Name: Tru By Hilton Janesville
Address: 2702 Pontiac Place, Janesville, Wisconsin, United States of America, Janesville, Wisconsin, US
Price range: $100–$197 per night
Rating: 8

What guests think

Travellers praise Tru By Hilton Janesville for its new, clean feel, modern lobby with games, convenient location near the interstate and shopping, comfortable beds, and a generally solid complimentary breakfast, creating a practical base for short stays and road trips.

Rooms are modern with hard floors and open storage; several guests found them compact, reported hard-to-control or noisy A/C, and missed in-room coffee makers or microwaves. Facilities earn praise for a clean pool and a decent gym, and some appreciated on-site EV charging, though a few missed having a hot tub. Access can be confusing due to tricky signage or mapping, while several reviews still described the property as quiet and good value. Expect a contemporary stay with welcoming service and practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests highlight the lively lobby with games, a well-equipped gym, a clean pool, and convenient EV charging; the 24/7 coffee and a small snack market are appreciated. Some note the absence of a hot tub.

Related guest reviews

10

Jane

Apr 29, 2024

·

Stayed 1 night

Very nice new hotel. Loved the walk in shower & huge tv. No microwave though. We chose this hotel because it had free EV charging for guests.

10

Mackenzie

Mar 5, 2025

·

Stayed 1 night

Breakfast was good, pool was clean and warm, our rooms was very clean

10

kristin

Nov 4, 2025

·

Stayed 1 night

The room was clean, the lobby was great and we had a blast playing pool!

10

Alexander

Dec 13, 2024

·

Stayed 1 night

I had a great stay! The staff was attentive, the fitness room was new and clean and there was free lavazza coffee all day.

10

Shelly

Nov 20, 2025

·

Stayed 1 night

Cute Lobby. Clean comfortable room. Quick easy breakfast. Nice little gym.

10

Nicholas

Feb 25, 2024

·

Stayed 1 night

Brand new!!! Pool table in the lobby.

10

Judith

Oct 2, 2025

·

Stayed 2 nights

Awesome experience. Bright inviting, best lobby ever! even had a pool table. Would definitely stay at another Tru!

10

Joy

Apr 10, 2024

·

Stayed 1 night

Very short stay but very impressed and would love to go back when not just stopping for a quick rest during a very long drive home. Extremely impressed that we were able to also charge our car overnight at no additional cost!

6

Anne L.

Apr 6, 2025

·

Stayed 1 night

I requested a room with a handicap type shower and it was very good - good bench and showerheads, very good grab bars. The room was well equipped for wheelchair users (I use a walker but need a lot of support in general). The king bed was comfortable as were the pillows. There is a pool, a small gym, and a small pool table, in use when I arrived by a number of young teengers. A good place for kids, I think.

10

Tammy

Sep 9, 2025

·

Stayed 1 night

We were impressed by friendliness of the staff both night and morning equally kind. One stop stay with their mini shop of snacks and other basics, great coffee 24/7 and yummy free breakfast. Oh; and no skimpy travel soaps with eco friendly refillable containers of lotion, body wash, shampoo and the best ... conditioner!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is repeatedly praised across rooms and public areas, with several mentions of spotless spaces. Occasional lapses appear, such as missed housekeeping or stray debris on floors.

Related guest reviews

10

Summer

Oct 17, 2024

·

Stayed 1 night

Very clean! New build.

10

Debbie

Mar 28, 2025

·

Stayed 1 night

Was close in proximity to freeway but didn’t hear noise from freeway. Very quiet, clean - would definitely stay there again!

10

Crystal

Jan 26, 2025

·

Stayed 2 nights

Hotel was very easy to get to. Staff was very friendly and happy. Property was clean.

8

Amy

Jun 3, 2024

·

Stayed 1 night

Had to have someone sweep someone’s nail clippings off the floor but rest of room was clean

10

Ann

Nov 9, 2025

·

Stayed 1 night

Room was spotless, comfy beds and pillows and the staff were so friendly. Matthew from the front desk sent me a text to make sure everything was good with our room and what could he do to make our stay even better. Love this hotel.

