Serenade All Suites - Adults Only Resort
263 US$
/natt
Snitt för september
Priser för Serenade All Suites - Adults Only Resort
Välj datum för att se priser och tillgänglighet.
263 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Serenade All Suites - Adults Only Resort är priset per natt i genomsnitt 262 US$ under den billigaste månaden (oktober) och 499 US$ under den dyraste månaden (mars), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 446 US$ |
| februari | 453 US$ |
| mars | 499 US$ |
| april | 411 US$ |
| maj | 324 US$ |
| juni | 283 US$ |
| juli | 287 US$ |
| augusti | 292 US$ |
| september | 263 US$ |
| oktober | 262 US$ |
| november | 334 US$ |
| december | 366 US$ |
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sep. · 263 US$
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Dyrast: mars (ca 499 US$)
Billigast: oktober (ca 262 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage och kroppsbehandlingar. Här har du tillgång till bland annat 3 utomhuspooler och ett fitnesscenter.
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage och kroppsbehandlingar. Här har du tillgång till bland annat 3 utomhuspooler och ett fitnesscenter.
Företagsfaciliteter
Gäster har tillgång till bland annat kemtvätt/tvättjänster, reception (öppen dygnet runt) och tvättmöjligheter. På detta boende erbjuds event- och konferenslokaler såsom konferenscenter och 3 mötesrum. Avgiftsfri parkering erbjuds på plats.
Måltider
Ta dig en bit mat på The Market, en av de 5 restauranger detta boende ståtar med, eller stanna på rummet och nyttja dess rumsservice (under begränsade tider). Mindre måltider finns även på deras kafé. Ta en drink på boendets strandbar eller en av 4 barer/lounger och 2 poolbarer.
Rum
Känn dig som hemma i ett av de 325 luftkonditionerade rummen med gratis produkter i minibar och smart-tv. Rummen har privata inredda balkonger/terrasser. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Badrummen har gratis toalettartiklar och hårtorkar.
Läge
I Punta Cana ligger Serenade All Suites - Adults Only Resort - All inclusive, en tio minuters bilfärd från både Cabeza de Toro Beach och Downtown Punta Cana. Detta boende med all-inclusive ligger 11,9 km från Cocotal (golfklubb) och 14 km från Bavaro strand.
Vad finns i närheten
Laguna Bavaro(0.4 miles)
Cabeza de Toro Beach(0.8 miles)
Carol Downtown Mall(4.9 miles)
Coco Bongo Punta Cana(4.9 miles)
Downtown Punta Cana(4.9 miles)
San Juan Shopping Center(4.9 miles)
Sirena-marknaden(5 miles)
Caribbean Cinemas(5.2 miles)
Bavaro äventyrspark(5.6 miles)
Bávaro stadscentrum(5.7 miles)
Cocotal (golfklubb)(7.4 miles)
Manati-parken Bavaro(7.5 miles)
Barceló Bávaro Convention Center(7.7 miles)
The Lakes Barcelo Bavaro Golf Course(7.9 miles)
Rafa Nadal tenniscenter Punta Cana(8 miles)
Den största flygplatsen i närheten är Punta Cana (PUJ-Punta Cana Intl.)(10.1 miles)
Parkering
Restaurang
Pool
Rökfria rum
Rumservice
Tur- och utflyktsdisk
Läge
Carretera Cabeza de Toro, Punta Cana, Dominikanska republiken
Laguna Bavaro (0.4 miles)
Cabeza de Toro Beach (0.8 miles)
Carol Downtown Mall (4.9 miles)
Coco Bongo Punta Cana (4.9 miles)
Downtown Punta Cana (4.9 miles)
San Juan Shopping Center (4.9 miles)
Rumsalternativ
19
Junior dubbelrum - tillgång till pool - utsikt mot trädgården
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
527 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
13
Master Suite with Elite Service
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
840 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrumPrivat utomhusbadkarPrivat bubbelbadkar
9
Junior dubbelrum - utsikt mot poolen
Information om rummet
1 Extra Stor Dubbelsäng
2 Stora Dubbelsängar
Sovplats 3
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
14
Junior dubbelrum - utsikt mot trädgården
Information om rummet
2 Stora Dubbelsängar
1 Extra Stor Dubbelsäng
Sovplats 3
527 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
12
Junior dubbelrum - tillgång till pool - utsikt mot poolen
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
Gästrecensioner för Serenade All Suites - Adults Only Resort
8.1
Mycket bra
Baserat på 5 491 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Serenade All Suites - Adults Only Resort beskriver resenärer en lugn och prisvärd vistelse med rymliga, moderna rum, flera pooler och ett läge vid stranden nära flygplatsen. Samtidigt noteras återkommande slitage, fukt på grund av hög luftfuktighet och vissa problem med byggkvaliteten.
Läs merVar detta till hjälp?
Vad gäster tycker
På Serenade All Suites - Adults Only Resort beskriver resenärer en lugn och prisvärd vistelse med rymliga, moderna rum, flera pooler och ett läge vid stranden nära flygplatsen. Samtidigt noteras återkommande slitage, fukt på grund av hög luftfuktighet och vissa problem med byggkvaliteten.
Personalen beskrivs ofta som vänlig och hjälpsam, men responsen varierar och språkbarriärer eller förväntningar på dricks kan påverka servicen. Bufféerna är ofta bara okej, medan à la carte-alternativ som Koi teppanyaki och steakhouse får bättre recensioner, men reservationer kan vara förvirrande och utbudet av mat sent på kvällen är begränsat. Gemensamma utrymmen och restauranger kan kännas varma på grund av dålig luftkonditionering, underhållningen på vuxensidan är lugn med tidiga stängningstider vid poolen och baren, och tång påverkar ofta vattnet. Räkna med en avkopplande vistelse som fokuserar mer på återhämtning än nattliv.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Flera pooler och ett lugnt område endast för vuxna, med tillgång till den livligare familjesidan. Barer och pooler stänger tidigt, underhållningen är begränsad på vuxensidan och många gemensamma utrymmen och restauranger saknar effektiv luftkonditionering.
Relaterade gästrecensioner
6
DAYLA
8 sep. 2025
·
Stannade 6 nätter
The staff is great, very friendly, efficient makes you feel like family. The rooms were very nice and the a/c in the room was excellent. What was horrible and unacceptable was that all the restaurants (Gourmet, Asian, Steakhouse, Buffets) as well as the theater had no Air Conditioner. The staff was incredible in all the places though they were all sweating as they were in a sauna. They were not the only ones sweating so were we, it was like dining in a steam bath. I did ask the staff and no one had an answer. We were there 7 days and we will not be returning due to this. The only area that had a/c was the gift shop next to the theater as well as the club (disco). Some areas, hallways in the main lobby were not lit up in the evening as ell. i do not know if they are attempting to lower their electricity cost but it was very bad. We went with another couple who went last year and highly recommended the property and they must have apologized 3-4 times per day to use. They were embarrassed (though we told them how could they know). We had the room with the swim out pool yet we were not considered "elite' which the only perks were "premium" liquor (not so premium either) and the use of an elite pool which last year was 1 of the adult pools and 1 bottle of liquor given to you every 5 days. These were the main differences which is was ridiculous and gave the impression of just a cheap upsell trick. We will NOT RETURN to this hotel.
The staff is great, very friendly, efficient makes you feel like family. The rooms were very nice and the a/c in the room was excellent. What was horrible and unacceptable was that all the restaurants (Gourmet, Asian, Steakhouse, Buffets) as well as the theater had no Air Conditioner. The staff was incredible in all the places though they were all sweating as they were in a sauna. They were not the only ones sweating so were we, it was like dining in a steam bath. I did ask the staff and no one had an answer. We were there 7 days and we will not be returning due to this. The only area that had a/c was the gift shop next to the theater as well as the club (disco). Some areas, hallways in the main lobby were not lit up in the evening as ell. i do not know if they are attempting to lower their electricity cost but it was very bad. We went with another couple who went last year and highly recommended the property and they must have apologized 3-4 times per day to use. They were embarrassed (though we told them how could they know). We had the room with the swim out pool yet we were not considered "elite' which the only perks were "premium" liquor (not so premium either) and the use of an elite pool which last year was 1 of the adult pools and 1 bottle of liquor given to you every 5 days. These were the main differences which is was ridiculous and gave the impression of just a cheap upsell trick. We will NOT RETURN to this hotel.
