Grand Oasis Palm - All inclusive
From
210 US$
/ noche
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From
210 US$
/ noche
Acerca de esta propiedad
Relájate en el spa completo, que ofrece tratamientos corporales y tratamientos faciales. Si quieres divertirte, aquí tienes un centro de bienestar y una piscina al aire libre, entre muchas otras instalaciones.
Servicios
Relájate en el spa completo, que ofrece tratamientos corporales y tratamientos faciales. Si quieres divertirte, aquí tienes un centro de bienestar y una piscina al aire libre, entre muchas otras instalaciones.
Servicios empresariales
Tendrás un centro de negocios, check-in exprés y tintorería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Grand Oasis Palm - All Inclusive te ofrece la posibilidad de tomar algo en Los Agaves, aunque también puedes ir a un bar-cafetería. Relájate con un refresco en el bar en la playa, en el bar en la piscina o en uno de los 8 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 514 habitaciones con minibar y televisión de pantalla plana. Para los momentos de ocio, tienes una por cable. El cuarto de baño está provisto de ducha, artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, tabla de planchar con plancha y teléfono.
Ubicación
Grand Oasis Palm - All Inclusive está en una fantástica zona de Cancún (Zona Hotelera), a solo 15 minutos a pie de Playa Langosta y Playa Tortugas.
Qué hay cerca
Laguna Nichupté(0.1 millas)
Torre Escénica del Embarcadero de Cancún(0.2 millas)
Teatro de Cancún(0.3 millas)
Playa Langosta(0.4 millas)
Playa Tortugas(0.6 millas)
Playa Las Perlas(1.2 millas)
Playa Tortugas(1.2 millas)
Centro comercial Puerto Cancún Marina Town Center(2 millas)
Club de golf Pok Ta Pok(2.1 millas)
Playa Ancha(2.5 millas)
Centro comercial Plaza Caracol(2.7 millas)
Campo de golf Puerto Cancún(3 millas)
PlayCity Casino(3.4 millas)
Plaza del Ceviche(3.4 millas)
Mercado de Artesanías Ki-Huic(3.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(13.8 millas)
Aeropuerto Internacional de Tulum (TQO)(109.8 millas)
Ubicación
Boulevard Kukulcan Km 4.5 Zona Hotelera, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Laguna Nichupté (0.1 millas)
Torre Escénica del Embarcadero de Cancún (0.2 millas)
Teatro de Cancún (0.3 millas)
Playa Langosta (0.4 millas)
Playa Tortugas (0.6 millas)
Playa Las Perlas (1.2 millas)
Opciones de habitación
4
Standard Limited View
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 4
Aire acondicionadoBaño privadoCuna(s) (gratis)
6
Habitación superior
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
301 ft²
Aire acondicionadoBaño privadoCuna(s) (gratis)
5
Suite familiar
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 4
Aire acondicionadoBaño privadoCuna(s) (gratis)
Reseñas de los huéspedes sobre Grand Oasis Palm - All inclusive
7
Agradable
Basado en 3005 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Grand Oasis Palm - Todo incluido, los huéspedes destacan una playa tranquila y apta para niños, así como un personal amable, pero informan repetidamente sobre aglomeraciones, largas colas y dificultades para reservar restaurantes, junto con una calidad de la comida variable, habitaciones anticuadas con problemas de mantenimiento y, ocasionalmente, ruido por obras.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Grand Oasis Palm - Todo incluido, los huéspedes destacan una playa tranquila y apta para niños, así como un personal amable, pero informan repetidamente sobre aglomeraciones, largas colas y dificultades para reservar restaurantes, junto con una calidad de la comida variable, habitaciones anticuadas con problemas de mantenimiento y, ocasionalmente, ruido por obras.
Las multitudes y la cantidad limitada de asientos provocan esperas en los bufé, bares y la playa, y las reservas para cenar a través de la aplicación a menudo no están disponibles. Las experiencias en las habitaciones varían desde limpias y cómodas hasta pequeñas, anticuadas y con olor a humedad, con problemas intermitentes de aire acondicionado y fontanería, y ruido ocasional por obras. Las opiniones sobre la comida van desde una variedad decente hasta repetitiva o fría, y algunos huéspedes informan de problemas estomacales. Espere un resort familiar económico y animado, con un excelente acceso a la playa, pero con concesiones en comodidad y consistencia.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Se agradece la playa tranquila y las múltiples piscinas, pero la propiedad se siente abarrotada: largas colas en los bares, escasez de tumbonas y ascensores muy pequeños con esperas. Algunas áreas estaban en construcción y las instalaciones para niños necesitan mantenimiento.
