Name: Hotel Heimatlodge
Address: Dorfstrasse 24, St. Niklaus, Switzerland, St. Niklaus, Valais, CH
Price range: $194–$194 per night
Rating: 8.9

What guests think

Hotel Heimatlodge draws praise for clean, modern rooms and a convenient location near the train for easy access to Zermatt, while generous breakfasts stand out; however, several guests report stressful self check in and limited on site support.

A few reviews also mention church bells disturbing sleep and that nearby parking can be limited or hard to find. Expect a straightforward, low-contact stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A few guests note the property feels modern; parking exists but is limited or tricky to locate, with occasional free street options nearby.

Related guest reviews

10

Kenton

Oct 20, 2024

·

Stayed 1 night

Delicious breakfast was included in our stay with good service. Rooms were clean and bathroom and shower were excellent. Checked in before we got to the hotel and had no problems. Parking was a little tricky to find but a local helped us find free street parking just down a few hundred feet down from the hotel.

8

Cornelia

Jan 1, 2025

·

Stayed 1 night

Neuwertiges Hotel dass etwas mehr Pflege gebrauchen kann. Gute Lage. Online Check-In hat gut funktioniert.

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10

Sven

Jul 1, 2025

·

Stayed 1 night

Modernes sauberes Hotel im Zentrum von St Niklas. Gutes Frühstück inklusive. Wir konnten kostenlos Parken, allerdings gibt es nicht viele kostenlose Parkmöglichkeiten.

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10

Hongyun

May 25, 2024

·

Stayed 1 night

Facilities are quite modern and clean. Very close to the train station

10

Robert

Mar 14, 2025

·

Stayed 2 nights

It is self check in, with no staff. Internet is spotty and I couldn't get checked in. Luckily a person staying there, called a number that didn't work for me. She got the code for a room key. Next morning the proprietor was very apologetic and gave me a bottle of Chevas Regal as compensation. Breakfast was included, and was marvelous. They prepared eggs, and had a great selection of breakfast food. Modern and beautifully built.

10

Angelo

Mar 24, 2024

·

Stayed 1 night

Sehr schöne Hotel ganz neu und sehr schön. Zimmer sauber und sehr angenehm und komfortabel Hotel Gut platziert mit ein super Frühstück

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Cleanliness

Rooms and common areas are consistently described as very clean, with only an isolated housekeeping miss reported.

Related guest reviews

10

Katie

Apr 10, 2022

·

Stayed 2 nights

Excellent, excellent hotel. 38 min train to Zermatt. Only two restaurants in town, but the hotel and room is fantastic. I would most definitely stay again. The pictures on the website accurately reflect the actual room. Very new, very clean. Very good breakfast.

10

Juan Andres

Nov 15, 2022

·

Stayed 2 nights

We loved St. Niklaus and its proximity to Zermatt. The hotel was great. Simple but stylish decoration. Very good breakfast and both the personal and local neighbors always ready to help and guide. They helped us even to quickly understand how to self check-in and where to park correctly. The hotel is, in general, very clean. Although unfortunately we had the bad impression that the toilet itself was not neat...like someone had used it before we checked in. That should be better controlled/cleaned. Also, the first night was relatively cold in the room. But after we asked Sara to make it warmer, she controlled that.

8

Arnold

Jun 15, 2025

·

Stayed 3 nights

Saubere Zimmer, freundliches Personal, gutes Continental Frühstück

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8

Zihan

Feb 18, 2026

·

Stayed 1 night

clean room, great location, and good breakfast service

10

Anthony

Feb 27, 2026

·

Stayed 2 nights

Nice clean and comfy rooms. Quite and close to the train if you need.

10

Joëlle

Sep 9, 2025

·

Stayed 1 night

Très propre. Bien situé. Petit déjeuner très complet.

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10

Sven

Jul 1, 2025

·

Stayed 1 night

Modernes sauberes Hotel im Zentrum von St Niklas. Gutes Frühstück inklusive. Wir konnten kostenlos Parken, allerdings gibt es nicht viele kostenlose Parkmöglichkeiten.

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10

Angelo

Mar 24, 2024

·

Stayed 1 night

Sehr schöne Hotel ganz neu und sehr schön. Zimmer sauber und sehr angenehm und komfortabel Hotel Gut platziert mit ein super Frühstück

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8

Cornelia

Dec 14, 2025

·

Stayed 1 night

Die Zimmer schön gemacht und sauber etwas klein, aber zum schlafen reicht es. Das Frühstück war gut. Die Auswahl war Standart. Das Rührei war nur noch lauwarm, schade.

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10

GIANFRANCO

Mar 17, 2025

·

Stayed 2 nights

Hotel is very clean throughout. Staff very friendly and focused on guest satisfaction. Short ealk to train station.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable; sizes vary from small to spacious, and contemporary bathrooms are appreciated.

Related guest reviews

10

Katie

Apr 10, 2022

·

Stayed 2 nights

Excellent, excellent hotel. 38 min train to Zermatt. Only two restaurants in town, but the hotel and room is fantastic. I would most definitely stay again. The pictures on the website accurately reflect the actual room. Very new, very clean. Very good breakfast.

10

Kenton

Oct 20, 2024

·

Stayed 1 night

Delicious breakfast was included in our stay with good service. Rooms were clean and bathroom and shower were excellent. Checked in before we got to the hotel and had no problems. Parking was a little tricky to find but a local helped us find free street parking just down a few hundred feet down from the hotel.

10

Anthony

Feb 27, 2026

·

Stayed 2 nights

Nice clean and comfy rooms. Quite and close to the train if you need.

10

Johannes

Mar 8, 2023

·

Stayed 1 night

We primarily picked this place because it was the only remotely affordable option near Zermatt. The room however was very nice; the mattress was one of the most comfortable I've ever slept on; there was a free tea and coffee maker; and the rate unexpectedly included breakfast. Only check in was a bit of a hassle. It all worked out in the end, a lady living upstairs helped us get the key. We received a message with instructions on the day of departure, so presumably someone got their days mixed up. All's well that ends well. Would happily stay again. Note that St Niklaus is a very quiet place at night. The bar opposite is probably your best and maybe only bet. It does some decently priced authentic food and is quite reasonably priced by Swiss standards.

10

Nanci

Apr 14, 2024

·

Stayed 3 nights

Very nice staff. Room was great, plenty of space in the room and in the bathroom. Very good breakfast. Easy access from the train station.

10

Sven

Jul 1, 2025

·

Stayed 1 night

Modernes sauberes Hotel im Zentrum von St Niklas. Gutes Frühstück inklusive. Wir konnten kostenlos Parken, allerdings gibt es nicht viele kostenlose Parkmöglichkeiten.

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10

Hongyun

May 25, 2024

·

Stayed 1 night

Facilities are quite modern and clean. Very close to the train station

10

Angelo

Mar 24, 2024

·

Stayed 1 night

Sehr schöne Hotel ganz neu und sehr schön. Zimmer sauber und sehr angenehm und komfortabel Hotel Gut platziert mit ein super Frühstück

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8

Cornelia

Dec 14, 2025

·

Stayed 1 night

Die Zimmer schön gemacht und sauber etwas klein, aber zum schlafen reicht es. Das Frühstück war gut. Die Auswahl war Standart. Das Rührei war nur noch lauwarm, schade.

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Service

Guests often highlight friendly, helpful breakfast staff, but self check-in can be confusing or unresponsive at times, with limited on-site presence.

Related guest reviews

6

Engin

Jun 26, 2024

·

Stayed 1 night

Checkin hat nicht funktioniert, knapp 40min gewartet bis jeden das telefon abnimmt. Rechnung verlangt dauerte 4 tage bis ich es bekommen habe. Online kein Rechnung drucken möglich!!!!

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2

Shinshiuan

Aug 22, 2023

·

Stayed 1 night

Do not book this hotel in at least 5 days ahead of your arrival! Otherwise, you might be stuck in a middle of nowhere. I've booked to a room two days before my arrivals via Hotel.com platform. There is no check-in instruction sent, I sent an email to the hotel asking check-in instruction, no reply. Eventually, when I got there, there was no instruction at the hotel to guide me to get my key. I couldn't have the room I booked, and had to find an alternative immediately. The hotel should never sell the booking platform this a room/service that they couldn't provide; if they need a 5 days ahead notice, this deal should not be valid within such period.

8

james

May 2, 2024

·

Stayed 1 night

We found the self check-in a bit daunting and the church bells that chimed every hour on the hour we could have done without (not the hotel's fault!). However, breakfast manager Sara was both friendly and helpful. The quality of the breakfast food and the service was 5 star.

