GRAND BASE Karatsu Ekiminami

It was my first time checking into a hotel without staff on site. The hotel will send you an email with an entry code to get into the lobby. Once inside, there's a tablet you use to check in. After you snap a photo of your passport, you get connected to the hotel staff via video call to verify your identity. Then you will get your room code on the screen. Take a picture of your room code with your phone. The hotel is very roomy and very close to the station.

This property is 3 minutes from the station and has surprisingly comfortable beds. That's it for pros. This property is strange and uncomfortable to stay at. Every room has 2 signs in it telling you what not to do. It would be hilarious if they weren't serious. There are threats of fines if you move furniture and warnings about how the fire alarm will randomly go off is certain doors are left open. Yet for all these precautuons, it is very run down. Theres a big stain on the sofa. The cookware was filthy. There's no kitchen towel to help dry cookware when you wash it. There's mold in the shower. There's also a creepy floor access panel by the washer. Where does it go? I do not know. There's no dryer, however you wont be able to wash your clothes anyway. There's a room guide with English to explain how to use the various appliances. For the washer, it says to turn it on and set the course and go. But that doesnt work. The water to the washer had to be activated first. The previous person staying here didn't figure it out because there was still soap waiting in the washer. Overall, a huge disappointment. Just save your sanity and stay in a hotel.

Room is huge and clean. Very nice bed. But check-in are digital. Intruction was unclear. The password pad next to the door was not obvious. They required me to enter the order number but it took me plenty of guess to find out the correct answer. There is a parking close to the hotel but the intruction of parking location is in the check-in area. It would be great if it was provided in the email. Other than the virtual check-in and hard the find a parking place around. I am happy with the stay

깨끗하고 위치가 좋았어요 다음에 가라쓰여행 한다면 또 이용할꺼같아요~

立地も良く、とても快適に過ごせました。また利用したいと思います。