Name: Castelo Hotel
Address: Rua da Muralha 2 a 4, Santa Maria Maior, Chaves, Portugal, Chaves, Vila Real District, Portugal
Rating: 9.15

Guest reviews

9.2

Superb

Based on 1,934 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers describe Castelo Hotel as a modern, clean base in a central spot by the castle, with friendly staff and generally comfortable rooms, plus a well-liked breakfast, making it a convenient choice for short stays and city exploring.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Jakub

11 Nov 2025

·

Stayed 1 night

super cold room during arrival - AC set to 19 deg...but i think it was even colder issue with electricity at morning empty shower gel in shower - observed late night (before sleep) when i was wet in shower already

10

Robert

3 Aug 2025

·

Stayed 3 nights

Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.

10

Fernando

20 Jul 2025

·

Stayed 1 night

The staff are amazing The Hotel is amazing clean spacious and very very nice The rooms are very large and very comfortable bed The pool and the hot tub are wow All I have to say is a must to see and stay

10

Dave

14 Jul 2025

·

Stayed 1 night

Absolutely perfect in every respect. From the beautifully air conditioned room, to the quality of the bedding and towels and a great location too

10

J L

30 Jun 2025

·

Stayed 1 night

Lovely modern hotel. Secure underground parking for the motorbikes but check it out before you park. The entrance / exit is only short but it's steep. Very helpful reception staff.

Rua da Muralha 2 a 4, Santa Maria Maior, Chaves, Portugal

Location

A stay at Castelo Hotel places you in the heart of Chaves, steps from Museu da Região Flaviense and Chaves Castle. This spa hotel is 0.2 mi (0.3 km) from Torre de Menagem & Museu Militar and 0.3 mi (0.5 km) from Forte de Sao Francisco.

Museu da Região Flaviense(0.1 Miles)

Chaves Castle(0.1 Miles)

Church of Santa Maria Maior(0.1 Miles)

Torre de Menagem & Museu Militar(0.1 Miles)

Museu de Arte Sacra da Catedral de Chaves(0.2 Miles)

Roman Baths and Palace of Justice(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of EUR 5 per day, which includes in/out privileges. No reservation is required.

A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas. However, specific details regarding room accessibility should be confirmed with the hotel prior to arrival.

The hotel is centrally located in Chaves, just steps from Museu da Região Flaviense and Chaves Castle. It is approximately 0.2 km from Torre de Menagem & Museu Militar and 0.3 km from Forte de Sao Francisco.

Yes, the hotel features an indoor pool. The operational hours and seasonal availability may vary, so it is advisable to check with the hotel for specific details.

Children are allowed at the property. The minimum age for children to stay for free is not specified, so it is recommended to confirm with the hotel directly for specific age policies.

The hotel offers cribs and rollaway/extra beds, but guests must contact the property in advance to reserve them. Additional charges may apply, and the maximum number allowed is subject to availability.

Castelo Hotel

Amenities

Property description

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