Ceylon Tea Trails - Relais and Chateaux - All Inclusive

The location of this resort is stunning, just beautiful. The service is superb. The food is amazing. And the cottage itself was tastefully recreated. We enjoyed walking the tea trails - just expect to make an effort on the plantation hills. We also relaxed and enjoyed the hotel every afternoon. They will do anything to make your stay as perfect as possible. It was an ideal stay for us.

We had a very enjoyable stay, thanks to the beautiful location; excellent, friendly, personalised attention from all the staff; and delicious food at every meal - both the western food and Sri Lankan curry were superb. Our room was spacious, with all the modern conveniences and superior amenities one could need. We had a lovely walk one day and a very interesting tour of the Dilmah tea factory.

Stunning location, rooms, facilities, food and the most friendly and helpful staff.

During our stay, we were blessed with wonderfully skilled staff and excellent facilities, allowing us to fully enjoy the rich natural beauty of the tea fields in the hill country, relax over exquisite cuisine, and experience the finest hospitality. We also found the tea tour extremely meaningful, as it gave us the opportunity to learn about the history of Ceylon tea. We are deeply grateful for the valuable experiences you provided us with. Lastly, they kindly arranged a seaplane transfer between the sister hotels at our request, and everything went very smoothly, making the journey extremely comfortable and convenient. This mode of transport can be highly recommended for guests who are short on time. Our stay was truly beyond words and became one of the best experiences of our lives.

The journey from the airport to the resort was long and extremely bumpy, which made it quite unpleasant. While the resort is located near the tea plantation, there wasn’t a meaningful walk-through to experience tea picking or interaction with the tea pickers. The resort itself was acceptable, though I experienced some unusual issues in my room on two occasions. On the first night of my check in, my luggage could not be unlocked until the next morning. There’s also another particular evening whereby each time I yawned, all the lights would unexpectedly switched off. It was strange and inconvenient. On a positive note, the dining options were relatively good and enjoyable. The serving staff were very hospitable and pleasant as well. Overall, the stay was average and did not fully live up to expectations.