Room Mate Collection Helen Berger

Modern, clean, friendly and helpful staff. We had an amazing stay at Hotel Helen Berger and would highly recommend it to others. Special shout-out to Kathleen who went over and above to make our stay special.

Fabulous hotel with wonderful staff. The only thing letting it down was there was no outdoor space to relax on a late afternoon after a long day of walking around the city. A rooftop bar would be perfect. Restaurant was very good and we ate there twice but I would recommend you book as it’s very popular.

A great hotel in the centre of town. The architecture of the building, the finishes and standards in the room were good, the bedding was especially comfortable . Reception staff were always welcoming and helpful. Unfortunately the dining experience was very poor as the facility was so busy with non residents that we couldn’t even get the staff to give us menus to view! So couldn’t eat in the dining room , very off putting.

Great little hotel with a wonderfully comfortable bed & pillows. Nice amenities and towels, too. Great decor and a good restaurant and bar.

Enjoyed our stay here . Great location , friendly service , rooms clean and great showers . Breakfast was really good too especially the freshly brewed tea and coffee . We didn’t get a chance to eat in the resteraunt but even night it was buzzing and it felt like we were staying in a very popular place to hang out ! Best bit was the friendly staff .

Excellent in every respect - the staff are outstanding, so helpful and literally treat you like royalty - room was spotless and beautiful - bathroom equipped with hairdryer and straighteners - close to town - great bar, will definitely come back - loved it !

Liked position , wonderful staff , food pretty good. Disliked Narrow room, draft in lounge next to doors. Lift slow

Amazing hotel in a great spot in the old city. The staff were extremely friendly and helpful. Spotlessly clean. Only thing that would make it perfect would be a lounge/seating area.

We had a lovely 1-night stay at the hotel. Lovely room with large bathroom (lovely toiletries)! Great central location - no parking which can be a bit tricky but we managed to find a space about 7-8 minutes walk away. The check-in staff were so lovely when we arrived 2.5 hours later than planned (due to delayed flight) - they checked us in quickly and sorted out a table for us at the restaurant (even though it was 10pm). The food at both dinner and breakfast was lovely and the restaurant//bar staff were really friendly.

Helen Berger was one of the most enjoyable and quality hotels I have stayed in recently. The hotel restaurant was truly one of the best places in the Valencia region. Both price, service, and quality were very good. I would definitely recommend it to anyone who wants to stay.

Maravilloso hotel, excelente ubicación, muy buena atención, habitaciones impecables, personal atento, buen desayuno, habitaciones cómodas, con agua permanentemente, vasos, crema para el cuerpo, champú, peine, pantuflas, bata y todo impecable y de buen gusto

Hotel Helen Berger was a great little boutique property with a walkable location. It is a newer property, opened just before covid, and you can see that it is newly renovated, though maintains great historic charm. Very clean, good recommendations from the concierge, great drinks and breakfast in the bar/restaurant off the lobby. The staff is very dedicated and helpful.

Amazing service, beautifully clean. 5*****

Lovely, small hotel with a cosy, welcoming interior. Impeccably clean and beautifully decorated. Excellent, central location, and very friendly, helpful staff. I wouldn't stay anywhere else if I returned to Valencia.

Excellent in every respect - the staff are outstanding, so helpful and literally treat you like royalty - room was spotless and beautiful - bathroom equipped with hairdryer and straighteners - close to town - great bar, will definitely come back - loved it !

Room was spotless with great amenities. The only negative was a cold tiled floor in a cold bathroom in December, no heating in the bathroom.

Lovely hotel - small but had everything we needed (great hairdryer). Breakfast was really good - staff remembered what we liked. Right in the middle of the old part of town with all the shops five mins away. Hop on hop off bus stop just around the corner. Rooms kept really clean - BBC news channel available on the TV. Shower was amazing.