Reseñas de huéspedes relacionadas
8
Maria Elena
7 ago 2025
·
Se alojó 5 noches
I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.
I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.
8
Christina
25 jul 2025
·
Se alojó 4 noches
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
8
Maria de Lourdes
15 jul 2024
·
Se alojó 4 noches
Common areas around the main pool were full people’s stuff due to there is nothing to sit
Common areas around the main pool were full people’s stuff due to there is nothing to sit
10
Elena
25 jul 2025
·
Se alojó 3 noches
El detalle es que necesita una limpieza más constante en los baños cerca de las albercas, ya que los huéspedes dejan muy sucio. La bañera de la habitación no tenía el hule del tapón y la arreglaron hasta el siguiente día que informamos.
El detalle es que necesita una limpieza más constante en los baños cerca de las albercas, ya que los huéspedes dejan muy sucio. La bañera de la habitación no tenía el hule del tapón y la arreglaron hasta el siguiente día que informamos.
8
Gerlene
20 jun 2025
·
Se alojó 5 noches
I really like that there is always events going on, the beach and pool area was very clean and beautiful.
I really like that there is always events going on, the beach and pool area was very clean and beautiful.
6
alicia
26 ago 2025
·
Se alojó 5 noches
This is my 3rd time going there. They relly need to do some updating and upgrading on everything. There was construction from 10am to 5pm in the building there was no notifications about construction and that was really annoying if you just wanted to relax in your room. There are no beach chairs from 8am, the beach was a bit dirty. They workers are over worked there. Its a beautiful hotel, but please do some major upgrade in every thing. They really need to update there chef in cooking especially the buffet.
This is my 3rd time going there. They relly need to do some updating and upgrading on everything. There was construction from 10am to 5pm in the building there was no notifications about construction and that was really annoying if you just wanted to relax in your room. There are no beach chairs from 8am, the beach was a bit dirty. They workers are over worked there. Its a beautiful hotel, but please do some major upgrade in every thing. They really need to update there chef in cooking especially the buffet.
4
Pedro
23 feb 2026
·
Se alojó 5 noches
O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.
O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.
8
Cesar
27 jul 2025
·
Se alojó 6 noches
The resort was spacious and clean. The elevators are way too small for the amount of people staying there however and would often have a wait time of about 5m just to get on.
The resort was spacious and clean. The elevators are way too small for the amount of people staying there however and would often have a wait time of about 5m just to get on.
4
Victor
6 feb 2026
·
Se alojó 1 noche
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
8
ABEL
9 jun 2025
·
Se alojó 4 noches
Hay muy pocos camastros en la playa, no hay camastros en el area de alberca, el hotel esta unido a otro y no es muy clara la explicacion de las instalaciones al inicio, fue muy dificil hacer reservaciones para los restaurantes
Hay muy pocos camastros en la playa, no hay camastros en el area de alberca, el hotel esta unido a otro y no es muy clara la explicacion de las instalaciones al inicio, fue muy dificil hacer reservaciones para los restaurantes
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: algunos informan de habitaciones impolutas y terrenos bien cuidados, mientras que otros señalan habitaciones sucias u olorosas, moho, accesorios oxidados y piscinas o baños públicos que necesitan una limpieza más frecuente.
Reseñas de huéspedes relacionadas
2
Silvia
26 jun 2025
·
Se alojó 7 noches
The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .
The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .
10
Vikash
28 may 2025
·
Se alojó 7 noches
Cleaned and good food
Cleaned and good food
10
Joanna
19 jul 2025
·
Se alojó 5 noches
Not berry clean
Not berry clean
4
Marlyn
7 nov 2025
·
Se alojó 4 noches
The property was under construction and a lot of construction dust came in the room and everything was covered with it.
The property was under construction and a lot of construction dust came in the room and everything was covered with it.
4
Samina
23 ago 2025
·
Se alojó 7 noches
Dirty
Dirty
10
Hilda Yaneth
7 nov 2025
·
Se alojó 4 noches
A todo momento me.mantenian la.abitacion aseada
A todo momento me.mantenian la.abitacion aseada
2
Allison
6 oct 2025
·
Se alojó 1 noche
The food was terrible and the pool area was never cleaned while there. It was disgusting.
