable to multiple subway stations, restaurants, and nightlife while sitting just outside the busiest streets. Several guests found the 10-15 minute walk to JR Shinjuku inconvenient with luggage.

Related guest reviews

10

Kimberly

24 Sept 2025

·

Stayed 6 nights

Beautiful hotel. Not too far, but also not too close to the madness of Kabukicho. Located near some very convenient train lines. A true no-brainer! Thank you Bespoke!

8

Lauren

16 Nov 2025

·

Stayed 4 nights

We had stayed in Kyoto before this and the hotel was spotless, whilst this was a lovely looking hotel but it was noticeably grubby. Floors in the reception and bedroom carpets were stained and even carpet in the lifts felt grubby. However the rest of the room was clean we found the room to be noisy from the road below, even though we were 6 floors up. Reception were very helpful and offered another room but we didn't take it as it was smaller and settled for better ear plugs instead. Location wise we found ourselves walking constantly to the station which was around a 12-15 min walk but if I did it again I'd stay closer as after a long day that extra walk is annoying.

10

Alexa Gisselle

23 Nov 2025

·

Stayed 5 nights

Great hotel!! Perfectly centered to everything and close to the train station 👍

8

Nicholas

21 Nov 2025

·

Stayed 5 nights

Close enough to all the action in Shinjuku but just outside the action to still be quiet

10

Tien

21 Oct 2025

·

Stayed 5 nights

Property and things in the area are good. Just kinda far from major subway lines. Overall, I would come back. Oh! WiFi is kinda slow.

10

Ren

13 Aug 2025

·

Stayed 6 nights

Great location. Very convenient to everything and everywhere.

10

Krista

8 Feb 2025

·

Stayed 2 nights

Rooms were small but clean with all the amenities. Great location in Shinjuku (about a 8-10 min walk to Shinjuku station) but close to all the amazing madness. Continental breakfast included and free drinks (alcoholic and non) from 5-9pm. Would definitely recommend for people to stay here!

10

Suraj

12 Mar 2025

·

Stayed 6 nights

Great location ..great property ..very close to subway stations and shinjuku shopping areas.

8

Alisa

28 Oct 2025

·

Stayed 6 nights

Die Lage des Hotels ist hervorragend. Modern, cool und sauber. Die Lounge-Atmosphäre hat uns gut gefallen. Die Zimmer sind wie immer in Tokio sehr klein, aber es war für drei Personen völlig okay. Leider hatten wir vor unserem Fenster direkt das nächste Gebäude, ein Bürokomplex- man hätte sich gegenseitig Kaffee durch die Fenster reichen können… Die Fenster sind nicht dicht und der Straßenverkehr ist selbst bei geschlossenem Fenster extrem laut- auch noch im 7.Stock. Wir würden dieses Hotel nicht nochmal buchen, trotz der coolen Atmosphäre und der prima Lage.

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10

Dina

7 Sept 2025

·

Stayed 4 nights

Everything about this hotel is super great. They have a nice happy hour time in between 5 to 9 PM daily. Front desk is helpful and nice. Laundry room was good and the password function is a big plus. Also, close by subway and not too far walk from JR as well. And is very close by lots of massage place so you can get a nice massage after a long day of shopping.

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AI-generated summary based on recent guest reviews

Dining

Complimentary light breakfast (pastries/cereal), all-day donuts/coffee, and an evening happy hour with alcoholic drinks are widely appreciated. Some found the breakfast basic or overly sweet.

Related guest reviews

10

Tat jin

29 Oct 2025

·

Stayed 7 nights

Near to convenient stores, subway station, restaurants. Room clean. Size still acceptable. Staff friendly. Free flow of drinks from 5pm is a very nice gesture. Lobby good vibes. Overall very welcoming and comfortable. Breakfast light and convenient to begin the day with.

6

Agnieszka

17 Dec 2025

·

Stayed 1 night

Was OK for 3 stars , don’t order breakfast with the room

8

Cora

9 Jul 2025

·

Stayed 3 nights

Great location, free Continental breakfast. awesome happy bat spread, with free wine and whiskey, donuts, individually wrapped smoked sausage and cheese - encouraged guests to mingle and there’s a sense of community on the premises.

10

Robyn E

20 Jul 2025

·

Stayed 8 nights

This hotel was perfect - location, friendliness of staff, cleanliness, comfort…Also great perks with free pastry and coffee breakfast, free happy hour, free waters and umbrellas to borrow. Laundry was accessible and cheap. There were tons of restaurants in short walking distance and the subways/bus is within 5 minutes or less. I would highly recommend staying here.

10

David

19 Dec 2025

·

Stayed 7 nights

Awesome hotel. We will definately be back. Clean room + excellent housekeeping. Light breakfast and all day mini doughnuts. Free evening drinks an unexpected bonus.

8

Krunislav

28 May 2025

·

Stayed 5 nights

Das Hotel ist komfortabel und sauber. Die Zimmer sind etwas kleiner, aber ausreichend groß. Die Lage ist super und praktisch. Einziger Kritikpunkt ist das Frühstück, das sehr ungesund ist, da es nur Süßes und zu wenig Gemüse und Obst gibt.

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10

Krista

8 Feb 2025

·

Stayed 2 nights

Rooms were small but clean with all the amenities. Great location in Shinjuku (about a 8-10 min walk to Shinjuku station) but close to all the amazing madness. Continental breakfast included and free drinks (alcoholic and non) from 5-9pm. Would definitely recommend for people to stay here!

10

Rakesh

24 Jan 2025

·

Stayed 2 nights

Excellent location, friendly staff. Breakfast in the morning, free liquor in the evening and doughnuts throughout the day.

10

Kel

27 Aug 2025

·

Stayed 2 nights

Nice hotel in a great location. Only a few minutes walk to Golden Gai and Kabukicho. Free breads and coffee in the morning and free wine, whiskey, sake, etc in the evening. I would definitely stay again.

10

Frida

19 Oct 2025

·

Stayed 1 night

An easy and clean hotel. Super friendly and helpful staff. My kids loved the doughnuts and pastries for breakfast and I loved the happy hour with free sake in the afternoon!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $173	9 $173	10 $199	11 $252	12 $272	13 $288	14 $337
15 $249	16 $249	17 $249	18 $250	19 $292	20 $286	21 $423
22 $279	23 $251	24 $249	25 $249	26 $200	27 $332	28 $355
29 $190	30 $189

Su	Mo	Tu	We	Th	Fr	Sa
		1 $179	2 $178	3 $179	4 $200	5 $250
6 $197	7 $199	8 $117	9 $117	10 $169	11 $189	12 $207
13 $153	14 $153	15 $154	16 $153	17 $184	18 $181	19 $242
20 $199	21 $199	22 $204	23 $198	24 $199	25 $277	26 $273
27 $262	28 $255	29 $324	30 $326	31 $460

Bespoke Hotel Shinjuku

Prices for Bespoke Hotel Shinjuku

Monthly average prices

About this property

Location

Room options

Economy Twin Room

Triple Room

Deluxe Twin Room

Deluxe Double Room

Double Room

King Room

Room, Accessible

Standard Twin Room

Deluxe King Room

Guest reviews of Bespoke Hotel Shinjuku

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Bespoke Hotel Shinjuku

Considering this hotel for your Tokyo trip?

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