10
eric
26 aug. 2025
·
Stannade 1 natt
Serenade all inclusive resort was amazing. The staff was very friendly and the events coordinator, pineapple/pina colada, was awesome and very energetic. We would go back in a heartbeat. The atmosphere was cool and the spa was amazing.
Serenade all inclusive resort was amazing. The staff was very friendly and the events coordinator, pineapple/pina colada, was awesome and very energetic. We would go back in a heartbeat. The atmosphere was cool and the spa was amazing.
6
osniel
27 nov. 2025
·
Stannade 3 nätter
Positivo: El hotel solo para adulto es una instalacion nueva y las habitaciones que tienen piscina estan espectaculares. El A/C fue el mejor de todos los hoteles que he visitado y la piña colada que alli ofertan es muy buena. El trato del personal es buenisimo y todos muy amables. Negativo: el area de la piscina cierra 6.30pm no se puede disfrutar mas tiempo, solo funciona un solo jacuzzi, solo una sola piscina tiene música. Poca variedad de comida, esperaba mas del menu de un hotel 5 estrellas en PC, en general la comida no me gusto, perdimos 2h en un programa que tienen que se llama xpand, es lo mismo que un timeshare, intentan venderte una membresia para vacacionar con ellos a precios exorbitantes, una perdida de tiempo. La playa no es cristalina y tenia muchas algas, eso puede ser por la temporada del año ya que visite en noviembre. Pocas actividades nocturnas.
Positivo: El hotel solo para adulto es una instalacion nueva y las habitaciones que tienen piscina estan espectaculares. El A/C fue el mejor de todos los hoteles que he visitado y la piña colada que alli ofertan es muy buena. El trato del personal es buenisimo y todos muy amables. Negativo: el area de la piscina cierra 6.30pm no se puede disfrutar mas tiempo, solo funciona un solo jacuzzi, solo una sola piscina tiene música. Poca variedad de comida, esperaba mas del menu de un hotel 5 estrellas en PC, en general la comida no me gusto, perdimos 2h en un programa que tienen que se llama xpand, es lo mismo que un timeshare, intentan venderte una membresia para vacacionar con ellos a precios exorbitantes, una perdida de tiempo. La playa no es cristalina y tenia muchas algas, eso puede ser por la temporada del año ya que visite en noviembre. Pocas actividades nocturnas.
6
Jenna
4 sep. 2025
·
Stannade 5 nätter
First time staying at an all inclusive resort. I went with my boyfriend for my birthday. Upon arrival to the resort, the lobby staff were welcoming. We checked in and grabbed a bite to eat. When we checked into our room, we were pleased. Upon unpacking we noticed our refrigerator was not getting cold and we had an opened soda in the fridge.We reached out to the front desk, they did someone up to check. It still didn’t get cold. Reached back out, still nothing. So we had no cold refrigerator the entire stay. The pool area and swim up bar was great. Unfortunately the bar closed pretty early, 6pm. The lobby bar closed at 11. Everything was pretty much shut down by midnight. It was kind of boring. All food service was closed by 10 which was frustrating. Overall it was a relaxing vacation but definitely a little boring. They had a silent disco the last night and that was great but only lasted about a hour in a half!! The food overall was a 4 out of 10. Breakfast was my favorite because i ordered omelettes my way. I wish they would have had more activities for guest and later food arrangements. Also our tv stopped working, it would just shut off randomly. We did mention that to maintenance but issue wasn’t solved. Will be returning to DR but definitely will choose a different resort.
First time staying at an all inclusive resort. I went with my boyfriend for my birthday. Upon arrival to the resort, the lobby staff were welcoming. We checked in and grabbed a bite to eat. When we checked into our room, we were pleased. Upon unpacking we noticed our refrigerator was not getting cold and we had an opened soda in the fridge.We reached out to the front desk, they did someone up to check. It still didn’t get cold. Reached back out, still nothing. So we had no cold refrigerator the entire stay. The pool area and swim up bar was great. Unfortunately the bar closed pretty early, 6pm. The lobby bar closed at 11. Everything was pretty much shut down by midnight. It was kind of boring. All food service was closed by 10 which was frustrating. Overall it was a relaxing vacation but definitely a little boring. They had a silent disco the last night and that was great but only lasted about a hour in a half!! The food overall was a 4 out of 10. Breakfast was my favorite because i ordered omelettes my way. I wish they would have had more activities for guest and later food arrangements. Also our tv stopped working, it would just shut off randomly. We did mention that to maintenance but issue wasn’t solved. Will be returning to DR but definitely will choose a different resort.
8
Yenobis
15 sep. 2025
·
Stannade 5 nätter
No hay aire acondicionado en loa restaurantes y buffete o es muy pobre el q hay. Las habitaciones
No hay aire acondicionado en loa restaurantes y buffete o es muy pobre el q hay. Las habitaciones
6
Martinus
18 nov. 2025
·
Stannade 3 nätter
Beautiful resort but… My tv didn’t work my entire stay even after being reported to the front desk. Not many food options on top the food not being that great. HIBACHI IS A HIT EVERYTIME. The adult only side of the resort was boring compared to the family side where there is a SPORTS BAR as well as daily entertainment. The adult side pool closes at 7pm daily and the pool bar doesn’t open up until 10am and closes at 6pm which is inconvenient for ADULTS ONLY RESORTS. I can go on all day but i’ll just simple sum it up to, This resort needs a new marketing and special events team to revamp the excitement for adults traveling without kids if the plan on retaining repeat customers
Beautiful resort but… My tv didn’t work my entire stay even after being reported to the front desk. Not many food options on top the food not being that great. HIBACHI IS A HIT EVERYTIME. The adult only side of the resort was boring compared to the family side where there is a SPORTS BAR as well as daily entertainment. The adult side pool closes at 7pm daily and the pool bar doesn’t open up until 10am and closes at 6pm which is inconvenient for ADULTS ONLY RESORTS. I can go on all day but i’ll just simple sum it up to, This resort needs a new marketing and special events team to revamp the excitement for adults traveling without kids if the plan on retaining repeat customers
8
Justine
25 okt. 2025
·
Stannade 7 nätter
Staff are awesome, nice, chill resorts for adults that don’t need that crazy party scene. I liked that we had access to the family side of the resort as well. A ton of options at the buffets.
Staff are awesome, nice, chill resorts for adults that don’t need that crazy party scene. I liked that we had access to the family side of the resort as well. A ton of options at the buffets.
10
John Laurence
21 sep. 2025
·
Stannade 6 nätter
This is an excellent resort which is fairly new. They are building a large family addition next to the existing with a casino that will add to the entertainment. We stay on the adult side which is very calm in the evenings. Three pools on the adult side definitely give you a choice of noise and activity level. I recommend this resort for a calm relaxing environment, not if you’re looking for a wild party experience. This was our fourth time at this resort, we’ve stayed at other resort’s in the DR as well. Sargasum was controlled well but was on the beach areas adjacent to the resort. Close to the airport and convenient, staff is excellent, very accommodating.
This is an excellent resort which is fairly new. They are building a large family addition next to the existing with a casino that will add to the entertainment. We stay on the adult side which is very calm in the evenings. Three pools on the adult side definitely give you a choice of noise and activity level. I recommend this resort for a calm relaxing environment, not if you’re looking for a wild party experience. This was our fourth time at this resort, we’ve stayed at other resort’s in the DR as well. Sargasum was controlled well but was on the beach areas adjacent to the resort. Close to the airport and convenient, staff is excellent, very accommodating.