The food was terrible and the pool area was never cleaned while there. It was disgusting.
2
Oluwaseun
21 sept 2025
·
Se alojó 3 noches
This property looks clean from the outside but the rooms and restrooms are so horrible and dirty
This property looks clean from the outside but the rooms and restrooms are so horrible and dirty
2
Isabel Cristina
4 dic 2025
·
Se alojó 7 noches
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
8
Veronica
15 jul 2025
·
Se alojó 4 noches
Nos hospedaron en el Sens y no en el Grand Oasis Palm. Nos dijeron que la habitación tenía tina por un beneficio pero no fue así. La comida en los buffets es muy rica y en los restaurantes con reservación también, muy buena. Los meseros son sumamente amables. El servicio de snacks y bebidas en la piscina es deplorable así como los de los restaurantes sin reservación. Solamente tienen a UNA persona atendiendo, son filas ENORMES para obtener una bebida y lo hacen de mala gana (sea servir algo de tomar o de comer). El sistema de intercambio de toallas no es enfocado en el cliente, se debe devolver las toallas en el mismo kiosko donde se retiran y el sistema es en papel y en lápiz, pero las reservaciones para los restarurante se hacen a través de una app de la cual hay que estar pendiente sino te cancelan la reserva. Los horarios de los restaurantes no están claros ya que no todos están abiertos y no indican en la app si solo son para adultos o no. Mi cama apestaba a orines, pasé dos malas noches gracias a ello mientras identificada el problema. La almohada y las sábanas y cubrecolchón estaban apestosas a orines del huesped anterior. Si no fuera por la comida, las instalaciones bonitas y los meseros amables, no lo recomendaría en lo absoluto.
Nos hospedaron en el Sens y no en el Grand Oasis Palm. Nos dijeron que la habitación tenía tina por un beneficio pero no fue así. La comida en los buffets es muy rica y en los restaurantes con reservación también, muy buena. Los meseros son sumamente amables. El servicio de snacks y bebidas en la piscina es deplorable así como los de los restaurantes sin reservación. Solamente tienen a UNA persona atendiendo, son filas ENORMES para obtener una bebida y lo hacen de mala gana (sea servir algo de tomar o de comer). El sistema de intercambio de toallas no es enfocado en el cliente, se debe devolver las toallas en el mismo kiosko donde se retiran y el sistema es en papel y en lápiz, pero las reservaciones para los restarurante se hacen a través de una app de la cual hay que estar pendiente sino te cancelan la reserva. Los horarios de los restaurantes no están claros ya que no todos están abiertos y no indican en la app si solo son para adultos o no. Mi cama apestaba a orines, pasé dos malas noches gracias a ello mientras identificada el problema. La almohada y las sábanas y cubrecolchón estaban apestosas a orines del huesped anterior. Si no fuera por la comida, las instalaciones bonitas y los meseros amables, no lo recomendaría en lo absoluto.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones varían desde básicas hasta amplias suites familiares; muchos mencionan una decoración anticuada, paredes delgadas, olores a humedad y problemas de mantenimiento con el aire acondicionado, la fontanería, las duchas o la presión del agua, además de ruido ocasional por obras. Algunos encontraron las camas cómodas y las vistas agradables.
Reseñas de huéspedes relacionadas
10
Stephanie
13 jul 2025
·
Se alojó 6 noches
Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again
Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again
8
garry
10 mar 2026
·
Se alojó 7 noches
No ocean view. But nice view. Staff are excellent and always there to help. Room was clean and always topped up .
No ocean view. But nice view. Staff are excellent and always there to help. Room was clean and always topped up .
6
hazael navarro
16 nov 2025
·
Se alojó 7 noches
I didn’t like the bathroom door is transparent, could not feel privacy when using the bathroom, also water leaks from the ac unit making the whole floor wet.
I didn’t like the bathroom door is transparent, could not feel privacy when using the bathroom, also water leaks from the ac unit making the whole floor wet.
8
Javier jathsim Evangelista
15 ago 2025
·
Se alojó 4 noches
Los baños de la habitacion son viejos, no hay provacidad en el sanitario y no hay regadera solo pistola de agua
Los baños de la habitacion son viejos, no hay provacidad en el sanitario y no hay regadera solo pistola de agua
8
puneet
30 jul 2025
·
Se alojó 2 noches
Rooms are not soundproof… in the night it’s was disturbing any noise came from corridor.