Very Disappointing Stay — Poor Service and Unfulfilled Promises Unfortunately, our experience at this hotel was very disappointing and fell well short of expectations. Despite being advertised as a luxury boutique hotel, it felt far more like a standard business hotel. The rooms are small, although the bathrooms are large and the showers excellent — powerful and modern. Sadly, there was a persistent drain smell coming from the bathroom that also affected the bedroom. Our family, staying in another room, had the same issue, so it seems to be a wider problem. There is also ongoing construction directly across the street, starting early and continuing late, making it hard to get a peaceful night’s sleep. The only real positives were the cleanliness of the rooms and the excellent housekeeping staff. Breakfast was decent, with good allergen information and a pleasant atmosphere, though the cooked dishes were inconsistent — the poached eggs were underdone one morning and overdone (and very slow to arrive) the next. The gentleman serving at breakfast was lovely and one of the few genuinely warm members of staff we encountered. In contrast, the reception staff were cold and unaccommodating. Before our stay, I emailed twice (once in English and once in Spanish) to mention we were visiting for my 40th birthday and asked if the hotel could do anything small to mark the occasion. I never received a reply. When I enquired about this on arrival, I was simply told, “Sorry you didn’t get a r

Great stay, beautiful rooms, very clean, absoluty helpful staff.

Very nice hotel. Clean and comfortable. Very quiet area in the night, but still very centrally located

We were delighted to discover this gem following a disappointing experience at another place in Valencia, Singular Stays. The hotel is fantastic, beginning with a warm, personal, and familial welcome, and continuing with its lovely, modern rooms. While the rooms are somewhat small, their ambiance and cleanliness more than compensate for this. The rooms are well-equipped, including a hair straightener (which my wife greatly appreciated). Everything has been recently renovated and is very clean. The breakfast might be compact, but it features high-quality products. We thoroughly enjoyed our stay and look forward to returning when we visit Valencia again.

Great location, well presented, clean sunny rooms with a nice balcony

Great little hotel with a wonderfully comfortable bed & pillows. Nice amenities and towels, too. Great decor and a good restaurant and bar.

Great location! Walking distance from shops, restaurants, markets, cathedral etc. The hotel itself is beautiful. Great lobby restaurant/ cafe. The service was fantastic. The room was clean but very small.

Discreet and classy small boutique hotel, 5 mn walk to the main plaza. Quiet and exellent location. Clean, minimalist room with large, comfortable bed. Plush, luxurious linen with european size bath robes. Good breafast with fresly cut fruits, eggs bacon, iberico ham served at the table. We had an exellent stay and would come back.

Liked position , wonderful staff , food pretty good. Disliked Narrow room, draft in lounge next to doors. Lift slow

Lovely hotel - small but had everything we needed (great hairdryer). Breakfast was really good - staff remembered what we liked. Right in the middle of the old part of town with all the shops five mins away. Hop on hop off bus stop just around the corner. Rooms kept really clean - BBC news channel available on the TV. Shower was amazing.

Very Disappointing Stay — Poor Service and Unfulfilled Promises Unfortunately, our experience at this hotel was very disappointing and fell well short of expectations. Despite being advertised as a luxury boutique hotel, it felt far more like a standard business hotel. The rooms are small, although the bathrooms are large and the showers excellent — powerful and modern. Sadly, there was a persistent drain smell coming from the bathroom that also affected the bedroom. Our family, staying in another room, had the same issue, so it seems to be a wider problem. There is also ongoing construction directly across the street, starting early and continuing late, making it hard to get a peaceful night’s sleep. The only real positives were the cleanliness of the rooms and the excellent housekeeping staff. Breakfast was decent, with good allergen information and a pleasant atmosphere, though the cooked dishes were inconsistent — the poached eggs were underdone one morning and overdone (and very slow to arrive) the next. The gentleman serving at breakfast was lovely and one of the few genuinely warm members of staff we encountered. In contrast, the reception staff were cold and unaccommodating. Before our stay, I emailed twice (once in English and once in Spanish) to mention we were visiting for my 40th birthday and asked if the hotel could do anything small to mark the occasion. I never received a reply. When I enquired about this on arrival, I was simply told, “Sorry you didn’t get a r

This hotel has a great location, friendly staff, spacious rooms, an excellent breakfast and rooftop space! Would recommend it!

Excellent location, very comfortable & luxurious hotel room. Very attentive reception staff!

Hotel Helen Berger was a great little boutique property with a walkable location. It is a newer property, opened just before covid, and you can see that it is newly renovated, though maintains great historic charm. Very clean, good recommendations from the concierge, great drinks and breakfast in the bar/restaurant off the lobby. The staff is very dedicated and helpful.