8
noah
9 sep. 2025
·
Stannade 5 nätter
Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.
Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.
8
Tina Marie
24 okt. 2025
·
Stannade 6 nätter
Check in was a little confusing but it was solved. Grounds were clean and the staff was super friendly. However, not all the restaurants were open and we were told we couldn’t go to the restaurants next door where the kids were. But it was fine. The buffet was open daily
Check in was a little confusing but it was solved. Grounds were clean and the staff was super friendly. However, not all the restaurants were open and we were told we couldn’t go to the restaurants next door where the kids were. But it was fine. The buffet was open daily
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Städningen är varierande: många gäster tycker att rummen och området är rena, medan andra rapporterar fläckiga sängkläder, smutsiga tallrikar eller solstolar, kackerlackor och unken lukt. Städning och handduksbyte kan vara ojämnt.
Relaterade gästrecensioner
6
Favour
12 nov. 2025
·
Stannade 4 nätter
Friendly staff, However they were response times were slow. Additionally there are roaches in the buffet and bakery.
Friendly staff, However they were response times were slow. Additionally there are roaches in the buffet and bakery.
8
Anaïs Emmanuelle
6 okt. 2025
·
Stannade 3 nätter
Ma chambre n’était pas très propre- un pansement usagé a été trouvé, des cheveux partout, c’est dommage parce qu’en dehors de ce critère, tout était parfait !
Ma chambre n’était pas très propre- un pansement usagé a été trouvé, des cheveux partout, c’est dommage parce qu’en dehors de ce critère, tout était parfait !
8
Heather Christine Pearl
19 nov. 2025
·
Stannade 7 nätter
Very clean
Very clean
4
Alejandra Isidora Bayardo
19 nov. 2025
·
Stannade 4 nätter
The resort itself is pretty, but it does appear to need significant maintenance. Our room was beautiful at first glance, though upon closer inspection it was not as clean as expected. We upgraded to a room with a private pool, and on our first night we noticed cockroaches around the pool area, which was quite disheartening. The beach was decent—the sand was very clean and pleasant, although I expected the water to be clearer. Regarding the staff, many interactions felt unfriendly at first. Service noticeably improved after tipping, but overall the attitude was inconsistent. In particular, one bartender at the pool, Melvin, was consistently rude to the point that my partner and I chose to avoid whichever bar he was working at. The food was also disappointing. The buffet, unfortunately, did not offer anything we found enjoyable, although the à la carte restaurants were somewhat acceptable. Overall, I would describe this resort as a 3-star property presented as a 5-star experience, and I would not choose to stay here again.
The resort itself is pretty, but it does appear to need significant maintenance. Our room was beautiful at first glance, though upon closer inspection it was not as clean as expected. We upgraded to a room with a private pool, and on our first night we noticed cockroaches around the pool area, which was quite disheartening. The beach was decent—the sand was very clean and pleasant, although I expected the water to be clearer. Regarding the staff, many interactions felt unfriendly at first. Service noticeably improved after tipping, but overall the attitude was inconsistent. In particular, one bartender at the pool, Melvin, was consistently rude to the point that my partner and I chose to avoid whichever bar he was working at. The food was also disappointing. The buffet, unfortunately, did not offer anything we found enjoyable, although the à la carte restaurants were somewhat acceptable. Overall, I would describe this resort as a 3-star property presented as a 5-star experience, and I would not choose to stay here again.
10
Madison
11 nov. 2025
·
Stannade 3 nätter
Extremely clean
Extremely clean
8
Heather Renee
22 sep. 2025
·
Stannade 5 nätter
Cons: Rooms held a lot of moisture, making everything feel wet. They needed to be cleaned more thoroughly. There was dried spit toothpaste all over behind the sink wall. The sink handles had dried toothpaste caked all over them. The floor had white residue near under the sink. I dropped an earring under sink so dirty like it never gets swept. Our first room had mold on the mattress. We had to move rooms. Would benefit from a better ventilation system. When someone is using the restroom & another in the shower the ventilation system runs in the shower & is very unpleasant smell. Beach: had seaweed build up & was dark waters our trip, so couldn't enjoy it. Multiple bars throughout even a swim up bar, but each one you went to made same drink u order previously completely different. You really should know Spanish to communicate well w/staff but not a must to visit, but would definitely have helped. Pros: stocked fridge daily few different drinks. We had a pool out our patio doors-extra $. Pool towels daily. Room service. All inclusive food & alcohol too. The food was delicious w/a variety! Service was great! People very nice! Beautiful place & you could enjoy the all adults where we were & all the family side too. There were nice lawn furniture on the beach & by the 4 pools you could use on the adult only side. They provide slippers, robe, hair dryer,comb, shampoo, conditioner, soap, lofa, toothbrush & toothpaste, shower cap, disposable razor, shaving cream & moisturizer.
Cons: Rooms held a lot of moisture, making everything feel wet. They needed to be cleaned more thoroughly. There was dried spit toothpaste all over behind the sink wall. The sink handles had dried toothpaste caked all over them. The floor had white residue near under the sink. I dropped an earring under sink so dirty like it never gets swept. Our first room had mold on the mattress. We had to move rooms. Would benefit from a better ventilation system. When someone is using the restroom & another in the shower the ventilation system runs in the shower & is very unpleasant smell. Beach: had seaweed build up & was dark waters our trip, so couldn't enjoy it. Multiple bars throughout even a swim up bar, but each one you went to made same drink u order previously completely different. You really should know Spanish to communicate well w/staff but not a must to visit, but would definitely have helped. Pros: stocked fridge daily few different drinks. We had a pool out our patio doors-extra $. Pool towels daily. Room service. All inclusive food & alcohol too. The food was delicious w/a variety! Service was great! People very nice! Beautiful place & you could enjoy the all adults where we were & all the family side too. There were nice lawn furniture on the beach & by the 4 pools you could use on the adult only side. They provide slippers, robe, hair dryer,comb, shampoo, conditioner, soap, lofa, toothbrush & toothpaste, shower cap, disposable razor, shaving cream & moisturizer.
2
Jermal
28 juli 2025
·
Stannade 8 nätter
Strong odor upon arrival. Confirmed it was rotting seaweed on the beach. To my disappointment the besch was unsuitable to swim. Additionally while dining the plates and silverware were dirty at various restaurants . I ended up getting sick so i left early. Worst trip ever!
Strong odor upon arrival. Confirmed it was rotting seaweed on the beach. To my disappointment the besch was unsuitable to swim. Additionally while dining the plates and silverware were dirty at various restaurants . I ended up getting sick so i left early. Worst trip ever!
2
Tyler Brook
22 nov. 2025
·
Stannade 6 nätter
Room was dirty at check in . Bed had stains and looked like puke on floor and then housekeeping was bad. Never changing sheets and we marked with eye liner to tell if they were changed. Continuous issues with tv and and restaurant menu not matching app or app not even working. Would not return here.
Room was dirty at check in . Bed had stains and looked like puke on floor and then housekeeping was bad. Never changing sheets and we marked with eye liner to tell if they were changed. Continuous issues with tv and and restaurant menu not matching app or app not even working. Would not return here.
10
Arkese
21 nov. 2025
·
Stannade 4 nätter
Staff and resort was nice and clean
Staff and resort was nice and clean
6
Michael
11 sep. 2025
·
Stannade 5 nätter
The property, although it is not that old, seemed to be very run down. Maintenance issues included leaking pipes "fixed" by a towel and tape wrapped around it (water leaking from pipe through the molded ceiling times onto the toilet in our room), mold, broken shower fixtures, in operatable mini fridge, exteriors of buildings in poor shape, "wood" finishes on doors and hallways peeling. Holes in walls and missing trim pieces. Dirty pools with trash all around. Dirty towels for both bath and pool. But, with all the maintenance and cleaning issues aside- our interaction with staff was mostly good and the food was good at all restaurants.
