Name: Aloft Grand Hotel Ella
Address: ella road hettipola-watte kumbalawela, Kumbalwela, Ella, Sri Lanka, Kumbalwela, Uva Province, Sri Lanka
Rating: 6.9

Guest reviews

6.9

Pleasant

Based on 32 verified reviews

Facilities

7.6

Cleanliness

6.6

Service

6.8

4

Grady

11 Sept 2025

·

Stayed 3 nights

DO NOT STAY HERE! I've stayed at hundreds of places all over the world. Cheap hostels, swanky resorts, and everything in between. Aloft Grand Hotel might just be the worst place I've stayed. We stayed in one of the cottages, which is located at the bottom of a very steep, poorly paved, dimly lit path. If you have mobility issues or are spooked by walking around in the dark, don't stay there. Staff doesn't clean the rooms unless you directly ask them to. We came back after a day exploring Ella to find wet, dirty towels. I went to staff to get clean towels and they asked us to wait 10 minutes. Turns out the just dried our dirty towels! Did they not have extras they could have given us? If this was a cheap hostel, I'd understand. But at $85 USD a night, I don't think it's unreasonable to have regular cleaning. Hotel has a very nice, good-sized pool...with only 2 lounge chairs. No other chairs. Just 2 lounge chairs. Hotel is not done with construction. Fair amount of work being done throughout the property and there was clutter everywhere. The shame is that this could be an INCREDIBLE hotel. Amazing view of mountaintop temple. Lots of land to do great things and the cottages could be a great place to stay. But we got the sense that 1.) the hotel opened too early and isn't ready for prime time or 2.) the owners have ZERO idea what they're doing. DO NOT STAY HERE!

8

Amila

4 Aug 2025

·

Stayed 1 night

This property is still under construction. We got a newly built room with a great view. Staff is very helpful. Food is great. Overall we had a great time there

10

Sameer

11 Mar 2025

·

Stayed 4 nights

Staff was incredibly friendy and the views were exceptional..

2

Jørn

22 Nov 2024

·

Stayed 1 night

We never got our room, because there were NO way to get from the reception to our room and back again. They offered us a tuktuk to drive us to our room, but them we would be stock there without any chance to get back to the reception again. Now we need to find a way to contact hotels.com and get our money back.

10

Chalsea

7 Nov 2024

·

Stayed 1 night

Nice hotel staff. Friendly manager. Great view of the famous temple. Lots of beautiful wildlife sighting on the property if you’re into that kind of things. I am.

ella road hettipola-watte kumbalawela, Kumbalwela, Ella, Sri Lanka

Location

Located in Kumbalwela, Aloft Grand Hotel is within a 5-minute drive of Kinellan Tea Factory and Dhowa Rock Temple. This hotel is 1.6 mi (2.6 km) from Suwadivi Ayurveda Health Care and 2.2 mi (3.5 km) from Uva Halpewatte Tea Factory.

Kinellan Tea Factory(1 Miles)

Suwadivi Ayurveda Health Care(1.7 Miles)

Dhowa Rock Temple(1.7 Miles)

Uva Halpewatte Tea Factory(2.2 Miles)

Nature Trail Ella(2.3 Miles)

Kital Ella Waterfall(2.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 18:00

Before 11:00

Security deposit

USD 15000 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

English breakfasts are available daily from 7:30 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.

Check-in time is from 2:00 PM to 6:00 PM, and check-out time is by 11:00 AM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of 25 percent of the room rate, also subject to availability.

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additionally, elevators are available for ease of access.

The hotel is located in Kumbalwela, within a 5-minute drive of Kinellan Tea Factory and Dhowa Rock Temple. It is approximately 1.6 km from Suwadivi Ayurveda Health Care and 2.2 km from Uva Halpewatte Tea Factory.

Yes, the hotel features 4 outdoor pools, including a children's pool. Pool access is available from 8:00 AM to 7:00 PM.

Children are welcome at the property. Kids aged 5 and younger can stay for free.

The property offers rollaway beds for a fee of USD 15.00 per night, and advance request or confirmation is required. Cribs are not mentioned as available.

Aloft Grand Hotel Ella

Amenities

Property description

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