Is parking available at the hotel?

Self-parking is available on-site for a fee of EUR 5 per day, which includes in/out privileges. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features does the hotel offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas. However, specific details regarding room accessibility should be confirmed with the hotel prior to arrival.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Chaves, just steps from Museu da Região Flaviense and Chaves Castle. It is approximately 0.2 km from Torre de Menagem & Museu Militar and 0.3 km from Forte de Sao Francisco.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool. The operational hours and seasonal availability may vary, so it is advisable to check with the hotel for specific details.

What are the policies regarding children at the hotel?

Children are allowed at the property. The minimum age for children to stay for free is not specified, so it is recommended to confirm with the hotel directly for specific age policies.

What are the policies for extra beds and cribs?

The hotel offers cribs and rollaway/extra beds, but guests must contact the property in advance to reserve them. Additional charges may apply, and the maximum number allowed is subject to availability.

Castelo Hotel in Chaves, Portugal

Average nightly price at Castelo Hotel by month, last 12 months (USD)
Month	Average price
January	US$88
February	US$87
March	US$86
April	US$99
May	US$102
June	US$107
July	US$100
August	US$134
September	US$108
October	US$99
November	US$82
December	US$90

What guests think

Travellers describe Castelo Hotel as a modern, clean base in a central spot by the castle, with friendly staff and generally comfortable rooms, plus a well-liked breakfast, making it a convenient choice for short stays and city exploring.

Access to the spa and pool usually carries an extra fee and can feel limited, while parking ranges from free nearby options to paid on site. Some guests received compact rooms or poor views, and there are occasional service or maintenance hiccups, but most report a positive experience. Expect solid comfort and cleanliness, with some extras costing more.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is a spa and pool, but access is usually charged and the area can feel limited; some guests still enjoyed it. Parking options vary between free nearby spaces and paid garage on site.

Related guest reviews

8

Oscar

11 Jul 2025

·

Stayed 1 night

El hotel no está mal, muy bien ubicado… No obstante, para ser 4*, la piscina y el aparcamiento se paga aparte… Hay hoteles de menos estrellas, igual de bien situados, sin aparcamiento y sin piscina incluidos en el precio, o sea, igual que este, pero por mejor precio…

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8

Vitor

4 Aug 2024

·

Stayed 3 nights

Atendimento, staff tudo excelente, simpático... pequeno almoço variado e delicioso, apenas o café não é bom, deviam trocar de café... A parte do welness devia estar incluído no preço da suite, piscina, sauna não deviam cobrar. De resto foi tudo muito bom.

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10

Ricardo

10 Jun 2024

·

Stayed 1 night

Hotel bastante confortável, bem localizado. Contudo acho que deviam informar que o acesso ao SPA tem um custo de 10 euros por pessoa e é muito pequeno.

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10

J L

30 Jun 2025

·

Stayed 1 night

Lovely modern hotel. Secure underground parking for the motorbikes but check it out before you park. The entrance / exit is only short but it's steep. Very helpful reception staff.

10

Fernando

20 Jul 2025

·

Stayed 1 night

The staff are amazing The Hotel is amazing clean spacious and very very nice The rooms are very large and very comfortable bed The pool and the hot tub are wow All I have to say is a must to see and stay

10

Robert

3 Aug 2025

·

Stayed 3 nights

Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.

10

José Luis

20 May 2024

·

Stayed 1 night

Hotel muy bien situado, junto al Castillo de Chaves, con un gran aparcamiento gratuito junto a la puerta. Desayuno muy completo.

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10

Abel

23 Jan 2023

·

Stayed 1 night

Apreciamos os melhoramentos introduzidos desde a nossa última estadia, nomeadamente as toalhinhas de bidé na casa de banho e o secador no spa. O conforto do quarto mantém o exelente nível a que nos habituaram. A limpeza é impecável.

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10

Marina

28 Sept 2024

·

Stayed 1 night

From the lobby to our bathroom and also the spa area, all the details in onyx marble are stunning. Very quiet and tasteful. Breakfast was delicious, with a wide assortment of fruit and local pastries. We could walk everywhere.

10

M.Elena

13 Oct 2025

·

Stayed 3 nights

El único "pero" la profundidad de la piscina del spa.

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Cleanliness

Cleanliness is repeatedly praised across rooms and public areas; many describe the hotel as spotless. A few isolated issues were noted, such as missing shower gel.

Related guest reviews

10

jason

11 Nov 2024

·

Stayed 3 nights

Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.

10

Filipe

3 Mar 2024

·

Stayed 1 night

Hotel impecável, conforto e limpeza ao nível de de um 4 estrelas, o serviço esse é 5 estrelas.

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10

martin

8 May 2025

·

Stayed 2 nights

Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.

10

María Jesús

29 Jun 2024

·

Stayed 2 nights

La estancia ha sido extraordinaria tanto por el personal como por las instalaciones, todo muy cuidado y limpio, buen desayuno, se puede ir andando a todos los sitios de interés.