Rooms are not soundproof… in the night it’s was disturbing any noise came from corridor.
6
BOBBY
11 mar 2025
·
Se alojó 2 noches
Good location, average food options, average service. Rooms are small and need upgrade!
Good location, average food options, average service. Rooms are small and need upgrade!
8
Kayla
22 feb 2025
·
Se alojó 5 noches
Great selection of restaurants but they use their own personal app to book into á la carte suppers. When submitting your requests it may take hours to get either a confirmation or refusal of request. The application has no push notifications so you do not see when you have received a message back unless you have the app constantly open. I suggest opening a chat and speaking directly to an associate that can see what reservations are still available for the day Our room was overlooking the lagoon and road which could be noisy at times thru the closed patio door due to traffic passing at all times of the day. We could also often hear our next door neighbor's conversations while in our room, which although we didn’t mind, made for less privacy.
Great selection of restaurants but they use their own personal app to book into á la carte suppers. When submitting your requests it may take hours to get either a confirmation or refusal of request. The application has no push notifications so you do not see when you have received a message back unless you have the app constantly open. I suggest opening a chat and speaking directly to an associate that can see what reservations are still available for the day Our room was overlooking the lagoon and road which could be noisy at times thru the closed patio door due to traffic passing at all times of the day. We could also often hear our next door neighbor's conversations while in our room, which although we didn’t mind, made for less privacy.
8
Yordanis Echevarria
21 jun 2025
·
Se alojó 7 noches
Bueno pero no recomiendo las habitaciones muy pequeñas
Bueno pero no recomiendo las habitaciones muy pequeñas
6
patricija rafaela
26 ago 2024
·
Se alojó 6 noches
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
2
Isabel Cristina
4 dic 2025
·
Se alojó 7 noches
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y servicial, pero el registro de entrada puede ser lento con largas colas, y las respuestas a los problemas varían. A muchos huéspedes les disgustaron las insistentes ventas o presentaciones de tiempo compartido y la confusión en torno a las reservas y las inclusiones basadas en la aplicación.
Reseñas de huéspedes relacionadas
8
Christina
25 jul 2025
·
Se alojó 4 noches
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.
2
GINO PORFIRIO
3 jul 2025
·
Se alojó 2 noches
Check-in was terrible. I arrived on time at 3:00 pm, but they kept me waiting for an hour before they could give me my room.
Check-in was terrible. I arrived on time at 3:00 pm, but they kept me waiting for an hour before they could give me my room.
2
June
17 jun 2025
·
Se alojó 1 noche
Waited in line for an hour to check in
Waited in line for an hour to check in
4
Monica
15 sept 2025
·
Se alojó 4 noches
The sale people that want to sell you a membership! Very pushy and they get you the minute you check in the hotel.
The sale people that want to sell you a membership! Very pushy and they get you the minute you check in the hotel.
6
JAMIE
20 sept 2025
·
Se alojó 4 noches
While we have visited this resort many times and appreciate the upgrades, it was an inconvenience. Also customer service was lacking a bit this time, new faces not as pleasant as the old ones. When stating no thank you to excursions, was met with attitude. Im on vacation , let me be.
While we have visited this resort many times and appreciate the upgrades, it was an inconvenience. Also customer service was lacking a bit this time, new faces not as pleasant as the old ones. When stating no thank you to excursions, was met with attitude. Im on vacation , let me be.
10
Ray
20 may 2024
·
Se alojó 7 noches
I liked that the Staff payed attention to needs. I had one repair on my shower. Front Desk agent got request. Was fixed in less than 15min. I like the Service. Overall staff was good. I will return to this property.
I liked that the Staff payed attention to needs. I had one repair on my shower. Front Desk agent got request. Was fixed in less than 15min. I like the Service. Overall staff was good. I will return to this property.
10
Elmer Eric
22 may 2025
·
Se alojó 7 noches
The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.
The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.
10
Jazmin de los Angeles López
11 dic 2025
·
Se alojó 2 noches
Excelente servicio
Excelente servicio
2
Gillian
1 dic 2025
·
Se alojó 3 noches
This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.
This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.
4
Czarina
4 ago 2025
·
Se alojó 4 noches
I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.
I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación conveniente para familias con aguas tranquilas, fácil acceso a la playa y proximidad al ferry a Isla Mujeres, autobuses y taxis. Entorno pintoresco, pero algunos informan de una distancia limitada para caminar por la playa.