10

Chad

Jan 25, 2026

·

Stayed 1 night

New, clean, modern and comfortable. Great breakfast.

10

Katie

Nov 25, 2025

·

Stayed 1 night

Very clean, comfy beds! We were not in town long enpugh to do anything else. Just a pitstop on a long roadtrip and needed a place to sleep and shower. We would stay here again!

10

Teresa

Dec 5, 2025

·

Stayed 1 night

Great experience checking in. Room was clean. Comfortable bed and pillows. Refrigerator worked perfectly. Breakfast room was very clean and food was good.

10

Brenda

Jul 29, 2024

·

Stayed 1 night

Room was spotless and clean. Staff was very friendly and helpful. The food very good. Will stay again in the future.

4

melanie

Oct 6, 2025

·

Stayed 2 nights

We were not happy with our stay. Here is why: 1) The toilet was not properly cemented down and clanked around. 2) The air conditioning system could use an explanation on the thermostat in the room. I had to call the front desk three times before someone finally came to help me out. It was 77* in my room. 3) I used the iron which spilled some water on the floor - in about a one foot square area- and a white washcloth was filthy after I dried it. Disgusting. 4) Same thing happened in the bathroom. In there I used the bath mat to dry the floor. I expected better from Hilton. I was very disappointed.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and minimalist with hard floors and open storage; several reviewers found them compact. Recurring drawbacks include hard-to-control or noisy A/C and the lack of in-room coffee makers or microwaves; some noted noise from neighboring rooms or chairs.

Related guest reviews

10

Mary

Jul 7, 2025

·

Stayed 1 night

Awesome stay! Only we could not get air conditioning to rise temperature and turn off.

6

Steve

Jun 8, 2025

·

Stayed 1 night

Small room. No carpet. Hard to control room temperature.

10

Yesenia

Dec 22, 2025

·

Stayed 1 night

Great everything, wish room was a bit more spacious since it was a kind bed but everything was great!

2

Michael

Jul 29, 2025

·

Stayed 1 night

For the size of the room the air conditioner could not keep the room cold. The air conditioner was super loud. My wife and I could not sleep. When i broight this up all i was told was. Not much they could do but maybe look at the unit. Nothing was done and for the price and for how new the property is it is not worth the money.

6

Taemie

Jul 29, 2024

·

Stayed 5 nights

The property is new, quiet, and clean, but. There was no coffee maker or place to put your clothes away. Just open shelves. No carpet either. It just felt kind of weird and unfurnished. I wouldn’t stay there again.

8

Tyler

Aug 18, 2024

·

Stayed 1 night

Loved everything about this place. One tiny gripe is when you try to watch tv, the quality is very poor. Blurry picture and freezing. Might be an internet issue.

4

Jon

Aug 2, 2025

·

Stayed 1 night

Or good at all. The card key maker wasn’t working so if we wanted to leave the room we had to be let back in by staff. Room was tiny. No frills at all. No bath mat, only 2 bath towels. Bed was ok. Staff had to make a comment about how we booked through a third party, like it’s a bad thing. I’m wondering if that’s why we were given such a tiny bare room. Will not stay here again.

8

Michelle

Jun 9, 2024

·

Stayed 2 nights

Very industrial decorating. No coffee makers in the rooms

8

steve

Aug 12, 2025

·

Stayed 3 nights

Should not have roller chairs on hard surface floors. Very loud when moved

8

Matthew

Oct 24, 2024

·

Stayed 1 night

nice. room next door was a bit loud with their tv. but, what can you do?

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, attentive, and accommodating, with staff frequently called out by name and proactive check-ins. A few hiccups occur, such as slower check-in during system issues or delayed help with room controls.