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10

Robert

3 Aug 2025

·

Stayed 3 nights

Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.

10

Rute

8 Apr 2024

·

Stayed 5 nights

Very cozy and clean hotel. Great breakfast selection and friendly employees

10

Abel

23 Jan 2023

·

Stayed 1 night

Apreciamos os melhoramentos introduzidos desde a nossa última estadia, nomeadamente as toalhinhas de bidé na casa de banho e o secador no spa. O conforto do quarto mantém o exelente nível a que nos habituaram. A limpeza é impecável.

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10

Ingrid

10 Oct 2023

·

Stayed 1 night

Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.

4

Jakub

11 Nov 2025

·

Stayed 1 night

super cold room during arrival - AC set to 19 deg...but i think it was even colder issue with electricity at morning empty shower gel in shower - observed late night (before sleep) when i was wet in shower already

10

John

11 Jul 2023

·

Stayed 5 nights

Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars

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Rooms

Rooms are modern and comfortable, often spacious with good beds and some with castle views. However, some guests received compact rooms or poor views.

Related guest reviews

10

Pascal

12 Aug 2025

·

Stayed 1 night

Très belle chambre avec un beau balcon

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8

Ivy

8 Oct 2024

·

Stayed 3 nights

Great rooms with a castle view. One staff member at check-in was rude when we arrived early.

10

Karen

2 Jun 2024

·

Stayed 1 night

One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast

6

Gian Claudio

5 Mar 2022

·

Stayed 7 nights

Il soggiorno è andato complessivamente bene, ma ci sono state alcune gravi pecche. Avevamo prenotato per 7 notti una camera standard e ci siamo ritrovati in una stanza molto piccola e soprattutto con le finestre che guardavano ad una distanza di 2 metri una palazzina in ristrutturazione per cui il nostro panorama erano calcinacci e non c’era possibilità di aprire la finestra per la polvere che entrava. Siamo andati alla reception e abbiamo chiesto il cambio con una superior che ci è stato accordato. Ci sistemiamo e in una stanza che non ha confronti con la standard. Scendiamo per andare a fare due passi e ci viene detto che dobbiamo cambiare di nuovo perché il giorno dopo l’hotel sarebbe stato tutto occupato. Questa storia di disfare i bagagli e rifare i bagagli è andata avanti per un’altra volta. Ma non potevano dirci subito che l’hotel era completo per quel giorno e che avremmo potuto avere una superior solo dopo due notti

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10

Claudio Paulino

15 Sept 2022

·

Stayed 1 night

Hotel com instalações novas. Habitação de dimensões e conforto excelentes. Pequeno almoço dentro dos melhores padrões internacionais. Equipa atenciosa e bem preparada.

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8

Birgit Merete Bjerregaard

14 Jun 2025

·

Stayed 4 nights

God morgenmad. Behagelige og søde receptionister. Kæmpehåndklæder. Desværre fik vi en udsigt til en gul væg. Og vinduet var matteret, så det var lidt et fængsel. Kunne ikke få et andet værelse. Vi skulle være der 4 nætter.

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10

Fernando

20 Jul 2025

·

Stayed 1 night

The staff are amazing The Hotel is amazing clean spacious and very very nice The rooms are very large and very comfortable bed The pool and the hot tub are wow All I have to say is a must to see and stay

8

NUNO

8 Dec 2025

·

Stayed 2 nights

Quarto grande. Boa cama.

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8

Manuel

15 Aug 2024

·

Stayed 1 night

La limpieza y la amabilidad y profesionalidad del personal, quizá habitación muy justa de espacio no hay ni donde poder poner bolso o maleta.ideal para una noche no más.

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10

Dave

14 Jul 2025

·

Stayed 1 night

Absolutely perfect in every respect. From the beautifully air conditioned room, to the quality of the bedding and towels and a great location too

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Service

Staff are widely described as friendly and helpful, especially at the front desk. There are occasional lapses, including a rude interaction and confusion around room changes.

Related guest reviews

10

jason

11 Nov 2024

·

Stayed 3 nights

Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.

8

Ivy

8 Oct 2024

·

Stayed 3 nights

Great rooms with a castle view. One staff member at check-in was rude when we arrived early.

10

Garrett

29 Jun 2024

·

Stayed 1 night

AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)

10

Mattias

5 Sept 2024

·

Stayed 2 nights

Beautifully located next to the castle in the centre of Chaves. Close to supermarkets, aswell as bars and restaurant. The hotel is modern, fresh and the staff are friendly and will go the extra mile to satisfy your needs. Will choose Castelo next time I go back to Chaves.

10

Iris

30 Aug 2024

·

Stayed 1 night

front desk staff was very friendly, Hugo was great help.

