Hilton Buena Park Anaheim

Clean room, nice restaurant and lounge, quick valet. Conveniently connected to the Source.

Loved the outdoor roof pool and the fact that it was connected to a shopping/dining outdoor mall

This is a beautiful property in a great, convenient location. I definitely enjoyed my stay! The gym has everything it needs; the pool being located on the 4th floor makes for a perfect sunset watch. The rooms are clean, service was fantastic! I didn't try the restaurant in the lobby, but it smelt delicious. HOWEVER The ONLY complaint I have is parking... They don't have a designated area specifically for the hotel, its shared parking with the busy Kpop mall connected to the hotel. When booking it stated there was free, self-parking. It failed to mention that I would have to walk quite far. So, the only choice I was given is to walk back and forth from the mall or spend $25.00 a night for valet. It just sucks that I had to spend an extra $100.00 during my stay JUST to park my vehicle. Other than that, I loved it. 8/10

they don’t have self parking space other i like the hotel

Very nice facility with service and it can be accessed to the Source mall, one of best Korean Culture complex mall in US, directly.

The room was clean and a decent size. Valet only for parking (so that got expensive). Keys would work then not work (not ideal). Trying to get service at the on site restaurant was not very good, but ok. For the price it was a pretty good deal overall.

Sole valet parking option was new to experience but very well managed.

It’s great location. Linked to the source mall. It’s valet Parking only. Nice roof top pool, nice gym, delicious and affordable breakfast. Kind staff. I would definitely love to come back here!!

Great place to stay, 10 min drive to Disneyland. Only thing is no self parking and valet is an extra $25 per night.

Loved the valet

Excellent hotel. This place was super clean and very pretty rooms. It was close to the Korean mall as well! Lots of food within walking distance right out the back of the hotel! Very good food!

The bedsheets were dirty and no toilet paper :/ we had to call receptionist to bring us all new clean sheets and more toilet paper.

Beautiful hotel, room was clean and very nice. Staff was excellent. Bartender was wonderful!

The hotel location was awesome. It was very clean and the staff were nice.

The Hotel is very clean and convenient. Walking distance from everything. Customer service was excellent! We love it there will definitely go back and stay there again.

There is NO parking. They do not allow it. You MUST valet and they charge handsomely for it. The water pressure is so low, you can barely get the soap off. The lobby smells like garbage. Our room was not ready at 4:30 when check in is at 3:00.

The property overall was very nice and the staff were amazing. We arrived early and the front desk let us check into our room once we arrived. They don’t have self parking, so you have to valet your car but the service was convenient. They had our car ready by the time we got downstairs. The room wasn’t too bad, the only thing that I would complain about is that it was very dusty. There was a flurry of dust when the walked in the first day. Didn’t notice it too much in the evening or during the rest of our stay. I plan to stay here again if we go back to SoCal.

It's fairly a new hotel and the room was clean and nice.

Would rather park my own car but it was ok. Carpet in hallways need a good deep cleaning. Friendly staff.

The clean8ng staff are excellent!

We loved our stay at this place as it was walking distance to The Source. It is a very modernized looking hotel and we loved how spacious our room was. The only issue was the AC unit in our room which was super loud when it kicked on and our shower head pressure was super low, so we had to use the hand held one. Other than that, we will definitely come back again

The room was very clean. Stayed on the top floor with a balcony. Great view.

I don’t recommend this hotel. They have no Self parking only valet and is $25 per night. None of the rooms have a refrigerator. There were some guests that were complaining that there was no hot water in there rooms. Also, as far as the pool is a decent size, not deep, only 4 feet. There is No hot tub. I would rather not stay there again.

Everything was perfect. Except the A/C was leaking.

I wish our room had a refrigerator.

Great property. Booked a suite and the master bedroom TV was missing. When I contacted the front desk they said the room doesn’t have a TV. Found out later we were lied to and hotel maintenance knew the TV was stolen but didn’t want to bother replacing.

No hot water. In bath. I shower cold water

Five stars! Comfortable quiet and new!

No way yo watch tv. Internet was down my Entire stay. No one came to assist

AC didn't work

Fire alarm randomly went off and no clear direction from staff whether it was over or not, repeatedly kept playing. Someone higher up announced something through the speakers but you can barely hear them so didn't know what happened. The parking only being valet with no regular parking available is completely ridiculous and beyond irritating when having to wait for your car. Waste of $50 I didn't need to spend, only good thing was the room service and that's it won't come back at all

I’ve always had great experiences with Hilton…until now. My one-night stay at Hilton Buena Park was disappointing from the start. Check-in was delayed because my room wasn’t ready, and there was clearly a lack of communication with housekeeping. Unlike other Hilton locations, there were no basic amenities offered…not even a bottle of water at check-in. The next morning, I went down hoping to grab a coffee, only to be told by the waitress that I’d have to wait because they were short-staffed. Overall, this location did not meet the standard of hospitality I’ve come to expect from Hilton. I hope they can improve both service and guest experience moving forward.

This is a really nice hotel, I just don’t understand why the concierge here doesn’t help with your bags. Also, I called about a charge on my card and spoke to Arayeli( may be misspelled) she was rude and had a bad attitude, I don’t understand businesses who employ people with bad attitudes like this, it’s even more shocking since the hotel manager Michael is very nice and welcoming.