Related guest reviews

10

Travis

Sep 26, 2024

·

Stayed 3 nights

The staff was so incredibly friendly, helpful and accommodating during our stay, especially the general manager. We had to unexpectedly stay an additional day and were in an ADA room that they were able to extend. Clean property and all of the staff greeted everyone with a smile and good morning or good evening. Would highly recommend this property when visiting Janesville.

8

Judith

Jul 27, 2024

·

Stayed 1 night

Long wait to check in: 1 very friendly and gracious check-in clerk; computer system down so had to go to a back office each time someone got processed; breakfast was only very sweet things n dry powdered eggs.

10

Ann

Nov 9, 2025

·

Stayed 1 night

Room was spotless, comfy beds and pillows and the staff were so friendly. Matthew from the front desk sent me a text to make sure everything was good with our room and what could he do to make our stay even better. Love this hotel.

10

Renee

Oct 1, 2025

·

Stayed 1 night

Friendly team, Great property, Convenient location.

10

Candice

Nov 9, 2024

·

Stayed 1 night

Wonderful experience... Jacob is so friendly and accomodating, he makes check in very comfortable. Thank you!

10

Sandra

Aug 12, 2024

·

Stayed 2 nights

My stay was amazing. We first arrived and met heather who was pleasant smiling and awesome customer service. She helped us with food options and places to visit but just kind. That night we met Jacob he was amazing smiling pleasant friendly overall awesome customer service also. He laughed and joked with us and gave great customer service. He also told us about downtown area and places to eat and Check out. The food staff was awesome also with making sure breakfast was stocked and even asked how we were doing. Never had staff so friendly. The hotel was beautiful and would stay again. Clean rooms and lobby. Loved the pool table and games. The pool was nice and clean but the only thing didn’t see a dirty towel basket so towels were laying around. My stay was perfect.

8

Erin

Sep 7, 2025

·

Stayed 1 night

Kind staff and clean facilities

10

Doreen

Aug 11, 2024

·

Stayed 2 nights

Where do I start from the greeting from Heather and the great customer service from Jacob, they were like family! These two are awesome! I mean the hotel was awesome, customer service was awesome, Jacob can’t ever leave here, what a phenomenal attitude, Heather get you everything you need, so attentive to people. They are a gem.

10

Tammy

Sep 9, 2025

·

Stayed 1 night

We were impressed by friendliness of the staff both night and morning equally kind. One stop stay with their mini shop of snacks and other basics, great coffee 24/7 and yummy free breakfast. Oh; and no skimpy travel soaps with eco friendly refillable containers of lotion, body wash, shampoo and the best ... conditioner!

8

Allison

Jul 14, 2024

·

Stayed 2 nights

Very accommodating staff…much appreciated!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient to the interstate, shopping, and downtown, and several guests found it quiet despite freeway proximity. However, multiple reviews note confusing or poorly signed access and occasionally misleading map directions.

Related guest reviews

10

Anne

Feb 26, 2024

·

Stayed 1 night

First time staying here. Was in town for Flannelfest and the hotel was clean, convenient to the expressway and downtown. There are 2 hotels in the same entrance...be sure you check which one you are going to...kind of confusing!

10

Eric

Apr 5, 2025

·

Stayed 1 night

Need better signs from road

10

Debbie

Mar 28, 2025

·

Stayed 1 night

Was close in proximity to freeway but didn’t hear noise from freeway. Very quiet, clean - would definitely stay there again!

10

JUANITA

Apr 2, 2025

·

Stayed 1 night

Very nice hotel a little difficult to get to the road it’s on in the dark!

8

Rafael

Jul 15, 2025

·

Stayed 2 nights

Close enough to stores and restaurants to conveniently go to, yet tucked away so not to be hindered with extra traffic. Very nice lobby, decent breakfast.

10

Kevin

Sep 21, 2025

·

Stayed 1 night

Nice clean property. Cool Downtown in Janesville 10 minutes away

10

chris

Apr 3, 2024

·

Stayed 1 night

This the third Tru I have stayed in recently. Google Maps directions to the entry were wrong or misleading in each case. Quite strange. Otherwise an excellent value.