8

Birgit Merete Bjerregaard

14 Jun 2025

·

Stayed 4 nights

God morgenmad. Behagelige og søde receptionister. Kæmpehåndklæder. Desværre fik vi en udsigt til en gul væg. Og vinduet var matteret, så det var lidt et fængsel. Kunne ikke få et andet værelse. Vi skulle være der 4 nætter.

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10

J L

30 Jun 2025

·

Stayed 1 night

Lovely modern hotel. Secure underground parking for the motorbikes but check it out before you park. The entrance / exit is only short but it's steep. Very helpful reception staff.

10

John

23 Mar 2023

·

Stayed 1 night

A fabulous find. Great service from reception with very good recommendations for dinner. Lovely hotel next to the castle, town hall and church. Highly recommended.

10

martin

8 May 2025

·

Stayed 2 nights

Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.

10

Robert

3 Aug 2025

·

Stayed 3 nights

Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.

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Location

Excellent central location next to the castle and within easy walking distance of restaurants and sights.

Related guest reviews

10

Mattias

5 Sept 2024

·

Stayed 2 nights

Beautifully located next to the castle in the centre of Chaves. Close to supermarkets, aswell as bars and restaurant. The hotel is modern, fresh and the staff are friendly and will go the extra mile to satisfy your needs. Will choose Castelo next time I go back to Chaves.

10

Karen

2 Jun 2024

·

Stayed 1 night

One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast

10

darcilene n

16 Nov 2025

·

Stayed 1 night

Hotel bem localizado, quarto bom e café da manhã saboroso!

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10

John

23 Mar 2023

·

Stayed 1 night

A fabulous find. Great service from reception with very good recommendations for dinner. Lovely hotel next to the castle, town hall and church. Highly recommended.

10

martin

8 May 2025

·

Stayed 2 nights

Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.

10

Robert

3 Aug 2025

·

Stayed 3 nights

Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.

10

José Luis

20 May 2024

·

Stayed 1 night

Hotel muy bien situado, junto al Castillo de Chaves, con un gran aparcamiento gratuito junto a la puerta. Desayuno muy completo.

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10

Ingrid

10 Oct 2023

·

Stayed 1 night

Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.

10

Marina

28 Sept 2024

·

Stayed 1 night

From the lobby to our bathroom and also the spa area, all the details in onyx marble are stunning. Very quiet and tasteful. Breakfast was delicious, with a wide assortment of fruit and local pastries. We could walk everywhere.

10

John

11 Jul 2023

·

Stayed 5 nights

Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars

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Dining

Breakfast is generally praised for quality and variety, with several mentions of a generous buffet. A few guests found it weaker than before or disliked the coffee.

Related guest reviews

10

jason

11 Nov 2024

·

Stayed 3 nights

Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.

8

Vitor

4 Aug 2024

·

Stayed 3 nights

Atendimento, staff tudo excelente, simpático... pequeno almoço variado e delicioso, apenas o café não é bom, deviam trocar de café... A parte do welness devia estar incluído no preço da suite, piscina, sauna não deviam cobrar. De resto foi tudo muito bom.

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10

darcilene n

16 Nov 2025

·

Stayed 1 night

Hotel bem localizado, quarto bom e café da manhã saboroso!

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8

Antonio Carlos

2 Nov 2025

·

Stayed 3 nights

Já tinha estado no Castelo hotel anteriormente. A localização é boa, as instalações são boas, mas o café da manhã piorou muito, está muito fraco.

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10

martin

8 May 2025

·

Stayed 2 nights

Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.

10

Robert

3 Aug 2025

·

Stayed 3 nights

Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.

10

José Luis

20 May 2024

·

Stayed 1 night

Hotel muy bien situado, junto al Castillo de Chaves, con un gran aparcamiento gratuito junto a la puerta. Desayuno muy completo.

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10

Jose Luis

12 Oct 2022

·

Stayed 1 night

Excelente pequeno almoço e, com folar. Quarto e casa de banho confortaveis.

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10

Silvana

5 Feb 2026

·

Stayed 1 night

Quarto excelente , chuveiro ótimo , café da manhã muito bem servido , hotel muito bem devorado .

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10

Marina

28 Sept 2024

·

Stayed 1 night

From the lobby to our bathroom and also the spa area, all the details in onyx marble are stunning. Very quiet and tasteful. Breakfast was delicious, with a wide assortment of fruit and local pastries. We could walk everywhere.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $92	3 $137
4 $115	5 $101	6 $101	7 $92	8 $101	9 $117	10 $106
11 $87	12 $87	13 $87	14 $87	15 $87	16 $111	17 $111
18 $87	19 $87	20 $87	21 $87	22 $87	23 $101	24 $111
25 $87	26 $88	27 $88	28 $88	29 $104	30 $106	31

Castelo Hotel

Prices for Castelo Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Superior

Superior Twin Room

Superior Double Room

Suite with Balcony

Suite with Jacuzzi

Standard Double Room

Basic Twin Room

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Suite Contemporanea

Guest reviews of Castelo Hotel

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Castelo Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $103	28 $104	29 $102	30 $97