10

Christoph

Feb 16, 2025

·

Stayed 1 night

Unterkunft und Frühstück sind ausgezeichnet Einchecken erfolgt über Selbstcheckin, ist aber einfach

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8

Delfine

Jul 19, 2025

·

Stayed 1 night

Difficulté avec self Check-in, pas d’employé sur place et ce n’était pas notre langue.

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10

Stefan

Apr 16, 2023

·

Stayed 1 night

Tolle Unterkunft mit bestem Service Trotz kleinen Problemen beim Self-Check-In sind wir sehr zufrieden mit unserem Aufenthalt und fühlten uns sehr gut aufgehoben in dieser Unterkunft. Service sehr freundlich und hilfsbereit! Vielen herzlichen Dank Tolles, leckeres Frühstück

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10

Nanci

Apr 14, 2024

·

Stayed 3 nights

Very nice staff. Room was great, plenty of space in the room and in the bathroom. Very good breakfast. Easy access from the train station.

10

Philipp

Apr 27, 2025

·

Stayed 1 night

Das Self-Checkin zu später Stunde hat super geklappt. Wir waren ascheinend die einzigen Gäste und haben am Morgen dennoch ein riesen Frühstück erhalten. Wir würden die Unterkunft sofort wieder buchen.

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10

Robert

Mar 14, 2025

·

Stayed 2 nights

It is self check in, with no staff. Internet is spotty and I couldn't get checked in. Luckily a person staying there, called a number that didn't work for me. She got the code for a room key. Next morning the proprietor was very apologetic and gave me a bottle of Chevas Regal as compensation. Breakfast was included, and was marvelous. They prepared eggs, and had a great selection of breakfast food. Modern and beautifully built.

6

Kelly

Aug 20, 2025

·

Stayed 2 nights

I would like to rate this property higher, but the check-in process and lack of any on-site staff made this stay much more stressful than I would like. You have to receive an email prior to arrival that you confirm your room and make payment and then they send a code to access your key to get to your room, and we rented three rooms but only got two emails (codes) which interstingly came 4 days apart even though all 3 rooms were rented at the same time. I tried emailing to get a 3rd email but didn't get any response, and trying to call the 2 phone numbers posted on-site to no avail (one would not connect and the other was just sent to Voicemail). We got very lucky and guessed the right code to access our 3rd room key. But then I wondered if the code was so simple to guess how hard would it be for someone else to access those keys as well??? Once we got into the rooms the stay was very good. Nice comfortable rooms - Good breakfast. Interestingly we got charged for the 3rd room at Breakfast after we stayed for the first night by the person who set-up the breakfast. That was the only time we saw on-site staff was during breakfast. I would strongly recommend that this hotel improve the check-in process and have an on-site staff person available at least during check-in hours so that the customers aren't as stressed as we were.

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AI-generated summary based on recent guest reviews

Location

Close to the train station and a practical base for visiting Zermatt; multiple reviews note church bells at night that can disrupt sleep.

Related guest reviews

10

Katie

Apr 10, 2022

·

Stayed 2 nights

Excellent, excellent hotel. 38 min train to Zermatt. Only two restaurants in town, but the hotel and room is fantastic. I would most definitely stay again. The pictures on the website accurately reflect the actual room. Very new, very clean. Very good breakfast.

8

james

May 2, 2024

·

Stayed 1 night

We found the self check-in a bit daunting and the church bells that chimed every hour on the hour we could have done without (not the hotel's fault!). However, breakfast manager Sara was both friendly and helpful. The quality of the breakfast food and the service was 5 star.

8

Wanda

Aug 31, 2025

·

Stayed 2 nights

The church bells ringing every 15 minutes all through the night made it hard to sleep.

10

Julie

Sep 21, 2025

·

Stayed 2 nights

Enjoy Zermatt without the bustle of Zermatt. Stay here!!!!

8

Zihan

Feb 18, 2026

·

Stayed 1 night

clean room, great location, and good breakfast service

10

Anthony

Feb 27, 2026

·

Stayed 2 nights

Nice clean and comfy rooms. Quite and close to the train if you need.

10

Nanci

Apr 14, 2024

·

Stayed 3 nights

Very nice staff. Room was great, plenty of space in the room and in the bathroom. Very good breakfast. Easy access from the train station.

10

Hongyun

May 25, 2024

·

Stayed 1 night

Facilities are quite modern and clean. Very close to the train station

10

GIANFRANCO

Mar 17, 2025

·

Stayed 2 nights

Hotel is very clean throughout. Staff very friendly and focused on guest satisfaction. Short ealk to train station.