Reseñas de huéspedes relacionadas
10
Ellen
28 ene 2024
·
Se alojó 4 noches
We loved the pools, the clean beach and the friendly staff. It's a great place to stay with children, there is a nice playground and the pools are fun. It felt very safe and even though it's a big hotel our kids quickly figured out where to get ice cream and hot dogs by themselves. The food is ok. There are plenty of options and we found something we liked for every meal. Line ups can be very long at peak times but we figured out quickly when to go for meals so there was no waiting.
We loved the pools, the clean beach and the friendly staff. It's a great place to stay with children, there is a nice playground and the pools are fun. It felt very safe and even though it's a big hotel our kids quickly figured out where to get ice cream and hot dogs by themselves. The food is ok. There are plenty of options and we found something we liked for every meal. Line ups can be very long at peak times but we figured out quickly when to go for meals so there was no waiting.
4
Mario
24 ago 2024
·
Se alojó 5 noches
Es un hotel muy céntrico el problema es que las amenidades como los son alberca y restaurantes para citar solo algunos, no son para la capacidad de gente que renta las habitaciones.
Es un hotel muy céntrico el problema es que las amenidades como los son alberca y restaurantes para citar solo algunos, no son para la capacidad de gente que renta las habitaciones.
8
Mariana
26 feb 2025
·
Se alojó 5 noches
Very close to the ferry for Isla Mujeres
Very close to the ferry for Isla Mujeres
10
Jonathon
5 mar 2024
·
Se alojó 9 noches
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
8
Holette
11 ago 2025
·
Se alojó 4 noches
Everything was so close even the beach, I like that.
Everything was so close even the beach, I like that.
10
Rosario
13 ago 2025
·
Se alojó 6 noches
El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo
El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo
10
Migeul
23 ene 2025
·
Se alojó 2 noches
me encanto el hotel, la comida es buena y con muchas opciones , el trató es atentó y cordial, excelente ubicación y playa ideal para familias con niños pequeños. el único inconveniente que tuve es que reserve en grand palm oasis y en recepción me redirigieron al hotel senses que esta al lado, por lo que tuve que caminar con maletas y familiares de tercera edad al otro lobby.
me encanto el hotel, la comida es buena y con muchas opciones , el trató es atentó y cordial, excelente ubicación y playa ideal para familias con niños pequeños. el único inconveniente que tuve es que reserve en grand palm oasis y en recepción me redirigieron al hotel senses que esta al lado, por lo que tuve que caminar con maletas y familiares de tercera edad al otro lobby.
8
HECTOR
30 abr 2024
·
Se alojó 5 noches
La ubicación, playa y albercas muy buenas.
La ubicación, playa y albercas muy buenas.
10
Paulique
6 jul 2025
·
Se alojó 4 noches
Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.
Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.
10
Roberto
31 dic 2023
·
Se alojó 3 noches
Excelente servicio, un ambiente muy agradable , comidas de mucha variedad en sus diferentes restaurantes 👍👍👍☺️☺️☺️ La playa 🏝️ fácil acceso y muy bonita la playa para disfrutar caminando o disfrutar del agua del mar 🌊
Excelente servicio, un ambiente muy agradable , comidas de mucha variedad en sus diferentes restaurantes 👍👍👍☺️☺️☺️ La playa 🏝️ fácil acceso y muy bonita la playa para disfrutar caminando o disfrutar del agua del mar 🌊
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre la comida son variadas: algunos disfrutaron de ciertos restaurantes y variedad, pero a muchos les pareció que los bufé eran repetitivos, fríos o insípidos, con largas esperas y dificultad para conseguir reservas a través de la aplicación. Algunos huéspedes informaron de problemas estomacales.
Reseñas de huéspedes relacionadas
6
Ruben
22 abr 2025
·
Se alojó 3 noches
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
6
Iryna
9 ago 2025
·
Se alojó 5 noches
Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.
Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.
4
julia
24 jul 2025
·
Se alojó 5 noches
Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.
Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.
4
Mathew
7 dic 2025
·
Se alojó 1 noche
I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.
I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.
4
Kathryn
4 abr 2024
·
Se alojó 4 noches
Very limited on dining. Need to make a reservation every morning by 8am in order to get some type of reservation. Being on vacation you should not have to wake up so early for this. Foods is not even worth waking up to make a reservation. Staying at an all inclusive resort you should not have to make a reservation for something that is included. To then get charged per person if you don’t make your reservation. Need more bars and entertainment.