Incredible staff - great service. Great location to old town and metro

Modern, clean, friendly and helpful staff. We had an amazing stay at Hotel Helen Berger and would highly recommend it to others. Special shout-out to Kathleen who went over and above to make our stay special.

Hotel staff were amazing, very helpful and kind. Location is very convenient and safe.

Lovely hotel in a great location, however bar staff and service were very poor. There didn’t seem to be any management and the waiters were mostly rude unfriendly and inattentive.

The staff was so incredibly friendly and helpful and go out of their way to make your stay great.

Enjoyed our stay here . Great location , friendly service , rooms clean and great showers . Breakfast was really good too especially the freshly brewed tea and coffee . We didn’t get a chance to eat in the resteraunt but even night it was buzzing and it felt like we were staying in a very popular place to hang out ! Best bit was the friendly staff .

Robbie helped me get my parking app to work properly and that was appreciated. The pregnant lady at the reception was so nice and gracious. The staff in the restaurant and bar were fantastic. Kudos to our server Alicia. Thanks it was a great visit!

Excellent in every respect - the staff are outstanding, so helpful and literally treat you like royalty - room was spotless and beautiful - bathroom equipped with hairdryer and straighteners - close to town - great bar, will definitely come back - loved it !

Very Disappointing Stay — Poor Service and Unfulfilled Promises Unfortunately, our experience at this hotel was very disappointing and fell well short of expectations. Despite being advertised as a luxury boutique hotel, it felt far more like a standard business hotel. The rooms are small, although the bathrooms are large and the showers excellent — powerful and modern. Sadly, there was a persistent drain smell coming from the bathroom that also affected the bedroom. Our family, staying in another room, had the same issue, so it seems to be a wider problem. There is also ongoing construction directly across the street, starting early and continuing late, making it hard to get a peaceful night’s sleep. The only real positives were the cleanliness of the rooms and the excellent housekeeping staff. Breakfast was decent, with good allergen information and a pleasant atmosphere, though the cooked dishes were inconsistent — the poached eggs were underdone one morning and overdone (and very slow to arrive) the next. The gentleman serving at breakfast was lovely and one of the few genuinely warm members of staff we encountered. In contrast, the reception staff were cold and unaccommodating. Before our stay, I emailed twice (once in English and once in Spanish) to mention we were visiting for my 40th birthday and asked if the hotel could do anything small to mark the occasion. I never received a reply. When I enquired about this on arrival, I was simply told, “Sorry you didn’t get a r

Hotel staff were amazing, very helpful and kind. Location is very convenient and safe.

Nice hotel in the old town of Valencia. Walking distance from most things.

Great location, well presented, clean sunny rooms with a nice balcony

Lovely, small hotel with a cosy, welcoming interior. Impeccably clean and beautifully decorated. Excellent, central location, and very friendly, helpful staff. I wouldn't stay anywhere else if I returned to Valencia.

Conveniently located on the edge of the old city providing an easy place to explore amazing Valencia with a short walk home. Staff spoke good English and were more than willing to assist with tourist information, reservations, etc

Perfect location. Wonderful staff

Great location! Walking distance from shops, restaurants, markets, cathedral etc. The hotel itself is beautiful. Great lobby restaurant/ cafe. The service was fantastic. The room was clean but very small.

Friendly, charming boutique hotel in a great location

Very Disappointing Stay — Poor Service and Unfulfilled Promises Unfortunately, our experience at this hotel was very disappointing and fell well short of expectations. Despite being advertised as a luxury boutique hotel, it felt far more like a standard business hotel. The rooms are small, although the bathrooms are large and the showers excellent — powerful and modern. Sadly, there was a persistent drain smell coming from the bathroom that also affected the bedroom. Our family, staying in another room, had the same issue, so it seems to be a wider problem. There is also ongoing construction directly across the street, starting early and continuing late, making it hard to get a peaceful night’s sleep. The only real positives were the cleanliness of the rooms and the excellent housekeeping staff. Breakfast was decent, with good allergen information and a pleasant atmosphere, though the cooked dishes were inconsistent — the poached eggs were underdone one morning and overdone (and very slow to arrive) the next. The gentleman serving at breakfast was lovely and one of the few genuinely warm members of staff we encountered. In contrast, the reception staff were cold and unaccommodating. Before our stay, I emailed twice (once in English and once in Spanish) to mention we were visiting for my 40th birthday and asked if the hotel could do anything small to mark the occasion. I never received a reply. When I enquired about this on arrival, I was simply told, “Sorry you didn’t get a r

Excellent location, very comfortable & luxurious hotel room. Very attentive reception staff!