The property, although it is not that old, seemed to be very run down. Maintenance issues included leaking pipes "fixed" by a towel and tape wrapped around it (water leaking from pipe through the molded ceiling times onto the toilet in our room), mold, broken shower fixtures, in operatable mini fridge, exteriors of buildings in poor shape, "wood" finishes on doors and hallways peeling. Holes in walls and missing trim pieces. Dirty pools with trash all around. Dirty towels for both bath and pool. But, with all the maintenance and cleaning issues aside- our interaction with staff was mostly good and the food was good at all restaurants.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är rymliga, moderna och väl luftkonditionerade, och många uppskattar swim-up-sviter och bekväma sängar, även om kuddarna delar opinionen. Återkommande problem inkluderar fukt och fuktiga golv, skeva eller defekta dörrar och lås samt tillfälliga problem med utrustning som TV-apparater eller kylskåp.
Relaterade gästrecensioner
8
Veronica
5 okt. 2025
·
Stannade 4 nätter
Adults only section was quiet best feature we had access to family side. Hospitality and clean rooms. The only negative was the warped doors due to humidity. Regardless , I would stay there again.
Adults only section was quiet best feature we had access to family side. Hospitality and clean rooms. The only negative was the warped doors due to humidity. Regardless , I would stay there again.
6
Jenna
4 sep. 2025
·
Stannade 5 nätter
First time staying at an all inclusive resort. I went with my boyfriend for my birthday. Upon arrival to the resort, the lobby staff were welcoming. We checked in and grabbed a bite to eat. When we checked into our room, we were pleased. Upon unpacking we noticed our refrigerator was not getting cold and we had an opened soda in the fridge.We reached out to the front desk, they did someone up to check. It still didn’t get cold. Reached back out, still nothing. So we had no cold refrigerator the entire stay. The pool area and swim up bar was great. Unfortunately the bar closed pretty early, 6pm. The lobby bar closed at 11. Everything was pretty much shut down by midnight. It was kind of boring. All food service was closed by 10 which was frustrating. Overall it was a relaxing vacation but definitely a little boring. They had a silent disco the last night and that was great but only lasted about a hour in a half!! The food overall was a 4 out of 10. Breakfast was my favorite because i ordered omelettes my way. I wish they would have had more activities for guest and later food arrangements. Also our tv stopped working, it would just shut off randomly. We did mention that to maintenance but issue wasn’t solved. Will be returning to DR but definitely will choose a different resort.
First time staying at an all inclusive resort. I went with my boyfriend for my birthday. Upon arrival to the resort, the lobby staff were welcoming. We checked in and grabbed a bite to eat. When we checked into our room, we were pleased. Upon unpacking we noticed our refrigerator was not getting cold and we had an opened soda in the fridge.We reached out to the front desk, they did someone up to check. It still didn’t get cold. Reached back out, still nothing. So we had no cold refrigerator the entire stay. The pool area and swim up bar was great. Unfortunately the bar closed pretty early, 6pm. The lobby bar closed at 11. Everything was pretty much shut down by midnight. It was kind of boring. All food service was closed by 10 which was frustrating. Overall it was a relaxing vacation but definitely a little boring. They had a silent disco the last night and that was great but only lasted about a hour in a half!! The food overall was a 4 out of 10. Breakfast was my favorite because i ordered omelettes my way. I wish they would have had more activities for guest and later food arrangements. Also our tv stopped working, it would just shut off randomly. We did mention that to maintenance but issue wasn’t solved. Will be returning to DR but definitely will choose a different resort.
8
Shelby
20 nov. 2025
·
Stannade 6 nätter
Staff were amazing! The rooms were beautiful however the water was either boiling hot or really cold, the rooms would get very moist and the floor got slippery. Everything else though was beautiful and we really enjoyed our stay! We loved all the cats running around :)
Staff were amazing! The rooms were beautiful however the water was either boiling hot or really cold, the rooms would get very moist and the floor got slippery. Everything else though was beautiful and we really enjoyed our stay! We loved all the cats running around :)
6
Brittany
18 sep. 2025
·
Stannade 6 nätter
I recently stayed at Serenade All Suites and unfortunately, the experience was disappointing. The biggest issue was the food. Many buffet items seemed undercooked, overcooked, or not properly refrigerated, raising safety concerns. Neither the buffets nor the à la carte restaurants had air conditioning, so dining in 80–90°F heat was uncomfortable. Reservations were frustrating. We were told we didn’t need them for La Palapa at dinner, but we did. Reservations are made through an app, which didn’t work at first and had to be fixed. Drinks were decent but typical watered-down all-inclusive alcohol. Our room was only cleaned and mini-bar restocked when requested. Room service was the best food we had all week. However, the TV only worked if unplugged and plugged back in, and the door to our patio/swim-up pool didn’t lock, which was concerning. Service was inconsistent. Some staff were friendly, but often requests went ignored—for example, asking for a Coke at the buffet and never receiving it. On the positive side, our swim-up pool room was enjoyable, the pools were nice, and the beach was beautiful, though the water had a lot of seaweed (not the resort’s fault). Overall, a few highlights didn’t outweigh the many negatives. I would not stay here again.
I recently stayed at Serenade All Suites and unfortunately, the experience was disappointing. The biggest issue was the food. Many buffet items seemed undercooked, overcooked, or not properly refrigerated, raising safety concerns. Neither the buffets nor the à la carte restaurants had air conditioning, so dining in 80–90°F heat was uncomfortable. Reservations were frustrating. We were told we didn’t need them for La Palapa at dinner, but we did. Reservations are made through an app, which didn’t work at first and had to be fixed. Drinks were decent but typical watered-down all-inclusive alcohol. Our room was only cleaned and mini-bar restocked when requested. Room service was the best food we had all week. However, the TV only worked if unplugged and plugged back in, and the door to our patio/swim-up pool didn’t lock, which was concerning. Service was inconsistent. Some staff were friendly, but often requests went ignored—for example, asking for a Coke at the buffet and never receiving it. On the positive side, our swim-up pool room was enjoyable, the pools were nice, and the beach was beautiful, though the water had a lot of seaweed (not the resort’s fault). Overall, a few highlights didn’t outweigh the many negatives. I would not stay here again.
8
pamela
26 aug. 2025
·
Stannade 5 nätter
Check in: Fast and efficient! Check out: Same! Staff: All very friendly and helpful from reservations, restaurant staff, bar staff, pool bar staff, greeters, and entertainment! Room: Garden view swim out room super cool and fun! Room is very clean. A/C works excellent! Fridge stocked with pop, water, beer. Just ask for more and they deliver! Shower very nice. Beds a little hard but sleepable. Pools: We mainly used the one with the swim up bar…fun activities and bar staff great, remembering what you were drinking. Shout out too Melvin and Roverto! Beach: some days were better than others with the seaweed. We didn’t swim in the water. Restaurants: All Ala Carts were great especially the hibachi!! Buffett was average at beer. We would stay again!!
Check in: Fast and efficient! Check out: Same! Staff: All very friendly and helpful from reservations, restaurant staff, bar staff, pool bar staff, greeters, and entertainment! Room: Garden view swim out room super cool and fun! Room is very clean. A/C works excellent! Fridge stocked with pop, water, beer. Just ask for more and they deliver! Shower very nice. Beds a little hard but sleepable. Pools: We mainly used the one with the swim up bar…fun activities and bar staff great, remembering what you were drinking. Shout out too Melvin and Roverto! Beach: some days were better than others with the seaweed. We didn’t swim in the water. Restaurants: All Ala Carts were great especially the hibachi!! Buffett was average at beer. We would stay again!!