10

Michael

Jul 3, 2024

·

Stayed 1 night

Comfortable bed and unit and close to shopping and dining.

10

Susan

Sep 20, 2024

·

Stayed 1 night

Driving access to the property is a mess... Whiteboard near the elevators with guest recommendations and comments was great!

10

Valerie

Sep 14, 2025

·

Stayed 1 night

Great clean place to stay! Very convenient to restaurants and shopping.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well-liked and sometimes above average, with 24/7 lobby coffee noted. Some guests found the spread only fair or too sweet, and a few criticized coffee quality or pancake-machine consistency.

Related guest reviews

10

KAREN

Aug 29, 2025

·

Stayed 1 night

We got a great recommendation nearby for dinner. I did read on other reviews about a great breakfast but actually it was just fair. Nothing more or less than most others. Most free breakfasts have gotten so bad I don't even usually go down but really little things like just having a good cup of coffee and yogurt goes a long way.

8

Judith

Jul 27, 2024

·

Stayed 1 night

Long wait to check in: 1 very friendly and gracious check-in clerk; computer system down so had to go to a back office each time someone got processed; breakfast was only very sweet things n dry powdered eggs.

8

Rita

Jun 2, 2024

·

Stayed 4 nights

Very clean, new place. I thought it was kind of weird that there was no direct access to the hotel, had to drive through other parking lots to get there. Staff was very friendly. I rated low in eco friendly because breakfast included paper plates and individually wrapped, sealed, plastic silverware. Breakfast was delicious and there were great options. Loved the availability of coffee, hot water, and decaf around the clock. I liked that we could stay there with our Golden. He’s very well behaved, but hairy.

10

Mackenzie

Mar 5, 2025

·

Stayed 1 night

Breakfast was good, pool was clean and warm, our rooms was very clean

10

Chad

Jan 25, 2026

·

Stayed 1 night

New, clean, modern and comfortable. Great breakfast.

10

Kristin

Oct 26, 2025

·

Stayed 1 night

Clean good breakfast

10

Teresa

Dec 5, 2025

·

Stayed 1 night

Great experience checking in. Room was clean. Comfortable bed and pillows. Refrigerator worked perfectly. Breakfast room was very clean and food was good.

10

Bob

Nov 24, 2025

·

Stayed 1 night

Clean, comfortable room. I like the swivel-mounted TV. Above par breakfast.

10

Tammy

Sep 9, 2025

·

Stayed 1 night

We were impressed by friendliness of the staff both night and morning equally kind. One stop stay with their mini shop of snacks and other basics, great coffee 24/7 and yummy free breakfast. Oh; and no skimpy travel soaps with eco friendly refillable containers of lotion, body wash, shampoo and the best ... conditioner!

10

Anna

Apr 24, 2024

·

Stayed 3 nights

Great stay. Clean and modern. Lots of connections for electronics. Comfortable bed. Fridge in room. Breakfast decent. Souperior frendly staff. Great pool and gym. Nice snack supply. Will stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$110
February	$115
March	$122
April	$121
May	$142
June	$153
July	$142
August	$140
September	$132
October	$132
November	$114
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $169	15	16 $168	17 $144	18	19 $186
20 $101	21 $150	22 $133	23 $131	24 $121	25 $130	26 $176
27 $100	28 $130	29 $131	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $173	3 $173
4 $101	5 $142	6 $130	7 $163	8 $123	9 $128	10 $129
11 $100	12 $129	13 $130	14 $130	15 $122	16 $187	17 $197
18 $101	19 $131	20 $133	21 $131	22 $121	23 $173	24 $186
25 $101	26 $130	27 $131	28 $131	29 $132	30 $186	31 $129

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Hearing)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Room, 2 Queen Beds

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Janesville

Have a question?

Prices for upcoming dates