Good evening Samuel, It was my first visit here at the Source Hilton in Buena Park. I arrived at 3:30 knowing the check in is at 4:00. However, when I tried to check in the front desk receptionist informed me that my room was not ready which I had to wait. I said okay I will wait. She asked my phone number so that she can let me know when it's ready. I said to her I will wait at the lobby and she said that's fine. As I was waiting at the lobby, it came close to 4'0 clock. And still no calls. I was looking at the check in front desk and there were 4 people and they were laughing and talking but no one was trying to contact me or inform me what the status was. So I walked up to front desk receptionist and asked carefully if my room was ready. They all looked at each and said they needed to check the room and see if it was ready. So I asked how long it would take to do that? And they all said, oh maybe another 10 minutes? At this point, I was little bit upset because I had a plan. I told all the front desk receptionist that I have a plan and I don't have another 10 minutes to wait. It was not a good experience with this hotel knowing that I watched the whole thing with the front desk. However, I did have a great time with my husband and my friends. Just letting you know that the front desk needs to accommodate with customer service so that they are taking care of. Thank you!

For staff and service I would of given terrible because Steven at valet/concierge stood there and watched me put all my bags/luggage on the cart and when I was finished he asked me “is there anything else in the car” I said “no I got it all now” he said “ok good”! He just wasn’t very customer service friendly,seems arrogant! I called the hotel manager Michael and he was very nice and understanding and apologetic about what occurred ( he has cool orange glasses too) but Michael is the reason I am giving 5 stars for that category!

Had an amazing stay here! Valet parking was great just a little pricey! The valet parking team was amazing so with tipping it was a little too expensive but overall had the best stay. The cleaning staff were very active and professional!

Service was first rate; hotel, staff, and dinning area excellent. A top place to stay if you are visitng the area!!

The staff were excellent. Super friendly and helpful. The room was comfortable, clean and Mid Century decor which we loved! I now have some ideas for our home. Easy walk to everywhere you would want to go to. We'll be back! Cool pool area!

They gave away my reservation and blamed me for not checking in sooner. Worst part was I called the day before to confirm my reservation.

I recently stayed at the Hilton Buena Park (Room 540) and unfortunately had a terrible experience. I accidentally left behind a brand new Dyson Airstraight (still in the unopened box) when checking out. As soon as I realized, I immediately called the hotel’s Lost & Found department. To my shock, they claimed nothing had been found. I was even told, “We’ve found bigger items before, so we would have found this if it was there.” That response was both dismissive and unprofessional. The fact is, the item was left in the room—it wasn’t opened, it wasn’t misplaced. Somehow, it simply “disappeared.” This experience has left me feeling that there is a serious issue with how the hotel handles lost property. Guests trust hotels to provide a safe and honest environment, and that trust was completely broken. I would strongly caution others: if you value your belongings, be extremely careful when staying here. My brand new purchase is gone, and the hotel has taken zero accountability.

Excellent hotel. This place was super clean and very pretty rooms. It was close to the Korean mall as well! Lots of food within walking distance right out the back of the hotel! Very good food!

Perfect location

Great place to stay awesome room with different options 2-3min drive to Knotts or Medieval times.

Distance from theme parks are perfect

DO NOT STAY HERE. The freeway noise is insanely loud — it feels like you’re sleeping on the shoulder of the highway. It is impossible to get a good night’s sleep. Even worse, the front desk seems to be in cahoots with the towing company. Their parking policy is a total scam — confusing and poorly communicated, and it honestly feels like they want you to get towed. I wouldn’t be surprised if they get a cut from every vehicle removed from the garage. It is clean and newly built, but there are plenty of other places to stay without this hassle and noise. Avoid this place at all costs.

Very nice facility with service and it can be accessed to the Source mall, one of best Korean Culture complex mall in US, directly.

good location for foods and others

Was convenient to freeways, easy to get to and find.

Very nice modern property. It has a pool on the 4th floor that is very nice. Also is connected to mall so your able to just walk there. Very convenient.

great location

Staff was amazing and the location was perfect! We ate dinner in the hotel restaurant and even though it was pricey it was worth it! I can’t wait to stay again.

Beautiful hotel, room was clean and very nice. Staff was excellent. Bartender was wonderful!

I’ve always had great experiences with Hilton…until now. My one-night stay at Hilton Buena Park was disappointing from the start. Check-in was delayed because my room wasn’t ready, and there was clearly a lack of communication with housekeeping. Unlike other Hilton locations, there were no basic amenities offered…not even a bottle of water at check-in. The next morning, I went down hoping to grab a coffee, only to be told by the waitress that I’d have to wait because they were short-staffed. Overall, this location did not meet the standard of hospitality I’ve come to expect from Hilton. I hope they can improve both service and guest experience moving forward.

Do not drink at yhe bar. $33.50 for a double shot of Jameson

The room was clean and a decent size. Valet only for parking (so that got expensive). Keys would work then not work (not ideal). Trying to get service at the on site restaurant was not very good, but ok. For the price it was a pretty good deal overall.

Second time staying here and again everything was perfect and smooth. Easy access to go to the source oc. Hotel bar exceptional and good service by the bartender. Overall, will continue to stay here for my next trip.

We went for my husbands 40th and it was very clean and nice. The staff was overall great, but the bartender, he was AMAZING. He taught us so much about drinks and his cool unique recipes. We actually looked forward to seeing him every night. Not necessarily to drink, but he was great company. The only downside is that it would’ve been nice to know beforehand that parking is $25 per night additional to your reservation and that breakfast was crazy expensive. Like $8 for a tiny cup of cereal for our toddler. Besides that, it was good

It’s great location. Linked to the source mall. It’s valet Parking only. Nice roof top pool, nice gym, delicious and affordable breakfast. Kind staff. I would definitely love to come back here!!

The food was expensive and terrible. I sent pancakes back. The service was terrible, not enough wait staff. Everything else was very good.

The restaurant and bar staff took good care during my stay.