Oasis Palm
147 US$
/ noche
Promedio para octubre
Precios para Oasis Palm
Selecciona fechas para ver precios y disponibilidad
147 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Oasis Palm, los precios por noche son de 147 US$ de media en el mes más barato (octubre) y de 236 US$ en el mes más caro (marzo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 225 US$ |
| febrero | 236 US$ |
| marzo | 236 US$ |
| abril | 196 US$ |
| mayo | 179 US$ |
| junio | 180 US$ |
| julio | 187 US$ |
| agosto | 179 US$ |
| septiembre | 160 US$ |
| octubre | 147 US$ |
| noviembre | 174 US$ |
| diciembre | 209 US$ |
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oct · 147 US$
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Más caro: marzo (aprox. 236 US$)
Más barato: octubre (aprox. 147 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre, un tobogán acuático y sauna. Encontr...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre, un tobogán acuático y sauna. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, check-out exprés y tintorería a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Oasis Palm - All Inclusive te ofrece la posibilidad de tomar algo en Sisal Buffet, aunque también puedes ir a un bar-cafetería. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 7 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 214 habitaciones con aire acondicionado y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen cafetera y tetera, cortinas opacas y teléfono.
Ubicación
Oasis Palm - All Inclusive está en una fantástica zona de Cancún (Zona Hotelera), a solo 15 minutos a pie de Playa Langosta y Playa Tortugas. Además, este alojamiento con todo incluido se encuentra a 16,5 km de Playa Delfines y a 6,7 km de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc.
Qué hay cerca
Torre Escénica del Embarcadero de Cancún(0.2 millas)
Teatro de Cancún(0.3 millas)
Playa Langosta(0.4 millas)
Laguna Nichupté(0.4 millas)
Playa Tortugas(0.6 millas)
Marina Albatros(0.7 millas)
Playa Las Perlas(1.1 millas)
Playa Tortugas(1.2 millas)
Centro comercial Puerto Cancún Marina Town Center(2 millas)
Club de golf Pok Ta Pok(2.1 millas)
Playa Ancha(2.5 millas)
Centro comercial Plaza Caracol(2.7 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(2.7 millas)
Campo de golf Puerto Cancún(2.9 millas)
Terminal de ferry Ultramar(3 millas)
El aeropuerto más cercano se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(13.5 millas)
Tulum Intl. Airport (TQO)(108.7 millas)
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Mostrador turístico
Servicio de tintorería
Ubicación
Boulevard Kukulkan Km 4.5, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Torre Escénica del Embarcadero de Cancún (0.2 millas)
Teatro de Cancún (0.3 millas)
Playa Langosta (0.4 millas)
Laguna Nichupté (0.4 millas)
Playa Tortugas (0.6 millas)
Marina Albatros (0.7 millas)
Opciones de habitación
6
Family
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Standard
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Oasis Palm
8
Bueno
Basado en 1232 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
17%
Familia
72%
Grupo
9%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las reseñas de Oasis Palm - Todo Incluido describen un resort económico y orientado a familias con una playa tranquila y apta para nadar y abundantes actividades, pero también con aglomeraciones frecuentes, largas colas y un desgaste notable en las habitaciones e instalaciones, especialmente en temporada alta.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Las reseñas de Oasis Palm - Todo Incluido describen un resort económico y orientado a familias con una playa tranquila y apta para nadar y abundantes actividades, pero también con aglomeraciones frecuentes, largas colas y un desgaste notable en las habitaciones e instalaciones, especialmente en temporada alta.
Las familias valoran las aguas tranquilas, las actividades para niños y los espectáculos nocturnos, pero el mantenimiento de algunas áreas infantiles y la disponibilidad limitada de tumbonas o ascensores crean cuellos de botella. La oferta gastronómica es variada: los buffets pueden resultar repetitivos y las reservas pueden ser difíciles de conseguir a menos que se realice una mejora, aunque algunos restaurantes especializados reciben elogios; la calidad de las bebidas es variable. La limpieza y las habitaciones son inconsistentes, con instalaciones anticuadas, olores o plagas señaladas por varios huéspedes, mientras que otros encontraron estándares aceptables; el servicio oscila entre amable y lento, con algunas presiones de venta ocasionales. Ideal para familias con presupuesto limitado que valoran una playa tranquila más que habitaciones modernas o una experiencia gastronómica impecable.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Se agradecen sus múltiples piscinas, áreas para niños y espectáculos nocturnos, pero la capacidad y el mantenimiento son problemas recurrentes: agua fría o sucia, zonas infantiles desgastadas, escasez de tumbonas, ascensores lentos o limitados y bares con poco personal que generan esperas.
Reseñas de huéspedes relacionadas
8
Maria de Lourdes
15 jul 2024
·
Se alojó 4 noches
Common areas around the main pool were full people’s stuff due to there is nothing to sit
Common areas around the main pool were full people’s stuff due to there is nothing to sit
10
Miler Roberto
22 jul 2025
·
Se alojó 3 noches
Praia ótima na frente do resort, compote que deixa a desejar e sempre filas seja para fazer as refeicoes nos restaurantes ou para pegar bebida nos quiosques. Uma pena! Precisam de mais funcionarios nos bares
Praia ótima na frente do resort, compote que deixa a desejar e sempre filas seja para fazer as refeicoes nos restaurantes ou para pegar bebida nos quiosques. Uma pena! Precisam de mais funcionarios nos bares
6
Luis Alberto Rodriguez
4 ago 2025
·
Se alojó 6 noches
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
10
Abraham
24 may 2025
·
Se alojó 5 noches
This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks
This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks
6
Lariah
20 nov 2025
·
Se alojó 7 noches
The Jurassic kids pool is not cared for and was an absolute mess... We went in for about two minutes and left absolutely disgusted.... Tree branches, broken climbing areas, a dead mouse, toilet paper, garbage... It was bad. The kids club rules are frustrating as well, I couldn't take my 2 and 4 year old in at the same time. My two year old could only go in a few days a week for certain hours in the morning andy 4 year old would have to go alone.... So we did not use the kids club. The food was really good. The beach was clean and rooms were fairly clean. The line ups were insane.... Huge line ups to the buffet every morning, huge check in line that took about an hour or more... Overall, we wouldn't return. It was decent but not worth the price.
The Jurassic kids pool is not cared for and was an absolute mess... We went in for about two minutes and left absolutely disgusted.... Tree branches, broken climbing areas, a dead mouse, toilet paper, garbage... It was bad. The kids club rules are frustrating as well, I couldn't take my 2 and 4 year old in at the same time. My two year old could only go in a few days a week for certain hours in the morning andy 4 year old would have to go alone.... So we did not use the kids club. The food was really good. The beach was clean and rooms were fairly clean. The line ups were insane.... Huge line ups to the buffet every morning, huge check in line that took about an hour or more... Overall, we wouldn't return. It was decent but not worth the price.
2
Larnaca
29 abr 2025
·
Se alojó 1 noche
Would not stay again - more than an hour to check in and room not ready. Have to come back and line up for key two hours later. Lift doesnt work so had to either wait20minutes for the line for the only lift working or climb seven stories to our room.
Would not stay again - more than an hour to check in and room not ready. Have to come back and line up for key two hours later. Lift doesnt work so had to either wait20minutes for the line for the only lift working or climb seven stories to our room.
6
Troy
1 mar 2025
·
Se alojó 1 noche
Very slow service at all the restaurants. Food was underwhelming. Majority of restaurants closed the majority of the time. Last bar closes at. 1 am, other things like arcade close much earlier. Adults only pool had no hot tubs, just Luke warm. No room service at all. Restaurants don't allow to go food. Elevators sooo slow, not enough for building.
Very slow service at all the restaurants. Food was underwhelming. Majority of restaurants closed the majority of the time. Last bar closes at. 1 am, other things like arcade close much earlier. Adults only pool had no hot tubs, just Luke warm. No room service at all. Restaurants don't allow to go food. Elevators sooo slow, not enough for building.
4
Laura
1 sept 2025
·
Se alojó 4 noches
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
8
Terri
7 abr 2025
·
Se alojó 6 noches
It was good. Did not like the fact the cardio equipment was not available for most of my stay and did not offer any alternatives.
It was good. Did not like the fact the cardio equipment was not available for most of my stay and did not offer any alternatives.
4
Tiffeny
18 nov 2025
·
Se alojó 7 noches
The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: muchos huéspedes mencionan olores a humedad o alcantarilla, ropa de cama manchada, plagas y un servicio de limpieza irregular, mientras que una minoría informa de estándares aceptables.
Reseñas de huéspedes relacionadas
2
Ana Lorena
20 ago 2024
·
Se alojó 5 noches
Es el peor hotel en el que he estado. Fueron las peores vacaciones de mi vida. Todos los empleados son groseros y amenazantes. Me tuvieron que cambiar 3 veces de habitaciónes, teniamos 2 habitaciones y el agua olia a caño, en las otras sin aire acondicionado y en todas moho por todos lados. Super sucio todo olia mal!
Es el peor hotel en el que he estado. Fueron las peores vacaciones de mi vida. Todos los empleados son groseros y amenazantes. Me tuvieron que cambiar 3 veces de habitaciónes, teniamos 2 habitaciones y el agua olia a caño, en las otras sin aire acondicionado y en todas moho por todos lados. Super sucio todo olia mal!
2
Tetiana
17 may 2025
·
Se alojó 8 noches
- Check in took w Our first room was dirty, had brown stains on the bedding and curtains. The smell of moist and mold was bad, I tried not to breathe deeply.
- Check in took w Our first room was dirty, had brown stains on the bedding and curtains. The smell of moist and mold was bad, I tried not to breathe deeply.
6
Aghogho
19 jul 2024
·
Se alojó 7 noches
The restaurant particularly 'the hacienda' I think more should be done to keep the birds outside. No one wants to see a bird eating from a buffet tray meant for people. Not the best in terms of hygiene.
The restaurant particularly 'the hacienda' I think more should be done to keep the birds outside. No one wants to see a bird eating from a buffet tray meant for people. Not the best in terms of hygiene.