Very limited on dining. Need to make a reservation every morning by 8am in order to get some type of reservation. Being on vacation you should not have to wake up so early for this. Foods is not even worth waking up to make a reservation. Staying at an all inclusive resort you should not have to make a reservation for something that is included. To then get charged per person if you don’t make your reservation. Need more bars and entertainment.
6
Mario Alberto
8 ene 2026
·
Se alojó 2 noches
Mala comida pero muy bonito hotel, buen servicio y tomamos el viaje en un “yate” a isla mujeres. Me gustó, pero la comida es terrible y nunca hay espacios disponibles para reservar en los demás restaurantes.
Mala comida pero muy bonito hotel, buen servicio y tomamos el viaje en un “yate” a isla mujeres. Me gustó, pero la comida es terrible y nunca hay espacios disponibles para reservar en los demás restaurantes.
10
Rodrigo Ramirez
8 oct 2025
·
Se alojó 4 noches
Solo me Gustó el restaurante cocoa! Hay solo un restaurante buffet de desayuno para el hotel y hay mucha gente
Solo me Gustó el restaurante cocoa! Hay solo un restaurante buffet de desayuno para el hotel y hay mucha gente
4
Shannon
24 jun 2025
·
Se alojó 3 noches
My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.
My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.
4
Victor
6 feb 2026
·
Se alojó 1 noche
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel
2
Isai
10 ago 2024
·
Se alojó 4 noches
There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
JORGE ALEJANDRO
11 ago 2026
·
Se alojó 2 noches
Gracias a todos por sus atenciones
Gracias a todos por sus atenciones
8
julia
3 ago 2026
·
Se alojó 5 noches
En los 5 días q estuvimos no nos cambiaron las sábanas de las camas😔
En los 5 días q estuvimos no nos cambiaron las sábanas de las camas😔
8
Jorge
31 jul 2026
·
Se alojó 4 noches
Algo tan primordial como las camas no me parecieron tan limpias, tenían un olor a humedad, No me agradó el servicio de su app para hacer las reservaciones de los restaurantes donde vas a comer y cenar, ya que difícilmente podía hacer reservación, de toda mi estancia solamente pude realizar dos reservaciones contando que tendría que haber sido cinco para cena y cinco Para comida y muy apenas sólo pude para una cena y para una comida. La comida del buffet no es mala, sin embargo tampoco se me hace la mejor. Y en el caso de hoteles.com, no me dio la opción para poder acceder a todos los restaurantes del hotel entonces sólo podía entrar a menos de la mitad de ellos. En cuanto a las bebidas la mayoría eran licores, whisky, tequilas y demás botellas baratas Doy cuatro estrellas ya que no estuvo del todo mal sin embargo por un precio similar pude haber conseguido algo de mucha mejor calidad, y algunas personas del personal de restaurantes eran algo cortantes y hasta groseras
Algo tan primordial como las camas no me parecieron tan limpias, tenían un olor a humedad, No me agradó el servicio de su app para hacer las reservaciones de los restaurantes donde vas a comer y cenar, ya que difícilmente podía hacer reservación, de toda mi estancia solamente pude realizar dos reservaciones contando que tendría que haber sido cinco para cena y cinco Para comida y muy apenas sólo pude para una cena y para una comida. La comida del buffet no es mala, sin embargo tampoco se me hace la mejor. Y en el caso de hoteles.com, no me dio la opción para poder acceder a todos los restaurantes del hotel entonces sólo podía entrar a menos de la mitad de ellos. En cuanto a las bebidas la mayoría eran licores, whisky, tequilas y demás botellas baratas Doy cuatro estrellas ya que no estuvo del todo mal sin embargo por un precio similar pude haber conseguido algo de mucha mejor calidad, y algunas personas del personal de restaurantes eran algo cortantes y hasta groseras
4
Adrián
14 jul 2026
·
Se alojó 3 noches
La habitación estaba limpia Pero el personal es poco atento hace muchas diferencias entre los huéspedes de la misma categoría dependiendo de la propina que recibe Las filas para poder desayunar almorzar o cenar son de hasta dos horas y la comida es de muy mala calidad muy repetitiva y un sabor poco agradable al gusto