10

Robert

Dec 25, 2023

·

Stayed 1 night

Very nice place to stay not far from zermatt, good breakfast and helpful staff. Only a few minute walk from the train station. Would stay here again

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and selection, though one review mentioned lukewarm scrambled eggs.

Related guest reviews

8

Arnold

Jun 15, 2025

·

Stayed 3 nights

Saubere Zimmer, freundliches Personal, gutes Continental Frühstück

Translate

10

Kenton

Oct 20, 2024

·

Stayed 1 night

Delicious breakfast was included in our stay with good service. Rooms were clean and bathroom and shower were excellent. Checked in before we got to the hotel and had no problems. Parking was a little tricky to find but a local helped us find free street parking just down a few hundred feet down from the hotel.

10

Christoph

Feb 16, 2025

·

Stayed 1 night

Unterkunft und Frühstück sind ausgezeichnet Einchecken erfolgt über Selbstcheckin, ist aber einfach

Translate

8

Zihan

Feb 18, 2026

·

Stayed 1 night

clean room, great location, and good breakfast service

10

Joëlle

Sep 9, 2025

·

Stayed 1 night

Très propre. Bien situé. Petit déjeuner très complet.

Translate

10

Sven

Jul 1, 2025

·

Stayed 1 night

Modernes sauberes Hotel im Zentrum von St Niklas. Gutes Frühstück inklusive. Wir konnten kostenlos Parken, allerdings gibt es nicht viele kostenlose Parkmöglichkeiten.

Translate

10

Philipp

Apr 27, 2025

·

Stayed 1 night

Das Self-Checkin zu später Stunde hat super geklappt. Wir waren ascheinend die einzigen Gäste und haben am Morgen dennoch ein riesen Frühstück erhalten. Wir würden die Unterkunft sofort wieder buchen.

Translate

10

Robert

Mar 14, 2025

·

Stayed 2 nights

It is self check in, with no staff. Internet is spotty and I couldn't get checked in. Luckily a person staying there, called a number that didn't work for me. She got the code for a room key. Next morning the proprietor was very apologetic and gave me a bottle of Chevas Regal as compensation. Breakfast was included, and was marvelous. They prepared eggs, and had a great selection of breakfast food. Modern and beautifully built.

8

Cornelia

Dec 14, 2025

·

Stayed 1 night

Die Zimmer schön gemacht und sauber etwas klein, aber zum schlafen reicht es. Das Frühstück war gut. Die Auswahl war Standart. Das Rührei war nur noch lauwarm, schade.

Translate

6

Kelly

Aug 20, 2025

·

Stayed 2 nights

I would like to rate this property higher, but the check-in process and lack of any on-site staff made this stay much more stressful than I would like. You have to receive an email prior to arrival that you confirm your room and make payment and then they send a code to access your key to get to your room, and we rented three rooms but only got two emails (codes) which interstingly came 4 days apart even though all 3 rooms were rented at the same time. I tried emailing to get a 3rd email but didn't get any response, and trying to call the 2 phone numbers posted on-site to no avail (one would not connect and the other was just sent to Voicemail). We got very lucky and guessed the right code to access our 3rd room key. But then I wondered if the code was so simple to guess how hard would it be for someone else to access those keys as well??? Once we got into the rooms the stay was very good. Nice comfortable rooms - Good breakfast. Interestingly we got charged for the 3rd room at Breakfast after we stayed for the first night by the person who set-up the breakfast. That was the only time we saw on-site staff was during breakfast. I would strongly recommend that this hotel improve the check-in process and have an on-site staff person available at least during check-in hours so that the customers aren't as stressed as we were.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $194	22 $194	23 $194	24 $194	25 $194	26 $194
27 $194	28 $194	29 $194	30 $194

Su	Mo	Tu	We	Th	Fr	Sa
				1 $194	2 $194	3 $194
4 $194	5 $194	6 $194	7 $194	8 $194	9 $194	10 $194
11 $194	12 $194	13 $194	14 $194	15 $194	16 $194	17 $194
18 $194	19 $194	20 $194	21 $194	22 $194	23 $194	24 $194
25 $194	26 $194	27 $194	28 $194	29 $194	30 $194	31 $194

Hotel Heimatlodge

About this property

Location

Room options

Standard Double Room

Guest reviews of Hotel Heimatlodge

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Heimatlodge

Prices for upcoming dates