2
Viktor
23 mar 2025
·
Se alojó 7 noches
Very dirty hotel, the room was smelling disgusting
Very dirty hotel, the room was smelling disgusting
4
Katey
12 ago 2024
·
Se alojó 5 noches
Outside the resort was wonderful but the inside of the hotel room had horrible smell. Smell like sewage or mold, especially the bathroom. The room was old and felt disgusted. We had little to no cold water for shower, we told them, the maintenance came he said it was normal. Even though we upgraded the room it still smells the same. Not going back to Oasis Palm.
Outside the resort was wonderful but the inside of the hotel room had horrible smell. Smell like sewage or mold, especially the bathroom. The room was old and felt disgusted. We had little to no cold water for shower, we told them, the maintenance came he said it was normal. Even though we upgraded the room it still smells the same. Not going back to Oasis Palm.
6
Emilija
21 mar 2025
·
Se alojó 7 noches
Rooms were dirty and stinky!
Rooms were dirty and stinky!
2
Armando
13 oct 2025
·
Se alojó 4 noches
Room was not clean and there’s of other things I have pictures to share
Room was not clean and there’s of other things I have pictures to share
2
Saida Jezzin
9 nov 2025
·
Se alojó 5 noches
My experience at this hotel was very disappointing. The ramps for people with disabilities are a real safety hazard — they’re poorly built and quite dangerous. The safes in the rooms are extremely outdated; you have to carry around the key, which makes no sense if you’re going to the beach. There were cockroaches in the restaurant, which was absolutely unacceptable. The timeshare salespeople were the worst part — they ask you to tell all sorts of lies and even to show your credit cards. The bathrooms are old, small, and uncomfortable. The TVs don’t have Netflix or YouTube, which is surprising these days. And finally, the air conditioner is so noisy that it’s almost impossible to get a good night’s sleep. I definitely wouldn’t recommend this place.
My experience at this hotel was very disappointing. The ramps for people with disabilities are a real safety hazard — they’re poorly built and quite dangerous. The safes in the rooms are extremely outdated; you have to carry around the key, which makes no sense if you’re going to the beach. There were cockroaches in the restaurant, which was absolutely unacceptable. The timeshare salespeople were the worst part — they ask you to tell all sorts of lies and even to show your credit cards. The bathrooms are old, small, and uncomfortable. The TVs don’t have Netflix or YouTube, which is surprising these days. And finally, the air conditioner is so noisy that it’s almost impossible to get a good night’s sleep. I definitely wouldn’t recommend this place.
2
Rami
17 jul 2024
·
Se alojó 4 noches
Very poor air conditioner is this hotel, in the room is a little bit better - just a little! mini bar working poor, the closing cabinet was broken and we got a really dirty room, there was a technical problem with the drainage system in the shower during the flow of water, a terrible smell of sewage came up, the same situation with the sink next to it.
Very poor air conditioner is this hotel, in the room is a little bit better - just a little! mini bar working poor, the closing cabinet was broken and we got a really dirty room, there was a technical problem with the drainage system in the shower during the flow of water, a terrible smell of sewage came up, the same situation with the sink next to it.
2
JUAN
20 jun 2025
·
Se alojó 7 noches
This was a terrible experience. The property has aged badly, and they don’t seem to put much effort into keeping it clean. We had to try three different rooms because they all had mold—so much so that after checking the third room, the front desk employee admitted they were all in the same condition. Common areas were left dirty overnight. They also had live music every night that went on late into the night. The resort is advertised as family-friendly, but it’s hard to get any sleep with young kids when loud music is playing so late. The buffet area was dirty, and the employees used questionable procedures to restock and keep the food fresh. This is definitely a property that saw better days a few decades ago. If all you care about is price, this might work for you—but if you want a clean, quiet, relaxing, and safe place, don’t bother. We ended up checking out four days early because we tried to speak with management about our concerns, and they simply didn’t care.
This was a terrible experience. The property has aged badly, and they don’t seem to put much effort into keeping it clean. We had to try three different rooms because they all had mold—so much so that after checking the third room, the front desk employee admitted they were all in the same condition. Common areas were left dirty overnight. They also had live music every night that went on late into the night. The resort is advertised as family-friendly, but it’s hard to get any sleep with young kids when loud music is playing so late. The buffet area was dirty, and the employees used questionable procedures to restock and keep the food fresh. This is definitely a property that saw better days a few decades ago. If all you care about is price, this might work for you—but if you want a clean, quiet, relaxing, and safe place, don’t bother. We ended up checking out four days early because we tried to speak with management about our concerns, and they simply didn’t care.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son anticuadas y básicas, con baños pequeños o incómodos, aire acondicionado ruidoso o débil, camas pequeñas, accesorios envejecidos y problemas ocasionales con el equipo (televisores, frigoríficos), además de algo de ruido entre habitaciones; el soporte de Wi-Fi puede ser irregular.
