Booked room through Hotels.com. We stayed in room 204 on second floor. Room was impossibly small with no windows or storage. Could not open a suitcase on the floor without blocking a door. Toilet area was cramped. Electrical outlets not covered with plates. Parking area behind hotel was sketchy and had to navigate around dead rats. Checkin procedure and providing a security deposit by e-transfer was a pain. Requirement was not advertised on Hotel.com site. Security deposit was returned 3 days after checkout despite promise to return in 23-48 hours. Would not stay here again. We have used Hotels.com once since this visit but not likely to use again.
Booked room through Hotels.com. We stayed in room 204 on second floor. Room was impossibly small with no windows or storage. Could not open a suitcase on the floor without blocking a door. Toilet area was cramped. Electrical outlets not covered with plates. Parking area behind hotel was sketchy and had to navigate around dead rats. Checkin procedure and providing a security deposit by e-transfer was a pain. Requirement was not advertised on Hotel.com site. Security deposit was returned 3 days after checkout despite promise to return in 23-48 hours. Would not stay here again. We have used Hotels.com once since this visit but not likely to use again.