10
Sarah
19 nov. 2025
·
Stannade 4 nätter
the rooms are so humid, you can see them 'sweating' from the hallway. my clothes were always damp. before packing for check out, I had to put all my clothes on the balcony to dry out
the rooms are so humid, you can see them 'sweating' from the hallway. my clothes were always damp. before packing for check out, I had to put all my clothes on the balcony to dry out
8
Sanchia
24 nov. 2025
·
Stannade 7 nätter
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
6
Bernardo Sironi
23 nov. 2025
·
Stannade 7 nätter
Room condition was not great. At arrival, they couldn’t let me in because the door was broken and the maid was locked inside. I was locked inside/outside 3x and had to call for maintenance. I didn’t feel fully safe because I knew that could happen again at anytime. Also, the hair drier was not working, and the shower had low water pressure. The fan button was broken so I couldn’t turn it off/on during 7 days. I also thought that coffee/water service in the breakfast buffet was not good. I had to ask multiple times to get coffee or water. I would suggest the resort to create a coffee and water station so guests can serve themselves. I also had bad experience with room service. I called a few times and nobody would ever pick up the phone. I also ordered once and it didn’t come, they later told me that I had ordered from the other side of the resort (I was at the adults only side) but I had no idea, the number was provided on the app). The staff overall is very friendly and food is good, however, I wasn’t explained anything during check in, and had to figure out things by myself or asking them along the week (i.e where to get pool towels, where breakfast was served, or how to get room service, etc.)
Room condition was not great. At arrival, they couldn’t let me in because the door was broken and the maid was locked inside. I was locked inside/outside 3x and had to call for maintenance. I didn’t feel fully safe because I knew that could happen again at anytime. Also, the hair drier was not working, and the shower had low water pressure. The fan button was broken so I couldn’t turn it off/on during 7 days. I also thought that coffee/water service in the breakfast buffet was not good. I had to ask multiple times to get coffee or water. I would suggest the resort to create a coffee and water station so guests can serve themselves. I also had bad experience with room service. I called a few times and nobody would ever pick up the phone. I also ordered once and it didn’t come, they later told me that I had ordered from the other side of the resort (I was at the adults only side) but I had no idea, the number was provided on the app). The staff overall is very friendly and food is good, however, I wasn’t explained anything during check in, and had to figure out things by myself or asking them along the week (i.e where to get pool towels, where breakfast was served, or how to get room service, etc.)
8
Stacey
22 okt. 2025
·
Stannade 7 nätter
The property is new, clean and well kept. The pool area was never crowded. The service was pretty good except for a waitress at the sports bar. She was not friendly and ignored us. The bartender at the La Planta bar was awesome! Our room was nice. Very comfortable bed. Our mini fridge was never restocked. One big complaint is there was no full length mirror. I love the shower and the storage for our clothes and shoes.
The property is new, clean and well kept. The pool area was never crowded. The service was pretty good except for a waitress at the sports bar. She was not friendly and ignored us. The bartender at the La Planta bar was awesome! Our room was nice. Very comfortable bed. Our mini fridge was never restocked. One big complaint is there was no full length mirror. I love the shower and the storage for our clothes and shoes.
8
noah
9 sep. 2025
·
Stannade 5 nätter
Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.
Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.
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Service
Många gäster lyfter fram en varm och hjälpsam personal och utmärkt butlerservice, men servicen kan vara ojämn med långsam respons, problem med reservationer, språkbarriärer och ibland oartighet eller påtryckning för merförsäljning (t.ex. medlemskapserbjudanden).
Relaterade gästrecensioner
8
Maricar
20 aug. 2025
·
Stannade 6 nätter
This was me and my partner's first all inclusive. Overall it was a pretty good experience. Honestly I would have rated this a five star, but the experience we received on the second day with the Xpand team was appalling. They were trying to sell us some membership that we had no interest in even after saying no. They were so aggressive with selling this membership that I could not forget about it during the rest of the trip. STAY AWAY FROM AUGUST. This man will tear you apart and try to push you into buying this useless membership. From what I've seen, it seems they target young couples. I would stay away from them at all cost. They will try to invite you to a lunch/dinner discussing a "promotion" I repeat, stay away from this. They said it would only be 1 hour and it ended up being 3 hours. What could have been such an amazing experience just left me thinking about this stupid experience the rest of the trip. What felt like genuine kindness from the staff made me feel like it was all a front to try and lure me into buying something. I really wish this was not part of the resort. I really do feel bad for the people that fall into this scam.
This was me and my partner's first all inclusive. Overall it was a pretty good experience. Honestly I would have rated this a five star, but the experience we received on the second day with the Xpand team was appalling. They were trying to sell us some membership that we had no interest in even after saying no. They were so aggressive with selling this membership that I could not forget about it during the rest of the trip. STAY AWAY FROM AUGUST. This man will tear you apart and try to push you into buying this useless membership. From what I've seen, it seems they target young couples. I would stay away from them at all cost. They will try to invite you to a lunch/dinner discussing a "promotion" I repeat, stay away from this. They said it would only be 1 hour and it ended up being 3 hours. What could have been such an amazing experience just left me thinking about this stupid experience the rest of the trip. What felt like genuine kindness from the staff made me feel like it was all a front to try and lure me into buying something. I really wish this was not part of the resort. I really do feel bad for the people that fall into this scam.
6
LORETO
24 nov. 2025
·
Stannade 5 nätter
The service at the restaurants was too slow. The waiters and waitresses didn't understand english. The bartenders were good.
The service at the restaurants was too slow. The waiters and waitresses didn't understand english. The bartenders were good.
8
Rigoberto
18 okt. 2025
·
Stannade 4 nätter
Me and my husband stayed at this hotel for a week. The hotel is beautiful, clean and the food and drinks are really good. Superior to all the other All inclusive we had stayed not only in DR. The only thing we didn't like is the staff. They are not rude but you have to be constantly asking for service. They can walk by your table and notice you need a drink for example, and they won't take the initiative of offering you something until you ask. Then they will take forever get it. I had to get up and get my own drinks all the time, and I wouldn't mind if i notice they were super busy or were under staff but there were LOTS of waitresses just standing there. They were a few exemptions the guys at the pool bar were amazing, Melvin and
Me and my husband stayed at this hotel for a week. The hotel is beautiful, clean and the food and drinks are really good. Superior to all the other All inclusive we had stayed not only in DR. The only thing we didn't like is the staff. They are not rude but you have to be constantly asking for service. They can walk by your table and notice you need a drink for example, and they won't take the initiative of offering you something until you ask. Then they will take forever get it. I had to get up and get my own drinks all the time, and I wouldn't mind if i notice they were super busy or were under staff but there were LOTS of waitresses just standing there. They were a few exemptions the guys at the pool bar were amazing, Melvin and
6
Jamie
21 okt. 2025
·
Stannade 3 nätter
My butter darlys was fantastic and the guys from pool bar. Elite lounge was helpful the waitstaff had attitudes the only place the air condition worked was in the rooms and elite lounge and the steak house. Hotel in itself is verified but the stay was 4/10
My butter darlys was fantastic and the guys from pool bar. Elite lounge was helpful the waitstaff had attitudes the only place the air condition worked was in the rooms and elite lounge and the steak house. Hotel in itself is verified but the stay was 4/10
6
Trinona
19 sep. 2025
·
Stannade 3 nätter
Check in was horrible. Staff wasn't friendly didn't acknowledge our present. Taken to VIP area only to sit and wait when there were staff at front desk. Food wasn't all that. Room service also sucked. Wasn't any where to eat between 11 am to 12 noon.
Check in was horrible. Staff wasn't friendly didn't acknowledge our present. Taken to VIP area only to sit and wait when there were staff at front desk. Food wasn't all that. Room service also sucked. Wasn't any where to eat between 11 am to 12 noon.
10
Tanya
12 okt. 2025
·
Stannade 6 nätter
The staff was absolutely warm and welcoming. They went out of their way to show their Caribbean hospitality. Julissa from the Elite Lounge was excellent. We didn’t initially get offered the room upgrade. However, Julissa later personally came to our room to offer us an upgrade: a room with a swim-out pool. Unfortunately, we refused the upgrade because our room had a great view of the resort. We had a great time and would recommend this resort to family and friends. We will also be returning soon in the near future. We had an awesome !
The staff was absolutely warm and welcoming. They went out of their way to show their Caribbean hospitality. Julissa from the Elite Lounge was excellent. We didn’t initially get offered the room upgrade. However, Julissa later personally came to our room to offer us an upgrade: a room with a swim-out pool. Unfortunately, we refused the upgrade because our room had a great view of the resort. We had a great time and would recommend this resort to family and friends. We will also be returning soon in the near future. We had an awesome !
6
Todd
6 nov. 2025
·
Stannade 7 nätter
The room was good, everything work. We struggled with having client towel 4 of 7 days. Our frig was not filled for the same amount of days. The front desk said it was because our housekeeping sign in not out which it was but they would just move it. Also the first two night we came back to very wet rooms, I also this this was purposeful. We figured out that if you don't tip day and night you will get not services. We typically tip large at the end for quality of service. If that is their preference they should have a reference sheet with these type of suggestions.
The room was good, everything work. We struggled with having client towel 4 of 7 days. Our frig was not filled for the same amount of days. The front desk said it was because our housekeeping sign in not out which it was but they would just move it. Also the first two night we came back to very wet rooms, I also this this was purposeful. We figured out that if you don't tip day and night you will get not services. We typically tip large at the end for quality of service. If that is their preference they should have a reference sheet with these type of suggestions.
8
Tammy
15 nov. 2025
·
Stannade 14 nätter
The staff are super friendly! Always smiling and happy to be of service.
The staff are super friendly! Always smiling and happy to be of service.
10
LaKesha
27 nov. 2025
·
Stannade 4 nätter
This resort was absolutely beautiful! The service was truly top tier. Every staff member we encountered was so warm, kind, and welcoming. And our butler, Robelin Joseph, was the BEST! He made our trip unforgettable — handling everything from dinner reservations to pool cabanas, plus arranging the sweetest birthday surprises for our two friends. His attention to detail was incredible. I will definitely be back — especially to celebrate my own birthday! Highly recommend this resort for anyone looking for exceptional service and an amazing experience. Kesha R.
This resort was absolutely beautiful! The service was truly top tier. Every staff member we encountered was so warm, kind, and welcoming. And our butler, Robelin Joseph, was the BEST! He made our trip unforgettable — handling everything from dinner reservations to pool cabanas, plus arranging the sweetest birthday surprises for our two friends. His attention to detail was incredible. I will definitely be back — especially to celebrate my own birthday! Highly recommend this resort for anyone looking for exceptional service and an amazing experience. Kesha R.
8
Patricia
26 nov. 2025
·
Stannade 4 nätter
Our stay at the resort began with a few challenges regarding our initial room accommodations. Fortunately, Cruz from Client Services stepped in and completely changed the experience for us. She was attentive, patient, and incredibly helpful in securing a much better room, which made the rest of our stay far more enjoyable. Cruz also went out of her way to make my birthday extra special. She decorated our room beautifully and surprised me with a cake and champagne — such a thoughtful gesture that meant a lot and truly elevated the celebration. What started off rocky turned into a memorable and relaxing trip thanks to her outstanding service. We’re extremely grateful and would absolutely return.
Our stay at the resort began with a few challenges regarding our initial room accommodations. Fortunately, Cruz from Client Services stepped in and completely changed the experience for us. She was attentive, patient, and incredibly helpful in securing a much better room, which made the rest of our stay far more enjoyable. Cruz also went out of her way to make my birthday extra special. She decorated our room beautifully and surprised me with a cake and champagne — such a thoughtful gesture that meant a lot and truly elevated the celebration. What started off rocky turned into a memorable and relaxing trip thanks to her outstanding service. We’re extremely grateful and would absolutely return.
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Läge
Bekvämt nära flygplatsen och generellt känt som ett tryggt ställe, med tillgång till stranden och gott om solstolar. Oceanen påverkas ofta av tång och grumligt vatten med enstaka lukt, och vuxensidan är märkbart lugnare än familjeområdet.
Relaterade gästrecensioner
8
Iryna
17 nov. 2025
·
Stannade 6 nätter
Clean room, friendly staff, coffee bar in the lobby, shallow water beach, beach chairs availability
Clean room, friendly staff, coffee bar in the lobby, shallow water beach, beach chairs availability
10
Hannah
7 aug. 2025
·
Stannade 7 nätter
The resort was beautiful and clean, very large area to explore on both adults only and family side. The resort has many dining options, and my boyfriend and I loved Gourmet restaurant most, the service was quick and the food was delicious. There are cats running around the resort which was a bonus, they were very cute and friendly and we played with them a ton. Housekeeping could’ve been better, but we didn’t make a huge mess and didn’t need much tending to, but it would’ve been nice to have our sheets changed at least once during our stay; we must’ve had to request for it specifically. The beach is gorgeous and lots of loungers and beds to lay on, and lots of space from others. Overall, the stay was amazing, and we would definitely come back to Serenade All Suites and get around to the parts of the resort we hadn’t yet seen. I’d also like to thank Estefani for being very friendly, my boyfriend and I were on the beach looking for seashells and she came up to us and dug in her bag and pulled out a handful of shells we couldn’t find on the beach and gave them to us as a gift. We tipped her for her kindness and it made my day that she was so friendly.
The resort was beautiful and clean, very large area to explore on both adults only and family side. The resort has many dining options, and my boyfriend and I loved Gourmet restaurant most, the service was quick and the food was delicious. There are cats running around the resort which was a bonus, they were very cute and friendly and we played with them a ton. Housekeeping could’ve been better, but we didn’t make a huge mess and didn’t need much tending to, but it would’ve been nice to have our sheets changed at least once during our stay; we must’ve had to request for it specifically. The beach is gorgeous and lots of loungers and beds to lay on, and lots of space from others. Overall, the stay was amazing, and we would definitely come back to Serenade All Suites and get around to the parts of the resort we hadn’t yet seen. I’d also like to thank Estefani for being very friendly, my boyfriend and I were on the beach looking for seashells and she came up to us and dug in her bag and pulled out a handful of shells we couldn’t find on the beach and gave them to us as a gift. We tipped her for her kindness and it made my day that she was so friendly.
10
Michael Gene
24 sep. 2025
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Stannade 4 nätter
Property and staff were excellent. Dining options were outstanding and easily accessible. Highly recommend Koi restaurant and the steak house. The beach was lovely and well-maintained, but there was a lot of seaweed.
Property and staff were excellent. Dining options were outstanding and easily accessible. Highly recommend Koi restaurant and the steak house. The beach was lovely and well-maintained, but there was a lot of seaweed.
8
Christina Elizabeth
4 nov. 2025
·
Stannade 8 nätter
The hotel was nice and quiet, room very good size with plenty of storage and kept clean. Not a hotel for entertainment but we wanted relaxation. Food not all that great and restaurants would close on several nights. Found the best food was at the buffet. Close to airport and just the right size hotel - easy to walk around. we had gone last year and liked it enough to go back this year. The only real negative is the beach where the water was quite brown but the resort has no control of the ocean. Good all around hotel
The hotel was nice and quiet, room very good size with plenty of storage and kept clean. Not a hotel for entertainment but we wanted relaxation. Food not all that great and restaurants would close on several nights. Found the best food was at the buffet. Close to airport and just the right size hotel - easy to walk around. we had gone last year and liked it enough to go back this year. The only real negative is the beach where the water was quite brown but the resort has no control of the ocean. Good all around hotel
8
Oscar
31 okt. 2025
·
Stannade 4 nätter
Hotel facilities were beautiful, located only 15 min away from airport. Only bad thing I can say is the service and friendliness of staff is not very good. I would convey a message to staff and that is that smile is free and it can go along way.
Hotel facilities were beautiful, located only 15 min away from airport. Only bad thing I can say is the service and friendliness of staff is not very good. I would convey a message to staff and that is that smile is free and it can go along way.
8
Sanchia
24 nov. 2025
·
Stannade 7 nätter
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
10
John Laurence
21 sep. 2025
·
Stannade 6 nätter
This is an excellent resort which is fairly new. They are building a large family addition next to the existing with a casino that will add to the entertainment. We stay on the adult side which is very calm in the evenings. Three pools on the adult side definitely give you a choice of noise and activity level. I recommend this resort for a calm relaxing environment, not if you’re looking for a wild party experience. This was our fourth time at this resort, we’ve stayed at other resort’s in the DR as well. Sargasum was controlled well but was on the beach areas adjacent to the resort. Close to the airport and convenient, staff is excellent, very accommodating.
This is an excellent resort which is fairly new. They are building a large family addition next to the existing with a casino that will add to the entertainment. We stay on the adult side which is very calm in the evenings. Three pools on the adult side definitely give you a choice of noise and activity level. I recommend this resort for a calm relaxing environment, not if you’re looking for a wild party experience. This was our fourth time at this resort, we’ve stayed at other resort’s in the DR as well. Sargasum was controlled well but was on the beach areas adjacent to the resort. Close to the airport and convenient, staff is excellent, very accommodating.
10
Richard
15 juli 2025
·
Stannade 7 nätter
Resort was very modern. Food was great at the steak house. Resort staff was very accommodating.stayed at the pool the entire week, due to the over abundance of seaweed in the ocean and beach area. But all in all a very nice Resort!
Resort was very modern. Food was great at the steak house. Resort staff was very accommodating.stayed at the pool the entire week, due to the over abundance of seaweed in the ocean and beach area. But all in all a very nice Resort!
8
Ann
31 aug. 2025
·
Stannade 7 nätter
The seaweed smell when you are on your balcony or outside is horrible, nature though not anything that the resort can control
The seaweed smell when you are on your balcony or outside is horrible, nature though not anything that the resort can control
10
Siraaj
23 aug. 2025
·
Stannade 4 nätter
I loved this resort !! It was relaxing and the staff was nice! Try the steakhouse !!! Would go back! Only thing is the beach is not nice late August
I loved this resort !! It was relaxing and the staff was nice! Try the steakhouse !!! Would go back! Only thing is the beach is not nice late August
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Måltider
Maten får varierande omdömen: bufféerna får ofta genomsnittliga betyg, medan Koi/teppanyaki och steakhouse får bättre recensioner. Reservationer kan vara förvirrande eller begränsade, maten sent på kvällen är knapp, vissa rätter tar slut och ett fåtal gäster rapporterade sjukdom eller ljumma rätter.
Relaterade gästrecensioner
4
Teniola O
1 nov. 2025
·
Stannade 5 nätter
Food options were terrible & the same everyday. They had many items on the menu that were not available. Room service took 2hours to deliver the food. My advice is to stay at another resort.
Food options were terrible & the same everyday. They had many items on the menu that were not available. Room service took 2hours to deliver the food. My advice is to stay at another resort.
6
ERIK Thomas
15 nov. 2025
·
Stannade 7 nätter
Was a decent stay for my anniversary had bad diarrhea and stomach issues from either the food or ice brushed teeth with bottled water drank the water at dinner a few times, we stayed 11/7/25 until 11/14/25 we went on 2 excursions the blue lagoon was nice but I had to muscle through the day with bad stomach issues We went on the boogies go carts through the mud it was fun.You can try to watch what you eat but you shouldn’t have to for the price you pay for an all inclusive you should be safe to eat and drink whatever you want during your stay
Was a decent stay for my anniversary had bad diarrhea and stomach issues from either the food or ice brushed teeth with bottled water drank the water at dinner a few times, we stayed 11/7/25 until 11/14/25 we went on 2 excursions the blue lagoon was nice but I had to muscle through the day with bad stomach issues We went on the boogies go carts through the mud it was fun.You can try to watch what you eat but you shouldn’t have to for the price you pay for an all inclusive you should be safe to eat and drink whatever you want during your stay
6
Brittany
18 sep. 2025
·
Stannade 6 nätter
I recently stayed at Serenade All Suites and unfortunately, the experience was disappointing. The biggest issue was the food. Many buffet items seemed undercooked, overcooked, or not properly refrigerated, raising safety concerns. Neither the buffets nor the à la carte restaurants had air conditioning, so dining in 80–90°F heat was uncomfortable. Reservations were frustrating. We were told we didn’t need them for La Palapa at dinner, but we did. Reservations are made through an app, which didn’t work at first and had to be fixed. Drinks were decent but typical watered-down all-inclusive alcohol. Our room was only cleaned and mini-bar restocked when requested. Room service was the best food we had all week. However, the TV only worked if unplugged and plugged back in, and the door to our patio/swim-up pool didn’t lock, which was concerning. Service was inconsistent. Some staff were friendly, but often requests went ignored—for example, asking for a Coke at the buffet and never receiving it. On the positive side, our swim-up pool room was enjoyable, the pools were nice, and the beach was beautiful, though the water had a lot of seaweed (not the resort’s fault). Overall, a few highlights didn’t outweigh the many negatives. I would not stay here again.
I recently stayed at Serenade All Suites and unfortunately, the experience was disappointing. The biggest issue was the food. Many buffet items seemed undercooked, overcooked, or not properly refrigerated, raising safety concerns. Neither the buffets nor the à la carte restaurants had air conditioning, so dining in 80–90°F heat was uncomfortable. Reservations were frustrating. We were told we didn’t need them for La Palapa at dinner, but we did. Reservations are made through an app, which didn’t work at first and had to be fixed. Drinks were decent but typical watered-down all-inclusive alcohol. Our room was only cleaned and mini-bar restocked when requested. Room service was the best food we had all week. However, the TV only worked if unplugged and plugged back in, and the door to our patio/swim-up pool didn’t lock, which was concerning. Service was inconsistent. Some staff were friendly, but often requests went ignored—for example, asking for a Coke at the buffet and never receiving it. On the positive side, our swim-up pool room was enjoyable, the pools were nice, and the beach was beautiful, though the water had a lot of seaweed (not the resort’s fault). Overall, a few highlights didn’t outweigh the many negatives. I would not stay here again.
10
Michael Gene
24 sep. 2025
·
Stannade 4 nätter
Property and staff were excellent. Dining options were outstanding and easily accessible. Highly recommend Koi restaurant and the steak house. The beach was lovely and well-maintained, but there was a lot of seaweed.
Property and staff were excellent. Dining options were outstanding and easily accessible. Highly recommend Koi restaurant and the steak house. The beach was lovely and well-maintained, but there was a lot of seaweed.
8
Tamara
29 nov. 2025
·
Stannade 3 nätter
I would definitely recommend for a nice relaxing weekend. The staff went above and beyond. The only thing I would say need improvement are the meal options. The habachi in the Japanese restaurant is the only meal I would try again… everything else needs a lot of tweaking.
I would definitely recommend for a nice relaxing weekend. The staff went above and beyond. The only thing I would say need improvement are the meal options. The habachi in the Japanese restaurant is the only meal I would try again… everything else needs a lot of tweaking.
4
william
2 nov. 2025
·
Stannade 7 nätter
Besides getting food poisoning and being sick two days of the trip and vomiting all the way home to Vancouver, Washington, which was a nightmare. Air conditioning broke in sports bar has been for a while. Every time they come to clean your room you have to ask for towels or just to get them to come clean your room go for breakfast. They don’t come ask you if you want a coffee or a drink because nobody speaks English my room was nice. Air conditioning was great. The grounds were clean just a very boring place so and the beach was not a Caribbean water beauty that you expect.
Besides getting food poisoning and being sick two days of the trip and vomiting all the way home to Vancouver, Washington, which was a nightmare. Air conditioning broke in sports bar has been for a while. Every time they come to clean your room you have to ask for towels or just to get them to come clean your room go for breakfast. They don’t come ask you if you want a coffee or a drink because nobody speaks English my room was nice. Air conditioning was great. The grounds were clean just a very boring place so and the beach was not a Caribbean water beauty that you expect.
8
Brian
28 nov. 2025
·
Stannade 6 nätter
Dinner at the buffet was not good. Food at Win Sports Bat was terrible too. With that said, the restaurants were very good. Very beneficial if you know some Spanish
Dinner at the buffet was not good. Food at Win Sports Bat was terrible too. With that said, the restaurants were very good. Very beneficial if you know some Spanish
8
Sanchia
24 nov. 2025
·
Stannade 7 nätter
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
The Serenade All Suites Adults Only resort was great value for the price. The rooms were very clean and secure, and the beds were comfortable but they need new pillows. We felt safe both at the resort and while walking the beach. Joel at the main lobby bar was amazing. Always smiling and happy to serve you. Martha at La Palapa was fantastic and went above and beyond for us and especially my friend who was not feeling 100%. She greeted us with a big smile every day and treated us like family! The buffet restaurant was great. There was a lot of variety and the quality was very good especially the grilled shrimp and fish. I’ve been to a number of different resorts in Punta Cana and I find most resorts don’t do a good job at specialty restaurants unless you go high end. Serenade was no different. The only specialty restaurant that our group of six adults semi-enjoyed was the steak house. The food wasn’t too bad but our server made it an unpleasant experience. He rushed us from the moment we sat down until we left, although there wasn’t another seating after us (as it was low season). The teppanyaki at the Japanese restaurant was very entertaining. Our group laughed a lot during the cooking. Overall our group had a fantastic time and would return if we were looking for an inexpensive getaway.
8
Victoria
28 nov. 2025
·
Stannade 5 nätter
The resort offers very nice and quiet beaches and atmosphere which is what we loved about it. Some people don’t like the quiet aspect of the resort, they have options to go next door to the family side where they can enjoy entertainment nightly. The food is good and the steak house stood out as one of the best meals we have had during the stay. We also loved the Wednesday Dominican food night—tons of delicious food with live music and dance if you’d like to. The not so good part is the staff service: they need more training. It’s not that they don’t speak much English, that didn’t bother us at all, it’s that the servers seemed having a hard time to manage tables. We asked many times to get coffee in the morning, every morning. The room is very nice. Spacious, new, and modern. Overall we had a lovely stay and would definitely recommend to others.
The resort offers very nice and quiet beaches and atmosphere which is what we loved about it. Some people don’t like the quiet aspect of the resort, they have options to go next door to the family side where they can enjoy entertainment nightly. The food is good and the steak house stood out as one of the best meals we have had during the stay. We also loved the Wednesday Dominican food night—tons of delicious food with live music and dance if you’d like to. The not so good part is the staff service: they need more training. It’s not that they don’t speak much English, that didn’t bother us at all, it’s that the servers seemed having a hard time to manage tables. We asked many times to get coffee in the morning, every morning. The room is very nice. Spacious, new, and modern. Overall we had a lovely stay and would definitely recommend to others.
6
Mark
8 nov. 2025
·
Stannade 3 nätter
Clean environment, great beach, very friendly staff. The $500.00 credit is a list of coupons for a small amount of services most people would never use. For the ones i tried to use, the services don't accept them. No access to food between 11PM and 7AM. And very limited access to reservations at the restaurants, which are reservations only.
Clean environment, great beach, very friendly staff. The $500.00 credit is a list of coupons for a small amount of services most people would never use. For the ones i tried to use, the services don't accept them. No access to food between 11PM and 7AM. And very limited access to reservations at the restaurants, which are reservations only.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
6
John
24 maj 2026
·
Stannade 5 nätter
Jättetrevligt hotell men tyvärr är en stor andel av personalen så icke service-orienterad att det näst intill var otrevligt.
Jättetrevligt hotell men tyvärr är en stor andel av personalen så icke service-orienterad att det näst intill var otrevligt.
10
Christoffer
17 feb. 2026
·
Stannade 10 nätter
Allt var verkligen extremt bra, god mat, trevlig och serviceinriktad personal, fina pooler och fin strand i anslutning. Stark rekommendation
Allt var verkligen extremt bra, god mat, trevlig och serviceinriktad personal, fina pooler och fin strand i anslutning. Stark rekommendation
10
Yefri E
30 juni 2024
·
Stannade 5 nätter
I love it
I love it
6
Karin
7 feb. 2024
·
Stannade 9 nätter
Ett trevligt hotell men många barnsjukdomar. Personalen pratade ingen engelska, var nya på servering och kämpade med att få ihop logistiken.
Ett trevligt hotell men många barnsjukdomar. Personalen pratade ingen engelska, var nya på servering och kämpade med att få ihop logistiken.
10
Sotero
för 2 veckor sedan
·
Stannade 4 nätter
The staff A+ every person that I interact was wonderful,the food was great the amenities were great ,this is a great relaxing place to stay
The staff A+ every person that I interact was wonderful,the food was great the amenities were great ,this is a great relaxing place to stay
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Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-20: 289.179576USD
- 2026-09-21: 261.92539090963743USD
- 2026-09-22: 262.0765200673218USD
- 2026-09-23: 259.343588USD
- 2026-09-24: 284.9406403880005USD
- 2026-09-25: 304.93899747576904USD
- 2026-09-26: NO DATA
- 2026-09-27: 261.8389963708801USD
- 2026-09-28: 261.6122763692932USD
- 2026-09-29: 261.8389963708801USD
- 2026-09-30: 263.38292666281126USD
- 2026-10-01: 276.9126371189575USD
- 2026-10-02: 300.65495599999997USD
- 2026-10-03: NO DATA
- 2026-10-04: 288.20428426626586USD
- 2026-10-05: 276.8894538256225USD
- 2026-10-06: 276.4036027378845USD
- 2026-10-07: 271.3720401323852USD
- 2026-10-08: 291.474652USD
- 2026-10-09: 328.94592808557127USD
- 2026-10-10: NO DATA
- 2026-10-11: 320.58327292663574USD
- 2026-10-12: 276.4036027378845USD
- 2026-10-13: 276.3709990428772USD
- 2026-10-14: 291.474652USD
- 2026-10-15: 307.07889949877926USD
- 2026-10-16: 319.015564USD
- 2026-10-17: NO DATA
- 2026-10-18: 286.26299863018795USD
- 2026-10-19: 291.474652USD
- 2026-10-20: 274.261582USD
- 2026-10-21: 273.8835927604065USD
- 2026-10-22: 307.9028519543457USD
- 2026-10-23: 317.2739453532715USD
- 2026-10-24: NO DATA
- 2026-10-25: 316.720488USD
- 2026-10-26: 289.90853648703USD
- 2026-10-27: 275.40912USD
- 2026-10-28: 276.9126371189575USD
- 2026-10-29: 301.80249399999997USD
- 2026-10-30: 297.1308152524414USD
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 346.65264114123534USD
- 2026-11-03: 344.92814731390376USD
- 2026-11-04: 363.769546USD
- 2026-11-05: 404.20499174487304USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 366.35224192169187USD
- 2026-11-10: 363.769546USD
- 2026-11-11: 366.064622USD
- 2026-11-12: 365.8845837658081USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 366.5551832885742USD
- 2026-11-16: 363.769546USD
- 2026-11-17: 370.76585769555663USD
- 2026-11-18: 366.35224192169187USD
- 2026-11-19: 364.05219307025146USD
- 2026-11-20: NO DATA
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, förbandslåda och utomhusbelysning.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta boende innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Gäster under 18 år är inte tillåtna på det här boendet, som endast är avsett för vuxna.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Husdjur tillåts endast i vissa rum och det tillämpas även andra begränsningar vad gäller husdjur (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter). Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för husdjur: USD 100 per husdjur per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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