Reseñas de huéspedes relacionadas
10
Blanca esthela
17 ago 2025
·
Se alojó 4 noches
Todo muy bien, solamente en las instalaciones del Cuarto el clima no cortaba por lo que tenía que apagarlo por los niños cuando estaba demasiado frío, el colchón estaba ya sumido para un lado y la base de la cama estaba dañada
Todo muy bien, solamente en las instalaciones del Cuarto el clima no cortaba por lo que tenía que apagarlo por los niños cuando estaba demasiado frío, el colchón estaba ya sumido para un lado y la base de la cama estaba dañada
8
Javier
21 jul 2025
·
Se alojó 5 noches
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
6
Ovi
20 ene 2025
·
Se alojó 7 noches
Overall, this is one of the cheapest resorts, and it has almost everything. If you set your expectation according to the price, this is good resort. The service was good. Cleanliness was okay. I had issue with WiFi connection, they did not help me 1st and second try, they asked me to call customer service, and the customer service told me to go to desh, no one were trying to help, as I insisted that this needs to be address, finally one person from the desh helped me and reconnect my wifi. This is should not be that difficult.
Overall, this is one of the cheapest resorts, and it has almost everything. If you set your expectation according to the price, this is good resort. The service was good. Cleanliness was okay. I had issue with WiFi connection, they did not help me 1st and second try, they asked me to call customer service, and the customer service told me to go to desh, no one were trying to help, as I insisted that this needs to be address, finally one person from the desh helped me and reconnect my wifi. This is should not be that difficult.
8
Cora
31 dic 2024
·
Se alojó 4 noches
Overall a decent property. Rooms were pretty small, AC unit was loud and TV was broken, but we were only on the room to changes, clean up and sleep. We loved that it was right on the beach.
Overall a decent property. Rooms were pretty small, AC unit was loud and TV was broken, but we were only on the room to changes, clean up and sleep. We loved that it was right on the beach.
6
patricija rafaela
26 ago 2024
·
Se alojó 6 noches
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
4
Laura
1 sept 2025
·
Se alojó 4 noches
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
6
Beatriz Antonia Jaen
26 jun 2025
·
Se alojó 2 noches
The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
4
Evelia
21 jul 2024
·
Se alojó 2 noches
The air conditioning is bad. It was soooo hot in our room at night.
The air conditioning is bad. It was soooo hot in our room at night.
4
Freddy
23 ene 2025
·
Se alojó 3 noches
Its noise at night, rooms are a little older,
Its noise at night, rooms are a little older,
4
Jayesh
13 dic 2024
·
Se alojó 4 noches
Rooms are not what they look like. No information on how the washrooms look like before booking which came to us as a surprise. Very tiny washrooms. Basically the whole premise looks pretty at the entrance but old and worn down in the living areas
Rooms are not what they look like. No information on how the washrooms look like before booking which came to us as a surprise. Very tiny washrooms. Basically the whole premise looks pretty at the entrance but old and worn down in the living areas
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Servicio
El servicio varía ampliamente: algunos miembros del personal son amables y serviciales, pero el registro de entrada puede ser muy lento, los equipos de los bares y restaurantes se ven con poco personal y las insistentes ofertas de mejoras o multipropiedad y las pulseras de diferentes categorías a menudo afectan el acceso y la experiencia.
Reseñas de huéspedes relacionadas
2
Daniela
9 dic 2025
·
Se alojó 4 noches
This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money
This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money
2
Sandra Ribeiro
25 abr 2025
·
Se alojó 4 noches
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade. They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from. I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade. They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from. I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
4
Aaron
7 ene 2025
·
Se alojó 4 noches
Took our family of 10 to this resort and was very disappointed. My wife and I have travelled to Cancun for 8 years staying at all inclusive resorts each time. This was by far the worst one we have stayed at. The staff was not friendly whatsoever, with the one exception being our waiter at the buffet one lunch. Hardly any smiles and often giving off the impression we were bothering them wanting to get a drink. The food was also the worst we have had. The worst part was that we figured the kids could survive on the french fries and chicken nuggets at the very least, but each lunch they were cold and not very good. We don't have high expectations with food at all inclusives. The OP had the least choices and the smallest buffet from all the resorts we have been to. We picked OP because it seemed to be kid friendly. This wasn't really the case though. The kids zone was okay, but nothing great. The worst part was we had our 6 year old get sick and throw up one night. Most of the throw up was caught in a waste basket, but some did get on the bed spread. They charged us $50 because they had to now clean it! Kids get sick and my expectation for a family resort is that a simple cleaning of linens wouldn't be an up charge. We have had a few times through the years where kids get sick, and I have never had another hotel/resort charge us. Don't stay here. Didn't ruin our trip but better choices out there.
Took our family of 10 to this resort and was very disappointed. My wife and I have travelled to Cancun for 8 years staying at all inclusive resorts each time. This was by far the worst one we have stayed at. The staff was not friendly whatsoever, with the one exception being our waiter at the buffet one lunch. Hardly any smiles and often giving off the impression we were bothering them wanting to get a drink. The food was also the worst we have had. The worst part was that we figured the kids could survive on the french fries and chicken nuggets at the very least, but each lunch they were cold and not very good. We don't have high expectations with food at all inclusives. The OP had the least choices and the smallest buffet from all the resorts we have been to. We picked OP because it seemed to be kid friendly. This wasn't really the case though. The kids zone was okay, but nothing great. The worst part was we had our 6 year old get sick and throw up one night. Most of the throw up was caught in a waste basket, but some did get on the bed spread. They charged us $50 because they had to now clean it! Kids get sick and my expectation for a family resort is that a simple cleaning of linens wouldn't be an up charge. We have had a few times through the years where kids get sick, and I have never had another hotel/resort charge us. Don't stay here. Didn't ruin our trip but better choices out there.