La habitación estaba limpia Pero el personal es poco atento hace muchas diferencias entre los huéspedes de la misma categoría dependiendo de la propina que recibe Las filas para poder desayunar almorzar o cenar son de hasta dos horas y la comida es de muy mala calidad muy repetitiva y un sabor poco agradable al gusto
2
Renata de Lourdes
2 jul 2026
·
Se alojó 4 noches
Infraestructura vieja comida mala tragos baratos atención pésima cobran de todo ascensores fregados
Infraestructura vieja comida mala tragos baratos atención pésima cobran de todo ascensores fregados
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-10: 172.6399975631714USD
- 2026-10-11: 165.96124131622315USD
- 2026-10-12: 169.32214131622317USD
- 2026-10-13: 170.44244131622315USD
- 2026-10-14: 169.32214131622317USD
- 2026-10-15: 170.44244131622315USD
- 2026-10-16: 169.32214131622317USD
- 2026-10-17: 169.32214131622317USD
- 2026-10-18: 169.32214131622317USD
- 2026-10-19: 169.32214131622317USD
- 2026-10-20: 172.6399975631714USD
- 2026-10-21: 172.32944320983887USD
- 2026-10-22: 172.00437569274902USD
- 2026-10-23: 169.32214131622317USD
- 2026-10-24: 172.6399975631714USD
- 2026-10-25: 169.32214131622317USD
- 2026-10-26: 170.44244131622315USD
- 2026-10-27: 171.56274131622317USD
- 2026-10-28: 168.16713964080813USD
- 2026-10-29: 172.6399975631714USD
- 2026-10-30: 171.56274131622317USD
- 2026-10-31: 169.99998640747071USD
- 2026-11-01: 191.39121027069092USD
- 2026-11-02: 206.63998116912842USD
- 2026-11-03: 189.45998510894776USD
- 2026-11-04: 189.45998510894776USD
- 2026-11-05: 204.05144131622316USD
- 2026-11-06: 205.8326458358765USD
- 2026-11-07: 195.19085569000245USD
- 2026-11-08: 204.05144131622316USD
- 2026-11-09: 201.27091401672365USD
- 2026-11-10: 202.93114131622315USD
- 2026-11-11: 203.63999568786622USD
- 2026-11-12: 203.63999568786622USD
- 2026-11-13: 203.63999568786622USD
- 2026-11-14: 203.63999568786622USD
- 2026-11-15: 189.45998510894776USD
- 2026-11-16: 203.0284940460205USD
- 2026-11-17: 203.63999568786622USD
- 2026-11-18: 203.2571319320679USD
- 2026-11-19: 201.81084131622316USD
- 2026-11-20: 203.63999568786622USD
- 2026-11-21: 203.2571319320679USD
- 2026-11-22: 201.81084131622316USD
- 2026-11-23: 201.81084131622316USD
- 2026-11-24: 203.63999568786622USD
- 2026-11-25: 201.81084131622316USD
- 2026-11-26: 202.93114131622315USD
- 2026-11-27: 195.28998623962403USD
- 2026-11-28: 203.63999568786622USD
- 2026-11-29: 201.27091401672365USD
- 2026-11-30: 203.0284940460205USD
- 2026-12-01: 203.2571319320679USD
- 2026-12-02: 201.27091401672365USD
- 2026-12-03: 201.27091401672365USD
- 2026-12-04: 203.63999568786622USD
- 2026-12-05: 203.2571319320679USD
- 2026-12-06: 201.81084131622316USD
- 2026-12-07: 203.2571319320679USD
- 2026-12-08: 201.81084131622316USD
- 2026-12-09: 203.0284940460205USD
- 2026-12-10: 201.81084131622316USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Durante el registro de entrada, el titular deberá presentar la tarjeta usada para reservar y un documento de identidad oficial con fotografía a su nombre. Cualquier otra gestión habrá de coordinarse con el alojamiento antes de la llegada. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Durante las vacaciones de primavera, los huéspedes deben ser mayores de 25 años para realizar la entrada. En este establecimiento es necesarios que los huéspedes menores de 25 años vayan acompañados de sus padres o tutores legales.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 25 años.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de Protocolos de Limpieza y Salud (Oasis Hotels).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 12 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con el alojamiento utilizando los datos de contacto que aparecen en la confirmación de la reserva.
- La conexión wifi gratuita de las zonas comunes se limita a un máximo de dispositivos: 2.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de salida sin contacto personal.
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Servicios
Mostrador turístico
Guardería infantil/Niñera
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Club infantil
Beach Sun Loungers
Snack Bar/Deli
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Billares
Zona de juegos
Piscina infantil
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi