Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately PHP 300 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and should be arranged at least 48 hours before arrival.

What is the location of the property in relation to key landmarks?

The property is located in Angeles City (Balibago), within a 15-minute walk of Walking Street and Clark Freeport Zone. It is approximately 0.6 miles from SM City Clark and 0.3 miles from Casino Filipino.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. The operational hours are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

SureStay Plus Hotel by Best Western AC LUXE

Average nightly price at SureStay Plus Hotel by Best Western AC LUXE Angeles City by month, last 12 months (USD)
Month	Average price
January	US$36
February	US$41
March	US$40
April	US$39
May	US$39
June	US$37
July	US$38
August	US$37
September	US$37
October	US$45
November	US$45
December	US$40

What guests think

Reviews of SureStay Plus Hotel by Best Western AC LUXE Angeles City highlight very friendly, helpful staff and consistently clean rooms, plus a convenient location near Walking Street, food, and shopping, though some guests note area seediness and occasional noise.

Facilities include a small indoor pool and an on-site restaurant, but reviews note limited parking and periods of maintenance that affected pool use. Rooms are generally comfortable and modern, yet several guests reported thin walls or nearby music, intermittent hot water or weak water pressure, and mixed Wi-Fi performance. Breakfast and dining are good value for some, while others found meals greasy and flagged a hygiene issue at the bar. Overall, it suits travelers seeking good-value lodging, but be mindful of noise, Wi-Fi inconsistency, and sporadic maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small indoor pool and an on-site restaurant are noted, but parking is limited and occasional maintenance or construction disrupted pool use. A few mentions of elevator or facility issues appear.

Related guest reviews

2

jonatan

20 Nov 2024

·

Stayed 3 nights

The walls are soo thin you can sing along with the karaoke all night. During day there is drilling at the pool so you can't use the facilities not the room (since it's too loud). The aircons leak water. The toilet is made out of glas with a sensor so you don't get privacy and you wake up your partner. Also they don't accept amex.

10

Lennox A

23 Sept 2025

·

Stayed 2 nights

Hotel is small but clean and accessible to the local downtown area. Staff was friendly and quit helpful. The staff are like a smakk famly everyone chips in to help the guest, even the security staff. I felt safe and the Hotel resturant is nice

10

Maria

5 Nov 2023

·

Stayed 3 nights

Was a great stay Rio and Ed where very helpful. The room was clean. Parking was a bit problematic as they are limited. Hotel is right infront of the road so not much parking spot. But overall it was a pleasant stay.

10

Fredrik

7 Jul 2023

·

Stayed 6 nights

Nice and friendly staff / weak wifi. Small pool. Downside its a bit off walking street.

10

Carl

28 Feb 2023

·

Stayed 10 nights

SureStay is totally awesome. The staff is friendly and courteous. The property is well maintained. Would highly recommend SureStay.

10

Stephen

10 May 2023

·

Stayed 2 nights

Very good hotel. Quiet and comfortable. Very friendly and professional staff. The pool was a nice feature.

2

DIOMEDES

2 Sept 2024

·

Stayed 6 nights

Parking is 40dollars a day with broken elevator

10

Joycelyn Esther

15 Jun 2025

·

Stayed 1 night

Near red light district, limited parking. All else are good.

10

Stefan

15 Nov 2023

·

Stayed 3 nights

i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice. My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics

10

Carl

5 Nov 2023

·

Stayed 3 nights

I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe clean rooms and public areas, with housekeeping keeping spaces tidy and supplying fresh towels. A few reports mention odors or a pest sighting, but these appear isolated.

Related guest reviews

4

Bruce

30 Mar 2024

·

Stayed 3 nights

The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.

10

Ralf

26 Jan 2023

·

Stayed 28 nights

Perfekte Unterkunft, sehr ruhug, sauber, sehr nettes und hilfsbereites Personal 😀!

10

Lennox A

23 Sept 2025

·

Stayed 2 nights

Hotel is small but clean and accessible to the local downtown area. Staff was friendly and quit helpful. The staff are like a smakk famly everyone chips in to help the guest, even the security staff. I felt safe and the Hotel resturant is nice

10

Charles

2 Apr 2025

·

Stayed 4 nights

Enjoyed my stay clean rooms and friendly staff.

10

Almera

23 Nov 2025

·

Stayed 2 nights

Staff was very friendly and the room was very clean.

10

Martin

30 Nov 2025

·

Stayed 3 nights

Clean and convenient. Staff was extremely helpful.

10

Gino

18 Jun 2024

·

Stayed 5 nights

Clean hotel. Good location to walking street and food.

10

Geoffrey

21 Aug 2023

·

Stayed 7 nights

A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.

10

troy

24 Aug 2023

·

Stayed 5 nights

I love the staff so friendly and they know me by name. If I needed anything they were there. They kept my room clean, fresh towels. I will come here again. The prices was good when I booked the room. If any of my friends decide to come to the Philippines In Angeles city I definitely will recommend this hotel to them. Also I think every staff member should be rewarded from morning to evening shifts. If any person that stayed here and gave a bad review they’re are lying!! Once again this place is awesome!!!

10

Anthony

22 Nov 2025

·

Stayed 4 nights

Great staff, clean space

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AI-generated summary based on recent guest reviews

Rooms

Generally comfortable and sometimes spacious with modern decor and comfy beds. Recurring complaints include noise from thin walls or nearby venues, intermittent hot water or low pressure, occasional equipment issues (locks, lights, AC), and mixed Wi-Fi speeds.

Related guest reviews

2

jonatan

20 Nov 2024

·

Stayed 3 nights

The walls are soo thin you can sing along with the karaoke all night. During day there is drilling at the pool so you can't use the facilities not the room (since it's too loud). The aircons leak water. The toilet is made out of glas with a sensor so you don't get privacy and you wake up your partner. Also they don't accept amex.

4

Bruce

30 Mar 2024

·

Stayed 3 nights

The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.

8

KAZUKI

30 Jul 2024

·

Stayed 3 nights

部屋はとても清潔。スタッフも良い対応で気持ちよく過ごせる。難点は、週末はホテル近くのレストランのコンサートが夜通しうるさいこと、フロアによっては深夜から朝にかけて水が弱くなり、トイレやシャワーが使えないことがあったこと。価格を考えると全体的には良い宿です。

10

Fredrik

7 Jul 2023

·

Stayed 6 nights

Nice and friendly staff / weak wifi. Small pool. Downside its a bit off walking street.

10

Micaela

21 May 2023

·

Stayed 3 nights

Comfy beds!

8

KAZUKI

8 Aug 2022

·

Stayed 1 night

清潔で気持ちよく過ごせます。難点は少し、お湯が出るのに時間がかかりますが、他はこれといった問題もありません。

10

Geoffrey

21 Aug 2023

·

Stayed 7 nights

A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.

8

Vellie

29 Aug 2023

·

Stayed 3 nights

It is roomy and well laid out but the lights and air conditioning units were not working well. Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel. The breakfast food is so greasy but the attendant is quick and respectful.

8

SATOSHI

26 Aug 2022

·

Stayed 3 nights

部屋は清潔でスタッフもフレンドリーですが、シャワーの温度が低く少ししか出ません。　改善がなければ、次は泊まれません。

6

Derek

4 Jul 2022

·

Stayed 5 nights

The noise from nearby music 🎶 is a bit much. No microwave oven which is nice to have.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive, and helpful, with staff often going the extra mile. Isolated issues include missed messages, reservation mix-ups, a petty checkout charge, and concerns about staff behavior near the pool/bar.

Related guest reviews

8

huseyin

26 Jan 2024

·

Stayed 4 nights

Daha önceden otelden rezervasyonumuzu teyit ettiğim halde 4 oda konaklamamız olduğu halde, 2 oda rezervasyonumuz varmış gibi 2 oda vermeye calıstılar. Bu durum hoşuma gitmedi

4

Bruce

30 Mar 2024

·

Stayed 3 nights

The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.

10

HISASHI

15 Dec 2024

·

Stayed 6 nights

滞在中に友人が急病を発症した際に、緊急病院まで迅速に送迎してくれるなど、スタッフがとてもフレンドリー。

10

Lennox A

23 Sept 2025

·

Stayed 2 nights

Hotel is small but clean and accessible to the local downtown area. Staff was friendly and quit helpful. The staff are like a smakk famly everyone chips in to help the guest, even the security staff. I felt safe and the Hotel resturant is nice

10

Edgar

12 Dec 2024

·

Stayed 1 night

Staff is excellent and very friendly.

10

Martin

30 Nov 2025

·

Stayed 3 nights

Clean and convenient. Staff was extremely helpful.

10

James

18 Oct 2024

·

Stayed 3 nights

Nicest staff ever!!!!. Thanks

10

Alan

3 Sept 2023

·

Stayed 17 nights

I found the entire staff to be really nice. Particularly I want to thank Eds, Lorna, Kris, and Sandra for being so helpful during my stay. I would definately stay there again. :)

10

jamarquis

16 Oct 2023

·

The Staff Was Really helpful and a pleasure to speak with. Everything was in walking distance as well. Will definitely stay here again 9/10

8

John

14 Jan 2025

·

Stayed 5 nights

Except for the front desk, they did not inform me that I had a delivery which was important so not good or professional to note and remember things to pass on

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AI-generated summary based on recent guest reviews

Location

Convenient for Walking Street, dining, shopping, and transport, with easy access to SM Clark and the airport. Some note the immediate area can feel seedy with petty-theft risks, and occasional noise or a slightly longer walk than expected.

Related guest reviews

10

Akitsugu

2 Apr 2023

·

Stayed 4 nights

スタッフの対応も親切で、笑顔が気持ち良い。カジノへもウォーキングストリートへも約5分くらいでいいロケーションです。

10

Daniel

13 Aug 2024

·

Stayed 4 nights

Excellent service. Good breakfast at a good price. Close to walking street without the noise/traffic.

10

Donald

9 Sept 2025

·

Stayed 2 nights

Easy GRAB location. Close to good food and shopping. Nice local atmosphere.

10

Fredrik

7 Jul 2023

·

Stayed 6 nights

Nice and friendly staff / weak wifi. Small pool. Downside its a bit off walking street.

10

Sergiel

11 Nov 2025

·

Stayed 1 night

Very easy check in and the room was great value for the quality and service. Lots of shops and places to eat close by and easy to get to SM Clark or the airport.

10

Gino

18 Jun 2024

·

Stayed 5 nights

Clean hotel. Good location to walking street and food.

8

David

3 Feb 2026

·

Stayed 4 nights

Fint och rent hotell. Vänlig personal. Gatan utanför och staden i allmänhet är vidrig do k. Mycket tiggare och ficktjuvar utanför. Jag blev utsatt för ett rånförsök. En totalt dekadent stad med sexturister och kriminalitet.

10

jamarquis

16 Oct 2023

·

The Staff Was Really helpful and a pleasure to speak with. Everything was in walking distance as well. Will definitely stay here again 9/10

10

Joycelyn Esther

15 Jun 2025

·

Stayed 1 night

Near red light district, limited parking. All else are good.

10

Stefan

15 Nov 2023

·

Stayed 3 nights

i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice. My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and breakfast provide decent value for some guests. Others found breakfast greasy and raised a hygiene concern at the bar.

Related guest reviews

10

Daniel

13 Aug 2024

·

Stayed 4 nights

Excellent service. Good breakfast at a good price. Close to walking street without the noise/traffic.

10

Lennox A

23 Sept 2025

·

Stayed 2 nights

Hotel is small but clean and accessible to the local downtown area. Staff was friendly and quit helpful. The staff are like a smakk famly everyone chips in to help the guest, even the security staff. I felt safe and the Hotel resturant is nice

8

Vellie

29 Aug 2023

·

Stayed 3 nights

It is roomy and well laid out but the lights and air conditioning units were not working well. Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel. The breakfast food is so greasy but the attendant is quick and respectful.

8

Jonathan

20 May 2023

·

Stayed 11 nights

I feel the staff could have been better utilized. During my stay there seemed to be idle staff members congregating around the facility with very little guidance from management. It began to get ackward swimming in the pool while eight staff members are either staring at you fron the balcony or the kitchen area. Also the staff members who work by the bar and kitchen should receive additional training on proper hygene practices. While I was eating my meal I witnessed one of the staff popping their pimples while looking at his reflection in the mirror by the bar. It was quite unappetizing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $41	2 $41	3 $40	4 $40	5 $42	6 $40	7 $41
8 $42	9 $40	10 $41	11 $41	12	13 $59	14 $78
15 $40	16 $39	17 $40	18 $42	19 $40	20 $40	21 $40
22 $39	23 $42	24 $42	25 $39	26 $39	27 $42	28 $40
29 $39	30 $42

SureStay Plus Hotel by Best Western AC LUXE Angeles City

Prices for SureStay Plus Hotel by Best Western AC LUXE Angeles City

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Queen Bed (Shower Only)

Deluxe Room, 1 King Bed (Shower Only)

Guest reviews of SureStay Plus Hotel by Best Western AC LUXE Angeles City

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SureStay Plus Hotel by Best Western AC LUXE Angeles City

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $42
18 $42	19 $42	20 $39	21 $40	22 $42	23	24
25 $41	26 $40	27 $42	28 $42	29 $40	30 $43	31 $43