Modern, clean, friendly and helpful staff. We had an amazing stay at Hotel Helen Berger and would highly recommend it to others. Special shout-out to Kathleen who went over and above to make our stay special.

Fabulous hotel with wonderful staff. The only thing letting it down was there was no outdoor space to relax on a late afternoon after a long day of walking around the city. A rooftop bar would be perfect. Restaurant was very good and we ate there twice but I would recommend you book as it’s very popular.

A great hotel in the centre of town. The architecture of the building, the finishes and standards in the room were good, the bedding was especially comfortable . Reception staff were always welcoming and helpful. Unfortunately the dining experience was very poor as the facility was so busy with non residents that we couldn’t even get the staff to give us menus to view! So couldn’t eat in the dining room , very off putting.

Had a great night's sleep and a wonderful meal from their restaurant. The location is fantastic and it's an incredibly green business. Loved Helen Berger!

Enjoyed our stay here . Great location , friendly service , rooms clean and great showers . Breakfast was really good too especially the freshly brewed tea and coffee . We didn’t get a chance to eat in the resteraunt but even night it was buzzing and it felt like we were staying in a very popular place to hang out ! Best bit was the friendly staff .

Lovely hotel - small but had everything we needed (great hairdryer). Breakfast was really good - staff remembered what we liked. Right in the middle of the old part of town with all the shops five mins away. Hop on hop off bus stop just around the corner. Rooms kept really clean - BBC news channel available on the TV. Shower was amazing.

Very Disappointing Stay — Poor Service and Unfulfilled Promises Unfortunately, our experience at this hotel was very disappointing and fell well short of expectations. Despite being advertised as a luxury boutique hotel, it felt far more like a standard business hotel. The rooms are small, although the bathrooms are large and the showers excellent — powerful and modern. Sadly, there was a persistent drain smell coming from the bathroom that also affected the bedroom. Our family, staying in another room, had the same issue, so it seems to be a wider problem. There is also ongoing construction directly across the street, starting early and continuing late, making it hard to get a peaceful night’s sleep. The only real positives were the cleanliness of the rooms and the excellent housekeeping staff. Breakfast was decent, with good allergen information and a pleasant atmosphere, though the cooked dishes were inconsistent — the poached eggs were underdone one morning and overdone (and very slow to arrive) the next. The gentleman serving at breakfast was lovely and one of the few genuinely warm members of staff we encountered. In contrast, the reception staff were cold and unaccommodating. Before our stay, I emailed twice (once in English and once in Spanish) to mention we were visiting for my 40th birthday and asked if the hotel could do anything small to mark the occasion. I never received a reply. When I enquired about this on arrival, I was simply told, “Sorry you didn’t get a r

We loved Hotel Berger! Its a beautiful hotel where everything is done to perfection. We had a corner room with lots of light and two balconies. Lovely views, wonderful staff and the food and beverages were top notch.

Super accommodatie. Het gehele centrum is op loopafstand. Het strand is makkelijk te bereiken met het openbaar vervoer, wat op 5 minuten lopen te vinden is. Kamer is schoon, netjes en modern. De badkamer heeft een heerlijke douche en op de kamer zijn alle faciliteiten. Ontbijt vond ik ook fijn. Het is een a la carte ontbijt en je kan onbeperkt bestellen. Het eten wordt vers bereid. Alles smaakte goed. Als ik een minpunt moet bedenken, dan vond ik het alleen irritant dat ze veel contact zochten. Voor aankomst belde ze met de vraag of ik twee aparte bedden wilde en tijdens het verblijf stuurde ze Whatsapp berichten of ik tevreden was etc. Andere mensen vinden dit misschien niet zo vervelend.

Helen Berger was one of the most enjoyable and quality hotels I have stayed in recently. The hotel restaurant was truly one of the best places in the Valencia region. Both price, service, and quality were very good. I would definitely recommend it to anyone who wants to stay.