Radisson Collection Hotel, Santa Sofia Milan

Highly recommend this hotel in Milan for any traveler! Amazing in every aspect! The hotel is located in a nice calmer part of the city with 10 minutes walking distance from Duomo. Super clean and fresh rooms with modern / design furniture. Really cozy breakfast restaurant and buffet with lots of options including a made to order menu with hot and cold dishes. The finishing touch was the rooftop pool area! Outstanding! Will absolutely stay here again next time!

Poolen och takterrassen var stängd

Good location, nice rooms, parking, friendly staff

Really disappointed on arrival. Bedroom as filthy and did not match expectations of a premium room. To be fair on reporting to the front desk they moved us to another room. We waited in the bar for it to be ready. Even then though there was limited communication around breakfast procedures. It as day two befor we realised there were additional options on a menu for breakfast. The pool was small and could be manned by someone who could run th bar and keeping the place tidy. People ordered drinks and snacks however we did not see empties being collected and the place was quite messy

Great location for the price, 13-15 min walk to Duomo square. Parking is available

Nice hotel, centrally located and within walking distance to many attractions. Nice but small pool. Our only complaint was that it was pricey for the size and quality of the rooms. Have stayed in many hotels in European capitals but had nicer more opulent rooms for a similar price

L'un des meilleurs Radisson que j'ai fait. Le personnel est très agréable et attentionné. Les chambres sont confortables, modernes tout en étant cocooning. La literie est parfaite. L'ambiance et l'esthétique de l'hôtel est raffinée. Le bassin de nage est disponible et le roof top au style japonisant est à découvrir. Petit déjeuner complet et de qualité, manque juste saumon et prosecco à inclure pour friser la perfection. Pour finir, très bien placé, a 30 mètre de la sortie de métro.

Very polite everybody, nice lobby bar. Good sushi rooftop restaurante, quite expensive.

Pool was closed even though it was a sunny day. The Sofia cafe within the property is not part of the hotel and is operated by a separate company. Food was overpriced and below average, paid AUD 116 dollars for 2 burgers, 1 coke and 1 Spritzer..booked a black taxi to the airport for the following day upon checking what time it would arrive we found it wasn’t booked. Poor attention to detail for a 5 star property.

Great place to stay and explore Milan. Roof top bar is awesome!

Highly recommend this hotel in Milan for any traveler! Amazing in every aspect! The hotel is located in a nice calmer part of the city with 10 minutes walking distance from Duomo. Super clean and fresh rooms with modern / design furniture. Really cozy breakfast restaurant and buffet with lots of options including a made to order menu with hot and cold dishes. The finishing touch was the rooftop pool area! Outstanding! Will absolutely stay here again next time!

Nice and clean hotel

Cleanliness and new bathroom

Great stay with great hospitality. Did find some dirty sheets but overall was wonderful

Clean, nice and beautiful hotel in a good spot.

This was a fabulous hotel. It was clean and modern and everyone was very helpful. The location was nice too; easy to walk to restaurants, sights, etc.

Staff is very kind and accommodating and room was Very clean.

Cleaning service was not done properly There was no hot water for one day bathroom

The room was not cleaned properly. There was a funny smell in the room

Clean room, great staff, nice breakfast

Room as not as good as last time even though we paid for the same room type. Lower floor and much much noisier...

Hôtel bien situé dans le centre de Milan. Chambre confortable, spacieuse et moderne. Bon service d'ensemble. Offre de restauration pas à la hauteur de l'établissement et restreinte autour de l'hôtel.

Check in was smooth, rooms are gorgeous. Breakfast was disappointing. Plates of fruit ran low, lack of gluten-free options, meant paying full price for scrambled egg! Everything else about this hotel is spot on, loved the bar and the bar staff, great location.

I want to preface my review with saying, the employees at the hotel did absolutely everything to make my stay enjoyable and address my complaints BUT I’m not gonna lie;there were issues. The first room I got I didn’t like because it had a view of a construction so I asked for another room. The second room was bigger and had a courtyard view but the AC was not working& it was 27.5 degrees in the room,when outside was only 23.Later I found out the entire hotel had problems with AC that night.The room was very dark, no natural light,felt like I was in a basement.So I had many reasons to again,ask for a new room.My third room was an upgraded suite and it was just perfect.Bright, roomy and better layout than any of the two other rooms, BUT I specifically asked the receptionist 2x (!) to move my luggage to the new room, as at the time the new room was occupied and they needed time to clean it and I went out.I got back to the hotel late and all I wanted is to relax in my new room.I found out they didn’t even move my things-which I previously prepared, all they had to do is move 3 luggages-, I had to wait another 20 minutes for my luggage. One night I asked for a small bottle of wine (was missing from the minibar)- after 1 hour it was still not delivered so I told them I DONT need anymore.Little things like this were unacceptable but they made it up with the upgrade and free late check out so overall it was a good experience.Not sure if I would return though.

Nice hotel, centrally located and within walking distance to many attractions. Nice but small pool. Our only complaint was that it was pricey for the size and quality of the rooms. Have stayed in many hotels in European capitals but had nicer more opulent rooms for a similar price

A new and cosy hotel right in the centre of Milan. The rooms are spacious and modern, but we were unlucky to get a room for disabled people on the first floor with the tram passing outside every 10 minutes. The adaptation and adjustment for the disabled actually took away a lot of the beautiful design elements and details. we were not informed before our stay that the roof terrace was closed during August, which was a big disappointment. We were compensated with a free breakfast. Overall very high standard and a fantastic buffet breakfast.

O hotel é muito bom, apenas achamos o quarto um pouco pequeno.

The hotel itself is a great location only a 10 minute walk from Duomo but far enough out that it was very quiet at night. We walked to and from restaurants and tourist attractions easily. The rooms were spotless, compact but what you would expect in a city location. We did not eat at the hotel however the rooftop bar was beautiful with views over the city. Would certainly stay again if I was to return to Milan.

Booked a luxury room and it exceeded my expectations. Bed was huge, lovely views from the balcony’s out onto the street, bathroom was fantastic. Staff were very helpful. The location of this hotel is perfect for the m4 line direct from Linate airport. The line is literally across the road. Lots of restaurant and bar choices in the area. Perfect location for our first trip to Milan.

Værelset var fint, men det var et handikapvenligt (“accessible”) værelse. Derfor var alt lavet til en gæst i kørestol og ikke en stående person. Især på badeværelset var dette et problem, idet spejl, vask og toilet var meget lave.

Very helpful team. Well done!

This was a fabulous hotel. It was clean and modern and everyone was very helpful. The location was nice too; easy to walk to restaurants, sights, etc.

Requested Twin rooms for everyone in our party. That was 3 rooms. Not one room they provided was a twin & when I contacted them via Expedia they ignored the calls!!

I want to preface my review with saying, the employees at the hotel did absolutely everything to make my stay enjoyable and address my complaints BUT I’m not gonna lie;there were issues. The first room I got I didn’t like because it had a view of a construction so I asked for another room. The second room was bigger and had a courtyard view but the AC was not working& it was 27.5 degrees in the room,when outside was only 23.Later I found out the entire hotel had problems with AC that night.The room was very dark, no natural light,felt like I was in a basement.So I had many reasons to again,ask for a new room.My third room was an upgraded suite and it was just perfect.Bright, roomy and better layout than any of the two other rooms, BUT I specifically asked the receptionist 2x (!) to move my luggage to the new room, as at the time the new room was occupied and they needed time to clean it and I went out.I got back to the hotel late and all I wanted is to relax in my new room.I found out they didn’t even move my things-which I previously prepared, all they had to do is move 3 luggages-, I had to wait another 20 minutes for my luggage. One night I asked for a small bottle of wine (was missing from the minibar)- after 1 hour it was still not delivered so I told them I DONT need anymore.Little things like this were unacceptable but they made it up with the upgrade and free late check out so overall it was a good experience.Not sure if I would return though.

Lovely hotel with great staff.

After a day of travel (on a very hot day) we got to the hotel at 1:00pm. Check-in was at 3:00pm. Room wasn’t ready…even by 3:30pm. We went for a walk to and got lunch, but still had to wait in the lobby for forty-five minutes. Front desk service throughout our stay was not very customer friendly.

THE RECEPTIONISTS CHECKIN AND CHECKOUT WERE ABSOLUTELY AMAZING AND HELPFUL!!!!

We stayed here for 2 nights and I would not recommend this hotel at all. Compared to many 5 stars hotels that we have visited, this is far overrated and will let you down. Main problem is service; we missed that particular feeling that only luxury hotels can give you. For £400 at night that is not acceptable. Some examples: 1- I asked for a hard pillow for my neck pain, and the reply was that I would be provided with one, depending on availability (!?). I did receive one, I was lucky enough! 2- Breakfast menu did not mention that eg some kind of eggs were available 3- one of the receptionist could barely understand or speak Italian or English 4-the glasses above breakfast area were covered with a huge plastic film likely because of leaks: that wasn’t a great view! 5-we were celebrating our anniversary and were not offered the bottle of Prosecco that the receptionist said was waiting for us 6- I had to wait a week and sent a couple of emails to Marco (front office supervisor), after making clear during our stay that we would expect a compensation. We were offered a stay at a convenient price after we told we would never come back. Brilliant!

Pool was closed even though it was a sunny day. The Sofia cafe within the property is not part of the hotel and is operated by a separate company. Food was overpriced and below average, paid AUD 116 dollars for 2 burgers, 1 coke and 1 Spritzer..booked a black taxi to the airport for the following day upon checking what time it would arrive we found it wasn’t booked. Poor attention to detail for a 5 star property.

The bellman, concierge and front desk staff are amazing

Good location close enough to main attraction yet away from the noise

This is a beautifully designed hotel, not your typica Raddison. The decor, staff, rooftop bar were divine. Also, right across the street from the Santa Sofia Metro stop and a 15 minute walk to the Duomo.

Exactly in front of the metro Santa Sofia ( Blue line ) station. 10 min walk from Milan Duomo Excelent staff

Great location close to all public transportation and close to all main tourist locations.

Good place, walking distance from everywhere

Hotel muito bem localizado. Com uma pequena caminhada chega-se ao Duomo e, em frente, há uma estacao de metro com uma linha que termina no aeroporto de Linate. Quartos e cafe da manha otimos. Relacao custo beneficio excelente.

L'un des meilleurs Radisson que j'ai fait. Le personnel est très agréable et attentionné. Les chambres sont confortables, modernes tout en étant cocooning. La literie est parfaite. L'ambiance et l'esthétique de l'hôtel est raffinée. Le bassin de nage est disponible et le roof top au style japonisant est à découvrir. Petit déjeuner complet et de qualité, manque juste saumon et prosecco à inclure pour friser la perfection. Pour finir, très bien placé, a 30 mètre de la sortie de métro.

The hotel was very nice. We could walk to the Duomo and other attractions

The hotel itself is a great location only a 10 minute walk from Duomo but far enough out that it was very quiet at night. We walked to and from restaurants and tourist attractions easily. The rooms were spotless, compact but what you would expect in a city location. We did not eat at the hotel however the rooftop bar was beautiful with views over the city. Would certainly stay again if I was to return to Milan.

Booked a luxury room and it exceeded my expectations. Bed was huge, lovely views from the balcony’s out onto the street, bathroom was fantastic. Staff were very helpful. The location of this hotel is perfect for the m4 line direct from Linate airport. The line is literally across the road. Lots of restaurant and bar choices in the area. Perfect location for our first trip to Milan.

The Hotel is very near to the Tourist Area Receptionist were Nice and approachable The only downfall for me is the breakfast buffet the soupy scrambled egg and most everything is sweet. Not ideal for my breakfast taste But all in all it was a nice hotel

Check in was smooth, rooms are gorgeous. Breakfast was disappointing. Plates of fruit ran low, lack of gluten-free options, meant paying full price for scrambled egg! Everything else about this hotel is spot on, loved the bar and the bar staff, great location.

Really disappointed on arrival. Bedroom as filthy and did not match expectations of a premium room. To be fair on reporting to the front desk they moved us to another room. We waited in the bar for it to be ready. Even then though there was limited communication around breakfast procedures. It as day two befor we realised there were additional options on a menu for breakfast. The pool was small and could be manned by someone who could run th bar and keeping the place tidy. People ordered drinks and snacks however we did not see empties being collected and the place was quite messy

Amazing hotel, a short walk to the cathedral, the restaurant wasn’t open for dinner which was disappointing as we didn’t check in to late evening but had some great pizza by the cathedral. Rooftop bar was nice although drinks were limited and bar man a bit miserable. Rest of staff were great and allowed us to see the pool area after we had checked out.

The hotel is in a good location and the staff there are super helpful. Breakfast was great and any time we got snacks they were also great.

café da manhã com opções de pratos no cardápio sem custo extra que ninguém nos informou. Descobri ao ver a mesa ao lado comendo um omelete. Pessimo atendimento. No mais hotel está velho precisando urgente de reforma, tapete velho e fedido

L'un des meilleurs Radisson que j'ai fait. Le personnel est très agréable et attentionné. Les chambres sont confortables, modernes tout en étant cocooning. La literie est parfaite. L'ambiance et l'esthétique de l'hôtel est raffinée. Le bassin de nage est disponible et le roof top au style japonisant est à découvrir. Petit déjeuner complet et de qualité, manque juste saumon et prosecco à inclure pour friser la perfection. Pour finir, très bien placé, a 30 mètre de la sortie de métro.

Pool was closed even though it was a sunny day. The Sofia cafe within the property is not part of the hotel and is operated by a separate company. Food was overpriced and below average, paid AUD 116 dollars for 2 burgers, 1 coke and 1 Spritzer..booked a black taxi to the airport for the following day upon checking what time it would arrive we found it wasn’t booked. Poor attention to detail for a 5 star property.

Great place to stay and explore Milan. Roof top bar is awesome!

Clean room, great staff, nice breakfast