6
Roberto
10 jul 2025
·
Se alojó 5 noches
The resort is one of the cheaper options and you get what you pay for. The food was decent , if you book the oasis palm you only have a few A la carte restaurants to choose from, the rest you have to pay for just fyi.They had shows and activities most of the days. The beach area is decent. There’s always a wait in line whether it’s to check in or buffet, even when waiting for the elevator. The check in process was very frustrating, had a super early flight + a long wait at the airport, then arrived at the resort around 2pm (check in was 3pm). They gave us our wristbands and were told to return to the check in lobby at 3:30 pm to receive our rooms and activate our wristbands but so did about 30-40 other guests. We were exhausted from the early flight didn’t get our rooms until 4:30-5pm. We had to return a few times to the lobby by stairs because wristbands were not activated correctly. Other than that issue everything was okay. There is staff that is by the elevator offering pirate ship boat rides for free but they are trying to sell timeshares. Overall the resort is okay. I give it a 3/5 Stars.
The resort is one of the cheaper options and you get what you pay for. The food was decent , if you book the oasis palm you only have a few A la carte restaurants to choose from, the rest you have to pay for just fyi.They had shows and activities most of the days. The beach area is decent. There’s always a wait in line whether it’s to check in or buffet, even when waiting for the elevator. The check in process was very frustrating, had a super early flight + a long wait at the airport, then arrived at the resort around 2pm (check in was 3pm). They gave us our wristbands and were told to return to the check in lobby at 3:30 pm to receive our rooms and activate our wristbands but so did about 30-40 other guests. We were exhausted from the early flight didn’t get our rooms until 4:30-5pm. We had to return a few times to the lobby by stairs because wristbands were not activated correctly. Other than that issue everything was okay. There is staff that is by the elevator offering pirate ship boat rides for free but they are trying to sell timeshares. Overall the resort is okay. I give it a 3/5 Stars.
8
Miguel
11 oct 2023
·
Se alojó 1 noche
There are different tiers of all inclusive that are not explained on the booking website. Depending on your tier you are treated as an VIP or as a someone unimportant. This is extremely frustrated as a guest. I dislike this kind of treatment for guests. Everyone should be treated the same. Will not recommend this hotel only for that specific reason.
There are different tiers of all inclusive that are not explained on the booking website. Depending on your tier you are treated as an VIP or as a someone unimportant. This is extremely frustrated as a guest. I dislike this kind of treatment for guests. Everyone should be treated the same. Will not recommend this hotel only for that specific reason.
4
Alexis Carmelo
16 abr 2025
·
Se alojó 5 noches
We had a great vacation but the timeshare people sit right across the elevator and that was annoying
We had a great vacation but the timeshare people sit right across the elevator and that was annoying
6
Beatriz Antonia Jaen
26 jun 2025
·
Se alojó 2 noches
The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
8
Ricardo
24 jul 2025
·
Se alojó 6 noches
I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff.
I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff.
8
Victor
6 may 2025
·
Se alojó 3 noches
Need to do a better job with checking in. 2 hours waiting in line to check in to room.
Need to do a better job with checking in. 2 hours waiting in line to check in to room.
10
Celia
10 mar 2025
·
Se alojó 3 noches
I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
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Ubicación
Ubicación frente a la playa con aguas tranquilas y poco profundas, ideal para niños, y autobuses o transbordadores cercanos facilitan el desplazamiento.
Reseñas de huéspedes relacionadas
10
Reina
20 jul 2024
·
Se alojó 4 noches
The staff was excellent and very helpful. The pools and beaches were great. The facilities were kept very clean
The staff was excellent and very helpful. The pools and beaches were great. The facilities were kept very clean
10
Leonid
27 feb 2025
·
Se alojó 7 noches
Like the beach. Always calm. Great for kids and adult who does not like waves
Like the beach. Always calm. Great for kids and adult who does not like waves
10
AARON ELIEZER VELASQUEZ
4 jun 2025
·
Se alojó 2 noches
La playa muy limpia.
La playa muy limpia.
10
Jonathon
5 mar 2024
·
Se alojó 9 noches
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
8
Diana Elisa Neaves
4 abr 2025
·
Se alojó 4 noches
Todo estuvo muy bien, el staff fue amable en todo momento y siempre se mostraron deseosos de ayudar. Lo único es que desde un principio tenían equivocado el número de días en nuestra reservación, al principio no la encontraban y a los 2 días dejó de funcionar nuestra llave, en recepción corrigieron el error y fue el único inconveniente que tuvimos. El hotel está excelente para familias, hay variedad de restaurantes y aunque haya mucha gente la atención es rápida. Me gustó también mucho la ubicación ya que está justo al lado del ferry de xcaret y de ahí puedes salir a Islas mujeres y otros lugares si lo deseas. Yo le daría un 4.9
Todo estuvo muy bien, el staff fue amable en todo momento y siempre se mostraron deseosos de ayudar. Lo único es que desde un principio tenían equivocado el número de días en nuestra reservación, al principio no la encontraban y a los 2 días dejó de funcionar nuestra llave, en recepción corrigieron el error y fue el único inconveniente que tuvimos. El hotel está excelente para familias, hay variedad de restaurantes y aunque haya mucha gente la atención es rápida. Me gustó también mucho la ubicación ya que está justo al lado del ferry de xcaret y de ahí puedes salir a Islas mujeres y otros lugares si lo deseas. Yo le daría un 4.9
8
Javier
21 jul 2025
·
Se alojó 5 noches
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
10
Rafael
2 jul 2025
·
Se alojó 4 noches
Excellent ambient, close to downtown
Excellent ambient, close to downtown
8
HECTOR
30 abr 2024
·
Se alojó 5 noches
La ubicación, playa y albercas muy buenas.
La ubicación, playa y albercas muy buenas.
8
James
20 mar 2025
·
Se alojó 7 noches
Location
Location
10
Juan Antonio
1 abr 2024
·
Se alojó 4 noches
El hotel superó nuestras expectativas, súper bonito, muy limpio, el personal muy muy amable y accesible, y cuenta con todo lo necesario para pasar unas excelentes vacaciones! Tiene varias albercas muy amplias, la playa está muy limpia, tiene área de niños, la comida de los restaurantes está muy fresca y rica, mucha variedad de platillos, ademas te dan la opción de disfrutar de comidas rápidas, todo tipo de cafés, bebidas y nieve para los niños durante todo el día. Además de estar muy céntrico, tiene al lado el barco pirata, el Ferri y la torre en donde puedes ver todo Cancún, de noche se ve hermoso! Mi familia y yo definitivamente volveremos! Lo recomiendo ampliamente!
El hotel superó nuestras expectativas, súper bonito, muy limpio, el personal muy muy amable y accesible, y cuenta con todo lo necesario para pasar unas excelentes vacaciones! Tiene varias albercas muy amplias, la playa está muy limpia, tiene área de niños, la comida de los restaurantes está muy fresca y rica, mucha variedad de platillos, ademas te dan la opción de disfrutar de comidas rápidas, todo tipo de cafés, bebidas y nieve para los niños durante todo el día. Además de estar muy céntrico, tiene al lado el barco pirata, el Ferri y la torre en donde puedes ver todo Cancún, de noche se ve hermoso! Mi familia y yo definitivamente volveremos! Lo recomiendo ampliamente!
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Comida
Las opiniones son variadas: los buffets a menudo parecen repetitivos o de baja calidad, las bebidas pueden tener un sabor aguado y las largas esperas o las reservas difíciles de conseguir son comunes a menos que se realice una mejora; algunos locales especializados reciben elogios y varias reseñas mencionan casos de enfermedades.
Reseñas de huéspedes relacionadas
4
Marina
11 nov 2025
·
Se alojó 7 noches
Buffet and beach food was awful. Pools are freezing.
Buffet and beach food was awful. Pools are freezing.
8
YuXiu
23 feb 2024
·
Se alojó 4 noches
Overall a good experience but the food is limited option as early booking required for the wanted restaurant and not many choices, I only had a chance to pick between two buffets, since I was on excursion most of the time. If you stay at Sens/Grand Oasis, the resort room is nicer and with more food option. Alcohol is offered all day long till 1am. Late night slack is without fruit option. Right outside is the $1 bus shuttle that will take to downtown and etc., pretty convenient.
Overall a good experience but the food is limited option as early booking required for the wanted restaurant and not many choices, I only had a chance to pick between two buffets, since I was on excursion most of the time. If you stay at Sens/Grand Oasis, the resort room is nicer and with more food option. Alcohol is offered all day long till 1am. Late night slack is without fruit option. Right outside is the $1 bus shuttle that will take to downtown and etc., pretty convenient.
6
Mathieu
3 ago 2025
·
Se alojó 5 noches
The day to day personel is great, beach is nice and the cleaness is good. They have personel from 2 different company for activities, so the possibility are almost endless. There are free shows in the evening that my kids loved, same thing for activities in the day, arcade center when you need a break of the beach an pools. But the food is not steady, one day it's great, the next it's disgusting. Also, many levels of client, so you get lost in where you are allowed and not, what you can use and not, where you can eat and where not... And most of all, the commercial pressure... You almost can't just arrive and go on with your vacation, meeting with a representative that will try to sell you stuff, first morning, meeting of over 2 hours trying to get you to join the oasis VIP club, or whatever other levels of club. They don't let you go, you say no and... But there's one last deal I can offer you... it will just take 30 seconds... but there's an other option.......... non stop. representatives at every corner trying to sell tours or activities, it's good, but then, it's also too much.
The day to day personel is great, beach is nice and the cleaness is good. They have personel from 2 different company for activities, so the possibility are almost endless. There are free shows in the evening that my kids loved, same thing for activities in the day, arcade center when you need a break of the beach an pools. But the food is not steady, one day it's great, the next it's disgusting. Also, many levels of client, so you get lost in where you are allowed and not, what you can use and not, where you can eat and where not... And most of all, the commercial pressure... You almost can't just arrive and go on with your vacation, meeting with a representative that will try to sell you stuff, first morning, meeting of over 2 hours trying to get you to join the oasis VIP club, or whatever other levels of club. They don't let you go, you say no and... But there's one last deal I can offer you... it will just take 30 seconds... but there's an other option.......... non stop. representatives at every corner trying to sell tours or activities, it's good, but then, it's also too much.
6
Jorge Gonzalez
21 abr 2025
·
Se alojó 8 noches
The hotel itself was great. Just the app to do reservations for dinner never worked. Asked staff regarding this no other solution for dinner reservations so we had to eat Dinner buffet all week without getting to try anything more. Drinks and bars and pool where amazing.
The hotel itself was great. Just the app to do reservations for dinner never worked. Asked staff regarding this no other solution for dinner reservations so we had to eat Dinner buffet all week without getting to try anything more. Drinks and bars and pool where amazing.
4
Joree
21 jul 2025
·
Se alojó 4 noches
I would not recommend this hotel. The rooms were outdated and dirty and small! The restaurants and food available were not good! We paid to upgrade to the hotel next-door in order to be able to use their restaurants and pool. That was a little better, but not by much. At the upgraded hotel, there were no chairs around the pool to sit on. The only chairs available were at the beach. So while my kids were swimming in the pool, I had nowhere to sit. There was only one bartender at each bar, so you would stand in line for a good 15 minutes to get a drink. The drinks had a chemical taste to them. Most of the restaurants were the same way. At the sushi restaurant, there was only one person working. So I stood in line one day for 45 minutes to get sushi by the pool. The little kitchen areas around the pool with food, were terrible! The hamburgers were definitely not hamburgers! No outdoor bar to sit at. The pool is also closed every night at 8 PM, which is pretty early when your kids want to stay swimming. Entertainment didn’t start until after 10 PM. So as your kids are trying to sleep, the very loud music goes until midnight. I definitely would not recommend going here. But you get what you pay for. I learned my lesson. I will definitely pay more money to stay at a nicer resort.
I would not recommend this hotel. The rooms were outdated and dirty and small! The restaurants and food available were not good! We paid to upgrade to the hotel next-door in order to be able to use their restaurants and pool. That was a little better, but not by much. At the upgraded hotel, there were no chairs around the pool to sit on. The only chairs available were at the beach. So while my kids were swimming in the pool, I had nowhere to sit. There was only one bartender at each bar, so you would stand in line for a good 15 minutes to get a drink. The drinks had a chemical taste to them. Most of the restaurants were the same way. At the sushi restaurant, there was only one person working. So I stood in line one day for 45 minutes to get sushi by the pool. The little kitchen areas around the pool with food, were terrible! The hamburgers were definitely not hamburgers! No outdoor bar to sit at. The pool is also closed every night at 8 PM, which is pretty early when your kids want to stay swimming. Entertainment didn’t start until after 10 PM. So as your kids are trying to sleep, the very loud music goes until midnight. I definitely would not recommend going here. But you get what you pay for. I learned my lesson. I will definitely pay more money to stay at a nicer resort.
2
Sandra Ribeiro
25 abr 2025
·
Se alojó 4 noches
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade. They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from. I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade. They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from. I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
6
Luis Alberto Rodriguez
4 ago 2025
·
Se alojó 6 noches
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
4
Iara alexandra
29 dic 2025
·
Se alojó 5 noches
Não gostei do hotel, os quartos são muito antigos e são sujos, o hotel é muito velho, os restaurantes Buffet servem as mesma coisas e tem muitas filas todos os restaurantes, os restaurante a la carte uns falam que precisa de reserva e nunca consegue sempre tem uma fila enorme, pior hotel All inclusive que já fiquei. Não recomendo!
Não gostei do hotel, os quartos são muito antigos e são sujos, o hotel é muito velho, os restaurantes Buffet servem as mesma coisas e tem muitas filas todos os restaurantes, os restaurante a la carte uns falam que precisa de reserva e nunca consegue sempre tem uma fila enorme, pior hotel All inclusive que já fiquei. Não recomendo!
10
Casimiro
24 sept 2024
·
Se alojó 3 noches
Excelente muy buena sus comidas y en general la atención. No tiene buenas opciones para restaurantes de reserva y muy extraño lo celosos que eran con el espumante. En todas partes tenían espumantes y en ninguna daban para tomar.
Excelente muy buena sus comidas y en general la atención. No tiene buenas opciones para restaurantes de reserva y muy extraño lo celosos que eran con el espumante. En todas partes tenían espumantes y en ninguna daban para tomar.
4
Hector Alonso Contreras-
5 jun 2024
·
Se alojó 7 noches
My family and I got food poisoning eating there. There was poop on a chair in one of the buffets. Horrible experience. Will never stay here again Do not recommend
My family and I got food poisoning eating there. There was poop on a chair in one of the buffets. Horrible experience. Will never stay here again Do not recommend
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10
GERARDO
19 ago 2026
·
Se alojó 2 noches
Que sea. Serviciales en el bar y abran todos los restaurantes
Que sea. Serviciales en el bar y abran todos los restaurantes
10
Edith
30 jul 2026
·
Se alojó 9 noches
En general todo bien, solo las bebidas un poco mal servidas.
En general todo bien, solo las bebidas un poco mal servidas.
2
Alberto
18 jul 2026
·
Se alojó 4 noches
En realidad el los alimentos cero variedad y fríos. Mala calidad
En realidad el los alimentos cero variedad y fríos. Mala calidad
8
Andrea Alejandra Contreras
30 jun 2026
·
Se alojó 3 noches
Tuve buena estancia, únicamente pediría más variedad en el bufet ya que varios días repetían platillos, personal amable y la playa impecable.
Tuve buena estancia, únicamente pediría más variedad en el bufet ya que varios días repetían platillos, personal amable y la playa impecable.
2
Rita
29 jun 2026
·
Se alojó 3 noches
Muy mala atención del personal.
Muy mala atención del personal.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
Depósito de seguridad
USD 30 per accommodation on arrival.
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-16: 161.8918717260437USD
- 2026-10-17: 159.46348498983764USD
- 2026-10-18: 156.85786189788817USD
- 2026-10-19: 157.11468740960692USD
- 2026-10-20: 156.91493423382568USD
- 2026-10-21: 156.77791260998535USD
- 2026-10-22: 156.43914851019287USD
- 2026-10-23: 156.77791260998535USD
- 2026-10-24: 156.9481006694336USD
- 2026-10-25: 156.91438546136473USD
- 2026-10-26: 157.1907952902832USD
- 2026-10-27: 156.9509131282959USD
- 2026-10-28: 160.0289435634155USD
- 2026-10-29: 160.0289435634155USD
- 2026-10-30: 160.0289435634155USD
- 2026-10-31: 163.64652022247313USD
- 2026-11-01: 172.66880250704955USD
- 2026-11-02: 167.9970682488098USD
- 2026-11-03: 176.7845959640808USD
- 2026-11-04: 168.47050454034422USD
- 2026-11-05: 168.4021137723999USD
- 2026-11-06: 168.49321000091552USD
- 2026-11-07: 168.33473480368042USD
- 2026-11-08: 166.97463655752563USD
- 2026-11-09: 168.33473480368042USD
- 2026-11-10: 168.44457504156495USD
- 2026-11-11: 166.95880790185547USD
- 2026-11-12: 167.9970682488098USD
- 2026-11-13: 168.5178190159607USD
- 2026-11-14: 168.37115957577512USD
- 2026-11-15: 172.66880250704955USD
- 2026-11-16: 168.30048797229003USD
- 2026-11-17: 168.52488446139526USD
- 2026-11-18: 168.18629185299682USD
- 2026-11-19: 168.44457504156495USD
- 2026-11-20: 168.18629185299682USD
- 2026-11-21: 168.18629185299682USD
- 2026-11-22: 168.3031632380371USD
- 2026-11-23: 168.33473480368042USD
- 2026-11-24: 176.7845959640808USD
- 2026-11-25: 168.30048797229003USD
- 2026-11-26: 167.03903157598876USD
- 2026-11-27: 168.49321000091552USD
- 2026-11-28: 168.44457504156495USD
- 2026-11-29: 168.30048797229003USD
- 2026-11-30: 168.51253708102416USD
- 2026-12-01: 168.18629185299682USD
- 2026-12-02: 168.33473480368042USD
- 2026-12-03: 168.37115957577512USD
- 2026-12-04: 168.18629185299682USD
- 2026-12-05: 168.5150580045166USD
- 2026-12-06: 168.33473480368042USD
- 2026-12-07: 168.18629185299682USD
- 2026-12-08: 168.4895743833618USD
- 2026-12-09: 168.6336100052185USD
- 2026-12-10: 168.44457504156495USD
- 2026-12-11: 168.18629185299682USD
- 2026-12-12: 168.18629185299682USD
- 2026-12-13: 168.18629185299682USD
- 2026-12-14: 168.18629185299682USD
- 2026-12-15: 168.53332183798216USD
- 2026-12-16: 168.44457504156495USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Durante el registro de entrada, el titular deberá presentar la tarjeta usada para reservar y un documento de identidad oficial con fotografía a su nombre. Cualquier otra gestión habrá de coordinarse con el alojamiento antes de la llegada. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Durante las vacaciones de primavera, este alojamiento exige que los huéspedes menores de 25 años vayan acompañados de sus padres o tutores legales.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito en efectivo: 30 USD por estancia para huéspedes menores de 26 años
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 25 años.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de Protocolos de Limpieza y Salud (Oasis Hotels).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 12 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- La conexión wifi gratuita de la habitación se ofrece para un máximo de dispositivos: 1. Además, en las zonas comunes también se ofrece wifi gratis para un máximo de dispositivos: 1.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de salida sin contacto personal.
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- La caja fuerte de la habitación tiene un coste adicional
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Mostrador turístico
Servicio de tintorería
General
Restaurante
Habitaciones para no fumadores
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos faciales
Club infantil
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Actividades
Piscina
Playa privada
Playa (cercana)
Billares
Zona de juegos
Piscina infantil
Piscina al aire libre
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Water Park
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi